Feedback

1. Feedback: Feedback is the transmission of evaluative or corrective information

about an action, event, or process to the original or controlling source. It can be
positive (aiding the input) or negative (opposing the input).

2. Importance of Feedback:

 Improved Performance: Feedback helps individuals understand their strengths

and areas for improvement, leading to enhanced performance.
 Professional Development: Feedback guides individuals in their career
development by highlighting their current skill level.
 Conflict Resolution: Timely feedback can prevent potential conflicts by
addressing issues before they escalate.
 Increased Employee Engagement: Regular feedback makes employees feel
appreciated and noticed, leading to increased job satisfaction and productivity.
 Fulfilling Employee Needs: Feedback provides information on performance,
fulfilling the need for reassurance and understanding of one’s role.
 Bridging Communication Gaps: Feedback ensures the message sent is the
message received, closing any communication gaps.

3. Barriers to Effective Communication: Barriers to effective communication can

appear in various forms, including psychological, linguistic, technological, physical,
and cultural factors. These barriers can prevent individuals from effectively
expressing their thoughts and feelings, as well as make it difficult for recipients to
fully grasp and understand the message being conveyed.

4. Physical and Effective Communication: Physical communication involves the use

of the eyes for seeing and other parts of the body for gesturing. Effective
communication requires us to be clear and complete in what we are trying to express.
You can enhance effective communication by using open body language—arms
uncrossed, standing with an open stance or sitting on the edge of your seat, and
maintaining eye contact with the person you’re talking to.

5. Interpersonal Barrier: Interpersonal barriers refer to obstacles or factors that

prevent effective and meaningful communication between two or more individuals.
These barriers can disrupt the exchange of information or thoughts, leading to
breakdowns in communication.

6. Semantic Barrier: Semantic barriers refer to the misunderstanding between the

sender and receiver arising due to the different meanings of words, and other
symbols used in the communication. The semantic barriers usually arise when the
information is not in the simple language and contains those words or symbols that
have multiple meanings.

7. Intrapersonal Barrier: Intrapersonal communication barriers refer to the internal

obstacles or limitations that individuals face when attempting to communicate
with themselves.

These barriers can prevent effective self-expression, self-understanding, and

decision-making, ultimately affecting an individual’s overall ability to communicate
effectively with others.

8. Factors Causing Barrier: Factors causing communication barriers include language

barriers, cultural barriers, physical barriers, psychological barriers, technological
barriers, and organizational barriers.

9. Measures to Overcome Barrier: Measures to overcome communication barriers

include using clear and concise language, promoting cultural sensitivity, utilizing
multiple communication channels, encouraging feedback and questions, and
fostering a culture of open communication.

10. Principles of Effective Communication: The key principles of effective

communication encompass clarity, active listening, and acknowledging non-verbal
cues, forming the foundation for mutual understanding and successful interaction.
These principles guide the way we convey and interpret messages, ensuring that our
communications are clear, meaningful, and effective.

 Clarity: Clear communication is essential to avoid misunderstandings. Be concise

and to the point. For example, if you’re giving instructions to a team member,
make sure they’re clear and easily understood.
 Active Listening: This involves fully focusing on the speaker, avoiding
distractions, and responding appropriately. For example, when a colleague is
sharing an idea, listen attentively and ask relevant questions to show your
engagement.

 Acknowledging Non-Verbal Cues: Non-verbal cues like body language, eye

contact, and tone of voice can communicate just as much, if not more, than
words. For example, maintaining eye contact during a conversation can show
the other person that you are engaged and respectful.