CHCAGE001 - Facilitate The Empowerment of Older People - TZS

Qualification Code and Title CHC43415 - Certificate IV in Leisure and Health (R3)
Unit Code and Title CHCAGE001 - Facilitate the empowerment of older people
(R1)
Assessment Task 1 – Questioning

Student Instructions
Assessment Information
About the The objective of this assessment is for you to demonstrate the
Assessment knowledge required to respond to the goals and aspirations of older
people and provide support services in a manner that focuses on
improving health outcomes and quality of life, using a person-centred
approach.
Assessment Task Questioning - Written answers to questions
Task Description For this assessment, you are required to answer all questions to the
standard required. This is an open book assessment.
Number of questions to be answered: 16
Assessment or You are assessed using this Assessor Marking Guide with
Benchmark Criteria benchmark answers. The assessor will use this marking guide for all
students who complete this assessment task.
Materials and Student to provide: Assessor/RTO to provide

Resource
Requirements  own writing tools  Assessment Task 1
 any texts, notes, references,
or resources to assist in
answering the knowledge
questions
Location for the Workplace Simulated Workplace ✘ Training Room

Assessment
Other ___________________________
Workplace You are required to refer to and use the following regulations,
Documents policies, procedures and/or workplace documents to complete the
assessment task:
Policies/Procedures/Regulations Workplace Forms
NA NA
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Published 18/05/2022 © TAFE Gippsland | RTO ID 0417
AMG – Template Version 6.3 | Approved by Director Academic Governance 06/12/2021
(R1)
Work Health and All students and training organisation staff are jointly responsible for
Safety ensuring assessment is conducted in a safe and healthy work
environment. All Work Health and Safety procedures must be
followed including checking for hazards, managing risk and wearing
personal protective equipment as required for the task.
All assessors and students must be aware of and follow safety
protocols in the working and learning environment. This includes
controls for managing COVID-19 risks and safety measures such as
social distancing and sanitising equipment and workspaces.
Information on Work Health and Safety laws and regulations relating
to this unit of competency are available from the following sources:
General: www.worksafe.vic.gov.au
How to complete The assessment is completed via the Online Learning Environment
and submit the OR in writing using the Assessment Task 1 – Questioning document.
assessment
Assessment completed in writing may be submitted in a number of
ways:
 Uploading to the Online Learning Environment
 Face to face in class
Your assessor will tell you how to submit your work.
Feedback After the student completes this task, they will be given feedback
from the assessor and be advised of the result.
When all assessments for the unit or cluster of units have been
completed, the student will be given a copy of the Assessment
Summary and Result Form.
Assessment Students will have two (2) attempts to achieve a satisfactory result
Attempts and for the assessment task.
Reasonable
If a student feels that they may be entitled to access reasonable
Adjustment
adjustment strategies to assist in completing the assessment, they
should discuss the issue with the assessor before the assessment is
commenced.
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Assessment Task 1 – Questioning

Student Details
Student Name Tsz Ching
Student ID 30180188
Assessor Details
Assessor Name
Questions
1 Use two (2) examples to explain how your own attitudes may impact on S NS
your work with older clients.
☒ ☐
Answer
Marking
1 What stage of life they’re at ☒
2 What their social, cultural and spiritual needs are ✘
2 Explain how you can recognise, respect, and accommodate the client’s S NS
expressions of identity and sexuality appropriate to their age or stage of
life. ☒ ☐
Answer:
 Treating them equally and acknowledging their sexuality
 Don’t force your opinions and values on them
 Giving them privacy
 Assuring good open communication
 Maintaining the facilities policies and procedures
 Following their care plan
Reference: CHCAGE PowerPoint slide 63
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3 Identify three (3) actions you would take, if you recognised signs that your S NS
client’s physical situation was affecting their wellbeing.
☒ ☐
Answer
Marking
Consider discussing the situation with the person if it is ☒

1 within your scope of practice to determine the cause
and effect.
2 Talk with your supervisor about it ✘
Report in accordance with the organisations ☒

