Ergo Report Outlines

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CHAPTER 8 REPORT OUTLINE

I. Space Allocation
II. Summary
In the hotel industry, space allocation is a critical aspect of design and management.
This involves strategically assigning areas for various purposes, such as guest rooms,
lobby, dining, and recreational spaces. Efficient space allocation contributes to a
seamless guest experience, ensuring comfort, functionality, and aesthetic appeal.
From optimizing room layouts to designing inviting common areas, hotels focus on
creating a harmonious balance that enhances both guest satisfaction and
operational efficiency.

III. Introduction
In every company, there’s always an image that they’re trying to protect. From the
indoors to the outdoor, they make it more presentable to have a good ambiance to
the customers. By the layout of the room also need to focus by utilizing the space in
every corner to have a good impression to the customers. In space allocation, they
prioritize the space that can make the costumers have a good accommodation and
good impression. There’s a lot of practice and planning to have a perfect room that
can please the customers.

IV. Body
From the front house, the space that can make the first impression to the costumers
which is the lobby. This case the ambiance of hotel start from the lobby so this part
need to have a planning based on what the customers prefer. The lodging facilities
or the room where the client will be stay need to have also a good space that can
give a comfortable place to the client. This room that have a limited space so the
company make a design that fit to the room space. Catering and conference room is
a place that can give a meeting area of the client if there an event or meeting so this
room need a good accommodation. There’s a saying that if you want to be close to
the person, you need to full his/her stomach, so this room can give a good
impression because this is about food. A food that everyone one need. And that
where the food and beverage play the role.

V. Conclusion and Recommendations


In space allocation, the space of every room need to have a planning since the hotel
mission is to give a comfortable for the costumers. From the entrance to the every
corner of the hotel will give an experience to the customers that will be engraved to
them.

Prepared By: Zoe D. Montero BSHM 2D


CHAPTER 9 REPORT OUTLINE

I. Energy and Electricity

II. Summary
Efficient energy and electricity management are pivotal considerations for hotels.
From sustainable practices to cost-effectiveness, hotels strive to optimize their
energy consumption. Implementing energy-efficient technologies, such as LED
lighting and smart HVAC systems, not only reduces environmental impact but also
lowers operational expenses. Additionally, some hotels incorporate renewable
energy sources to further enhance sustainability. Effective management of energy
resources ensures a comfortable guest experience while aligning with broader
environmental and economic goals.

III. Introduction
Electricity and energy in hotel can cost a lot since they running a whole hotel. Some
hotel use their own electricity supplier to have a lessen electric consume. They also
make their own energy like in some hotel in other countries, where they use a pole
in a top of hotel to get the energy coming form the lighting and use it for there own.
Electricity and energy are paramount in the hospitality industry, particularly within
the intricate ecosystem of hotels. As hubs of constant activity, hotels rely heavily on
a seamless and reliable energy supply to meet the diverse needs of guests and
maintain efficient operations. This essay delves into the vital importance of
electricity and energy management in hotels, exploring how these elements not only
ensure guest comfort but also play a pivotal role in sustainability practices and the
overall success of the hospitality business.

IV. Body
In a hotel they have standard in every facilities in using a electricity. The distribution
of electricity is planned and well maintain to have lessen the consumes of the
company. They have maintenance in system and equipment to avoid the failure and
problem in the power system of the company. The planning in electrical in company
need to focus to have a safe and efficient distribution of electricity, preventing
overloads and downtime. It enables strategic energy management, supports modern
technologies, and enhances the overall guest experience by ensuring safety,
efficiency, and the integration of cutting-edge amenities. The training in operating
and safety procedures need to learn to the employee if something happens so they
know what to do. Electronic equipment in hotels encompasses a diverse array of
devices crucial for guest comfort and operational efficiency. These include in-room
essentials such as televisions, climate control systems, and electronic locks. Common
areas may feature electronic signage, sound systems, and security cameras.
Moreover, hotels often utilize electronic reservation systems, point-of-sale
terminals, and networking infrastructure for streamlined operations. The integration
of modern electronic equipment not only enhances the guest experience but also
plays a pivotal role in optimizing hotel management and service delivery.

V. Conclusion
In summary, effective management of electricity and energy in hotels is paramount
for ensuring not only the comfort and satisfaction of guests but also the
sustainability and efficiency of operations. A well-designed electrical plan facilitates
safe distribution, prevents overloads, and supports the integration of modern
technologies. Moreover, optimizing energy usage contributes to environmental
responsibility and cost-effectiveness. As hotels strive to meet evolving guest
expectations and embrace sustainable practices, strategic planning and efficient
utilization of electric and energy resources emerge as critical factors in the success of
the hospitality industry.

Prepared By: Zoe D. Montero

CHAPTER 10 REPORT OUTLINE


I. Water and wastewater systems
II. Summary
A crucial part of sourcing, distributing, and disposing of water responsibly is the water and
wastewater infrastructure in hotels. Hotel rooms, kitchens, and recreation spaces all need a
well-thought-out system to guarantee a consistent supply of clean water for a range of uses.
Sustainable environmental practices also benefit from the efficient management of
wastewater through treatment procedures. In addition to satisfying the demands of both
employees and visitors, a well-designed water and wastewater system also supports
international initiatives for water conservation and responsible resource management in the
hospitality sector.
III. Introduction
In the intricate tapestry of hotel operations, the management of water and wastewater
stands as a critical pillar, influencing both guest experience and environmental
sustainability. The design and implementation of an effective water and wastewater system
are fundamental not only for ensuring a seamless supply of clean water for diverse hotel
functions but also for responsibly treating and disposing of wastewater. This essay explores
the significance of these systems in the hospitality industry, delving into their multifaceted
role in promoting operational efficiency, guest satisfaction, and environmental stewardship.
IV. Body
Water is one of needed in hotel industry. Water have a lot of uses in hotel like in laundry
department. Some of hotel make there own water sources to avoid a large amount of
money in paying a bills in local water sources. They make a source or water system in rivers
and make it to there water sources. They have a system to cleanse and purity the water to
be used in the industry. The water quality is one of needed so it can be use in laundry and
can be drink and many more. The foundation of a well-functioning hotel relies on a
consistent and reliable water supply. From guest rooms to dining facilities and recreational
areas, hotels require water for various purposes. Ensuring the availability of clean and safe
water is not only essential for guest satisfaction but also for maintaining hygienic standards
across the establishment.
V. Conclusion and Recommendations
In essence, the intricacies of a water and wastewater system in hotels go far beyond the
surface, intertwining with guest satisfaction, operational efficiency, and the broader
commitment to environmental responsibility. As hotels navigate the complex landscape of
hospitality, a judicious approach to water management emerges as a cornerstone for
success and sustainability.
Zoe D. Montero BSHM 2D
CHAPTER 11 REPORT OUTLINE
I. Heating, Ventilation, and Air Conditioning
II. Summary
The introduction section provides an overview of Heating, Ventilation, and Air Conditioning
(HVAC) systems. It explains how HVAC systems are used to control the temperature,
humidity, and air quality in buildings. The section highlights the importance of a well-
designed HVAC system in providing a comfortable indoor environment for occupants. It also
briefly mentions the components of an HVAC system and introduces the key concepts that
will be discussed in detail in subsequent sections, such as the importance of maintenance,
troubleshooting, and energy efficiency.
III. Introduction:
Heating, Ventilation, and Air Conditioning (HVAC) systems represent the cornerstone of
indoor environmental comfort, influencing the spaces where we live, work, and engage in
various activities. From maintaining cozy homes to ensuring productive work environments
and safeguarding the health of occupants, HVAC systems play a pivotal role in shaping our
daily experiences. This exploration delves into the multifaceted world of HVAC, examining
its broad applications across residential, commercial, and industrial domains. As
technological advancements and sustainability become integral considerations,
understanding the significance of HVAC systems provides insight into the intricate balance
between comfort, efficiency, and environmental responsibility in the spaces we inhabit.
IV. Body
In hotel industry, whole company have a different kind of system to improve the
environment. A lot of customers want a good environment that make them enjoy the
accommodation. The heating in hotels is a critical component of guest comfort, ensuring a
warm and inviting atmosphere throughout the property. From individual guest rooms to
common areas such as lobbies and dining spaces, effective heating systems play a key role in
providing a pleasant stay for visitors. This mostly use in low temperature country. They use a
heating system to have the room more comfortable to the customers. Ventilation also we
can see in hotel since this is required. It can be natural or mechanical ventilation. Natural
ventilation is like a windows, doors and other. And the mechanical ventilation use to avoid a
stagnant air in a room. Proper ventilation not only enhances indoor air quality but also plays
a vital role in preventing the buildup of humidity and minimizing the risk of airborne
contaminants. Air conditioning in hotels is a fundamental element that contributes to guest
comfort and satisfaction. This technology is integral in maintaining desirable indoor
temperatures, especially in diverse climates. In guest rooms, conference facilities, and
common areas like lobbies and restaurants, effective air conditioning ensures a cool and
refreshing atmosphere.

