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MEESEVA User Manual For KIOSKS Corrections in Death CERTIFICATE CDMA Ver 1
MEESEVA User Manual For KIOSKS Corrections in Death CERTIFICATE CDMA Ver 1
Category Type B
1) In Meeseva
seva home screen, under List of Services, select CDMA Department services as
depicted in Figure 1
Figure 1: CDMA Department in Meeseva Home Page
2) In The list of CDMA Department services select Corrections in Death Certificate as depicted
in Figure 2
Figure 2:: Corrections in Death Certificate Service in Meeseva Home Page
4) Enter Registration Unit ID, Registration Year and Registration No which is taken from citizen
and clicking on “Get Details” button as depicted in Figure 4.
6) Now select Yes or No based on corrections required in Death request. Based on selection
fields will be displayed as depicted in Figure 6.
Figure 6: Correction fields in Corrections in Death Request screen Application Screen
8) Enter Informant such as informant name, Informant relation, Informant Address1, Address2,
Address3, Mobile No, Email ID, Remarks, Pin Code, Purpose Certificate and No.Of Copies as
depicted in Figure 8.
Note: Based on the Citizen request, the delivery option (either through Manual or Speed Post -
Local or Speed Post - Non Local at the Franchisee) has to be sselected.
elected. As depicted in Figure 9.
9
10)) Collect the necessary supporting documents as indicated in the Corrections in Death
Certificate request service page scan the documents and upload into the system, as depicted in
Figure 10.
11) Click Show Payment. Another window appears requesting to Confirm Payment as depicted
in figure 11.
Figure 11
11: Show payment section
12) After Show Payment. Confirm Payment will be displayed with uploaded Documents and
payment details as depicted in figure 1
12.
Figure 1
12: Uploaded documents list
13)) Based on the delivery option chosen by the citizen, the service charges will be calculated
and displayed in Show Payment as depicted in figure 13.
Figure 13
13: Payment Confirmation section
14)) Collect the amount from the Citizen and click Confirm Payment to submit the request as
depicted in figure 14.
Figure 14
14: Payment Confirmation section
15) On confirmation, a receipt will be generated as depicted in the following figure 15. The
receipt will contain the Certificate delivery date.
Note: Ensure that you have sufficient balance with your service provider (SCA), else the system
will not accept the request
16) on submission, the request will go to respective Department workflow for further processing.
17) Once the request is approved by Department then, Death Certificate will be dispatched
through courier to the customer’s address if Delivery Type is Speed Post Local/Non Local.
Local
If Delivery Type Is Manual, then the citizen need to collect the Death Certificate from
franchisee where he/she applied for the Certificate.
Type2: -
Note: - From this point onwards the process is the same as that of the “Type1”.