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TravelMate 5760/5760G

SERVICE GUIDE

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Revision History
Refer to the table below for the updates made to this service guide.

Date Chapter Updates

Service guide files and updates are available on the ACER/CSD Website. For more
information, go to http://csd.acer.com.tw.The information in this guide is subject to change
without notice.

Copyright
Copyright © 2011 by Acer Incorporated. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language or computer language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer
Incorporated.

Disclaimer
The information in this guide is subject to change without notice.
There are no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any
particular purpose. The software described in this manual is sold or licensed "as is". Should
the programs prove defective following their purchase, the buyer (not the manufacturer,
distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any
incidental or consequential damages resulting from any defect in the software.

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Conventions
The following conventions are used in this manual:

! WARNING:
Indicates a potential for personal injury.

! CAUTION:
Indicates a potential loss of data or damage to equipment.

+ IMPORTANT:
Indicates information that is important to know for the proper completion of a
procedure, choice of an option, or completing a task.

NOTE: NOTE:
Follow local regulations for battery and circuit board disposal. Batteries and Circuit
Boards >10 cm² have been highlighted in yellow.

The following typographical conventions are used in this document:


Book titles, directory names, file names, path names, and program/process names are
shown in italics.
Example:

the DRS5 User's Guide


/usr/local/bin/fd
the /TPH15spool_M program
Computer output (text that represents information displayed on a computer screen,
such as menus, prompts, responses to input, and error messages) are shown in
constant width.
Example:

[01] The server has been stopped


User input (text that represents information entered by a computer user, such as
command names, option letters, and words) are shown in constant width bold.
Variables contained within user input are shown in angle brackets (< >).

Example:

At the prompt, type run <file name> -m


Keyboard keys are shown in bold italics.
Example:

After entering data, press Enter.

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General Information 0

This service guide provides all technical information relating to the basic configuration for Acer
global product offering. To better fit local market requirements and enhance product
competitiveness, your regional office may have decided to extend the functionality of a
machine (such as add-on cards, modems, or extra memory capabilities). These localized
features are not covered in this generic service guide. In such cases, contact your regional
offices or the responsible personnel/channel to provide further technical details.
When ordering FRU parts:
Check the most up-to-date information available on your regional Web or channel. If, for
whatever reason, a part number change is made, it may not be noted in this printed service
guide.
Acer-authorized Service Providers:
Your Acer office may have a different part number code than those given in the FRU list in this
service guide. The list provided by your regional Acer office must be used to order FRU parts
for repair and service of customer machines.

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CHAPTER 1
Hardware Specifications

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
CPU and Chipset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Optical Media Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Wireless and Networking. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Dimension and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Power Adapter and Battery. . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Input and Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Input and Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Special Keys and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Quality and Reliability Tests . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Left View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
Windows Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
Computer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
System Board Major Chips . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
Processor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28
CPU Fan True Value Table (Tj=85). . . . . . . . . . . . . . . . . . . . . 1-28
CPU Fan True Value Table (Tj=100). . . . . . . . . . . . . . . . . . . . 1-28
GPU Fan True Value Table (Tj=105). . . . . . . . . . . . . . . . . . . . 1-29
System Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29
Memory Combinations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29

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Video Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31
LAN Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32
Hard Disk Drive (AVL components). . . . . . . . . . . . . . . . . . . . . 1-32
Super-Multi Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34
LED 15.6”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36
Display Supported Resolution (LCD). . . . . . . . . . . . . . . . . . . . 1-38
Graphics Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
Display Supported Resolution (GPU) . . . . . . . . . . . . . . . . . . . 1-38
Bluetooth Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-39
Bluetooth Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-39
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-39
Mini Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-40
3G Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-40
Audio Codec and Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-41
Audio Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-43
Wireless Module 802.11b/g/n . . . . . . . . . . . . . . . . . . . . . . . . . 1-43
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-43
VRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-43
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-44
HDMI Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-44
AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-44
System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-46
System LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-47
System DMA Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-47
System Interrupt Specification . . . . . . . . . . . . . . . . . . . . . . . . . 1-48
System IO Address Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-49
System I/O Address Specifications (Not available for this model)
1-51

CHAPTER 2
System Utilities

BIOS Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3


Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

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DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Clearing HDD Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Clearing BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Miscellaneous Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
Using DMI Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
Using the LAN MAC EEPROM Utility . . . . . . . . . . . . . . . . . . . 2-29

CHAPTER 3
Maintenance Procedures

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Screw Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Maintenance Flowchart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Battery Pack Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Battery Pack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Dummy Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
3G Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Lower Logic Door Removal . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Lower Logic Door Installation . . . . . . . . . . . . . . . . . . . . . . . . 3-11
ODD Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
ODD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
HDD (Hard Disk Drive) Module Removal . . . . . . . . . . . . . . . 3-13
HDD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
HDD Carrier Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
HDD Carrier Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Keyboard Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Keyboard Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Lower Cover Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Lower Cover Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
WLAN (Wireless Local Area Network) Module Removal . . . 3-22
WLAN Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
PCH Heatsink Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
PCH Heatsink Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
RTC Battery Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
RTC Battery Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
DIMM (Dual In-line Memory Module) Module Removal . . . 3-26
DIMM Module Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
Bluetooth Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Bluetooth Module Installation . . . . . . . . . . . . . . . . . . . . . . . 3-28
USB Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
USB Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29

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Thermal Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
Thermal Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
CPU Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
CPU Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
LCD (Liquid Crystal Display) Module Removal . . . . . . . . . . . 3-36
LCD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
Mainboard Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39
Mainboard Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
DC-IN Cable Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44
DC-IN Cable Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45
Button Board Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46
Button Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
Speaker Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
Speaker Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
LCD Bezel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
LCD Bezel Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-52
CCD (Charge-Coupled Device) Module Removal . . . . . . . . . 3-53
CCD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54
LCD Panel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-55
LCD Panel Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56
LCD Brackets Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-57
LCD Brackets Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-57
WLAN Antenna Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-58
WLAN Antenna Installation. . . . . . . . . . . . . . . . . . . . . . . . . . 3-58

CHAPTER 4
Troubleshooting

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
No Display Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Touchpad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Internal Speaker Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
ODD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20

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CHAPTER 5
Jumper and Connector Locations

Jumper and Connector Locations . . . . . . . . . . . . . . . . . . . . . . . . 5-3


Clearing Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
BIOS Recovery by Crisis Disk. . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

CHAPTER 6
FRU (Field Replaceable Unit) List

Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4


LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

CHAPTER 7
Model Definition and Configuration

TravelMate 5760 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3


TravelMate 5760G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6

CHAPTER 8
Test Compatible Components

TravelMate 5760/5760G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4

CHAPTER 9
Online Support Information

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

ix
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CHAPTER 1
Hardware Specifications

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Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
CPU and Chipset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Optical Media Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Wireless and Networking. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Dimension and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Power Adapter and Battery. . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Input and Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Input and Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Special Keys and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Quality and Reliability Tests . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Left View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
Windows Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
Computer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
System Board Major Chips . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
Processor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28
CPU Fan True Value Table (Tj=85). . . . . . . . . . . . . . . . . . . . . 1-28
CPU Fan True Value Table (Tj=100). . . . . . . . . . . . . . . . . . . . 1-28
GPU Fan True Value Table (Tj=105). . . . . . . . . . . . . . . . . . . . 1-29
System Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29
Memory Combinations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29
Video Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31
LAN Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31

1-2
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Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32
Hard Disk Drive (AVL components). . . . . . . . . . . . . . . . . . . . . 1-32
Super-Multi Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34
LED 15.6”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36
Display Supported Resolution (LCD). . . . . . . . . . . . . . . . . . . . 1-38
Graphics Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
Display Supported Resolution (GPU) . . . . . . . . . . . . . . . . . . . 1-38
Bluetooth Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-39
Bluetooth Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-39
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-39
Mini Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-40
3G Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-40
Audio Codec and Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-41
Audio Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-43
Wireless Module 802.11b/g/n . . . . . . . . . . . . . . . . . . . . . . . . . 1-43
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-43
VRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-43
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-44
HDMI Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-44
AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-44
System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-46
System LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-47
System DMA Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-47
System Interrupt Specification . . . . . . . . . . . . . . . . . . . . . . . . . 1-48
System IO Address Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-49
System I/O Address Specifications . . . . . . . . . . . . . . . . . . . . . 1-51

1-3
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1-4
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Hardware Specifications and Configurations

Features 0

The following is a summary of the computer’s many features:

Operating System 0

Genuine Windows® 7 Professional 64-bit


Genuine Windows® 7 Professional 32-bit
Genuine Windows® 7 Home Premium 64-bit
Genuine Windows® 7 Home Basic 64-bit

CPU and Chipset 0

®
Intel Core™ i5-2410M/i5-2520M/i5-2540M processor (3 MB L3 cache, 2.30/2.50/2.60
GHz with Turbo Boost up to 2.90/3.20/3.30 GHz, DDR3 1333 MHz, 35 W), supporting
Intel® 64 architecture, Intel® Smart Cache
Intel® Core™ i3-2310M processor (3 MB L3 cache, 2.10 GHz, DDR3 1333 MHz, 35
W), supporting Intel® 64 architecture, Intel® Smart Cache
Mobile Intel® HM65 Express Chipset

Memory 0

Dual-channel DDR3 SDRAM support:


Up to 4 GB of DDR3 system memory, upgradable to 8 GB using two soDIMM modules
(for 64-bit OS)
Up to 2 GB of DDR3 system memory, upgradable to 4 GB using two soDIMM modules
(for 32-bit OS)

Display 0

15.6" HD 1366 x 768 resolution, Acer CineCrystal™ LED-backlit TFT LCD


15.6" HD 1366 x 768 resolution, Acer ComfyView LED-backlit TFT LCD

Audio 0

High-definition audio support


Two built-in stereo speakers
MS-Sound compatible
Built-in microphone

Hardware Specifications and Configurations 1-5


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Graphics 0

Simultaneous multi-monitor display support


16.7 million colors
MPEG-2/DVD decoding
WMV9 (VC-1) and H.264 (AVC) decoding
®
HDMI (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital
Content Protection) support

TravelMate 5750 0

Intel® HD Graphics 3000 with up to 1760 MB Dynamic Video Memory (128 MB of


dedicated system memory, up to 1632 MB of shared system memory), supporting
Microsoft® DirectX® 10.1
External resolution / refresh rates:
VGA port up to 2048 x 1536: 75 Hz
®
HDMI port up to 1920 x 1080: 60 Hz

TravelMate 5760G 0

®
NVIDIA GeForce® GT 540M with NVIDIA® Optimus™ technology, up to 3765 / 2741
MB of TurboCache™ (2048 / 1024 MB of dedicated DDR3 VRAM, up to 1717 MB of
shared system memory), supporting NVIDIA® CUDA™, PhysX™, PureVideo® HD
technology, OpenEXR High Dynamic-Range (HDR) technology, Shader Model 4.0,
Microsoft® DirectX® 11
®
NVIDIA GeForce® GT 520M with NVIDIA® Optimus™ technology, up to 2229 MB of
TurboCache™ (512 MB of dedicated DDR3 VRAM, up to 1717 MB of shared system
memory), supporting NVIDIA® CUDA™, PhysX™, PureVideo® HD technology,
OpenEXR High Dynamic-Range (HDR) technology, Shader Model 4.0, Microsoft®
DirectX® 11
External resolution / refresh rates:
VGA port up to 2048 x 1536: 85 Hz
®
HDMI port up to 1920 x 1080: 60 Hz
MPEG-4 Part 2 DivX® decoding

Storage 0

Hard disk drive


250/320/500/640/750 GB or larger
Multi-in-1 card reader, supporting:
Secure Digital™ (SD) Card, MultiMediaCard™ (MMC), Memory Stick™ (MS), Memory
Stick PRO™ (MS PRO), xD-Picture Card™ (xD)

1-6 Hardware Specifications and Configurations


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Optical Media Drive 0

8X DVD-Super Multi double-layer drive:


Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R,
6X DVD-ROM DL, 4X DVD-R DL, 4X DVD+R DL, 6X DVD-RW, 6X DVD+RW, 5X
DVD-RAM
Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL,
6X DVD-RW, 8X DVD+RW, 5X DVD-RAM

Webcam 0

Acer Video Conference, featuring:


Integrated Acer Crystal Eye webcam with 1280 x 1024 resolution
Acer Video Conference Manager software, featuring Video Quality Enhancement
(VQE) technology, supporting 640 x 480 resolution online video calls

Wireless and Networking 0

WLAN:
Intel Centrino® Advanced-N 6205, 802.11a/b/g/n Wi-Fi CERTIFIED™ with Acer
Nplify™, featuring MIMO technology
Acer InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™
Acer InviLink™ Nplify™ 802.11b/g Wi-Fi CERTIFIED™
Supporting Acer SignalUp™ wireless technology
WPAN:
Bluetooth® 3.0+HS
®
Bluetooth 2.1+EDR
WWAN:
UMTS/HSPA at 850/900/1900/2100 MHz and quad-band GSM/GPRS/EDGE at
850/900/1800/1900 MHz, upgradable to 7.2 Mb/s HSDPA and 5.7 Mb/s HSUPA
LAN:
Gigabit Ethernet, Wake-on-LAN ready, ASF2.0

Dimension and Weight 0

Dimensions
376.8 (W) x 253 (D) x 33.8/23.1 (H) mm (14.69 x 9.86 x 1.31/0.92 inches) with 6-cell
battery pack
376.8 (W) x 253 (D) x 33.8/23.1 (H) mm (14.69 x 9.86 x 1.31/0.92 inches) with 9-cell
battery pack
Weight
2.54 kg (5.61 lbs.) with 6-cell battery pack
2.8 kg (6.18 lbs.) with 9-cell battery pack

Hardware Specifications and Configurations 1-7


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Security 0

Acer ProShield is a suite of essential security and manageability tools included in our
business notebooks and desktops. It's a single-client console application that
integrates key security and management features under a unified user interface. The
following modules are available with Acer ProShield Security Manager and can be
configured via software setup:
BIOS Password, Boot Order, and Import/Export BIOS Settings under Acer
ProShield BIOS-Settings Module
Fingerprint Registration under Acer ProShield Credential Manager Module
Fingerprint Management under Acer ProShield Pre-Boot Authentication Module
File Encryption & Decryption and Personal Secure Drive under Acer ProShield
Data Protection Module
File Shredder under Acer ProShield Data Removal Module
BIOS user, supervisor, HDD passwords
Kensington lock slot

Power Adapter and Battery 0

ACPI 3.0 CPU power management standard: supports Standby and Hibernation
power-saving modes
ENERGY STAR®
Battery
99 Wh 9000 mAh 9-cell Li-ion battery pack
Battery life: 8 hours
66 Wh 6000 mAh 6-cell Li-ion battery pack
Battery life: 5 hours
48 Wh 4400 mAh 6-cell Li-ion battery pack
Battery life: 4 hours

TravelMate 5760 0

Power adapter
3-pin 65 W AC adapter:
95 (W) x 50 (D) x 25.4 (H) mm (3.74 x 1.96 x 1 inches)
216 g (0.47 lbs.) with 180 cm DC cable

TravelMate 5760G 0

Power adapter
3-pin 90 W AC adapter:
133 (W) x 59 (D) x 31 (H) mm (5.23 x 2.32 x 1.22 inches)
390 g (0.86 lbs.) with 180 cm DC cable

1-8 Hardware Specifications and Configurations


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Input and Control 0

Keyboard
105-/106-/109-key Acer FineTouch™ keyboard with independent standard numeric
keypad, international language support, dedicated US dollar and Euro symbol keys
Touchpad
Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip
Media keys
Media control keys (printed on keyboard): play/pause, stop, previous, next, volume up,
volume down
Control keys
Acer programmable key
Acer Backup key
Acer Bio-Protection fingerprint reader1
Volume mute key
RF Switch

Input and Output 0

Multi-in-1 card reader (SD™, MMC, MS, MS PRO, xD)


Three USB 2.0 ports
®
HDMI port with HDCP support
External display (VGA) port
Headphone/speaker jack
Microphone-in jack
Ethernet (RJ-45) port
DC-in jack for AC adapter

Special Keys and Controls 0

®
Wi-Fi

ACPI 3.0
Mobile PC 2002
DMI 2.0
®
EPEAT Silver
ENERGY STAR®

Hardware Specifications and Configurations 1-9


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Environment 0

Temperature
Operating: 5°C ~ 35°C
Non-operating: -20°C ~ 65°C
Humidity (non-condensing)
Operating: 20% to 80%
Non-operating: 20% to 80%

Options and Accessories 0

1/2/4 GB DDR3 soDIMM module


6-cell Li-ion battery pack
9-cell Li-ion battery pack

TravelMate 5760 0

3-pin 65 W AC adapter

TravelMate 5760G 0

3-pin 90 W AC adapter

Quality and Reliability Tests 0

Temperature and humidity


Hinge life
Weight and pressure
Acoustics

Spillage

Free drop
Shock and vibration
Electrostatic discharge immunity
Keyboard-switch life
MTBF (mean time between failures)

Warranty 0

One-year International Travelers Warranty (ITW)

1-10 Hardware Specifications and Configurations


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Software 0

Productivity
Acer Backup Manager
Acer ePower Management
Acer eRecovery Management
®
Adobe Flash® Player 10.1
®
Adobe Reader® 9.1
Bing™ Bar
eSobi™

Microsoft® Office 2010 preloaded (purchase a product key to activate)


®
Microsoft Office Starter 2010
Norton™ Online Backup
Security
Acer ProShield
®
Absolute Data Protect (EMEA, PA only)
®
McAfee Internet Security Suite Trial
Multimedia
®
Corel WinDVD
NTI Media Maker™
Communication and ISP
Acer Crystal Eye
Acer Video Conference Manager
®
Microsoft Silverlight™
Skype™

Windows Live™ Essentials 2011


Web links and utilities
Acer Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden,
UK only)
Acer Identity Card
Acer Registration
Acer Updater
eBay® shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only)
Netflix shortcut1 (US only)

Hardware Specifications and Configurations 1-11


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Notebook Tour 0

Top View 0

3
4
5

7
8
9

10

Figure 1-1. Top View

Table 1-1. Top View

No Icon Item Description


1 Integrated webcam Web camera for video communication (only for
certain models).
2 Display screen Also called Liquid-Crystal Display (LCD), displays
computer output (Configuration may vary by
model).

1-12 Hardware Specifications and Configurations


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Table 1-1. Top View (Continued)

No Icon Item Description


3 P key Programmable key (configuration may vary by
model).

Acer Backup key Launches Acer Backup Manager.

Speaker toggle Turns the speakers on and off.

4 Power button / Turns the computer on and off. Indicates the


indicator computer's power status.

5 NumLk indicator Lights up when Num Lock is activated.

Caps Lock indicator Lights up when Caps Lock is activated.

6 Keyboard For entering data into your computer.


7 Microphone Internal microphone for sound recording.
8 Touchpad Touch-sensitive pointing device which functions
like a computer mouse.
9 Acer Bio-Protection Fingerprint reader for biometric data protection.
Fingerprint reader
10 Click buttons (left and The left and right buttons function like the left and
right) right mouse buttons.

Hardware Specifications and Configurations 1-13


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Closed Front View 0

1 2 3 4

Figure 1-2. Front View

Table 1-2. Front View

No Icon Item Description


1 Power indicator Indicates the computer's power status.

Battery indicator Indicates the computer's battery status.


 Charging: The light shows amber when the
battery is charging.
 Fully charged: The light shows blue when in
AC mode.
HDD indicator Indicates when the hard disk drive is active.

2 Multi-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard


(MMC), Memory Stick PRO (MS PRO), xD-Picture
Card (xD).
NOTE:
Push to remove/install the card. Only one card
can operate at any given time.
3 Communication Enables/disables the computer’s communication
switch devices.

1-14 Hardware Specifications and Configurations


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Table 1-2. Front View (Continued)

No Icon Item Description


4 Communication Indicates the status of the computer’s
indicator communication devices.
NOTE:
The front panel indicators are visible even when the computer cover is closed.

Hardware Specifications and Configurations 1-15


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Left View 0

1 2 3 4 5 6

Figure 1-3. Left View

Table 1-3. Left View

No Icon Item Description


1 Kensington lock slot Connects to a Kensington-compatible computer
security lock.
NOTE:
Wrap the computer security lock cable around
an immovable object such as a table or handle
of a locked drawer. Insert the lock into the
notch and turn the key to secure the lock.
Some keyless models are also available.
2 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-based
network.

3 External display Connects to a display device (e.g., external


(VGA) port monitor, LCD projector).

4 HDMI port Supports high-definition digital video connections.

5 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse,
USB camera).

1-16 Hardware Specifications and Configurations


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Table 1-3. Left View (Continued)

No Icon Item Description


6 Microphone jack Accepts inputs from external microphones.

Headphones/speaker Connects to audio devices (e.g., speakers,


jack headphones).
NOTE:
Supports compatible 3.5 mm headsets with
built-in microphone (e.g. Acer smart handheld
headsets).

Hardware Specifications and Configurations 1-17


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Right View 0

1 2 3 4 5 6

Figure 1-4. Right View

Table 1-4. Right View

No Icon Item Description


1 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse,
USB camera).

2 Optical drive Internal optical drive; accepts CDs or DVDs.


3 Optical drive access Lights up when the optical drive is active.
indicator
4 Optical drive eject Ejects the optical disc from the drive.
button
5 Emergency eject hole Ejects the optical drive tray when the computer is
turned off.
NOTE:
Insert a paper clip to the emergency eject hole
to eject the optical drive tray when the
computer is off.
6 DC-in jack Connects to an AC adapter.

1-18 Hardware Specifications and Configurations


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Base View 0

4
1
3

Figure 1-5. Base View

Table 1-5. Base View

No Icon Item Description


1 Battery lock Locks the battery in position.

2 Hard disk bay Houses the computer's hard disk (secured with
screws).

3 Battery release latch Releases the battery for removal.

4 Battery bay Houses the computer's battery pack.

Hardware Specifications and Configurations 1-19


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Touchpad Basics 0

3 2

Figure 1-6. Touchpad

Move finger across the Touchpad (1) to move the cursor.


Press the right (2) and left(3) buttons located beneath the Touchpad to perform
selection and execution functions. These two buttons are the equivalent of the left and
right buttons on a mouse. Tapping on the Touchpad is the same as clicking the left
button.

Table 1-6. Touchpad

Function Main TouchPad (1) Right Button Left Button (3)


(2)
Execute Tap twice (at the same speed as Quickly click twice.
double-clicking a mouse button).
Select Tap once. Click once.
Drag Tap twice (at the same speed as Click and hold, then use
double-clicking a mouse button); finger on the Touchpad
rest your finger on the TouchPad to drag the cursor.
on the second tap and drag the
cursor.
Access context Click once.
menu
NOTE:
When using the TouchPad, keep it - and fingers - dry and clean. The TouchPad is sensitive
to finger movement; hence, the lighter the touch, the better the response. Tapping too hard
will not increase the TouchPad’s responsiveness.

1-20 Hardware Specifications and Configurations


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Using the Keyboard 0

Figure 1-7. Keyboard Lock Keys

The keyboard has three lock keys which can be toggled on and off. (Table 1-7)

Table 1-7. Keyboard Lock Keys

Lock key Description


Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
Num Lock When Num Lock is on, the embedded keypad is in numeric mode. The keys
function as a calculator (complete with the arithmetic operators +, -, *, and /).
Use this mode when doing a lot of numeric data entry. A better solution would
be to connect an external keypad.
Scroll Lock When Scroll Lock is on, the screen moves one line up or down when the up or
<Fn> + <F12> down arrow keys are pressed respectively. Scroll Lock does not work with
some applications.

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by
small characters located on the upper right corner of the key caps. To simplify the keyboard
legend, cursor-control key symbols are not printed on the keys. (Table 1-8)

Table 1-8. Embedded Numeric Keypad

Desired access Num Lock on Num Lock off


Number keys on embedded Type numbers in a normal
keypad manner.
Cursor-control keys on Hold <Shift> while using Hold <Fn> while using
embedded keypad cursor-control keys. cursor-control keys.
Main keyboard keys Hold <Fn> while typing letters Type the letters in a normal
on embedded keypad. manner.

Hardware Specifications and Configurations 1-21


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Windows Keys 0

The keyboard has two keys that perform Windows-specific functions.

 Windows Logo key

 Application key

Table 1-9. Windows Keys

Key Description
Windows Logo Pressed alone, this key has the same effect as clicking on the Windows Start
key button; it launches the Start menu. It can also be used with other keys to
provide a variety of functions.
Functions supported by Windows XP, Windows Vista, and Windows 7:
: Open or close the Start menu
+ R: Open the Run dialog box
+ M: Minimizes all windows
Shift + + M: Undo minimize all windows
+ F1: Show the help window
+ E: Open Windows Explorer
+ F: Search for a file or folder
+ D: Show the desktop
Ctrl + + F: Search for computers (if you are on a network)
+ L: Lock your computer (if you are connected to a network domain), or
switch users (if you're not connected to a network domain)
Ctrl + + Tab: Moves focus from Start menu, to the Quick Launch toolbar,
to the system tray (use  or  to move focus to items on the Quick Launch
toolbar and the system tray)
+ Tab: Cycle through programs on the taskbar
+ Break: Display the System Properties dialog box
Functions supported by Windows XP:
+ Break: Show the System Properties dialog box
+ U: Open Ease of Access Center
Application key This key has the same effect as clicking the right mouse button; it opens the
application's context menu.

