Professional Documents
Culture Documents
Endrias Reaserch
Endrias Reaserch
May, 2017
JIMMA, ETHIOPIA
I
ABSTRACT
This research paper is entitled as assessment of accounting information system
practice in case of commercial bank of Ethiopia in Gesuba branch. The main objective of this
study is than in order to assess the overall accounting information system practice in case of
Ethiopia in the branch of Gesuba specially, and to identify the kind and type of computer based
information system. To achieve the stated objective this research I have intended to collected
data from both primary and secondary source of data. In order to collected primary data the
researcher used questionnaires. And to collect secondary data, I used documents such as annual
reports, internet and books. The type of research use for this study was descriptive the sampling
technique used in this research was judgmental sampling.
II
ACRONOMIY
AIS according information system
III
Table of Contents
Table of Contents
ABSTRACT................................................................................................................................................II
ACRONOMIY...........................................................................................................................................III
CHAPTER ONE..............................................................................................................................................1
INTRODUCTION...........................................................................................................................................1
1.1 BACKGROUND OF THE STUDY............................................................................................................1
1.2 STATEMENT OF THE PROBLEM..........................................................................................................1
1.3 OBJECTIVE OF THE STUDY..................................................................................................................3
1.3.1 GENERAL OBJECTIVES.................................................................................................................3
1.3.2 SPECIFIC OBJECTIVES..................................................................................................................3
1.4 SIGNIFICANCE OF THE STUDY............................................................................................................3
1.5 SCOPE OF THE STUDY........................................................................................................................3
1.6 ORGANIZATION OF THE STUDY..........................................................................................................3
CHAPTER- TWO............................................................................................................................................4
REVIEW OF RELATED LITEREATURE.............................................................................................................4
2.1 DEFINITION OF AIS.............................................................................................................................4
2.1.1 ACCOUNTING..............................................................................................................................4
2.1.2 INFORMATION............................................................................................................................4
2.1.3 SYSTEM.......................................................................................................................................4
2.1.4 INFORMATION SYSTEM..............................................................................................................5
2.1.5 ACCOUNTING INFORMATION.....................................................................................................5
2.1.6 ACCOUNTING INFORMATION SYSTEM....................................................................................5
2.2 ACCOUNTING METHOD.....................................................................................................................5
2.2.1 ACCRUAL BASIS OF ACCOUNTING...............................................................................................5
2.2.2 CASH BASIS OF ACCOUNTING.....................................................................................................6
2.2.3 ACCOUNTING SYSTEM................................................................................................................6
2.2.4 FISCAL YEAR................................................................................................................................6
2.5 TRANSACTION PROCESSING..............................................................................................................6
2.5.1 COMPONENT OF THE TRANSACTIONPROCESSING SYSTEM........................................................6
IV
2.6 COMPUTER FRAUD AND SECURITY....................................................................................................8
2.6.1 BUSINESS ETHICS........................................................................................................................8
2.6.2 COMPUTER ETHICS.................................................................................................................8
2.7 INTERNAL CONTROL..........................................................................................................................8
2.7.1 CONTROL ENVIRONMENTAL.......................................................................................................9
2.7.2 RISK ASSESSMENT.......................................................................................................................9
2.7.3 CONTROL ACTIVITIES..................................................................................................................9
2.7.4 INFORMATION & COMMUNICATIONs........................................................................................9
2.7.5 COMMUNICATION......................................................................................................................9
2.8 FUNCITION OF AIS...........................................................................................................................10
2.8.1 DATA COLLECTION....................................................................................................................10
2.8.2 DATA PROCESSING....................................................................................................................10
2.8.3 DATA BASE MANAGEMENT......................................................................................................10
2.9 INFORMATION GENERATION...........................................................................................................11