3 procedures
Reference CHCAGE001 PowerPoint Slide 64
4 Explain the process you would take if you recognised aspects of your S NS
clients’ wellbeing that were outside of your scope of knowledge, skills and
or job role. ☒ ☐
Answer: You should notify your supervisor right away if you have any
concerns about a service user’s health or welfare. It’s crucial to record any
changes in their health and wellness, but you can’t rely on your boss to
read these notes. You need to talk to your supervisor since it could be
necessary to take urgent action.
Reference:https://oc.tafegippsland.edu.au/moodle/mod/book/view.php?
id=141424&chapterid=89055
5 Give two (2) examples of how the ageing process may be linked to S NS
psychological changes.
☒ ☐
Answer
Marking
1 Loss of having confidence ☒
Memory loss/cognitive impairment ✘

2
Reference: CHCAGE001 PowerPoint slide 66
6 Explain how you identify your client’s risk and protective factors in relation S NS
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to their health and wellbeing? ☒ ☐
Answer
 Read about their past
 Go over their care clan
 Speak with them to about signs of difficulty
 Converse with the family (with permission)
 Talk with co-workers
 If you have any issues, talk to your supervisor about them
Reference CHCAGE001 PowerPoint slide 67
7 Complete the table, ordering Maslow’s hierarchy of needs in order of their S NS

hierarchy. Needs include:
☒ ☐
 belonginess and love  safety
 esteem  self-actualisation
 physiological
Answer
1
2
3
4
5
# Need Marking
1 Self-actualization ☒
2 Esteem ☒
3 Belonginess to love ☒
4 Safety ☒
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5 Physiological ☒
Referencehttps://www.simplypsychology.org/maslow.html
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8 Identify three (3) strategies you could use to encourage an older client to S NS
adopt healthy lifestyle practices.
☒ ☐
Answer
Marking
1 Nutrition and hydration ☒
2 Exercise ✘
Social activities ☒
3 Reference:https://oc.tafegippsland.edu.au/moodle/
mod/book/view.php?id=141420&chapterid=89030
9 Access the video below and then explain what ‘The Life Span Perspective’ S NS
is https://www.youtube.com/watch?v=EAy173UHHBU
☒ ☐
Answer: The Life Span Perspective is founded on the idea that an

individual’s development (their behaviour) occurs over the course of their
lifetime as a result of processes involving biological, historical, social and
psychological elements.
10 Identify three (3) funding/best practice Leisure and Health service delivery S NS
models used in Aged Care Facilities.
☒ ☐
Answer
Marking
1 Aged Care Funding Instrument ☒
2 Strengths-based approach ✘
Person-centred care ☒
3
Reference CHCAGE001 PowerPoint slide 68
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11 Explain the structure of residential age care sector S NS
☒ ☐
Answer: A variety of organisations provide aged care including non-
profits, community-based organisation, churches and for-profit
organisations. The government subsides most residents of aged care
facilitates for approved placements in care facilities.
Reference: CHAGE001 PowerPoint slide 69
11a Describe the profile of a residential aged care facility. S NS
☒ ☐
The residential aged care industry provides services for elderly
Australians who are unable to live in their own. Access to nursing and
general health care services is included as well as accommodation and
person care 24 hrs a day.
Reference:
https://www.health.gov.au/our-work/residential-aged-care/about-
residential-aged-care
12 Complete the table. There are five (5) five key types of elder abuse. S NS
Identify the signs or indicators of elder abuse which need to be reported.
☒ ☐
Answer
Type of abuse Signs / indicators Marking
a. physical  Unexplained injuries

 Unexplained pain or restrictions in
movement
 Cringing or acting fearfully
 Unexplained accidents
☒
 Broken bones/sprains/dislocations
 Medication irregularities
 Broken glass
 Conflicting accounts of injuries
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b. emotional /  Threatening, bullying or controlling

psychological behaviour from family members
 Dementia like behaviour from
consumer which is not in keeping with
their previous behaviour
 Increased or new self-harm or self-
abusive behaviours ✘
 Increase challenging/extreme
behaviours
 Clinical depression or fearfulness
 Insomnia
 Feelings of helplessness
c. financial  Unexplained withdrawals from clients

accounts
 Sudden changes in financial situation
 Missing items/cash from the clients
house
 Unfamiliar signatures on cheques
✘
 Addition of names of documents
 Financial activity taking place when
the older person is incapacitated
 Unnecessary services being provided
 Suspicious will/policy/power of
attorney changes
d. sexual  Bruises and trauma around genitals