1-22 Hardware Specifications and Configurations


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Hotkeys 0

Hotkeys or key combinations can be used to access most of the computer's controls like
screen brightness and volume output.

Figure 1-8. Keyboard Hotkeys

To activate hotkeys, press and hold the Fn key before pressing the other key in the hotkey
combination.
Table 1-10. Keyboard Hotkeys
Hotkey Icon Function Description

<Fn> + <F3> Communication switch Enables/disables the computer’s


communication devices.
(Communication devices may
vary by configuration.)
<Fn> + <F4> Sleep Puts the computer in Sleep
mode.

<Fn> + <F5> Display toggle Switches display output between


the display screen, external
monitor (if connected) and both.

<Fn> + <F6> Screen blank Turns the display screen


backlight off to save power. Press
any key to return.

<Fn> + <F7> Touchpad toggle Turns the touchpad on and off.

<Fn> + <F8> Speaker toggle Turns the speakers on and off.

Hardware Specifications and Configurations 1-23


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Table 1-10. Keyboard Hotkeys (Continued)
Hotkey Icon Function Description

<Fn> + <> Brightness up Increases the screen brightness.

<Fn> + < > Brightness down Decreases the screen brightness.

<Fn> + <> Volume up Increases audio volume.

<Fn> + <> Volume down Decreases audio volume.

<Fn> + <Home> Play/Pause Plays or pauses media files

<Fn> + <Pg Up> Stop Stops media file

<Fn> + <Pg Dn> Previous Plays the previous media file in


the play sequence

<Fn> + <End> Next Plays the next media file in the


play sequence

1-24 Hardware Specifications and Configurations


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System Block Diagram 0

Figure 1-9. System Block Diagram

Hardware Specifications and Configurations 1-25


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Specification Tables 0

Computer specifications

Item Metric Imperial


Dimensions
Length 25.4 cm 10.00 in
Width 37.7 cm 14.84 in
Height 3.4 cm 1.34 in
(front to rear)
Weight (equipped with optical 2.53 kg 5.6 lbs
drive, flash drive, and battery)
Input power
Operating voltage 19V
Operating current 65W
90W
Temperature
Operating (not writing to 0°C ~ 35°C 32°F ~ 95°F
optical disc)
Operating (writing to optical 5°C ~ 35°C 41°F ~ 95°F
disc)
Nonoperating -20°C ~65°C -4°F ~ 140°F
Relative humidity
Operating 20% to 80%
Nonoperating 20% to 80%
Maximum altitude (unpressurized)
Operating -15 to 3,048m -50 to 10,000ft
Nonoperating -15 to 12,192m -50 to 40,000ft
Shock
Operating 105G, 2 ms, half-sine
Nonoperating 220 G, 2 ms, half-sine
Random vibration
Operating 0.6G/5~500HZ/30min per axis
Nonoperating 1.5G/5~500HZ/30 min per axis
NOTE:
Applicable product safety standards specify thermal limits for plastic surfaces. The computer
operates well within this range of temperatures.

1-26 Hardware Specifications and Configurations


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System Board Major Chips

Item Specification
Core logic Intel HM65
VGA VGA chip Nvidia N12P-GS or N12P-GV
LAN ATHEROS AR8151L
USB 2.0 Intel Hm65
Super I/O controller Nuvoton NPCE791
Bluetooth  Foxconn Bluetooth BRM 2070
 Foxconn Bluetooth ATH BU12
Wireless Heros HB97
PCMCIA N/A
Audio codec Conexant CX20584-21Z
Card reader Realtek RTS5209

Processor

Item Specification
CPU type Intel Sandy Bridge (Dual Core) processor
CPU package rPGA988B
Core Logic Four or two execution cores
 A 32-KB instruction and 32-KB data first-level cache (L1) for each core

 A 256-KB shared instruction/data second-level cache (L2) for each core

 Up to 8-MB shared instruction/data third-level cache (L3), shared among


all cores
Chipset HM65

Hardware Specifications and Configurations 1-27


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Processor Specifications

Item CPU Speed Cores/ Bus Mfg Cache Package Voltage


Threads Speed Tech Size
(GHz)
(FSB/ (nm)
DMI/QBI)
i3-2310 2.1 2 DMI/QBI) 32nm 3MB rPGA988B 35W
M
i5-2410 2.3 2 DMI/QBI) 32nm 3MB rPGA988B 35W
M
i5-2520 2.5 2 DMI/QBI) 32nm 3MB rPGA988B 35W
M
i5-2540 2.6 2 DMI/QBI) 32nm 3MB rPGA988B 35W
M
I7-2620 2.7 2 DMI/QBI) 32nm 4MB rPGA988B 35W
M

CPU Fan True Value Table (Tj=85)

CPU Temperature Fan Speed (RPM) SPL Spec (dBA)


Fan On = 35°C; Fan Off = 30°C 2600 28
Fan On = 43°C; Fan Off = 39°C 3150 31
Fan On = 53°C; Fan Off = 48°C 3450 34
Fan On = 63°C; Fan Off =58°C 3800 37
Fan On = 75°C; Fan Off = 69°C 4050 40
Fan On = 80°C; Fan Off = 77°C 5V N/A
 Throttling 50%: On= 82°C; OFF= 77°C
 OS shut down at 85°C; H/W shut down at 85°C

CPU Fan True Value Table (Tj=100)

CPU Temp Fan Speed (RPM) SPL Spec (dBA)


Fan On = 35°C; Fan Off = 30°C 2600 28
Fan On = 43°C; Fan Off = 39°C 3150 31
Fan On = 53°C; Fan Off = 48°C 3450 34
Fan On = 70°C; Fan Off = 60°C 3800 37
Fan On = 88°C; Fan Off = 81°C 4050 40
Fan On = 95°C; Fan Off = 93°C 5V N/A
 Throttling 50%: On= 97°C; OFF= 93°C
 OS shut down at 100°C; H/W shut down at 100°C

1-28 Hardware Specifications and Configurations


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GPU Fan True Value Table (Tj=105)

CPU Temp Fan Speed (RPM) SPL Spec (dBA)


Fan On = 35°C; Fan Off = 30°C 2600 28
Fan On = 43°C; Fan Off = 39°C 3150 31
Fan On = 53°C; Fan Off = 48°C 3450 34
Fan On = 70°C; Fan Off = 60°C 3800 37
Fan On = 88°C; Fan Off = 81°C 4050 40
Fan On = 95°C; Fan Off = 93°C 5V N/A
 Throttling 50%: On= 97°C; OFF= 93°C
 OS shut down at 100°C; H/W shut down at 100°C

System Memory

Item Specification
Memory controller Built in at CPU
Memory size DDRIII 1333 1GB, 2GB, 4GB
DIMM socket number 2
Supports memory size per socket 8GB
Supports maximum memory size Total 16GB
Supports DIMM type SODIMM
Supports DIMM Speed DDRIII
Support DIMM voltage 1.5V
Supports DIMM package 20 4-pins DDR3-SODIMM

Memory Combinations

Slot 1 (MB) Slot 2 (MB) Total Memory (MB)


0 1024 1024
0 2048 2048
0 4096 4096
0 8192 8192
1024 0 1024
1024 1024 2048
1024 2048 3072
1024 4096 5120
1024 8192 9216
2048 0 2048

Hardware Specifications and Configurations 1-29


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Slot 1 (MB) Slot 2 (MB) Total Memory (MB)
Memory Combinations (continued)
2048 1024 3072
2048 2048 4096
2048 4096 6144
2048 8192 10240
4096 0 4096
4096 1024 5120
4096 2048 6144
4096 4096 8192
4096 8192 12288
8192 0 8192
8192 1024 9216
8192 2048 1024
8192 4096 12288
8192 8192 16384

1-30 Hardware Specifications and Configurations


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Video Interface

Item Specification
Chipset Nvidia N12P-GS or N12P-GV
Package 973-pins BGA
Interface PCIE X 16
Compatibility Fully compliant with PCI Express Base Specification Rev. 2.1
 Support CRT/LVDS/HDMI/DP interface (concurrent)

 Dual-channel LVDS interface support: single channel 24 bpp


dual link
 HDCP compliance embed-in

 Direct X 11 and Shader Model 5.0

 OpenGL 3.2
®
 NVIDA Ageia PhysXTM technology
®
 NVIDA CUDA technology

 LVDS / Engine and Memory / DP Spread Spectrum Support

 The following video formats are supported


MPEG-2

MPEG-4 Part 2 Advanced Simple Profile


H.264 SVC codec support
VC1

DivX version 3.11 and later


MVC

Sampling rate 60Hz

BIOS

Item Specification
BIOS vendor Insyde
BIOS Version 1.04
BIOS ROM type EEPRom
BIOS ROM size 4M
Features uEFI

LAN Interface

Item Specification
LAN Chipset ATHEROS AR8151L
LAN connector type RJ-45
LAN connector location Left side
Features Supports 10/100/1000

Hardware Specifications and Configurations 1-31


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Keyboard

Item Specification
Type New Acer BW7T_A10B flat keyboard
Total number of keypads US, UK 129 keys, JP 132 keys
Windows logo key Yes
Internal & external keyboard Plug USB keyboard to the USB port directly: Yes
work simultaneously
Features  Support Application keys for Windows Vista / Windows 7
 Multi-Langue support

Hard Disk Drive (AVL components)

Item Specification
Vendor & Model Hitachi Hitachi Hitachi TOSHIBA
Name HTS545025B9A HTS545032B9A HTS545050B9A MK6459GSXP,
300, 300, 300, WD
WD WD WD WD6400BPVT-
WD2500BPVT- WD3200BPVT- WD5000BPVT- 22HXZT1
22ZEST0 22ZEST0 22HXZT1
Capacity (GB) 250 320 500 640
Bytes per sector 512 512 512 512
Data heads 2 2 4, 3 4, 4
Drive Format
Disks 1 1 2 2
Spindle speed 5400
(RPM)
Performance Specifications
Buffer size 8MB
Interface SATA
Fast data transfer 3.0, 3.0 3.0, 3.0 3.0, 3.0 3.5, 3.0
rate (Mbits / sec,
max)
Media data transfer 875, 300 875, 300 875, 300 465-1148Mbyte
rate s/s, 97
(Mbytes/sec max)
DC Power Requirements
Voltage tolerance 5V ± 5%

1-32 Hardware Specifications and Configurations


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Item Specification
Hard Disk Drive (continue)
Vendor & Model Western Digital
Name WD7500BPVT,
Toshiba
MK7559GSXP
Capacity (GB) 750
Bytes per sector 512, 512
Data heads 4, 4
Drive Format
Disks 2, 2
Spindle speed 5400
(RPM)
Performance Specifications
Buffer size 8M
Interface SATA
Fast data transfer 3.0
rate (Mbits / sec,
max)
Media data transfer 97,
rate (584.3-1195.5
(Mbytes/sec max) Mbits/s)
DC Power Requirements
Voltage tolerance 5V ±5%

Hardware Specifications and Configurations 1-33


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Super-Multi Drive

Item Specification
Vendor & Model name TSST
TS-L633F
Performance Specification With CD With DVD
Diskette Diskette
Transfer rate (KB/sec) Sustained: Sustained: Max
Max 3.6 (24x) 10.08Mbytes/sec
Buffer Memory 1.5MB
Interface SATA
Applicable disc format DVD:
DVD-ROM (Book 1.02), DVD-Dual
DVD-Video (Book 1.1) DVD-R (Book
1.0, 3.9G) DVD-R (Book 2.0, 4.7G) -
General & Authoring DVD+R
(Version 1.0) DVD+RW DVD-RW
(Non CPRM & CPRM) DVD±R Dual
DVD-RAM
CD:
CD-DA (Red Book) - Standard Audio
CD & CD-TEXT CD-ROM (Yellow
Book Mode1 & 2) - Standard Data
CD-ROM XA (Mode2 Form1 & 2) -
Photo CD, Multi-Session CD-I
(Green Book, Mode2 Form1 & 2,
Ready, Bridge) CD-Extra/ CD-Plus
(Blue Book) - Audio & Text/Video
Video-CD (White Book) - MPEG1
CD-R (Orange Book Part ‡U)
CD-RW & HSRW (Orange Book
Part‡V Volume1 & Volume2) Super
Audio CD (SACD) Hybrid type US &
US+ RW (US 32X CD-RW Disc
recording disable)
Loading mechanism Drawer (Solenoid Open)
Power Requirement
Input Voltage DC +5V ± 5%

1-34 Hardware Specifications and Configurations


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Item Specification
Super-Multi Drive (continue)
Vendor & Model name TSST
TS-L633F
Performance Specification With CD With DVD
Diskette Diskette

Transfer rate (KB/sec) Sustained: Sustained:


 CD-ROM inside: 1.5  DVD-R inside: 2.7

 CD-ROM outside: 3.6  DVD-R outside: 10.8

 DVD+R inside: 3.24

 DVD+R outside: 10.8

Buffer Memory 1.5MB


Interface SATA
Applicable disc format KODAK PhotoCD Single and
Multi-session
CD Extra (CDPLUS)
Video CD
CD text data (Read/Write)
CD-R discs (Read/Write)
CD-RW discs (Read/Write)
DVD-ROM
DVD-R Ver.2.0 &2.1 for General
(Read/Write)
DVD-R DL Ver.3.0 (Read/Write)
DVD-RW Ver.1.0&1.1&1.2
(Read/Write) DVD+R
Ver.1.3 (Read/Write)
DVD+R DL Ver1.0&1.1 (Read/Write)
DVD+RW
Ver.1.3 (Read/Write)
DVD+RW high speed Ver.1.0
(Read/Write)
DVD-RAM Ver.2.0&2.1&2.2 (*1)
Loading mechanism Electrical Release (Release Button)
Release by ATAPI command
Emergency Release
Power Requirement
Input Voltage 5V +/- 5% (Operating)

Hardware Specifications and Configurations 1-35


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BD Drive (N/A)

Items Specifications
Vendor & Model
name
Performance
Specification
Transfer rate
(KB/sec)
Buffer Memory
Interface
Applicable disc
format
Loading mechanism
Power Requirement
Input Voltage

LED 15.6”

Item Specification
Vendor/Model name AUO B156XW02 V3
Screen Diagonal (mm) 394.91
Active Area (mm) 344.23 X193.54
Display resolution (pixels) 1366(H) x768(V)
Pixel Pitch (mm) 0.2588X0.2588
Typical White Luminance  200 typ. (5 points average)
(cd/m2) also called Brightness  170 min. (5 points average)
Contrast Ratio 400 typ
Response Time (Optical Rise 8 typ / 16 Max
Time/Fall Time) msec
Typical Power Consumption 5.6 max. (Include Logic and Blu power)
(watt)
Weight (without inverter) 450 max.
Physical Size (mm)  359.3 x 209.5 (typical)
 360 x 210 x 5.5 (max)
Electrical Interface 1 channel LVDS
Viewing Angle (degree)  45 / 45 / 15 / 35 (typical)
Horizontal (Right) CR = 10  40 / 40 / 10 / 30 (min)
(Left)
Vertical (Upper) CR = 10
(Lower)

1-36 Hardware Specifications and Configurations


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Item Specification
LCD 15.6”(continue)
Vendor/Model name AUO B156XW02 V6
Screen Diagonal (mm) 394.91
Active Area (mm) 344.23 X193.54
Display resolution (pixels) 1366x3(RGB) x 768
Pixel Pitch (mm) 0.252X0.252
Typical White Luminance  200 typ. (5 points average)
(cd/m2) also called Brightness  170 min. (5 points average)
Contrast Ratio 500 typ
Response Time (Optical Rise 16 Max
Time/Fall Time) msec
Typical Power Consumption 4.5 max. (Include Logic and Blu power)
(watt)
Weight (without inverter) 450 max.
Physical Size (mm)  359.3 x 209.5 (typical)
 360 x 210 x 5.5 (max)
Electrical Interface 1 channel LVDS
Viewing Angle (degree)  45 / 45 / 15 / 35 (typical)
Horizontal (Right) CR = 10  40 / 40 / 10 / 30 (min)
(Left)
Vertical (Upper) CR = 10
(Lower)

LCD Inverter (N/A)

Item Specification
Vendor & Model name
Brightness conditions
Input voltage (v)
Input current (mA)
Output voltage (V, RMS)
Output current (mA, RMS)
Output voltage frequency
(KHz)

Hardware Specifications and Configurations 1-37


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Display Supported Resolution (LCD)

Resolution 8 bits 16 bits 32 bits 36 bits 48 bits


800x600p/60Hz 16:9 Y Y Y Y Y
1024x768p/60Hz 16:9 Y Y Y Y Y
1280x600/60Hz 16:9 Y Y Y Y Y
1280x720/60Hz 16:9 Y Y Y Y Y
1280x768/60Hz 16:9 Y Y Y Y Y
1360x768/60Hz 16:9 Y Y Y Y Y
1366x768/60Hz 16:9 Y Y Y Y Y

Graphics Controller

Item Specification
VGA Chip Nvidia N12P-GS or N12P-GV
Supports  Advanced Scheduler 2.0, 1.0, XPDM support
 DX10.1, DX10, DX9 support
 OGL 3.0 support
 Support CRT/LVDS/HDMI/DP interface (concurrent)
 Dual-channel LVDS interface support: single channel 24 bpp
dual link
 Direct X 11 and Shader Model 5.0
 OpenGL 3.2 support

Display Supported Resolution (GPU)

Resolution 16 bits 32 bits 36 bits 48 bits


800x600p/60Hz 16:9 Y Y Y Y
1024x768p/60Hz 16:9 Y Y Y Y
1280x600/60Hz 16:9 Y Y Y Y
1280x720/60Hz 16:9 Y Y Y Y
1280x768/60Hz 16:9 Y Y Y Y
1360x768/60Hz 16:9 Y Y Y Y
1366x768/60Hz 16:9 Y Y Y Y

1-38 Hardware Specifications and Configurations


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Bluetooth Interface

Item Specifications
Chipset Foxconn Bluetooth BRM 2070 Foxconn Bluetooth ATH BU12
Data throughput  TX 1.2Mbits/sec
 RX 1.2Mbits/sec
Protocol 2.1 + EDR 2.1/3.0+EDR
Interface USB 2.0
Connector type JST 6 pin narrow
SM06B-XSRK-E pitch connector
TB
Supported protocol 2.1 2.1, 3.0

Bluetooth Module

Item Specifications
Controller Foxconn Bluetooth BRM 2070
Features  Bluetooth 3.0 compliant
 Point-to-multipoint operation
 External USB interface for data
 Onboard antenna and SMA RF connector
 Coexistence support

Item Specifications
Controller Foxconn Bluetooth ATH BU12
Features  Single-chip Bluetooth v2.1/3.0+EDR integrated solution
 USB 2.0 full-speed device interface with support for Device Firmware
Upgrade (DFU)
 SPI interface supports external serial flash devices
 Two on-chip 1.2V linear voltage regulators
 Integrated 32-bit CPU with 32KB data RAM and 256KB program RAM
 On-board PLL
 On-chip low power oscillator (LPO)
 Standard USB HCI interface

Camera

Item Specification
Vendor and Model Liteon 1.3M 10P2SF205, Suyin 1.3M HD HF1316
Type 1.3M

Hardware Specifications and Configurations 1-39


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Mini Card

Item Specification
Number supported 2
Features  Mini PCIE card slot for WLAN (half size)
 Mini PCIE card slot for 3G card (full size)

3G Card

Item Specification
Vender / Model name Huawei EM770W-Rev2
Features supports the following standards:
 HSUPA/HSDPA/WCDMA 850/900/1900/2100 MHz and
GSM/GPRS/EDGE 850/900/1800/1900 MHz
 UMTS equalizer and receive diversity

 HSDPA packet data service of up to 7.2 Mbit/s

 HSUPA data service of up to 5.76 Mbit/s

 UMTS PS domain data service of up to 384 Kbit/s

 EDGE packet data service of up to 236.8 Kbit/s

 GPRS packet data service of up to 85.6 Kbit/s

 Circuit Switched(CS) domain data service based on UMTS


and GSM
 SMS based on CS/Packet Switched (PS) domain of GSM
and WCDMA
 USSD service

 Mini-PCI Express interface 1.2

 Windows 2000/Windows XP/Windows Vista/Windows


7/Linux 2.6.18 kernel or above

1-40 Hardware Specifications and Configurations


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Audio Codec and Amplifier

Item Specification
Audio Controller Conexant CX20584-21Z
Features  24-bit, 2 pairs of independent DACs and 3 pairs of
independent ADCs
 ProCoustic headphone driver delivers 50 mW into 32 _ load
with no pop, eliminating the need for an external amplifier
and DC-blocking capacitors
 Integrated 5 V to 3.3 V low-dropout voltage regulator for
improved audio performance, eliminating need for external
regulator or power transistor.
 Integrated 3.3 V to 1.8 V low-dropout voltage regulator, used
to power digital blocks
 Integrated 2 WRMS (per channel) class-D stereo speaker
amplifier with Spread
 Spectrum and 10-kV ESD withstand capability
 Digital Microphone interface with internal MIC boost
supporting 2 digital microphone elements
 Works with all digital microphones.
 Internal microphone boost
 Digital: 0, 12, 24, 36, 48 dB
 Analog: 0, 10, 20, 30, 40 dB
 Microphone Security Control
 Please contact Conexant Sales/FAE for additional
confidential document to disable the bit in microphone from
the BIOS.
 Exceeds Windows Vista and Windows 7 Desktop and
Notebook Premium Logo Requirements, WLP4.0
 D-Flex power management exceeds Intel ECR 15B
requirements, and features
 Wake-On-PCBeep functionality
 Hardware Headphone limiter bit (supports GS Mark
EN50332-2)
 Compliant with Intel High Definition Audio Specification Rev.
1.0
 Supports both 1.5 V and 3.3 V signaling with the core logic
chipset
 Retaskable ports
 Configure between Headphone and Line-out or between
Mic and Line-in
 Independent sampling rate for DAC and ADC; supports audio
formats ranging
 from 16-bit, 44.1 kHz to 24-bit, 192 kHz for DACs, and from
16-bit, 44.1 kHz to 24-bit,96 kHz for ADCs.

Hardware Specifications and Configurations 1-41


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Item Specification
Audio Codec and Amplifier (continued)
Features  Independent sampling rate for DAC and ADC; supports audio
formats ranging
 from 16-bit, 44.1 kHz to 24-bit, 192 kHz for DACs, and from
16-bit, 44.1 kHz to 24-bit,96 kHz for ADCs.
 Pop Shield: pops and clicks reduction circuitry, including
class-D speaker outputs
 Jack sense detects up to 8 jacks using only two sense pins
 Dual Sony Philips Digital Interface (S/PDIF) outputs
 Digital Mixer
 Simultaneous DAC and SPDIF engines
 +3.3 V analog and I/O operation; uses Vaux for power
management modes
 SmartAudio GUI (optional) - advanced audio control
 Digital Parametric SmartEQ with Dynamic Range
Compression (DRC)
 Enhances the sound quality on low cost speakers
 Night Mode

 3D Expander
 Third-party Logo software support
 Andrea
 Creative Labs
 Dolby®
 Fortemedia
 MaxxAudio
 Sonic FocusTM
 SRS®
 Supports 32-bit/64-bit Windows OS and Linux
 48-QFN packages
Amplifier N/A

1-42 Hardware Specifications and Configurations


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Audio Interface

Item Specification
Audio Controller Conexant CX20584-21Z
Audio onboard or optional On board
Mono or Stereo Stereo
Compatibility HD audio Interface
Sampling rate Sample rate up to 192Khz resolution VSR (Variable Sampling
Rate)
Internal microphone Yes
Internal speaker/quantity Yes/(2W speakers x2)

Wireless Module 802.11b/g/n

Item Specification
Chipset Atheros HB97
Data throughput 11-54 Mbps, up to 300 Mbps for Draft-N
Protocol b, g, n
Interface PCI-E

Battery

Item Specification
Vendor & Model name SANYO AS10D31 SANYO AS10D3E SANYO AS10G3E
SANYO AS10D31 PANASONICAS10D5E
PANASONIC AS10D51
SIMPLO AS10D73
SIMPLO AS10D75
Battery Type Li-Ion Li-Ion Li-Ion
Pack capacity 4400mAh 6000mAh 9000mAh
Number of battery cell 6 6 9
Package configuration 2P3S 2P3S 2P3S

VRAM

Item Specification
Chipset Hynix
Memory size 1G to 2G
Interface Standard define

Hardware Specifications and Configurations 1-43


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USB Port

Item Specification
USB compliance level USB 2.0
EHCI 2
Number of USB port(s) 3
Location 1 left side, 2 right side
Output Current 0.5A, 0.75A(ACER SPEC)

HDMI Port

Item Specification
Compliance level HDMI1.4a
Data throughput Up to 16.7 million colors
Number of HDMI port(s) 1
Location 1 left side

AC Adapter

Item Specification
Input rating 100-240V~1.7A(1,7A) 50-60Hz
Maximum input AC current 1.7A(1,7A) 50-60Hz
Maximum input AC current 264 Vrms
Inrush current 264 Vac (Cold/Hot start) No damage; meet fuse and bridge
diode I2t de-rating.
Efficiency Meets EPA 2.0 level V requirement. The adapter efficiency
shall be more than 87%, that is the average value of 25%,
50%, 75% and 100% load with both 115Vac/60Hz and
230Vac/50Hz input voltage condition

1-44 Hardware Specifications and Configurations


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System Power Management

Item Specification
Mech. Off (G3) Al devices in the system are turned off completely.
Soft Off (G2/S5) OS initiated shutdown. All devices in the system are turned off
completely.
Working (G0/S0) Individual devices such as the CPU and hard disc may be
power managed in this state.
Suspend to RAM (S3)  CPU set power down
 VGA Suspend
 Audio Power Down
 Hard Disk Power Down
 CD-ROM Power Down
 Super I/O Low Power mode
Save to Disk (S4) Also called Hibernation Mode. System saves all system states
and data onto the disc prior to power off the whole system.

