Role Of Patient Room Design In Hospitals On
Satisfaction Of The Patients In Bangalore
Jagruthi B M
Faculty of architecture
PES University
Bangalore, India
jagruthimanjappa@gmail.com
Abstract - The design and layout of patient rooms has a big
influence on how well patients perform in hospitals and other
healthcare facilities. A number of factors, including lighting,
noise, privacy, comfort, and safety, have an impact on patients'
health outcomes, including their recovery time, pain alleviation,
reduction of stress, and overall satisfaction with their care. An
area that has been thoughtfully designed may reduce patient
anxiety and create a healing environment. This research reviews
the pertinent literature in order to examine the impact of room
design on patient outcomes. It also examines the implications for
healthcare professionals and facility designers and conducts a
survey. It may be possible to get better results, higher patient
happiness, and reduced healthcare costs by designing patient-
centered rooms that carefully consider patients' wishes and
preferences. These findings underline the value of evidence-
based design in healthcare settings as well as the necessity of
continuing analysis and assessment to improve patient
outcomes.
Keywords— Patient room design, spatial layout, healing
environment, patient satisfaction, facility design.
I. INTRODUCTION
A key element of hospital architecture, the design of the
patient room may greatly affect how comfortable a patient
feels while receiving care. A well-designed patient room may
improve patients' wellness and comfort while reducing stress
and anxiety and promoting healing and recovery. A poorly
designed patient room, on the other hand, might impede
healing and increase patient discomfort and misery.
Given the relevance of patient room design in hospitals, there
is growing interest in determining how different design
elements impact patients' perceptions and experiences. This
study aims to find out how patients' opinions of their hospital
stay are affected by the design of their rooms. The study will
focus on the design elements that are most important for
patient comfort and wellness as well as those that affect
whether patients have a positive or negative experience in the
hospital room.
II. LITERATURE REVIEW
The layout of patient rooms is an important consideration for
healthcare institutions. According to studies, the layout of
patient rooms can significantly affect both patient outcomes
and the happiness of medical staff. This review of the
literature looks at three publications that evaluate patient room
design and its effects on various healthcare stakeholders.
XXX-X-XXXX-XXXX-X/XX/$XX.00 ©20XX IEEE
Studies have shown that patients who were housed in the
upgraded patient room reported much better levels of
satisfaction than patients in the conventional patient room.
Additionally, compared to the standard patient room group,
the upgraded patient room group had a considerably lower
duration of stay. In the group of patient rooms with
enhancements, there was also a tendency towards a decreased
readmission rate. According to the study, improving patient
room design by paying attention to elements like lighting,
furniture, and cleanliness can lead to better patient
satisfaction and clinical results, including shorter hospital
stays and reduced readmission rates. [1]
According to the research, patients who were placed in the
remodelled room saw considerably fewer falls than those in
the control group. Patients in the modified room also
expressed considerably higher levels of satisfaction than
those in the control group. Hospital rooms that have been
redesigned with amenities like proper lighting, non-slip
flooring, and thoughtful furniture arrangement may have
fewer falls and have higher patient satisfaction. This study
may be expanded upon in the future by looking at how
various hospital room design approaches affect a wider
spectrum of patient outcomes and groups. [2]
According to the study, patients housed in the universal
patient room reported much better levels of satisfaction than
those in the conventional patient room. In comparison to the
conventional patient room group, the universal patient room
group had a considerably lower duration of stay.
Furthermore, the universal patient room group showed a
tendency towards a decreased fall rate. It implies that a
standard patient room design might lead to increased patient
satisfaction and shorter hospital stays. The findings of this
study may be expanded upon in future research by looking at
the effects of universal patient room design on a wider range
of patient demographics and outcomes, as well as by
evaluating the cost-effectiveness of various patient room
design methodologies. [3]
A hospital's capacity to modify the degree of care given to
patients in response to those patients' changing requirements.
The term "universal room design" describes, on the other
hand, a method of creating hospital rooms that may accept
patients of varying degrees of acuity without requiring that
they be transferred to other rooms at different times
throughout their stay. The article goes through several
research that demonstrate the advantages of Acuity Adaptive
Care and Universal Room Design. According to one study,
patients receiving treatment in acuity-adaptable rooms
experienced shorter hospital stays, were more likely to be sent
home after being released, and experienced fewer falls.
