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CODESAINT TECHNOLOGIES
PVT. LIMITED
SESSION (2023-24)
I SOUMY SHUKLA hereby declare that the project report on Comprehensive study
in BUSSINES DEVLOPMENT" in CODE SAINT TECHNOLOGIES Pvt. Ltd. submitted for
the BBA (BACHELOR OF BUSINESS ADMINISTRATION) through the college of
management , Shri Ram Swaroop college of Management, and it has not been
submitted to any other university or institution for the award of any degree or
diploma in any other university.
SOUMY SHUKLA
ACKNOWLEDGEMENT
It is said, the most important single word is we and the zero important single word
is I. This true even in today new modern era. It is absolutely impossible fora single
individual to complete the assignment without help and assistance from others.
It is my greatest pleasure to acknowledge sincere gratitude towards Ms. NlSHl
SANGWAN who guides me on ever,' step in my project on comprehensive study
on BUSSINES DEVLOPMENT" in CODESAINT TECHNOLOGIES LTD. for the
completion of the project work.
I am thankful to all Of my friends and batch mates for their help in completing this
project work. Finally, I am thankful to entire family members for their great
support and encouragement.
SOUMY SHUKLA
PREFACE
It is said that without theory, practice is blind and without practice theory is
meaningless.
Hence practical training been made integral part Of the management in
India, The Summer training programmers are designed to give a
management future Of the corporate happenings and work culture,
It exposes the potential of the manager of the future to the actual tune of
the working environment present is dynamic organization.
personnel is that part of management concerned with the people at
work and with their relationships Within the organization.
Training is the process of increasing the knowledge and skill for doing a
particular job. It is an organized procedure by which people learn knowledge
and skill for a definite purpose. The purpose of training is basically to bridge
the gap between job requirements and present competetry Of an employee.
I am fortunate project I tried to find out the working methods and
techniques, which is enough to get the opportunity Of try at CODESAINT
TECHNOLOGIES DELHI.
TABLE OF CONTENT
S.NO. Particular page no.
Acknowledgement
Preface
CHAPTER-I : INTRODUCTION
CHAPTER-2 RESEARCH
METHODOLOGY
CHAPTER-3 : CONCEPTUAL
DISCUSSION
CHAPTER-4 ; DATA ANALYSIS
Finding and recommendation
Conclusion
Bibliography
Questionnaire
CHAPTER 1
INTRODUCTION
INDUSTRY PROFILE
Rea' Estate in India
The real estate in India has along a way by one of the fastest growing markets in
the world. It is not only successfully attracting domestic real estate developers, but
foreign investors as well. The growth Of the industry is attributed mainly to a large
base rising income level, and rapid urbanization. The sector comprises Of four sub-
sectors-housing retail, hospitality, and commercial. While housing contributes to
five-six percent Of the count Ms gross domestic product (GDP), the remaining
three sub-sectors are also growing at a rapid pace, the increasing infrastructural
needs. The real estate sector has transformed from being unorganized to a
dynamic and organized sector over the past decade. have been
instrumental in providing support after recognizing the need for infrastructure
development in order to ensure better standard of living for its citizens. In addition
to this, adequate infrastructure forms a prerequisite for sustaining the long-term
growth momentum of the economy.
Market size/Growth prospects
The total revenue Of the real estate sector was USS 66.8 billion during 2010-11.BV
2020. the sector is expected to earn a revenue of US$ 180 billion. In fact, the
demand is to grow ata compound annual growth rate (CAGR) Of 19 percent
between 2010 and 2014, With tier metropolitan cities projected to account for
about 40 percent of this. Growing infrastructure requirements from sectors such
education, healthcare and tourism are providing numerous opi»rtunities in the
sector. Further, India is going to produce an estimated two million new graduates
from various Indian universities during this year, creating demand for 100 million
square feet of office and industrial space. In addition, presence of the large
number of Fortune 500 and other reputed companies will attract companies to
initiate their operational bases in India thus; creating more demand for corporate
space.
Investments
India's rank 20th in the list of the woricrs top real estate investment with
investment volume Of US$ 3.4 billion in 2012, according to the latest report titled
'International Investment Atlas' by Cushman & Wakefield. The sector is set for
robust inflows of USS 4-5 billion from overseas investors in the next couple of
years, a global real estate consultancy giant.
Construction development sector (including township, housing, built-up,
infrastructure & construction development projects) has attached a cumulative
foreign direct (FDI) worth USS 22,007.67 million from April 20m to February
2013. FDI flows into the construction sector for the period April-February 2012-13
stood at USS 1,260 million, according to the development of industrial policy and
promotion (DIPP).
Bengaluru witnessed the highest number and value of private equity investments
at RS. 32.5 billion (US$
585.57 million) in 2012, recording more than double of investment over last year,
followed by Mumbai with
RS. 13 billion (USS 234.17 million) and National capital Global (NCR) with RS. 7
billion (USS million) of investments.
India needs to invest USS 1.2 trillion over the next 20 years to rncKiernize urban
infrastructure and keep pace
With growing urbanization, as per report released by McKinsey Global Institute
(MGI)-India's urban awakening.
Some of the major investments India real estate sector are:
In October 2020, Brookfield Asset Management made massive investments
in India through a USS 2 billion real estate deal. Brookfield will buy 12.5
million square feet of commercial real estate from privately held developer
RMZ Corp. The purchase includes rent-yielding Office space and commercial
coworking space.