Hardware Specifications and Configurations 1-45


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Card Reader

Item Specification
Chipset Realtek RTS5209
Package 48-PIN LQFP
Maximum supported size 32G
Features  Compliant with PCI Express Base Specification Revision 1.1
 Support 1-Lane 2.5Gbps PCI Express Bus
 Support 93C46 EEPROM
 Compliant with SD Part 1 Physical Layer Specification
Version 3.01
 Compliant with SDIO Specification Version 2.00
 Compliant with MultiMediaCard System Specification version
4.4
 Compliant with Memory Stick XC Duo Format Specification
Version 1.00-00
 Compliant with Memory Stick XC-HG Duo Format
Specification Version 1.00-00
 Compliant with Memory Stick XC Micro Format Specification
Version 1.00-00
 Compliant with Memory Stick XC-HG Micro Format
Specification Version 1.00-00
 Compliant with Memory Stick PRO-HG Duo Format
Specification Version 1.03-00
 Compliant with Memory Stick HG Micro Format Specification
Version 1.00-00
 Compliant with Memory Stick PRO Standard Format
Specification Version 1.05-00
 Compliant with Memory Stick Standard Format Specification
Version 1.43
 Compliant with xD-Picture Card Specifications Version 1.2
 Support the following memory card interfaces:
 Secure Digital TM (SD), SDXC, SDHC, MultiMediaCard
TM (MMC), Mini-SD, Micro-SD (T-flash),

1-46 Hardware Specifications and Configurations


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System LED Indicator

Item Specification
Lock  Caps Lock on = Blue
 Caps Lock on = Blue
System state  Blue color on: System on
 Blue color and amber color off: System off
 Amber color on: S3
HDD access state HDD access active = Blue
Wireless state Wifi on = Amber
Power button backlight  Blue color solid on: System on
 Blue color off: System off
Battery state  Full charging = Blue
 Battery charging = Amber

System DMA Specification

Legacy Mode Power Management


DMA0 Not applicable
DMA1 Not applicable
DMA2 Not applicable
DMA3 Not applicable
DMA4 Direct memory access controller
DMA5 Not applicable
DMA6 Not applicable
DMA7 Not applicable
*ExpressCard controller can use DMA 1, 2, or 5.

Hardware Specifications and Configurations 1-47


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System Interrupt Specification

Hardware IRQ System Function


IRQ0 System timer
IRQ1 Standard PS/2 Keyboard
IRQ2 Not in use
IRQ3 Not in use
IRQ4* Direct memory access controller
IRQ5* Not in use
IRQ6 Not in use
IRQ7* Not in use
IRQ8 System CMOS/real-time clock
IRQ9* Not in use
IRQ10* Not in use
IRQ11* Not in use
IRQ12 Synaptics PS/2 Port Touchpad
IRQ13 Numeric data processor
IRQ14* Not in use
IRQ15* Not in use

1-48 Hardware Specifications and Configurations


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System IO Address Map

I/O address (hex) System Function (shipping configuration)


000 - 01F Direct memory access controller
020 - 021 Programmable interrupt controller
024 - 025 Programmable interrupt controller
028 - 029 Programmable interrupt controller
02C - 02D Programmable interrupt controller
02E - 02F Motherboard resources
030 - 031 Programmable interrupt controller
034 - 035 Programmable interrupt controller
038 - 039 Programmable interrupt controller
03C - 03D Programmable interrupt controller
040 - 043 System timer
04E - 04F Motherboard resources
050 - 053 System timer
60 Standard PS/2 Keyboard
61 Motherboard resources
62 Microsoft ACPI-Compliant Embedded Controller
63 Motherboard resources
64 Standard PS/2 Keyboard
65 Motherboard resources
66 Microsoft ACPI-Compliant Embedded Controller
67 Motherboard resources
070 - 077 System CMOS/real time clock
80 Motherboard resources
081 - 091 Direct memory access controller
92 Motherboard resources
093 - 09F Direct memory access controller
0A0 - 0A1 Programmable interrupt controller
0A4 - 0A5 Programmable interrupt controller
0A8 - 0A9 Programmable interrupt controller
0AC - 0AD Programmable interrupt controller
0B0 - 0B1 Programmable interrupt controller
0B2 - 0B3 Motherboard resources

Hardware Specifications and Configurations 1-49


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I/O address (hex) System Function (shipping configuration)
0B4 - 0B5 Programmable interrupt controller
0B8 - 0B9 Programmable interrupt controller
0BC - 0BD Programmable interrupt controller
0C0 - 0DF Direct memory access controller
0F0 Numeric data processor
3B0 - 3BB Inter(R)HD Graphics Family
3C0 - 3DF Inter(R)HD Graphics Family
400-453 Motherboard resources
454 - 457 Motherboard resources
458 - 47F Motherboard resources
4D0 - 4D1 Programmable interrupt controller
500 - 57F Motherboard resources
680 - 69F Motherboard resources
1D00-FFF PCI BUS
1000-100F Motherboard resources
1010-1013 Motherboard resources
164E-164F Motherboard resources
2000-2FFF Inte® 6 Series/C200 Series Chipset Family PCI Express Root Port
6-1C1A
3000-3FFF Intel® 6 Series/C200 Series Chipset Family PCI Express Root Port
5-1C18
4000-4FFF Intel® 6 Series/C200 Series Chipset Family PCI Express Root Port
2-1C12
5000-5FFF 2nd generation Intel® Core™ processor family PCI Express
Controller - 0101
6000-603F Intel® HD Graphics Family
6060-607F Intel® 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
6080-6087 Intel® Mobile Express Chipset SATA AHCI Controller
6088-608F Intel® Mobile Express Chipset SATA AHCI Controller
6098-609B Intel® Mobile Express Chipset SATA AHCI Controller
609C-609F Intel® Mobile Express Chipset SATA AHCI Controller
FFFF Motherboard resources

1-50 Hardware Specifications and Configurations


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System I/O Address Specifications (Not available for this model)

I/O address (hex) System Function (shipping configuration)


220 - 22F
230 - 26D
26E - 26
278 - 27F
280 - 2AB
2A0 - 2A7
2A8 - 2E7
2E8 - 2EF
2F0 - 2F7
2F8 - 2FF
300 - 31F
320 - 36F
370 - 377
378 - 37F
380 - 387
388 - 38B
38C - 3AF
3B0 - 3BB
3BC - 3BF
3C0 - 3DF
3E0 - 3E1
3E2 - 3E3
3E8 - 3EF
3F0 - 3F7
3F8 - 3FF
CF8 - CFB
(PCIDIVO-1)
(PCIDIVO-1)

Hardware Specifications and Configurations 1-51


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1-52 Hardware Specifications and Configurations
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CHAPTER 2
System Utilities

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BIOS Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Clearing HDD Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Clearing BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Miscellaneous Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
Using DMI Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
Using the LAN MAC EEPROM Utility . . . . . . . . . . . . . . . . . . . 2-29

2-2
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System Utilities

BIOS Setup Utility 0

This utility is a hardware configuration program built into a computer’s BIOS (Basic
Input/Output System).
The utility is pre-configured and optimized so most users do not need to run it. If configuration
problems occur, the setup utility may need to be run. Refer to Troubleshooting when a problem
arises.
To activate the utility, press F2 during POST (power-on self-test) when prompted at the bottom
of screen.
The default parameter of F12 Boot Menu is set to Disabled. To change the boot device
without entering BIOS Setup Utility, set the parameter to Enabled.
To change the boot device without entering the BIOS SETUP, press F12 during POST to enter
the multi-boot menu.

Navigating the BIOS Utility 0

Six menu options are:


Information

Main

Security

Boot

Exit

To navigate through the following:


Menu - use the left and right arrow keys
Item - use the up and down arrow keys
Change parameter value - press F5 or F6.
Exit - Press Esc
Load default settings - press F9. Press F10 to save changes and exit BIOS Setup
Utility
NOTE: NOTE:
Parameter values can be changed if enclosed in square brackets [ ]. Navigation keys
appear at the bottom of the screen. Read parameter help carefully when making
changes to parameter values. Parameter help is found in the Item Specific Help area of
the screen.
NOTE: NOTE:
System information is subject to specific models.

System Utilities 2-3


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BIOS 0

The following is a description of the tabs found on the InsydeH20 BIOS Setup Utility screen:
NOTE: NOTE:
The screens provided are for reference only. Actual values may differ by model.

Information 0

Table 2-1 describes the parameters shown in Figure 2-1.

InsydeH20 Setup Utility Rev. 3.5


Information Main Security Boot Exit

CPU Type: Intel(R) Core(TM)2 Duo CPU T7300


CPU Speed: 2.00GHz

HDD Model Name: ST960821A-(PM)


HDD Serial Number: 3LF005DB
ATAPI Model Name: MATSHITADVD

System BIOS Version: V1.00


VGA BIOS Version: ATI V008.050I.0-26.00

Serial Number: xxxxxxxxxxxxxxxxxxxx (Max: 22 Byte)


Asset Tag Number: xxxxxxxxxxxxxxxxxxxx (Max: 32 Byte)
Product Name: xxxxxxxxxxxxxxxx (Max: 16 Byte)
Manufacturer Name: xxxxxxxxxxxxxxxxxxxx (Max: 16 Byte)
UUID: xxxxxxxxxxxxxxxxxxxx (Max: 16 Byte)

F1 Help  Select Item F5/F6 Change Values F9 Setup Default


ESC Exit  Select Menu Enter Select>SubMenu F10 Save and Exit

Figure 2-1. BIOS Information

Table 2-1 describes the parameters shown in Figure 2-1.

Table 2-1. BIOS Information

Parameter Description
CPU Type CPU (central processing unit) type and speed of system

2-4 System Utilities


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Table 2-1. BIOS Information (Continued)

Parameter Description
CPU Speed Speed of the CPU
HDD0 Model Name Model name of HDD0 (hard disk drive) installed on primary IDE
master
HDD0 Serial Number Serial number of HDD0 installed on primary IDE master
ATAPI Model Name Model name of Optical device installed in system
System BIOS Version System BIOS version
VGA BIOS Version VGA (video graphics array) firmware version of system
Serial Number Serial number of unit
Asset Tag Number Asset tag number of system
Product Name Product name of the system
UUID Universally Unique Identifier

System Utilities 2-5


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Main 0

The Main tab allows the user to set system time and date, enable or disable boot option and
enable or disable recovery.

InsydeH20 Setup Utility Rev. 3.5


Information Main Security Boot Exit

Item Specific Help


System Time [09:00:00] <Tab>, <Shift-Tab>, or
<Enter> selects field
System Date [01/01/2003]

Total Video Memory: xxxx MB


Video Memory: [xMB]

Quiet Boot [Enabled]


Network Boot [Enabled]
F12 Boot Menu [Disabled]
D2D Recovery [Enabled]
SATA Mode [AHCI Mode]

F1 Help  Select Item F5/F6 Change Values F9 Setup Default


ESC Exit  Select Menu Enter Select>SubMenu F10 Save and Exit

Figure 2-2. BIOS Main

Table 2-2 describes the parameters shown in Figure 2-2.


.
Table 2-2. BIOS Main

Parameter Description Format/Option


System Time BIOS system time in 24-hour format Format: HH:MM:SS
(hour:minute:second)
System Date BIOS system date Format MM/DD/YYYY
(month/day/year)
Total Total memory available N/A
Memory
Video Available memory for video N/A
Memory
Quiet Boot Shows OEM (original equipment manufacturer) Option: Enabled or
screen during system boot instead of traditional Disabled
POST screen

2-6 System Utilities


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Table 2-2. BIOS Main (Continued)

Parameter Description Format/Option


Network Option to boot system from LAN (local area network) Option: Enabled or
Boot Disabled
F12 Boot Option to use boot menu during POST Option: Enabled or
Menu Disabled
D2D Option to use D2D Recovery function Option: Enabled or
Recovery Disabled
SATA Mode Option to set SATA controller mode Option: AHCI or IDE

System Utilities 2-7


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Security 0

The Security tab shows parameters that safeguard and protect the computer from
unauthorized use.

InsydeH20 Setup Utility Rev. 3.5


Information Main Security Boot Exit

Item Specific Help


Supervisor Password Is: Clear
Supervisor Password
User Password Is: Clear
controls access to the
HDD Password Is: Clear whole setup utility. It
can be used to boot up
when Password on
Set Supervisor Password [Enter] boot is enabled.
Set User Password [Enter]
Set HDD Password [Enter]

Power on Password [Disabled]

F1 Help  Select Item F5/F6 Change Values F9 Setup Default


ESC Exit  Select Menu Enter Select>SubMenu F10 Save and Exit

Figure 2-3. BIOS Security

Table 2-3 describes the parameters shown in Figure 2-3.

Table 2-3. BIOS Security

Parameter Description Option


Supervisor Password Is Supervisor password setting Clear or Set

User Password Is User password setting Clear or Set

HDD0 Password Is HDD0 password setting Clear or Set

Set Supervisor Password Option to set supervisor password N/A

Set User Password Option to set user password N/A


Set HDD0 Password Option to set HDD0 password N/A

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Table 2-3. BIOS Security (Continued)

Parameter Description Option


Password on Boot ! CAUTION: Disabled or
If Power-on Password authentication is Enabled
enabled, the BIOS password can only be
cleared by initiating the Crisis Disk Recovery
procedure. Refer to BIOS Recovery by Crisis
Disk.

Shows if password is required during system boot

NOTE: NOTE:
When prompted to enter password, three attempts are allowed before system halts.
Resetting BIOS password may require computer be returned to dealer.

Password on Boot must be set to Enabled to activate password feature.

Passwords are not case sensitive.

A password must be alphanumeric (A-Z, a-z, 0-9), not longer than 12 characters.

Setting a Password 0

Perform the following to set a new user or supervisor password:


1. Use the  and keys to highlight the Set Supervisor Password parameter and press
Enter. The Set Supervisor Password dialog box is shown. (Figure 2-4)
NOTE: NOTE:
To change an existing password, refer to Changing a Password.

Set Supervisor Password

Enter New Password [ ]


Confirm New Password [ ]

Figure 2-4. Setting a Password: Set Supervisor Password

2. Type a new password in the Enter New Password field and press Enter.
NOTE: NOTE:
The following characters may be used in a password:

A-Z Alphabets A through Z (Not Case Sensitive)


0-9 Numerical Characters.
- Dash
= Equal Sign
[ Left Bracket

System Utilities 2-9


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] Right Bracket
. Period
, Comma
; Semi-colon
/ Slash
\ Back-slash

+ IMPORTANT:
Use care when typing a password. Characters do not appear on the screen.
3. Retype password in the Confirm New Password field and press Enter.
4. If new password and confirm new password strings match, the Setup Notice dialog
screen is shown (Figure 2-5). If it is not, go to step 5.

Setup Notice

Changes have been saved.

[Continue]
Continue

Figure 2-5. Setting a Password Confirmation Notice

a. Press Enter to return to the BIOS Setup Utility Security menu.


b. The Supervisor Password parameter is shown as Set.
c. Press F10 to save changes and exit BIOS Setup Utility.
5. If new password and confirm new password strings do not match, the Setup Warning
dialog is shown. (Figure 2-6)

Setup Warning

Passwords do not match.


Re-enter password.
[Continue]
Continue

Figure 2-6. Setting a Password: Passwords Do Not Match

a. Press Enter to return to the BIOS Setup Utility Security menu.


b. The Supervisor Password parameter is shown as Clear.
c. To try to set a new password again, repeat steps 1 through 3.

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Removing a Password 0

Perform the following:


1. Use the  and  keys to highlight Set Supervisor Password and press Enter. The
Set Supervisor Password dialog box is shown. (Figure 2-7)

Set Supervisor Password

Enter Current Password [ ]


Enter New Password [ ]
Confirm New Password [ ]

Figure 2-7. Removing a Password: Set Supervisor Password

2. Type current password in Enter Current Password field and press Enter.
3. Press Enter twice without typing anything in Enter New Password and Confirm New
Password fields. Computer will set Supervisor Password parameter to Clear.
4. Press F10 to save changes and exit the BIOS Setup Utility.

Changing a Password 0

1. Use the  and keys to highlight Set Supervisor Password and press Enter. The
Set Supervisor Password dialog is shown. (Figure 2-8)

Set Supervisor Password

Enter Current Password [ ]


Enter New Password [ ]
Confirm New Password [ ]

Figure 2-8. Changing a Password: Set Supervisor Password

2. Type current password in Enter Current Password field and press Enter.
3. Type new password in Enter New Password field and press Enter.
4. Retype new password in Confirm New Password field and press Enter.
5. If new password and confirm new password strings match, The Setup Notice dialog is
shown (Figure 2-9). If it is not shown, go to step 6.

Setup Notice

Changes have been saved.

[Continue]
Continue

Figure 2-9. Changing a Password: Setup Notice

System Utilities 2-11


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a. Press Enter to return to the BIOS Setup Utility Security menu.
b. The Supervisor Password parameter is shown as Set.
c. Press F10 to save changes and exit BIOS Setup Utility.
6. If current password and new password strings do not match, the Setup Warning dialog
is shown (Figure 2-10). If it is not shown, go to step 7.

Setup Warning

Invalid Password.

[Continue]
Continue

Figure 2-10. Changing a Password: Invalid Password

a. Press Enter to return to the BIOS Setup Utility Security menu.


b. The Supervisor Password parameter is shown as Clear.
c. To try to change the password again, repeat steps 1 through 4.
7. If new password and confirm new password strings do not match, the Setup Warning
dialog is shown (Figure 2-11).

Setup Warning

Passwords do not match.


Re-enter password.
[Continue]
Continue

Figure 2-11. Changing a Password: Passwords Do Not Match

a. Press Enter to return to the BIOS Setup Utility Security menu.


b. The Supervisor Password parameter is shown as Clear.
c. To try to change the password again, repeat steps 1 through 4.

2-12 System Utilities


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Boot 0

The Boot tab allows changes to the order of boot devices used to load the operating system.
Bootable devices include the:
USB diskette drives
Onboard hard disk drive
DVD drive in the module bay
Use  and  keys to select a device and press F5 or F6 to change the value.

InsydeH20 Setup Utility Rev. 3.5


Information Main Security Boot Exit

Item Specific Help


Boot priority order:
USe <> or <> to
select a device, then
1. HDD: Hitachi HTS545032B9A300
press <F5> to move it
2. ATAPI CDROM: MATSHITADVD-RAM UJ8A2AS down the list, or <F6>
to move it up the list.
3. USB FDD: Press <Esc> to escape
4. Network Boot: Atheros Boot Agent the menu.

5. USB HDD:
6. USB CDROM:

F1 Help  Select Item F5/F6 Change Values F9 Setup Default


ESC Exit  Select Menu Enter Select>SubMenu F10 Save and Exit

Figure 2-12. BIOS Boot

System Utilities 2-13


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Exit 0

The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility.

InsydeH20 Setup Utility Rev. 3.5


Information Main Security Boot Exit

Item Specific Help


Exit Saving Changes
Exit System Setup and
Exit Discard Changes
save your changes.
Load Setup Defaults
Discard Changes
Save Changes

F1 Help  Select Item F5/F6 Change Values F9 Setup Default


ESC Exit  Select Menu Enter Select>SubMenu F10 Save and Exit

Figure 2-13. BIOS Exit

Table 2-4 describes the parameters in Figure 2-13.

Table 2-4. BIOS Exit

Parameter Description
Exit Saving Changes Exit BIOS utility and save setup item changes to system.
Exit Discarding Changes Exit BIOS utility without saving setup item changes to system.
Load Setup Defaults Load default values for all setup items.
Discard Changes Load previous values of all setup items.
Save Changes Save setup item changes to system.

2-14 System Utilities


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BIOS Flash Utilities 0

BIOS Flash memory updates are required for the following conditions:
New versions of system programs
New features or options
Restore a BIOS when it becomes corrupted.
Use the Flash utility to update the system BIOS Flash ROM.
NOTE: NOTE:
If a Crisis Recovery Disc is not available, create one before BIOS Flash utility is used.
Refer to BIOS Recovery by Crisis Disk.
NOTE: NOTE:
Do not install memory related drivers (XMS, EMS, DPMI) when BIOS Flash is used.
NOTE: NOTE:
Use AC adaptor power supply when running BIOS Flash utility. If battery pack does not
contain power to finish loading BIOS Flash, do not boot system.
Perform the following to run BIOS Flash.
1. Prepare a bootable USB HDD.
2. Copy Flash utilities to bootable USB HDD.
3. Boot system from bootable USB HDD.
NOTE: NOTE:
BIOS Flash utility has auto execution function.

System Utilities 2-15


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DOS Flash Utility 0

Perform the following to use the DOS Flash Utility:


1. Press F2 during boot to enter Setup Menu.
2. Select Boot Menu to modify boot priority order.
3. Move USB HDD to position 1 (Figure 2-14). (Refer to Boot menu)

InsydeH20 Setup Utility Rev. 3.5


Information Main Security Boot Exit

Item Specific Help


Boot priority order:
USe <> or <> to
select a device, then
1. USB HDD: USB 2.0 Flash Disk
press <F5> to move it
2. IDE0: WDC WD 2500BPVT-22ZEST0 down the list, or <F6>
to move it up the list.
3. IDE1: Press <Esc> to escape
4. USB FDD: the menu.

5. Network Boot: Atheros Boot Agent


6. USB CDROM:

F1 Help  Select Item F5/F6 Change Values F9 Setup Default


ESC Exit  Select Menu Enter Select>SubMenu F10 Save and Exit

Figure 2-14. Change BIOS Boot Priority Order

4. Copy ZRJ_101 to USB HDD.


5. Insert the USB HDD and reboot computer.
6. Execute ZRJ_101 to update BIOS. (Figure 2-15)

C:\>ZRJ_101

Figure 2-15. Executing ZRJ_0.08

2-16 System Utilities


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BIOS flash process begins. (Figure 2-16)

1.4c
X.XXx

ZRJXXXXXXXX
ZRJXXXXXXXX

0.05XXXXXXXX
0.08XXXXXXXX

Figure 2-16. Updating Flash ROM Blocks

7. Flash is complete when the message, Flash Programming Complete is shown.


System will restart automatically when finished.
NOTE: NOTE:
If AC power is not connected, the following message is shown (Figure 2-17). Plug in the
AC power to continue.

Warning: No AC power connect

Figure 2-17. AC Power Warning

System Utilities 2-17


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WinFlash Utility 0

Perform the following to use the WinFlash Utility:


1. Double click the WinFlash executable.
2. Click OK to begin the update. A progress screen is shown. (Figure 2-18)

ZRJ ZRJ

V0.05 V0.08

Figure 2-18. InsydeFlash

NOTE: NOTE:
If the error message appears (Figure 2-19), check the system BIOS ROM-file size.

2-18 System Utilities


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Figure 2-19. InsydeFlash

System Utilities 2-19


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HDD/BIOS Password Utilities 0

! CAUTION:
If Power-on Password authentication is enabled, the BIOS password can only be
cleared by initiating the Crisis Disk Recovery procedure. See BIOS Recovery by
Crisis Disk.

Clearing HDD Passwords 0

This section provides details about removing an HDD password from the BIOS. If the HDD
password is incorrectly entered three times, an error is generated. (Figure 2-20).

Harddisk Security

Primary Master TOSHLBA MK3252GSX Lock

Figure 2-20. Password Error Status

To reset the HDD password, perform the following:


1. Press Enter to continue. The Select Item dialog is shown. (Figure 2-21)

Select Item

Enter Unlock Password


System continue

Figure 2-21. Select Item

2. Use the  and keys to highlight Enter Unlock Password and press Enter. The
Enter Unlock Password dialog is shown. (Figure 2-22)

Enter Unlock Password (Key:54591747)?

Figure 2-22. Enter Unlock Password

2-20 System Utilities


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NOTE: NOTE:
A key code is generated for use with unlocking utility. Make note of this code.
3. On separate, compatible device, boot to DOS.
4. Execute UnlockHD.exe (Figure 2-22) to create a password unlock code. Use the format
<UnlockHD [key code]> with the code noted in Figure 2-22.
Example: UnlockHD 54591747

The command generates a password which can be used for unlocking the HDD.
Password: 41499389

Figure 2-23. Unlock Password

5. On original device, enter password (Figure 2-23) in Enter Unlock Password dialog
(Figure 2-24).

Enter Unlock Password (Key:54591747)?

