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1610872006351template Lesson 2 Ecom Templates
1610872006351template Lesson 2 Ecom Templates
Ecom
Templates
Lesson #2: Ecom Templates
Discount Sequence
What's It For
This flow is used to convert discount and freebie seekers into long time
customers.
Conditions
• Those who have been in this sequence should never be added again.
• Hasn’t initiated a checkout.
• Hasn’t bought anything in the past.
Sequence
ADDITIONAL EMAILS
Day 3 Trust/Proof/Content/Offer
Day 5 Trust/Proof/Content/Offer
Day 7 Trust/Proof/Content/Offer
Day 9 Additional Discount Offer
Day 9 Additional Discount Offer (last chance)
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EMAIL 1
X% OFF FOR 48 HOURS ONLY!
Yep. Your discount code gives you X% off the total of your next purchase. ;-)
This limited-time offer expires in 48 hours, so you definitely don’t want you
to miss out.
Get first dibs on the [insert what the store is about and shows them what’s
in it FOR them. For example: latest gadgets and hot products designed to
make life easy not just for you but for your loved ones as well.]
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Happy shopping!
Talk soon,
[NAME]
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EMAIL 2
We get it you’re busy (4 HOURS AFTER)
So all the more reason why to remind you that you’ve unlocked your X%
discount to our entire store.
Click here to teleport instantly to our store & claim your X% discount!
Get first dibs on the [insert what the store is about and shows them what’s
in it FOR them. For example: latest gadgets and hot products designed to
make life easy not just for you but for your loved ones as well.]
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Talk soon,
[NAME]
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Keeping busy?
Which is why we’re sending you this one last reminder to grab our latest
[insert what your store sells: (i.e. gadgets and products] while taking X%
OFF your entire order.
So do this right now while you still have time, because this discount coupon
will expire today.
Happy shopping :)
Talk soon,
NAME
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This is it.
...Your one last reminder to grab our latest gadgets and products while
taking X% OFF your entire order.
And whether you take us up on our offer or not, do know that we appreciate
you being here.
We don’t take our mission of [insert what the brand’s mission is] lightly.
Here’s the link to take advantage of this one-time offer for one last time…
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Talk soon,
NAME
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Hey [NAME],
Gosh!
Seems like the X% discount code we gave away last time to was not
enough.
In fact, we decided to bribe you one last time and up your discount to X%
OFF!
Just use coupon code [COUPON CODE] at checkout and instantly take X%
OFF your entire order.
And yes, this offer applies to all our products -- but only until midnight
tonight.
Talk soon,
NAME
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Abandoned Cart
Conditions
Sequence
ADDITIONAL EMAILS
Day 3 Trust/Proof/Content/Offer
Day 5 Trust/Proof/Content/Offer
Day 7 Trust/Proof/Content/Offer
Day 9 Discount Offer
Day 10 Discount last change
**Offer a discount on the cart they abandoned on Day 9 and 10 emails.
You can model the ‘discount’ sequence emails for it.
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Hey [firstname],
And it looks like you are just one step away from completing your purchase.
So you don’t miss out, I’ve temporarily reserved this item in your
shopping cart…
If you’re ready, complete your purchase now before they sell out and miss
your chance to grab it at a discount.
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[Your store’s USP. What makes your store stand out? Or why do people
buy from your store? (ex: Simplify everything with our easy-to-use products
designed to help you get the most out of life.)]
If you have any questions or need any help, don’t hesitate to contact our
team at [support@STORENAME.com]
Talk soon,
[NAME]
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If so, please respond to this email and we will resolve your issue as quickly
as possible.
If not and you’ve just been busy (we all are sometimes)…
Talk soon,
[NAME]
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We noticed you have one of our killer products in your cart, and we
promised you we’ll save it...
But the demand is higher than ever and we’re nearly out of stock.
So if you’re ready, complete your order now before the items in your cart
get sold...
Our stock on this is running low, so get yours before it’s too late.
Talk soon,
[NAME]
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Buyer Sequence
What's It For
Thank, welcome them, confirm the order, deliver shipping info, offer support
and establish familiarity with the brand.
Conditions
Sequence
Email 1 Immediately
Email 2 Immediately (Trust Email)
Email 3 24 Hours Later (Social Proof)
Email 4 48 Hours Later (Coupon Last Chance)
As soon as the item arrives: Testimonial Email
ADDITIONAL EMAILS
Day 5 Trust/Proof/Content/Offer
Day 7 Trust/Proof/Content/Offer
Day 9 Trust/Proof/Content/Offer
Day 11 Discount Offer
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EMAIL 1 - Immediately
And I wanted to take a second to say welcome to our family and thank you
for your purchase.
