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[ERP SOFTWARE BUSINESS PLAN COMPANY] is a tech start-up established in early XXXX in Germany.

The
company focuses on standardization of product data across the globe, supporting manufacturers,
resellers, and retailers to be more efficient. The company will have a Product Cloud database (containing
all product information), Partner Cloud database (containing all business entities in the supply chain)
and a [ERP SOFTWARE BUSINESS PLAN COMPANY] connector which will enable the user to navigate the
standardized data. In short, [ERP SOFTWARE BUSINESS PLAN COMPANY] is Facebook for data with main
focus on brands and manufacturers.

[ERP SOFTWARE BUSINESS PLAN COMPANY] is targeting the Product Information Management (PIM),
Master Data Management Industry (MDM) and Programmatic Marketing (PM). PIM industry is
constantly growing in parallel to the growing demand of consumers for digital product information. In
XXXX, XX% of in-store sales were influenced by digital product information (accounting to US$X.X
trillion). The PIM industry can be divided in BXB (manufacturers, wholesalers, resellers, etc.) and BXC
segments (retailers). In parallel to the growing PIM industry, the MDM market is also growing from
US$X.XX billion in XXXX to US$XX.XX billion by XXXX (CAGR of XX.X%). Geographically, North America
and EU market will dominate the need for Product Information Management. The third industry, PM is
also showing substantial grow. PM spend as a share of banner display and video is growing to XX% of
total display and video spend in XXXX, compared to XX% last year, and will increase to XX% by XXXX.
Geographically, the US represents XX% of the global programmatic market. After US as largest
programmatic market, other PM markets that will dominate are UK, Japan, China and Germany.

Looking at the competition, there is one main competitor that offers PM/Programmatic Content and XX
PIM/MDM solution providers were identified and categorized into X main categories: Enterprise PIM,
new players and open source solutions. Each of them have common sets of features, but they are all
lacking the standardization of the product information on a global level, which is [ERP SOFTWARE
BUSINESS PLAN COMPANY]’s main USP.

[ERP SOFTWARE BUSINESS PLAN COMPANY] has already covered its worldwide domains, has patented
its technology and it is ready to go global. It will charge US$X.X per active view ([ERP SOFTWARE
BUSINESS PLAN COMPANY] plug), US$X-US$X per SKU (Product Cloud), and a monthly license of US$XX
(Partner Cloud).

Introduction

This document represents the business plan for [ERP SOFTWARE BUSINESS PLAN COMPANY] – a
software that is to become a worldwide symbol for certified and structured content from brands and
manufacturers. The company is a start-up – established in January XXXX, offering standardized online
data and content distribution and management.

[ERP SOFTWARE BUSINESS PLAN COMPANY] has emerged as solution to the fact that there is no
standard for product data on the web. This made it difficult for businesses (especially online shops) to
access supplier data, and they need to adjust each supplier data according to their needs (which
requires resources and contains room for errors). In addition to the business owner community, end-
users have their own struggles to compare products based on different type of specifications,
descriptions or performance criteria. [ERP SOFTWARE BUSINESS PLAN COMPANY] solves this customer
need by delivering high-quality, comparable product data backed by a real-time system that ensures
accuracy.

This document starts with an extensive external analysis in order to evaluate the industry, the
competition and the market opportunity for [ERP SOFTWARE BUSINESS PLAN COMPANY]. Next, an
overview of the internal analysis is performed reviewing the team, internal workflows, processes and
procedures within the company. A SWOT analysis has been developed as summary of the external and
internal analysis. Finally, a financial model has been crafted in order to present the projected financial
outcome of the company.

External Analysis

[ERP SOFTWARE BUSINESS PLAN COMPANY]’s ultimate service is standardized online data supported by
content distribution and management. Looking at the characteristics of the services being offered by
[ERP SOFTWARE BUSINESS PLAN COMPANY], the best industry that fits is the PIM (Product Information
Management) Industry.

According to Techopedia, “Product information management (PIM) refers to a set of processes used to
evaluate, identify, store, manage and distribute product data or information. PIM facilitates the central
management and maintenance of the entire type of raw data, product content or any related
information for one or more products of an organization or system.”

According to Informatica.com, “Product information management (PIM) is the software-based


orchestration of data dissemination related to a business’s products and its suppliers’ products. PIM
coordinates changing product information across all channels of communication, thus ensuring that a
business’s entire ecosystem has consistent and up-to-date information. PIM is used to keep
stakeholders, customers, and partners informed. As products and services are created, the status of
materials, suppliers, equipment, etc. can change. PIM communicates these changes rapidly to maximize
efficiency and minimize the impact of changes on the sales cycle. PIM promotes faster time to market,
operational efficiency, and sales growth.
There are several other terms that are similar or synonyms: Product Data Management (PDM), Product
Resource Management (PRM), Product Life-cycle Management (PLM), Media Asset Management
(MAM), Cross Media Publishing (CMP) and Product Catalog Management (PCM). In this section, an
overview has been made on the PIM industry.

In addition to PIM, [ERP SOFTWARE BUSINESS PLAN COMPANY] has some similarity with MDM (Master
Data Management) industry as well (some could argue that these are also synonyms). In the common
case of commercial enterprises, MDM may apply to such entities as customer (customer data
integration), product (product information management), employee, and vendor. Master data
management processes identify the sources from which to collect descriptions of these entities. In the
course of transformation and normalization, administrators adapt descriptions to conform to standard
formats and data domains, making it possible to remove duplicate instances of any entity. In this section
the focus is on PIM, however a further analysis can be performed on MDM industry if necessary.

Furthermore, programmatic marketing industry (PM) will be analyzed as an important aspect that makes
[ERP SOFTWARE BUSINESS PLAN COMPANY] different. In addition to standardized data for PIM, [ERP
SOFTWARE BUSINESS PLAN COMPANY] will offer programmatic content to the PM companies. While in
PM the current focus is on the automated buying and selling of the ad space, [ERP SOFTWARE BUSINESS
PLAN COMPANY] is clearly focused on the automatic delivery of content to the ads that are sold.
Therefore [ERP SOFTWARE BUSINESS PLAN COMPANY] is about joining these dots to deliver
programmatic content. So in essence, the second step after an ad buy has been automatically
concluded, [ERP SOFTWARE BUSINESS PLAN COMPANY] is the conduit to the content associated with
the specific product being advertised. This content can be programmatically adjusted to the audience
and platform where the ad or product is being showcased. In this section, both PIM and PM are analyzed
into more details.

PIM (Product Information Management) Industry Overview

The importance of Product Information Management systems has escalated with the new digital age.
The mobile, e-commerce, and online channels are where customers go to get information about
products. Increasingly, marketing is going digital to be where customers are. To communicate accurate
and consistent product information, they need a PIM solution to overcome the scale and complexity
that digital channels create.

PIM can be of great help to companies regardless whether they are BXB or BXC. For manufacturer, a PIM
system can reduce the time to market of a product significantly for producers in particular. If the PIM
system is also used during the design process, it allows for the development and production across
multiple locations, countries and time zones by multiple partners. In addition, the commercial product
information can already be created while the product is still being manufactured, or even being
designed. Once set up well, the product information can already be distributed in an organized fashion,
and sales can start exactly at the moment the product actually becomes available, or even earlier.