********

Figure 2-24. Unlock Password Dialog

System Utilities 2-21


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Clearing BIOS Passwords 0

If a BIOS password (Supervisor Password and/or User Password) is set, the BIOS will prompt
for the password at system POST or upon entering the BIOS setup menu. There are two
methods for clearing the BIOS password. A hardware method and a software method.

Hardware Method 0

1. Remove AC adapter.
2. Locate the XXXXXXXX point (A). (Figure 2-25)

Figure 2-25. CMOS Jumper Overview

3. Short each point. (Figure 2-26)

Figure 2-26. CMOS Jumper

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Table 2-5.

Item Description

4. Plug in AC adapter.
5. Restart the system and press F2 to enter BIOS Utility Setup menu.
6. If no password prompt is shown, BIOS password is cleared.
7. If password prompt is shown, repeat steps 1 through 5.

Software Method 0

If wrong supervisor password is entered three times, the System will halt! dialog is
shown. (Figure 2-27)

Figure 2-27. Supervisor Password Error

1. At a DOS prompt, enter ClearSuPw.exe. (Figure 2-28)

Figure 2-28. Clear Supervisor Password Utility

2. When message Clear the SU Pws completely is shown, supervisor password has
been removed.

System Utilities 2-23


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Miscellaneous Tools 0

Using DMI Tools 0

The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM. Used in
the DMI pool for hardware management.
When the BIOS shows Verifying DMI pool data, it is checking that the table correlates
with the hardware before sending it to the operating system (Windows, etc.).
To update the DMI Pool, perform the following:
1. Boot to DOS.
2. At the prompt, enter qdmi301.exe. To execute a specific function, select the associated menu
number. (Figure 2-29)

Figure 2-29. DMI Tools Main Menu Screen

3. Press 1 to modify asset tag key. (Figure 2-30)

2-24 System Utilities


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Figure 2-30. Asset Tag Menu Item

4. Press 2 to modify the product number key. (Figure 2-31)

System Utilities 2-25


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Figure 2-31. Product Name Menu Item

5. Press 3 to modify serial number key.

Figure 2-32. Serial Number Menu Item

6. Press 4 to modify the 1394 GUID number key.

2-26 System Utilities


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Figure 2-33. 1394 GUID Number Menu Item

7. Press 0 to exit.

Figure 2-34. Exit Menu Item

System Utilities 2-27


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8. At the command prompt, type VEEPROM to write any changes in the data to the
EEPROM.

C:\VEEPROM_

Figure 2-35. VEEPROM Command Prompt

NOTE: NOTE:
When using any of the write options, restart the system to make the new DMI data
effective.

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Using the LAN MAC EEPROM Utility 0

Use MAC.BAT utility to write the MAC.CFG file to EEPROM under DOS mode.
1. Use a text editor (e.g. Notepad) to open and edit the MAC.CFG file. (Figure 2-36)

MAC.CFG - Notepad
File Edit Format View Help

Title= MAC Address byte


WriteData=’001122334455’
StartAddr=7A
WriteLeng=6
KeepByte=0

Figure 2-36. MAC.CFG File

Table 2-6.
Field Name Value Description

Title MAC Address N/A


byte
WriteData 001122334455 MAC value
StartAddr 7A MAC address
WriteLeng 6 MAC value length
KeepByte 0 N/A

2. In DOS mode, run MAC.BAT to write MAC values to eeprom. (Figure 2-37)

C:\MAC>mac.bat

C:\MAC>eeprom w MAC.cfg

Progress --> \

Write Data to EEPROM OK!!

Figure 2-37. MAC.BAT

3. Reboot computer when process has completed.

System Utilities 2-29


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2-30 System Utilities
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CHAPTER 3
Maintenance Procedures

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Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Screw Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Maintenance Flowchart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Battery Pack Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Battery Pack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Dummy Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
3G Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Lower Logic Door Removal . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Lower Logic Door Installation . . . . . . . . . . . . . . . . . . . . . . . . 3-11
ODD Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
ODD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
HDD (Hard Disk Drive) Module Removal . . . . . . . . . . . . . . . 3-13
HDD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
HDD Carrier Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
HDD Carrier Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Keyboard Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Keyboard Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Lower Cover Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Lower Cover Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
WLAN (Wireless Local Area Network) Module Removal . . . 3-22
WLAN Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
PCH Heatsink Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
PCH Heatsink Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
RTC Battery Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
RTC Battery Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
DIMM (Dual In-line Memory Module) Module Removal . . . 3-26
DIMM Module Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
Bluetooth Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Bluetooth Module Installation . . . . . . . . . . . . . . . . . . . . . . . 3-28
USB Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
USB Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
Thermal Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
Thermal Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
CPU Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
CPU Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
LCD (Liquid Crystal Display) Module Removal . . . . . . . . . . . 3-36
LCD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
Mainboard Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39
Mainboard Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
DC-IN Cable Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44
DC-IN Cable Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45
Button Board Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46
Button Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
Speaker Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49

3-2
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Speaker Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
LCD Bezel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
LCD Bezel Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-52
CCD (Charge-Coupled Device) Module Removal . . . . . . . . . 3-53
CCD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54
LCD Panel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-55
LCD Panel Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56
LCD Brackets Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-57
LCD Brackets Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-57
WLAN Antenna Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-58
WLAN Antenna Installation. . . . . . . . . . . . . . . . . . . . . . . . . . 3-58

3-3
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3-4
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Machine Maintenance Procedures

Introduction 0

This chapter contains general information about the notebook, a list of tools needed to perform
the required maintenance and step by step procedures on how to remove and install
components from the notebook computer.

General Information 0

The product previews seen in the following procedures may not represent the final product
color or configuration. Cable paths and positioning may also differ from the actual model.
During the removal and installation of components, make sure all available cable channels
and clips are used and that the cables are installed in the same position. All prerequisites must
be performed prior to performing maintenance.

Recommended Equipment 0

The following tools are required to perform maintenance on the notebook:


Wrist grounding strap and conductive mat
Flat screwdriver
Philips screwdriver

Screw Table 0

The following screw table provides a list of all required screws to assemble the computer.
Table 1-1. Main Screw List
Screw Name Quantity
M2.5x5.0 22
M2.0x3.0Ni 7
M2.0x2.0 9
M2.0x3.0 7
M2.0x1.0 4
M2.0x4.0Ni 4

Machine Maintenance Procedures 3-5


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Maintenance Flowchart 0

The flowchart in Figure 3-1 provides a graphic representation of the module removal and
installation sequences. It provides information on what components need to be removed and
installed during servicing.

Figure 3-1. Maintenance Flow

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Getting Started 0

The flowchart (Figure 3-1) identifies sections illustrating the entire removal and install
sequence. Observe the order of the sequence to avoid damage to any of the hardware
components.
Perform the following prior to performing any maintenance procedures:
1. Remove power (A) from the system and peripherals. (Figure 3-2)
2. Remove all cables from system.

Figure 3-2. AC Adapter

3. Place system on a stable work surface.

Machine Maintenance Procedures 3-7


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Battery Pack Removal 0

1. Place computer battery side up.


2. Move battery lock/unlock latch (C) to unlock position. (Figure 3-3)

C
B

Figure 3-3. Battery

3. Move release switch (B) to release battery pack (A).


4. Remove battery pack.
NOTE: NOTE:
Follow local regulations for battery disposal.

Battery Pack Installation 0

1. Move lock/unlock latch (C) into unlock position. (Figure 3-3)


2. Install battery (A).
3. Move battery lock/unlock latch (C) into lock position.

3-8 Machine Maintenance Procedures


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Dummy Card Removal 0

1. Push in dummy card (A) to release it from spring latch. (Figure 3-4)
2. Remove dummy card.

Figure 3-4. Dummy Card

Dummy Card Installation 0

1. Insert dummy card (A). (Figure 3-4)


2. Push card until spring latch locks.

Machine Maintenance Procedures 3-9


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3G Card Removal 0

Prerequisite:
Battery Pack Removal

1. Locate 3G card slot in battery bay (A). (Figure 3-5)

Figure 3-5. Lower Cover Overview with Base Door

2. Push in 3G card (C) to release it from spring latch. (Figure 3-6)

Figure 3-6. 3G Card

3. Remove 3G card.

3G Card Installation 0

1. Insert 3G card (A) into card slot. (Figure 3-6)


2. Push card until spring latch locks.
3. Install battery pack.

3-10 Machine Maintenance Procedures


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Lower Logic Door Removal 0

Prerequisite:
Battery Pack Removal

1. Locate lower logic door (B) on lower cover. Refer to Figure 3-5.
2. Loosen two (2) captive screws (A). (Figure 3-7)

Figure 3-7. Lower Cover Door Screws

3. Remove door from lower cover.

Lower Logic Door Installation 0

1. Install lower logic door on lower cover.


2. Secure two (2) captive screws (A) on lower logic door to lower cover. (Figure 3-7)
3. Install battery pack.

Machine Maintenance Procedures 3-11


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ODD Module Removal 0

Prerequisite:
Battery Pack Removal

1. Locate ODD Module (A) on lower cover. (Figure 3-8)


2. Remove screw (B).

A
B

Figure 3-8. ODD Module

3. Remove ODD module from lower cover.

ODD Module Installation 0

1. Install ODD module in lower cover.


2. Install and secure screw (B) on lower cover. (Figure 3-8)
3. Install battery pack.

ID Size Quantity Screw Type

B M2.5x5.0 1

3-12 Machine Maintenance Procedures


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HDD (Hard Disk Drive) Module Removal 0

Prerequisite:
Battery Pack Removal
1. Locate HDD module (A) on lower cover. (Figure 3-9)

Figure 3-9. Lower Cover with HDD Module

2. Disconnect HDD module cable (B) from mainboard connector.


3. Remove HDD module from lower cover by lifting plastic tab (A). (Figure 3-10)

Figure 3-10. HDD Module Removal

Machine Maintenance Procedures 3-13


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HDD Module Installation 0

1. Place HDD module into bay on lower cover. (Figure 3-9)


2. Connect HDD module cable to mainboard connector (A). (Figure 3-10)
3. Install lower logic door.

HDD Carrier Removal 0

Prerequisite:
HDD (Hard Disk Drive) Module Removal

1. Remove four (4) screws (A) from HDD brackets. (Figure 3-11)

A A

A A

Figure 3-11. HDD Module Brackets

2. Remove HDD brackets (B) and (C) from HDD module.


3. Remove HDD module cable (D) from HDD module connector.

HDD Carrier Installation 0

1. Install HDD module cable (D) to HDD module connector. (Figure 3-11)
2. Install and secure brackets (B) and (C) to HDD module with four (4) screws (A).
3. Install HDD module.

3-14 Machine Maintenance Procedures


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ID Size Quantity Screw Type

A M2.0x3.0Ni 4

Machine Maintenance Procedures 3-15


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Keyboard Removal 0

Prerequisite:
Battery Pack Removal

1. Locate and unlock six (6) latches above keys, Esc, F4, F8, F12, Del, and End
(Figure 3-12).

Figure 3-12. Keyboard

NOTE: NOTE:
Keyboard FPC (Flexible Printed Circuit) can be damaged if removed while mainboard
connector is locked.
2. Lift keyboard frame from upper cover, starting from top edge. (Figure 3-13)

3-16 Machine Maintenance Procedures


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Figure 3-13. Lifting Keyboard

3. Carefully flip keyboard over. (Figure 3-14)

B
A

Figure 3-14. Keyboard FPC

4. Remove keyboard FPC (B) from mainboard connector (A).

Machine Maintenance Procedures 3-17


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Keyboard Installation 0

1. Flip keyboard frame over and install keyboard FPC (B) to mainboard connector (A).
(Figure 3-14)
2. Locate keyboard frame flanges (A). (Figure 3-15)

Figure 3-15. Keyboard Frame Flanges

3. Insert keyboard frame flanges into upper cover slots. (Figure 3-16)

Figure 3-16. Inserting Keyboard

4. Place keyboard frame flush against the upper cover. (Figure 3-12)
5. Secure the six latches. (Figure 3-12)
6. Install battery pack.

3-18 Machine Maintenance Procedures


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Lower Cover Removal 0

Prerequisite:
Lower Logic Door Removal

HDD (Hard Disk Drive) Module Removal

1. Remove seventeen (17) screws (A) from lower cover. (Figure 3-17)

Figure 3-17. Lower Cover

2. Remove five (5) screws (B) from battery bay.


NOTE: NOTE:
Connectors on right side of mainboard (USB, HDMI) are set in lower cover slots. Do not
use force when removing lower cover.
3. Lift side (A) of lower cover just enough to allow lower cover to clear upper cover.
(Figure 3-18)

Machine Maintenance Procedures 3-19


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A

Figure 3-18. Lifting Left Side of Lower Cover

4. Slide and remove lower cover from side (B). (Figure 3-19)

Figure 3-19. Removing Lower Cover

3-20 Machine Maintenance Procedures


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Lower Cover Installation 0

1. Align side (B) slots of lower cover with mainboard connectors (USB, HDMI).
2. Install side (B) of lower cover by sliding lower cover towards side (A) at slight angle.
(Figure 3-19)
3. Install left side (A) of lower cover. (Figure 3-18)
4. Install and secure five (5) screws (B) in battery bay. (Figure 3-17)
5. Install and secure seventeen (17) screws (A) on lower cover.
6. Install HDD module.
7. Install lower logic door.

ID Size Quantity Screw Type

A M2.5x5.0 17

B M2.0x3.0 5

Machine Maintenance Procedures 3-21


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WLAN (Wireless Local Area Network) Module Removal 0

Prerequisite:
Lower Cover Removal

1. Locate WLAN module (B) on mainboard. (Figure 3-20)

H H

F E D C

Figure 3-20. Upper Cover Overview


2. Remove WLAN main (A) and auxiliary (B) antenna cables from WLAN module
connectors. (Figure 3-21)

B D

E
C

Figure 3-21. WLAN Module

3-22 Machine Maintenance Procedures


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3. Remove screw (C) from mainboard.
4. Remove WLAN module (D) from mainboard connector (E).

WLAN Module Installation 0

1. Install WLAN module (D) to mainboard connector (E). (Figure 3-21)


2. Install and secure screw (C) to mainboard.
3. Install main (A) and auxiliary (B) antenna cables on WLAN module connectors.
4. Install lower cover.

ID Size Quantity Screw Type

C M2.0x2.0 1

Machine Maintenance Procedures 3-23


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PCH Heatsink Removal 0

Prerequisite:
Lower Cover Removal

1. Locate heatsink (C) on mainboard. Refer to Figure 3-20.


2. Remove two (2) screws (A) from upper cover (Figure 3-22).

Figure 3-22. Heatsink

3. Remove heatsink from mainboard.

PCH Heatsink Installation 0

1. Install heatsink to mainboard (Figure 3-20)


2. Install and secure two (2) screws (A) to upper cover. (Figure 3-22)
3. Install lower cover.

ID Size Quantity Screw Type

A M2.0x3.0 2

3-24 Machine Maintenance Procedures


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RTC Battery Removal 0

Prerequisite:
Lower Cover Removal

1. Locate RTC battery (D) on mainboard. Refer to Figure 3-20.


2. Remove tape (A). (Figure 3-23).

Figure 3-23. RTC Battery Removal

3. Disconnect RTC battery cable (B) from mainboard connector (C).


4. Remove RTC battery (D).

+ IMPORTANT:
Follow local regulations for battery disposal.

RTC Battery Installation 0

1. Install RTC battery cable (B) to mainboard connector (C). (Figure 3-23)
2. Place RTC module (D) on mainboard.
3. Install tape on top of RTC battery.
4. Install lower cover.

Machine Maintenance Procedures 3-25


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DIMM (Dual In-line Memory Module) Module Removal 0

Prerequisite:
Lower Cover Removal

1. Locate DIMM module (E) on mainboard. Refer to Figure 3-20.


2. Push module clips (A) outwards. (Figure 3-24)

B
A

Figure 3-24. DIMM Module(s)

3. Remove DIMM module from mainboard connector (B).


4. Repeat steps 2 and 3 for remaining modules.

DIMM Module Installation 0

1. Connect DIMM module to mainboard connector (B). (Figure 3-24)


2. Push down on module until clips (A) lock in place.
3. Repeat steps 2 and 3 for remaining modules.
4. Install lower cover.

3-26 Machine Maintenance Procedures


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Bluetooth Module Removal 0

Prerequisite:
Lower Cover Removal

1. Locate Bluetooth module (F) on upper cover. Refer to Figure 3-20.


2. Disconnect Bluetooth cable (A) from mainboard connector (B). (Figure 3-25)

Figure 3-25. Bluetooth Module

3. Move and hold latch (B) towards front of upper cover. (Figure 3-26)

C A
B

Figure 3-26. Removing Bluetooth Module

Machine Maintenance Procedures 3-27


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4. Remove Bluetooth module (A).

Bluetooth Module Installation 0

1. Move and hold latch (B) towards front of upper cover. (Figure 3-26)
2. Install Bluetooth module (A) into upper cover guide (C).
3. Release latch (B) to secure Bluetooth module in upper cover.
4. Connect Bluetooth cable (A) to mainboard connector (B). (Figure 3-25)
5. Install upper cover.

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USB Module Removal 0

Prerequisite:
Lower Cover Removal

1. Locate USB module (G) on upper cover. Refer to Figure 3-20.


2. Unlock and disconnect USB FFC (A) from USB board connector (B). (Figure 3-27)

C
A

Figure 3-27. USB Module

3. Remove screw (C) from upper cover.


4. Remove USB module (D) from upper cover.

USB Module Installation 0

1. Install USB module (D) on upper cover. (Figure 3-27)


2. Install and secure screw (C) to upper cover.
3. Install USB FFC (A) to USB board connector (B).
4. Install lower cover.

ID Size Quantity Screw Type

C M2.0x3.0Ni 1

Machine Maintenance Procedures 3-29


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Thermal Module Removal 0

Prerequisite:
Lower Cover Removal

1. Locate thermal module (A) on mainboard. Refer to Figure 3-20.


2. Remove WLAN main (A) and auxiliary (B) antenna cables from WLAN module
connectors. (Figure 3-28)

Figure 3-28. Removing WLAN Cables

3. Remove WLAN cable (A) from guides (D) on thermal module. (Figure 3-29)

C
B

Figure 3-29. WLAN Cable Guides

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4. Disconnect fan module cable (B) from mainboard connector (C). (Figure 3-29)
5. Loosen two (2) captive screws (D) on fan module. (Figure 3-30)

E/4 D

E/5

E/1

E/3 E/2

Figure 3-30. Captive Screws

6. Loosen five (5) captive screws (E/1 - E/5) from mainboard.


7. Remove thermal module from mainboard.

Machine Maintenance Procedures 3-31


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Thermal Module Installation 0

+ IMPORTANT:
Apply suitable thermal grease and make sure all heat pads are in place before
replacing module.

! CAUTION:
Thermal grease can damage mainboard. Use caution when applying.
The following thermal grease types are approved for use:
N302

1. Remove all traces of thermal grease from CPU using a lint-free cloth or cotton swab and
Isopropyl Alcohol, Acetone, or other approved cleaning agent.
2. Apply small amount of thermal grease to center of CPU (A). (Figure 3-31)
NOTE: NOTE:
Force used during installation of thermal module is sufficient to spread grease over
CPU top.

Figure 3-31. Applying Grease to CPU

3. Align module and heatsink to mainboard screw holes (Figure 3-32).

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Figure 3-32. Thermal Module Installation

NOTE: NOTE:
The captive screws must be installed and secured in numerical order for thermal grease
to spread evenly.
4. Install and secure five (5) captive screws (E/1 - E/5) to mainboard, in numerical order from
one (1) to five (5). Refer to Figure 3-30.
5. Install and secure two (2) captive screws (D) to mainboard.
6. Install fan module cable (B) to mainboard connector (C). (Figure 3-29)
7. Install WLAN cable (A) to guides on thermal module.
8. Install main (A) and auxiliary (B) cables to WLAN module. (Figure 3-28)
9. Install lower cover.

Machine Maintenance Procedures 3-33


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CPU Removal 0

Prerequisite:
Thermal Module Removal

1. Locate CPU module (A) on mainboard. (Figure 3-33)

C B

Figure 3-33. CPU in Socket

2. Turn captive screw (B) left 180º to release module.


3. Remove CPU module from socket.

CPU Installation 0

1. Align CPU marker (C) with socket marker (D) and install CPU in socket. (Figure 3-33)
2. Turn screw (B) right 180º to secure CPU module.
3. Install thermal module.

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Figure 3-34. Mainboard Recycling

+ IMPORTANT:
Circuit boards >10 cm² must be recycled. Follow local regulations for
disposal.

Machine Maintenance Procedures 3-35


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LCD (Liquid Crystal Display) Module Removal 0

Prerequisite:
Lower Cover Removal

1. Locate LCD module (H) on upper cover. Refer to Figure 3-20.


2. Remove WLAN main (A) and auxiliary (B) antenna cables from WLAN module connectors
(Figure 3-35).

Figure 3-35. WLAN Module Cables

3. Remove WLAN antenna cables (A) from guides (B) on fan module. (Figure 3-36)

Figure 3-36. WLAN Cable Guides

3-36 Machine Maintenance Procedures


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4. Disconnect LVDS cable (C) from mainboard connector.
5. Locate two (2) screws (D) on LCD hinges (E). (Figure 3-37)

E D D E

Figure 3-37. Screws on LCD Hinges

NOTE: NOTE:
Cover LCD panel with a cloth or sheet to protect LCD panel from being damaged.
6. Lift the front of upper cover (F) a few cm above the LCD panel (G) and hold. (Figure 3-38)

Figure 3-38. Lifting the Upper Cover

Machine Maintenance Procedures 3-37


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7. Remove two (2) screws (D) on LCD hinges. (Figure 3-39)

Figure 3-39. Removing Screws on LCD Hinges

8. Remove upper cover from LCD module.

LCD Module Installation 0

NOTE: NOTE:
Cover LCD panel with a cloth or sheet to protect LCD panel from being damaged.
1. Install and align upper cover (F) with LCD module (G) as shown in Figure 3-38.
2. Install and secure two (2) screws (D) on LCD hinges. (Figure 3-39)
3. Install LVDS cable (C) to mainboard connector. (Figure 3-36)
4. Install WLAN cable (A) to guides (B) on fan module.
5. Install WLAN main (A) and auxiliary (B) antenna cables to WLAN module connectors.
(Figure 3-35)
6. Install lower cover.

ID Size Quantity Screw Type

D M2.5x5.0 2

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Mainboard Removal 0

Prerequisite:
Keyboard Removal

LCD (Liquid Crystal Display) Module Removal

1. Turn computer over to show top of upper cover. (Figure 3-40)

A
F B
E
D
C

Figure 3-40. Top of Upper Cover

2. Disconnect touchpad FFC (A) from mainboard connector (B).


3. Disconnect button board FFC (C) from mainboard connector (D).
4. Disconnect speaker cable (E) from mainboard connector (F).
5. Turn computer over to show mainboard. (Figure 3-41)

Machine Maintenance Procedures 3-39


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A

Figure 3-41. Mainboard

6. Disconnect DC-IN cable (A) from mainboard connector (B). (Figure 3-41)
7. Unlock and disconnect USB FFC cable (C) from mainboard connector (D). (Figure 3-42)

Figure 3-42. USB FFC and Bluetooth Cables

8. Disconnect Bluetooth module cable (E) from mainboard connector (F).


9. Remove two (2) screws (G) on mainboard. (Figure 3-43)

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G

Figure 3-43. Screws on Mainboard

10. Lift side (A) of mainboard until raised above guidepin (C). (Figure 3-44)

Figure 3-44. Lifting Mainboard

11. Lift side (B) of mainboard until raised above guidepin (D). (Figure 3-45)

Machine Maintenance Procedures 3-41


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B
D

Figure 3-45. Lifting and Rotating Mainboard

12. Rotate side (B) towards side (A) of mainboard until clear of guidepin (D).
13. Pull and remove mainboard away from guide (F). (Figure 3-46)

Figure 3-46. Removing Mainboard

Mainboard Installation 0

1. Align mainboard with guide (F). Refer to Figure 3-46.


2. Rotate side (B) of mainboard until side (B) is aligned with guidepin (D). (Figure 3-45)

3-42 Machine Maintenance Procedures


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3. Lower side (B) of mainboard.
4. Lower side (A) of mainboard until edge is flush with upper cover.
5. Install and secure two (2) screws (A) to upper cover. (Figure 3-43)
6. Install Bluetooth module cable (E) to mainboard connector (F). (Figure 3-42)
7. Install and lock USB FFC (C) to mainboard connector (D).
8. Install DC-IN cable (A) to mainboard connector (B). (Figure 3-41)
9. Turn computer over to show top of upper cover. (Figure 3-40)
10. Install button board FFC (C) to mainboard connector (D).
11. Install FFC Touchpad (A) to mainboard connector (B).
12. Turn computer over to show mainboard. (Figure 3-41)
13. Install LCD module.

ID Size Quantity Screw Type

G M2.0x3.0Ni 2

Machine Maintenance Procedures 3-43


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DC-IN Cable Removal 0

Prerequisite:
Mainboard Removal

1. Locate DC-IN cable (A) on upper cover. (Figure 3-47)

Figure 3-47. Upper Cover

2. Remove DC-IN cable (A) from cable guides (B) on upper cover. (Figure 3-48)

C
B

Figure 3-48. DC-IN Cable

3. Remove DC-IN cable connector (C) from upper cover. (Figure 3-48)

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DC-IN Cable Installation 0

1. Install DC-IN cable connector (C) to lower cover (Figure 3-48).


2. Install DC-IN cable (A) in cable guides (B) on lower cover.
3. Install mainboard.

Machine Maintenance Procedures 3-45


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Button Board Removal 0

Prerequisite:
Mainboard Removal

1. Locate touchpad FFC (A) on upper cover. (Figure 3-47)


2. Unlock and disconnect touchpad FFC (A) from touchpad board connector (B).
(Figure 3-49)

A
B

Figure 3-49. FFC

3. Remove touchpad FFC.


4. Remove button board FFC (C) from opening in upper cover.
5. Remove two (2) screws (A) from button board (C). (Figure 3-50)

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C

A B A

Figure 3-50. Button Board Screws

6. Move and hold latches (B) toward bottom edge of upper cover.
7. Lift bottom edge (D) of button board away from latches. (Figure 3-51)

Figure 3-51. Lifting Button Board

8. Remove button board.

Machine Maintenance Procedures 3-47


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Button Board Installation 0

1. Move and hold latches (B) toward bottom edge of upper cover. (Figure 3-50)
2. Install and secure button board (C).
3. Install and secure two (2) screws (A) to upper cover.
4. Insert button board FFC (C) through opening in upper cover. (Figure 3-49)
5. Install and lock touchpad board FFC (A) to touchpad board connector (B).
6. Install mainboard.

ID Size Quantity Screw Type

A M2.0x2.0 2

3-48 Machine Maintenance Procedures


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Speaker Module Removal 0

Prerequisite:
Mainboard Removal

1. Locate speaker modules (A) on upper cover. (Figure 3-52)


2. Remove touchpad FFC (B) and button board FFC (C) from upper cover slots (D).

D B
C

D
A

E E

Figure 3-52. Speakers

3. Remove four (4) screws (E) on upper cover.


4. Remove speaker cable (F) from upper cover guides (G). (Figure 3-53)

Machine Maintenance Procedures 3-49


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G F

Figure 3-53. Speaker Cable and Guides

5. Remove speaker modules.

Speaker Module Installation 0

1. Install speaker modules (A) on upper cover. (Figure 3-52)


2. Install speaker cable (F) to upper cover guides (G). (Figure 3-53)
3. Install and secure four (4) screws (E) to lower cover. (Figure 3-52)
4. Install mainboard.

ID Size Quantity Screw Type

E M2.0x1.0 4

3-50 Machine Maintenance Procedures


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LCD Bezel Removal 0

Prerequisite:
LCD (Liquid Crystal Display) Module Removal

1. Locate LCD Bezel (A) on LCD module. (Figure 3-54)

B B

C A C

Figure 3-54. LCD Module Overview with Bezel

2. Remove two (2) mylar covers (B) from LCD bezel.


3. Remove two (2) screws (D) from LCD bezel. (Figure 3-55)

D D

Figure 3-55. LCD Bezel Screws

Machine Maintenance Procedures 3-51


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4. Starting from the bottom-center of bezel, pry bezel up from the panel. Move along the
edge to top of bezel until bezel is completely removed. (Figure 3-56)

Figure 3-56. LCD Bezel Removal

LCD Bezel Installation 0

1. Locate bezel hinges (C) on LCD module (Figure 3-54).


2. Starting from the top-center of bezel, press down until there are no gaps between bezel
and LCD module hinge wells
NOTE: NOTE:
Make sure that the LCD cables pass through the hinge wells and are clear of the bezel.
3. Press entire perimeter of bezel until there are no gaps between bezel and LCD module.
4. Install and secure two (2) screws (D) to LCD bezel. (Figure 3-55)
5. Install two (2) mylar covers (B) to LCD bezel. (Figure 3-54)
6. Install LCD Module.

ID Size Quantity Screw Type

D M2.5x5.0 2

3-52 Machine Maintenance Procedures


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CCD (Charge-Coupled Device) Module Removal 0

Prerequisite:
LCD Bezel Removal

1. Locate CCD module (A) on LCD module cover (Figure 3-57).

C C

C D B C

Figure 3-57. LCD Module Overview without Bezel

2. Disconnect CCD module cable (E) from CCD module connector (F). (Figure 3-58)

E F G

Figure 3-58. CCD Module Removal

3. Remove CCD module (G) from adhesive strip on LCD cover.

Machine Maintenance Procedures 3-53


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CCD Module Installation 0

1. Install and secure module (G) to LCD module cover. (Figure 3-58)
2. Install CCD module cable (E) to CCD module connector (F).
3. Install LCD Bezel.

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LCD Panel Removal 0

Prerequisite:
CCD (Charge-Coupled Device) Module Removal

1. Locate LCD panel (B) on LCD module cover. Refer to Figure 3-57.
2. Remove six (6) screws (C) from LCD module cover.
3. Remove LVDS cable (D) from guides.
4. Remove LCD panel from LCD module cover. (Figure 3-59)

Figure 3-59. LCD Panel

5. Turn panel over and place face down on a clean surface (Figure 3-60).

Machine Maintenance Procedures 3-55


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A

B E C

Figure 3-60. Rear LCD Panel

6. Remove CCD module cable (A) from panel.


7. Remove yellow tape (B) from panel.
8. Pull back transparent adhesive protector (C) securing LVDS cable (D) to panel.
9. Remove LVDS cable (D) from LCD panel connector (E).

LCD Panel Installation 0

1. Install LVDS cable (D) to LCD panel connector (E) (Figure 3-60).
2. Secure transparent adhesive protector (C) to LVDS cable (D) and panel.
3. Secure yellow tape (B) to panel.
4. Install and secure CCD module cable (A) to panel.
5. Place LCD panel onto module cover. Refer to Figure 3-57.
6. Secure LVDS cable (E) to guides on LCD cover.
7. Install and secure four (4) screws (C) to module cover.
8. Install CCD module.

ID Size Quantity Screw Type

C M2.0x4.0Ni 6

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LCD Brackets Removal 0

Prerequisite:
LCD Panel Removal

1. Remove six (6) screws (A) from LCD panel. (Figure 3-61)

B B
A
A

Figure 3-61. LCD Brackets Module

2. Remove LCD brackets (B) from panel.

LCD Brackets Installation 0

1. Install LCD brackets (B) on panel. (Figure 3-61)


2. Install and secure six (6) screws (A) to LCD panel.
3. Install LCD panel.

ID Size Quantity Type

A M2.0x2.0 6

Machine Maintenance Procedures 3-57


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WLAN Antenna Removal 0

Prerequisite:
LCD Panel Removal

1. Remove WLAN main (A) and auxiliary (B) antenna cable from cable guides. (Figure 3-62)

B
A

Figure 3-62. LCD Module Cover without Panel

2. Remove WLAN aluminium foil (C) from LCD module cover.


3. Remove WLAN main and auxiliary antenna cables.

WLAN Antenna Installation 0

1. Install WLAN main (A) and auxiliary (B) antenna cables on LCD module cover.
(Figure 3-62)
2. Secure aluminium foil (C) covering WLAN antennas to LCD module cover.
3. Install WLAN main (A) and auxiliary (B) antenna cable to cable guides.
4. Install LCD panel.

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CHAPTER 4
Troubleshooting

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Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
No Display Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Touchpad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Internal Speaker Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
ODD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20

4-2
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Troubleshooting

Introduction 0

This chapter contains information about troubleshooting common problems associated with
the notebook.

General Information 0

The following procedures are a guide for troubleshooting computer problems. The step by
step procedures are designed to be performed as described.
NOTE: NOTE:
The diagnostic tests are intended for Acer products only. Non-Acer products, prototype
cards, or modified options can give false errors and invalid system responses.
1. Obtain as much detailed information as possible about the problem.
2. If possible, verify the symptoms by re-creating the failure through diagnostic tests or
repeating the operation that led to the problem.
3. Use Table 4-1 with the verified symptom to determine the solution.

Symptoms (Verified)
Power On Issues
No Display Issues
LCD Failure
Keyboard Failure
Touchpad Failure
Internal Speaker Failure
Microphone Failure
USB Failure
Other Functions Failure
Intermittent Problems
Undetermined Problems

4. If the Issue is still not resolved, refer to Online Support Information.

Troubleshooting 4-3
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Power On Issues 0

If the system doesn’t power on, perform the following:

Figure 1-1. Power On Issue

Computer Shuts Down Intermittently 0

If the system powers off at intervals, perform the following:


1. Makes sure the power cable is properly connected to the computer and the electrical
outlet.
2. Remove all extension cables between the computer and the outlet.
3. Remove all surge protectors between the computer and the electrical outlet. Plug the
computer directly into a known serviceable electrical outlet.
4. Disconnect the power and open the casing to check the Thermal Unit (refer to Thermal
Unit Failure) and fan airways are free of obstructions.
5. Remove all external and non-essential hardware connected to the computer that are not
necessary to boot the computer to the failure point.
6. Remove any recently installed software.
7. If the Issue is still not resolved, refer to Online Support Information.

4-4 Troubleshooting
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No Display Issues 0

If the Display doesn’t work, perform the following:

Start

Replace
LCD panel/ No LCD module goto no power
LCD cable OK? Power On? No trouble shooting
step

Replace
M/B Ext. DDRRAM Connect
module well No it well
connected?

Ext. DDRRAM Replace


No Ext. DDR RAM
module OK?
module

CPU thermal
No Screw it well
module well
screw?

Figure 1-2. No Display Issue

No POST or Video 0

If the POST or video does not appear, perform the following:


1. Make sure that internal display is selected. Switching between internal and external by
pressing Fn+F5. Reference Product pages for specific model procedures.
2. Make sure the computer has power by checking for one of the following:
Fans start up
Status LEDs illuminate
If no power, refer to Power On Issues.
3. Drain stored power by removing the power cable and battery. Hold the power button for 10
seconds.
4. Connect the power and reboot the computer.
5. Connect an external monitor to the computer and switch between the internal display and

Troubleshooting 4-5
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the external display is by pressing Fn+F5.
6. If the POST or video appears on the external display only, refer to LCD Failure.
7. Disconnect power and all external devices including port replicators or docking stations.
Remove any memory cards and CD/DVD discs.
8. Start the computer. If the computer boots correctly, add the devices one by one until the
failure point is discovered.
9. Reseat the memory modules.
10. Remove the drives (refer to Maintenance Flowchart).
11. If the Issue is still not resolved, refer to Online Support Information.

Abnormal Video 0

If the video appears abnormal, perform the following:


1. Boot the computer.
If permanent vertical/horizontal lines or dark spots appear in the same location, the
LCD is faulty and should be replaced. Refer to Maintenance Flowchart.
If extensive pixel damage is present (different colored spots in the same locations on
the screen), the LCD is faulty and should be replaced. Refer to Maintenance Flowchart.
NOTE: NOTE:
Make sure that the computer is not running on battery alone as this may reduce display
brightness.
2. Adjust the brightness to its highest level. Refer to the User Manual for instructions on
adjusting the settings. If the display is too dim at the highest brightness setting, the LCD is
faulty and should be replaced. Refer to Maintenance Flowchart.
3. Check the display resolution is correctly configured:
Minimize or close all Windows.
If display size is only abnormal in an application, check the view settings and
control/mouse wheel zoom feature in the application.
If desktop display resolution is not normal, right-click on the desktop and select
Personalize Display Settings.
Click and drag the Resolution slider to the desired resolution.
Click Apply and check the display. Readjust if necessary.
4. Roll back the video driver to the previous version if updated.
5. Remove and reinstall the video driver.
6. Check the Device Manager to determine that:
The device is properly installed. There are no red Xs or yellow exclamation marks
There are no device conflicts
No hardware is listed under Other Devices
7. If the Issue is still not resolved, refer to Online Support Information.
8. Run the Windows Memory Diagnostic from the operating system DVD and follow the
on-screen prompts.
9. If the Issue is still not resolved, refer to Online Support Information.

4-6 Troubleshooting
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LCD Failure 0

If the LCD fails, perform the following:

Figure 1-3. LCD Failure

Troubleshooting 4-7
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Keyboard Failure 0

If the Keyboard fails, perform the following:

Start

Keyboard FPC Connect


No
well connected? it well

Replace
Keyboard OK? No keyboard

Replace M/B

Figure 1-4. Keyboard Failure

4-8 Troubleshooting
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Touchpad Failure 0

If the Touchpad fails, perform the following:

Start

OK

Check M/B Re-assemble the


NG
T/P FFC T/P FFC to M/B

OK

Swap/Reassemble
Check
NG the T/P board or
TouchPad
T/P FFC

Swap M/B

Figure 1-5. Touchpad Failure

Troubleshooting 4-9
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Internal Speaker Failure 0

If internal Speakers fail, perform the following:

Figure 1-6. Internal Speaker Failure

Sound Problems 0

Perform the following:


1. Boot the computer.
2. Navigate to Start Control Panel System and Maintenance System Device
Manager. Check the Device Manager to determine that:
The device is properly installed
There are no red Xs or yellow exclamation marks
There are no device conflicts
No hardware is listed under Other Devices
3. If updated recently, roll back the audio driver to the previous version.
4. Remove and reinstall the audio driver.
5. Make sure that all volume controls are set mid range:
Click the volume icon on the taskbar
Drag the slider to 50. Confirm that the volume is not muted.
Click Mixer to verify that other audio applications are set to 50 and not muted.
6. Navigate to Start Control Panel Hardware and Sound Sound. Confirm that

4-10 Troubleshooting
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Speakers are selected as the default audio device (green check mark).
NOTE: NOTE:
If Speakers does not show, right-click on the Playback tab and select Show
Disabled Devices (clear by default).
7. Select Speakers and click Configure to start Speaker Setup. Follow the on-screen
prompts to configure the speakers.
8. Remove any recently installed hardware or software.
9. Restore system and file settings from a known good date using System Restore.
10. If the issue is remains, repeat step 9, selecting an earlier time and date.
11. Reinstall the Operating System.
12. If the Issue is still not resolved, refer to Online Support Information.

Troubleshooting 4-11
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Microphone Failure 0

If internal or external Microphones fail, perform the following:

Figure 1-7. Microphone Failure

1. Check that the microphone is enabled. Navigate to Start Control Panel Hardware
and Sound Sound and select the Recording tab.
2. Right click on the Recording tab and select Show Disabled Devices (clear by
default). The microphone appears on the Recording tab.
3. Right click on the microphone and select Enable.
4. Select the microphone then click Properties. Select the Levels tab.
5. Increase the volume to the maximum setting and click OK.
6. Test the microphone hardware:
Select the microphone and click Configure.
Select Set up microphone.
Select the microphone type from the list and click Next.
Follow the on-screen prompts to complete the test.
7. If the Issue is still not resolved, refer to Online Support Information.

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USB Failure 0

If the USB fails, perform the following:

Start

OK

Check USB/B Re-assemble the


NG USB/B cable to
to M/B cable
M/B

OK OK

Check USB/B NG Swap USB/B and


USB cable

Swap M/B

Figure 1-8. USB Failure

Troubleshooting 4-13
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Other Functions Failure 0

HDD Not Operating Correctly 0

If the HDD fails to operate correctly, perform the following:


1. Disconnect all external devices.
2. Run a complete virus scan using up-to-date software to confirm the computer is virus free.
3. Run the Windows Vista Startup Repair Utility:
a. Insert the Windows Vista Operating System DVD in the ODD and restart the
computer.
b. When prompted, press any key to start to the operating system DVD.
c. When the Install Windows screen appears, click Next.
d. Select Repair your computer.
e. When the System Recovery Options screen appears, click Next.
f. Select the appropriate operating system, and click Next.
NOTE: NOTE:
Click Load Drivers if controller drives are required.
g. Select Startup Repair.
NOTE: NOTE:
Startup Repair attempts to locate and resolve issues with the computer.
h. When complete, click Finish.
If an issue is discovered, follow the on-screen information to resolve the problem.
1. Run the Windows Memory Diagnostic Tool. For more information see Windows Help and
Support.
2. Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are
correct and that CD/DVD drive is set as the first boot device on the Boot menu.
3. Confirm all cables and jumpers on the HDD and ODD are set correctly.
4. Remove any recently added hardware and associated software.
5. Run the Windows Disk Defragmenter. For more information see Windows Help and
Support.
6. Run Windows Check Disk by entering chkdsk /r from a command prompt. For more
information see Windows Help and Support.
7. Restore system and file settings from a known good date using System Restore.
8. If the issue is not fixed, repeat the preceding steps and select an earlier time and date.
9. Replace the HDD. (Refer to Maintenance Flowchart)

4-14 Troubleshooting
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ODD Failure 0

If the ODD fails, perform the following:

Figure 4-9. ODD Failure

ODD Not Operating Correctly 0

If the ODD exhibits any of the following symptoms it may be faulty:


Audio CDs do not play when loaded
DVDs do not play when loaded
Blank discs do not burn correctly
DVD or CD play breaks up or jumps
Optical drive not found or not active:
Not shown in My Computer or the BIOS setup
LED does not flash when the computer starts up
The tray does not eject
Access failure screen is shown
The ODD is noisy
Perform the following, one at a time:
1. Boot the computer and retry the operation.
2. Use an different disc.

Troubleshooting 4-15
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3. Navigate to Start Computer. Check that the ODD device is shown in the Devices
with Removable Storage panel.
4. Navigate to Start Control Panel System and Maintenance System Device
Manager.
5. Double click lDE ATA/ATAPI controllers. If a device shows a down arrow, right click on
the device and click Enable.
6. Double-click DVD/CD-ROM drives. If the device shows a down arrow, right click on the
device and click Enable.
7. Make sure that there are no yellow exclamation marks against the items in lDE
ATA/ATAPI controllers. If a device has an exclamation mark, uninstall and reinstall
the driver.
8. Check that there are no yellow exclamation marks against the items in DVD/CD-ROM
drives. If a device has an exclamation mark, uninstall and reinstall the driver.
9. If the exclamation marker is not removed from the item in the lists, remove any recently
installed software and retrying the operation.

Discs Do Not Play 0

If discs do not play when inserted into the drive, perform the following:
1. Check that the disc is correctly seated in the drive tray and that the label on the disc is
visible.
2. Check that the media is clean and scratch free.
3. Try an alternate disc in the drive.
4. Confirm that AutoPlay is enabled:
Navigate to Start Control Panel Hardware and Sound AutoPlay.
Select Use AutoPlay for all media and devices.
In the Audio CD and DVD Movie fields, select the desired player from the drop down
menu.
5. Check that the Regional Code is correct for the selected media:

+ IMPORTANT:
Region can only be changed a limited number of times. After Changes
remaining reaches zero, the region cannot be changed even when Windows
is reinstalled or the drive is moved to another computer.
Navigate to Start Control Panel System and Maintenance System Device
Manager.
Double click DVD/CD-ROM drives.
Right click DVD drive and click Properties, then click the DVD Region tab.
Select the region suitable for the media inserted in the drive.

Discs Do Not Burn Properly 0

If discs can not be burned, perform the following:


6. Confirm that the default drive is record enabled:
Navigate to Start Computer and right-click the writable ODD icon. Click Properties.
Select the Recording tab. In the Desktop disc recording panel, select the
writable ODD from the drop down list.
Click OK.
7. Confirm that the software used for burning discs is the factory default. If using different
software, refer to the software's user manual.
4-16 Troubleshooting
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Playback is Choppy 0

If playback is choppy or jumps, perform the following:


1. Check that system resources are not running low:
Close some applications.
Reboot and try the operation again.
2. Check that the ODD controller transfer mode is set to DMA.
3. Navigate to Start Control Panel System and Maintenance System Device
Manager.
4. Double click IDE ATA/ATAPI controllers, then right click ATA Device 0.
5. Click Properties and select the Advanced Settings tab. Make sure the Enable DMA box
is checked and click OK.
6. Repeat for each ATA Device shown if applicable.

Drive Not Detected 0

If Windowscannot detect the drive, perform the following:


1. Start the computer and press F2 to enter the BIOS Utility.
2. Verify that the drive is detected in the ATAPI Model Name field on the Information page.
NOTE: NOTE:
Verify that the entry is identical to one of the ODDs specified in Hardware Specifications
and Configurations.
Remove power and remove the cover to inspect the connections to the ODD. Refer to
Maintenance Flowchart.
Check for broken connectors on the drive, motherboard, and cables.
Check for bent or broken pins on the drive, motherboard, and cable connections.
Try an alternate cable, if available. If the drive works with the new cable, the original
cable should be replaced.
3. Reseat the drive, making sure and all cables are connected correctly.
4. Replace the ODD. Refer to Maintenance Flowchart.

Drive Read Failure 0

If discs cannot be read when inserted in the drive, perform the following.
1. Remove and clean the failed disc.
2. Retry reading the CD or DVD.
Test the drive using other discs.
Play a DVD movie
Listen to a music CD
If the ODD works properly with alternate discs, the original disc is probably defective and
should be replaced.
3. Remove the power and remove the cover to inspect the connections to the ODD. Refer to
Online Support Information.
Check for broken connectors on the drive, motherboard, and cables.

Troubleshooting 4-17
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Check for bent or broken pins on the drive, motherboard, and cable connections.
Try a different cable. If the drive works with the new cable, the original cable should be
replaced.
Replace the ODD. Refer to Maintenance FlowchartMaintenance Flowchart.

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Intermittent Problems 0

Intermittent system hang problems can be caused by a variety of reasons that have nothing to
do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software
errors. FRU replacement should be considered only when a recurring problem exists.
When analyzing an intermittent problem, perform the following:
1. Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2. If no error is detected, do not replace any FRU.
3. If an error is detected, replace the FRU. Rerun the test to verify that there are no more
errors.

Undetermined Problems 0

The diagnostic problems does not identify which adapter or device failed, which installed
devices are incorrect, whether a short circuit is suspected, or whether the system is
inoperative.
Perform the following procedures to isolate the failing FRU (do not isolate non-defective FRU):
NOTE: NOTE:
Verify that all attached devices are supported by the computer.
NOTE: NOTE:
Verify that the power supply being used at the time of the failure is operating correctly.
(Refer to Power On Issues).
1. Remove power from the computer.
2. Visually check them for damage. If any problems are found, replace the FRU.
3. Remove or disconnect all of the following devices:
Non-Acer devices
Printer, mouse, and other external devices
Battery pack
Hard disk drive
DIMM

CD-ROM/Diskette drive Module


PC Cards
4. Apply power to the computer.
5. Determine if the problem has changed.
6. If the problem does not recur, connect the removed devices one at a time until failing FRU
is found.
7. If the problem remains, replace the following FRUs one at a time. Do not replace a
non-defective FRU:
System board
LCD assembly

Troubleshooting 4-19
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Post Codes 0

The following are the InsydeH2O™ Functionality POST code tables. The components of the
POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions,
S3 functions and ACPI functions.

Phase POST Code Range


SEC 0x01 - 0x0F
PEI 0x70 - 0x9F
DXE 0x40 - 0x6F
BDS 0x10 - 0x3F
SMM 0xA0 - 0xBF
S3 0xC0 - 0xCF
ASL 0x51 – 0x55
0xE1 – 0xE4
PostBDS 0xF9 – 0xFE
InsydeH2ODDT™ Reserve 0xD0 – 0xD7
OEM Reserve 0xE8 – 0xEB
Reserved 0xD8 – 0xE0
0xE5 – 0xE7
0xEC – 0xF8

Functionality Name Post


Phase Description
(Include\PostCode.h) Code
SEC_SYSTEM_POWER_ON SEC 01 CPU power on and switch to
Protected mode
SEC_BEFORE_MICROCODE_PATCH SEC 02 Patching CPU microcode
SEC_AFTER_MICROCODE_PATCH SEC 03 Setup Cache as RAM
SEC_ACCESS_CSR* SEC 04 PCIE MMIO Base Address
initial
SEC_GENERIC_MSRINIT* SEC 05 CPU Generic MSR
initialization
SEC_CPU_SPEEDCFG* SEC 06 Setup CPU speed
SEC_SETUP_CAR_OK SEC 07 Cache as RAM test
SEC_FORCE_MAX_RATIO* SEC 08 Tune CPU frequency ratio to
maximum level
SEC_GO_TO_SECSTARTUP SEC 09 Setup BIOS ROM cache

4-20 Troubleshooting
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Functionality Name Post
Phase Description
(Include\PostCode.h) Code
SEC_GO_TO_PEICORE SEC 0A Enter Boot Firmware
Volume

* 3rd party relate functions – Platform dependence.