2.10 BANKING INFORMATION SYSTEM (BIS).........................................................................................12
2.10.1 BANKING COMPANIES AS INFORMATION PROVIDERS............................................................12
2.10.2 BANKING COMPAINES INFORMATION SYSTEM USERS...........................................................12
2.10.3 INFORMATION MANAGEMENT...............................................................................................13
2.11 TYPES” COMPUTER- BASED” INFORMATION SYSTEM...................................................................14
2.12 IMPIRICAL STUDY...........................................................................................................................14
CHAPTER THREE........................................................................................................................................15
RESEARCH METHODOLOGY.......................................................................................................................15
3.1 RESEARCH DSIGN.............................................................................................................................16
3.2 Population Target and Study Area...................................................................................................16
3.3 source of data and method data collection..................................................................................16
3.4 SAMPLE SIZE AND SAMPLING TECHNIQUES....................................................................................16
3.5 METHOD OF DATA ANALYSIS...........................................................................................................16
CHAPTER FOUR..........................................................................................................................................19
DATAANALYSIS & INTERPRETATION..........................................................................................................19
4.1 INTRODUCTION...............................................................................................................................19
5.1 CONCLLUSION..................................................................................................................................28
5.2 RECOMMENDATION........................................................................................................................29
V
DEC LARATION...........................................................................................................................................36
VI
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
According information system is a collection of resources such people and equipment designed
to transformation financial and other data in to information. This information is communicated to
a wide variety of decision marker accounting system performs this transformation whether are
essentially manual or thoroughly computerized (George 200).
An effective accounting information system is essential any organization long success without a
means or monitoring the even that occur there would be no way to determine how well the
organization performance every organization also needs to tack the effect of various events on
resources that are under its control information about agent who participates in those events
necessary to assign responsibility for action taken (marshal, 2005).
According information system as a group of inter component that work collective to any out
input, processing, output storage and control action in order in to convert data to information
product that can be used to support forecast in planning control, coordination decision making
and operational activates in an organization in terms of components that undertaken this activity,
they can be classified in to five basic resources of help maintain and operate the system such as
is manager and technical support staff hard ware resources includes computer and other item
such as printer software resource refer to computer programs known as software and associated
instruction annuals communication resources includes networks and the hard ware and software
needed to support them. Data resources cover the data than an
Organizations have access to such as computer data based and paper file.
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reliable financial statements. An effective accounting information system was help to identify
and record all valid financial transaction, provide timely information about transaction
insufficient detail; to permit proper classification and financial report, accurately measure the
financial value of transaction so their effect can be recorded in financial statement and finally it
provide accurately recorded transaction in the time when they accrued (James, 2008).
There were problems that rose from the fusion of accounting information system fields in
accounting point of view. One of those problems was that computerized system was at constant
risk of hackers. That means breaking the password and then robes the information and different
things. Another problem was that of computer fraud. That means the theft, misuse or
misappropriation of assets by altering computer readable records and files.
Another related problem was power failures, virus, and loss of information. There was relatively
high cost accounting expert system be sided this system be up to date usually firms staff needed
some store of special training courses of effective use of the system. Another issue was about
network. Without the availability of network, there was no provision of qualified services.
In light of the discussions presented above this study assessed the accounting information system
practices of Commercial Bank of Ethiopia.
How is the accounting information system practice carried out in commercial bank of
Ethiopia
What kind of accounting information system does the bank uses?
Which types of computer based information system bank perform
In what way accounting information system to provides quality serves for
customer?
2
1.3 OBJECTIVE OF THE STUDY
1.3.1 GENERAL OBJECTIVES
The general objective of the study is to assess the practice of accounting information
system in commercial bank of Ethiopia Gesuba branch
3
CHAPTER- TWO
2.1.1 ACCOUNTING
Accounting is often called the ‘’language of business’’ this language can be viewed as an
information system that provides essential information about the financial activates of
unenvied for various individual or group for their use in making information judgments and
decision as such accounting an term of transaction data made by hand printing by mechanical
and electronic or magnetic impressions on tape or disk. Fees, 1990.
