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Journal of Agriculture and Food Research 3 (2021) 100098

Contents lists available at ScienceDirect

Journal of Agriculture and Food Research


journal homepage: www.journals.elsevier.com/journal-of-agriculture-and-food-research/

Canadian consumer opinions regarding food purchase decisions


Diego Maximiliano Macall, Claire Williams, Savannah Gleim, Stuart J. Smyth *
Department of Agricultural and Resource Economics, University of Saskatchewan, Saskatoon, Canada

A R T I C L E I N F O A B S T R A C T

Keywords: Agricultural biotechnology produced genetically modified (GM) crops, not only provide economic benefits to
Consumers farmers, but are beneficial to the environmental, human health, and consumers. At a time when no tool in
GM crops agriculture can be overlooked when dealing with increasing environmental, food security, and economic pres-
Biotechnology
sures, what do Canadian consumers think of GM food, following over 20 years of consumption? This article
Price premium
presents the results of a 2018 survey of 506 English-speaking Canadian consumers, about GM food, food labels
and purchasing decisions. Results show the two most important factors that impact Canadian consumer food
purchase decisions are: price and place of origin (Canadian made). Canadian consumers are responding to surveys
about their willingness to consume GM food products in diametric opposition to their actual purchasing behavior.
That is, consumers say they mistrust GM foods, but when consumers are making food purchase decisions in
grocery stores, price is the key purchase determining factor.

1. Introduction industry's task of disseminating knowledge about GM crops and food


derived therefrom, as no single strategy can address the heterogeneity of
The rapid adoption of agricultural biotechnology, specifically the consumer concerns and opinions. However, it is also important to note
near full adoption of genetically modified (GM) varieties of canola, corn that the opinions expressed by consumers do not always reflect their
and soybeans in Canadian food production, has resulted in their inclusion actual consumption behavior [5]. It has been shown that voiced negative
in a wide variety of processed food products. Canada has voluntary attitudes toward GM foods (in surveys), is not a reliable indicator for
labelling regulations, allowing food companies the ability to decide what consumers actually purchase [6].
whether or not to label food products in regard to whether they contain In addition to consumer opinion, the agricultural industry has to
GM ingredients or not. While some consumer-based organizations have consider the role media plays in the GM food debate, and the trust people
consistently called for GM labels to be mandatory, federal regulators have place in their domestic media [7]. In fact, rarely has any technology in
refused to accommodate these requests, stating that labeling information the agri-food sector attracted as much media attention as GM crops and
must be based on scientifically validated evidence or changes to nutri- foods. The way the media and anti-biotechnology organizations portray
tional composition [1]. The refusal to change food product labels GM foods is a challenge for the agricultural industry as a whole, which is
regarding the use of GM products and ingredients, confirms the demands interested in reassuring consumers about the safety of the tools and
to do so are not grounded in science. While the majority of consumers technologies it employs to produce food products. To a significant extent,
surveyed about their preferences for the labelling of GM food products the media has played a role in shaping negative consumer opinions to-
support labelling [2], in-store purchase behaviors fail to quantify this wards GM food [8–10].
correlation. Consumer opinions and tastes change over time. Opinions about GM
While consumer-based organizations indicate the majority of con- crops and food are no exception. But what do Canadian consumers
sumers want GM food products to be labelled, there is evidence that currently think about GM food (biotech food)? This article investigates
Canadian consumers would be willing purchase GM potatoes if offered a which food purchase decision factors are important to Canadian con-
price discount, [3]. It has long been known that personal beliefs and sumers, when making in-store food purchase decisions. The article con-
understanding, among other attributes, underpin attitudes towards food cludes a comprehensive two-year survey and analysis of Canadian
derived from GM crops [4]. These attributes complicate the agriculture consumer opinions and perspectives about plant breeding and food safety

* Corresponding author. Department of Agricultural and Resource Economics, University of Saskatchewan, 51 Campus Drive, Saskatoon, SK, S7N 5A8, Canada.
E-mail addresses: diego.macall@usask.ca (D.M. Macall), clw208@mail.usask.ca (C. Williams), savannah.gleim@usask.ca (S. Gleim), stuart.smyth@usask.ca
(S.J. Smyth).

