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Cib t24 Testingtender RFP (Sit & Uat) v.1.10
Cib t24 Testingtender RFP (Sit & Uat) v.1.10
The information contained herein is confidential. No part of this document may be reproduced, copied, distributed or made
available in any form whatsoever to any person without express prior written permission of CIB.
T24 Testing Tender
Table of Contents
1 Commercial International Bank Overview............................................................................................... 3
2 Confidentiality .............................................................................................................................................. 3
3 Project Overview ......................................................................................................................................... 4
3.1 RFP Expectation and deliverables for SIT Testing ............................................................................... 6
3.2 RFP Expectation and deliverables for UAT ............................................................................................ 6
3.3 General Deliverables and expectation .................................................................................................... 7
4 Testing Approach........................................................................................................................................ 7
4.1 Project management and quality assurance methodology .................................................................. 7
4.2 Project Organization Chart ........................................................................................................................ 8
4.3 References, Key Persons and Resumes review ................................................................................... 8
4.4 Task Schedule ............................................................................................................................................ 9
4.5 Level of effort ............................................................................................................................................... 9
4.6 Tender Information ..................................................................................................................................... 9
5 Tender Contacts ......................................................................................................................................... 9
6 Tender Execution...................................................................................................................................... 10
6.1 RFP reception acknowledge step .......................................................................................................... 10
6.2 Questions and Clarification Session (IF NEEDED) ............................................................................. 10
6.3 RFP response step................................................................................................................................... 10
6.4 RFP Presentation and Demo .................................................................................................................. 10
6.5 Proposals Evaluation ............................................................................................................................... 10
6.6 Solution Award .......................................................................................................................................... 10
7 Vendor Response ..................................................................................................................................... 11
8 Compliance table ...................................................................................................................................... 11
8.1 Functional requirement ............................................................................................................................ 11
9 General Requirements ............................................................................................................................. 64
9.1 General Requirements (SIT Testing)..................................................................................................... 64
9.2 General Requirements (UAT Testing) ................................................................................................... 65
9.3 Applications testing requirements .......................................................................................................... 65
9.4 Data mapping testing requirements section ......................................................................................... 66
9.5 Data Migration testing Requirements Section ...................................................................................... 66
9.6 Non Functional requirements.................................................................................................................. 66
9.7 Level of expertise requirements ............................................................................................................. 67
Work Experience Requirements .................................................................................................................... 67
10 RFP Guidelines ......................................................................................................................................... 67
11 Reference .................................................................................................................................................. 67
12 General Terms & Conditions: ................................................................................................................. 68
12.1 Personal experience ................................................................................................................................ 68
13 Payment Scheme for whole project: ...................................................................................................... 68
15 Other Terms: ............................................................................................................................................. 69
16 Pricing table ............................................................................................................................................... 69
17 Technical Requirements .......................................................................................................................... 70
18 Commercial Offer...................................................................................................................................... 70
19 RFP Amendments .................................................................................................................................... 70
20 Evaluation Criteria .................................................................................................................................... 70
21 Penalties .................................................................................................................................................... 71
22 Termination condition............................................................................................................................... 71
23 Technical
2 Confidentiality
The information contained in this RFP constitutes information that is strictly confidential and privileged to CIB.
The ownership of all confidential information remains with CIB, no matter in what media it resides.
It is furnished to the Vendor in confidence with the under-standing that the information related to this
RFP and evaluation of proposals will not be disclosed or duplicated, used, in Whole or in part – for
any other purpose without specific written permission of CIB.
Any information regarding the business of CIB and any of its operations supporting the business is
strictly confidential
The T24 upgrade project will be implemented in three stages as mentioned below:
1. The main scope in Stage 1 is to :
a. Upgrade the core banking T24 system to the latest relies R17 with existing customization and
integration points in addition to implementing the DLM module.
b. Installation and implementation for T24 ATM Framework and T24 Swift interface instead of
current customized solutions
c. DLM Standard Modules implementation.
d. Customer Signature
e. Process Enhancement
2. The main scope in stage 2 is to
a. Interaction and Integration framework implementation
b. Back to Core implementation
c. AA – (Arrangement Architecture) analysis
d. Process Enhancement for 10 process
3. The main scope in Stage 3 is to
1. Target Architecture on TAFJ
2. AA – (Arrangement Architecture) :complete what started in stage 2
3. Back to Core implementation : complete what started in stage 2
4. Process Enhancement : implementation of 20 business processes
5. Technical upgrade to latest core banking T24 release
There is overlap in the implementation where analysis of stage 2 will start during late stage 1, similarly for stage
3 analysis phase will start during late execution of stage 2.
UAT testing Scope cover same Modules and functions illustrated in the SIT section but covering all
possible business scenario and as divided across the three stages of the project.
The testing vendor to supply testing teams and resources matching CIB business organization structure
work in full alignment with all CIB testing teams.
The testing vendor shall conduct the testing with complete alignment with the business departments,
consult them about the expected results and share the testing results with them, share the testing status,
defects and business possible preferences of the resolution (in case of alternatives can be chosen) and
report progress and closure of each testing track.
The vendor shall provide complete UAT test plan for the three stages, taking into consideration the
following high level timelines:
Project is 30 month duration, in 3 stages, stage one 14 month, stage two 10 month and
stage three 10 month, Analysis phase (3 month) of stage 2 and stage 3 overlap with the
previous phase.
UAT testing of stage 1 expected to start November 2018.
Detailed plans to be elaborated with the testing vendor during the beginning of each stage.
4 Testing Approach
Responses should include a testing and methodology plan that defines a proposed approach at a high level for
testing the proposed T24 .
You are required to take into consideration the fact that CIB IT does not have a specific projects organization that
allows for the full-time availability of IT resources. Typically, IT resources are available to projects on need basis
Similar constraints are with CIB business departments and you are to include these constraints within your plan.
The provided plan must include the following:
a description of the Project Management process that would be performed to produce the Project Management
deliverables defined in the statement of work.
Include a description of the Project Management Monitoring and Control process and reporting, including
milestone and performance reviews.
Define the Testing and Acceptance methodology to ensure that the project outputs are integrated and accurate
Project organization chart shall depict the project organization at the team leader level, functional responsibilities,
and key personnel (point of contact at vendor side)
The vendor should reflect the chain of command that demonstrates reporting lines and it should match to the
escalation matrix for vendor
C. CIB will consider the resumes as a key indicator of the supplier's understanding of the skill mixes required
to carry out the requirements of this RFP.
D. If project management or other listed key person responsibilities are assigned to more than one (1)
individual during the project, resumes must be provided for each person proposed. Conversely, if one (1)
individual is going to fill multiple roles only one resume for that individual should be provided.
E. Resumes shall include, at a minimum, academic background and degrees, professional certifications,
previous participation in T24 Testing at least 2 years plus experience.
CIB |T24 Testing Tender l RFP 8
T24 Testing Tender
F. CIB has the right to interview and accept or reject every candidate in testing team by taking into
consideration that all testing resources allocated to the project has to have 2 years plus of T24 testing
experience .
C. Propose a start date (the earliest date that work could begin (if selected).
B. State all assumptions regarding CIB versus vendor responsibilities, involvement and staffing
expectations.
B. CIB will select the vendor exclusively on the basis of received offers related to this RFP document.
C. Each Bidder is invited to reply to this RFP, under conditions and terms reported later, with a technical
proposal, which adhere as much as possible to all areas described in this RFP document and
specially section 10.
D. CIB can modify deadlines and contents of items included in this RFP phase at any time, after
communicating these changes to vendors.
5 Tender Contacts
Secondary contacts
Jack Rady Senior Business Relation Manager
Phone: + 201069154240, E-mail: Jack.Rady@cibeg.com
The Expected Dates for the presentations will be communicated 3 days before presentation demo due date.
7 Vendor Response
The vendor response must address each requirement separately with mentioning of the requirements ID as found
in this RFP. It is not enough at all to mention that the requirement is simply “Compliant”. The evaluation will be
based upon the extent on which the vendor explains in greater details the requirements. Where explicitly
requested, the vendor is required to provide the response in a specific format (e.g. sample of T24 test cases ). The
vendor is free in choosing the extent to which the response to the RFP is elaborated with a maximum of 2 pages
per requirement unless stated otherwise (Req.ID in bold), only those responses including their elaborations are
considered in the evaluation that are received through the formal channel of CIB’s procurement department.
The vendor should include in his response general information regarding the vendor, his market position and other
relevant information regarding the vendor but not directly related to the requirements listed in this RFP.
This information is considered as part of the vendor’s response to this RFP and will be part of the evaluation.
8 Compliance table
Note:
The SIT testing stage covering all the functional scope, integrations interfaces, Backend & IT operations
that will cover all kinds of usages on T24 core banking solution.
