Santhosh Kumar Raghavan Nair

Mobile: +91-9686539605; E-Mail: santhoshnair2001@yahoo.com

JOB OBJECTIVE

Actively seeking senior management role in Project/Product Management, Software Architecture, Design and Development.

PROFILE SUMMARY

 20+ years’ experience in Product/Project/Program Management, Architecture, Design, Software Development and Testing
including 4 years in entrepreneurial assignments
 Skilled in development of software products from requirements analysis to designing, development, testing, integration,
documentation and deployment
 Resourceful in creation and execution of test cases, test scenarios, bug documentation and bug tracking; creation of project
documents, test plans, schedules, release notes and defect reports
 Quality experience in project management and coordination activities including planning, resource administration, set up of
processes and quality assurance
 Proficient in leading & motivating individuals to maximise productivity; a customer-centric professional with a knack for
motivating large workforces and for exceeding customer expectations in delivery of committed services
 A keen and enthusiastic communicator endowed with strong leadership, analytical, logical and organisational skills

EDUCATION

 M.S. By Research in Computer Science and Engineering from IIT, Madras

 B.Sc.(Engg) (Electronics and Communication) from Kerala University

CORE COMPETENCIES

Managerial
 Managing the teams throughout the Software Development and Testing process including requirements analysis, architecture,
design, development, creation of test plans, test cases and ensuring smooth test execution.
 Successfully acquired three new clients for Hitechclub.com namely, Applied Innovation, Sycamore Networks and Motorola.
 Supported the marketing teams of Wipro in acquiring two new clients namely, Cabletron and Fujitsu Network Communications.
 Planning project activities viz. scoping, estimation, tracking, account level profitability, proposal making, resource planning,
change management, delivery management & post implementation support.
 Understanding client needs, requirements and expectations and devising solutions accordingly.
 Preparing & presenting various weekly/monthly reports pertaining to staffing needs, process capability and productivity.

Functional
 Interacting with the client and delivering projects as per scheduled milestones
 Writing the test plans, reports, metrics and test objectives and individual test cases
 Coordinating and running acceptance testing with business stakeholders and verifying systems changes at implementation
 Identifying, analysing defects, questionable functions, errors and inconsistencies in software program functions, outputs, online
screens, and content
 Conducting system study; coordinating with team members for design, integration and maintenance
 Creating test plans, test cases and test benches for carrying out tests at various stages

ORGANISATIONAL EXPERIENCE

2020 – Till Date Ignitus Networks, Bangalore, Co-founder and Head of Engineering

 Working on Product/ Program Management, Software Architecture, Design and Software Development.
 Formulating the Business plan, Product Roadmap and Go-To-Market strategy so as to achieve Product-Market Fitment.
 Managing various functions including hiring, mentoring and conducting performance reviews of team members.
 Reporting testing status updates to the stakeholders and articulating issues and defects to business stakeholders impacted
 Business Development and Pre-Sales activities.

2019 – 2020 Visionbot.com, Bangalore, Co-founder and Head of Engineering

 Testing and scaling the company's AI/ML based Computer Vision platform for large number of users and new features.
 Formulating the Business plan, Product Roadmap and Go-To-Market strategy so as to achieve Product-Market Fitment.
 Reporting testing status updates to the stakeholders and articulating issues and defects to business stakeholders impacted
 Business Development and Pre-Sales activities resulting in a number of POCs.

2012 – 2019 www.TheAngelEx.com, Bangalore, Co-founder and Management Consultant

 Management consultant for multiple start-up clients, formulating their Vision, Strategy, Business Plan and Product Roadmap.
 Hand-holding the start-up companies through various phases such as ideation, validation, product development, customer
acquisition, revenue generation and growth.
 Working with the founders of the start-ups on Product-Market Fitment, Go-To-Market Strategy and Budget.

2012 – 2012 Alepo Technologies Pvt. Ltd., Mumbai, India, Head - Quality

 Managed the delivery of the STC (Saudi Telecom Company) project, creating an additional $10 Million in revenues.
 Involved in conceptualising strategies, setting priorities and motivating team members to achieve their goals.
 Handled evaluation and selection of tools for automation and regression testing.
 End-to-end testing of Alepo's OSS/BSS solutions (Alepo Service Enabler) for multiple customers such as Digicel, Vodafone, STC and
others for managing their landline and mobile networks.
 Undertook initiatives for process improvements such as implementation of the SDLC process and streamlining testing.
 Managed development of new software products with 3GPP protocols, RADIUS and Diameter.
 Involved in the following:
○ Testing and releasing for software products in AAA, Policy Control and Protocol Testing for mobile networks
○ Delivering multiple versions of Alepo Service Enabler software

