MATERIAL DE ESTUDIO

LENGUA EXTRANJERA CON FINES ESPECÍFICOS –INGLES-

TECNICATURA UNIVERSITARIA EN ALOJAMIENTO

DOCENTES: BOSAZ GRACIELA, MIGLIOZZI ANA CAROLINA

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UNIT I

worked
wanted
did you do
took
gave
did you earn
spent
left
did you spend
began
went
did you have
discoverd was

died

took
set off
survived
arrived
were

Who did you go with?

I went with my boyfriend

Did you have a good time?

I had an amazing time

Did you stay at a camp-site?

We didn’t. We rented a hotel

Did you have a good weather?

We did! Every day we had temperatures in the 80s

What did you do every day?

We visited my parents in law for a couple days and after that we walked around the city

Did you eat at restaurants?

We did! My favorite one was one calls Musiu

Did you go to the beach?

Yes we did. We went to the beach twice
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didn’t go
stayed
listen
woke up
had
ate
leaves
is still
working came

are looking

visit

left
studied
became
are playing

meets am having
drove
spent
is went
left
came
did you visit
liked did you enjoy
gets up
had
woke up
didn’t like
wanted

played
hates
didn’t dance
Did they serve
were
did you do

did she move

did he go
did he see
did she drive

did they invite

did you have

2
4
7

6
3
5
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CONFERENCES AND EVENTS

Can you think of any others?

VOCABULARY
FURNITURE IN A CONFERENCE ROOM WHAT ACTIVITIES DO YOU DO IN A CONFERENCE?
A BENCH BANCO RECEIVE THE GUESTS RECIBIR LOS INVITADOS
VERIFICAR NOMBRES EN EL
A BIG MIRROR UN ESPEJO GRANDE CHECK NAMES ON THE LIST LISTADO
VENTILADOR DE
A CEILING FAN TECHO WELCOME THE GUESTS SALUDAR A LOS INVITADOS
SHOW THE GUEST TO HIS MOSTRARLE SU
A COFFEE TABLE MESA RATONERA SEAT/ TABLE ASIENTO/MESA
OFRECER EL SERVICIO DE
A CUSHION ALMOHADON OFFER CLOAKROOM SERVICE GUARD.
A DESK UN ESCRITORIO MAKE A RESERVATION REALIZAR UNA RESERVA
A FIREPLACE HOGAR SHOW WHERE FACILITIES ARE MOSTRAR LOS SERVICIOS
A LAMP LAMPARA GIVE DIRECTIONS DAR UNA DIRECCION
INTERRUPTOR DE
A LIGHT SWITCH LUZ RECOMMEND A PLACE RECOMENDAR UN LUGAR
SILLON DOS
A LOVESEAT CUERPOS
A PLANT UNA PLANTA
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A RECTANGULAR UNA MESA