Stage One
1- R9 modules
ID Module name Description Comply Vendor
(Yes/No) Comments
1 R9 Modules
1.1 Module name description
1.2 DC Data Capture
1.3 AC Accounts ( individual / corporate / overseas,
/ Nostro / Vostro )
1.4 Loans and Deposits Loans (Retail / corporate / payroll )
1.5 PD Payment Due
1.6 MG Mortgages
1.7 DD Direct Debits
1.8 DE Delivery
1.9 DX Derivatives
1.10 EB System core GL and customer
1.11 IC Interest , Charges and fees
1.12 IM Image Capture
1.13 LI Limits
1.14 FT Funds Transfer
1.15 MM Treasury Money Market ,TDs and CDs
1.16 RE Reporting & Accounting
1.17 RP Repo
1.18 SC Securities
2- New Module
2- Categorize the
business banking
customer packages
according to the
available balance"
3.5 Fees Monitoring Charge customer
accounts by fees and
charges with hovering
mechanism
3.6 Corporate loan monthly settlement a stand alone
application/screen for
adding extra details for
corporate customers to
accommodate CBE
needs,
3.7 Stamp duty & unearned calculate and charge
facilities customers with
stamp duty based on
CBE required
calculations
3.8 SMS & Fraud To generate SMS to
customers for Online
Transaction executed
through online Channels
defined by Transaction
Type
3.9 STP & bulk holding set bulk holding on
set of accounts and
creating FTs
3.1 Xerox Account statements extract the file to send
to xerox with
customer statement
with specific format
3.11 Loan statements extract loan statement
3.12 Incoming & outgoing trade bills System for incoming
TB(UAT)
3.13 Pensions It is a AUC staff
pension system ,based
on AUC fund ,which
is a CD in our case ,
we upload the amount
of each of the staff ,
then we calculate his
percentage of the base
fund , the interest is
distributed
accordingly as well
3.14 Auto Locked Event - PD Customers To Make Automatic
Hold on Accounts
balance of the
CIB |T24 Testing Tender l RFP 13
T24 Testing Tender
customers who have
PD to allow
withdrawing this
amount first
3.15 Loan origination for MG Application Form
used while applying
for MG
3.16 MIS "consumed from 213
version
Comply Vendor
(Yes/No) Comm
ents
ID Satellite System with Internal Services
Consumer Integration Enquiry financial Contact
layer transactions creations
4.1 FBTI ESB getCurrRatebyMar CreateFT
ket fundTransfer
CHECK WORKING
DAY
CHECK
CANCELATION
DAY
GET FUND
CUSTOMER
PROFILE
GET FUND
DETAILS
CHECK CUSTOMER
SUFFICIENT
BALANCE
GET CUSTOMER
FUND CODE
GET CUSTOMER
FUND BALANCE
WITH PATH
DEFINITION 9GET
CUSTOMER FUND
BALANCE
BUY FUND UNITS
SELL FUND UNITS
GET HISTORICAL
FUND
TRANSACTIONS
WITH PATH
DEFINITION
GET HISTORICAL
FUND
TRANSACTIONS
GET FUND NAV
GET HEMAYA
ORDER BALANCE
GET ASSOCIATED
ORDER BALANCE
CHECK NEW
CUSTOMER
ADD NEW
CUSTOMER
GET FUND LIST
GET FUND
SUSPENSE
ACCOUNT
ORDER
5-Batch jobs:
7-Data migration
Stage Two
2- New Modules
The below modules are newly implemented as well back to core items
ID Module name Description CIB Comply Vendor
Comments (Yes/No) Comments
2 New Modules related to Back to Core
2.1 AA Safe Deposit Box
2.2 Product Simulations
2.3 AA Product bundling depend on
phase 2
analysis
2.4 Relationship Pricing
2.5 AA Fixed deposits depend on
phase 2
analysis
2.6 AA Retail lending depend on
phase 2
analysis
2.7 Nostro reconciliations
2.8 FATCA withholding Tax
2.9 FATCA reporting
2.10 FATCA Client identification
2.11 Know Customer Plus (KC+)
2.12 Reporting Model
2.13 collateral management
2.14 IFRS
Note:
the module column reflects the equivalent module to cover the back to core item, these
implicitly covered in the modules list above in point number 2, the items that has no
module name beside require specific testing beside the regression testing listed in
point number 1.