These advantages do not apply only to manufacturers – it affects wholesalers and retailers. Many
retailers are increasing the number of SKUs (stock keeping unit) they sell online by a factor of five to XX
times. Brands, too, are increasing the number of SKUs they offer with new sub-brands, private-label
products, and general diversification of product lines. All of this means that existing home-grown
product management systems and manual processes are bursting at the seams. With PIM set up,
information can be distributed faster to all relevant channels across the globe to market and sell a
product. This may be of strategic importance in a competitive environment where new products are
being released all the time and scalability is a key advantage.

The PIM industry is of growing importance because it has strong statistics to support the need for online
product content that will support the sale (both online and offline). According to Forester Research, XX%
(or US$X.X Trillion) of all retail sales in XXXX were influenced by online product content. In addition to
this, XX% of US adults (online) would consider buying from an online retailer they had never previously
purchased from if the retailer offered detailed product information. According to Deloitte Report on
Digital influence in retail (XXXX), the chart below shows both in absolute numbers and in percentage the
digital and mobile influence on in-store sales. To quote the report: “Year over year, we see both digital
influence and mobile influence on in-store retail purchases growing by double digits, with mobile
growing faster than overall digital. Digital influenced US$X.X trillion of in-store sales last year compared
to just US$X.XX trillion only a couple of years ago. Mobile influence on in-store sales jumped to nearly
US$X.X trillion from just US$X.XX trillion in XXXX.”

The main benefit of using Product Information Management is improving the overall customer
experience while reducing the costs. Although the cost reduction is the most common objective among
companies, customer experience has been neglected. In a latest study published by Forrester
(September, XXXX) it was reported that XX% of business leaders believe improving the Customer
Experience is their #X strategic priority. The unfortunate reality however is that none of the featured
brands were ranked as excellent in the survey of almost XX,XXX consumers. The study, which covered
XXX of the largest brands across a range of industries in the UK, France and Germany, asked people to
rank customer experience somewhere between ‘Very Poor’ at one extreme to ‘Excellent’ at the other.
Rather surprisingly it found the vast majority (XX% in the UK and XX% in Germany) were ranked no
better than merely ‘OK’ or ‘Poor’. In an era where customer obsession is reportedly the best strategy for
winning and retaining customers, only XX% of the UK firms and XX% of the German firms received a
‘Good’ score, with every single French brand being judged as no better than simply ‘OK’.

The PIM industry could be a competitive advantage or differentiator factor when it comes to customer
experience and overall cost cutting. PIM solutions of today are the enablers of the high-quality,
consistent product information demanded by consumers at every stage of the buying process. The PIM
industry can generally be divided in two main categories: X) PIM for BXB segment, and X) PIM for BXC
segment. Both of them are reviewed separately in this section.

PIM for BXB Segment

The focus of this section is the PIM industry in BXB segment. In the early XXXXs, BXB sellers’ biggest (and
most costly) hassle was transferring their print catalogs into electronic data. In addition to that, today
they need to manage and maintain all of that electronic data. There are PIM solutions robust enough to
handle the complexities of BXB.

In Regards to BXB segment, Informatica has made a recent study (November, XXXX) on ROI of Product
Data for Multichannel Commerce. This study has an excellent overview of the BXB segment, covering
XXX respondents both manufacturers and wholesalers/retailers. What is particularly interesting is that
provides a comparison between business entities that are using PIM systems against companies that
don’t use it. With XXX completed questionnaires, the online study has gained access to a huge amount
of experience in national and international businesses in the areas of retail and manufacturing. Of the
XXX participants evaluated, XX% were retailers, wholesalers and distributors, XX% were manufactures
and the remaining XX% both. In regards to revenues, XX% of the respondents have a revenue of over
€XXX million per year, a further XX% achieve between €XXX-XXX million and XX% have a revenue of
between €X-XXX million per year (X% did not answered).

Few key takeaways can be found in the report. One is the interest in the BXB community regarding
PIM/MDM usage. The chart below shows that from the companies surveyed, XX% have already
introduced PIM/MDM, further XX% are currently in the process of implementing a solution, XX% are
considering having it, and X% are not interested at all.

A significant proportion (XX%) of the companies work in a PIM/MDM environment that they have
developed themselves, although XX% of this group admit that they are no longer satisfied with the
system and need improvements or expansion. This shows that BXB segment becomes a great target
market for [ERP SOFTWARE BUSINESS PLAN COMPANY], as superior PIM provider.

The next chart focuses on the respondents that have not yet been introduced to a PIM/MDM solution,
in order to identify main reasons. It is particularly noticeable that XX% cannot see a positive business
case, yet XX% have no knowledge of the systems themselves or have no way of identifying the benefits
or don’t feel that they need it.

This information points to the need to explain the business case of a PIM initiative fully and to be able to
identify the cross-departmental potential in purchasing, sales, product management, logistics and IT.
This shows that the potential market segment needs to be educated and convinced of the advantages
that [ERP SOFTWARE BUSINESS PLAN COMPANY] will introduce.

The final takeaway is the differentiation among companies that use PIM and don’t against their
competition. According to the chart below, in addition to the quality of product/service (which is
obvious differentiation), the companies with PIM, the quality of product information was seen as an
important factor in differentiating themselves from the competition. For the respondents with PIM
experience, the quality of product information was clearly ranked more highly (XX%) than it was by the
participants not using PIM (XX%).

The conclusion that can be drawn from this assessment is that BXB community shows a great interest in
implementing and using PIM/MDM systems. From the ones that are not interested, the main reason is
due to lack of knowledge/understanding or availability of business cases that will support PIM
advantages. This is also noted when differentiation against competition, where companies that use PIM,
rank the product information quality much higher than the companies that don’t use PIM.

PIM for BXC Segment

Many years ago, Digital Commerce Version X.X was adopted by BXC retailers. They were the early
adopters of e-commerce technologies such as personalization, findability, remarketing, consumer
feedback, social marketing, among others. These are the companies like Amazon, eBay, Target, Walmart
etc. These companies meet the need of an always-on consumer who wants to shop anytime, anywhere
and with Omni-channel convenience – Computer, iPads, Mobile, and Printed catalog.

BXC companies are now moving to Digital Commerce Version X.X and beyond. This new era promises
increased conversion rates, better consumer experiences and even more merchandising opportunities.
As BXC companies evolve and deliver digital differentiation, BXB companies – especially medium-sized
businesses looking to grow – need to take note. To achieve the promises of the second wave of Digital
Commerce, an important and fundamental challenge is around product information management (PIM).
PIM enables data standardization. This includes the setting up of standards, defining how a product
information will be displayed on the marketplace and identifying data that fails to conform to the
specified business standards.

With PIM set up, information can be distributed faster to all relevant channels across the globe to
market and sell a product. This will be of strategic importance in a competitive environment where new
products are being released all the time. Furthermore, the most important strategic benefit is that a
uniform customer experience can be created with a PIM system across all channels. PIM has a direct and
very solid impact on online sales. The customer conversion increase between XX-XX% by providing
better and richer product information. Typically this is linked to better keyword search, ability to
bundling and configuration as well as the increased ability to up- and cross-sell. The effect is also
noticeable in customer care, partner sales and field sales operations.

