Store planning guide.

Week 22 – 27
Week 22 Week 23 Week 24
Tesco Week
23 July 30 July 6 August
 National Pay Day  Summer School Holiday Starts -  F&F Autumn Range Change
England and Wales
Key Events  Tesco Pay Day
 F&F Sale

 Grocery Wed  BWS Tues  Frozen Tues

 MFP Part b Wed  H&B Wed  MFP Wed
Promotions  Bakery Tues  Provisions Wed
 MFP Part c Wed  Produce Wed
 GM Thurs

 G71 Grocery - Biscuits
 G51 Grocery - Breakfast Cereals
 G61 Grocery - Tea, Coffee and
Beverages
 G16 Grocery - Speciality Foods
 G42 Grocery - Eating Aids
PV Schedule
 N56J H&B - Male grooming
 N56M H&B - Mass Market Skincare
 N55A H&B - Oral hygiene
 B31 Bakery - Sliced bread
 B63 Bakery - ISB Morning goods
 W61 BWS - Spirits and Liqueurs
 W43 BWS - White wines
 F72 Frozen - Frozen Fish & Fish
products
 F79 Frozen - Frozen pizza
 F74 Frozen - Frozen Ready Meals
 F75 Frozen - Frozen Confectionery
 F42 MFP - Chicken
 F51 Provisions - Dairy cabinet
provisions
 F53 Provisions - Meat Cabinet
provisions
 F57 Provisions - Fresh Fish
 F52 Provisions - Yogurt and Dairy
desserts
 F15 Produce - Vegetables
 F12 Produce - Organic Produce

 GSA Garden sell through with Brand  PA2 Clean Up Mon

outlet continuing Mon
Flexi  PA1 Back to school GM Tues
 Flexi BTS clothing Mon

 GSA Garden sell through with BTS Mon  PA2 Back to School Clothing Mon
Trade PA2  PA1 Back to school GM Tue  GSA Clean Up Mon
Space

 GSA Garden sell through with BTS Mon

PA1  PA1 Back to school GM Tue

 Back to school GM Tue

GSA

Space Range &  Cereals and Hot Bev Reset  Grocery 1 Canned Reset FOS & Chilled  Grocery 2 and World Foods Reset
 Electrical Drinks Reset
Display (Large Plans
 Hot Counter
Only)

 My Tesco Family Ends Week 26  Faster Digital Vouchers Ends Week 24  Right To Work Health Check Large
 Information Security Refresher Training  Dotcom CDD Driver License Review Stores Ends Week 27
Ends Week 26 Ends Week 26  Scheduler Rollout Ends Week 32
 Colleague Bonus Plan Announcement  Quarterly Personal Data Cleanse End  Tesco Bank Financial Regulations
New Activity Ends Week 22 Week 24 Refresh Training Ends Week 30
(Selected managers)  Brand Guarantee and Value Briefing  Pharmacy Updates Ends Week 26  Festive Food To Order Online Training
Ends Week 24 Ends Week 26
 Office Tools Upgrade and Mobile Phone
Replacements Ends Week 38

 Fulfilling Safely and Brilliantly Every Day
 Fire Risk Assessment
 Data Cleanse for Large Stores
 New Food Waste App
 PensionWise Guidance Appointments
 GM Minimum Manning
 Hearing Loop Installation (Phased)
Continuing Activity  Gift Card Checkout Enhancements
(Selected managers)  Store Service Viewpoint
 Quarter 2 Clearance Event
 Store Forum Activity
 Develop your Potential
 Out of Code Training
 Fulfilling Safely and Brilliantly Every Day
 Fire Risk Assessment
 Data Cleanse for Large Stores
 New Food Waste App
 My Tesco Family
 PensionWise Guidance Appointments
 Hearing Loop Installation (Phased)
 GM Minimum Manning
 Gift Card Checkout Enhancements
 Quarter 2 Clearance Event
 Develop your Potential
 Information Security Refresher Training
 Out of Code Training
 Brand Guarantee and Value Briefing
 Pharmacy Updates
 Fulfilling Safely and Brilliantly Every Day
 Fire Risk Assessment
 Data Cleanse for Large Stores
 My Tesco Family
 PensionWise Guidance Appointments
 GM Minimum Manning
 Hearing Loop Installation (Phased)
 Quarter 2 Clearance Event
 Develop your Potential
 Scheduler Rollout
 Information Security Refresher Training
 Out of Code Training

 Fire Evacuation Drills & Personal  Store Forum Activity  Gift Cards Checkout Enhancements
Evacuation Plans  WMTY Summer Survey
 Colleague Bonus Plan Announcement  Faster Digital Vouchers
Final Week of  Quarterly Personal Data Cleanse
Activity (Selected  New Food Waste App
managers)  Brand Guarantee and Value Briefing

Support Office
Store planning guide overview
To be briefed in the relevant meetings, e.g. Brilliant Basics
Week Project Name Who What How

My Tesco Family meetings for Store Managers to

hold with a group of customers. The sessions
will help to get closer to customers and help to
22 My Tesco Family Store Manager improve the shopping experience. The Store An informal meeting led by the Store Manager.
Manager will ask a mix of different customers
from their store to come and talk about strengths
and opportunities in their store.