2010 – 2011 Vestas Technology R&D, Chennai, India as Director – Software

 Facilitated as Director-Software in charge of Globalization Strategy and Outsourcing of software projects

 Moved the ownership of a couple of major software projects to India in 3 months
 Designed and developed cutting edge technologies to penetrate new markets (technologies such as Ice Protection, Typhoon
Protection, Shadow Control etc.)
 Handled Program Management and Delivery Management from the India office using Agile Techniques (Scrum)

2006 – 2008 Nethawk Networks, Bhubaneswar, India as Senior Quality Manager

 Spearheaded a team of 30 members at NetHawk Networks for developing telecom test equipments
 Handled testing teams of over 30 people testing EAST and M5 wireless test equipments for POTS, GSM and CDMA
 Participated in meetings with the World-wide Director of Quality on Quality issues across US, Finland and India
 Imparted training to the entire staff of NetHawk India (150 persons) in Quality Centre, Configuration Management and CMMI
 Carried out the PCMM and CMMI Level 1 assessments for the India and US offices and Level 2 assessments for the India office
 Looked after Metrics collection, ERP reports, Bug tracking, Publishing Results, Support Centre, Documentation, support for
Release management and Improvement idea handling
 Functioned as Management Representative of the NetHawk India office on quality issues
 Involved in R&D process unification across offshore and multiple onsite teams, business process improvements and internal ISO
9001 audits

2005 – 2006 Telsima Communications, Bangalore, India as Software Lead

 Served as in-charge of EMS/NMS-QA, white-box testing and test automation using QTP
 Led a team of SQA members and motivated high performance amongst them
 Performed Testing, created Test plans, conducted smoke Tests and participated in bug-review meetings
 Initiated the Automation Group; this group was responsible for the nightly load-build using Cruise Control, uploading the image
onto the target system and sanity testing on the target
 2001 – 2005 Hitechclub.com, Stoneham, MA, USA as Principal Software Engineer

 Performed requirements analysis, software development and SQA work for clients
 Successfully acquired three new clients for Hitechclub.com namely, Applied Innovation, Sycamore Networks and Motorola
 Played a pivotal role as Consultant at:
○ Sycamore Networks: In-charge of SQA and release of Sycamore’s Silvx Network Management Platform
○ Winphoria division of Motorola: Involved in multiple releases of the T1/E1/GSM/CDMA/ Multimedia Gateway,
testing the product for Synchronization, Redundancy, call setup, ring tones and other features, using Megaco / MGCP
 Carried out multiple releases of Akamai's Portal and EdgesuiteSSL Software
 Tested:
○ Akamai’s EdgesuiteSSL Software for Authentication, Authorization and Accounting (AAA), Access Control (ACL),
DNS, load balancing and other features
○ Akamai Portal for content visibility based on levels of access priorities using Winrunner

ENTERPRENEURIAL ASSIGNMENTS

2012 – 2019 Start-up Company, Bangalore, Co-founder/Management Consultant

 Management consultant for multiple clients.

 Helping clients with Business strategy, Product Roadmap, Go-To-Market strategy, Development and Testing.
 Handling Program & Delivery Management and Quality Assurance for client’s software development projects.

2008 – 2010 Revita Technologies Pvt. Ltd., Bangalore, India as Co-Founder & Head - Software Development

 Co-founded the company and defined the vision; Responsible for Profit and Loss of India office
 Successfully signed up 2 partner companies and hired the first few employees

PREVIOUS EXPERIENCE

2000 – 2001 Lucent Technologies, Acton, MA, USA as Senior Software Engineer

1996 – 2000 Wipro Technologies (An SEI-CMM level 5 company), Bangalore, India as Program Manager

1992 - 1996 Siemens Information Systems Limited, Bangalore, India as Senior Software Engineer

1984 – 1992 Bharath Heavy Electricals Limited, Bangalore, India as Senior Engineer

CERTIFICATION

 Certified Lead Auditor for ISO: 9001 (from 2007 to 2010)

PUBLICATIONS

 Performance studies on Asynchronous Communication Server - The British Computer Journal, December 1992
 Asynchronous Communication Server for OSINET – ICCS Singapore, 1990

PERSONAL DETAILS

Present Address: No. 9, Pearl Residency, 20/1, Munnekolala, Bangalore - 560037, India
Languages Known: English, Hindi and Basic German

TECHNICAL SKILLS

Environment: C, C++, Tcl, Expect, C & Korn Shell; OS: Linux, Unix, HP-UX, Solaris, Windows NT, VxWorks, pSOS
Configuration Management Tools: ClearCase/ClearDDTS, CVS & SVN and Perforce; Debuggers: SDS and Tornado
Test Equipments: T-Berd, HP, OmniBER, Adtech, Agilent VQT Tester and various T1/T3/E1/E3 Testers