TABLE RECTANGULAR
A ROCKING
CHAIR SILLON HAMACA EQUIPMENT
UNA MESA
A ROUND TABLE REDONDA A DVD PLAYER REPRODUCTOR DE DVD
A RUG ALFOMBRA A TRIPOD UN TRIPODE
A SMOKE DETECTOR DE
DETECTOR INCENDIOS AN ADAPTER UN ADAPTADOR
SILLON TRES
A SOFA/A COUCH CUERPOS AUDIO EQUIPMENT EQUIPAMIENTO DE AUDIO
UNA MESA
A SQUARE TABLE CUADRADA AUTOCUE AUTOCUE
A STAGE ESCENARIO BLACKBOARD/WHITEBOARD PIZARRON/PIZARRA
AIR AIRE
CONDITIONER ACONDICIONADO COMPUTER COMPUTADORA
AN ARMCHAIR UN SILLON FAX MACHINE FAX
AN END TABLE MESITA FLIPCHART ROTAFOLIOS
ESCALERA
AN ESCALATOR MECANICA HEADPHONES AURICULARES
AN ORCHESTRA UNA ORQUESTA LECTERN ATRIL
AN OTTOMAN TABURETE LOUDSPEAKER ALTOPARLANTE
AN OUTLET ENCHUFE MARKER MARCADOR
BALCONY BALCON MICROPHONE MICROFONO
BALLROOM SALA DE BAILE MONITOR AND DISPLAY MONITOR Y PANTALLA
BLINDS PERSIANAS MP3 PLAYER MP3
OVERHEAD PROYECTOR
BOOKCASE BIBLIOTECA (OHP) RETROPROYECTOR
CENTRAL CALEFACCION
HEATING CENTRAL PODIUM ESTRADO
CURTAINS CORTINAS POINTER PUNTERO
LAMPARA DE
DESK LAMP ESCRITORIO PRINTERS IMPRESORAS
FILE CABINET ARCHIVERO PROJECTOR RETROPROYECTOR
FOOD EQUIPAMIENTO P/
APPLIANCES COMIDA AN ADAPTER UN ADAPTADOR
PLASTIC CHAIRS SILLAS PLASTICAS PUBLIC ADDRESS SYSTEM SISTEMA DE SONIDO
STAIRS ESCALERAS SCREEN PANTALLA
TABLE CLOTH MANTEL TELEPHONE TELEFONO
THE FLOOR EL PISO VIDEO CAMERA CAMARA DE VIDEO
UPLIGHTER LAMPARA DE TECHO VIDEO RECORDER GRABADORA DE VIDEO
INTERPRETER/TRANSLATOR INTERPRETE/TRADUCTOR
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10 Steps to Consider When Organising a Conference

Are you planning your first conference and need some help to jump start the process? Organising a
conference can be a big task, but it’s in no way impossible, many have done it before! So why try to
reinvent the wheel? We recommend you consider the following 10 useful steps when organising a
conference (this list does not necessarily have to be considered in chronological order).

1- Decide on a Theme
Deciding on a theme for your conference may seem a little daunting, but not choosing a theme would
be a mistake! Just think of all the best events, parties and conferences you’ve been to.
But what is a theme? In its simplest form your theme should be the title or tagline of your conference.
It should resonate with your target audience and ideally be catchy and able to drive an emotional
response. Whether your event aims to drive people to be more environmentally conscious, build team
spirit and company culture, focus on future innovations or something completely different, part of your
theme’s job is to draw in your target audience by creating interest and understanding of event
objectives.
So what else can having a theme help with?

Event visuals
Your theme can not just provide a name for your event, rather it can guide the design of your
conference’s identity. From being reflected in the event’s logo, to influencing the design of the tickets,
welcome signs and programs, incorporating your theme in visual aspects of your conference can help
make your event unique and memorable.

2-Formulate Goals and Strategy

Similarly to your theme, other aspects of your conference should reflect and work towards your ultimate
goal. Organising a successful conference will require you to think about what you want your conference
to achieve, for example increased publicity, new clients or enhancing current client relationships. You
will also have to think about your target audience, what they want from your conference, what motivates
them and how your conference can and will help them. Putting your goals and strategy onto a single
paper can help guide your efforts when planning your event.

3-Prepare a business plan and budget

Knowing how much money you have to spend is crucial before you can make any further steps in your
conference organisation process, as it will guide your choice of venue, speakers and more. While
making a profit is often not the ultimate goal of a conference, you’d want to make sure that you’re not
making a loss either. Some of the things to consider when formulating your budget and business plan
include:

Your mode of paying for the conference

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How much can you charge participants and what will this cover? Will you need to look for sponsors or
other funding, for example grants to cover the costs of your event?

Common things to consider in your budget

 Venue
 Accommodation and Transportation (E.g. speakers and conference team)
 Speaker fees
 Marketing your event
 Catering
 Extra activities

4-Assemble a team/conference committee

Whether it’s a small or large conference, it’s unlikely that you will be organising it all on your own (we
definitely don’t recommend it). Having a well-selected team is important for allocation of tasks and
responsibilities and ultimately to make the organisation of your event a bit less stressful. While if you
have a small team it’s likely that your team members will take on a number of roles, teams should be
allocated to planning (venue, activities etc.), marketing, sponsorship, and administration (ticket sales,
budgeting etc.). In addition to your base team members, you should also consider using volunteers, for
example, students or enthusiasts of your product or service. These volunteers can be important assets
for the smooth running of your conference. If you need a little boost to your team, don’t be afraid to ask
for help! Conference Dublin, for example, offer the help of event and conference specialists to ensure
the effective organisation of your event.

5-Select the Venue

Unless you are holding an online conference some of the biggest decisions you’ll have to make will be
in relation to the conference venue. As choosing the right venue can make or break the experience, we
recommend starting your search early.

Atmosphere
Remember your theme? Having a theme can also come in handy in the process of selecting your event
venue. For example, if you’re holding an award ceremony or a corporate Christmas event and you’re
going for that special, elegant vibe, choosing a castle hotel might just be your best idea yet!

Services included
Will the venue offer any useful services, for example catering or an airport shuttle bus? Choosing a
hotel for your conference is often the best idea when you’re looking for something all-in-one, as hotels
tend to offer catering, conference space as well as accommodation.

Technical considerations
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Holding a conference involves a number of technical considerations, which are discussed in step 9.
Some of these are directly related to the venue, for example whether the conference venue offers the
required technical equipment and facilities.

On-site consideration
Apart from the above mentioned, depending on your conference you may have some more things to
consider. Some of these could include the available space to register delegates on the day, the number
of available presentation or meeting rooms and the possible arrangement of those, as well as the
availability of space to serve drinks and/or food.

6-Select and secure speakers

Your speakers are ultimately the “stars” of your conference and often the reason delegates decide to
attend. Securing the right speaker(s) can often give the required boost to your event, therefore selecting
and securing your speakers should not be taken lightly. Here are a couple of things to consider:

Special speaker requirements

Will your speaker need specific IT equipment for his/her presentation, will you need to arrange their
transportation? These and similar, are all important considerations when selecting the speakers of your
conference and to ensure that they have a great experience.

7-Put together an agenda

You have your theme, decided on a venue and even secured some great speakers? Great, now it’s
time to create an agenda. Remember, that your conference should always cater to the interests and
needs of your attendees, therefore keeping them in mind at this stage of the event organisation process
will be just as important. Some things you’ll need to consider include:

The type of sessions

What type of sessions will your attendees enjoy and learn from and what type of sessions can your
speakers provide? Consider things like keynotes, networking sessions, presentations, workshops and
interactive sessions among others.

Session timing
Will you have one line of sessions running at the same time allowing your attendees to attend all
sessions or will you have multiple sessions running parallel to each other? While some sessions may
be interesting and relevant to all your attendees, some may be aimed at a more specific group.

Transition time
Leaving time for a short bathroom break or to grab a glass of water between sessions will be much
appreciated by speakers and attendees alike. Consider building such transition time into your schedule
to ensure a stress-free experience to all attending.
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Dining and snacks

Depending on the ticket fees and scale of the event, attendees will have certain expectations regarding
meals provided. You’ll have to make the decision whether you offer a full meal, coffee and tea, perhaps
snacks or even a full gala dinner.

8-Marketing the conference

You organised a great event, booked your chosen venue, put together a great agenda and even
secured your most wanted speaker. All this is great, but what does it worth if nobody knows about it?
Marketing your event and building hype around it is very important, as a great conference is nothing
without its attendees. Your way of promotion should be influenced by your target audience, but some
things to consider include starting a newsletter, posting and advertising on social media sites and
relevant forums, blogging on own blog, as well as asking your speakers to blog and share on social
media. Social media can be further utilised both in the promotion of the conference and during the event
by the creation of a hashtag for your conference and its encouragement to be used.

9-Technology related considerations

Technology related questions should and will be inherent in the organisation of a conference. While
technology will weave itself into many decisions, some of the most important considerations include:

Website or no website
Creating a professional conference website with a dedicated domain, conference details, agenda and
ideally functionality to purchase tickets is an important step in your conference organisation process.
Depending on the type of conference and available resources, however, you may decide to turn to
other options. For example, you may decide to create a dedicated page on you company website,
alternatively you may decide to utilise a third-party ticketing system.