Functionality Name Post


Phase Description
(Include\PostCode.h) Code
PEI_SIO_INIT PEI 70 Super I/O Initialization
PEI_CPU_REG_INIT PEI 71 CPU Early Initialization
PEI_CPU_AP_INIT* PEI 72 Multi-processor Early Initial
PEI_CPU_HT_RESET* PEI 73 HyperTransport Initialization
PEI_PCIE_MMIO_INIT PEI 74 PCIE MMIO BAR Initialization
PEI_NB_REG_INIT PEI 75 North Bridge Early Initialization
PEI_SB_REG_INIT PEI 76 South Bridge Early
Initialization
PEI_PCIE_TRAINING* PEI 77 PCIE Training
PEI_TPM_INIT PEI 78 TPM Initialization
PEI_SMBUS_INIT PEI 79 SMBUS Early Initialization
PEI_PROGRAM_CLOCK_GEN PEI 7A Clock Generator Initialization
PEI_IGD_EARLY_INITIAL* PEI 7B Internal Graphic device early
Initialization
PEI_HECI_INIT* PEI 7C HECI Initialization
PEI_WATCHDOG_INIT* PEI 7D Watchdog timer Initialization
PEI_MEMORY_INIT PEI 7E Memory Initial for Normal boot.
PEI_MEMORY_INIT_FOR_CRISIS PEI 7F Memory Initial for Crisis
Recovery
PEI_MEMORY_INSTALL PEI 80 Simple Memory test
PEI_TXTPEI* PEI 81 TXT function early Initialization
PEI_SWITCH_STACK PEI 82 Start to use Memory
PEI_MEMORY_CALLBACK PEI 83 Set cache for physical memory
PEI_ENTER_RECOVERY_MODE PEI 84 Recovery device Initialization
PEI_RECOVERY_MEDIA_FOUND PEI 85 Found Recovery image
PEI_RECOVERY_MEDIA_NOT_FOUND PEI 86 Recovery image not found
PEI_RECOVERY_LOAD_FILE_DONE PEI 87 Load Recovery Image
completed
PEI_RECOVERY_START_FLASH PEI 88 Start Flash BIOS with
Recovery image

Troubleshooting 4-21
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Functionality Name Post
Phase Description
(Include\PostCode.h) Code
PEI_ENTER_DXEIPL PEI 89 Loading BIOS image to RAM
PEI_FINDING_DXE_CORE PEI 8A Loading DXE core
PEI_GO_TO_DXE_CORE PEI 8B Enter DXE core

* 3rd party relate functions – Platform dependence.

Functionality Name Post


Phase Description
(Include\PostCode.h) Code
DXE_TCGDXE* DXE 40 TPM initial in DXE
DXE_SB_SPI_INIT* DXE 41 South bridge SPI initialization
DXE_CF9_RESET* DXE 42 Setup Reset service
DXE_SB_SERIAL_GPIO_INIT* DXE 43 South bridge Serial GPIO
initialization
DXE_SMMACCESS* DXE 44 Setup SMM ACCE SS service
DXE_NB_INIT* DXE 45 North bridge Middle
initialization
DXE_SIO_INIT* DXE 46 Super I/O DXE initialization
DXE_LEGACY_REGION* DXE 47 Setup Legacy Region service
DXE_SB_INIT* DXE 48 South Bridge Middle
initialization
DXE_IDENTIFY_FLASH_DEVICE DXE 49 Identify Flash device
DXE_FTW_INIT DXE 4A Fault Tolerant Write
verification
DXE_VARIABLE_INIT DXE 4B Variable Service initialization
DXE_VARIABLE_INIT_FAIL DXE 4C Fail to initial Variable Service
DXE_MTC_INIT DXE 4D MTC Initial
DXE_CPU_INIT DXE 4E CPU Middle Initialization
DXE_MP_CPU_INIT DXE 4F Multi-processor
MiddleInitialization
DXE_SMBUS_INIT DXE 50 SMBUS Driver Initialization
DXE_SMART_TIMER_INIT DXE 51 8259 Initialization
DXE_PCRTC_INIT DXE 52 RTC Initialization
DXE_SATA_INIT* DXE 53 SATA Controller
earlyInitialization
DXE_SMM_CONTROLER_INIT* DXE 54 Setup SMM Control service
DXE_LEGACY_INTERRUPT* DXE 55 Setup Legacy Interrupt
service

4-22 Troubleshooting
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Functionality Name Post
Phase Description
(Include\PostCode.h) Code
DXE_RELOCATE_SMBASE DXE 56 Relocate SMM BASE
DXE_FIRST_SMI DXE 57 SMI test
DXE_VTD_INIT* DXE 58 VTD Initial
DXE_BEFORE_CSM16_INIT DXE 59 Legacy BIOS Initialization
DXE_AFTER_CSM16_INIT DXE 5A Legacy interrupt function
Initialization
DXE_LOAD_ACPI_TABLE DXE 5B ACPI Table Initialization
DXE_SB_DISPATCH* DXE 5C Setup SB SMM Dispatcher
service
DXE_SB_IOTRAP_INIT* DXE 5D Setup SB IOTRAP Service
DXE_SUBCLASS_DRIVER* DXE 5E Build AMT Table
DXE_PPM_INIT* DXE 5F PPM Initialization
DXE_HECIDRV_INIT* DXE 60 HECIDRV Initialization

* 3rd party relate functions – Platform dependence.

Post
Functionality Name (Include\ PostCode.h) Phase Description
Code
BDS_ENTER_BDS BDS 10 Enter BDS entry
BDS_INSTALL_HOTKEY BDS 11 Install Hotkey service
BDS_ASF_INIT* BDS 12 ASF Initialization
BDS_PCI_ENUMERATION_START BDS 13 PCI enumeration
BDS_BEFORE_PCIIO_INSTALL BDS 14 PCI resource assign
complete
BDS_PCI_ENUMERATION_END BDS 15 PCI enumeration
complete
BDS_CONNECT_CONSOLE_IN BDS 16 Keyboard Controller,
keyboard and mouse
initialization
BDS_CONNECT_CONSOLE_OUT BDS 17 Video device
initialization
BDS_CONNECT_STD_ERR BDS 18 Error report device
initialization
BDS_CONNECT_USB_HC BDS 19 USB host controller
initialization
BDS_CONNECT_USB_BUS BDS 1A USB BUS driver
initialization

Troubleshooting 4-23
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Post
Functionality Name (Include\ PostCode.h) Phase Description
Code
BDS_CONNECT_USB_DEVICE BDS 1B USB device driver
initialization
BDS_NO_CONSOLE_ACTION BDS 1C Console device initial fail
BDS_DISPLAY_LOGO_SYSTEM_INFO BDS 1D Display logo or system
information
BDS_START_IDE_CONTROLLER BDS 1E IDE controller
initialization
BDS_START_SATA_CONTROLLER BDS 1F SATA controller
initialization
BDS_START_ISA_ACPI_CONTROLLER BDS 20 SIO controller
initialization
BDS_START_ISA_BUS BDS 21 ISA BUS driver
initialization
BDS_START_ISA_FDD BDS 22 Floppy device
initialization
BDS_START_ISA_SEIRAL BDS 23 Serial device
initialization
BDS_START_IDE_BUS BDS 24 IDE device initialization
BDS_START_AHCI_BUS BDS 25 AHCI device initialization
BDS_CONNECT_LEGACY_ROM BDS 26 Dispatch option ROMs
BDS_ENUMERATE_ALL_BOOT_OPTION BDS 27 Get boot device
information
BDS_END_OF_BOOT_SELECTION BDS 28 End of boot selection
BDS_ENTER_SETUP BDS 29 Enter Setup Menu
BDS_ENTER_BOOT_MANAGER BDS 2A Enter Boot manager
BDS_BOOT_DEVICE_SELECT BDS 2B Try to boot system to OS
BDS_EFI64_SHADOW_ALL_LEGACY_ROM BDS 2C Shadow Misc Option
ROM
BDS_ACPI_S3SAVE BDS 2D Save S3 resume
required data in RAM
BDS_READY_TO_BOOT_EVENT BDS 2E Last Chipset initial
before boot to OS
BDS_GO_LEGACY_BOOT BDS 2F Start to boot Legacy OS
BDS_GO_UEFI_BOOT BDS 30 Start to boot UEFI OS
BDS_LEGACY16_PREPARE_TO_BOOT BDS 31 Prepare to Boot to
Legacy OS

4-24 Troubleshooting
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Post
Functionality Name (Include\ PostCode.h) Phase Description
Code
BDS_EXIT_BOOT_SERVICES* BDS 32 Send END of POST
Message to ME via
HECI
BDS_LEGACY_BOOT_EVENT BDS 33 Last Chipset initial
before boot to Legacy
OS.
BDS_ENTER_LEGACY_16_BOOT BDS 34 Ready to Boot Legacy
OS.
BDS_RECOVERY_START_FLASH BDS 35 Fast Recovery Start
Flash.

* 3rd party relate functions – Platform dependence.

Post
Functionality Name (Include\ PostCode.h) Phase Description
Codes

POST_BDS_NO_BOOT_DEVICE POST_BDS F9 No Boot Device


POST_BDS_START_IMAGE POST_BDS FB UEFI Boot Start Image
POST_BDS_ENTER_INTI9 POST_BDS FD Legacy 16 boot entry
POST_BDS_BOOT_SECTOR POST_BDS FE Try to Boot with INT 19

Post
Functionality Name (Include\ PostCode.h) Phase Description
Code
S3_RESTORE_MEMORY_CONTROLLER PEI C0 Memory initial for S3
resume
S3_INSTALL_S3_MEMORY PEI C1 Get S3 resume required
data from memory
S3_SWITCH_STACK PEI C2 Start to use memory during
S3 resume
S3_MEMORY_CALLBACK PEI C3 Set cache for physical
memory during S3 resume
S3_ENTER_S3_RESUME_PEIM PEI C4 Start to restore system
configuration
S3_BEFORE_ACPI_BOOT_SCRIPT PEI C5 Restore system
configuration stage1

Troubleshooting 4-25
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Post
Functionality Name (Include\ PostCode.h) Phase Description
Code
S3_BEFORE_RUNTIME_BOOT_SCRIPT PEI C6 Restore system
configuration stage2
S3_BEFORE_RELOCATE_SMM_BASE PEI C7 Relocate SMM BASE
during S3 resume
S3_BEFORE_MP_INIT PEI C8 Multi-processor initial
during S3 resume
S3_BEFORE_RESTORE_ACPI_CALLBACK PEI C9 Start to restore system
configuration in SMM
S3_AFTER_RESTORE_ACPI_CALLBACK PEI CA Restore system
configuration in SMM
complete
S3_GO_TO_FACS_WAKING_VECTOR PEI CB Back to OS

Functionality Name (Include\ Post


Phase Description
PostCode.h) Code
ASL_ENTER_S1 ASL 51 Prepare to enter S1
ASL_ENTER_S3 ASL 53 Prepare to enter S3
ASL_ENTER_S4 ASL 54 Prepare to enter S4
ASL_ENTER_S5 ASL 55 Prepare to enter S5
ASL_WAKEUP_S1 ASL E1 System wakeup from S1
ASL_WAKEUP_S3 ASL E3 System wakeup from S3
ASL_WAKEUP_S4 ASL E4 System wakeup from S4

Functionality Name Post


Phase Description
(Include\PostCode.h) Code
SMM_IDENTIFY_FLASH_DEVICE SMM 0xA0 Identify Flash device in SMM
SMM_SMM_PLATFORM_INIT SMM 0xA2 SMM service initial
SMM_ACPI_ENABLE_START SMM 0xA6 OS call ACPI enable function
SMM_ACPI_ENABLE_END SMM 0xA7 ACPI enable function complete
SMM_S1_SLEEP_CALLBACK SMM 0xA1 Enter S1
SMM_S3_SLEEP_CALLBACK SMM 0xA3 Enter S3
SMM_S4_SLEEP_CALLBACK SMM 0xA4 Enter S4
SMM_S5_SLEEP_CALLBACK SMM 0xA5 Enter S5
SMM_ACPI_DISABLE_START SMM 0xA8 OS call ACPI disable function
SMM_ACPI_DISABLE_END SMM 0xA9 ACPI disable function complete

4-26 Troubleshooting
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Functionality Name
Post Code Description
(Include\ PostCode.h)
Used by Insyde debugger 0x0D Waiting for device connect
Used by Insyde debugger 0xD0 Waiting for device connect
Used by Insyde debugger 0xD1 InsydeH2ODDT Ready
Used by Insyde debugger 0xD2 EHCI not found
Used by Insyde debugger 0xD3 Debug port connect low
speed device
Used by Insyde debugger 0xD4 DDT Cable become low
speed device
Used by Insyde debugger 0xD5 DDT Cable Transmission
Error (Get descriptor fail)
Used by Insyde debugger 0xD6 DDT Cable Transmission
Error (Set Debug mode fail)
Used by Insyde debugger 0xD7 DDT Cable Transmission
Error (Set address fail)

Troubleshooting 4-27
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4-28 Troubleshooting
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CHAPTER 5
Jumper and Connector Locations

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Jumper and Connector Locations . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Clearing Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
BIOS Recovery by Crisis Disk. . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

5-2
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Jumper and Connector Locations 0

LED4
LED1 LED2
SW2
LED3

CN1
SW1 LED5 SW3
SW4
U9

VRAM3
VRAM1
VRAM2 VRAM4 CN26
CN4
CN6
CN5

CN8

U19 U18

LED6 LED8 LED7

Figure 5-1. Mainboard Top

Table 5-1. Mainboard Top

Item Description Item Description


LED1 Power LED SW2 P key
LED2 Backup LED SW3 Backup switch
LED3 Mute LED SW4 Mute switch
LED4 Num Lock CN1 Keyboard connector
LED5 Caps Lock CN4 Touchpad
LED6 Power LED CN5 Speaker
LED7 HDD LED CN6 Touch Pad bottom

5-3
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Table 5-1. Mainboard Top (Continued)

Item Description Item Description


LED8 Battery LED CN8 MIC
VRAM1 VRAM CN26 Finger printer
VRAM2 VRAM U9 LAN IC
VRAM3 VRAM U18 Card Reader IC
VRAM4 VRAM U19 CODEC IC
SW1 Power switch

CN11 CN10
JSIM1 PJ1
VRAM5 CN9
PJ2 VRAM6

VRAM7
VRAM8 GPU
U22
U23
CN13
CN14 U26
CN16
CN12 CN23 CN15
JDIM1
CN18 JDIM2 CN28 CN17
CN20 CN19
CN22 CN21

J1, J2 U27 CN24

Figure 5-2. Mainboard Bottom

Table 5-2. Mainboard Bottom

Item Description Item Description


CN9 RJ45 GPU1 GPU
CN10 LVDS PJ1 Battery Connector
CN11 FAN PJ2 DC-in
CN12 MINI card (for 3G) J1 Clear CMOS JUMP
CN13 CRT J2 Clear CMOS JUMP

5-4
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Table 5-2. Mainboard Bottom (Continued)

Item Description Item Description


CN14 ODD VRAM5 VRAM
CN15 HDMI VRAM6 VRAM
CN16 MINI card (for WLAN) VRAM7 VRAM
CN17 USB VRAM8 VRAM
CN18 USB board JDIM1 DIMM
CN19 MIC JDIM2 DIMM
CN20 Blue tooth U22 EC
CN21 Head Phone U23 EC ROM
CN22 HDD U26 CPU Socket
CN23 RTC U27 BIOS ROM
CN24 Card Reader U28 PCH
JSIM1 SIM card

5-5
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Clearing Password and BIOS Recovery 0

This section provides users with the SOP (standard operating procedure) for clearing the
BIOS password and recovering the BIOS for the TravelMate 5760/5760G.

Clearing Password 0

NOTE: NOTE:
The following procedure is only for clearing BIOS Password (Supervisor Password and
User Password).

Clearing BIOS Password 0

If a BIOS password (Supervisor Password and/or User Password) is set, the BIOS will prompt
for the password at system POST or upon entering the BIOS setup menu. Clear the password
check with the following procedure:
1. Remove AC adapter.
2. Locate the RTC_RST point (A) (Figure 5-3).

Figure 5-3. CMOS Jumper Overview

5-6
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3. Short two points of jumpers (A). (Figure 5-4)

Figure 5-4. CMOS Jumper

Item Description
CLRP1 Clear CMOS Jumper

4. Plug in AC adapter.
5. Press Power button until BIOS POST is finished.
6. Remove conductivity tool from RCT_RST point.
7. Restart the system and press F2 to enter BIOS Utility Setup menu.
8. If no password prompt is shown, BIOS password is cleared.
9. If password prompt is shown, repeat steps 1 through 7.

5-7
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BIOS Recovery by Crisis Disk 0

BIOS Recovery Boot Block 0

BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with
minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware if a
previous BIOS flashing process has failed.

BIOS Recovery Hot Key 0

To enable the BIOS Recovery process, use the function hot key, Fn + Esc, during BIOS
POST. The AC adapter and battery are required to be installed during this process.

Steps for BIOS Recovery using USB HDD 0

NOTE: NOTE:
Prior to performing the recovery, prepare a Crisis USB key. The Crisis USB key is
created by executing the Crisis Disk program in another system with Windows® 7 OS.
To Create a Crisis USB key, perform the following:
1. Format USB HDD using the Quick Format option (Figure 5-5).

Figure 5-5. Format HDD

5-8
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2. Copy ROM (read-only memory) file, BIOS.wph, to root directory of USB HDD. Make sure
that there is no other BIOS file is saved in the same directory.
3. Insert USB HDD into USB port.
4. Press Fn + ESC button and hold while plugging in AC power adapter.
5. The Power button flashes once.
6. Press Power button to initiate system CRISIS mode.
7. When CRISIS is complete, the system auto restarts with a workable BIOS.
8. Update the latest BIOS version for this machine by the regular BIOS flashing process.

5-9
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5-10
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CHAPTER 6
FRU (Field Replaceable Unit) List

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Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

6-2
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FRU (Field Replaceable Unit) List
This chapter provides users with a FRU (Field Replaceable Unit) listing in global
configurations for the TravelMate 5760/5760G. Refer to this chapter whenever ordering for
parts to repair or for RMA (Return Merchandise Authorization).
NOTE: NOTE:
When ordering FRU parts, check the most up-to-date information available on the
regional web or channel. Part number changes will not be noted on the printed Service
Guide. For Acer Authorized Service Providers, the Acer office may have a different part
number code from those given in the FRU list of this printed Service Guide. Users
MUST use the local FRU list provided by the regional Acer office to order FRU parts for
repair and service of customer machines.
NOTE: NOTE:
To scrap or to return the defective parts, users should follow the local government
ordinance or regulations on how to dispose it properly, or follow the rules set by the
regional Acer office on how to return it.

FRU (Field Replaceable Unit) List 6-3


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Exploded Diagrams 0

Main Assembly 0

11

10
5
9
6
8

Figure 1-1. Main Assembly Exploded Diagram

No. Description P/N


1 LCD Cover 60.V3W07.003
2 Keyboard KB.I170A.351
3 Battery BT.00603.124
4 Upper Cover 60.V3W07.001
5 ODD Module 6M.V3W07.001
6 HDD Module KH.25007.016
7 Lower Cover 60.V3W07.002

6-4 FRU (Field Replaceable Unit) List


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No. Description P/N
8 DIMM Modules MB.V3X06.001
9 WLAN Module KI.TPH01.001
10 CPU KC.23101.DMP
11 Mainboard KN.1GB07.004

FRU (Field Replaceable Unit) List 6-5


Downloaded from www.Manualslib.com manuals search engine
LCD Assembly 0

7
3

Figure 1-2. LCD Assembly Exploded Diagram

No. Description P/N


1 LCD Bezel 60.V3W07.004
2 LCD Panel LK.15605.019
3 LCD Bracket (Left) 33.V3W07.002
4 WLAN Antenna
5 LVDS Cable 50.V3W07.006
6 LCD Cover 60.V3W07.003

6-6 FRU (Field Replaceable Unit) List


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No. Description P/N
7 CCD Module AM.21400.102
8 LCD Bracket (Right) 33.V3W07.003

FRU (Field Replaceable Unit) List 6-7


Downloaded from www.Manualslib.com manuals search engine
FRU List 0

Category Description P/N

ADAPTER
ZQ2B ADP 19V 3.42A ADP-65VH BA S.P AP.06501.033
ZQ2B ADP 19V 3.42A PA-1650-69AW 90~264VS.P AP.06503.029
ZQA ADP 19V 4.74A ADP-90CD DBH 90~264V S.P AP.09001.031
ZK6 ADP 19V 4.74A PA-1900-34AR S.P AP.09003.021
BATTERY
ZQE BATT LI,AS10D31 3S2P 4.4A(B)S.P BT.00603.124
ZYD BATT LI,AS10D51 3S2P 4.4A S.P BT.00605.062
ZYD BATT LI,AS10D71 3S2P 4.4A S.P BT.00607.125
ZR9 BATT LI,AS10D3E 3S2P 6.0A S.P BT.00603.117
ZR9 BATT LI,AS10D5E 3S2P 6.0A S.P BT.00605.065
ZR9 BATT LI,AS10G3E 3S3P 9.0A S.P BT.00903.013
BOARD
ZRJ WLAN 802.11A/B/G/N 62205AN.HMWG S.P KI.TPH01.001
ZQ2 W/L 802.11 B/G/N T77H103.00S.P NI.23600.066
ZQ2 W/L MINICARD 802.11BGN(T77H167.07)S.P NI.23600.072
ZR9WLAN 802.11 B/G/N 2X2(WN6603AH-AA)S.P NI.23600.073
ZRJ WLAN 802.11B/G/N NI.23600.087
BCM943227(T77H268.00)S.P
ZYA W/L MINICARD 802.11BG(T77H121.10)SP NI.23600.077
ZRG BLUETOOTH MODULE T77H114.01 S.P BH.21100.007
ZQ1 BLUETOOTH MODULE MT77H056.00 S.P BH.21100.009
ZRG BLUETOOTH MODULE T77H114.01 S.P BH.21100.010
ZYF BLUETOOTH MODULE T77H222.01 S.P BH.21100.011
ZYF BLUETOOTH MODULE T77H222.01 S.P BH.21100.012
ZRJ WWAN MINICARD EM770W LC.21300.066
FW:11.126.10.85.00 S.P
ZRJ USB BOARD ASSY 55.V3W07.001

6-8 FRU (Field Replaceable Unit) List


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Category Description P/N

CABLE
ZB1 PWR CORD US S/P 27.TAXV7.001
EW1 POWER CORD S.P. (CHINESE) 27.TATV7.004
ZI5 POWER CORD S/P-AF 27.T48V7.001
ZG5 POWER CORD ARG 3P 1.83M BLACK S.P 27.S0207.001
ZL6A POWER CORD S/P-AU S.P. 27.A50V7.003
ET2S POWER CORD SPARE PART-DANISH 27.A03V7.006
ZL6A POWER CORD S/P-ISR S.P. 27.TATV7.005
ZB1 POWER CORD (JAPANESE) ROHS S/P 27.TAXV7.003
ZL6A POWER CORD S/P INDIA S.P. 27.A50V7.001
ZE1 POWER CORD 3P SWISS S.P. 27.A99V7.004
ET2S POWER CORD SPARE PART-UK 27.A03V7.004
ZL3E POWER CORD S/P-TWN 27.A99V7.002
ZR1 PWR CORD (5-KAF2166) S/P 27.TATV7.001
EI2 POWER CORD 3P ITALY S.P. 27.A99V7.005
BL3 POWER CORD BRAZIL 3P S/P 27.S0607.001
ZRJ CABLE FFC USB-MB(155MM/16P,1A)5V S.P 50.V3W07.001

ZRJ CABLE FFC TP-MB(147MM,6P,1A)5V S.P 50.V3W07.002

ZRJ CABLE BLUETOOTH3.0 S.P 50.V3W07.003

ZRJ CABLE DC-IN 90W(4P,REV1A)20V S.P 50.V3W07.004


ZRJ CABLE ASSY DC-IN 65W S.P 50.V3W07.005

CASE/COVER/BRACKET ASSEMBLY
ZRJ TOP SUB ASSY S.P 60.V3W07.001

ZRJ BASE SUB ASSY S.P 60.V3W07.002

ZRJ HDD DOOR ASSY S.P 42.V3W07.001

FRU (Field Replaceable Unit) List 6-9


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Category Description P/N

DUMMY SD CARD ZYD(EBZYD018,REV3A) 42.TVM07.002


CPU/PROCESSOR
ZRJ CPU(988P)I3-2310M 2.1G SR04R(PGA)S.P KC.23101.DMP
ZRJ CPU(988P)I5-2410M 2.3G SR04B(PGA)S.P KC.24101.DMP
ZRJ CPU(988P)I5-2520M 2.5G SR048(PGA)S.P KC.25201.DMP
ZRJ CPU(988P)I5-2540M 2.6G SR044(PGA)S.P KC.25401.DMP
DVD RW DRIVE
ODD SUPER MULTI 12.7mm MODULE ASSY DL 8X 6M.V3W07.001
ZQA DVD R/W(SUPERMULTI)TS-L633F S.P KU.00801.040
ZRJ DVD+/-RW/RAM UJ8A0ADAA1-B FW:1002 S.P KU.00807.077
ZYF DVD+/-RW DS-8A5SH FW:XA15 S.P KU.0080F.014
ZYF DVD+/-RW/RAM GT34N S.P KU.0080D.057
ZYF DVD-R/RW SATA DVR-TD10RS S.P KU.00805.049
ZYB ODD BKT (FBZYB011,REV3A)S.P 33.PUM07.001
ZRJ ODD BEZELSUPER-MULTI S.P 42.V3W07.002