In the Heiler study, the manufacturers surveyed do indeed report a link between their performance in
connection with product information quality as a result of using PIM and customer loyalty: XX% of
respondents confirm very high levels of customer satisfaction, while only X% of those not using PIM rate
their performance to be similarly high. For retailers, the difference between XX% for those using PIM
and XX% for non-users is less, but nevertheless clear. Likewise, Yankee Group reports an increase of XX%
in customer loyalty due to the introduction of a PIM system. The chart below shows the companies
which have high level of customer loyalty are the companies with PIM system.

Companies utilizing PIM technology to manage product information benefit greatly by tying product
management processes together with a centralized product information repository. These benefits can
yield significant multiples of the original investment for a company, relating to reduced costs to manage
product information and lower production costs for product-related publications and support materials,
to increased sales revenue and higher profit margins. PIM systems provide manufacturers, and members
of their supply and sell chains, with strategic tools that provide competitive advantage through
harmonized, accurate, and timely creation and sharing of application information and commercial
content.

PM (Programmatic Marketing) industry

In this section programmatic marketing industry will be analyzed as an important aspect of content
marketing which is another service offered by [ERP SOFTWARE BUSINESS PLAN COMPANY].

Here is a quick overview of what is PM. Programmatic marketing (also known as programmatic media or
programmatic advertising) refers to various technologies that automate the buying, placement and
optimization of media inventory, replacing human-directed temporal methods. Automated systems and
business rules place advertisements dynamically in electronically targeted media inventory, mediating
supply and demand partners. Programmatic media is a fast-growing phenomenon in the global media
and advertising industry Programmatic Marketing or advertising is a general term, so it is best to divide
it based on whether it involves Real-time Bidding (RTB) or not.

This kind of digital marketing opens up a series of opportunities, which would not be possible if ad
placement was done manually as it has been done in the past. It allows advertisers to procure digital
media without having to pre-negotiate a price, so they pay only for the relevant impression that they
actually receive. They can also sign up for a minimum number of impressions or a minimum budget,
which makes digital advertising more flexible, and they can buy digital media across publishers, which
reduced administration costs. But the opportunities are much greater than just making ad buying easier
and more flexible. Because programmatic marketing means bids are arranged for each individual
accessing the site people can be targeted to a far greater extent that before. Using customer data,
Programmatic technology can identify what resonates with each individual and target him or her on the
sites on the sites they are most likely to engage with and at the time they are most likely to engage. This
is why customer data is becoming so highly valued (one of many reasons), and why programmatic
advertising is growing so fast today.

The infographic below shows how programmatic advertising works in six steps: When anyone clicks on a
web page that has advertising space on that is configured for programmatic advertising, the publisher of
the page puts up an ad impression for auction in an ad marketplace. The ad marketplace then runs an
auction among advertisers interested in displaying an ad to that specific customer that just click on the
page. There may be many advertisers competing in this auction, and whichever one ultimately is willing
to bid the most wins the auction and then their ad is displayed to the customer when the page loads.
Because the process is automated and the maximum price each advertiser is willing to bid for the
impression has already been programmed in, the auction can be completed within the milliseconds it
takes for the page to load.

In addition to programmatic marketing, content marketing isn’t about making a transaction, although it
can include information that encourages customers to take a closer look at a company’s offerings and
capabilities. It contributes to brand identity in the sense that content communicates the company’s
voice, attitude, and ideas to a market where consumers increasingly expect brands to relate to their
values, but it’s not perception-shaping in the big sense like advertising is. The potential of programmatic
content and all the other benefits that allow marketers to create better customer relationships and
experiences come from a common source: data, and the ability to use it. [ERP SOFTWARE BUSINESS
PLAN COMPANY] will give partners great ways to visualize, experience, share, and co-create stories
based on the data.

Competition

In regards to Programmatic Marketing and Programmatic Content, PulsePoint can be treated as main
competitor. Their programmatic platforms distribute welcomed advertising to the right consumers and
create real connections across the internet – to make ads matter. PulsePoint’s programmatic platforms
distribute and optimize it all branded content.

Looking at PIM competitors, Forrester published their Forrester Research Wave (May, XXXX) with focus
on reviewing existing PIM solutions. The independent analyst’s report assesses the state PIM market
and sees how the vendors stack up against each other grading them against XX criteria. The scores are in
three areas: current offering, strategy, and market presence. The XX criteria and how each company was
scored are available in the complete report. The chart below is a summary and shows that leaders of the
PIM industry are Informatica, hybris, IBM and Stibo Systems, followed by Riversand Technologies, ADAM
Software, Agility Multuchannel, and falling behind Enterworks, inRiver, asim. These companies will be
reviewed into more details in this section.

Because of the large number of PIM suppliers and companies, the competition can be categorized in
three main groups: X) Enterprise PIM, X) New players, and X) Open Source PIM. We will look at them
separately in this section.

Enterprise PIM Competition

The Enterprise PIM are the players that have been active in the market for years and often come from
the world of print and, to a lesser degree, from the world of e-commerce. These often highly advanced
products facilitate a wide range of functions, which are sometimes accommodated in (separately sold)
modules. Thanks to their years of experience, these PIM suppliers also have the advantage that they
have much support worldwide and that they are a stable factor in the world of IT suppliers. In short,
operational risks are kept to a minimum. Here are several Enterprise PIM companies and their
headquarters:

Asim (Germany) – The Asim suite aims to simplify the entire product management process and
streamline the retailer workflow. Asim comes with four separate modules: asimBase, which is your basic
PIM platform; asimFlip, which lets you turn catalogue PDFs into online listings; asimPublish, which
makes print publishing easier; and asimCommerce, which makes managing your online store simpler.
The latest released version of the suite is X.X. Asim is built around publishing, so it’s ideal for retailers
with a lot of collateral – print catalogs, international catalogs, multiple sites, etc.

Oracle (USA) – Oracle’s PIM solution creates a central repository for all vital product data, including both
supplier information and individual location/channel information. Oracle is one of the most widely used
PIM platforms around. Oracle’s PIM is designed more for BXC work – for sharing and disseminating
product information throughout the organization and with business partners and suppliers.

Hybris software (Germany) – The Hybris master data management and PIM solution centralizes all
product and customer data in one single view. Combines internal and external data sources, offline.
Hybris software combines internal and external data sources, offline channels and online channels, and
allows users across the organization to access the information in real time. The Hybris solution is ideal
for BXC retailers with a lot of online presence. It’s designed to enhance traditional PIM systems with
additional online and digital features and to improve the overall customer experience.

