Strategies for Effective

INTERPERSONAL
COMMUNICATION
(Conversation, Dialogue, Interview)

PREPARED BY: Ms. Lumba

 LEARNING OBJECTIVES
01 02 03
Use appropriate Apply the strategies to Employ strategies for an
responses to complete create an effective effective interview.
a conversation or conversation or dialogue.
dialogue.
 IT IS IMPORTANT TO
COMMUNICATE EFFECTIVELY TO
ENSURE YOU ACHIEVE YOUR
GOALS.

EFFECTIVE COMMUNICATION COULD HELP

TO FOSTER A GOOD RELATIONSHIP
BETWEEN YOU AND SOMEONE YOU ARE
TALKING WITH WHICH IN TURN IMPROVE
MORALE AND EFFICIENCY.
CONVERSATION AND DIALOGUE STRATEGIES

are techniques that help

the speaker and the listener
keep communication going
to its natural and desired
conclusion.
 WHAT IS
COMMUNICATION?
COMMUNICATION
is the art of exchanging messages between two or more people.
It is essential in our everyday activities, and is required in order
to function in any aspect of life.
Our greatest delight in our daily undertakings
depends on our close relationship with our fellowmen,
likewise, our successful existence depends on our
interpersonal communication.
INTERPERSONAL COMMUNICATION
is the process by which people exchange
information through verbal and non-verbal
messages.
VERBAL
Spoken language, voice tone,
voice speed, and voice volume
NON-VERBAL
Facial expression, touch, body
movement, eye contact, and
gesture
INTERPERSONAL SKILLS
1. Listen and understand
2. Solve problems
3. Make decisions
4. Manage personal stress
 3 TYPES OF
COMMUNICATION
VERBAL COMMUNICATION
NON-VERBAL COMMUNICATION
WRITTEN COMMUNICATION
 VERBAL COMMUNICATION
is the use of sounds and words to express yourself,
especially in contrast to using gestures or mannerisms. An
example of verbal communication is saying “no” when
someone asks you to do something you don’t want to do.
 NON-VERBAL COMMUNICATION
is the transfer of information through the use of
body language including eye contact, facial expressions,
gestures, and more.
 NOW WHAT IS
A DYADIC
COMMUNICATION?
DYADIC COMMUNICATION
refers to communication between two individuals who are
responding to each other to simultaneously influence and be
influenced, which is a part of developing social relationships.

Likewise, a dyad, which is an encounter or conversation

between two persons, is considered as the basic form of
interpersonal communication.
FORMS OF DYADIC
COMMUNICATION?
1. CONVERSATION
is the most common form of dyadic communication. It may be
defined as a friendly and usual informal talk between two people who
exchange their views and ideas.

2. DIALOGUE

is the most personal and intimate form of dyadic communication. It is

a talk of any kind between you and your friend that brings magic,
eradicating the factors which divide or hinder communication between
the two of you.
3. INTERVIEW

is a form of dyadic communication that is considered a two-way

process where both parties alternately talk and listen. It is a
conversation with a purpose which aims to help the interviewee to
understand and put into a larger context the interpersonal, social, and
cultural aspects of the environment.

INTERVIEWER - a person obtains information from another by

asking a series of questions.
INTERVIEWEE - the one who is interviewed.
 TYPES OF INTERVIEW
MOTIVATIONAL INTERVIEW - involves multiple objectives
such as employment screening, creating stories, counseling,
receiving complaints, and connecting.
STRUCTURED INTERVIEW - involves rapport building which is
created by a warm and positive climate which reduces anxiety
and defensiveness, for it is conducted by the interviewer to
extract knowledge, information and data from the respondent.
 Conversation or dialogue is a natural part of life in which people
can exchange information and maintain social relationships with friends,
family members, and others. But, as a second language speakers of
English language it is challenging to keep the conversation/dialogue
going. Using strategies is one way to overcome problems in maintaining
the flow of communication through conversation/dialogue. There are
some techniques you can use to give yourself some time to think about
what you are going to say. These are also the strategies to expand what
you are saying.
Strategies used in Conducting

AN EFFECTIVE
INTERVIEW
 Think of a person, current or historical,
you want to know more about. Imagine you
have been invited to interview this person.
What would you prepare? What would you
do before and during the interview? How
would you behave?
INTERVIEW STRATEGIES
1. START EASY - Make your interviewee comfortable/relaxed and start
with short, simple questions.
2. ASK THE RIGHT QUESTIONS - Use open-ended questions and
prompts. Avoid leading questions.
3. HAVE A CONVERSATION - Do not read a question from a page as it
interrupts the flow of conversation and seems artificial.
4. FIND AN ANECDOTE (SMALL STORY) - to illustrate your point for
example “Tell me about a time when.”
5. PAY ATTENTION TO DETAILS - Write down important details --
spelling, address, ages, and statistics. Double-check the information.
 DURING PREPARATION
Preparation for interviewing is very important. It
requires both a friendly manner and a careful
preparation. A formal interview can be requested
through a phone call, letter or in person.
HOW TO WRITE EFFECTIVE QUESTIONS:
As a good interviewer, you need to be selective with the questions you
have because not all questions are effective during an interview.
INEFFECTIVE/NEED TO AVOID QUESTIONS:
DURING THE INTERVIEW:
LET’S NOW
PRACTICE!
INSTRUCTION: Write the sentences in their corresponding columns. If the
sentence/phrase is a good one, write it under the Effective column, but if the
sentence/phrase needs to be avoided, write it under the Ineffective column.
INSTRUCTION: Read the following sentences carefully. Write True or False.
LET’S NOW
CHECK YOUR
ANSWERS!
INSTRUCTION: Write the sentences in their corresponding columns. If the
sentence/phrase is a good one, write it under the Effective column, but if the
sentence/phrase needs to be avoided, write it under the Ineffective column.

1. How did you know about him? 1. Are you a stalker?

2. Tell me more about yourself.
3. In what way...
4. Do you black hair?
5. What Filipino trait do you
admire most? Why? Tell me
Why...
2. Do you take a bath?
3. Which color do you like? Pink,
blue, or red?
4. Which one do you like pizza or
spaghetti?
INSTRUCTION: Read the following sentences carefully. Write True or False.

TRUE
TRUE
FALSE
FALSE
FALSE
FALSE
TRUE
TRUE

TRUE
TRUE
ARE TH ER E AN Y
Q UE ST IO NS ?
THANK
YOU!