https://doi.org/10.1016/j.jafr.2020.100098
Received 11 November 2020; Received in revised form 14 December 2020; Accepted 14 December 2020
2666-1543/© 2020 The Author(s). Published by Elsevier B.V. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-
nc-nd/4.0/).
D.M. Macall et al. Journal of Agriculture and Food Research 3 (2021) 100098

[11,12]. The article begins with a literature review on the effects food Table 1
labels play in influencing consumer purchasing decisions, the method- Sample demographics compared to 2016 Canadian census results.
ology is then explained and demographics are presented. Results are Survey Statistics 2016 Census
discussed and policy implications are offered, prior to the conclusion.
Percentage male/female 50.0/48.8 49.1/50.9
Average age 49.9 41.0
2. The influence of labels on food purchasing decisions Highest level of education Technical/college/ Technical/college/
university university
Median household income $92,294 $70,336
Food labels are an important way for products to be differentiated
Percentage married/common- 59.8 57.6
[13]. From a marketing standpoint, food labels are vital information law
signals to customers, especially for new products and first-time cus- Average number of children in 0.4 0.6
tomers, as consumers are more likely to buy a product if they find a label household
appealing (Latiff et al., 2015). The choice of words used in the food label Source: [30].
to advertise and promote the packaged content [14], also plays a role in a
consumer's decision to purchase a product. This is particularly true for
practically change purchasing behaviour when ranked against other food
health-conscious consumers, as they are more likely to scrutinize avail-
factors?
able label information to see whether a food product meets their nutri-
tional requirements [15]. Similarly, those who read labels carefully are
3. Methodology and demographics
more likely to buy organic labelled products [16], which is not surprising
given the public perception that these food products are seen to offer
This study received ethics approval from the University of Saskatch-
health benefits over conventionally produced ones [17], when nutri-
ewan's Office of Ethics (BEH 17–290). The survey was administered via
tional evidence confirms no support for this [18]. [19] show the
email through Voxco, a Canadian owned and operated survey-building
conundrum that labelling GM food products entails. There is clearly a
platform, and responses were stored by Ekos, a Canadian research plat-
need for as much transparency as possible along the food production
form. Two screener questions which restricted participation were
chain, to build and maintain consumer trust in food safety and regula-
created. That is, participants were required to be at least 18 years of age,
tions, which would encourage the application of GM food labels, how-
and that they spend at least $30 a week on groceries. This ensured that
ever consumers generally have negative opinions about GM crops and
responses on purchasing decisions be completed by those familiar with
food products, reducing the incentive to label these products accordingly.
the food product purchasing process.
Although GM crops offer environmental and health benefits, labelling
In terms of being representative of the larger Canadian society, our
food products derived from these crops overshadows the benefits,
sample is comparable to the 2016 census, the most recent Canadian
increasing the tendencies for product avoidance. It is the lack of con-
census, in the categories of gender, education, marital status and children
sumer understanding of food production in general and food processing
living at home (Table 1). The average survey respondent age is slightly
techniques specifically, that increases the strength of preferences [17,
above the national Canadian average, by nine years and has a higher
20–22].
household median income, by $22,000. The survey was not translated
Consumers wish to make an informed choice regarding their food
into French; therefore, the results of this survey are reflective of only
product purchasing decisions [23]. Similarly, especially when it comes to
english-speaking Canadians. The sample is geographically representative
food, the decision not only of which products to buy, but also which
of Canada, based on 2016 census of provincial populations.
brands, is heavily influenced by everyone in the household [24]. As a
No surveys were removed from the analysis (N ¼ 506), and descrip-
result, parents and guardians are less likely to choose items that may have
tive statistics on the answers were done with the Statistical Package for
some risk associated with them [14]. This adds value to food labels,
the Social Sciences (SPSS). The survey took place in July 2018, and
which allows consumers to make informed purchasing decisions that
comprised 20 questions of varied format, and was designed to gather
conform to their ideals, values and beliefs [15,23]. It is therefore the
Canadian consumer opinions on GM food and food product purchasing
responsibility of labels to provide accurate and transparent wording to
decisions. Definitions of what constituted a genetically modified or bio-
speed up the decision-making process [25]. Regrettably, there are third
fortified food were not provided, given the surveys’ focus on factors
partying labelling initiatives, such as those offer for a fee by the
affecting in-store purchase decisions. When options were made available
Non-GMO Project, that deliberately mislabels food products that have no
to respondents, their order was randomized. At times, respondents were
GM equivalent, such as tomatoes, pasta, grapes and salt, for example.
asked to answer multiple items within a single query. Thus, aggregated
Information on food product labels is not the only important aspect
responses for these questions varied greatly and often exceeded 100% for
for consumers. The amount of time spent reading the information on a
the entire question, but not for a single item.
label and deciding to purchase a specific food product is influenced by
type of product [24], to such an extent, that marketing has more of an
4. Results and discussion
effect than brand on whether a product will be purchased [26]. As a
result, it is important to analyze all factors that can influence the food
Ultimately, Canadian consumers hold the most power in accepting or
product purchasing process. These are often broken down into intrinsic
rejecting technologies adopted along the agricultural production chain.
factors, such as specific ingredients and domestic regulations, and
When participants were asked about what label information they looked
extrinsic factors, such as price and label information [17]. While intrinsic
at when purchasing food, most reported that they often or almost always
factors influence purchasing decisions [17], extrinsic factors are often
look at the ingredients listed (55%), while 58% reported that they often
more important in the decision making process. One such factor is price,
or almost always seek nutritional information, and only 33% reported to
which weighs significantly on diet quality and type between high-income
often or almost always look at the means by which the item was produced
and low-income households [26–28]. While price can occasionally create
(Fig. 1). Overall, respondents showed interest in seeking information
tiers of food production quality, excluding the presence of biotechnology
about the food they consume or purchase. However, respondents are
from a community has little effect on the prioritized factors; consumers in
more concerned with the origin of the food they consume or purchase,
the European Union, for example, who primarily discourage GM food
than with the means with which it is produced. Moreover, asked as to
from entering the commercial market, rank location, cost, safety, and
whether or not they purchase GM food, 36% of respondents claimed not
palatability as their top four food purchasing decision influencers [29].
to know whether they did or not, with another 34% reporting that they
Therefore, with such vocal media preference for organic and non-GM
did. This question was followed by asking whether or not respondents
grown food [8], the question becomes: how much does biotechnology