Agility Multichannel (UK) – Agility is a user-friendly PIM solution that can be custom-fit to any individual
role or organizational need. Agility Multichannel offers dynamic workflows, streamlined processes and
enriched content, and its built-in integration tools make the info gathering process simple and easy.
Agility is good for both BXC and BXB retailers with a need for a customizable data management solution.
Retailers who need a lot of visibility on performance and financial data would also benefit from Agility.
ADAM (Belgium) – ADAM’s PIM solution is designed with the customer in mind – to deliver a rich,
informative and up-to-date experience across every channel. The company aims to eliminate data silos,
and make information easy to edit, change and update by anyone throughout a retailers’ organization.
ADAM is ideal for BXC retailers looking to improve their customer experience. It offers advanced tools
for managing content, workflows and more, and you can even opt for ADAM X, an enhanced enterprise
marketing platform that works hand-in-hand with its PIM solution.

EnterWorks (USA) – EnterWorks PIM solution, called Enable, is an enterprise platform that manages
content and digital assets, allowing retailers to publish them on multiple mediums with ease.
EnterWorks creates a central repository of data which can be managed, enriched, syndicated and
collaborated on by multiple users and across applications. Many of EnterWorks’ customers are
manufacturers, distributors, dealers and other BXB companies, but consumer goods retailers may also
see benefit from it.

Stibo Systems (Denmark) – Stibo Systems’ PIM solution is a part of a larger, master data management
suite, which also includes digital asset management, multi-domain MDM, data governance and data
quality modules. The PIM module merges product information across organizations to ensure
consistent, accurate data XX-X. It allows users to manage and update every aspect of their product data,
including hierarchy, structure, attributes, approvals, versioning and validations, and see it changed in
real time. Since the PIM solution comes as a part of a larger MDM suite, Stibo Systems is best for
retailers with larger data management issues on their hands.

Informatica (USA) – Unlike most PIM solutions, Informattica (formerly Heiler) one doesn’t come in
separate modules. It’s a comprehensive, holistic hub of information taken from all retailers’ channels
and platforms. Informatica is easy to integrate, and requires only simple configurations to start using.
Informative is best for BXC retailers looking for a way to improve their product data accuracy and
shorten their supplier onboarding process.

Riversand (USA) – Riversand ensures up-to-date product information is available for all areas of the
retail business – from sales and merchandising to accounting, IT and more. The enterprise software
solution manages workflows from the initial product creation down to its marketing and final sale.
Riversand can handle millions of products and thousands of attributes, so any size retailer could benefit
from this platform.

Tanner (Germany) – Systems and software tools are available for automated solutions, and their staff of
more than XX system integrators and software developers in Germany and Vietnam are familiar with
them. This allows their clients to structure their information, record it effectively and make it available
via their media to the various users in combinations which create added value. From mid-sized
companies to corporations, they assist in the industrial preparation, organization, administration,
distribution, and publication of the product information needed within specific departments as well as
throughout the entire company.

New Players Competition


In addition to these ‘big’ systems, new players have appeared on the market in recent years. Based on
new development technology, PIM systems have been developed that respond particularly well to the
ever-growing e-commerce market. This usually entails smaller companies (around XX persons) that have
developed PIM products from within a specific sector and have introduced them to the market as
generic products. The functionality is often somewhat more limited than the big PIM systems, especially
in terms of the possibility to load automated product information in the system. This usually involves
implementing a great deal of additional software. Here are several companies that fall within this group:

inRiver (Sweden) – InRiver allows you to push product information to virtually any channel you own,
including e-commerce sites, catalogs, mobile devices, signage, in-store point-of-sale systems and more.
InRiver even lets you take online-only information, like customer ratings, reviews, comments and
behavior, and use them in other areas of the retail business. inRiver is designed for both BXB and BXC
retailers. It’s ideal for any business with lots of product data across multiple channels, specifically ones
with a lot of online consumer participation.

Salsify (USA) – Salsify is a cloud-based PIM platform that gives everyone across your organization access
to the same, real-time data from anywhere in the world. Salsify integrates easily with all major ERP,
DAM and e-commerce platforms. The pricing ranges from: X) Free (XXX SKUs, X user, X publication
feeds), X) US$XXX/month (XXX SKUs, X users, XX publication feeds), X) US$X,XXX/month (X,XXX SKUs, XX
users, XX publication feeds), X) US$X,XXX/month (XX,XXX SKUs, XX users, unlimited publication feeds)
and X) Custom options. Ideal for retailers with a lot of cooks in the kitchen. Its flexible permissions,
collaborative tools and audit history capabilities make it perfect for big teams with lots of ever-changing
product data.

Merchantry (USA) – Merchantry’s PIM platform is built with retailers in mind. It lets multi-vendor
retailers scale their workflow, simplify supplier onboarding and manage product data with a user-
friendly portal systems. Suppliers enter their information into a personal portal, and that data is
funneled into the retailers’ portal. Finally, that product and inventory information can be managed and
pushed out to selling channels online, in print or in store. This is ideal for retailers with a large number of
vendors and suppliers, as it offers a self-onboarding process. This speeds up the time-to-market and cuts
down on in-house labor costs.

Perfion (Denmark) – Perfion gives you one source of product data across all channels, including
marketing, merchandising, sales and more. Perfion integrates easily with existing IT systems, and you
can seamlessly export data to Microsoft Office, Microsoft SharePoint, Adobe InDesign, point of sale
devices and more. Perfion is ideal for retailers with complex product structures, multiple selling
channels or multi-language sites.

Loadbee (Germany) – Core product loadbee product family is the same cloud-based service for cross-
channel distribution of purchasing decision product information to all POS and on all digital devices.
They work closely with industry and commerce to guarantee a highly efficient utility of the products for
their customers in the market.

Sepia (Germany) – Alterra Product Information Management (PIM) software enables the fast
implementation of a professional product information management in your company. You manage even
the most complex product data in your web browser and publish them automatically in different media
and in the languages of the markets served by you. Sepia’s customers can do product roll outs within a
quarter of time by product Information management – in all areas: e-commerce, point of sale, print
catalogs, websites, apps and for its trading partners.

DAM Group (Germany) – The DAM Group GmbH has been a pioneer in the increasingly important field
of digital asset management since its inception in XXXX. The successful, well-designed product media
cockpit has been crucial in making DAM Group one of the most experienced European providers and
operators of enterprise digital asset management solutions today. Offer turn-key solutions and develop
custom business applications based on our core product, media cockpit.

ContentServ (Germany) – Contentserv develops one of Europe’s most innovative web-based software
solutions to bring all product and marketing information faster into the markets. Reduce your marketing
department’s workload and process cost dramatically by providing them the opportunity to handle your
company’s product data online. Optimize your product information, create marketing texts online, work
collaboratively on Adobe Indesign documents over the web, create product pdf-sheets on the fly and
significantly reduce the time to market for your marketing content. Contentserv is best for BXB retailers.

Open Source Competition

As a third group is the so-called Open Source products. These products are indeed also technically
modern. The Open Source PIM systems currently available on the market offer extremely limited
functionality. The nature of Open Source is that the Community contributes to the further development
of a product. If the underlying organization is not set up adequately, the commercial risk is high. A PIM
system within a company is often a business-critical application. Here are several examples:

IBM InfoSphere (USA) – IBM InfoSphere is a robust solution designed to give retailers and businesses the
real-time data they need to make strategic decisions. It offers data aggregation and syndication,
collaborative workflows, auditing, reporting, flexible data modeling and hundreds of other helpful
features. InfoSphere consolidates data across all channels, including ecommerce, in-store, kiosk, mobile,
print catalogs and more, and it is one of the most popular PIM solutions around. IBM InfoSphere is
designed with BXB retailers in mind, offering them an effective means of communicating real-time, up-
to-date information to partners and suppliers.

Pimcore (Austria) – Pimcore is an open-source multi-channel management platform. It gives retailers full
control over all web properties, marketing campaigns, data channels (mobile, app, desktop, social and
print), and content. Pimcore also has built-in tools for email campaigns, newsletters, social media efforts
and more. Pimcore is one of the few PIM solutions that allows you to manage app and mobile content
seamlessly, so it’s a great fit for cutting edge companies with their hand in technology. It also have built-
in marketing tools that can offer added value.

Akeneo (France) – Akeneo help thousands of manufacturers and retailers across the globe to maintain
their competitive advantage by establishing one single source of truth for product information. More
productivity, faster offering expansion and accelerated time-to-market, Akeneo PIM is an intuitive and
open source software that brings instant results. Their enterprise platform is the most agile and scalable
in the market. Designed for retailers looking for efficient answers to their multichannel needs.
Although there are handful of PIM providers with their own strengths, there are still weaknesses that
have yet to be overcome. According to IT-Consultis (XXXX), Pimcore, for instance, don’t have support,
while IBM hasn’t had a significant release since XXXX. Hybris, Heiler, and EnterWorks lacks connectors
with open-source e-commerce apps. Meanwhile, Riversands has no digital assets management (DAM).
Some are more focused on CMS than true product inventory management. And of course, pricing is an
issue too.

(USP) Unique selling proposition

The company’s USP will promise a clearly articulated benefit to consumers, offers them something that
competitive products can’t or don’t offer, and is compelling enough to attract new customers.

The main USP for the company is standardization of online data and content distribution and
management. In this way, the company will be better than its competitors and therefore, will improve
the effectiveness of the promotion and sales activities.

The comparison between different products from the web is another USP of [ERP SOFTWARE BUSINESS
PLAN COMPANY]. The customers will have all products at one place. This will give the customers a
representative view of the products they are interested for.

Another important USP for [ERP SOFTWARE BUSINESS PLAN COMPANY] is the background of its parent
organization and highly trained and experienced staff. This gives [ERP SOFTWARE BUSINESS PLAN
COMPANY] competitive advantage against new start-ups on the market.

Market Overview

PIM market

In this section will be analyzed the market of the industry globally. In addition, it will be shown the main
statistics for the global online sell, because it is important for the target market of [ERP SOFTWARE
BUSINESS PLAN COMPANY].

According to MarketsAndMarkets report (May XXXX), the PIM market is estimated to grow from
US$X.XX Billion in XXXX to US$XX.XX Billion by XXXX with a CAGR of XX.X%. Indispensable requirement to
have centrally managed data and rising need for compliance and verification are the main drivers of the
Product Information Management market. The report on the PIM market considered XXXX as the base
year and the forecast period from XXXX to XXXX. The report aims at estimating the market size and
future growth opportunities of the Product Information Management market across different segments,
such as software type, deployment models, service type, user-type, vertical, and region. PIM
compromises a broad set of software products and services that help the user types, such as SMBs and
large enterprises to centrally manage their consolidated master data. The multi-domain PIM
applications such as product and supplier data have provided the organizations with a unified view to
manage their clients’ demands. The most prominent demand has been for bridging PIM solutions with
the technologies of big data and BI with the cloud.

The consulting and system integration services segment is expected to have the largest market share
and highest CAGR during the forecast period. The multi-domain PIM software’s are being increasingly
adopted by companies and organizations in various industry verticals such as Banking, Financial Services,
& Insurance (BFSI); retail; manufacturing; energy & utilities; healthcare; IT & telecommunication;
government; and transportation & logistics among others. BFSI is expected to dominate the PIM
industry market, contributing to the largest market share, during the forecast period. The large
enterprises, and Small and Medium Enterprises (SMEs) as a potential target, are showing high interest in
the cloud-based PIM software due to its multiple advantages such as low operational expense, easy
deployment, scalability, and easy collaboration.

Globally, North America is expected to have the largest market share and would dominate the Product
Information Management market from XXXX to XXXX. Asia-pacific (APAC) offers potential growth
opportunities, as companies in the APAC region are turning toward multi-domain PIM software
providers to offer a high degree of services in terms of quality, performance, and capacity. However,
diversified government regulations and policies present across domestic and international borders are
restraining the growth of the Product Information Management market. The chart below shows the
global PIM market size, by region in XXXX. From this chart it can be seen that in XXXX North America will
still have the largest market share, while the second place will take Europe and the third place is for
APAC.

The total e-commerce sales are important for analyzing the market globally. They have climbed
remarkably steadily for years, with continuous further growth expected. The total number of digital
shoppers worldwide grew by over XXX million between XXXX and XXXX, and is keep on growing. About
the global online users, there is a chart below which gives information on the digital buyer penetration
worldwide from XXXX to XXXX. In XXXX, XX.X% of global internet users had purchased products online.
By XXXX, this figure is expected to grow to XX.X%.

In addition to the market, the retailers are considered as potential target market and below will be
analyzed in details. The global retailers and global brands are global for a reason—their brands, systems,
scale, or intimacy in regions allow them and compel them to push their boundaries further, but it is
never easy. The chart below gives information on retail e-commerce sales worldwide from XXXX to
XXXX. In XXXX, retail e-commerce sales worldwide amounted to US$X.XX trillion and e-retail revenues
are projected to grow to US$X.XXX trillion in XXXX.

Looking into more details, the next chart provides a ranking of the leading retail e-commerce markets by
several countries based on sales between XXXX and XXXX. From the total e-commerce sales worldwide
for XXXX, a half of the sales is estimated in China (US$X.XXX trillion). China is the biggest e-commerce
market in the world with US$XXX billion in sales projected for XXXX. Factors like population contribute
to their top slot with more than XXX million internet users.

USA has the second place and is one of the most popular countries in the world for ordering products
online from other countries, with price (XX%) being the primary reason for engaging in cross-border
commerce. Many consumers around the world also look to the country for products, with XX% of cross-
border consumers who have made a purchase from the USA listing it as their top international online
shopping destination. The XXXX USA e-commerce market has become the second largest globally and is
expected to reach a total of US$XXX billion by XXXX, accounting for approximately X% retail sales within
the country. Retailers possess or seek a strong presence in the USA because it is one of the largest
economies in the world. The uniformity of the country from a general taxation and language perspective
also makes selling online in the USA easier than other countries. Finally, a sophisticated global
infrastructure allows for the deployment of modern logistics capabilities. The number of digital buyers in
USA reached XXX million in XXXX and continues to increase, with the total number of digital buyers
projected to surpass XXX million by XXXX.

Other countries are UK for which is expected to reach a total of US$XXX billion by XXXX, Japan – US$XXX
billion the same year, Germany- US$XX billion, France with total estimated of US$XX billion, South Korea
with total of US$XX billion, Canada- US$XX billion, Brazil-US$XX billion and the last is Australia with total
of US$XX billion by XXXX.