Patients receiving care in conventional rooms experienced
longer hospital stays and higher incidence of falls. According
to findings from another study, patients who received care in
universal rooms expressed greater satisfaction with their
treatment and experienced reduced rates of hospital-acquired
infections. [4]
The study found that there were several attributes of patient
room design that impacted healthcare professionals. These
attributes included the room's layout and size, the location of
medical equipment, the availability of technology, and the
ability to control the environment. Healthcare professionals
noted that rooms with adequate space and a layout that
allowed for easy movement and communication were
essential for providing quality care to patients. Additionally,
they emphasized the importance of having medical
equipment placed in a way that is easily accessible and not
obstructive. [5]
These studies collectively imply that the layout of hospital
patient rooms has a considerable impact on patients'
prognoses. Longer hospital stays, lower rates of adverse
events, and increased patient satisfaction may all be achieved
by optimizing the design of patient rooms by paying attention
to elements like lighting, furniture, and noise levels.
III. PRIMARY DATA COLLECTION
The survey's findings revealed that the majority of patients
thought their hospital room's overall layout was satisfactory.
The vast majority of patients concurred that their hospital
room's layout influenced how quickly they recovered. This
implies that patients are conscious of the significance of room
design and understand how it affects their health.
According to the poll, the design features most crucial for
patient comfort and wellbeing were a comfortable bed and
bedding, access to natural light, sufficient ventilation,
temperature control, noise control, privacy, and access to
technology.
The survey revealed that uncomfortable mattresses and
bedding, a lack of natural light, insufficient ventilation,
excessive noise, and a lack of privacy and secrecy were the
most frequent causes of unpleasant hospital experiences.
While comfortable mattresses and bedding, access to natural
light, proper ventilation, temperature control, noise control,
privacy, and technology were all factors that contributed to
pleasant hospital room experiences, the opposite was also
true.
Based on their opinions on how their patient room was
designed, the study revealed that the majority of patients were
willing to suggest the hospital to friends. This shows that how
patients view their rooms may have a big influence on how
happy they are with their entire hospital experience and how
well-known it is. When asked what one specific design aspect
they favored, 44% said comfortable sleeping, 27% said
natural light, and 12% said seclusion.
IV. CONCLUSION
In conclusion, patient perceptions of room design can have a
big influence on how happy and well-regarded a hospital is
in general.
A comfortable bed and bedding, access to natural light,
sufficient ventilation, temperature control, noise control, and
privacy and confidentiality were the design aspects that were
most crucial for patient comfort and wellbeing.
Uncomfortable mattresses and bedding, a lack of natural
light, insufficient ventilation, excessive noise, and a lack of
privacy and confidentiality were the most frequent causes of
negative hospital experiences. In contrast, comfortable
mattresses and bedding, access to natural light, proper
ventilation, temperature control, noise control, seclusion, and
secrecy were frequently responsible for favorable hospital
room experiences.
A key area of study that merits further attention is how the
appearance of patient rooms affects how hospital patients are
regarded. By being aware of the design elements that
influence how patients feel and perceive their surroundings,
hospitals may create environments that promote healing and
well-being.
REFERENCES
[1]. "Impact of patient room design on satisfaction and
clinical outcomes in a postpartum unit" by Ong et al. (2020).
[2]. "Impact of hospital room design on patient falls and
satisfaction: A randomized controlled trial" by Joseph et al.
(2018)
[3] "Design and outcomes of a universal patient room in
an acute care hospital" by Brown et al. (2019)
[4] Impacting Patient Outcomes through Design: Acuity
Adaptable Care/Universal Room Design Brown, Katherine
Kay MSN, RN, CCRN; Gallant, Dennis BSID
[5] Patient Room Design : A Qualitative Evaluation of
Attributes Impacting Health Care Professionals Fay,
Lindsey MS Arch; Santiago, Joshua E. MA; Real, Kevin
PhD; Isaacs, Kathy PhD