V. Conclusion and Recommendations


Heating, Ventilation, and Air Conditioning (HVAC) systems are indispensable in maintaining
comfortable and healthy indoor environments across various spaces. These systems
regulate temperature, provide ventilation, and enhance air quality, contributing to occupant
well-being. In residential settings, HVAC ensures year-round comfort, while in commercial
and industrial spaces, it plays a crucial role in productivity and safety. The evolution of HVAC
technologies emphasizes energy efficiency, with a growing focus on sustainable practices to
minimize environmental impact. As the demand for optimal indoor conditions continues to
rise, the broad application of HVAC systems remains essential, impacting our daily lives,
workspaces, and overall quality of living.

ZOE D. MONTERO BSHM2D


CHAPTER 12 REPORT OUTLINE
I. Environment and Sustainability
II. Summary
In the hospitality business, environmental concerns and sustainability in hotels are
becoming more and more important. Hotels are changing their operations to reduce their
ecological impact as environmental concerns get more attention on a worldwide scale. This
entails utilizing energy-efficient technologies, including waste reduction techniques, and
using sustainable building materials. Including eco-friendly programs and green
certifications not only supports environmental responsibility but also appeals to a group of
environmentally conscious travelers. Hotels are realizing that adopting sustainable practices
is critical to improving their brand image, cutting expenses associated with operations, and
advancing the larger objective of global environmental stewardship. Examples of these
initiatives range from water saving measures to community participation initiatives.
Adopting sustainability is a strategic decision that helps the environment and the long-term
prosperity of the hotel sector, not merely a passing fad.
III. Introduction
The relationship between sustainability and the environment has become increasingly
important in the dynamic world of hospitality. Hotels are currently adjusting to a paradigm
shift towards eco-conscious practises, having previously only ever prioritised the visitor
experience. This investigation explores the dynamic space where environmental
responsibility and hospitality collide, looking at how hotels are rethinking their approaches
to reduce their ecological footprint. The dedication to sustainability, which spans from
cutting-edge energy-saving technologies to community-driven programs, not only matches
with global environmental concerns but also positions hotels as pioneers in ethical business
practices. In a world where a harmonious environment is demanded, hotels seeking long-
term success now have to strategically incorporate environmentally conscious practices as
more and more guests look for lodgings that align with their values.
IV. Body
In the modern hospitality arena, the convergence of environmental consciousness and
sustainable practices has become a transformative force for hotels. This essay explores the
multifaceted motivations behind hotels' commitment to environmental care, examining the
intersection of altruism, economic interest, regulatory compliance, and the dynamic nature
of the hospitality business. Motivation for Environmental Care is the primary impetus for
hotels to embrace environmentally conscious practices stems from a global awakening to
the pressing need for ecological stewardship. Acknowledging their role in environmental
impact, hotels are motivated to reduce carbon footprints, preserve natural resources, and
align with the values of an increasingly eco-conscious clientele. Economic Interest in hotel
while altruism sets the foundation, economic interests further propel the integration of
sustainable practices in hotels. Energy-efficient systems, waste reduction measures, and
water conservation not only contribute to a healthier planet but also enhance operational
efficiency, thereby reducing costs. In a competitive market, the economic benefits of
sustainability position hotels for improved financial performance and long-term resilience.
Regulatory Concern is also part of hotel industry. The regulatory landscape is evolving, with
environmental standards becoming more stringent. Hotels, recognizing the importance of
compliance, are proactively adopting sustainable practices to meet or surpass these
standards. Beyond avoiding legal complications, this commitment positions hotels as
responsible corporate citizens, earning the trust of environmentally conscious consumers.
Business Dynamics is also part ot it. The dynamic nature of the hospitality industry,
influenced by evolving consumer preferences, compels hotels to adapt their business
models strategically. Sustainability is no longer a passive response to market trends; it's a
proactive measure to stay relevant and attract a growing eco-conscious customer base.
Hotels embracing green initiatives are not only meeting present demands but positioning
themselves as leaders in the future of responsible hospitality.
V. Conclusion and Recommendations
In conclusion, the motivations driving hotels to care for the environment are multi-faceted,
intertwining altruism, economic interest, regulatory compliance, and the adaptability
required in a dynamic business landscape. Embracing sustainability is not just a choice for
hotels; it's a strategic imperative that aligns with consumer values, enhances financial
performance, ensures regulatory compliance, and secures a place in the evolving narrative
of responsible and resilient hospitality.
CHAPTER 13 REPORT OUTLINE
I. Safety, Security, and Resiliency
II. Summary
Safety, security, and resiliency are critical pillars in the hotel industry, ensuring the well-
being of guests and the continuity of operations. From stringent safety protocols to
cybersecurity measures, hotels prioritize creating environments that safeguard against
threats and adapt to unforeseen challenges. This commitment not only enhances guest