ID Module name Description/ CIB R17 Comply Vendor
Narrative Comments Module (Yes/No) Comments
CIB |T24 Testing Tender l RFP 25
T24 Testing Tender
5-Satellite Systems
Need full test as all interfaces will be implemented using integration and
interaction frameworks
ID Module name Description CIB Com Vendor
/ Narrative Comments ply Comments
(Yes/
No)
5 Consumer Integrati Enquiry financial Contact
on layer transactions creations
6- Batch jobs
Number of batches Comply Vendor
(Yes/No) Comments
ID Bulk data extractions and Data financial data reports
operational jobs extraction update
6.1 Daily 21 3 16
6.2 Monthly 8 2 8
6.3 Quarterly 7 3 3
6.4 CBE 31
Total 67 3 5 27
7- Data Migration
ID Module name Description/ Narrative Comply Vendor
(Yes/No) Comments
7 Data Migration details
7.1 All AA modules data migration based on the analysis results
during Stage 2
7.2 collateral module Based on the analysis
7.3 FATCA FATCA Client identification
7.4 Safe Box Safe deposit box can be migrated as part of AA
product
7.5 Posting Restriction (ODR) customer posting restriction can be migrated
using CUSTOMER
7.6 FCY Draft Management Migration is possible. It can be migrated to
STOCK.ENTRY
7.7 E-Payroll / DD Parser / migration is possible. Pending bulk FT during
Direct Debits (Company cutover can be migrated to FT.BULK.PROCESS
Payroll Interface)
7.8 Stop Payment migration is possible based on the
recommendation for CUSTOMER MASS
BLOCKING
7.9 T24 Cosign integration Migration is possible. Core mandates can be
with the LDAP migrated to EB.MANDATE
Stage 3:
1- R18 Module
Testing end to end testing for all modules as we will migrate from TAFC to
TAFJ
ID Module name description Comments Comply Vendor
(Yes/No) Comments
1 R18 Module
1.1 DC Data Capture
2-Satellite System
Need full test as all interfaces will be implemented using integration and
interaction frameworks
ID Module name Description CIB Comply Vend
/ Narrative Comments (Yes/No) or
Com
ment
s
2 Consumer Integrati Enquiry financial Contact
on layer transactions creations
2.1 FBTI ESB getCurrRatebyMark CreateFT
et fundTransfer
CHECK WORKING
DAY
CHECK
CANCELATION DAY
GET FUND
CUSTOMER PROFILE
GET FUND DETAILS
CHECK CUSTOMER
SUFFICIENT
BALANCE
GET CUSTOMER
FUND CODE
GET CUSTOMER
FUND BALANCE
WITH PATH
DEFINITION 9GET
CUSTOMER FUND
BALANCE
BUY FUND UNITS
SELL FUND UNITS
GET HISTORICAL
FUND
TRANSACTIONS
CIB |T24 Testing Tender l RFP 46
T24 Testing Tender
WITH PATH
DEFINITION
GET HISTORICAL
FUND
TRANSACTIONS
GET FUND NAV
GET HEMAYA
ORDER BALANCE
GET ASSOCIATED
ORDER BALANCE
CHECK NEW
CUSTOMER
ADD NEW
CUSTOMER
GET FUND LIST
GET FUND
SUSPENSE
ACCOUNT
ORDER
CANCELLATION
ORDER UPDATE
CHECK IF THERE
PENDING ORDERS
GET FUND
MOVEMENTS
GET FUND HOLD
TRANSACTIONS
NEXT DATE
GET FUND PLACE
HOLD
RETRIEVE FUND
HOLD DETAILS
UPDATE FUND
HOLD ORDER
2.21 CCY TOOL Web Currency Enquiries Update ,
services authorize
currencies
rates and get
Currency
Details
2.22 Risk Profiling Webservi
ce
2.23 TRANSRate
2.24 STPFinancialTra Web CIB.STP.FT.HEADER. FT Create FTs
nsactions services AUTH Transaction using Services
CIB.STP.FT.HEADER. posting BNK/STP.PEND
RUN BNK/STP.AUTH
CIB.STP.FT.HEADER. BNK/STP.PROC
RUN.1 ESS
CIB.STP.FT.HEADER. and posting on
AUTH.1 queue :
CIB.STP.FT.DETAILS. BNK/STP1.OFS.
RUN MESSAGE.SERV
CIB.STP.FT.DETAILS ICE
BNK/STP2.OFS.
CIB |T24 Testing Tender l RFP 47
T24 Testing Tender
MESSAGE.SERV
ICE
3- Batch jobs
ID Number of batches Comply Vendor
(Yes/No) Comments
3.1 Bulk data extractions and Data financial data reports
operational jobs extraction update
3.2 Daily 21 3 16
3.3 Monthly 8 2 8
3.4 Quarterly 7 3 3
3.5 CBE 31
Total 67 3 5 27
5- Data Migration
(All AA modules implementation will be divided between stage 2 and stage3)
9 General Requirements
10 RFP Guidelines
The vendor should submit their offers in two sealed envelopes, the Technical Offer and the Financial Offer. Both
the offers must be submitted at the same time but in two separate sealed covers.