Team 5 take place updating colleagues on the

Colleague Bonus
22 All Managers current years plan and signposting them online This will be briefed in the corporate Team 5 update
Plan Announcement
for more details

For stores with under 200 colleagues, training will

A small refresher for colleagues reminding them
be completed via Click & Learn in line with the way
Information Security around the importance of protecting our
22 All Managers Legal Refresher training is completed.
Refresher Training technology equipment as part of keeping Tesco
For stores with over 200 colleagues, training will
secure
be completed via a hardcopy workbook.

We’re ending our Brand Guarantee to focus on

Please brief all checkout colleagues at the
Brand Guarantee offering straightforward value for money, with
22 Checkout Manager beginning of their shift and reiterate the Brand
and Value Briefing significant price savings across own-brand and
Guarantee and Value Brief.
branded products for our customers.

There is no change to the checkout journey as

customers can already access their Clubcard
vouchers online and on the app, and spend them
in store. Therefore we will brief in-store teams in
Currently customers receive their Clubcard
team5 about the change so they can answer any
vouchers quarterly, in their Clubcard statement.
customer questions but won't need to train them
Faster Digital Vouchers will enable customers to
Faster Digital Store Manager, Checkout on anything new. We will also communicate the
23 obtain their vouchers online or on the app, when
Vouchers Manager, Service Manager change to colleagues by email and / or app
they want, and without waiting for the next
notification (i.e. as customers, not as colleagues
Clubcard statement. This gives customers more
but colleagues will get notified first) so that they
control over their Clubcard value.
have the opportunity to use the new functionality.
We’re also looking at whether we’d want to put
posters / tent cards in the colleague room – this is
TBC.

If the store has any data to check they will receive

Some stores will be provided with a small
Quarterly Personal the activity along with a list of data to check and a
23 Stock and Admin Manager amount of personal data that requires checking
Data Cleanse detailed briefing document outlining how the check
as potentially it is incorrect.
is to be carried out and corrected if needed

The audit and a simple guide will be sent to the

Pharmacy Safe and To carry out a safe and legal audit in the
pharmacy manager to complete via the
23 Legal Audit Pharmacy Manager pharmacy to ensure that we are ready for an
communication centre. There is no training
(Pharmacy Updates) external audit.
required as we do this regularly.

Dotcom Managers are sent a list of current CDDs

Review of Customer Delivery Driver's (CDD), Inc.
for their store. CDD's provide proof of their licence
Multi-skill to ensure ongoing Licence validity and
Dotcom CDD Driver validity along with any penalty points, this is
23 Dotcom Manager therefore not putting other road users at risk.
Licence Review reviewed by the Dotcom Manager and recorded on
CDD's will also sign a consent form to enable
the list provided. CDDs will also sign a consent
onward checking as required.
form to allow onward checking as required.

Support Office
Joint Team Planning Meeting Agenda
Purpose: To review service priorities, planned store activities and Big 6 performance so everyone understands what they
need to be focussing on.

 Run through the agenda to ensure everyone is clear on what will be discussed
Agenda Review
 Review any next steps from the last meeting

Review the following and discuss plans to execute in store trade activities :
 Pocket Planner (weekly)
 Department news (weekly)
Focus on Trade
 POS brochure (weekly)
Activities
 Event brochures and promotion planograms (where relevant)
 Discuss what feedback was sent to group ATC managers
 Understand any local trade opportunities

Review the following and discuss potential benefits / impacts for our customers, colleagues and trade:
 Weekly Store Activity Planners
 Retail Weekly News
Focus on Store
 Other planned activity documents
Activities
 Review holidays / days off / duty cover
 Review Weekly Resource plan and Budget Control Sheet
 Review and update the JTP board to ensure it reflects all activities discussed

 Go through the Big 6 reports by exception

Review Big 6  Highlight any red lights and prioritise those which have the biggest impact on service and trade
Performance  Agree who will be responsible for heading up next steps to turn the light from red to green
 Agree who will update the Big 6 with key messages for colleagues