Your order will ship within 2-4 business days, and we will send you a
shipping receipt as soon as it leaves our warehouse.
And to make your stay worthwhile, let me offer you with this one-time new
customer coupon as our way of welcoming you to the family…
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But hurry, this one-time coupon is only available until [insert deadline]
Talk soon,
[NAME]
P.S. You’ll receive exciting new deals, flash sales, holiday promotions, and
content that’s designed to make life easy.
You’ll also be the first to know about our hottest brand new [insert product
category -- ex: make-up] PLUS…
We’ll also send you some occasional gifts [insert special community only
campaign name -- ex: freebie friday] from time to time.
Sounds fair?
Good.
If you have any questions or need assistance, our entire [storename] team
would love to help!
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As one of our new customers, I’d like to welcome you to the family.
In fact, I’ve recorded this short thank you video just for you…
Talk soon,
[NAME]
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Your order should be shipping any minute now or may have already been
shipped!
Isn’t it awesome?
And if you need anything or have any questions about your order, feel free
to reach out by replying to this email.
Talk soon,
[NAME]
P.S. Here’s your one-time new customer coupon as our way of welcoming
you to the family…
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But hurry, this one-time coupon is only available until [insert deadline]
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You still have 12 HOURS LEFT to make sure you don’t miss it.
Just use this one-time coupon code [COUPONCODE] at checkout, and you
can instantly take X% OFF any order.
It’s our way of saying we value you as a customer and more importantly, an
integral part of our community.
Without people like you, achieving our mission of [insert company mission
-- what’s in it for them] would be next to impossible.
Which is why we’re doing the best we can to give you the best service
possible.
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In the meantime…
Talk soon,
[NAME]
P.S. Our aim here at [storename] is to [insert what your store’s USP or
mission is -- ex: provide you with the latest gadgets and hot products that’s
designed to make your life easy and fun.]
PLUS our dedicated customer service advocates will always go the extra
mile on making your experience with us the best it can possibly be.
I’m sure by now you understand just how important you are to us.
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Just upload a short video or a selfie of you with any of our products and
post it on Facebook with the hashtag [insert hashtag].
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While we pick a new winner every week/month, you only have to enter
once to get a chance to win every single week/month.
And if you’d permit, we’d love to put you on the spotlight by also sharing
your story to our entire [name of your store’s community] community.
Why?
As always, if you need anything or have any questions feel free to reach out
by replying to this email.
Talk soon,
[NAME]
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Lesson #2: Ecom Templates
What's It For
Goal is to get as many useful assets and feedback you can use for further
marketing and make your most avid fans feel rewarded.
Conditions
Sequence
Email 1 Immediately
Email 2 8 Hours later
Email 3 Day 2 (Social Proof)
As soon as the item arrives: Feedback Email/Gift Email
ADDITIONAL EMAILS
Day 3 Trust/Proof/Content/Offer
Day 5 Trust/Proof/Content/Offer
Day 7 Trust/Proof/Content/Offer
Day 9 Additional Discount Offer
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EMAIL 1 - Immediately
That being said, your order will ship within 2-4 business days, and we
will send you a shipping receipt as soon as it leaves our warehouse.
But what you may not know is you just entered into an elite group of people
the moment you made your recent purchase.
Awesome, right?
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And since it’s hard for us to explain just how much your trust and interest
means to us so we created a private coupon code just for you…
Just use the VIP code above at checkout and instantly take X% off ANY
purchase across ALL our products — no shipping fees required.
Click here to visit our store and claim your special VIP discount NOW.
Talk soon,
[NAME]
P.S. As part of this exclusive group, you’ll receive future updates on new
products, new specials, and just about anything exciting before anyone
else.
Thank you for being such a massive part of our community’s success.
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This could be anything from touring them in the factory, how your product is
made, or any community building activity.
Watch this short video as we tour you inside our hidden headquarters…
No evil lairs.
No mad scientists.
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Talk soon,
NAME
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Your order should be shipping any minute now or may have already been
shipped!
Isn’t it awesome?
And if you need anything or have any questions about your order, feel free
to reach out by replying to this email.
Talk soon,
[NAME]
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BONUS: Offer a discount on the thank you page after they submit their
feedback.
And we need your expert advice to make sure we don’t lose sight of what’s
important to you -- our valued clients.