HDD/HARD DISK DRIVE


ZH7 HDD(250G)HTS545025B9A300 S.P KH.25007.016
ZYE HDD(250G)ST9250315AS 9HH132-189S/P KH.25001.019
ZRJ HDD(250G)HTS543225A7A384 0J20002 S.P KH.25007.020
ZYF HDD(250G)WD2500BPVT-22ZEST0 S.P KH.25008.029
ZRJ HDD(250G) MK2559GSXP-EUL S.P KH.25004.006
ZH7 HDD(320G) HTS545032B9A300 S.P KH.32007.008
ZRJ HDD(320G) HTS543232A7A384 0J20003 S.P KH.32007.013
ZQA HDD(320G)ST9320310AS 9RN132-188 S.P KH.32001.019
ZR7B HDD (320G) WD3200BPVT-22ZEST0 S.P KH.32008.022
ZH7 HDD(500G) HTS545050B9A300 S.P KH.50007.010
ZYE HDD(500G)ST9500325AS 9HH134-189 S/P KH.50001.017
ZYF HDD(500G)WD5000BPVT-22HXZT1 S.P KH.50008.021
ZRJ HDD(500G) MK5059GSXP-EUL S.P KH.50004.003
ZRD HDD(640G) WD6400BPVT-22HXZT1 S.P KH.64008.005
ZRJ HDD(640G) MK6459GSXP-EUL S.P KH.64004.003

6-10 FRU (Field Replaceable Unit) List


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Category Description P/N

ZRJ HDD(640G)HTS547564A9E384 0J20012 S.P KH.64007.003


ZR8 HDD(750G)MK7559GSXP-EUL S.P KH.75004.001
ZQE HDD(750G) ST9750423AS 9ZW14G-188 S.P KH.75001.011
ZQA HDD(750G) WD7500BPVT-22HXZT1 S.P KH.75008.009
ZRJ HDD(750G)HTS547575A9E384 0J20013 S.P KH.75007.004
ZRJ HDD-BKT(FBZRJ009,REV3A)S.P 33.V3W07.001

ZYF CABLE ASSY NM6A SATA HDD 5V S.P 50.RCN07.002


KEYBOARD
ZRJ K/B(UI)S.P KB.I170A.351
ZRJ K/B(TAIWAN)S.P KB.I170A.330
ZRJ K/B(GREEK)S.P KB.I170A.335
ZRJ K/B(THAI)S.P KB.I170A.348
ZRJ K/B(BULGARIA)S.P KB.I170A.354
ZRJ K/B(CROATIAN)S.P KB.I170A.344
ZRJ K/B(CZ-SLOVAK)S.P KB.I170A.329
ZRJ K/B(HUNGARIAN)S.P KB.I170A.336
ZRJ K/B(BRAZIL)S.P KB.I170A.328
ZRJ K/B(RUSSIAN)S.P KB.I170A.343
ZRJ K/B(TURKISH)S.P KB.I170A.349
ZRJ K/B(BELGIUM)S.P KB.I170A.327
ZRJ K/B(SWEDISH)S.P KB.I170A.346
ZRJ K/B(UK)S.P KB.I170A.350
ZRJ K/B(FRENCH)S.P KB.I170A.333
ZRJ K/B(GERMAN)S.P KB.I170A.334
ZRJ K/B(ITALIAN)S.P KB.I170A.337
ZRJ K/B(JAPAN)S.P KB.I170A.338
ZRJ K/B(US-FR-CAN)S.P KB.I170A.353
ZRJ K/B(DANISH)S.P KB.I170A.331
ZRJ K/B(NORDICS)S.P KB.I170A.340

FRU (Field Replaceable Unit) List 6-11


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Category Description P/N

ZRJ K/B(SPANISH)S.P KB.I170A.345


ZRJ K/B(ARAB-EN)S.P KB.I170A.326
ZRJ K/B(ARAB-FR)S.P KB.I170A.332
ZRJ K/B(SWISS)S.P KB.I170A.347
ZRJ K/B(PORTUGUESE)S.P KB.I170A.342
ZRJ K/B(HEBREW)S.P KB.I170A.352
ZRJ K/B(NORWEGIAN)S.P KB.I170A.341
ZRJ K/B(KOREA)S.P KB.I170A.339

LCD
6M.V3W07.002

ZRD LCD(TFT)15.6" B156XW02 V6(H/W:0A)S.P LK.15605.019


ZR7E LCD15.6" HD BV LED N156B6-L0B S.P LK.1560D.010
ZRJ LCD(TFT)15.6" LP156WH4-TLA1 S.P LK.15608.015

ZRJ LCD COVER IMR SUB ASSY 3G S.P 60.V3W07.003

ZRJ LCD BEZEL SUB ASSY S.P 60.V3W07.004

ZRJ CABLE ASSY LCD MEC(40/30,R1A)19V S.P 50.V3W07.006

ZRJ HINGE L AJP S.P 33.V3W07.002

ZRJ HINGE R AJP S.P 33.V3W07.003

6-12 FRU (Field Replaceable Unit) List


Downloaded from www.Manualslib.com manuals search engine
Category Description P/N

ZRJ CAMERA AM.21400.102


HF1316-P80A-SS03-1(CMOS,1.3M)S.P
ZRJ CAMERA CNFA1A621004970LH(1.3M,HD)S.P AM.21400.096
ZRJ CAMERA 10P2SF205(CMOS,1.3M,HD)S.P AM.21400.095
ZRJ CAMERA HF1316-P80A-SS06(1.3M,HD)S.P AM.21400.094
LCD
6M.V3W07.003

ZR6 LCD 15.6"HD B156XW02 V3(H/W:4A) S/P LK.15605.011


ZRJ LCD 15.6"LP156WH2-TLFA ANTI-GLARE"S.P LK.15608.012

ZRJ LCD COVER IMR SUB ASSY 3G S.P 60.V3W07.003

ZRJ LCD BEZEL SUB ASSY S.P 60.V3W07.004

ZRJ CABLE ASSY LCD MEC(40/30,R1A)19V S.P 50.V3W07.006

ZRJ HINGE L AJP S.P 33.V3W07.002

ZRJ HINGE R AJP S.P 33.V3W07.003

ZRJ CAMERA AM.21400.102


HF1316-P80A-SS03-1(CMOS,1.3M)S.P
ZRJ CAMERA CNFA1A621004970LH(1.3M,HD)S.P AM.21400.096
ZRJ CAMERA 10P2SF205(CMOS,1.3M,HD)S.P AM.21400.095
ZRJ CAMERA HF1316-P80A-SS06(1.3M,HD)S.P AM.21400.094
LCD

FRU (Field Replaceable Unit) List 6-13


Downloaded from www.Manualslib.com manuals search engine
Category Description P/N

6M.V3W07.004

ZRD LCD(TFT)15.6" B156XW02 V6(H/W:0A)S.P LK.15605.019


ZR7E LCD15.6" HD BV LED N156B6-L0B S.P LK.1560D.010
ZRJ LCD(TFT)15.6" LP156WH4-TLA1 S.P LK.15608.015

ZRJ LCD COVER IMR SUB ASSY NON 3G 60.V3W07.005

ZRJ LCD BEZEL SUB ASSY S.P 60.V3W07.004

ZRJ CABLE ASSY LCD MEC(40/30,R1A)19V S.P 50.V3W07.006

ZRJ HINGE L AJP S.P 33.V3W07.002

ZRJ HINGE R AJP S.P 33.V3W07.003

ZRJ CAMERA AM.21400.102


HF1316-P80A-SS03-1(CMOS,1.3M)S.P
ZRJ CAMERA CNFA1A621004970LH(1.3M,HD)S.P AM.21400.096
ZRJ CAMERA 10P2SF205(CMOS,1.3M,HD)S.P AM.21400.095
ZRJ CAMERA HF1316-P80A-SS06(1.3M,HD)S.P AM.21400.094

6-14 FRU (Field Replaceable Unit) List


Downloaded from www.Manualslib.com manuals search engine
Category Description P/N

LCD
6M.V3W07.005

ZR6 LCD 15.6"HD B156XW02 V3(H/W:4A) S/P LK.15605.011


ZRJ LCD 15.6"LP156WH2-TLFA ANTI-GLARE"S.P LK.15608.012

ZRJ LCD COVER IMR SUB ASSY NON 3G 60.V3W07.005

ZRJ LCD BEZEL SUB ASSY S.P 60.V3W07.004

ZRJ CABLE ASSY LCD MEC(40/30,R1A)19V S.P 50.V3W07.006

ZRJ HINGE L AJP S.P 33.V3W07.002

ZRJ HINGE R AJP S.P 33.V3W07.003

ZRJ CAMERA AM.21400.102


HF1316-P80A-SS03-1(CMOS,1.3M)S.P
ZRJ CAMERA CNFA1A621004970LH(1.3M,HD)S.P AM.21400.096
ZRJ CAMERA 10P2SF205(CMOS,1.3M,HD)S.P AM.21400.095
ZRJ CAMERA HF1316-P80A-SS06(1.3M,HD)S.P AM.21400.094
MAINBOARD
ZRJ MB(HR,N12PGS,HYN900,1G,W/O CPU)S.P MB.V3X06.001
ZRJ MB(HR,N12PGS,HYN900,2G,W/O CPU)S.P MB.V3Z06.001
ZRJ MB(HR,N12PGV,HYN800,512,W/O CPU)S.P MB.V4006.001
ZRJ MB(HR,UMA,ONLY,W/OCPU) S.P MB.V3W06.001

FRU (Field Replaceable Unit) List 6-15


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Category Description P/N

MEMORY
ZR7E RAM 1G DDRIII ACR128X64D3S1333C9 S.P KN.1GB07.004
EL2 RAM(1GB)DDR3 GU672203EP0200 SP KN.1GB0H.017
ZRJ RAM(1GB)DDR3 NT1GC64BH4B0PS-CG S.P KN.1GB03.034
ZRD RAM(2GB)DDR3 NT2GC64B88B0NS-CG S.P KN.2GB03.021
ZQ3 RAM 2G DDRIII ACR256X64D3S1333C9 S.P KN.2GB07.004
ZQG RAM(2GB)DDR3 HMT325S6BFR8C-H9 S.P KN.2GB0G.018
ZQA RAM (2GB)DDR3 EBJ21UE8BFU0-DJ-F S.P KN.2GB09.009
ZRJ RAM(4G)DDR3 MT16JSF51264HZ-1G4D1 S.P KN.4GB04.001
ZR7 RAM(4GB)DDR3 M471B5273CH0-CH9 S.P KN.4GB0B.010
ZRJ RAM(4GB)DDR3 NT4GC64B8HB0NS-CG S.P KN.4GB03.005
HEATSINK
ZRJ THERMAL MODULE ASSY 35W DIS S.P 60.V3W07.006
ZRJ THERMAL MODULE ASSY 35W UMA S.P 60.V3W07.007

ZRJ HEAT SINK PCH(FBZYB023,REV3C)S.P 60.V3W07.008


SPEAKER
ZRJ SPK ASSY(WITH L/R)YCG QT-20AW-1 S.P 23.V3W07.001

MISCELLANEOUS
TP THERMAL MYLAR ZRJ(FCZRJ011,REV3A) 47.V3W07.001
ZYD BEZEL SCREW MYLAR S.P 47.TVM07.008
ZRJ BASE NON-3G MYLAR S.P 47.V3W07.002

6-16 FRU (Field Replaceable Unit) List


Downloaded from www.Manualslib.com manuals search engine
Screw List 0

Category Description P/N

SCREW
AJ2 SCREW M2-0.4*2-I(BNI)(NYLOK)(7,0.6)IRON S.P 86.W4107.002
TE1 SCREW M2.0*3.0-I,IRON SP 86.S0207.001
DT1 SCREW MM20030ICI3 SPARE PART 86.A08V7.005
ZY2 SCREW M3.0*3.5-I(BUWZN) IRON S.P 86.TPK07.002
ZB1 SCREW M2.5*6-I(BNI)(NYLOK)S/P 86.A08V7.004
ZI1S SCREW M2.5X5.0-I-NI-NYLOK S/P 86.T23V7.010

FRU (Field Replaceable Unit) List 6-17


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6-18 FRU (Field Replaceable Unit) List
Downloaded from www.Manualslib.com manuals search engine
CHAPTER 7
Model Definition and Configuration

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TravelMate 5760 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
TravelMate 5760G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6

7-2
Downloaded from www.Manualslib.com manuals search engine
Model Definition and Configuration

TravelMate 5760 0

Model Country P/N RO Description


TM5760-231 IN LX.V3W0C.001 AAP TM5760-2312G32Mnbk LINPUSTIN1
2G32Mnbk UMACbk_3
1*2G/320/BT/6L2.2/5R/bgn_1.3HD_GEb
_EN11
TM5760-231 AU/NZ LX.V3W03.002 AAP TM5760-2312G50Mibk
2G50Mibk W7PR32XTSAU1 MC UMACbk_3
1*2G/500/BT/6L2.2/5R/abgn_1.3HD_GE
b_ES62
TM5760-231 AU/NZ LX.V3W03.003 AAP TM5760-2312G50Mibk
2G50Mibk W7PR64XTSAU1 MC UMACbk_3
1*2G/500/BT/6L2.2/5R/abgn_1.3HD_GE
b_ES62
TM5760-231 IN LX.V3W0C.002 AAP TM5760-2312G50Mnbk LINPUSTIN1
2G50Mnbk UMACbk_3
1*2G/500_L/BT/6L2.2/5R/bgn_1.3HD_G
Eb_EN11
TM5760-231 IN LX.V3W0C.003 AAP TM5760-2313G32Mnbk LINPUSTIN1
3G32Mnbk UMACbk_3
2G+1G/320/BT/6L2.2/5R/bgn_1.3HD_G
Eb_EN11
TM5760-231 DE LX.V3W02.001 EMEA TM5760-2314G32Mnbk W7HP64TSDE1
4G32Mnbk MC UMACbk_3
2*2G/320/BT/6L2.2/5R/bgn_1.3HD_GEb
_DE61
TM5760-241 AU/NZ LX.V3W03.001 AAP TM5760-2414G50Mibk
4G50Mibk W7PR32XTSAU1 MC UMACbk_3
1*4G/500/BT/6L2.2/5R/abgn_1.3HD_GE
b_ES62

Model Country P/N BOM Name CPU


TM5760-231 IN LX.V3W0C.001 TM5760_UMACbk_3 Ci32310M
2G32Mnbk
TM5760-231 AU/NZ LX.V3W03.002 TM5760_UMACbk_3 Ci32310M
2G50Mibk
TM5760-231 AU/NZ LX.V3W03.003 TM5760_UMACbk_3 Ci32310M
2G50Mibk

Model Definition and Configuration 7-3


Downloaded from www.Manualslib.com manuals search engine
Model Country P/N BOM Name CPU
TM5760-231 IN LX.V3W0C.002 TM5760_UMACbk_3 Ci32310M
2G50Mnbk
TM5760-231 IN LX.V3W0C.003 TM5760_UMACbk_3 Ci32310M
3G32Mnbk
TM5760-231 DE LX.V3W02.001 TM5760_UMACbk_3 Ci32310M
4G32Mnbk
TM5760-241 AU/NZ LX.V3W03.001 TM5760_UMACbk_3 Ci52410M
4G50Mibk

Model Country P/N LCD VGA Chip VRAM 1


TM5760-231 IN LX.V3W0C.001 NLED15.6WXGA UMA N
2G32Mnbk
TM5760-231 AU/NZ LX.V3W03.002 NLED15.6WXGA UMA N
2G50Mibk
TM5760-231 AU/NZ LX.V3W03.003 NLED15.6WXGA UMA N
2G50Mibk
TM5760-231 IN LX.V3W0C.002 NLED15.6WXGA UMA N
2G50Mnbk
TM5760-231 IN LX.V3W0C.003 NLED15.6WXGA UMA N
3G32Mnbk
TM5760-231 DE LX.V3W02.001 NLED15.6WXGA UMA N
4G32Mnbk
TM5760-241 AU/NZ LX.V3W03.001 NLED15.6WXGA UMA N
4G50Mibk

Model Country P/N Memory 1 Memory 2 HDD 1(GB)


TM5760-231 IN LX.V3W0C.001 SO2GBIII10 N N320GB5.4KS
2G32Mnbk
TM5760-231 AU/NZ LX.V3W03.002 SO2GBIII10 N N500GB5.4KS_4K
2G50Mibk
TM5760-231 AU/NZ LX.V3W03.003 SO2GBIII10 N N500GB5.4KS_4K
2G50Mibk
TM5760-231 IN LX.V3W0C.002 SO2GBIII10 N N500GB5.4KS
2G50Mnbk
TM5760-231 IN LX.V3W0C.003 SO2GBIII10 SO1GBIII10 N320GB5.4KS
3G32Mnbk
TM5760-231 DE LX.V3W02.001 SO2GBIII10 SO2GBIII10 N320GB5.4KS_4K
4G32Mnbk

7-4 Model Definition and Configuration


Downloaded from www.Manualslib.com manuals search engine
Model Country P/N Memory 1 Memory 2 HDD 1(GB)
TM5760-241 AU/NZ LX.V3W03.001 SO4GBIII10 N N500GB5.4KS_4K
4G50Mibk

Model Country P/N ODD Wireless LAN1 Bluetooth


TM5760-231 IN LX.V3W0C.001 NSM8XS 3rd WiFi 2x2 BGN BT 2.1
2G32Mnbk
TM5760-231 AU/NZ LX.V3W03.002 NSM8XS INT6205H BT 2.1
2G50Mibk
TM5760-231 AU/NZ LX.V3W03.003 NSM8XS INT6205H BT 2.1
2G50Mibk
TM5760-231 IN LX.V3W0C.002 NSM8XS 3rd WiFi 2x2 BGN BT 2.1
2G50Mnbk
TM5760-231 IN LX.V3W0C.003 NSM8XS 3rd WiFi 2x2 BGN BT 2.1
3G32Mnbk
TM5760-231 DE LX.V3W02.001 NSM8XS 3rd WiFi 2x2 BGN BT 3.0
4G32Mnbk
TM5760-241 AU/NZ LX.V3W03.001 NSM8XS INT6205H BT 2.1
4G50Mibk

Model Country P/N NB Chipset Battery Adapter


TM5760-231 IN LX.V3W0C.001 HM65 6CELL2.2 65W
2G32Mnbk
TM5760-231 AU/NZ LX.V3W03.002 HM65 6CELL2.2 65W
2G50Mibk
TM5760-231 AU/NZ LX.V3W03.003 HM65 6CELL2.2 65W
2G50Mibk
TM5760-231 IN LX.V3W0C.002 HM65 6CELL2.2 65W
2G50Mnbk
TM5760-231 IN LX.V3W0C.003 HM65 6CELL2.2 65W
3G32Mnbk
TM5760-231 DE LX.V3W02.001 HM65 6CELL2.2 65W
4G32Mnbk
TM5760-241 AU/NZ LX.V3W03.001 HM65 6CELL2.2 65W
4G50Mibk

Model Definition and Configuration 7-5


Downloaded from www.Manualslib.com manuals search engine
TravelMate 5760G 0

Model Country P/N RO Description


TM5760G-24 GCTWN LX.V3X03.002 TWN TM5760G-2412G50Mnbk
12G50Mnbk W7PR64XTSTW1 MC
N12PGS1GBCbk_3V3
1*2G/500/BT/6L2.2/5R/CB_bgn_1.3HD_
GEb_TC11
TM5760G-24 DE LX.V3X02.001 EMEA TM5760G-2414G32Mnbk
14G32Mnbk W7HP64TSDE1 MC
N12PGS1GBCbk_3V3
2*2G/320/BT/6L2.2/5R/bgn_1.3HD_GEb
_DE61
TM5760G-24 AU/NZ LX.V3X03.001 AAP TM5760G-2414G50Mibk
14G50Mibk W7PR64XTSAU1 MC
N12PGS1GBCbk_3V3
1*4G/500/BT/6L2.2/5R/abgn_1.3HD_GE
b_ES62
TM5760G-24 AU/NZ LX.V3Z03.001 AAP TM5760G-2414G50Mibk
14G50Mibk W7PR32XTSAU1 MC
N12PGS2GBCbk_3V3
1*4G/500/BT/6L2.2/5R/abgn_1.3HD_GE
b_ES62
TM5760G-25 AT LX.V3X02.002 EMEA TM5760G-2528G50Mnbk
28G50Mnbk W7HP64TSAT1 MC
N12PGS1GBCbk_3V3
2*4G/500/BT/6L2.2/5R/bgn_1.3HD_GEb
_DE61

Model Country P/N BOM Name CPU


TM5760G-24 GCTWN LX.V3X03.002 TM5760G_N12PGS1GBCbk_3V3 Ci52410M
12G50Mnbk
TM5760G-24 DE LX.V3X02.001 TM5760G_N12PGS1GBCbk_3V3 Ci52410M
14G32Mnbk
TM5760G-24 AU/NZ LX.V3X03.001 TM5760G_N12PGS1GBCbk_3V3 Ci52410M
14G50Mibk
TM5760G-24 AU/NZ LX.V3Z03.001 TM5760G_N12PGS2GBCbk_3V3 Ci52410M
14G50Mibk
TM5760G-25 AT LX.V3X02.002 TM5760G_N12PGS1GBCbk_3V3 Ci52520M
28G50Mnbk

7-6 Model Definition and Configuration


Downloaded from www.Manualslib.com manuals search engine
Model Country P/N LCD VGA Chip VRAM 1
TM5760G-24 GCTWN LX.V3X03.002 NLED15.6WXGAG N12PGS 1G-DDR3
12G50Mnbk (64*16*8)
TM5760G-24 DE LX.V3X02.001 NLED15.6WXGA N12PGS 1G-DDR3
14G32Mnbk (64*16*8)
TM5760G-24 AU/NZ LX.V3X03.001 NLED15.6WXGA N12PGS 1G-DDR3
14G50Mibk (64*16*8)
TM5760G-24 AU/NZ LX.V3Z03.001 NLED15.6WXGA N12PGS 2G-DDR3
14G50Mibk (128*16*8)
TM5760G-25 AT LX.V3X02.002 NLED15.6WXGA N12PGS 1G-DDR3
28G50Mnbk (64*16*8)

Model Country P/N Memory 1 Memory 2 HDD 1(GB)


TM5760G-24 GCTWN LX.V3X03.002 SO2GBIII10 N N500GB5.4KS_4K
12G50Mnbk
TM5760G-24 DE LX.V3X02.001 SO2GBIII10 SO2GBIII10 N320GB5.4KS_4K
14G32Mnbk
TM5760G-24 AU/NZ LX.V3X03.001 SO4GBIII10 N N500GB5.4KS_4K
14G50Mibk
TM5760G-24 AU/NZ LX.V3Z03.001 SO4GBIII10 N N500GB5.4KS_4K
14G50Mibk
TM5760G-25 AT LX.V3X02.002 SO4GBIII10 SO4GBIII10 N500GB5.4KS_4K
28G50Mnbk

Model Country P/N ODD Wireless LAN1 Bluetooth


TM5760G-24 GCTWN LX.V3X03.002 NSM8XS 3rd WiFi 2x2 BGN BT 3.0
12G50Mnbk
TM5760G-24 DE LX.V3X02.001 NSM8XS 3rd WiFi 2x2 BGN BT 3.0
14G32Mnbk
TM5760G-24 AU/NZ LX.V3X03.001 NSM8XS INT6205H BT 2.1
14G50Mibk
TM5760G-24 AU/NZ LX.V3Z03.001 NSM8XS INT6205H BT 2.1
14G50Mibk
TM5760G-25 AT LX.V3X02.002 NSM8XS 3rd WiFi 2x2 BGN BT 3.0
28G50Mnbk

Model Definition and Configuration 7-7


Downloaded from www.Manualslib.com manuals search engine
Model Country P/N NB Chipset Battery Adapter
TM5760G-24 GCTWN LX.V3X03.002 HM65 6CELL2.2 90W
12G50Mnbk
TM5760G-24 DE LX.V3X02.001 HM65 6CELL2.2 90W
14G32Mnbk
TM5760G-24 AU/NZ LX.V3X03.001 HM65 6CELL2.2 90W
14G50Mibk
TM5760G-24 AU/NZ LX.V3Z03.001 HM65 6CELL2.2 90W
14G50Mibk
TM5760G-25 AT LX.V3X02.002 HM65 6CELL2.2 90W
28G50Mnbk

7-8 Model Definition and Configuration


Downloaded from www.Manualslib.com manuals search engine
CHAPTER 8
Test Compatible Components

Downloaded from www.Manualslib.com manuals search engine


TravelMate 5760/5760G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4

8-2
Downloaded from www.Manualslib.com manuals search engine
Test Compatible Components
This computer’s compatibility is tested and verified by Acer’s internal testing department. All of
its system functions are tested under Windows® 7 environment.
Refer to the following lists for components, adapter cards, and peripherals which have passed
these tests. Regarding configuration, combination and test procedures, please refer to the
TravelMate 5760/5760G. Compatibility Test Report released by the Acer Mobile System
Testing Department.