On-site features
One of the most basic considerations when selecting a venue will include things like the availability of
high-speed Wi-Fi. There are, however, a number of other things to consider both when choosing the
venue and when organising the details of the conference. These will include things related to lighting
and sound systems, but also to the display of presentations among others. Our Dublin conference
hotels are furnished with conference facilities and technology to the highest degree. Crowne Plaza
Dublin Northwood’s Redwood Suite, for example features fibre optic technology, inbuilt PA system and
projector, drop down screens and plasma display screens among others, all designed to help you create
a professional and enjoyable experience.

On-site Tech Support

It’s always better to be safe than sorry! A technical glitch on the day of the conference, whether small
or big can feel like a real tragedy. We recommend avoiding these nerve wrecking moments both for
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you and your speakers by planning for on-site tech support. In the Crowne Plaza Ireland hotels, for
example, you can avail of an on-site AV technician when holding a large event.

10-Follow up after the Conference

We can understand if the last thing you want to do after your conference is to work more on it. Don’t
worry there’s just one small but non-the-less very important step left. Following up with attendees,
speakers and everybody involved can be important for a number of reasons. First and foremost, you
want to leave a good impression, after all, you plan to hold more events right? Send a brief thank you
to all the participants to ensure a positive impression and perhaps continued relationship. Second but
not least important, following up short after the conference with a brief survey is the perfect way to get
some well needed feedback. Incorporate this knowledge into your future endeavours and make your
next event or conference even more successful!
Taken from: https://www.conferencedublin.ie/conference-guides/10-steps-consider-when-organising-conference

Activity: Think about any event you can organize and complete the 10 steps suggested before.

DIALOGUE
Graham Flinston is an Assistant Secretary in the Department of Trading. Maria Barbero works for the
Ministry of Economic Affairs in Italy. She is spending a year in Britain on an exchange training scheme.
Listen to what they say.

GRAHAM
Come in, Miss Barbero. Do sit down. Now, I've got a little job for you this week. I see
from your file that you've organised various events in the past - sales conferences,

exhibitions, things like that?

MARIA Yes. I've organised conferences and exhibitions quite often.
GRAHAM Good. Good. Now, we run short conferences each year for companies who wish to exhibit
at overseas trade fairs. For next year we've got to pick the exhibitors for the British stand at
the Leipzig Trade Fair in the spring. One of the areas we'll be promoting next year is
instruments of calibration - machines for measuring and weighing things - so I'd like you to
make the arrangements for the conference of the machine manufacturers. Can you do that?
MARIA Well, yes, of course. I'd be very pleased to do it, but I'm not sure that I could manage it all by
myself.
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GRAHAM No, no! Of course not! Naturally, I'll give you all the assistance I can. And I've already

asked three of our people to work with you on this. Here's a list of their names. I'd like
the four of you to act as a steering committee, with you as the chair.
MARIA Thank you. Oh! I see that the first meeting is today!
GRAHAM
This afternoon, 2.30 in room 513. There’s no time to lose. The conference will take place
on 2 November. Now, I must also give you some other information straight away. The budget:
you must not exceed six and a half thousand pounds for hotel expenses. Five people will be
going from the division: they'll want dinner, bed and breakfast for two nights. There'll be up

to five hundred delegates. They pay for themselves, except that we lay on a buffet lunch
, and morning coffee and afternoon tea. You may also find these useful. They're the files on
the last three one-day conferences.