confidence but also fortifies the hotel's ability to navigate an ever-evolving landscape. As
guests seek assurance in their stays, hotels, by emphasizing safety, security, and resiliency,
establish themselves as reliable havens committed to providing not just comfort, but a
secure and resilient experience in the face of diverse circumstances.
III. Introduction
In the intricate world of hospitality, the triumvirate of safety, security, and resiliency stands
as an indispensable foundation shaping the very essence of the guest experience. Beyond
providing mere accommodation, hotels are entrusted with the profound responsibility of
ensuring the well-being of their occupants and fortifying their operations against an array of
potential challenges. This exploration delves into the pivotal role played by safety, security,
and resiliency in the hotel industry, uncovering the multifaceted strategies and measures
that establishments employ to create environments that not only prioritize the safety of
guests but also demonstrate adaptability in the face of unforeseen circumstances. As hotels
strive to be more than just temporary lodgings, this essay unfolds the layers of commitment
woven into the fabric of safety, security, and resiliency, defining the industry's dedication to
excellence and the assurance of a secure haven for every guest.
IV. Body
Meticulous building design and ongoing maintenance, foundational to hotel safety, ensure
structures adhere to codes and withstand challenges. State-of-the-art safety and security
systems, encompassing surveillance cameras, access control, and alarm systems, serve as
vigilant guardians, fostering a secure environment for guests with advanced technologies
bolstering threat detection and response. Prioritizing inclusivity, hotels ensure ADA
compliance in their facilities, promoting a safe and welcoming environment for guests with
diverse abilities. Guest bathrooms, designed with safety in mind, feature non-slip surfaces,
grab bars, and easily accessible amenities, prioritizing safety, particularly for those with
mobility challenges. Fire safety measures, including smoke detectors, fire alarms, and clearly
marked evacuation routes, are meticulously implemented, emphasizing the hotel's
dedication to guest well-being. Proactive fire prevention strategies involve minimizing
hazards through proper storage of flammable materials, adherence to electrical safety
standards, and routine inspections. In the event of a fire, hotels are equipped with advanced
fire suppression systems, such as sprinklers, swiftly containing and extinguishing flames to
mitigate damage and prioritize safety. Clear and well-marked evacuation procedures,
coupled with staff training and communication systems, ensure a swift and orderly response
in the rare event of a fire, prioritizing the safe evacuation of all occupants. Beyond physical
safety, hotels implement comprehensive security measures, encompassing personnel
training, background checks, and collaborative efforts with local law enforcement,
establishing a secure environment for guests to enjoy without apprehension.
V. Conclusion
In conclusion, the holistic approach to safety, security, and resiliency within hotels
underscores a profound commitment to ensuring the well-being of guests and the
continuity of operations. Meticulous building design, advanced safety systems, ADA
compliance, and comprehensive security measures collectively contribute to creating a
secure and welcoming environment. Fire safety measures, prevention strategies, and
evacuation procedures further demonstrate the dedication to guest safety in any
circumstance. Recommendations for continuous improvement involve regular reviews and
updates to safety protocols, staying abreast of technological advancements for security
systems, and ongoing staff training to enhance preparedness. Additionally, hotels should
actively engage with sustainability practices, incorporating eco-friendly measures in their
operations to align with global environmental goals. By embracing these recommendations,
hotels can not only fortify their commitment to safety and security but also adapt to
emerging challenges, ensuring that they remain resilient and responsive to the evolving
needs of guests and the dynamic landscape of the hospitality industry.
1. What is the importance of space allocation in the hospitality and tourism industry?
Space allocation help the establishment to have a good looking and ambiance to the
customers. In the hospitality and tourism sector, effective space management is essential
for increasing a hotel’s overall appeal and competitiveness, streamlining operations, and
maximizing guest experiences.
2. Define the different works areas in a specific tourism industry.
The different works areas is Front Office that is responsibilities include guest reception,
check-in/check-out, reservations, and information services. Housekeeping is the in charge
of maintaining cleanliness, order, and aesthetics of guest rooms and common areas. Food
and Beverage is encompasses restaurants, bars, and catering services, managing everything
from food preparation to service. Event Management is the coordinates and executes
events, conferences, and functions hosted at the tourism establishment. Entertainment and
Recreation that offers leisure activities, entertainment options, and recreational facilities for
guests
3. How does the space allocation affect the workflow in specific area in hospitality and
tourism facilities?
The space allocation gives a space for the employee to do the task that they have without
the hassle of tight space. Also a well-allocated spaces optimize the layout for easy access to
tools, resources, and service points, streamlining workflows and reducing unnecessary
movements.
Republic of the Philippines

Sorsogon State University


Sorsogon City

REPORT OUTLINES

Submitted to:
Mia Mae D. Fungo
Submitted by:
Zoe D. Montero

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