Test Compatible Components 8-3


Downloaded from www.Manualslib.com manuals search engine
Microsoft® Windows® 7 Environment Test 0

TravelMate 5760/5760G 0

Vendor Type Description P/N

3G
PLM00023 EM770W-Rev2 Huawei EM770W-Rev2 LC.21300.066
Huawei
PLM00023 EM820W Huawei EM820W LC.21300.068
Huawei
Adapter
10001023 65W Adapter LITE-ON 65W 19V 1.7x5.5x11 AP.06503.029
LITE-ON Yellow PA-1650-69AW, LV5, Low profile
LED LF
10001023 90W Adapter LITE-ON 90W 19V 1.7x5.5x11 AP.09003.021
LITE-ON Blue PA-1900-34AR, LV5 LED LF
10001081 65W Adapter DELTA 65W 19V 1.7x5.5x11 AP.06501.033
DELTA Yellow ADP-65VH BA, LV5, Low profile
LED LF
10001081 90W Adapter DELTA 90W 19V 1.7x5.5x11 AP.09001.031
DELTA Blue ADP-90CD DBH, LV5 LED LF
60002015 90W Adapter HIPRO 90W 19V 1.7x5.5x11 AP.0900A.005
HIPRO Blue HP-A0904A3 B1LF, LV5 LED LF
60016453 65W Adapter Chicony Power 65W 19V AP.0650A.017
CHICONY 1.7x5.5x11 Yellow CPA09-A065N1, LV5,
POWER low profile LF
Audio Codec
10004786 ALC271X_VB3 Realtek ALC271X_VB3 LZ.21000.085
REALTEK
PLM00004 Conexant Conexant Audio Codec CX-20584 LZ.21000.086
Conexant CX-20584
PLM00004 Conexant Conexant Audio Codec CX-20584 21Z LZ.21000.113
Conexant CX-20584
Battery
10001063 6CELL2.2 Battery SONY AS10D Li-Ion 3S2P BT.00604.049
SONY SONY 6 cell 4400mAh Main COMMON
ID:AS10D41
60001535 6CELL2.2 Battery PANASONIC AS10D Li-Ion 3S2P BT.00605.062
PANASONIC PANASONIC 6 cell 4400mAh Main
COMMON ID:AS10D51

8-4 Test Compatible Components


Downloaded from www.Manualslib.com manuals search engine
Vendor Type Description P/N

60001535 6CELL3.0 Battery PANASONIC AS10D Li-Ion 3S2P BT.00605.065


PANASONIC PANASONIC 6 cell 6000mAh Main
COMMON ID:AS10D5E
60001921 6CELL2.2 Battery SANYO AS10D Li-Ion 3S2P BT.00603.124
SANYO SANYO 6 cell 4400mAh Main COMMON
new IC BQ8055
60001921 6CELL3.0 Battery SANYO AS10D Li-Ion 3S2P BT.00603.117
SANYO SANYO 6 cell 6000mAh Main COMMON
ID:AS10D3E
60001921 9CELL3.0 Battery SANYO AS10G Li-Ion 3S3P BT.00903.013
SANYO SANYO 9 cell 9000mAh Main COMMON
ID:AS10G3E
60002162 6CELL2.2 Battery SIMPLO AS10D Li-Ion 3S2P BT.00607.125
SIMPLO PANASONIC 6 cell 4400mAh Main
COMMON ID:AS10D71
60002162 6CELL2.2 Battery SIMPLO AS10D Li-Ion 3S2P BT.00607.126
SIMPLO LGC 6 cell 4400mAh Main COMMON
ID:AS10D73
60002162 6CELL2.2 Battery SIMPLO AS10D Li-Ion 3S2P BT.00607.127
SIMPLO SAMSUNG 6 cell 4400mAh Main
COMMON ID:AS10D
Bluetooth
10001018 BT 2.1 Foxconn Bluetooth ATH BU_12 BH.21100.012
HON HAI
10001018 BT 3.0 Foxconn Bluetooth BRM 2046 BT3.0 BH.21100.008
HON HAI (T60H928.33) f/w:861
10001018 BT 3.0 Foxconn Bluetooth ATH AR3011 (BT3.0) BH.21100.009
HON HAI
10001018 BT 3.0 Foxconn Bluetooth ATH BU12 BH.21100.011
HON HAI
10001018 BT 3.0 Foxconn Bluetooth BRM 2070 BH.21100.010
HON HAI (T77H114.01) BT 3.0
23707801 BT 2.1 Foxconn Bluetooth BRM 2070 BH.21100.007
FOXCONN TW (T77H114.01)
Camera
10001023 1.3M Liteon 1.3M LT9665AL (09P2SF119) AM.21400.069
LITE-ON
10001023 1.3M Liteon 1.3M LT6AASP( 09P2BF127) AM.21400.070
LITE-ON
10001023 1.3M Liteon 1.3M LT_6A1_SP AM.21400.081
LITE-ON

Test Compatible Components 8-5


Downloaded from www.Manualslib.com manuals search engine
Vendor Type Description P/N

10001023 1.3M HD Liteon 1.3M LT_6A1(CSP)_SP AM.21400.092


LITE-ON
10001023 1.3M HD Liteon 1.3M HD LT_2659_AU AM.21400.095
LITE-ON
10001023 1.3M HD Liteon 1.3M HD LT_6A1(TSV)_SP (9A) AM.21400.100
LITE-ON
10001044 1.3M Chicony 1.3M CH9665SN (CNF9157) AM.21400.067
CHICONY
10001044 1.3M Chicony 1.3M CH_6A1_SP AM.21400.082
CHICONY
10001044 1.3M HD Chicony 1.3M CH_6A1(TSV)_SP (9A) AM.21400.101
CHICONY
10001044 1.3M HD Chicony 1.3M CH_6A1(CSP)_SP AM.21400.093
CHICONY
10001044 1.3M HD Chicony 1.3M HD CH_6A1(CSP)_SN234 AM.21400.096
CHICONY
PLM00012 1.3M Suyin 1.3M SY_6A1_SP AM.21400.083
Suyin
PLM00012 1.3M Suyin 1.3M SY9665SN AM.21400.068
Suyin
PLM00012 1.3M HD Suyin 1.3M HD SY_6A1(TSV)_SP (9A) AM.21400.102
Suyin
PLM00012 1.3M HD Suyin 1.3M HD SY_6A1(CSP)_SP AM.21400.094
Suyin
PLM00012 1.3M HD Suyin 1.3M HD SY_2659_AU AM.21400.097
Suyin
PLM00014 5 in 1-Build in 5 in 1-Build in MS, MS Pro, SD, SC, XD CR.21500.013
ODM
CPU
10001067 Ci32310M CPU Intel Core i3 i3-2310M PGA 2.1G KC.23101.DMP
INTEL 35W 2/4
10001067 Ci52410M CPU Intel Core i5 i5-2410M PGA 2.3G KC.24101.DMP
INTEL 35W 2/4
10001067 Ci52520M CPU Intel Core i5 i5-2520M PGA 2.5G KC.25201.DMP
INTEL 35W 2/4
10001067 Ci52540M CPU Intel Core i5 i5-2540M PGA 2.6G KC.25401.DMP
INTEL 35W 2/4
Finger Print
PLM00019 LTT ES603-WB LTT ES603-WB FP.22000.011
HDD

8-6 Test Compatible Components


Downloaded from www.Manualslib.com manuals search engine
Vendor Type Description P/N

60001922 N250GB5.4KS HDD TOSHIBA 2.5" 5400rpm 250GB KH.25004.005


TOSHIBA DIGI MK2565GSX, Capricorn BS, 320G/P
SATA 8MB LF F/W:GJ002J
60001922 N320GB5.4KS HDD TOSHIBA 2.5" 5400rpm 320GB KH.32004.004
TOSHIBA DIGI Capricorn BS ,MK3265GSX SATA 8MB
LF F/W:GJ002J
60001922 N500GB5.4KS HDD TOSHIBA 2.5" 5400rpm 500GB KH.50004.002
TOSHIBA DIGI MK5065GSX,Capricorn BS, 320G/P
SATA 8MB LF F/W:GJ002J
60001922 N640GB5.4KS HDD TOSHIBA 2.5" 5400rpm 640GB KH.64004.001
TOSHIBA DIGI MK6465GSX,Capricorn BS,320G/P
SATA 8MB LF F/W:GJ002J
60001922 N750GB5.4KS HDD TOSHIBA 2.5" 5400rpm 750GB KH.75004.001
TOSHIBA DIGI _4K MK7559GSXP, 375G/P, Capricorn BS,
4K drive SATA 8MB LF+HF F/W:GN003J
60001953 N250GB5.4KS HDD TOSHIBA 2.5" 5400rpm 250GB KH.25004.006
TOSHIBA _4K MK2559GSXP,Capricorn 3BS, 4K drive,
ELEC 375G/P SATA 8MB LF+HF F/W:GN003J
4K drive
60001953 N320GB5.4KS HDD TOSHIBA 2.5" 5400rpm 320GB KH.32004.005
TOSHIBA _4K MK3259GSXP, Capricorn 3BS, 375G/P,
ELEC 4K drive SATA 8MB LF+HF F/W:GN003J
4K
60001953 N500GB5.4KS HDD TOSHIBA 2.5" 5400rpm 500GB KH.50004.003
TOSHIBA _4K MK5059GSXP, Capricorn 3BS, 375G/P
ELEC SATA 8MB LF+HF F/W:GN003J 4K
60001953 N640GB5.4KS HDD TOSHIBA 2.5" 5400rpm 640GB KH.64004.003
TOSHIBA _4K MK6459GSXP, Capricorn 3BS, 375G/P
ELEC SATA 8MB LF+HF F/W:GN003J 4K
60001994 WD N250GB5.4KS HDD WD 2.5" 5400rpm 250GB KH.25008.029
_4K WD2500BPVT-22ZEST0,ML320S-AF,
4K drive SATA 8MB LF F/W:01.01A01
4K drive
60001994 WD N320GB5.4KS HDD WD 2.5" 5400rpm 320GB KH.32008.022
_4K WD3200BPVT-22ZEST0, ML320S, 4K
drive SATA 8MB LF F/W: 01.01A01
60001994 WD N500GB5.4KS HDD WD 2.5" 5400rpm 500GB KH.50008.021
_4K WD5000BPVT-22HXZT1,ML375_AF, 4K
drive SATA 8MB LF+HF F/W:01.01A01
60001994 WD N640GB5.4KS HDD WD 2.5" 5400rpm 640GB KH.64008.005
_4K WD6400BPVT-22HXZT1, ML375M
SATA 8MB LF F/W: 01.01A01
60001994 WD N750GB5.4KS HDD WD 2.5" 5400rpm 750GB KH.75008.009
_4K WD7500BPVT-22HXZT1, ML375M, 4K
drive SATA 8MB LF F/W:01.01A01

Test Compatible Components 8-7


Downloaded from www.Manualslib.com manuals search engine
Vendor Type Description P/N

60002005 N250GB5.4KS HDD HGST 2.5" 5400rpm 250GB KH.25007.016


HGST SG HTS545025B9A300 Panther B SATA LF
F/W:C60F Disk imbalance criteria =
0.014g-cm
60002005 N320GB5.4KS HDD HGST 2.5" 5400rpm 320GB KH.32007.008
HGST SG HTS545032B9A300 Panther B SATA LF
F/W:C60F Disk imbalance criteria =
0.014g-cm
60002005 N320GB5.4KS HDD HGST 2.5" 5400rpm 320GB KH.32007.013
HGST SG HTS543232A7A384, Eagle B7, 320G/P
SATA LF+HF F/W:A60W
60002005 N500GB5.4KS HDD HGST 2.5" 5400rpm 500GB KH.50007.010
HGST SG HTS545050B9A300 Panther B SATA LF
F/W:C60F Disk imbalance criteria =
0.014g-cm
60002005 N640GB5.4KS HDD HGST 2.5" 5400rpm 640GB KH.64007.003
HGST SG _4K HTS547564A9E384,Jet B,
375G/P,0J15082 SATA 8MB LF+HF
F/W:DA3872
60002005 N750GB5.4KS HDD HGST 2.5" 5400rpm 750GB KH.75007.005
HGST SG Dummy P.N SATA 8MB LF+HF F/W:
0000
60002005 N750GB5.4KS HDD HGST 2.5" 5400rpm 750GB KH.75007.004
HGST SG _4K HTS547575A9E384, 0J15083, Jet B,
375G/P SATA 8MB LF F/W:DA3872
60002036 N250GB5.4KS HDD SEAGATE 2.5" 5400rpm 250GB KH.25001.019
SEAGATE ST9250315AS, 9HH132-189, Wyatt with
new pcb SATA 8MB LF F/W:0001SDM1
60002036 N320GB5.4KS HDD SEAGATE 2.5" 5400rpm 320GB KH.32001.019
SEAGATE ST9320310AS,9RN132-188, Cameron
320G/P SATA 8MB LF F/W:0001SDM1
60002036 N500GB5.4KS HDD SEAGATE 2.5" 5400rpm 500GB KH.50001.017
SEAGATE ST9500325AS,9HH134-189, Wyatt with
new pcb SATA 8MB LF F/W:0001SDM1
60002036 N750GB5.4KS HDD SEAGATE 2.5" 5400rpm 750GB KH.75001.011
SEAGATE _4K ST9750423AS,9ZW14G-188, Desaru5,
375G/P. SATA 8MB LF+HF
F/W:0001SDM1
Keyboard
60004864 BW7T_A10B Keyboard ACER BW7T_A10B BW7T KB.I170A.295
DARFON Internal 17 Standard Black NONE Y2010
Acer Legend Texture
LAN

8-8 Test Compatible Components


Downloaded from www.Manualslib.com manuals search engine
Vendor Type Description P/N

10017383 AR8151L Atheros AR8151L NI.22400.048


Atheros
LCD
10001038 NLED15.6WX LED LCD CMO 15.6"W WXGA Glare LK.1560D.010
CMO GAG N156B6-L0B LF 220nit 8ms 650:1
60003089 LG NLED15.6WX LED LCD LPL 15.6"W WXGA None LK.15608.012
GA Glare LP156WH2-TLFA LF 220nit 16ms
500:1 (color engine)
60003089 LG NLED15.6WX LED LCD LPL 15.6''W WXGA None LK.15608.016
GA Glare LP156WH4-TLB1 LF 220nit 16ms
500:1
60003089 LG NLED15.6WX LED LCD LPL 15.6''W WXGA Glare LK.15608.015
GAG LP156WH4-TLA1 LF 220nit 16ms 500:1
60003316 NLED15.6WX LED LCD AUO 15.6"W WXGA None LK.15605.011
AUO GA Glare B156XW02 V3 LF 200nit 8ms
400:1 (power saving)
60003316 NLED15.6WX LED LCD AUO 15.6"W WXGA Glare LK.15605.019
AUO GAG B156XW02 V6 LF 200nit 8ms 400:1
MEM
60001993 SO1GBIII13 Memory NANYA SO-DIMM DDRIII 1333 KN.1GB03.034
NANYA 1GB NT1GC64BH4B0PS-CG LF 128*16
0.055um
60001993 SO2GBIII13 Memory NANYA SO-DIMM DDRIII 1333 KN.2GB03.021
NANYA 2GB NT2GC64B88B0NS-CG LF 256*8
0.055um
60001993 SO4GBIII13 Memory NANYA SO-DIMM DDRIII 1333 KN.4GB03.005
NANYA 4GB NT4GC64B8HB0NS-CG LF 256*8
0.055um
60002000 SO1GBIII13 Memory UNIFOSA SO-DIMM DDRIII KN.1GB0H.017
UNIFOSA 1333 1GB GU672203EP0200 LF 128*8
0.065um
60002041 SO1GBIII10 Memory NONE REG-ECC DDRIII 1066 KN.1GB00.003
QIMONDA 1GB phantom p/n LF
60002041 SO1GBIII10 Memory NONE SO-DIMM DDRIII 1066 KN.1GB00.005
QIMONDA 1GB phantom p/n LF
60002045 SO2GBIII13 Memory HYNIX SO-DIMM DDRIII 1333 KN.2GB0G.018
HYNIX 2GB HMT325S6BFR8C-H9 LF 256*8
46nm
60002045 SO4GBIII13 Memory HYNIX SO-DIMM DDRIII 1333 KN.4GB0G.003
HYNIX 4GB HMT351S6AFR8C-H9 LF 256*8
0.055um

Test Compatible Components 8-9


Downloaded from www.Manualslib.com manuals search engine
Vendor Type Description P/N

60002050 SO2GBIII13 Memory MICRON SO-DIMM DDRIII KN.2GB04.017


MICRON SG 1333 2GB MT8JSF25664HZ-1G4D1 LF
256*8 0.055um
60002050 SO4GBIII13 Memory MICRON SO-DIMM DDRIII KN.4GB04.001
MICRON SG 1333 4GB MT16JSF51264HZ-1G4D1 LF
256*8 0.055um
60002215 SO2GBIII10 Memory NONE SO-DIMM DDRIII 1066 KN.2GB00.001
SAMSUNG 2GB dummy 1066 LF
60002215 SO2GBIII13 Memory SAMSUNG SO-DIMM DDRIII KN.2GB0B.030
SAMSUNG 1333 2GB M471B5773DH0-CH9 LF
256*8
60002215 SO4GBIII13 Memory SAMSUNG SO-DIMM DDRIII KN.4GB0B.015
SAMSUNG 1333 4GB M471B5273DH0-CH9 LF
256*8 35nm
60002215 SO4GBIII13 Memory SAMSUNG SO-DIMM DDRIII KN.4GB0B.010
SAMSUNG 1333 4GB M471B5273CH0-CH9 LF
256*8 46nm
60004668 SO2GBIII13 Memory ELPIDA SO-DIMM DDRIII 1333 KN.2GB09.009
ELPIDA 2GB EBJ21UE8BFU0-DJ-F LF 128*8
0.065um
60004668 SO2GBIII13 Memory ELPIDA SO-DIMM DDRIII 1333 KN.2GB09.010
ELPIDA 2GB EBJ20UF8BCS0-DJ-F LF 256*8
46nm
60004668 SO4GBIII10 Memory NONE SO-DIMM DDRIII 1066 KN.4GB00.001
ELPIDA 4GB dummy P/N LF
60004668 SO4GBIII13 Memory ELPIDA SO-DIMM DDRIII 1333 KN.4GB09.002
ELPIDA 4GB EBJ41UF8BCS0-DJ-F LF 256*8
46nm
60024207 SO1GBIII13 Memory KINGSTON SO-DIMM DDRIII KN.1GB07.004
KINGSTON-FA 1333 1GB ACR128X64D3S1333C9 LF
R EAST 128*8 0.065um
60024207 SO2GBIII13 Memory KINGSTON SO-DIMM DDRIII KN.2GB07.004
KINGSTON-FA 1333 2GB ACR256X64D3S1333C9 LF
R EAST 128*8 0.065um
NB Chipset
10001067 HM65 NB Chipset Intel CS BD82HM65 Huron KI.G6501.001
INTEL River
10001067 HM65 NB Chipset Intel CS BD82HM65 B3 KI.G6501.004
INTEL Huron River

8-10 Test Compatible Components


Downloaded from www.Manualslib.com manuals search engine
Vendor Type Description P/N

ODD
10001070 NSM8XS ODD PLDS Super-Multi DRIVE 12.7mm KU.0080F.014
PHILIPS Tray DL 8X DS-8A5SH LF+HF W/O
bezel SATA With TI + Rohm Solution (HF
+ Windows 7)
60001535 NSM8XS ODD PANASONIC Super-Multi DRIVE KU.00807.075
PANASONIC 12.7mm Tray DL 8X UJ8A0 LF W/O
bezel SATA (HF + Windows 7) Foxconn
Yentai Factory
60001535 NSM8XS ODD PANASONIC Super-Multi DRIVE KU.00807.077
PANASONIC 12.7mm Tray DL 8X UJ8A0 LF W/O
bezel 1.01 SATA Fix NTI issue in HR
platform under ZP
60001922 NSM8XS ODD TOSHIBA Super-Multi DRIVE KU.00801.040
TOSHIBA DIGI 12.7mm Tray DL 8X TS-L633F LF W/O
bezel SATA (HF + Windows 7)
60001939 NSM8XS ODD PIONEER Super-Multi DRIVE KU.00805.049
PIONEER 12.7mm Tray DL 8X DVR-TD10RS LF
W/O bezel 1.00 SATA
60003901 NSM8XS ODD HLDS Super-Multi DRIVE 12.7mm KU.0080D.057
HITACHI EAST Tray DL 8X GT34N LF W/O bezel SATA
Zero Power Supported, PCC LD (HF +
Windows 7)
SB Chipset
9999995 ONE N N KI.22800.011
TIME VENDER
VGA Chip
10001067 UMA UMA (Intel) KI.23200.038
INTEL
60001915 N12PGS VGA Chip nVidia N12PGS A1 40nm KG.PGS0V.001
NVIDIA 29mm*29mm GB2-128 package
60001915 N12PGV VGA Chip nVidia N12 KG.PGV0V.002
NVIDIA N12P-GV-OP-B-A1 40nm 29mm*29mm
GB1-128 package
60001915 N12PGV VGA Chip nVidia N12 N12P-GV-B-A1 KG.PGV0V.003
NVIDIA 40nm, 29mm*29mm, GB2b-128 package
VRAM
10000981 1G-DDR3 1G-DDR3 128*16*4 KI.23300.029
MISC (128*16*4)
10000981 1G-DDR3 1G-DDR3 64*16*8 KI.23300.018
MISC (64*16*8)

Test Compatible Components 8-11


Downloaded from www.Manualslib.com manuals search engine
Vendor Type Description P/N

10000981 2G-DDR3 2G-DDR3 128*16*8 KI.23300.028


MISC (128*16*8)
10000981 512M-DDR3 512M-DDR3 64*16*4 KI.23300.019
MISC (64*16*4)
60002045 VR1GbIII9 VRAM HYNIX Graphic DDRIII 900 1Gb VR.1GB0G.006
HYNIX H5TQ1G63DFR-11C LF 64*16 46nm
60002045 VR2GBIII9 VRAM HYNIX Graphic DDRIII 900 2Gb VR.2GB0G.002
HYNIX H5TQ2G63BFR-11C LF 128*16 46nm
60002215 VR1GbIII9 VRAM SAMSUNG Graphic DDRIII 900 VR.1GB0B.008
SAMSUNG 1Gb K4W1G1646G-BC11 LF 64*16
35nm
60002215 VR2GBIII9 VRAM SAMSUNG Graphic DDRIII 900 VR.2GB0B.003
SAMSUNG 2Gb K4W2G1646C-HC11 LF 128*16
46nm
9999995 ONE N N no VRAM KI.23300.014
TIME VENDER
WiFi Antenna
10000105 PIFA PIFA LZ.23500.006
WNC
Wireless LAN
10001018 3rd WiFi 2x2 Foxconn Wireless LAN Broadcom 43227 NI.23600.087
HON HAI BGN 2x2 BGN
10001023 3rd WiFi 2x2 Liteon Wireless LAN Atheros HB97 2x2 NI.23600.073
LITE-ON BGN BGN (HM) WN6603AH
10001023 3rd WiFi 2x2 Liteon Wireless LAN Reltek RTL8192CE NI.23600.089
LITE-ON BGN 2x2 BGN
10001067 INT6205H Lan Intel WLAN TBD Taylor Peak 2x2 KI.TPH01.001
INTEL AGN
23707801 3rd WiFi 2x2 Foxconn Wireless LAN Atheros HB97 NI.23600.072
FOXCONN TW BGN 2x2 BGN (HM)
23707801 3rd WiFi 2x2 Foxconn Wireless LAN Broadcom 43225 NI.23600.066
FOXCONN TW BGN 2x2 BGN (HM) T77H103.00
23707801 3rd WiFi BG Foxconn Wireless LAN Atheros HB95BG NI.23600.077
FOXCONN TW (HM) T77H121.10

8-12 Test Compatible Components


Downloaded from www.Manualslib.com manuals search engine
CHAPTER 9
Online Support Information

Downloaded from www.Manualslib.com manuals search engine


Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

9-2
Downloaded from www.Manualslib.com manuals search engine
Online Support Information

Introduction 0

This section describes online technical support services available to help users repair their
Acer Systems.
For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer
branch office. Acer Branch Offices and Regional Business Units may access our website.
However some information sources will require a user i.d. and password. These can be
obtained directly from Acer CSD Taiwan.
Acer's Website offers convenient and valuable support resources.
In the Technical Information section users can download information on all of Acer's Notebook,
Desktop and Server models including:
Service guides for all models
Bios updates
Software utilities
Spare parts lists
TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free
downloading of our technical material.
Also contained on this website are:
Detailed information on Acer's International Traveller’s Warranty (ITW)
Returned material authorization procedures
An overview of all the support services we offer, accompanied by a list of telephone, fax
and email contacts for all technical queries.
We are always looking for ways to optimize and improve our services, so do not hesitate to
direct any suggestions or comments to us.

Online Support Information 9-3


Downloaded from www.Manualslib.com manuals search engine
9-4 Online Support Information
Downloaded from www.Manualslib.com manuals search engine

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