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Q 002 Vessel Port Performance Survey
Q 002 Vessel Port Performance Survey
Vessel:
Port Date
Dear Sirs
In order for us to evaluate how well we meet the requirements of our customers, please assist us and complete the following questionnaire:
(Please tick box)
YES NO
1. Was a suitable ship and shore safety/cargo operation briefing held before operations took place?
2. Did the ship fully comply with all legislation whilst alongside your port/terminal?
3. Were the communications correct, prompt and understandable?
4. Were the ships’ staff co-operative, contactable and of proper appearance?
5. Did the vessel’s operational performance meet your requirements/expectations?
6. Do the vessel’s dimensions and equipment suit your port/terminal?
7. Were any problems encountered during this visit?
8. Are there any outstanding actions from our vessel’s previous operations?
9. Would you like to see this vessel return to handle another operation?
10. Please provide an overall rating of the vessel compared to other vessels?
(Please tick appropriate box)
Unacceptable Poor Average Above Average Excellent
Stamp
(If available)
Signed: Name: