" A STUDY ON CUSTOMER SATISFACTION OF ZOMATO IN

CHENNAI".
PROJECT REPORT SUBMITTED TO

VELS INSTITUTE OF SCIENCE TECHNOLOGY AND ADVANCED STUDIES

(VISTAS)

(Deemed to be university Este. U/s 3 of the UGC act, 1956)

BACHELOR OF COMMERCE (CORPORATE SECRETARYSHIP)

Submitted by
R. SANTHOSH
(Reg.No: 21149134)

Under the guidance of

Dr. N. TAIBANGNGANBI
M.A, Ph.D., NET, SET
Assistant Professor

Department of Commerce (CORPORATE SECRETARYSHIP)

DEPARTMENT OF COMMERCE (CORPORATE SECRETARYSHIP)

April 2024
 CERTIFICATE

This is to certify that the project report titled "A STUDY ON THE CUSTOMER
SATISFACTION OF ZOMATO IN CHENNAI". is a Bonafide record of the work
carried out and submitted by R. SANTHOSH (Reg.No: 21149134) to the Department of
Commerce (Corporate Secretaryship), School of Management studies and commerce, under
VELS INSTITUTE OF SCIENCE TECHNOLOGY AND ADVANCED STUDIES
(VISTAS), under the guidance of Dr. N. TAIBANGNGANBI M.A, Ph.D., NET, SET.
Assistant Professor

Dr. N. TAIBANGNGANBI Dr. S. VENNILAA SHREE

M.A, Ph.D., NET, SET M.com, M.Phil., B. ED, Ph.D.
Assistant Professor Professor & Head
Department of Commerce
(Corporate Secretaryship)

INTERNAL EXAMINER EXTERNAL EXAMINER

 ACKNOWLEDGEMENT

I owe sincere thanks to DR. ISHARI K GANESH, CHANCELLOR, VELS

INSTITUTE OF SCIENCE TECHNOLOGY AND ADVANCED STUDIES who has imparted
me sufficient support and confidence to complete this Project.

I owe my sincere thanks to our Pro Chancellor (P&D), Pro Chancellor (Academics), Vice
President, Vice Chancellor, Pro Vice chancellor & Dean Academic Research, The Registrar,
The Controller of Examination, Dean Academic Courses of VELS INSTITUTE OF
SCIENCE TECHNOLOGY AND ADVANCED STUDIES (VISTAS).

I extend my gratitude towards Dr. S. VENNILAA SHREE M.com, M.Phil., B. ED, Ph.D.,
Professor & Head, Department of Commerce (CORPORATE SECRETARYSHIP), for the
encouragement and support to complete this project successfully.

I express my heartfelt thanks to Dr. N. TAIBANGNGANBI M.A, Ph.D., NET, SET.

Assistant Professor PROJECT GUIDE for guiding me to complete in a successful manner.
I also thank all the staff members of the Commerce (Corporate Secretaryship) department,
VELS INSTITUTE OF SCIENCE TECHNOLOGY AND ADVANCED STUDIES for their
support on several occasions during my work through their valuable suggestions.

R SANTHOSH
 DECLARATION

R. SANTHOSH (Reg.No: 21149134) a student of B.COM. (CORPORATE

SECRETARYSHIP), Department of Commerce VELS INSTITUTE OF SCIENCE

TECHNOLOGY AND ADVANCED STUDIES, hereby, declare that the project work titled

“A STUDY ON THE CUSTOMER SATISFACTION OF ZOMATO IN

CHENNAI” submitted to the VELS INSTITUTE OF SCIENCE TECHNOLOGY AND

ADVANCED STUDIES, a Bonafide project work carried out by me under the guidance of Dr.

N. TAIBANGNGANBI M.A, Ph.D., NET, SET. Assistant Professor. No part of the research

project has been submitted for any other degree or diploma in our university or any other

institution.

Place: Pallavaram

Date:

R. SANTHOSH