[INSERT BUTTON IMAGE WITH CTA -- ex: Click here to let us know how
we can serve you better]
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Talk soon,
NAME
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Daily/Semi-Daily
What's It For
This is used to maximize the revenue from your list and also to engage
those who are not inside flows.
Conditions
Sequence
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And it’s a little bit problematic that [insert a longer negative amazon
feedback]
Even worse…
It’s one of our bestselling products that [insert product promise -- ex:
gradually removes decades of built up plaque stains after a single quick 30
minute usage - or your money back.]
Who knew [product result-- ex: teeth whitening at home] is this easy?
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Talk soon,
[NAME]
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Browse Abandonment
What's It For
This is to those who checked out an item on your site but didn’t end up
buying or adding something on their cart.
Conditions
Sequence
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EMAIL 1
Because out of all our products, what you just checked out is one of our
favorites…
And because we pride ourselves not just on providing you the most
[product promise -- ex: comfortable shoes money can buy] but also on
awesome customer support…
Don’t hesitate to let us know if you had any problems purchasing or if you
need anything at all.
We will be happy to help you with any and all your questions and concerns.
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Talk soon,
[NAME]
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EMAIL 2
Hey [firstname],
But You know that awesome product you were checking out?
Well, it’s so hot that it’s going faster than we can keep up with!
We’d like to remind you that you still have 24 HOURS left to X% OFF your
order!
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Talk soon,
[NAME]
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Looks like you’re still on the fence about that product you’re checking out.
Or…
Whatever it is, I just want to let you know that we get it.
A X% OFF coupon for the product you checked out and everything in our
store.
[INSERT BUTTON IMAGE WITH CTA -- ex: Click Here To See What We
Have In Stock]
This is our way of saying thank you even for just stopping by, checking out,
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Which is why at the very least, we’d like to give you the chance to buy that
one special product you’ve been eyeing on.
Talk soon,
[NAME]
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Conditions
Sequence
Anyway, you’ll learn more about writing offers in emails in future lessons
but for the meantime, feel free to model and copy the email below.
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Even folks in our little family-run office go wild when Friday comes because
we know it’s one of your most awaited times of the week.
So if you have already been through this drill and want to know if this
week’s mystery freebie item, rest easy because we got you covered!
[Hint: Our mystery item for today is a zero-hassle, time and money saver.]
Getting it elsewhere (if you’re lucky) could actually cost a couple of dollars
on top of that.
But since today is Freebie Friday, you can get our mystery item at
100% OFF — just pay shipping.
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And we’re only making 50 pieces left in stock for the taking.
So if you clicked on the link within the deadline but somehow didn’t make
it… that just means all 50 have already been taken and accounted for.
Talk soon,
[NAME]
P.S. This is the only email we’re sending out for today.
Best of luck!
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Fast Cash
This is to infuse a surge of cash to your client’s pockets (and hopefully your
pockets as well *wink*)
Conditions
Make sure to send this email out to make sure they’re ready:
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EMAIL 1
Hey [firstname],
Shhhh…
Tomorrow we’re having an extremely short sale on our [product for sale]—
for [storename] members only.
And because you support our [adjective 1], [adjective 2], and [adjective 3]
business…
Let us say thank you with an exclusive discount code for one of our most
beloved products.
So I’m emailing you 1 day early, to make sure you’re up and ready for
tomorrow’s unprecedented discount sale on one of our flagship products.
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We know that giving you [the best result your product provides]…
...means that we need to go beyond just making the best [product category]
products; we need to give you the best [product category] experience .
Talk soon,
NAME
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EMAIL 1
Dear [name]
[Talk about the holiday and what’s happening during that time. For example,
Thanksgiving email can go like this -- “I hope you’re having a wonderful
Thanksgiving holiday with your friends and family.
What better way to say THANK YOU than make our [product/bundle name]
available for 10% off for the next 24 hours…
Using the links below, you’ll get access to [product/bundle name] for up to
[largest discount]% off!
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No waiting…
Here are the special links to use to take advantage of this special [event
name] Sale:
Ex: Orchids Made Easy Book $34.95 Just $19.95 (43% off!)
» Click here to order the Book «
***********
Orchids 3 Disc DVD Course $69.95 Just $19.95 (71% off!)
» Click here to order the DVD «
***********
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Or…
********
GET THE BEST VALUE - SAVE OVER [X the best value should always
be over 61%] with...
Remember...
You must order using the links above (if you visit our website, you’ll see the
regular price on everything)...