 The Corporate Team5 message is communicated to the team

Team 5
 The store Team5 message is agreed for the coming week based on the output of key activities identified in
Communication
the meeting

 Check if there is any other business that the team wishes to discuss
Any other  Community Update
Business  Key Store Issue for management team to focus on together as a team
 Review Group and Format Team priorities

 Run through all next steps captured from the meeting so that everyone is clear on who owns them and
Review Next Steps their completion date
 Ensure someone is appointed to brief any missing managers on their return

Complete
Project Name Next Steps Who When
Date Initial

Support Office
Counts
Tesco Week Grocery Count Fresh Food Count GM/H&B Count

 Lager /Ales / Bitter / Stouts / Cider / Ready to  Produce  Laundry Care / Kitchen Plastics / Utility
Drink / Low & No Alcohol – Mon  Deli Counter Storage / Floor Care JML – Mon
 White Wine / Rose Wine – Tues  Plant Bread & Morning Goods / Free  Candles – Tues
 Red Wine – Wed  From Bread  Curtains Rugs and Blinds / Core Home
 Champagne & Sparkling Wine / Spirits –  Sandwiches Accessories / Design Home Accessories /
Thurs  Eggs Wed
Week 22  High Value Counts: Cognac - Mon  Milk & Cream  Bath Shop – Thurs
23 July  Bedding / Duvets & Pillows / Kids Bedroom
- Fri

 Shampoo & Conditioners – Tues

 Cereals / Brand Outlet – Mon
Long Life Milk / Canned Fruit / Dessert
Sundries – Tues
 Home Baking / Sugar – Wed
 Preserves / Free From / Dried Fruit and Nut
Snacking – Thus
 High Value Counts: Vodka - Mon
Week 23
30 July
 Everyday Biscuits / Snacking Biscuits / Plain
& Savoury Biscuits – Mon
 Confectionary – Tues
 Energy Drinks / Cola / Flavoured Carbs /
Single Soft Drinks / Adult Soft Drinks – Wed
 Long-life Juice / Squash / Water / Flavoured
Water / Mixers / Kids Drinks – Thurs
Week 24  High Value Counts: Champagne – Mon
06 August
 Hair Styling / Hair Colourants / Asian Health
and Beauty – Weds
 H&B High Value Counts: Stomach
 Produce  Re-Useable Bag Full Count – Tues
 Meat & Poultry  Period Mobile Handsets Full Count (Phone
 Pre Packed Fish Shop Store Count Weekly Via RFID) – Wed
 Fresh Fish Counter / Frozen Fish  Batteries / Consoles / Accessories – Mon
 Fresh Meat Counter  TV’s and Sound Bars / Digital Boxes &
 Horticulture Networking / TV Accessories / Laptops &
 Desserts & Cream Cake Tablets – Tues
 Phone Shop Accessories / Phone
Accessories / Landlines – Wed
 Audio & iPod / Headphones – Thurs
 Personal Electrical / Sewing Aids – Fri
 Femcare – Tues
 Oral Care - Wed
 H&B High Value Counts: Male Shave -
Tues
 Produce  Tablet Accessories / Computer Accessories
 Deli Counter / Connected Home - Mon
 Plant Bread & Morning Goods / Free  Ink & Paper / Printers & Home Office - Tues
 From Bread  Core Sport / Camping / Bikes & Bike
 Sandwiches Accessories - Wed
 Eggs  DIY / Keep it Handy / Lightbulbs, Plugs &
 Milk & Cream Torches - Thurs
 Domestic Electrical – Fri
 Baby Accessories / Baby Toiletries / Bath
Time / Nappies / Baby Wipes / Mum to Be -
Tues
 Baby Food / Baby Milk – Wed
 H&B High Value Counts: Powered Brush -
Tues

 Tea / Coffee & Beverages - Mon  Produce  Outdoor Toys/ Boxed Games – Mon
 Table Accompaniments / Sour Pickles - Tues  Meat & Poultry  Infant & Pre School Toys – Tues
 Canned Meat & Fish / Canned Soup - Wed  Pre Packed Fish  Girls Toys – Wed
 Canned Beans & Pasta / Canned Vegetables  Fresh Fish Counter / Frozen Fish  Boys Toys / Construction Toys / Collectable
- Thurs  Fresh Meat Counter Toys – Thurs
Week 25  High Value Counts: Blended Whiskey  Horticulture  Car Care / Luggage – Fri
 Desserts & Cream Cake  Female Deodorants – Tues
13 August  Men’s Toiletries - Wed
 H&B High Value Counts: Cold & Flu – Tues