2.1.2 INFORMATION
Common definition information is that it is data that have been processed so that they are
meaningful. This require a process that is used to product information which involves
collecting data and then subjecting them to a transformation process in order to create
information, some examples of information include from cast or a financial statement
(Elizabeth, 2008).
2.1.3 SYSTEM
A system can defined as a collection of component the twice together towards a common
goal. The objective of a system as a single legal and of then system contain several sub goal,
all contributing to meeting the overall system goal for example the finance, operation and
making areas of the organization should all have a goal which together help to achieve
overall all corporate objective it can be see that in system data are used as the input for a
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process that create information as an output in order to evaluate the performance of the
system some kind of feedback mechanism is required (Elizabeth, 2008).
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2.2.2 CASH BASIS OF ACCOUNTING
Revenue is recorded only when is received and expenses are recorded only when is cash is paid
the determination of income thus res on the income of revenue and payment of expenses, rather
than the realization and the incurring of expense. (Mosich, 1984)
The annual accounting period by an enterprise is known as its fiscal year. Fiscal year ordinarily
begin with first day of the particular month selected and end on the last day of the twelfth month
hence. The period most commonly adopted is the calendar year, although other periods are not
unusual, particularly for incorporated business for example an enterprise may adopt a fiscal year
that ends when business activities have reached the lowest point in the enterprise annual
operating cycle. Such a fiscal year is term the natural business year (Fees 1990).
INPUT
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Source documents, such as customer order, sale slips invoice, purchase order, and employee time
cards are the physical evidence of inputs into the transaction processing system. They serve
several purposes:
CAPTURE DATA
Standardize operation by indicating what data rewire recording and what action need to be taken.
Provide a performance file for future analysis, if the documents are retained.
PROCESSING
Processing involves the use of journals and register to provide permanent and chronological
record of input. The entries are done ether by hand in simple manual system (journalized) or by a
data entry operator using a person computer. Journals are to record financial accounting
transaction and register are used to record other type of data not directly related to accounting.
STORAGE
Ledger and file provide storage in both manual and computerized systems. The general; ledger
the account/ voucher payable ledger and the account receivable are the record of final account.
They porridge summaries of firm are financial accounting transition.
A file is an organized collection of data. There are several type of files. A transaction usually
contra data that temporary rather than permanent by contrast a master file contains data are a
more permanent of continuing interest.
OUT PUT
There are wide varieties of output is from transaction processing system. Any document
generated in the system is an output some document are both output and input e.g. a customer
invoice is an output from the order entry application system and also an put document do the
customer other common out puts of a transaction processing system are the trial balance financial
report, operetta report pay cheeks, bill of lading and voucher and voucher payment for vendors.
(George, 200)
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2.6 COMPUTER FRAUD AND SECURITY
Fraud is and all means person used to gain an unfair advantage over another person. Fraudulent
act includes lire suppressions of the truth, tricks, and cunning and this involve a violation a trust
or confidence. Losses from fraud in the United States are to be about 500 billion year
Either someone with an organization or external party can commit fraud. Not surprisingly,
former and current employees (some time called knowledgeable inside) are much more likely to
perpetrate fraud tan are non-employees because employees understand a company system and its
weaknesses, they are better able to commit a fraud eared make it more difficult for often referred
to as white- collar criminals, to dusting wish them from criminal who commit violent crimes.
Internal fraud can be broken down into two categories misappropriation of asset and fraudulent
reporting misappropriation of asses or employee fraud is committed by a person or group of
personal for personal financial gain, (marshal, 2003)
Ethical issues in business can be divided in to four area equality rights, honesty and the exercise
of corporate power (James, 2008).
8
the following categories; (a) reliability financial reporting (b) effectiveness and efficiency of
operation, and (c) compliance with applicable law and regulations.
An organization internal control process consists of five element the control environment risk
assessment, control, activities, information and communication and monitoring.
In the words, the control environment sets the overall tone of the organization and influence the
control conics business of the employees.
