C O R E A C C E P T A N C E C R I T E R I A

Cylinder Heads (NACD and LACD Only)

Reman Exchange Transaction

You will receive:

Fully assembled and complete (Add Charges will apply for missing
or disassembled parts — see Add Charges).

Acceptable Caterpillar ® part number for a Reman part number transaction.

No non-operational damage (examples such as):
• No mishandling that results in broken casting
Full Core Refund
• No evidence of unapproved salvage operation
• No evidence of unsuccessful attempts to salvage, including milling or grinding
• No fire damage
• Not cleaned using an abrasive method such as sandblasting or glass beading
• No excessive rust or corrosion

Not an acceptable part number.

Non-operational damage (examples such as):
• Mishandling that results in broken casting
No Core Refund • Evidence of unsuccessful attempts to salvage, including milling or grinding
• Cleaned using an abrasive method such as sandblasting or glass beading
• Excessive rust or corrosion

Fire damge.

Upgrade-to-New Transaction
You will receive:

Fully assembled and complete (Add Charges will apply for missing
or disassembled parts — see Add Charges).

Acceptable Caterpillar part number or aftermarket cylinder head casting
interchangeable with the Reman UTN head purchased (model for model).

Non-operational damage (examples such as):
Full Core Refund
• Mishandling that results in broken casting
• Evidence of unapproved salvage operation
• Evidence of unsuccessful attempts to salvage, including milling or grinding
• Cleaned using an abrasive method such as sandblasting or glass beading
• Excessive rust or corrosion

SELD0287-02
Cylinder Heads (NACD and LACD Only)
CORE ACCEPTANCE CRITERIA (continued)

Not an acceptable part number or aftermarket cylinder head interchangeable

No Core Refund with the Reman UTN head purchased (model for model)

Fire Damage

Cores must be returned complete. An Add Charge will be applied

for the following missing or disassembled components:
Add Charges • Valves (does not apply to valves damaged due to a component
(Applicable to both failure within a cylinder)
Reman Exchange • Injector/Nozzle Adapters (if included with Reman or UTN cylinder head)
and Upgrade-to-
New Transactions) • Valve Bridges (if included with Reman or UTN cylinder head)
• Valve Springs
• Valve Guides

Figure 1 Full Core Refund Figure 2 Add Charges

Fully assembled and complete Missing Required Valve Bridges

SELD0287-02
Cylinder Heads (NACD and LACD Only)
CORE ACCEPTANCE CRITERIA (continued)
Figure 3 Full Core Refund
Minor cosmetic issues
INSPECTION TIPS
Dealers should refer to REMAN Policies and Core
Management (SELD0122), Core Management
Systems and Operations procedures (SELD0040),
and Shipping Instructions (SELD0039) in the
“Operations and Core Management Tab”, and to
Core Acceptance Guide Introduction (SELD0013)
in the “Core Acceptance Guidelines Tab” for
additional information applicable to all cores.
No disassembly is required. Use visual inspection
only. For larger heads, the use of a hoist or other
lifting device is suggested to inspect the head.
You are not required to disassemble, dye check
or magnaflux cylinder head cores. If necessary to
properly assess the condition of the core, use a
scraper or emery cloth to remove excess oil, dirt,
carbon and gasket material.
Care must be used in handling and shipping.
Heads can be downgraded to No Core Refund
when received by Caterpillar if damage occurs
while in transit. Care must be used in handling and
shipping. Proper packaging will ensure that Caterpillar
receives your core as it left your dealership. Reuse
the original packing material whenever possible.
Please do not break studs for packaging purposes
if they cannot be removed.
SELD0287-02
Figure 4 No Core Refund
Milled surface — unsuccessful attempt to salvage
Cracks
There is no need to remove gasket material to
inspect for cracks. A head with any visible or internal
crack will receive Full Core Refund if it meets all other
Full Core Refund criteria. To help assure that a
cylinder head with a known internal crack is not
reused, mark the head “Internal Crack.”
Rust or Corrosion
If rust can be wiped away from the machined surface
and no pitting is present, the core will receive Full
Core Refund. Excessive corrosion or rust on machine
surface areas or internal parts, most often caused
by incorrect storage, will result in No Core Refund.
Aftermarket Cylinder Head
If you find symbols or other manufacturers’
markings like the examples below, the core will
receive Full Core Refund for Upgrade-to-New
transactions only.
Other manufacturer’s core will receive No Core
Refund for a Reman cylinder head exchange.
Cylinder Heads (NACD and LACD Only)
INSPECTION TIPS (continued)

Unapproved or Unsuccessful Attempts

to Salvage
Any evidence of an unsuccessful attempt to salvage
(Definition: salvage process performed and core
returned without having been put back into
operation) will result in No Core Refund except when
returned as core for a Reman UTN transaction.
Examples include but are not limited to: milling,
grinding, welding, or abrasive cleaning, etc.
(See Figure 3).
A successful salvage to the cylinder head casting
(reinstalled and operated on the engine after the
salvage is performed) does not affect the core refund
but the salvage must be an approved salvage
operation. Examples of approved salvage would
include welding or resurface machining.
Unapproved salvage operations are those not
published in a Caterpillar salvage and reuse
guideline. A cylinder head core with an unapproved
salvage operation performed to it will qualify for core
refund for the Reman UTN transaction only.
Examples include but are not limited to: installation
of water ferrule inserts, injector bore inserts, etc.

Direct Purchase Criteria

Please refer to the Core Management Information System (CMIS) Parts Information Application for all Direct
Purchase pricing information. Only the parts that have Direct Purchase prices with a current end date are
included in the program. Parts with non-current end dates are not included in the program.
Part numbers that only have a “FULL “ Direct Purchase price must meet the “Full Direct Purchase
Requirements”. Part numbers that have both a “FULL” and “PARTIAL” Direct Purchase price must meet
the applicable “FULL” or “PARTIAL” requirements listed below.
Full Direct Purchase Price Partial Direct Purchase Price Not Acceptable for Direct
Purchase
• Casting is not visibly cracked • Casting is visibly cracked
or damaged or damaged • Broken casting
• Casting is not welded by a • Casting is welded by a • Not a genuine Caterpillar part
source other than Caterpillar source other than Caterpillar or not acceptable part number
• Fully assembled and complete • Not fully assembled • Non-operational damage
• Acceptable Caterpillar part and complete
number • Acceptable Caterpillar part
number

SELD0287-02 CAT, CATERPILLAR, their respective logos, and “Caterpillar Yellow”, as well as corporate and ®

© 2011 Caterpillar Inc. product identity used herein, are trademarks of Caterpillar and may not be used without permission.