2
D.M. Macall et al. Journal of Agriculture and Food Research 3 (2021) 100098

Fig. 1. Frequency respondents inspect each attribute for information about the food they consume or purchase.

Fig. 2. GM product purchase decision based on differentiated traits.

were worried about GM foods. In line with many other studies, a majority GM product with increased nutrition if the price was the same as a non-
of those surveyed, 52% reported to being worried about GM, and another GM product. This is an interesting result; it would suggest that what is
34% and 14% reported that they were not worried and did not know, really driving consumer purchase decisions is not the production method,
respectively. it is actually the price of the product. This trend became more apparent as
The survey inquired if respondents would consider purchasing a GM more attributes were enumerated. Until lastly, respondents reported to
food product if it offered certain advantages (Fig. 2). Respondents are being very likely to purchase a GM product if it was offered at a lower
unlikely to buy a GM product at a higher price compared to non-GM one, price than a non-GM product. While Fig. 1 identified that 52% of con-
even if it offers them an enhanced nutritional profile. Consumers are sumers were worried about consuming GM food products, Fig. 2 shows
quite price sensitive, as they indicate they would likely/very likely buy a that 46% consumers would willingly purchase such products, provided

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D.M. Macall et al. Journal of Agriculture and Food Research 3 (2021) 100098

Fig. 3. Characteristic level of importance in making food purchasing decisions.

they were more cheaply priced than non-GM products. of origin (made in Canada) is an important attribute that weighs in the
The survey instrument presented respondents with a poster depicting purchasing decisions of Canadian consumers.
a fictitious biofortified blueberries product. It was made clear to re- Respondents were asked whether there was any additional informa-
spondents that the product and the company were fictitious, and that real tion they would have liked to see on the fictitious advertisement. Those
blueberries have not been biofortified. Based on this fictitious product, that indicated that they would have (N ¼ 385, 77%) were given the op-
respondents were asked to answer three questions. Initially, respondents portunity to briefly write in what additional information that would have
were presented with eight attributes that biofortified berries had, and been. Most respondents seeking further information expressed disdain
non-biofortified berries lacked. Respondents were asked to select all at- for, or confusion about, the term ‘biofortified’. There was no clear ma-
tributes likely to influence their decisions to purchase the biofortified jority of ‘written in’ opinions, but only 4.6% of those seeking further
berries. A majority of respondents (56%) indicated the main attribute information expressed preference for the term ‘GM blueberries’ to the
determining their decision whether or not to buy biofortified berries term ‘biofortified blueberries.’
would be that they be Canadian grown. Just as with other products, place The survey asked what sources of information about the fictious

Fig. 4. Frequency with which respondents research the following products beyond what the label informs.