The UK, Germany and France are Europe‘s three largest ecommerce markets. In XXXX, they jointly
accounted for just over XX% of all digital turnover in the region. The UK alone claimed XX.X% of digital
sales in The “European BXC E-commerce Report XXXX by Ecommerce Europe. According to the report,
the value of goods and services bought digitally across Europe has been rising at about XX% annually for
four years, and gains will continue at a similar pace, at least in the short term. In XXXX, digital sales are
expected to reach €XXX billion (US$XXX billion). Additional forecasts estimate turnover in XXXX and XXXX
at €XXX billion (US$XXX billion) and €XXX billion (US$XXX billion), respectively.
In addition, there is a chart below from XXXX Global Retail E-Commerce Index highlights the world’s
largest markets for e-commerce dominate the top half of the top XX, led by the United States, China,
and the United Kingdom. In the bottom half are some smaller markets, such as Mexico, whose potential
for growth is impossible to ignore.

Across the world, the past year brought a continuation of the impressive growth of retail e-commerce
around the world. Sales increased more than XX percent worldwide in XXXX to almost US$XXX billion, as
online retailers continued expanding to new geographies and physical retailers entered new markets
through e-commerce. The small and mid-size retailers grew their online sales in XXXX by XX.X% to
US$X.XX billion from US$X.XXX billion.

The E-commerce platforms are also important to analyze as a potential market. There are many e-
commerce software available in the market that can be used as an e-commerce platform for a business.
The chart below shows the most popular E-commerce platforms (in Top XM Websites).

From the previous statistics, it can be concluded that ecommerce market is a huge market that is still in
its infancy which presents an amazing long term opportunity for businesses who are willing to reinvent
the retail experience online and fuel the shift in consumer behavior.

PM Market

Analyzing PM market is the main focus in this section. The information included show a global overview
of PM and market potential, followed by per country statistics.

Recently, digital media buying is being revolutionized by programmatic buying technologies. Over the XX
countries analyzed by MAGNA GLOBAL newest report (September, XXXX), display and video inventory
transacted through programmatic methods reached US$XX.X billion globally in XXXX (+XX% compared to
XXXX). Growth will remain strong over the next four years, with an average annual growth rate of XX%,
to reach US$XX.X billion by XXXX. The main drivers behind this growth include the opportunity to reduce
transaction costs on both the buying and selling side, the opportunity to monetize a broader spectrum
of digital media impressions, and the opportunity to leverage consumer data at scale to improve the
efficiency of ad campaigns.

Globally, the chart below shows the programmatic spend as a share of banner display and video growing
to XX% of total display and video spend in XXXX, compared to XX% last year, and will increase to XX% by
XXXX.
Next chart shows the PM market by countries. It can be seen that US is leading the global adoption of
programmatic with US$X.Xbillion worth of transactions expected in XXXX. The US represents XX% of the
global programmatic market. Programmatic transactions represent XX% of total display and video
dollars already in XXXX in the US, growing to XX% by XXXX. Other largest markets in programmatic
dollars are the UK, Japan, China and Germany. Germany, Japan and China, however, are currently
lagging behind in terms of adoption. It’s only the large total size of these markets that elevates their
programmatic spending totals. In the US and UK, by contrast, programmatic spend already represents
nearly half of total banner display and video dollars spent.

Beyond the numbers, the programmatic markets in various countries are developing in significantly
different ways. In North America, Western Europe and Australia, established premium digital sales
channels were already in existence when programmatic trading was introduced. For this reason,
publishers typically only introduce premium inventory through their own controlled environments such
as publisher cooperatives, a concept that originated in France. In Asia Pacific, global tech solutions that
dominate elsewhere have real competition from local ad tech platforms. In combination with the
entrenched incumbent transaction methods and relationship-focused sales channels, programmatic
development has been comparatively slow. In Latin America, dominant publishing houses can exert
significant control on the expansion of programmatic trading through their willingness to embrace
programmatic platforms.

From the PM market statistics, it can be concluded that this market is huge and growing rapidly. This is
an opportunity for [ERP SOFTWARE BUSINESS PLAN COMPANY] because the company is clearly focused
on the automatic delivery of content to the ads that are sold. Therefore, [ERP SOFTWARE BUSINESS
PLAN COMPANY] see opportunity in supporting the PM by delivery of Programmatic Content.

Internal Analysis

Company Background & Team

[ERP SOFTWARE BUSINESS PLAN COMPANY] Inc. is a startup established in Delaware, with offices in
Silicon Valley, looking to further extend to Asia (Singapore) and Europe during XXXX. The parent
company to [ERP SOFTWARE BUSINESS PLAN COMPANY] is Database for Commerce and Industry – DCI
AG. [ERP SOFTWARE BUSINESS PLAN COMPANY] has an initial staff of X people.

The Founder of the company is [ERP SOFTWARE BUSINESS PLAN FOUNDER]. He is also founder and CEO
of DCI AG. Combining Michael’s background, education, the long work experience, his skills and
capabilities, brought up the idea of starting [ERP SOFTWARE BUSINESS PLAN COMPANY], a company
which offers standardized online data and content distribution and management. His major awards and
honors are: “Philip Morris Research Award XXXX”, “eBusiness Award” by IBM and ZDF/WISO XXXX and
“Deutscher Internetpreis XXXX” awarded by the Federal Ministry of Economics.
[ERP SOFTWARE BUSINESS PLAN CO-FOUNDER] is the CoFounder of [ERP SOFTWARE BUSINESS PLAN
COMPANY] with great technical skills and long work experience. He is a dynamic results driven business
leader in the tech, media and marketing services and strong business and management experience in
Information and Internet industries. [ERP SOFTWARE BUSINESS PLAN CTO] is also experienced in
managing interdisciplinary teams and partners for technology products and internet services. His main
specialties are: Leadership, Communication, Mobile ,Digital Media, capture Product Content, refine
Product Content, Marketing, New Product Innovation, Development and Market Implementation,
Leadership of organizations through change and growth strategies.

[ERP SOFTWARE BUSINESS PLAN CTO] is Chief Technical Officer of [ERP SOFTWARE BUSINESS PLAN
COMPANY]. He is analytical hands-on executive with presence and background in marketing, sales,
corporate finance and controlling. His work experience makes [ERP SOFTWARE BUSINESS PLAN CTO]
deliver operational improvement, successfully. [ERP SOFTWARE BUSINESS PLAN CTO] is Master of
Business Administration (M.B.A) at Technical University [ERP SOFTWARE BUSINESS PLAN LOCATION].
Beyond education and work, his main specialties are: Team Development, Business Planning, Valuation,
M&A and Business Cases.

In addition to the company team, [ERP SOFTWARE BUSINESS PLAN COMPANY] has outsourcing partner
from Vietnam – FPT Corporation which can quickly scale up if necessary. Founded in XXXX, FPT
Corporation has more than XX,XXX employees and more than X.X billion US dollars in sales by far the
largest IT service provider in Vietnam. The company is also one of the leading IT consulting companies in
the Asian market. FPT has offices in Japan, Australia, Singapore and Malaysia, as well as in France and
the United States, another major market for FPT. Among the services offered include both a broad range
of IT services and BPO services. FPT has grown rapidly in recent years and has thereby V. A. set in future,
such as cloud, mobility services or Big Data as well as in the areas of individual and standard software
priorities. In addition, FPT operates its own university with currently more than X,XXX students and
partnerships with other universities worldwide.