2.7.5 COMMUNICATION.
Communication relates to providing a clean understanding all policies and procedure realty
control good communication.
MONITORING
Monitoring the fetch comport of internal control, involved the ongoing process of assessing the
quality of internal control over time and taking corrective action when necessary (Marshal,
2003).
9
2.8 FUNCITION OF AIS
Every organization is performing the major AIS.Those are
DATA ATTRIBUTE
The data attribute is the most elemental piece of potentially useful data in the data base. An a
tribute is logical and relevant characteristics an entity about which the firm captures data
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RECORD
A record is a complete set of attributes for a single occurrence with in an entity class. For
example a particular customer name address, and account balance is one occurrence (or record).
FILE
A file is a complete of record of an identical class. For example, all the AR records of the
organization constitute the AR file similarly, file are constructed for other classes of record such
as inventory, account payable and payroll the organization data base is the entries collection of
such file (James, 2008).
Relevance:- the contents of are port or document sense a purpose. This courage to support
manager’s decision clerks test.
Time lines:-the age of information is a critical factor in determine is use fullness. Information
must be non-older than the time period of the action its supports.
11
2.10 BANKING INFORMATION SYSTEM (BIS)
Bank information is one of the ways the bank after for receiving information. Bank information
system allows the client to get information by phone or fax about the bank, its service, exchange
rates, the accounts and forward message to the bank or any other system subscribers.
Provides interactive communication b/n the clients and the bank 24 hours a day
Information access and transfer can be performed any part of the world
The bank guarantees confidentiality by granting the client the identification number and
the password these entered the phone hays for three more bank information system is
connected to a multi-channel phone number (jams, 2008).
12
company is using its people, its money and its technology company need to know most managers
are managerial end user. The information system function represents.
Identify the information that customer stock holder want to provide services.
Modify old system and technology or introduce new system and technologies needed and
Monitor system and technology to make sure they provide the right information are need
benefits of information management of course the reason business are willing to pay for the
cost of information if have is prodding most of benefits. Among these benefits are:-
Better customer service
More realist goal setting
Better decision making
Improved problem solving
Increased productivity
Increased productivity
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Increases efficiency and effectiveness
Better understanding of the business environment
Better understanding of internal customer. (james,2008)
1. Electro data processing system: use of computer for transaction oriented data processing
2. Management information system uses of computer provide decision oriented information
manager.
3. Function management information sub system: concept apply to separate function area
within the organization.
4. Decision support system: is designed for specific type of decision for specific user
example non-routine actives.
5. Expert system: uses of knowledge for decision make expertise decision
6. Executive information system: strategic need for top level mgmt.
7. Accounting information system: design to transform accounting data in to information.
8. Electronic networks: are group of computer that are connected together electronically.
They make it possible for companies to conveniently assemble transaction data and
distribute information across multiple physical locations
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Less training given to the personal concerns AIS
Legging behind at the competitive advantage of
The banks have been somewhat enough hard ware and software devices. But it needs
additional hardware & software package installation on order to provide effective service
for customer &provide appropriate information for the bank.
CHAPTER THREE
RESEARCH METHODOLOGY
15
3.1 RESEARCH DSIGN
The objective of the study would to assess the accounting information system practice in the
bank institution to collected and analyzed data in relevant manner for purpose of conducting this
study and come up with more satisfactory solution to the problem part.
The sampling method used was the judgmental sampling method because of the users of
accounting information is accountant and manager so the researcher distributed the questionnaire
to the employee to get relevant data by the researcher interest.
16
After the necessary data is collected the data edited and analyzed by considering the basic
research questions. The finding is presented by using statistical loot like table and percentage
17
18
CHAPTER FOUR
As it indicated in above table than 4(20%) of the respondent it work for one year and 6(30)
of the respondent is work for two year, and 10(5o) of the respondent is work above three
years .This indicate that half of the respondent has worked for above three year it indicates
that this respondent has more experienced with AIS practice in relative with that of the two
response.