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D.M. Macall et al. Journal of Agriculture and Food Research 3 (2021) 100098

Fig. 5. Willingness to purchase GM or bioengineered products from the following food categories.

blueberries did respondents consider to be useful. Respondents could GM food products, as process was listed as the last factor of importance
choose any combination of websites, pamphlets, QR codes, television when making a purchase decision.
commercials, a professional at a booth in a grocery store, an in-store Subsequently, respondents were queried regarding the frequency
product sample or write in any other source. Most respondents (53%) with which they read food labels. Twenty-two percent always reported to
indicated that ‘in-store product samples’ would be a useful source of reading the labels of food products they purchased, 41% indicated that
information. This indicates consumers are open to the idea of trying a they often read food labels, 27% sometimes, 8% rarely, and 1% never.
sample of a new product inside a grocery store. The next source of in- The survey further inquired about the frequency with which respondents
formation respondents indicated was a website (38%). Asked whether read the available label information of the following products: fresh
respondents would purchase ‘biofortified blueberries’ if they were the produce, raw meat products, snack foods (chips, pudding, etc.), other
same price as non-biofortified ones, 72% indicated they would. Of those non-perishables excluding snacks, foods (canned food, jars, dry goods,
who indicated they would not, they were asked if they would purchase etc.), frozen goods, oven-ready meals. Thirty-two percent of respondents
biofortified blueberries if these were priced 10% lower than non- reported that for oven-ready meals they almost always read the food
biofortified ones, 86% of indicated they would not. While the majority label, and only 16% did the same for fresh produce. This indicates that
of consumers indicate they are price sensitive to GM food products, of consumers seem more interested in knowing the contents and nutritional
those indicating that they would not purchase a biofortified product at an profile of prepared and frozen meals.
equivalent price, only 14% of these consumers could be enticed to pur- The survey investigated what product information was researched
chase biofortified blueberries if they were priced lower than conven- beyond what the food label indicated (Fig. 4). Responses for this question
tional ones. To determine the discount range necessary to entice are revealing. For all products, a clear majority of respondents never or
respondents who refused to purchase biofortified blueberries at a 10% rarely research a product beyond what the food label indicates or informs
discount to purchase them, a series of discount ranges were presented to about the product. Thus, marketers or firms wanting to inform consumers
them. Ninety percent would not purchase them at any discount rate, and about their products, must know that they are constrained to the infor-
only a modest 5% of them would purchase biofortified blueberries at a mation that fits on a food label. This further reinforces that if consumers
greater than 25% discount compared to non-biofortified blueberries. are unable to identify the process used to create a specific food product,
Thus, a small percentage of consumers who are opposed to the purchase they are very unlikely to invest further time and effort outside of the
of GM or biofortified products, are very unlikely to be enticed through grocery store to gain this information.
lower prices to purchase such products. Respondents were asked to choose between various two-option
Participants were presented with a series of product characteristics combinations of products listed as genetically modified, biofortified,
and were asked to indicate the level of importance of each, in their food certified organic, and non-genetically modified, indicating which one
product purchasing decisions (Fig. 3). The characteristics respondents they would prefer to purchase. It was made clear that option A and B are
indicated were the three most important were: nutrition (85%), price priced the same. Unsurprisingly, 42% of respondents indicated that they
(80%) and safety (78%). However, when respondents were asked to rank would first prefer to purchase certified organic, and 61% placed geneti-
the set of factors that were most important to them, from most to least cally modified as the last option they would prefer to purchase. This same
important, price was the top factor, with the others being appearance, question was asked for fish product purchases. Again, respondents were
nutrition, quality, safety, organic, or biofortified. Again, this serves to asked to choose between various two option combinations of genetically
refute the 52% of consumers who expressed concern about purchasing modified (GM) fish, farmed fish, and wild-caught fish, and indicate which