Process workflow

Below is the process workflow of the company explaining all steps that are happening in order to have a
successful customer. It can be summarized in X steps.

Customer onboarding

Partner Data registration

Product Data registration

Product Data and Content workflow management


Partner collaboration, read-write control and versioning

Programmatic deployment of assets

Management and measurement of deployed active assets

Behavioral analytics

Marketing strategy

Communication Strategy

The marketing strategy will identify the different ways the company can talk to its customers, and
concentrate on the ones that will create most sales. All marketing investments of the company will aim
to quickly improve name recognition and rapidly penetrate the market.

All marketing activities and efforts will be outsourced and delegated to marketing agency. The agency
will be responsible for drafting and implementing a marketing communication plan. Doing so, [ERP
SOFTWARE BUSINESS PLAN COMPANY] will save on overhead, commitment, recruiting time, training
time, and expenses of full-time staff. However, here are few marketing guidelines that can be applied.

The main focus of [ERP SOFTWARE BUSINESS PLAN COMPANY]’s marketing activities will naturally be
marketing through global presence at all suitable trade organizations, trade shows, state organizations,
trade fairs platforms and business associations lists as multiplier where the company will scrape and
standardize and then present it as a free PR gift. Also, here they will meet with lot of content suppliers
as well as product companies and service providers to the system as possible in order to provide the
service worldwide. Participation in this kind of events builds an optimal enterprise exchange framework
which is of great essence to [ERP SOFTWARE BUSINESS PLAN COMPANY] promotion.

Another marketing activities will be on Internet marketing, as this will promote all the company’s
services most efficiently. [ERP SOFTWARE BUSINESS PLAN COMPANY]’s website is one of these online
marketing channels in order to make the business closer to the public. Google AdWords and advertising
on social networks will play also an important role in order to encourage visitors to contact the
company. It will be found the best keywords that are most commonly searched and will advertise on
them. A carefully thought-out email marketing and direct telephone contact strategy completes the
marketing mix.
In addition to online marketing, the company will have online support in order to help its customers
solve a problem at any time. The company will provide the best solutions to the targets and its partners,
which will be a helpful marketing strategy.

Pricing Strategy

[ERP SOFTWARE BUSINESS PLAN COMPANY] will use a variety of pricing strategies when selling a
product or service. The price can be set to maximize profitability for each service sold or from the
market overall. It will be used to defend an existing market from new entrants, to increase market share
within a market or to enter a new market.

The company will be oriented in three main markets: Europe, USA and Asia. Signing maintenance
contracts with loyal clients will enable the company to achieve solid predictability of revenue and at the
same time ensure longer-term customer loyalty in terms of fulfilling orders as compared to its
competitors. The company will earn from the generated brand reach and calculate by “Active View”,
where different prices will be set according to the quality of the view and use. Of the approximately
US$XX billion global online spend, [ERP SOFTWARE BUSINESS PLAN COMPANY] would target to win
share in a fast growing segment valued at some US$X.X billion in XXXX and will become a strong
competitor. The quality standard will facilitate [ERP SOFTWARE BUSINESS PLAN COMPANY]’s success in
communication to attract serious, well-paying clients.

[ERP SOFTWARE BUSINESS PLAN COMPANY] will also earn from content creation fees, freemium
licensing model. (US$X-X per SKU) and from partners US$XX per brand/manufacturer user license per
month.

Although these are initial pricing strategies, the company will actively look at the market changes and
adapts its pricing accordingly.

Partner Strategy

As potential partners, [ERP SOFTWARE BUSINESS PLAN COMPANY] has many companies which have
shown interest to participate in the standardization process, such as Energy and Telecom companies.

The partner strategy for delivering content marketing is also very important for [ERP SOFTWARE
BUSINESS PLAN COMPANY]. The company will produce personalized content and distribute it across the
web based on the target audience, interests and activity. [ERP SOFTWARE BUSINESS PLAN COMPANY]
will partner with existing Programmatic Marketing Agencies, and will support them with complementary
authorized content for the ads. By ensuring that ads are linked by [ERP SOFTWARE BUSINESS PLAN
COMPANY], an ad becomes more than just mindshare, enabling customers to discover more about the
product. This will cause affiliate active views through using the plugin of [ERP SOFTWARE BUSINESS
PLAN COMPANY]. The plugin will act as a periscope for customers who are interested to look at further
contextual information for products.

While in PM agencies have current focus on the automated buying and selling of the ad space, [ERP
SOFTWARE BUSINESS PLAN COMPANY] is clearly focused on the automatic delivery of content to the ads
that are sold. Therefore [ERP SOFTWARE BUSINESS PLAN COMPANY] is about joining these dots to
deliver Programmatic Content. There are many PM agencies that work with programmatic buy/sell of
ads. Five of them were identified as potential partners to which [ERP SOFTWARE BUSINESS PLAN
COMPANY] will deliver marketing content.

LIST REMOVED

Product/Service Specification

[ERP SOFTWARE BUSINESS PLAN COMPANY] is the answer to the demands of today’s consumers,
solution providers and solution manufacturers, on a worldwide market ruled by Big Data, cloud solutions
and Internet of Things constant changes.

[ERP SOFTWARE BUSINESS PLAN COMPANY] operates at several levels to deliver transformational
customer and company experiences and performance: Organizing the world’s product data, brand
content and connecting customers to better quality digital experiences. The [ERP SOFTWARE BUSINESS
PLAN COMPANY] solution is essentially three elements:

These are two cloud based data stores organized using intelligent workflow and algorithms to manage X
product data and content, as well as X partner data and a unique iconic programmable [ERP SOFTWARE
BUSINESS PLAN COMPANY] plug, that connects customers and organizations to quality data and content
where they need it, when they need it. The main products/services of the company are:

[ERP SOFTWARE BUSINESS PLAN COMPANY] Plug: Active views of delivered product data and content, is
our primary revenue source. (US$X.XX per active view). The [ERP SOFTWARE BUSINESS PLAN COMPANY]
plug is the worldwide symbol for certified and structured content description of products, brands and
manufacturers, providing access to standardized data in a digital ecosystem. The app collects real-time
information from all existent domains, providing access to standardized data, in a digital ecosystem
where everyone can distribute its content via [ERP SOFTWARE BUSINESS PLAN COMPANY] and connect
arbitrarily with all systems. The penetration strategy of [ERP SOFTWARE BUSINESS PLAN COMPANY] plug
is for free on contact page of companies.

Product Cloud: Content creation fees, freemium licensing model. (US$X-X per SKU)

Partner Cloud: US$XX per brand/manufacturer user license per month. Manufacturers can create
consistent content and share it on various channels to inform their audience about the latest news and
products, while people can communicate directly with the data owners, provide feedback or get help
through the customer care system.

