Vanessa da Silva Soares

Brazilian, 36 years old, single.

Jardim Dom Bosco – Santo Amaro - 04757-000 São Paulo|SP
vanessa.ssoares@yahoo.com.br
(11) 98419-2464

Areas of interest
Administrative, commercial, sales

Professional Synthesis

- Career developed in the administrative, commercial and sales areas, with 16 years of experience in
internal and external sales, having worked in manufacturers and distributors;
- Experience in developing new markets, Hunter profile, focused on results, increasing Market Share
with a focus on profitability and building a solid sales pipeline. Management of global and national
accounts, ensuring alignment and execution of established strategy;
- Great relationship with external and internal customers with high ability to capture and adapt to
people's profiles through methodologies and with complete mastery of sales techniques;
- Support to external and internal managers and negotiation at different levels. Mastery of the main
management tools and systems of the commercial area, inventory and import control, monitoring of
order flow, sales forecast, always aiming at maximizing profitable financial results and established
goals;
- Direct negotiations, development of new products, maintenance and development of portfolio and
prospecting, information on competitive market performance, inventory scheduling and delivery
schedules;
- Highlight for negotiations with large customers in the Personal Care segment, managing
distributors and business partners in national and international fairs and other external events in the
active segment;
- Operating markets: Personal care, Home Care, Healthcare, Rubber, Release Coating and raw
materials in general for application in the cosmetics market.

Academic training

 MBA in Marketing Management, ESPM / 2023

 MBA in Business Management, IBMEC / 2020
 Business Administration, Ibirapuera University | 2010

Languages
Advanced English

Professional history

Ashland Comércio de Especialidades Químicas do Brasil LTDA

Since Oct/2021 Account Manager
- Responsible for visiting customers and suppliers and enabling new business in the personal care
segment;
- Manage the results of the customer portfolio, analyzing and proposing commercial actions;
- Administration of prices and sales conditions, aiming to ensure the objectives of the contribution
margin;
- Disseminate and identify opportunities for marketing products;
- Offer consultative service to customers, with the aim of offering solutions and leveraging new
projects;
- Support feasibility studies for the implementation of new products together with the technical area;
- Acting as a channel for measurement, analysis and interaction of customer needs and expectations;
- Responsible for goals, monthly sales forecast, guarantee of results and after-sales, presentations
and reports that support decision making;
- Responsible for managing distributors.

Elkem Silicones Brasil Ltda

Jun/2013 to Oct/2021 Account Manager

 Responsible for visiting current customers and enabling new business in the personal care and
industrial segment;  Manage the results of the client portfolio, analyzing and proposing possible
commercial actions;
 Price management and sales conditions, aiming to ensure the contribution margin objectives; 
Disseminate and identify opportunities for marketing products;
 Intermediate the provision of technical assistance services, ensuring customer satisfaction;
 Acting as a channel for measuring, analyzing and interacting with customer needs and expectations;
 Responsible for goals, monthly sales forecast, guarantee of results and after sales;
 Responsible for managing distributors

. Sarfam Industria Comercio Importação Ltda

Feb/2008 to Oct/2012 Sales Analyst (Customer Service)

 Support to commercial management, purchasing management, board, commercial support to

account managers and Key Accounts.
 Commercial service with the sale of cosmetic raw materials;
 Responsible for the retail portfolio, compounding pharmacy and large and medium-sized
companies;
 Monitoring of negotiations and support to commercial management and directors;
 Post-sales realization, ensuring customer satisfaction;
 Monitoring of customer sales flow, checking for new business opportunities
 Information about the performance of the competition;
 Information on scheduled orders and customer sales forecast so that there is no shortage of stock;
 Information on approvals of new raw materials and customer purchase forecasts;
 Prospecting for new customers.

Nutriplant Produtos Quimicos S/A

Jun/2005 to Feb/2008 Administrative assistant
 Support to commercial management, sales supervisor and the entire sales department;
 Responsible for servicing the customer base;
 Verification and placement of orders in the system;
 Meeting the demands of internal customers, negotiating products with a focus on reduction and
service level, development and drafting of contracts, development of commercial agreements and
partnerships, clarification to customers, support in the registration of items and suppliers;
 Development of products and suppliers, interface with the strategic purchasing area, data analysis
and preparation of reports/presentations;
 Consultation of the client's financial situation;
 Verification of daily and scheduled deliveries with the shipping and packing department;
 Assistance to import and export, preparation and submission of documentation, shipping schedules
and shipment of goods.

Complementary courses
Training in cosmetic product development, Instituto Racine | 2022.
Training in Foreign Trade, Aduaneiras | 2012.