In October 2020, Rajasthan-based realty developer, Shumika group,
announced its plans to invest RS 450 CRORE (USS 60.81 million) in two
residential and one retail project in Udaipur, Alwar and Jaipur, respectively,
In October2020, Australia's REA Group Ltd. Announced its to acquire a
controlling interest in Elara technologies Pte Ltd., the owner Of housing.com,
proptigher.com and makaan.com.
According to property consultant, Anarock, India is likely to have 100 new
malls by 2020.0f this number, 69 malls in will be built in the top seven
metropolis and the remaining 31 malls will be in the tier 2 & 3 cities
In March 2020, the government approved proposals from TCS and OLF to set
up SEZs for IT sectors in Haryana and Uttar Pradesh.
Blackstone crossed US$ 12 billion investment milestone in India.
Government •initiatives
In October 2020, the ministry Of housing and urban affairs (MOHUA) has
launched an affordable rental housing complex portal
On October 27, 2020, the government announced the application Of real
estate (regulation & development) act, 2016 in the union territory of Jammu
&Kashmir. This has paved the way for any Indian citizen to buy non-agricultural
land and property, as Opposed to the eligibility of only local residents earlier.
In order to receive around 1,600 stalled housing protects across top cities in
the country, the union cabinet has approved the setting up of rs. 25,WO crore
(USS 3.58 billion) alternative fund (AFL Under pradhan mantra Awas
yojana (urban) (PMAY(U)), 1.12 crore houses have sanctioned in urban areas,
creating 1.20 crore jobs,
Government has created an affordable housing fund (AHF) in the national
housing bank (NHB) with an initial corpus Of rs. 10,000 crore (USS 1.43 billion)
using priority sector lending short fall of banks/financial institutions Of micro
financing Of the HFCs.
On July 31, 2020, India formally approved 423SEZs, of which 248 were
already in operation. Most special economic zones (SEZS) are in the IT/BPM
sector.
Road Ahead
The real industry in India is yet in a promising stage. The sector happens to be
second largest employer after agriculture and is expected to grow at the rate Of
30 percent over the next decade. A growing migrant 'mulation due increasing job
opportunities, together With healthy infrastructure development, is underpinning
demand in the region's residential real estate market.
The kalpataru spokesperson feels that finance ministry's motivation through
softening of interest rates and leading nu)re to real estate sector will have a
positive impact on both developers and The real estate market could start
to perform better as the easing of FDI norms will begin to show results during the
second half of the year, according to Lalit Kumar Jain, Chairman &Managing
Director, Kumar Urban
Development Ltd and President national — CREDAL. "The economy Will also be
recovered in 2013 Which intern Will perk up the real estate sector in India. With
the government trying to introduce developer and buyer friendly policies, the
outlook for real estate in 2013 does 100k promising," said MR. Lalit Kumar Jain.
OUR INTRODUCTION
CODESAINT
TECHNOLOGIES
MEGHRAJ RATHORE
The company's ability is to meet the special requirements Of the real estate and
clients demand from its Strong foundations Of professionalism. The group's
strength lies in its panel Of dynamic, young, qualified and highly experienced
management and dedicated marketing professionals that take care of the entire
activities keeping its main trust On customer satisfaction, which is the main
motive of the company.
NG also has a dedicated customer care center that comprises of experienced
executives. A vast database of customers is maintained and customers can call
them up for inquiries, complaints& feedbacks. Our staff is always engaged
towards meeting the demands of the industry.
Vision
WE BELIEVE IN THE POWER OF ACTIVE MANAGEMENT — Expertly delivered for
your long-term and short-term goals, mindful of your risk constraints and
committed to your needs, as financial advisors, professional fund selector and
consultants.
Mission
'Ekpravas'
We make an effort to keep family happy.
BRAND VALUE
We are an established project development & management and fund
management group that seeks to add value for our Clients the delivery Of
medium to long term.
INNOVATION THROUGH TECHNOLOGY
CODESAINT TECHNOLOGIES
CHAPTER 2
RESEARCH MATHODOLOGY
Research methodology
I. primary source
Group discussion and brainstorming session
Questionnaire
Interaction With sales staff On NIVESH GLOBAL.
2. Secondary source.
Data source:
(A) primary data primary data are those, which were collected a fresh and for
the first time and does happen to be original in character. However. there are
many method Of collecting the primary data. All have not been used for the
purpose of this project. The ones that have been used are:
Markets
Marketing a product goes beyond just the vision aspect of age group and gender.
Strategies have to factor in life styles, income and location, as well as what is
trendy. They conducted research and polls to discover what the public like about
their products, or what the public would do differently. They alsoneed to find out
way people are choosing not to buy their products.
promotions
A good sales and marketing promotions strategy involves a sure-fire method to
reach its audience. This involves designing graphics to creative catchy jingles for
advertising. Sales and marketing strategies push their products and services from
a different venues, such as broadcast and print advertising, billboards, and email
newsletters. Other from promotions includes offer discounts on product or
rewards for purchasing a certain degree of services.
Competition
Sales and pronK'tions strategies focus must focus heavily on What the
competition is doing, and how it goes about promotion its on product. Strategies
have to ask ifwhat the competition is doing is successfully, and if so Why. They
also need to be aware that they can infect learn a lot from the competition and if
necessary, children competitions ideas and make their own much like Coke and
Pepsi, orburger King and McDonalcrs, all do On a regular basis.
