How to Create a User Guide

(Examples, Tips, Tools)

 Published: August 2, 2023
 Updated: April 4, 2024

Levi Olmstead
In an era of complex software, a well-crafted user guide simplifies
technology by enabling end-users with contextual guidance.

Whether a comprehensive software manual, guided in-app

experiences, or an online FAQ page, a user guide is an invaluable
resource, bridging the gap between users and technology.

In this comprehensive guide, we’ll take you through the art of creating
compelling user guides that drive adoption and support end
users. Whether you’re experienced at creating technical
documentation or need to create your first user guide, this article
offers insights that can elevate your user guide creation process.

What Is a User Guide?

User guides are a type of technical documentation that enables
customers and end-users with step-by-step instructions on how to
execute a task or process. An example of when you’ll encounter a
user guide is when you purchase a new physical product (like a piece
of furniture) or a digital product or software.

Digital tools are inherently more complicated for new users. Software
user guides come in many formats, from PDFs, video tutorials, help
guides, and interactive in-app guidance. User guides ensure
technology systems are adopted into day-to-day workflows
accurately, helping to drive intended business outcomes.