 Interna injuries
 Unexplained genital infections
 Unexplained vaginal/and bleeding
 Torn/stained clothing
 Torn or bloody bleeding ✘
 Refusal to be attended to by certain

staff members attend
 Wanting to go to bed fully clothed
 Changes in sleep patterns
 Shame, anxiety or withdrawal
e. neglect  Weight loss, malnutrition, dehydration ✘
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 Being left unclean

 Inadequate or dirty clothing
 Untreated physical problems
 Unsuitable clothing for the conditions
 Unsanitary living conditions
 Unsafe living conditions
 Desertion in a public place
 Malnourishment or unexplained
weight loss
 Poor hygiene, wounds or infections
Reference:https://
oc.tafegippsland.edu.au/moodle/mod/
book/view.php?
id=141424&chapterid=89046
13 Explain why you would use strategies that are safe and predictable S NS
routines to contribute to your resident’s/client’s sense of security.
☒ ☐
Answer: Having a predictable routine will help your loved one feel less
stressed and anxious especially if they have dementia or are recovering
from a stroke. Having daily activities planned will help your loved one feel
like they have control and meaning in their lives. Routine activities will also
sink into your loved one’s body memory and then they won’t have to think
about what to next it will just come to them effortlessly
Reference: https://columbiaagedcare.com.au/2016/04/27/the-importance-
of-routine-in-your-loved-ones-life/#:~:text=You%20may%20notice%20that
%20your,feel%20more%20stable%20and%20grounded.
14 Complete the table explaining the legal and ethical considerations for S NS
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working with older people. ☐ ☐
Answer
Legal and ethical Explanation Marking

consideration
a. Codes of Presents a roadmap for creating aged

practice care that is focused on the needs and
rights of Australians as they age. ☐
Reference: CHCAG001 PowerPoint
slide 71
b. Discrimination Is used to describe the act of treating

someone unfavourably and differently
because of their qualities such as
their age, gender, ethnicity or sexual ☐
orientation.
Reference: CHCAGE001 PowerPoint
slide 71
c. Dignity of risk Worker’s obligation to provide the

best possible care, taking into
account medical, ethical, social and
religious needs. ☐
Reference CHCAGE001 PowerPoint
slide 71
d. Duty of care It is the worker’s obligation to provide

the highest possible level of care
while considering the medical, ethical,
social and religious needs of the ☐
client.
slide 71
e. Human rights All people are entitled to these rights

regardless of race, gender, belief or
disability ☐
slide 71
f. Privacy Assuring that client’s personal space

and belongings will not be invaded
without their permission. ☐
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slide 71
g. Elder abuse Acts causing harm to the consumer,

such as physical abuse, sexual
assault, neglect, medical neglect,
financial abuse, abandonment by a ☐
trustworthy person.
slide 71
h. Mandatory In the case of suspected abuse,

reporting legislation is required.
☐
slide 71
i. Disclosure Clients of aged care have control over

their personal information.
☐
slide 71
j. Confidentiality It is the right of the consumer to

ensure that their personal information
is kept safe and secure and is only
disclosed with permission or to assist
health workers in improving the ☐
clients wellbeing.
Reference: CHCAGE001 PowerPoint
slide 71
1 Complete the table explaining each term in relation to employing Leisure and S N
5 Health activities in an aged care sector. S
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(R1)
Answer ☒ ☐
Term Explanation Mar

king
a) Concep The concept of positive ageing acknowledges how our

ts of attitudes and frame of mind influence our physical and
positive emotional welfare as we age. ☒
approac
Reference:https://www.beindependenthomecare.ie/what-
hes
is-positive-ageing/
b) Rights- Identifies and upholds the older person’s rights to

based autonomy and independence as the rights holder. With
approac this strategy, service providers must assist older people
hes in exercising their right to self-determination. ☒
Reference: https://caxton.org.au/a-rights-based-
approach-necessary-in-the-response-to-elder-abuse/
c) Person- We put the person at the centre of everything we do. It

centred acknowledges that each client is a distinct and
practice complicated individual. It recognises their needs and
preferences and the knowledge they provide about their ☒
health and health care needs.
Reference:https://www.health.vic.gov.au/patient-care/
person-centred-practice
d) Active Being physically active, eating healthy, stay hydrated,