Pricing
When it come to making a purchase, the firstthing a customer typically observed
in the cost. It's up to sale and marketing promotions strategies to figure out how
much a customer is willing to pay for a product, factoring in how much itcost to
manufacture the product. There is also the location factor, where prices for the
same product might need to vary by region.
Supply and demand
Along with knowing the many factors of purchasing products and services, sales
and marketing promotion strategies keep track Of inventory. making sure that are
enough item available to meet by a demand. If another company is manufacturing
the product, they have to make sure order and place and that products arrive in
go(Ÿi condition. Where and how the store or display item may be another
consideration.
How to design a sales promotion strategv
For a sales promotion strategy to be successfully there need to be a plan in place.
When you design a sales promotion strategy, you need it to make sure that the
company is getting the bestreturn on investment and good marketing exposure in
exchange for the promotional part of the strategy. If a company is using a buy
one, get one free promotional strategy, then their needs to be sufficient return
for the item that Will be given for free to make sales promotion a success.
Researching sales step
Determine ifyou want the sales promotion to be a short-term or long-term
promotional. For a product just being introduced, you Will want to use a long-
term promotion to help establish the product in the sale representative minds. A
product that is at the end Of life would be short term promotion as you are trying
to get Old product Of shelves.
step 2
Create a space based promotion for your product that will entire sale
representatives to want to push your product will stop the space can be done
on a per unit basis where every unit sold geta bonus, or you can create a space
basedon volume where the bonus is not paid until the certain value of sales is
read.
Step 3
Develop a registration system that Will require sales representatives to sign up to
be part Of the sales promotion. Registration will not only track sales value for each
representatives, if it can alsobe used as a contact database for future sales
promotion involving sales representatives.
Step 4
Create marteting materials that outline the complete program to sales
representatives, gives registration information and Of a sales pitch information
that representative scan used when trying to sell out your product.
step 5
Stay in touch With registered sales representative With weekly sales pitch
information updates and updates on how its representative is performing in the
prormtions. This Will helps to talk the competitive fire among the sale
representative and drive revenue.
Promoting to retail customers
Step I
Focus your promotion on one product, or one Of products. It you make the
to broad then retail customers may get confused and not participate. Ifthe
promotion works for one product, then you can replace it for Other product as
well.
step 2
Determine which kind of retail sales promotion strategy Vou Want to use full stop
some of the popular retail promotions are buy one get one free as well as free
sample, by a product and get a free accessories ora Mail in store.
Step 3
Create a comprehensive set Of rule for the promotion and include those rules on
all Of the promotional material. Work With your company legal department to
ensure that the rules Of your promotion are complete and effective.
Step 4
Develop a website where customer can registerto receive promotional reward
and find out information about the product and company. Askcustomer to
give their email address for future promotions. Designatea toll free phone number
where customer can call and ask for rmre information on the promotion.
Step 5
Create a retail display that gives all the offer detail of the promotion to be placed
in all of your retail outlets.
The im of advertisin & sales romotion
in revenue
While the two terms are Often used interchangeably advertising and sales
promotion designate different parts Of a business marketing Strategy. Advertising
has to do With bundling brand reorganization and taking measure to build long-
term profitability. Where as sales pronu3tion are short-term strategies that
infuses immediate revenue into a business by directly affecting the price of goods
or services will stop while both can potentially affect revenue, sales promotions
have a direct connection to the amount of money for businesses bring in.
Increasing value
Advertising can help your business to increase its value and build its reputation.
This can happen in two ways are there for the purchase Of advertising space in
magazines, newspapers, social media or other Outlets, or throw editorial
coverage, editorial coverage is the aim of many small businesses will Stop it cost
you virtually nothing and can have long-lasting impact on building your farms
reputation is initially this is about generating public relations. Make contacts With
your local newspaper, community organizations and social clubs. Take part in
promoting non-profit events or sponsors a little legal team. All Of these are ways
to get your business name out in the public without spending money directly on
advertising.
Brand reputation
Apart from this more traditional for increase brand value your business should
also be concerned with its brand reputation. A solid brand reputation Will directly
affected revenue as customer Will feel safe and secure in purchasing goods and
services from your company. Reputation it is about understanding their influence
of customer perception on your business revenue prospects. The Idea hair is
tremendous customer expectations to respond quickly to problem or issue andto
always conduct your business in an ethical way. This concern with reputation
should extend through all forms of marketing and advertising and your approach
to customer service.
Sales promotions
Sales promotions are meant to directly drive revenue. There are many way to go
about sales promotion, all Of them to do With communicating and adding value
or incentive to your consumers. For example, you can Offer a free trial Of a
product or services, issue coulÿ'ns, Offer rebates, or hold contest for free All Of
this methods aim to get customer in your business to spend money.
Bring it together
As you night have guessed, marketing, advertising and sales promotion to do not
exit in isolation businesses read a good mix of all this method to encourage both
short and long-term revenue and growth, The goal is to keep your business is
profitable and to keep a good reputation in the community and among your
current and potential customers Will Stop by balancing value increasing activities
With the direct in advertising and sales promotion for businesses can
purpose.
Direct sales Vs. Promotion
Direct sale and sales promotion are two major component of the promotional of
marketing. The marketing mix outline four critical strategy marketing element —
product , place ,price and promotion. When marketing a product, sold through
specific distribution channels and atcertain price, various strategy such as
advertising, direct sales and promotion are cornrt-K»n.
