Communication And Feedback -

chiranshee
COMMUNICATION CYCLE

THE COMMUNICATION CYCLE:-

 • Various elements of a communication cycle-

1. Sender - The person who sends the communication message.

2. Message - The information that the sender sends to the receiver.

3. Channel - The method or means of communicating the message.

4. Receiver - The person who receives the messages.

5. Feedback - The receiver's acknowledgment of the message by sending feedback to the sender.

CHARACTERISTICS OF FEEDBACK

Effective feedback has the following characteristics -

1. Specific - Feedback should focus on the main message and not be vague in meaning.

2. Timely - Feedback should be given promptly in case of verbal communication. It makes no sense
in giving feedback after a long time. Any delay in feedback makes the feedback useless.

3. Meaningful - Positive feedback helps in giving meaningful suggestions and later on positive
decisions can be taken based on the suggestions.

4. Clear and truthful - Feedback should be true and clear. It should not be a result of biased
behavior.
1. Feedback helps achieve the goal of communication.

2. Feedback acts as a basis for the problem-solving and decision-making of the organization.

3. Feedback is a good basis for collecting information for planning on what to do next especially
statistical reports.

4. The employees who are engaged in different departments have to coordinate, contact, and send
back responses as feedback to each other for performing their assigned duties.

5. Feedback is a basis for measuring the effectiveness of communication.

6. Feedback ensures a better understanding between sender and receiver.