NHS FPX 5004 Assessment 2 Leadership and Group Collaboration

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Assessment 2: Leadership and Group Collaboration
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Student Name
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Capella University
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NHS-FPX 5004 Communication, Collaboration, and Case Analysis for Master’s
Learners
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Prof. Name
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MAR 24,2024
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Leadership and Group Collaboration
Lynnette
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Lakeland Medical Clinic
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I appreciate the opportunity to collaborate with you on this project for our organization.
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This endeavor presents a chance for me to showcase and enhance my leadership skills
while addressing organizational challenges. Effective leadership and collaboration are
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crucial in healthcare organizations to resolve issues and enhance patient satisfaction

and healthcare quality (Restivo et al., 2022). Your email highlighted the project's focus
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on the lack of understanding and acceptance of a diverse patient population among

healthcare professionals.
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This issue adversely affects patient influx as patients feel uncomfortable when
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healthcare staff cannot relate to their cultural values and beliefs. With the world's
diverse cultural and religious populations, healthcare professionals face the challenge of
providing culturally competent care that respects diversity. Cultural competence entails
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understanding and accepting patients' social, cultural, and religious views to deliver
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preferred care (Swihart et al., 2023).

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Leadership and Group Collaboration in NHS FPX 5004 Assessment 2
Projects involving leadership and group collaboration require various leadership

qualities to effectively plan and execute strategies. These qualities include effective
communication, interpersonal skills, problem-solving abilities, appropriate delegation,
decision-making, and adopting suitable leadership styles. Additionally, a
patient-centered approach is vital to ensure the project's vision is achieved successfully
(Nieuwboer et al., 2018).
A leader should foster inclusivity and empower team members by communicating

project goals and plans effectively. This communication should inspire rather than
dictate, encouraging staff to internalize behaviors conducive to culturally competent
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care in their clinical practices. Moreover, leaders must possess decision-making skills to
address any obstacles the team encounters. Lastly, leaders should encourage team
participation throughout planning, implementation, and evaluation stages to empower
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staff and drive practice changes.
Comparison of Leadership Qualities
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The leader I admire for this project is Randy Oostra, CEO and President of ProMedica,
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US. Oostra, a prominent figure in the US healthcare sector, transitioned from a
successful consulting career to spearhead healthcare reforms and community support
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through ProMedica, a nonprofit organization operating across several states. Under
Oostra's leadership, ProMedica has garnered awards for quality care and is recognized
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among America's top employers.

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Oostra's visionary leadership prioritizes community service alongside organizational

goals. His effective decision-making ensures smooth operations while focusing on
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individualized patient and resident care needs. Similarly, my leadership style aligns with
Oostra's focus on project goals and vision, facilitating effective solutions and consumer
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impact.
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Leadership Role Throughout the Project
Throughout the project, I will embody various leadership roles within the
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transformational leadership model. This model emphasizes inspiring team members,

fostering trust, encouraging innovation, and implementing organizational changes (Khan
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et al., 2020). My approaches will include:

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1. Shared Decision-Making: Empowering and valuing team members to contribute
ideas and drive organizational reforms, particularly in providing culturally
competent care tailored to patients' needs.
2. Open Communication: Establishing accessible communication channels to
facilitate collaboration and build professional relationships among team
members.
3. Effective Task Delegation: Clearly defining roles and responsibilities based on
individuals' skills and knowledge to ensure efficient collaboration.
Effective Collaboration in Professional Teams
Collaboration with staff will be essential to address diversity and cultural competence
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gaps. Establishing an interprofessional committee comprising diverse staff and
community leaders will allow for identifying specific patient needs and cultural values.
This collaborative effort will enhance patient-centered care and promote employee
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satisfaction, ultimately improving patient outcomes.
Encouraging regular meetings will facilitate meaningful collaboration, allowing team
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members to discuss patient-related concerns and healthcare practices. Additionally,
culturally sensitive training will be provided to create a welcoming environment,
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addressing biases and promoting diversity acceptance.
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Conclusion
In conclusion, the strategies outlined aim to improve cultural competence and diversity
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issues within Lakeland Medical Clinic. By forming an interprofessional team, fostering