Taken from: https://lingust.ru/english/business/business-lessons/lesson9

Reservation : Good Morning, Westin Hotel. This is reservation, how may I help you ?
Guest : Good Morning I would like to book a meeting room.
Resevation : Yes Sir, may I know what type of meeting room you would like, and for how many
people, Sir ?
Guest : I’d like one executive room, for 40 people.
Reservation : When will you be arriving? and for how many days you would like to rent the meeting
rooms?
Guest : I will be arriving on 10th of November 2015, only one day.
Reservation : Alright Sir, May I have your name, Sir ?
Guest : My name is Alvaro Smith.
Reservation : Just a moment Mr. Smith, I will check availability for that day.
Guest : Yes please
Reservation : You are very lucky Sir, because we have one executive room still available for you. In
our hotel you will get Sorrento room for a capacity of 30 to 50 people. The room rate is $1500
including foods and beverages. Would you like to take it, Sir ?
Guest : Yes I will take it.
Reservation : How about your deposit, Sir ? Because it is a high season, so you need to pay the
deposit when you make the reservation and the balance a week before the event.
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Guest : Ok, how much should I pay ?

Reservation : You must pay for one day, is that OK ?
Guest : Of course. How may I transfer the payment ?
Reservation : If you want to transfer the payment, you can transfer using XX bank in your city, and
our account is 11234560000, is that alright, Sir ?
Guest : Ok. Thank you for you information,
Reservation : May I repeat your request, Sir ?
Guest : Yes Please
Reservation : Well, Mr. Smith, you would like one executive meeting room and the rate is $5000
including foods and beverages, you will be arriving at 10th of November You will have to pay the
deposit for one day. Would you like anything else ?
Guest : No thanks, I think that is enough.
Reservation : Thank you very much for your reservation. Looking forward for your coming to our
hotel.
Guest : Thank you very much for your service.
Reservation : You’re welcome.
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UNIT II
Making suggestions

Why don’t we ... (+ verb without ‘to’) ?

Shall we ... (+ verb without ‘to’) ?
Would you like to ... (+ verb) ?
Let’s ... (+ verb without ‘to’)
What about ... (+ -ing) ?
How about ... (+ -ing) ?

Responding to suggestions

Yes, OK.
That’s a good idea.
That sounds great!
No, I don’t think so.
I’m not sure about that.
I’d prefer to ... (+ verb).

Give a proper suggestion for each sentence:

 What kind of table clothes should I use in a 15th party?

 I’m organizing a lecture. What kind of seating arrangement do you recommend?
 What colour do you think it is suitable for a congress?
 There will be a parade next week, how should I sit people?
 What kind of tables would you recommend for a wedding party?
 We are having a concert next weekend. What equipment do you consider really important?
 I will be in Cordoba for a couple of days. Which hotel would you recommend? It should be
centric and not too expensive.
 My friends are staying in Cordoba the next weekend. Could you recommend a hotel with
facilities for disabled?
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UNIT III
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UNIT IV
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JOB INTERVIEW DIALOGUE

A: INTERVIEWER
B: INTERVIEWEE
A: Good morning, my name is Paul Mc Tony and I am the human resources manager in charge of
choosing the new receptionist. Please, take a seat.
B: Good morning, thank you.
A: Can you tell me a little about yourself?
B: Yes of course, my name is
……………………………………………………………………………………………
A: What’s your degree?
B:……………………………………………………………………..
A: Where did you study?
B:…………………………………………………………………………………………
A: Have you ever taken a course in Hotel Management?
B:…………………………………………………………………………………………
A: What’s your hobby?
B:…………………………………………………………………………………………
A: What languages do you speak?
B:…………………………………………………………………………………………
A: Have you taken any international English exam?
B:…………………………………………………………………………………………
A: What’s your work experience?
B:…………………………………………………………………………………………
A: Have you ever travelled abroad?
B:………………………………………………………………………………………….
A: What can you tell about your personality? What are your strengths and weaknesses?
B:…………………………………………………………………………………………
A: Why do you want to work in our hotel/ company?
B:…………………………………………………………………………………………
A: When are you available? Full time or part time?
B:…………………………………………………………………………………………
A: How much do you expect to earn?
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B:…………………………………………………………………………………………
A: Ok, that’s all for now. Thank you for your time and we’ll call you back to let you know the results.
B:…………………………………………………………………………………………

Add three more questions you think you may be asked in a job interview dialogue