Republic of the Philippines

PHILIPPINE STATE COLLEGE OF AERONAUTICS

Institute of Liberal Arts and Sciences

A COMPARATIVE STUDY ON IN-FLIGHT SERVICE QUALITY

OF INTERNATIONAL FLIGHTS OF CEBU PACIFIC AIR

AND PHILIPPINES AIRASIA THROUGH

AIRQUAL MODEL

An Undergraduate Thesis Presented to the Faculty of the

Institute of Liberal Arts and Sciences

Philippine State College of Aeronautics

Piccio Garden, Villamor Pasay City

In Partial Fulfillment of the Requirements for the Degree of

BACHELOR OF SCIENCE IN AVIATION TOURISM

MAJOR IN TRAVEL MANAGEMENT

FLORES, BOY ROVIC F.

GUALDRAPA, KATRINA MIKAELA A.
MANALANG, JAZMIN MARIE D.

April 2024