Unnati Jangir - 219 - IM - QA

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International Marketing

Ques 1. Explain the market entry mode.

Ans. There are several market entry modes available, each with its own advantages, risks, and suitability
depending on factors such as the nature of the product or service, target market characteristics, regulatory
environment, and the company's resources and capabilities. Here are some common market entry modes:

1. Exporting:
● Direct Exporting: Selling products directly to customers in the target market without
intermediaries.
● Indirect Exporting: Using intermediaries such as agents, distributors, or trading
companies to sell products in the target market.
2. Licensing:
● Licensing involves granting another company in the target market the rights to produce
and sell the company's products or use its intellectual property in exchange for royalties
or fees.
● This mode allows the company to leverage the local partner's knowledge, resources, and
distribution network.
3. Franchising:
● Franchising involves granting the rights to use the company's brand, business model, and
support services to a franchisee in the target market.
● The franchisee operates independently but follows the company's guidelines and
standards.
4. Joint Ventures:
● Joint ventures involve forming a new entity or partnership with a local company in the
target market.
● Both parties contribute resources, share risks, and jointly manage operations and
decision-making.
5. Strategic Alliances:
● Strategic alliances involve collaboration with local companies, suppliers, or distributors
to access resources, technology, or distribution channels in the target market.
● These partnerships may be formal or informal and can include agreements for marketing,
production, or research and development.
Ques 2. The factors influencing the shape of International Business.
Ans. Here are some key factors influencing the shape of international business:

1. Market Demand and Opportunities:


● The size, growth rate, and characteristics of international markets influence the strategic
decisions of businesses regarding market entry, product offerings, pricing, and
distribution channels.
2. Competitive Landscape:
● The level of competition in international markets, including the presence of local and
global competitors, shapes the competitive strategies of businesses, such as pricing,
differentiation, and market positioning.
3. Technological Advancements:
● Rapid advancements in technology, including digitalization, e-commerce, and
communication technologies, have transformed international business operations,
enabling global expansion, market reach, and operational efficiency.
4. Regulatory Environment:
● Laws, regulations, trade policies, and government interventions in international markets
affect the entry barriers, market access, operational constraints, and compliance
requirements for businesses.
5. Economic Factors:
● Economic conditions, including GDP growth rates, inflation rates, exchange rates,
interest rates, and consumer purchasing power, impact the demand for goods and
services, production costs, pricing strategies, and investment decisions of businesses.
6. Socio-cultural Factors:
● Socio-cultural differences, including cultural norms, values, beliefs, language, and
consumer preferences, influence the marketing strategies, product localization, and
customer relationships of businesses in international markets.
7. Political Stability and Risk:
● Political stability, government stability, geopolitical tensions, and risks such as terrorism,
corruption, and civil unrest can affect the business environment, investment decisions,
and risk management strategies of businesses operating internationally.
Ques 3. Is Ethnocentrism an obstacle for International Marketing?

Ans. Yes, ethnocentrism can indeed be an obstacle for international marketing. Ethnocentrism refers to
the tendency to evaluate other cultures according to the values and standards of one's own culture, often
leading to a belief in the superiority of one's own culture. In the context of international marketing,
ethnocentrism can manifest in several ways that hinder a company's success in foreign markets:
1. Product Development: Ethnocentric attitudes may lead companies to develop products and
services based solely on the preferences and needs of their domestic market, ignoring or
underestimating the diverse preferences and requirements of international markets. This can result
in products that are not suitable or appealing to foreign consumers.
2. Marketing Communication: Ethnocentrism can lead to the use of marketing messages, imagery,
and cultural references that are tailored to the home country's culture but may be inappropriate,
misunderstood, or even offensive in foreign markets. This can damage brand reputation and
hinder acceptance of the company's products or services.
3. Pricing Strategies: Ethnocentric pricing strategies may involve setting prices based on domestic
cost structures, without considering local market conditions, purchasing power, and competitive
pricing dynamics in foreign markets. This can result in pricing that is too high or too low relative
to local market expectations, impacting sales and profitability.
4. Distribution Channels: Ethnocentrism may lead companies to rely on distribution channels and
strategies that are successful in their home country but may not be suitable or effective in foreign
markets. Failure to adapt distribution channels to local market characteristics can result in poor
market penetration and limited reach.
5. Customer Relationships: Ethnocentric attitudes may affect the way companies interact with
foreign customers, leading to misunderstandings, miscommunications, and strained relationships.
Building trust and rapport with customers in foreign markets requires cultural sensitivity,
empathy, and a willingness to adapt to local customs and norms.
Ques 4. Market Segmentation, New Product Development and Market Positioning are the key
aspects of any successful Product Strategy. Elaborate.

Ans. Market segmentation, new product development, and market positioning are indeed fundamental
components of a successful product strategy. Let's delve into each aspect:

1. Market Segmentation:
● Market segmentation involves dividing a heterogeneous market into smaller, more
homogeneous segments based on certain characteristics such as demographics,
psychographics, behavior, or geographic location.
● By segmenting the market, companies can identify specific groups of customers with
distinct needs, preferences, and buying behaviors.
● This allows companies to tailor their marketing efforts, product offerings, and
communication strategies to better meet the needs of each segment.
2. New Product Development:
● New product development (NPD) is the process of bringing innovative or improved
products to market to meet the needs and desires of target customers.
● NPD involves idea generation, concept development, design and engineering, testing and
validation, and commercialization.
● Successful NPD requires a deep understanding of customer needs and preferences,
market trends, technological advancements, and competitive dynamics.
● Companies must conduct thorough market research, gather customer feedback, and
collaborate across functions to ensure that new products are aligned with market demands
and offer a competitive advantage.
3. Market Positioning:
● Market positioning involves creating a distinct perception of a product or brand in the
minds of target customers relative to competitors.
● It involves identifying the unique value proposition and key benefits of the product and
communicating them effectively to the target market.
● Market positioning is based on factors such as product features, quality, price, customer
service, brand reputation, and emotional appeal.
● Companies can position their products based on attributes such as innovation,
convenience, affordability, luxury, sustainability, or social responsibility.

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