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communication and collaboration, providing diversity training, and refining recruitment

policies, the clinic can enhance patient satisfaction, increase patient influx, boost
employee morale, and elevate healthcare quality.
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References
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Restivo, V., Minutolo, G., Battaglini, A., Carli, A., Capraro, M., Gaeta, M., Odone, A.,
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Trucchi, C., Favaretti, C., Vitale, F., & Casuccio, A. (2022). Leadership effectiveness in
healthcare settings: A systematic review and meta-analysis of cross-sectional and
before–after studies. International Journal of Environmental Research and Public
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Health, 19(17), 10995. https://doi.org/10.3390/ijerph191710995

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Davidson, K. W., Mangione, C. M., Barry, M. J., Nicholson, W. K., Cabana, M. D.,
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Caughey, A. B., Davis, E. M., Donahue, K. E., Doubeni, C. A., Kubik, M., Li, L.,
Call Us Now (612) 234-7670
Ogedegbe, G., Pbert, L., Silverstein, M., Stevermer, J., Tseng, C.-W., & Wong, J. B.
(2022). Collaboration and shared decision-making between patients and clinicians in
preventive health care decisions and US Preventive Services Task Force
recommendations. Obstetrical & Gynecological Survey, 77(9), 519–521.
https://doi.org/10.1097/01.ogx.0000872656.20675.48
Jankelová, N., & Joniaková, Z. (2021). Communication skills and transformational

leadership style of first-line nurse managers in relation to job satisfaction of nurses and
moderators of this relationship. Healthcare, 9(3), 346.
https://doi.org/10.3390/healthcare9030346
Karam, M., Macq, J., Duchesnes, C., Crismer, A., & Belche, J.-L. (2021).
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Interprofessional collaboration between General Practitioners and Primary Care Nurses
in Belgium: A participatory action research. Journal of Interprofessional Care, 36(3),
380–389. https://doi.org/10.1080/13561820.2021.1929878
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Nieuwboer, M. S., van der Sande, R., van der Marck, M. A., Olde Rikkert, M. G., &
Perry, M. (2018). Clinical leadership and integrated primary care: A systematic literature
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review. European Journal of General Practice, 25(1), 7–18.
https://doi.org/10.1080/13814788.2018.1515907
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Samuriwo, R. (2022). Interprofessional collaboration—time for a new theory of action?
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Frontiers in Medicine, 9. https://doi.org/10.3389/fmed.2022.876715
Shepherd, S. M., Willis-Esquesa, C., Newton, D., Sivasubramaniam, D., & Paradies, Y.
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(2019). The challenge of cultural competence in the workplace: Perspectives of

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healthcare providers. BMC Health Services Research, 19.

https://doi.org/10.1186/s12913-019-3959-7
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Swihart, D. L., Yarrarapu, S. N. S., & Martin

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, R. L. (2023). Cultural religious competence in clinical practice. In StatPearls.

StatPearls Publishing. http://www.ncbi.nlm.nih.gov/books/NBK49
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Assessment 2: Leadership and Group Collaboration

crucial in healthcare organizations to resolve issues and enhance patient satisfaction

on the lack of understanding and acceptance of a diverse patient population among

preferred care (Swihart et al., 2023).

Projects involving leadership and group collaboration require various leadership

A leader should foster inclusivity and empower team members by communicating

Comparison of Leadership Qualities

among America's top employers.

Oostra's visionary leadership prioritizes community service alongside organizational

Leadership Role Throughout the Project

transformational leadership model. This model emphasizes inspiring team members,

et al., 2020). My approaches will include:

Effective Collaboration in Professional Teams

Encouraging regular meetings will facilitate meaningful collaboration, allowing team

issues within Lakeland Medical Clinic. By forming an interprofessional team, fostering

communication and collaboration, providing diversity training, and refining recruitment

Health, 19(17), 10995. https://doi.org/10.3390/ijerph191710995

Jankelová, N., & Joniaková, Z. (2021). Communication skills and transformational

(2019). The challenge of cultural competence in the workplace: Perspectives of

healthcare providers. BMC Health Services Research, 19.

Swihart, D. L., Yarrarapu, S. N. S., & Martin

, R. L. (2023). Cultural religious competence in clinical practice. In StatPearls.

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