Direct Sales Basics
Direct sales involves person-to-person selling in Which a company salesperson
communicates the Of product and services to prospective customer. This can
happen in business •to business, trade channel or consumer markets. Direct sales
is a more assertive marketing approach in which companies use salesperson to
personally present persuasive customer, listen to their feedback and
concern, and attempt to close the deal by responding effectively to those concern.
Pros and Cons
Direct selling is more personalized and engaging than Other type Of marketing.
Salespeople personal interact With customer face-to-face, whereas With
traditional advertising are delivered through media With the hope Of a
consumer response, to build effectiveness long-term relationship With kev
customer. Costof employing salespeople and the potential alienation of customer
drive away by high pressure selling tactics are drawback.
promotion Basics
Sales promotion is a form Of advertising that focus on short-term sales
investment.SaIes promotion and customers With price discount or Other price
oriented benefits. This separate promotions from band brand building advertising
that focus on the long term question sales promotion centre on the price side Of
the value equation Which main consumer receive value as a concept comparison
Of price and benefits. Sales promotions suggest a good value because of reduced
reduced price but constant benefits.
Tactics and Goals
Coupon, of price discount, rebates and recent of sales are among common sales
promotion technique.
Companies use sales promotion for a variety Of reasons. New companies use
them to drive instance traffic. Clearing out excess inventory is an Other common
intention. Additional e companies use sales prormtion to attract customers in
hopes Of also selling higher margin products. Generating immediate cashflow to
cover short term depth and expenses Obligation in another conunon and
important purpose Of sales promotions.
Sales promotion advantages
A sales promotion is a marketing technique that is designed to entice a customer
to take a specific action such as making a purchase or request more information.
sales promotion usually occurs for a limited period of time helps create a sense Of
urgency. Example Of sales promotion and include coupons free trial and discount
to a few. Face promotion Of para number Of advantage to Other owner Of a small
business.
Luring new customer With price
By offering a reduced price on a popular item you can deliver Customer away
from competitors. Which may ultimately help them into shoppers. For example,
ifyou own a small electronic store that's competitive with the retailer offer a
discount price on a popular cell phone for a linited on stock. If you serve the
customer well during the purchase process they may be willing to be come back.
Gaming community favor
Create a good for a business by standing a prormtion that Supports a worthy
cause. For example, if you your town need Of new fire engine or police car donate
a portion of customer purchase at your business to the cause. You will be your
community, which is a Win-Win for everything when male lead to more business
for
• Marketing
• Mergers and acquisitions
• Legal
• Strategic
• Proposal management or capture management
Business development is to be thought Of as a marketing tactic. The Objectives
include branding, expansion in markets, new user acquisition, and awareness.
However, the main function Of business development is to utilize partners in
selling to the right customers. Creating opportunities for value to be ongoing in
the long term is important. To be successful in business development the
partnership must be built on strong relationships.
The "pipeline" refers to the flow of potential clients which a company has started
developing. Business development staff assign to each potential client in the
pipeline a percent chance of success, with projected sales-volumes attached.
planners can use the weighted average of all the potential clients in the pipeline to
project staffing to manage the new activity when finalized. Enterprises usually
support pipelines With some kind Of customer relationship management tool or
database, either web-based solution or an in-house system. Sometimes business
development specialists manage and analyze the data to produce sales
management information. Such nunagement of information could include:
• Reasons for wins/losses
• progress of opportunities in relation to the sales process
• Top performing salespeople/sales channels
• Sales of sen.'ices/products
For larger and well-established companies, especially in technology-related
industries, the term "business development" often refers to setting up and
managing strategic relationships and alliances with other, third party companies.
In these instances, the companies may leverage each other's expertise,
technologies or other intellectual property to expand their capacities for
identifying, researching, analyzing and bringing to market new businesses and
new products. Business development focuses on the implementation Of the
strategic business plan through equity financing, acquisition/divestiture Of
technologies, products, and companies, plus the establishment Of strategic
partnerships where appropriate.
Facilitated development
Business Development is affected by external factors. "planning Systems" are
systems set in place in order to regulate businesses. In many cases, ruling agencies
deem the necessary for business survival. There is a section of Business that is
dedicated to facilitating ethical business development in developing countries. In
the early 2000s, Business Ethics was dedicated to helping the Businesses in need
that are in these countries, However, owing to the strong backlash from critics,
they have changed their focus into helping businesses that are going to help the
most people develop. These policies have improved the quality Of life Of the
people. However, this facilitation changes the norms and, in turn, harms some
groups. In order to enforce the new l»licies in an ethical manner Business Ethicists
have createda cost-benefit analysis, placing an emphasis on basic necessities.
These concerns have become so great that Business Ethicists have created a new
department called Development Ethics. Now, instead of simply helping developing
businesses, international business developers have begun ensuring that the
companies keep basic human rights in This especially applies to countries where
the laws are not so strict and allow for abuse to take place. These development
now have to follow the criteria that Penz created, consisting Of: security,
empowerment, rights,
equity, integrity, and cultural freedom. The idea Of providing people With human
rights in order to facilitate business development can be seen through the rapid
development Of China in the last few decades. The that were implemented in
the last couple decades coincide With these In the 1980s, government
policies facilitated the rise in literacy rate and education. The following decade,
healthcare coverage increased significantly. This development was not originally
seen as monetary capital, but instead, it was seen as human capital. With nwre
workers able to bring skill and maximum effort to their workplace, conwanies
were able to develop extremely rapidly,
Reputation building
With companies becoming more and conscious Of ethical practices, closely
watching their selves to avoid scrutiny, a company's reputation has become a
great concern. Ethical business practices are closely tiedwith reputation which
makes it essential to follow ethical guidelines if a company is looking to build their
reputation. In fact, Businesses that develop quickly and successfully have
tendencies to show honesty, impartiality, and service to all of their stakeholders.