and socialising and maintaining good personal hygiene are
healthy just a few of the factors that contribute to active and
ageing healthy ageing. ☒
Reference:https://oc.tafegippsland.edu.au/moodle/mod/
book/view.php?id=141420&chapterid=89030
e) Palliativ When a person has been told they have a life-limiting

e illness, it is when palliative care is used. Through early
approac detection, support, pain management and assistance
h with physical, cultural, psychological, social and spiritual
requirements, it seeks to improve the quality of life for ☒
both the individual and their family
Reference: https://www.ama.com.au/position-
statement/palliative-approach-residential-aged-care-
2015
f) Empow Effective communication between elderly people and ☒
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erment carers in the context of caregiving is just one aspect of

the empowerment of the elderly. By allowing someone to
make their own judgements, simple actions can have a
significant impact on the elderly. Even if their capacity to
carry out those choices is limited by age or a disability
how they feel about their everyday ability to make their
own decisions will have an impact on their sense of
empowerment.
Reference:https://oc.tafegippsland.edu.au/moodle/
course/view.php?id=3129#section-5
g) Disemp Disempowerment is the exact opposite of empowerment;

owerme it involves robbing someone of their ability to make
nt decisions, which in turn encourages self-doubt. It may
make an ageing person feel burdened and as though ☒
their needs or opinions are unimportant
Reference: https://abetterwayinhomecare.com/how-
empower-elderly-home-care.html
h) Reable Using effective reablement strategies can help residents

ment be independent (with support if necessary) the process
and also consists of assisting them in maintaining their ability
effectiv to take part in daily activities (both physically and
e recreationally) and in maintaining their social and
☒
reablem community relationships.
ent
Reference:https://oc.tafegippsland.edu.au/moodle/mod/
strategi
book/view.php?id=141426&chapterid=89057
es
16 Complete the table explaining each term in relation to Leisure and Health S NS
services applied in the aged care sector.
☐ ☐
Use examples to help.
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Answer
Term Explanation Marking
a) Home and Is a service provided to clients and their

community carers to fill in any gaps or needs so that
services clients can live comfortably at home.
sector These things could be respite, cleaning, ☐
shopping etc.
Reference: CHCAGE001 PowerPoint slide
72
b) Current best Collaboration and person-centred

practice responses are key components of this
service approach. To achieve this, we must
delivery understand ourselves and our roles as ☐
models partners.
Reference CHCAGE001 PowerPoint slide
72
c) Relevant Local governments, churches, state

agencies governments, and community
organizations could be involved ☐
Reference CHCAGE001 PowerPoint Slide
72
d) Referral It could include home help, personal care,

networks home modifications, respite, community
nursing, advocacy services, meals on
wheels and meals at day centres ☐
Reference CHCAGE001 PowerPoint slide
72
e) Stereotypica Almost everyone makes assumptions

l attitudes about ageing, what it’s like to grow old and
how it will affect them. It’s important to
and myths
consider the positive aspects of ageing
according to research, adopting or
continuing healthy lifestyle habits and ☐
choices can help preserve health and
mobility as people age.

73
f) The impact As a result people re devalued as negative ☐
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of social social roles (i.e nuisances, sick people,

devaluation objects of pity, dangers to society) with
on an negative consequences for the e.g
individual’s rejection, segregation, lack of choice,
quality of life poverty and risk of abuse
74
g) Implications As part of the proposed legislation

for work in minimum requirements must be adhered
the sector to and it may be necessary to require that
qualifications are obtained from certain
approved training providers that ongoing
training and continuing development must
occur that there should be minimal English ☐
proficiency requirements and that a
criminal background check must take
place
Reference CHCAGE001 PowerPoint Slide
74
Student Declaration (not required if submitting via Moodle)