The bidder is required to provide a soft copy from the technical offer via e-mail to the CIB
11 Reference
13 PAYMENT TERMS
Commercial offer should be quoted in Egyptian Pounds (EGP) OR United States Dollars (USD), and given the
following conditions;
Payment will be linked to deliverables as per CIB standard. CIB do not accept any time and material based
contract.
UAT testing
The below payment milestones for each stage (stage 1, stage 2 and stage 3)
15 Other Terms:
The contract will have checkpoint after completion of stage 1 and after stage 2 to evaluate the
quality of the testing service provided by the vendor.
After the checkpoint, CIB has the full right to end the vendor engagement at this stage and exit the
contract.
The vendor has to provide his pricing proposal with segregated three financial price for each stage.
16 Pricing table
This table reflects the testing services and the testing tool license and implementation (If available) by the
vendor and must be included in RFP response by reflecting the breakdown of each testing service in terms
of quantity, unit price, warranty for purchased product ( License ), Cost of Service renewal such as support
service, Value added service and/or professional services.
This table to be filled by vendor for each stage with available breakdown
17.1 As mentioned before, the Technical offer is a separate document other than the
commercial offer. The Technical Offer shall contain the following:
1. Company Profile and References for previous T24 testing.
2. Project milestones and plan per each stage
3. Functional testing requirements for T24 compliances
4. Technical testing requirements for T24 compliances
5. If the testing of work to be performed by your company requires the hiring of sub-contractors you must
clearly state that in your proposal. Sub-contractors must be identified and the work they will perform
must be defined. In your proposal please provide the name; address .CIB will not refuse a proposal
based upon the use of sub-contractors; however, we retain the right to refuse the sub-contractors you
have selected. (If applicable).
6. A detailed presentation for the previous experience (CV’s) for all testing involved personnel, subject to
Bank acceptance. Also, Bank has the right to request replacement for any of these personnel throughout
the project implementation/ testing duration, whenever proven inefficient or non-cooperative.
7. A detailed presentation for any requirements that should be prepared and acquired, before or within
project implementation duration (such as Hardware items).
8. An identical copy of the commercial offer “Un-priced” is to be enclosed in the technical offer.
9. Letter of acceptance including all tender’s terms and conditions without any alteration or reservation.
10. An Unconditioned and irrevocable Bid Bond (Letter of Guarantee) for the amount of USD 20K or the
equivalent, is required to be enclosed in your technical proposal envelope. (Unsuccessful bidders will
be able to reclaim and redeem, once the tender process is over). While the awarded bidder will replace
the bid bond, by another unconditioned and irrevocable 5% of the project value, as performance bond,
to be at CIB custody till project completion, within 10 working days from receiving the PO/ Awarding
Letter. (Mandatory)
11. Your offer should be valid for 90 days from deadline date for receiving offers.
18
Commercial Offer
As mentioned before, the Commercial offer is a separate document other than the Technical offer.
The price you quote should be inclusive. If your price excludes certain fees or charges, you must provide a
detailed list of excluded fees with a complete explanation of the nature of those fees. (Mandatory).
The commercial offer shouldn’t include any alteration or reservation otherwise your offer should be disregarded.
19 RFP Amendments
The bank might send to the vendors amendments / clarifications as attached to this RFP document, these might be
based on the vendors clarification sessions results or due to new requirements raised during the RFP response
time.
20 Evaluation Criteria
The evaluation criteria will be split between
70% Technical (Functional + Technical)
30% Commercial
21 Penalties
In case of delay against the agreed upon project milestone per each module, bank has the right to apply a penalty
equal to % 1 per each day of delay with maximum 15 days from each milestone cost and duration. In case of
CONTRACTOR failure to provide the services in satisfactory manner due to his personnel negligence or
unqualified staff, bank has the right to apply a penalty equal to 5 % per incident with maximum 15% from each
milestone cost.
In case of CONTRACTOR failure to comply with Bank request for replacing any of the assigned personnel, bank
has the right to apply a penalty equal to 5 % per each day of delay with maximum 15 days, after which Bank has
the right to Terminate the Contract (see, ‘TERMINATION CONDITION’). In case of repeated failure, bank has the
right to terminate the agreement and confiscate the bond in hand without any legal action.
22 Termination condition
In case CONTRACTOR repetitive failure, CIB may terminate the contract at any time. Termination shall not affect
the obligation of CIB to refund full Initial payments fees and to refund other fees then due.