In order for a company to be considered "ethical", itmust cater to the needs of the
customer, keeping their best interest in mind. This will influence customers to
make repeated purchases and lead to more profit. In order for a company to build
a strong reputation with their suppliers. it is crucial for them to focus on impartial
business interactions and developing long relationships. These relationships can
lead to mutually-beneficial business deals for both the company and its supplier.
With the employees, they must take their interests into consideration and
facilitate teamwork as opposed to rigorous competition. This ensures that the
company Will keep their most loyal and dedicated employees for as long as
possible. Funding for further development can rise when a company is able to
develop strong relationship with each stakeholder individually, and ethically. This
is based on the concept of reciprocation, which states how in order for social
change to take place between groups of people, trust must be built between them
through mutually beneficial actions. This can be supported through the results of a
questionnaire study that was conducted on technology industries in GTSM and
TSE. In addition, in order fora company to practice business ethics, and ensure
strong business development, it is essential to maintain a relationship with
the environment. With concerns about the recent decline Of the environment
increasing, stakeholders have become more involved in efforts to preserve
resources and a negative impact on the environment brings about risks Of
damaging stakeholder relationships.
CHARACTERSJ'cs OF BUSINESS DEVELOP MENT
Business development is distinctly different than sales. Top business
development professionals become a trusted advisor to clients. This is the key to
a long-term and strategic relationship that adds more value than sales alone.
Companies have a higher expectation Of business development. More than ever,
this Workforce isn'tjustyour Old run-of-the-mill tactical salesperson. Don't getme
Wrong, there is a place for both. But, to be a successful business developer, these
individuals must possess additional skills. Clients require these deeper
relationships too. Business have a lot of options. And, it's easierforthem to
go to your competitor than to do business with someone who doesn't quite cut it.
Great business development professional are responsible for the liveliht»d of the
business. For a business to remain competitive, they not only need to bring a
client to the table once, but are tasked With providing enough ongoing value that
clients stay for the long haul.
This is the nx•dern conundrum Of business development today. In 20 years
serving the market research and consulting communities, I have learned that to
be successful I must continually expand my skills. I have found that success in
business development can be traced to eight attributes and behaviors:
I. Customer Obsession
You understand your client's business and products and services. Taking thata
step further, you must know their internal strategic initiatives and plans. until
you understand this, and can tailor your solution to map to support them in
these, you Will never build a strategic, long-term relationship. NO longer are the
days Of having your product be one to many. If you do this, your offering Will be
one Of tactical products that they could take or leave.
2. Emotionally Intelligent
To build a long-term relationship with key client executives, you must possess a
high level of emotional intelligence. What this means is understand cues
outside of what is written and spoken that are big indicators of creating a
successful business relationship. Understand what motivates your client, about
people's egos and their underlying expectations as well as how these provide
big clues into to how your client Will buy. When you can piece this together
and apply this to the overall business landscape, you can build a relationship
that Will keep a client for life.
3. Digitally relevant
much of business today is done digitally. Your personal and company's online
business presence, social profiles and networks are crucial in business success.
Research is conducted, due diligence is collected; your company's reputation is
compared to your competition's. potential clients aren't just looking at the
company that you represent; they count on you being digitally sawy. They need
to have communication about your products and services easily deliveredto
them digitally and in real They can reach you when it's convenient for them
through this open channel.
4. Domain Expertise
A true business development professional builds deep knowledge of the
industry that they serve. This industry and solution expertise allows you to be
part of the solution, not just a purveyor of it. This unique and inherit
knowledge makes you valuable to the client.
5. Trust
Maintain honesty and integrity with clientno matter what the circumstances.
Make Sure they understand that thev know that they cancount on Vou to be
honest. You are your client's advocate, inside your company and out. Don't ever
give your client a reason to doubt anything that you Say or do.
6. Commitment
Believing in the company and solution, you represent. And, no matter what,
you always have the best interests Of your client at hand. You don't give up, and
you fight for them when needed. The overall commitment in the relationship
builds customers for life.
7. Optimism
You have a positive outlook about business and life in general. Nobody likes to
do business With who is negative and a bummer to be around.
8. perseverance
When the chips are down, you stick with the relationship. Everyone can push
forward in good times and When all is going perfectly as planned. But When it
doesn't go perfectly, you're ready to attack head on. Business isn•talways
easy, butyou're known for being there through thick and thin.
THE IMPORTANCE OF BUSINESS DEVELOPMENT
When it comes to organizational growth, business development acts as the thread
that ties together all of a company's functions or departments, helping a business
expand and improve its sales, revenues, product offerings, talent. customer
service and brand awareness.
There are a number of key areas in which someone tasked with business
development can help effect change and promote growth across departments.
Here are four reasons Why business development is important.
It builds important relationships.
Whether cultivating new talent, with prospective partners or courting
l»tential customers, relationship-building is an integral piece of the business
development process. A business developer can hone in on the relationships that
demand the most attention. Connecting with clients, colleagues and other
memtMs of one's network can be fundamental to identifying new business
opportunities, generating leads and making critical hires.And, strengthening
existing relationships will help deliver repeat customers, or provide an opportunity
to hone and enhance talent from Within.
It's a key Strategy for boosting revenue and lowering costs. Growth is the end
game Of business development, and one of the most common metrics for
measuring that growth is the bottom line. Key to the business development
process is devising strategies to help increase the amount of money that's coming
into an organization, while making sure less money is going out. Focusing on
business development can help an organization identify which markets and
products have the most profit potential, and which deals to chase first. Business
development also entails making decisions that help keep costs down as well as
identify areas of growth and the funding needed to facilitate such expansion.
It can help improve the company's overal image. Marketing is vital to a business'
growth, and a business developer can help an organization build a better brand.
A business developer can work closely with the marketing team to develop
campaigns that solidify the company's target audience and reach new customers
and markets. A significant aspect of business development understands the inner
workings of a company's products and services, as well as its customers. Business
development leaders can use these insights to help inform new marketing
campaigns that guide potential customers to products and services that could
benefit
Since the business utilizes the various resources Of the society, the society expects
to get quality goods and services from the business he Objective Of business
should be to produce better quality goods and supply them at the right time and
at a right price It is not desirable on the part of the businessman to supply
adulterated or inferior goods which cause injuries to the customers. They should
charge the price according to the quality of e goods and services provided to the
society. Again, the customers also expect timely supply of all their So it is
important for ever/ business to supply those goods and services ona regular basis.
(ii) Adoption Of Fair Trade Practices:
In every society, activities such as hoarding, black- marketing and over-charging
are considered undesirable. Besides, misleading advertisements Often give a false
impression about the quality Of products. Such deceive the customers and
the businessmen use them for the sake Of making large profits. This is an unfair
trade practice. The business unit must not create artificial scarcity of essential
goods or raise prices for the sake of earning more profits. All these activities earna
bad name and sometimes make the liable for penalty and even under
the law. Therefore, the objective of business should be to adopt fair trade
practices for the welfare of the consumers as well as the society.
Contribution to the General
Welfare Of the Societv:
Business units should work for the general welfare and upliftment Of the society.
This is possible through running Of schools and colleges better education opening
Of vocational training centers to train the people to earn their livelihood,
establishing hospitals for medical facilities and providing recreational facilities
forthe general public like parks, sports complexes etc.
C. Human Objectives:
Human objectives refer to the Objectives aimed at the well-being as well as
fulfillment Of Of employees as alsoof people Who are disabled,
handicapped and deprived Of proper education and training. The human
Objectives Of business may thus include economic well-being Of the employees,
social and psychological satisfaction Of employees and development Of human
resources.
(i) Economic Well-being of the Emplovees:
In business employees must be provided with tan remuneration and incentive for
performance benefits of provident fund, pension and other amenities like medical
facilities, housing facilities etc. By this they feel more satisfied at work and
contribute rmre for the business.
(ii) Social and PsycholORicaI Satisfaction Of Emplovees :
It is the duty Of business units to provide scxial and psychological satisfactionto
their employees. This is possible by making the job interesting and challenging,
putting the right 'Mson in the right job and reducing themonotony of work
Opportunities for promotion and advancement in career should alsobe provided
to the employees. Further, grievances of employees should be given prompt
attention and their suggestions should considered seriously when decisions are
made. If employees are happy and satisfiedthey can put then best efforts in work.
(iii)
Employees as human beings always want to grow. Their growth requires proper
training as well as development. Business can prosper if the people employed can
improve their skills and develop their abilities and competencies in course of time.
Thus, it is important that business should arrange training and development
programs for its employees.
peop'e:
Business units being inseparable parts Of society should help backward classes and
also people those are physically and mentally challenged. This can be done in
many ways. For instance, vocational training programs may arranged to improve
the earning capacity Of backward people in the community. While recruiting its
staff, business should give preference to physically and mentally challenged
persons. Business units can also help and encourage meritorious students by
awarding scholarships for higher studies.
D. National Objectives:
Being an important part Of the country, every business must have the Objective Of
fulfilling national goals and aspirations. The goal Of the country may be to provide
employment opportunity to its citizen, earn revenue for its exchequer, become
self-sufficient in production Of goods and services, promote social justice, etc.
Business activities should conducted keeping these goals Of the country in mind,
Which may be called national objectives of business. The following are the
national objectives of business.
Creation of
Emplovment:
One of the national objectives of business is to create opportunities for
gainful employment of This can be achieved by establishing new business
units, expanding markets, widening distribution channels, etc.
(ii) Promotion Of Social Justice:
As a responsible citizen, a businessman is expected to provide equal opportunities
to all persons with whom he/she deals. He/ She is alsoexpected to provide equal
opportunities to all the employees to work and progress. Towards this objectives
special attention must be paid to weaker and backward sections of the society.
production According to National priority:
Business units should produce and supply in accordance With the priorities laid
down in the plans and Of the government. Oneof the national objectives of
business in our country should to increase the production and supply of essential
goods at reasonable prices.
Contribution to the
Revenue of the Countrv.
The business owners Should pay their taxes and dues honestly and This Will
increase the revenue Of the government, which can be used for the of the
nation.
(v) Self-sufficiencv and Export Promotion;
To help the country to become self-reliant, business units have the added
responsibility of restricting import Of goods. Besides, every business units should
aim at increasing exports and adding to the foreign exchange reserves of the
country.
E. Global Objectives:
Previously India had very restricted business relationship With Other nations.
There was a very rigid policy for imp-Olt and export Of and services. But, now-a-
days due to liberal economic and export-import policy, restrictions on foreign
investments have been largely abolished and duties on imported gocxis have been
substantially reduced, This change has brought about increase in competition in
the market. Today due Of globalization the entire world has become a big market.
produced inone country are readily available in Other countries. so, to face the
competition inthe global market every business has certain Objectives in mind,
which may be called the global objectives. Let us learn about them.
Raise General
Standard of Living:
Growth of business activities across national borders makes quality goods
available at reasonable prices all over the world. The people Of one country get to
use similar types Of goods that people in Other countries are using, This improves
the standard Of living Of people.
(ii) Reduce Disparities among Nations:
Business should help to reduce disparities among the rich and nations of the world
by expanding its operation. Byway of capital investment in developing as well as
underdeveloped countries it can foster their industrial and economic growth.
Make Available Globally Competitive Goods and Services:
Business should produce goods and services Which are globally competitive and
have huge demand in foreign markets. This will improve the image of the
exporting country and also earn rmre foreign exchange for the country.
WHAT BUSINESS DEVELOPMENT PLAN?
A business development plan is just like the business plan you created when you
started your business but with a focus on growth and how to achieve it. It's a long-
term plan that outlines strategies for steady and business growth over the
coming years.
OPPORTUNITIES FOR GROWTH
Study your target market, your competitors, and your previous progress. From
there, identify opportunities for growth-whether it's in creating new products,
adding more services, breaking into new markets, a combination Of these, or
other opportunities. Consider your options and work out What's best for your
business.
FUNDING PLAN
Determine that how you will fund your business growth. How much capital do you
already have? How much do you need more? HOW Will you get it?
Financial goals
DO profit, revenue, and cost projections, then use them as basis forsetting your
short-term and long-term financial goals.
Sales and marketing activities
Figure out what sales and marketing efforts will effectively promote growth and
how these efforts will change as you get bigger and better. Make sure your sales
and marketing plan is study enough to support your growth business.
Team needs
Evaluate your existing team and think about how you can improve their
capabilities to your growth objectives. Consider hiring new employees and what
skills they need to have.
HOW TO CREATE YOUR STRATEGIC BUSINESS DEVELOPMENT PLAN
A business development plan that outlines, how you implement your business
strategy. It can be a plan for an individual, a practice or the firm as a whole.
Its scopes both the marketing and sales functions, as they are so inter-wined in
professional services firms.
1. Define your target audience:
Who are you trying to attract as new clients? Focus on your best-fit clients, not all
possible prospects. It is most effective to focus on narrow that you can't achieve
your business goals.
2. Research their issues, buying behavior and your competitors:
The nwre you know about your target audience the better equipped you will be
to attract their attention and communicate how you can help them. What are
their key business issues? Is your expertise relevant to those issues? Where do
they look for advice and inspiration? What is the competitive environment? How
do you stack up?
3. Identify your competitive advantage:
What makes you different? Why is that better for your target client? Are you the
most cost-effective alternative, or the industry's leading expert? This "positioning"
as itis often called, needs to be true provable and relevant to the prospect at the
time they are choosing Which firm to work With, Be sure to document this as
you Will use itover and over again as you develop your messages and marketing
t'*lls.
4. Choose your overall business development strategy:
Pick the broad strategy or strategies to reach to reach, engage and convert your
prospects. you can start With the list of top strategies provided above. Which
strategy fits with the needs and preferences of your target audiences? Which
ones best convey your competitive advantage? For example, if you are competing
because you have superior industry expertise, a thought leadership/content
marketing strategy Will likely serve you well.
5. Choose your business development tactics:
A great place to start is the list of the most effective tactics we provided
above. Make sure that each technique you select fits your target audience
and strategy. it's not about your personal preferences or familiarity
with a tactic. It's about works with the audience.
Also, you will need to balance your choices in two important ways: First, you will
need tactics that address each stage Of the business development pipelines.
Some techniques work great for term nurturing. You need to cover the full
funnel.
Second, you need a good balance between digital and traditional techniques.
6. Specify how you will monitor implementation and impact:
Often these important considerations often spell the difference between
success and failure. Unimplemented strategies don't work. Keep track of what
you do. and when. This will both motivate action and provide a greatstarting
place as you troubleshoot your strategy. Also monitor and record the impacts you
see. The most Obvious affect Will be how much new business you closed. But you
should also monitor new leads or new contracts, at the bare minimum. finally,
don't neglectimportant process Outcomes suchas referrals, new added to your
list, downloads Of content that expose prospects and referral sources to your
expertise.
If you follow these steps you will end up With a business development
strategy and a concrete plan to implement and optimize it.
TOP BUSINESS DEVELOPMENT STRATEGIES
CHAPTER 4
Data analysis
Data analvsis
1. Does Nivesh Gloabal has enough resources to sell their product?
(a) (c)
Strongly Disagree
agree
(b)Agree (d) strongly disagree
resources to sell
strongly
e
The survey, that 30% Of the people Who were surveyed strongly agree to the
option that NIVESH
GLOBAL possess relevant recourse to sell out their product that is
construction of housing societies and complexes to the relevant customers.
Whereas 34% and 26% respectively, came to a conclusion Of agree and
disagree the fact and fixtures. Where strongly disagreed With the point and
thought that the company has to improvise in the certain area so that the
selling of the product ma y increase as per the yearly targets.
2.
What according to is the produces best selling point?
easy
availability
TARGET AUDIENCE
high income
•
group
Middle group
4.
In the questionnaire the main question was the target audience
of NIVESH GLOBAL Being a real estate firm it is very important
for the company to set their preferences in regard to target
audience. The respondents agreed to the point that the
company should focus more on the middle income group the
segment of the housing societies thatthe company deals in cam
is easily sold to middle income group. Nearly of the respondents
agreed to that point. 28% respondents also agreedto the lower
income group canalsobe targeted as know they have power Of
housing loan schemes from various bank. 14% favored the high
income group people to be the target audience keeping in 'Tind
the business Of the company Of building complexes.
Where N IVESH GLOBAL does their products?
Place of sellings
though .entS
• online
• through
business
Market plan
• Building a brand
• no use
Marketing has a core aim Of increasing the sale Of the
company. According to a large number Of residents (38%)
marketing Will help the company to increase sale Which
Will result in increasing the profit of the company which
can be further used for expansion of the business. More
over NIVESH GLOBAL being a new brand in the market has
to also understand the important of building a potential
and sustainable brand name in the market. Marketing will
contribute in the cause according to 31% of the
respondents. Marketing and proper advertisement will also
make the customer aware of the upcoming projects and
will provide them with the knowledge.
7. What is the best medium for the advertisement to
yourof view?
(a) Local newspapers (c) Radio
(b) Hoarding (d)
Campaigns
(e) Internet
Medium of advertisement
•
newspapers
• hoardings
• Radio
Cam pa
internet
• Direct mail
Marketing Budget
interesting
informative
FINDINGS
AND
RECOMMENDATION
FINDING
The survey showed that of
the people who were
surveyed strongly agree to
the option that Nivesh
Global possess relevant
resources to sell Out their
products that is
construction Of housing
stxieties and complexes to
the relevant customers
Relatively new company in
the market and having
high competition, the
respondents agreed to
certain level that the easy
availabilityandquality of
the construction is the
main and leading beat
selling point. Being real
estate firm it is very
important for the
company to settheir
preferences in regard to
target audience.
The main focus is on sales
promotion Of the
products, later comes the
use Of internet to
advertise and the
product so as to grow
public relations With more
and customers Which in
turn Will be great help
increasing the turnover of
the company.
Marketing and proper
advertisement Will also
make the aware Of
the upcoming projects
and will provide them
with knowledge.
RECOMMENDATIONS
CODESAINT TECHNOLGIES
is entering the market and
therefore has to
necessarily preparing the
entire costing With an
intention to provide the
best goodwill.
have seen the attitude and style Of the working Of this
comparM5 people is very go CKi and target oriented. They
are full Of zeal to work for the organization Which is a good
sign for the development Of the company.
Even in this recession
period When most Of the
companies are struggling
to survive this company is
one of those strong
companies which is not
only stable but making
huge profits.
CONCLUSION
CONCLUSION
The investment objective of the portfolio is to generate long
term capital appreciation from portfolio of equity linked
instruments. The investment portfolio for equity and equity
linked is primarily drawn from the banks in the BSE 30-
INDEX. As observed the portfolio is undiversified as the NIVESH
GLOBAL included are from a single sector viz.„ banking. Thus the
risk cannot be diversified to a large extent. Moreover it is also
observed that returns from the portfolio are on the tracks.
Initially for some period the portfolio did not give as good
returns as the Index i.e. BSE 30 but after sometime the returns
generated by the fund out-performed the Index Returns. After
that a Very heavy fall in the return
Of index as well as portfolio was seen.
BlBLIOGRAPHY
BIBLIOGRAPHY
WEBSITES:-
sainttechnologies .cøm
www_eoogge.com
Www.wikipeida.com
www.zaubacorp.com
www.iustdiaI*c0m
www.propertvwaIaxom
www.elassdoor.co.in
www.instafinancial.com
https://in.linkedln.com
www.Nanubhaiproperty.com
www_gl*.com
ndi a mart.c om
NEWSPAPERS AND MAGAZINES:
Navbharat times
Hindustan times
QUESTIONNAIRE
QUESTIONNAIRE
1. do the NIVESH GLOBAL has enough resources to sell their
products?
a. Strongly agree
b. Disagree
c. Agree
d. Strongly disagree
2. What according to you is the product's best selling point?
a. Cheap
b. Easy availability
c. Quality
d. Others
3. What is the target audience for NIVESH GLOBAL?
a. High income group
b. Lower income group
c. Middle group
d. All
S. Where does 'NIVESH GLOBAL' sells their products?
a. In a business premise
b. Online
c. Through agents
d. Through business sources
6. What does the plan of NIVESH GLOBAL covers
a. Internet
b. Sales promotion
c. Advertising
d. Direct marketing
e. public relations
7. How can marketing help increase in sale for NIVESH
GLOBAL?
a. Increase in profit
b. Building a brand name
c. Increasing customer knowledge
d. No use
8. What is the best medium for the advertisement according
to your point of view?
a. newspapers
b. Radio
Hoardings
Campaigns
e. Internet
9. What according to you can be other modes Of marketing
that can be used by NIVESH GLOBAL?
a. Direct mail
b. Social media marketing
c. Brand marketing
d. Mobile web marketing