 Frozen Ice Cream / Desserts / Lollies / Ice –  Produce  Dining – Mon

Mon  Deli Counter  Cook – Tues
 Frozen World Foods / Ready Meals /  Plant Bread & Morning Goods / Free From  Kids, Hydration & Food Storage /
Yorkshire Puddings / Party Food / Pizza – Bread Glassware – Wed
Tues  Sandwiches  Home Tea Coffee Textiles – Thurs
 Frozen Dietary Needs / Potatoes / Vegetables  Eggs  Baking Accessories / Pans – Fri
Week 26 – Wed  Milk & Cream  Fragrance – Tues
20 August  Frozen Poultry Products / Meats / Fish /  Seasonal Health and Beauty - Wed
Seasonal Meat & BBQ  H&B High Value Counts: (Analgesics)
 High Value Counts: Imported/Irish Whiskeys – Painkillers - Tues
Mon

Week 27
27 August

Support Office
Store planning guide – looking ahead.
Week 25 Week 26 Week 27
Tesco Week
13 August 20 August 27 August
 Afternoon Tea Week  Notting Hill / Reading / Leeds Festivals  Summer School Holiday Ends –
 Rize Festival  Tesco Pay Day England and Wales
Key Events  F&F Clear As You Go  Bank Holiday
 National Pay Day

 Grocery Wed  BWS Tues  Frozen Tues

 Bakery Tues  MFP Wed
Promotions  Provisions Wed
 Produce Wed

 G41 Grocery - Cooking Products

 G46 Grocery - Baking products
 G18 Grocery - Rice / Pasta / Snacks /
Meals
 G36 Grocery - Dog Products
PV Schedule

 PA2 £ Shop Mon  PA1 Love Local (NI Scotland) Wed

Flexi

 PA2 £ Shop Mon  PA1 Love Local (NI Scotland) Wed

PA2
Trade
Space  PA1 Love Local (NI Scotland) Wed
PA1

 GSA Love Local (NI Scotland) Wed

GSA

 Grocery Herb, Stocks and Preserves  Grocery Free From Reset  Toys
Space Range & Reset  Utility Storage  Stationary
 Home  Combined Detergents & Laundry Aids
Display (Large  Chilled Olives and Antipasti
Plans Only)  Nappies

 Apprenticeship Recruitment Campaign  Health and Safety Behaviour Message  Your Store Cleaning Specification Ends
Ends Week 38 Ends Week 26 Week 27
 SD Forums Ends Week 26  Improving the Audit Process Ends Week 26  Interim Forum Ends Week 30
 Conference Calls For Results Ends Week  September 2018 Gold Service Superstar
New Activity 25 Ends Week 31
(Selected  September Student Transfer Poster  Prep work for Health Charity Partnership
managers) briefing Ends Week 25 Flagship Fundraiser Ends Week 29
 Cheque Deposits - Service Removal
Ends Week 30

 Pharmacy Updates  Data Cleanse for Large Stores  Scheduler Rollout

 Fulfilling Safely and Brilliantly Every Day  Apprenticeship Recruitment Campaign
 Fire Risk Assessment  PensionWise Guidance Appointments
 Data Cleanse for Large Stores  Hearing Loop Installation (Phased) Office
 My Tesco Family Tools Upgrade and Mobile Phone
 Right To Work Health Check Large Stores Replacements
 PensionWise Guidance Appointments  Scheduler Rollout
 Hearing Loop Installation (Phased)  Training - Tesco Bank Financial
Continuing  GM Minimum Manning Regulations Refresh
Activity  Quarter 2 Clearance Event  Cheque Deposits - Service Removal
 Office Tools Upgrade and Mobile Phone
(Selected
Replacements
managers)  Develop your Potential
 Scheduler Rollout
 Information Security Refresher Training
 Training - Tesco Bank Financial
Regulations Refresh
 Festive Food to Order Online Training

 Conference Call For Results  Pharmacy Updates  Your Store Cleaning Specification
 September Student Transfer Poster  My Tesco Family
Briefing  Develop Your Potential
 Out of Code Training  Dotcom CDD Driver Licence Review
 Festive Food To Order Online Training
 Fire Risk Assessment
Final Week of  GM Minimum Manning
 Health and Safety Behaviour Message
Activity
 Improving the Audit Process
(Selected  Information Security Refresher Training
managers)  Q2 Clearance Event
 Right To Work Health Check
 SD Forums
 Store Service Viewpoint

Support Office