I confirm that this assessment is my original work and no part of it has been copied from any other
source or written for me by any other person except where due acknowledgement is made or
where such collaboration has been authorised. I have not allowed this work to be copied by
another person. I give permission for this work to be reproduced, communicated, compared and
archived for the purpose of detecting plagiarism, and retained by TAFE Gippsland for review by
external auditors. I have not previously submitted this work for this or any other course/unit. I
understand that TAFE Gippsland policy requires that I retain a copy of this form and the
assessments for this unit for two years and I can produce a copy of this work if the original is lost/
damaged. I have read the student instructions for this unit and understand what plagiarism is.
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I understand that I will be provided with feedback on my performance and I have the right to
appeal the assessment decision if I choose. I understand how to access the appeals process.
Student Name
Student Signature Date Signed
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Assessment Task 1 – Questioning – Result

(Assessor Use Only) – (not required if resulting via Moodle)
Reasonable Adjustment
Reasonable adjustments may be required to accommodate the student. Any
adjustment must not compromise the rigour of the assessment process.
Has reasonable adjustment been applied to this task? No Yes If yes:
Describe the student’s need/s.
Describe the adjustment provided.
Assessment Result
Attempt 1 Date: 26/7/23 Attempt 2 Date:
✘ Satisfactory Satisfactory
Not Satisfactory Not Satisfactory
Feedback Provided Feedback Provided

Excellent work Tzs, well done
Phone Email Verbal Moodle
Assessor Name Fiona McLeod
Assessor Signature Fiona McLeod
Date Assessed 28/7/23
748394514.docx Page 18 of 18

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Qualification Code and Title CHC43415 - Certificate IV in Leisure and Health (R3)

Assessment Task 1 – Questioning

Assessment Task Questioning - Written answers to questions

Materials and Student to provide: Assessor/RTO to provide

Location for the Workplace Simulated Workplace ✘ Training Room

Policies/Procedures/Regulations Workplace Forms

Assessment Task 1 – Questioning

1 What stage of life they’re at ☒

2 What their social, cultural and spiritual needs are ✘

Consider discussing the situation with the person if it is ☒

2 Talk with your supervisor about it ✘

Report in accordance with the organisations ☒

1 Loss of having confidence ☒

Memory loss/cognitive impairment ✘

to their health and wellbeing? ☒ ☐

7 Complete the table, ordering Maslow’s hierarchy of needs in order of their S NS

1 Nutrition and hydration ☒

Answer: The Life Span Perspective is founded on the idea that an

1 Aged Care Funding Instrument ☒

11 Explain the structure of residential age care sector S NS

11a Describe the profile of a residential aged care facility. S NS

Type of abuse Signs / indicators Marking

a. physical  Unexplained injuries

b. emotional /  Threatening, bullying or controlling

c. financial  Unexplained withdrawals from clients

d. sexual  Bruises and trauma around genitals

 Refusal to be attended to by certain

e. neglect  Weight loss, malnutrition, dehydration ✘

 Being left unclean

working with older people. ☐ ☐

Legal and ethical Explanation Marking

a. Codes of Presents a roadmap for creating aged

b. Discrimination Is used to describe the act of treating

c. Dignity of risk Worker’s obligation to provide the

d. Duty of care It is the worker’s obligation to provide

e. Human rights All people are entitled to these rights

f. Privacy Assuring that client’s personal space

g. Elder abuse Acts causing harm to the consumer,

h. Mandatory In the case of suspected abuse,

i. Disclosure Clients of aged care have control over

j. Confidentiality It is the right of the consumer to

Term Explanation Mar

a) Concep The concept of positive ageing acknowledges how our

b) Rights- Identifies and upholds the older person’s rights to

c) Person- We put the person at the centre of everything we do. It

d) Active Being physically active, eating healthy, stay hydrated,

e) Palliativ When a person has been told they have a life-limiting

f) Empow Effective communication between elderly people and ☒

erment carers in the context of caregiving is just one aspect of

g) Disemp Disempowerment is the exact opposite of empowerment;

h) Reable Using effective reablement strategies can help residents

Term Explanation Marking

a) Home and Is a service provided to clients and their

b) Current best Collaboration and person-centred

c) Relevant Local governments, churches, state

d) Referral It could include home help, personal care,

e) Stereotypica Almost everyone makes assumptions

Reference: CHCAGE001 PowerPoint slide

of social social roles (i.e nuisances, sick people,

g) Implications As part of the proposed legislation

Student Declaration (not required if submitting via Moodle)

Student Signature Date Signed

Assessment Task 1 – Questioning – Result