The features of the [ERP SOFTWARE BUSINESS PLAN COMPANY] app are:

Digital Transformation – [ERP SOFTWARE BUSINESS PLAN COMPANY] app keeps you up to date with
standardized digital data for millions of products and global brands.

Content Management – [ERP SOFTWARE BUSINESS PLAN COMPANY] content management options
allow brand owners to efficiently manage business data and connections.

Portable Content – The app works on any mobile device, speeding up content management processes
and data research.

Product Information – [ERP SOFTWARE BUSINESS PLAN COMPANY] comprises a wide variety of product
data, such as technical specs, reviews, comparison, alerts and updates.

Customer Support – [ERP SOFTWARE BUSINESS PLAN COMPANY] is highly oriented towards customer
needs, providing direct contact with brand representatives through the support system.

Organizational Structure

As this is planned to be a small company, there will not be a need of a formal organizational structure. In
addition, the company can use its founding company resources – XX software developers in Vietnam and
a content factory in Romania with XX employees.

The company will have one CEO – the founder, [ERP SOFTWARE BUSINESS PLAN FOUNDER]. He will be
responsible for the success or failure of the company. The CEO will carry on about operations,
marketing, strategy, financing, creation of company culture, human resources, hiring, firing, compliance
with safety regulations, sales, PR, etc. Part of these will be outsourced to external experts.

The CoFounder, [ERP SOFTWARE BUSINESS PLAN CO-FOUNDER], will be Managing Director. He will
achieve the day-to-day management and together with the CEO, will set the tone for a company’s
image, management and operations.
The third person of [ERP SOFTWARE BUSINESS PLAN COMPANY] is the Chief Technical Officer, Ashley
Reynolds. He will be responsible for making sure the company continues to have the best technology
offering in a dynamically-evolving highly-competitive space. Also, he will effectively hold, develop,
articulate, and continually evolve the company’s strategic technical direction.

A further information is needed in order to design an organization chart.

SWOT Analysis

Having in mind the External and Internal analysis, a SWOT analysis can summarize the findings.

Strengths:

Brand. The associated IP with [ERP SOFTWARE BUSINESS PLAN COMPANY] brand and logo is secured
and protected with trademark registrations.

Technology. Technology is secured with granted Patents in the US, EU and Asia.

[ERP SOFTWARE BUSINESS PLAN COMPANY] is the authorized data and content hub for the PIM and
CMS systems of the world. There are no product information standards today and no real-time updates
and maintenance possible.

Unique features. Programmatic content delivery technology, enables a highly effective native customer
behavior based advertising solution.
The parent organization DCI AG is established XX years with excellent know-how, relationships and
expertise in the European and American IT Commercial sector.

Scalable technical development team based in Romania and Vietnam.

Through the unique partner marketing approach, [ERP SOFTWARE BUSINESS PLAN COMPANY] can reach
more customers, more quickly than with traditional approaches.

Weaknesses:

Capital constrained growth issues.

Need better control of the processes.

The quality and design of the content (need to take more time and work to make good design and
quality of the content in order to attract more customers).

Opportunities:

Stronger competitive position.


More satisfied customers.

Increase partnerships.

Increase the PIM market.

Sell easily to both BXB and BXC customers.

Growing the company on worldwide level

Expanding to IoT and MXM

Threats:

Failure to get adoption of the [ERP SOFTWARE BUSINESS PLAN COMPANY] plug on partner web
presences.
A larger more established player in an adjacent business segment, simply entering the market through
sheer scale.

New government and industry regulations requiring new standards of data compliance.

Risk Management

Looking at the SWOT analysis, several risks have emerged for [ERP SOFTWARE BUSINESS PLAN
COMPANY]. The table below shows an overview of the identified risks as well as weighting them based
on probability (how probable is the event to occur) and impact (what will be the impact on [ERP
SOFTWARE BUSINESS PLAN COMPANY] if the event occur). Based on these X variables a total risk score
has been generated.

Risk Management Probability (X-X) Impact (X-X) Total

Capital constrained growth issues X X XX

Failure to get adoption X X XX

A larger more stablished player X X XX

New government and industry regulations X X X

Need better control of the processes X X X

The quality and design of the content X X X

Mission, Vision and Objectives

Mission: Collecting real-time information from all existent domains, providing access to standardized
data, in a digital ecosystem where everyone can distribute its content via [ERP SOFTWARE BUSINESS
PLAN COMPANY] and connect arbitrarily with all systems.
Vision: Connecting the world’s product information, enabling faster better quality decisions, and
enabling MXM IOT automation.

The most important key business objective of the company are:

The primary strategic objective is the ubiquity of the [ERP SOFTWARE BUSINESS PLAN COMPANY] plug
where products are listed online. This ensures access to authorized manufacturer data and quality brand
content;

Establish the sales organization, partner structures and direct key customers to achieve breakeven
within the first three years of operations;

Go public in XXXX, via an IPO on the NYSE, to deliver the necessary capital structure and corporate
profile to drive global growth of [ERP SOFTWARE BUSINESS PLAN COMPANY];

In XXXX [ERP SOFTWARE BUSINESS PLAN COMPANY] will be in a high growth phase in the USA, Europe,
and Asia. Ramping penetration in the IT Communications product and service sector, delivering quality
product data and brand content to customers and partners;

Aside from the most appropriate capitalization to scale the venture;

Customer contracts and winning commissioned sales partners to scale through using a leveraged
multiplier effect;

Development of:

Intelligent algorithms and heuristics to organize and automate data and content quality management;

Secure and reliable data deployment, distribution and management;

Backend dash boarding and analytics engine.

[ERP SOFTWARE BUSINESS PLAN COMPANY] can also standardize contracts, such as cellphone contracts
on Amazon, CMS for large legal archives, etc.

Financial Analysis

Capital and Startup-Costs

The company will be asking for equity funding in the range of US$XX million to pay for investments and
expenses during the launch phase of the business. Most of these costs will be associated to the actual
development costs of the software and a likewise significant amount of the costs are other HR costs,
especially sales and management.

Due to the triple launch in all three markets at the same time the startup will be incurring a high fixed-
cost block from the very beginning. Due to the fact that [ERP SOFTWARE BUSINESS PLAN COMPANY]
offers a wide range of usage potential, it is however expected that the startup will be generating
substantial revenues already in the second year of founding, with the breakeven expected for the third
year.

Revenues and Break-Even

In the first year, the company will be focusing on development of the product and the forming of
relationships with pilot project customers and public-relations partners. Much effort will also have to be
invested in training and recruiting. Therefore it is expected that in the first year no revenues will be
generated. However already in the second year a revenue of US$X.X million is considered realistic with
the revenues climbing to US$XX.X million in the third year, leading to a breakeven profit for that year of
US$XX.X million. In the fourth and fifth year, profits of respectively US$XX.X million and US$XX.X million
are projected.

Future Capital Needs

The start up plans for no further investments or the taking up of any loans in the first five years of
establishment. The liquidity is estimated to remain high enough to both leave space for higher than
expected marketing or development costs as well as enable the startup to have enough time for market
penetration should the revenue goals prove to be harder to achieve than expected.

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