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Go ahead and do this right now while you’ve got this email
open and you’re still thinking about it...
Simply scroll back up, choose what you’d like to order, and
cash in on this X-day special event.
Anyway...
Sincerely,
[Your name]
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EMAIL 2 - Q&A
[firstname],
So, I thought I’d take a moment to answer some of the most common ques-
tions people have been asking me, all in one place.
=====
Sincerely,
[Your name]
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[firstname],
Wondering what kind of results others are getting with the [name of bundle
or theme] Bundle.
[name] says…
[name] says…
[name] says…
So if you want to experience the same and have [insert benefit they stand to
get from purchasing the bundle]...
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Because this special offer disappears in a little over 24 hours from now.
So, do yourself a favor and get the [name of event/bundle] Special Offer
NOW while it’s still available.
Here are the special links to use to take advantage of this special [event
name] Sale:
Ex: Orchids Made Easy Book $34.95 Just $19.95 (43% off!)
» Click here to order the Book «
***********
Orchids 3 Disc DVD Course $69.95 Just $19.95 (71% off!)
» Click here to order the DVD «
***********
Hydroponic “Just Add Water” Master Class $197.00 Just $47.00
(76% off!)
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Or…
********
GET THE BEST VALUE - SAVE OVER [X the best value should always
be over 61%] with...
Remember, you only have until tomorrow to grab this and time is running
out.
Sincerely,
[name]
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[firstname],
I’ve got some good news for you today, and here’s why:
Then you [reason why people missed the sale -- ex: you probably either
had family over for Thanksgiving... Or you traveled somewhere to BE with
family, right?]
Which is why it’s no surprise that over the last couple of days…
I’ve been getting so many emails from folks asking if I could extend the X%
off “[holiday] Sale” until today.
Well, we decided to give in to your requests and have the discounts ready
until midnight tonight.
Here are the special links to use to take advantage of this special [event
name] Sale:
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Ex: Orchids Made Easy Book $34.95 Just $19.95 (43% off!)
» Click here to order the Book «
***********
Orchids 3 Disc DVD Course $69.95 Just $19.95 (71% off!)
» Click here to order the DVD «
***********
Hydroponic “Just Add Water” Master Class $197.00 Just $47.00
(76% off!)
» Click here to order the Hydroponics Master Class «
Or…
********
GET THE BEST VALUE - SAVE OVER [X the best value should always
be over 61%] with...
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Remember...
You must order using the links above (if you visit our website, you’ll see the
regular price on everything)...
Go ahead and do this right now while you’ve got this email
open and you’re still thinking about it...
Simply scroll back up, choose what you’d like to order, and
cash in on this X-day special event.
Sincerely,
name
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Win Back
What's It For
This is the flow you’ll use to get inactive customers back to buying on your
site.
Conditions
• Only sent to buyers who haven’t bought anything for the past 60-90 days.
• Should not be in any flows
Sequence
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It’s been a while since you visited our store and haven’t had a chance to
check out our new [product category]
And to show there are no hard feelings, we’d like to offer you a whopping
X% OFF on all our items!
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Just use the coupon code COUPONCODE at checkout and instantly take
X% off ANY order across all our products — no shipping fees required.
Talk soon,
[NAME]
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We’ve noticed that it’s been a while since you visited [storename] and haven’t
had a chance to use your discount.
And to show there are no hard feelings, we’d like to offer you a whopping X%
OFF on your next purchase.
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Talk soon,
[NAME]
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EMAIL 3 - DAY 2
In fact, just yesterday we sent you a discount code to get a whopping X% OFF on
all our items.
It’s our way of saying that we miss you like shoulder pads misses the 80s.
Kidding aside…
Just use the discount code [COUPONCODE] at checkout and instantly take X%
off ANY order across all our products — no shipping fees required.
Talk soon,
[NAME]
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EMAIL 4
I just want to send you a final courtesy reminder that your X% discount
expires in [insert deadline].
Things change.
Priorities change.
People change.
In fact, the only thing that’ll never change is our team’s undying commitment
to giving you [insert a sentence of what your product’s mission is all about
and what’s in it for them]
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Talk soon,
[NAME]
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It’s been almost 3 months since we last heard of you and we’re beginning to
get worried.
Was the initial X% discount we gave you a month back not enough?
Simply use coupon code [COUPON CODE] at checkout and instantly take
an extra X% OFF your entire order…
The catch?
This offer applies to all our products -- but only until midnight tonight.
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Talk soon,
NAME
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