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D.M. Macall et al. Journal of Agriculture and Food Research 3 (2021) 100098

Fig. 6. Dietary regimens of respondents.

they would prefer to purchase. Again, consumers expressed that they 5. Policy implications
firstly preferred wild-caught fish (82%), and lastly GM fish (80%).
Respondents were presented with a second fictious food product – a The results of this survey supports the position of the Canadian gov-
label for a box of crackers – and asked to answer questions based on the ernment that foods only need to be labelled for GM content or in-
label. The first question asked respondents to circle the top three pieces of gredients, if there was a scientifically validated increase in risk or a
information which influence their likelihood to purchase the product. change in nutritional composition. Additionally, the results support the
The nutrition fact table was the most circled (62%), followed by the existing literature about the differences between consumers stated and
whole grain certification (43%), and in third place was fiber content revealed shopping preferences. As an example [2], study of Canadian
(42%). Respondents were prompted to indicate any additional informa- consumer preferences for GM labelling found 78% of Canadians wanted
tion they would have liked to see on the label. Interestingly, compared to such labels. This survey found that only one in three consumers place
biofortified blueberries, not as many respondents (9.6%) indicated they value on process labels and that the majority of consumers would pur-
would have liked to see more information. Most written opinions chase GM food products with nutritional or environmental benefits, as
expressed desire to know country of origin and price of the product. long as the product was not more expensive than a non-GM alternative.
Asked to consider purchasing GM or bioengineered products in The question this raises is, what does this mean for the Canadian food
various food categories (Fig. 5), respondents were mostly reluctant. Re- industry? The results clearly confirm that price, nutrition and origin and
spondents were more open to the idea of GM or bioengineering fresh the key factors when consumers make in-store purchase decisions. While
fruits and vegetable products, than dairy, meat or seafood. Those who consumers may express their preferences for organic or non-GM food
expressed willingness to purchase GM or bioengineered products were products, these preferences do not hold up when consumers are in gro-
asked to consider purchasing these products if they were: a higher price cery stores. Ultimately, consumers want safe, cheap and nutritious food
than non-GM, the same price as non-GM, a lower price than non-GM. For products, with only a small minority willing to pay price premiums to
all products, respondents indicated that they did not know at what price purchase specialty labelled niche market products, such as organic or
range they would consider purchasing GM or bioengineered products non-GM.
over non-GM products. Canada has not made GM labelling a mandatory requirement for food
Participants were asked whether they would purchase a product if it products, expressing preference for voluntary labelling. The results of
had a nutritional warning label (i.e. high in saturated fat, high in sugar, this research supports voluntary labelling as the correct policy choice.
low in vitamin D, etc.). Thirty-three percent said they were unlikely to do There is a small minority of consumers that always prefer to purchase
so, 19% said they were not likely at all to purchase it, and 24% said they non-GM products and their demands are being met by the provision of
were neither likely nor unlikely to purchase the product. The survey products labelled as organic or non-GM. The vast majority of consumers
asked respondents to rank the order of their purchasing preferences for have expressed the preference that they do not want to spend additional
fruits and vegetables (grocery store fresh produce, farmers' market pro- money purchasing organic or non-GM products with the same nutritional
duce, frozen produce, canned produce, or home grown produce). Re- value.
spondents firstly preferred home grown produce, followed by farmers’ Perhaps the most important policy observation from this research is
market produce, grocery store fresh produce, frozen produce, and lastly the receptivity of consumers for products of biotechnology with
canned produce. improved nutrition or reduced environmental impacts. Canadian con-
Finally, respondents were asked whether they, or someone in their sumers are indicating they support innovation in the agricultural and
household was vegetarian, vegan, soy free, dairy free, gluten free, food industry in the provision of new products, such as biofortified foods.
pescatarian, nut free, seafood or shellfish free, no dietary restrictions, While the stated preferences of consumers for organic or non-GM foods
other, or preferred not to say (Fig. 6). Results indicate that a very small may create uncertainty for firms in the food industry regarding the
percentage of Canadian consumers identified with these attributes. commercialization of new biotechnology, biofortified or GM food prod-
ucts, the revealed preferences of consumers within grocery stores serves

6
D.M. Macall et al. Journal of Agriculture and Food Research 3 (2021) 100098

to reduce levels of uncertainty. Firms need to be innovative and invest- References


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