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TABLE 4.2 EDUCATION LEVEL
As it’s clearly indicated in the above table that all of the respondent education
As its clear indicated in the above table that 13(65%) of the respondent was graduated in
accounting, & 4(20%) of the respondent was graduated in management, & 3(15%) of the
respondent was graduated in economics this show that majority of the respondent was graduated
in accountant.
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Attempt has been made to know the appropriateness of accounting information system position
given in an organization structure of commercial bank of Ethiopia Gesuba branch respondent
have been asked about the appropriateness of AIS position of the bank structure and the response
has given in the following table.
As indicated in the above table 20(20%) of the respondent stated that AIS position of the bank is
excellent: 6 (53.75%) of the respondent elaborated as very good, 10(50%) of stated that as good.
From this analysis the majority of the respondent stated that AIS usage is good and the minority
of the respondent stated that is excellent.
The response which is gathered from the employees of the commercial bank of Ethiopia Gesuba
branch about addition section should incorporated to accounting information system department
of the bank has been resented as follow.
As it clearly shown in the above table10(50%) of respondent believe that there should be a need
to incorporated additional section for AIS, 4(20)of respondent elaborated that there is no need to
incorporated addition section forays in the bank and the remaining 6(30%) of respondent stated
that they not know whether to incorporate to AIS division section or not this implies that
majorities of the respondent agree in the there should be additional section to incorporate with
AIS almost the minimum of the respondent stated that there should not be addition section &
more of from previous respondent they don’t know.
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KILID HUMAN POWER YES 20 100%
NO 0
TOTAL 20 100%
Source: researchers own computation from questionnaire.
The above table resented that 20(100%) of the respondent have respond that there are qualified
personnel in the company. This indicates that there are qualified personnel, to perform the
activities of accounting information system in the bank.
As it’s shown on the above table 9(90%) of the respondents answered that there is ample
attention and support from management; & 2(10%) of respondent no attention by management.
This refer to the bank is giving proper attention for accounting information system because the
majorities respondent agree in that there high attention give by management.
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As it is clearly indicated in the above table 9(95%) of the respondent believe that there is cough
hard ware and software package, 1(5%) or respondent said that there is partly enough hardware
device and software package.
The hardware and software package are necessary things for effective & efficient activities of
providing accounting information system for company as well as customers giving them the true
information about the service they provide and financial statement so the bank has a good
hardware and software package in order to run the business.
Information has a great role in every organization to provide a good service, to indentify the
position of company. To clarify this researcher collected information from respondent regarding
the role of information from respondent regarding the role of accounting information system
practice as to achieve established goal and objectives of the organization are as follows:
To observe there problem related to AIS in the bank researcher distribute the questionnaire to
identify the problems of AIS commercial bank of Ethiopia Gesuba branch.
23
Accounting to respondent’s response those problems relates to AIS in commercial bank of
Ethiopia as follows:
The research distributed questionnaires to respondent to know whether the bank is using online
connection to branch and the responses has been percentage as follows as per the respondent
almost90% of commercial bank of Ethiopia are online connected and the researcher asked the
advantage of using on line connection with other branch.
As indicated in the above table 19(90%) of the respondent responded that there is advantage of
using online connection: 2 (10%) of the respondent response that is no advantage of using online
connection with other branch using on line connection network connection system has more
advantage for the bank and customer. Some of the advantage is:
24
For customer it easy to manage his/her account from anywhere via to mobile
banking, internet banking or card banking system
For employee is also easy to use the system
For the bank it easily can have its report
Minimize cost of supply (paper value) and increase profitability
On line connected branch no work will be bank loaded every work will be
done with in time
It makes operation go fast and smooth
The bank should on the service for local branch to redundancy & ambiguity
Still it lack
Very smart and world class bank by the year 2025
The practical started two or three years ago so in future it will be very good
currently very satisfactory
Recent AIS practice in CBE are the latest and updated technology in Ethiopia
It play a great role in the business activity of the bank
Although the bank use modem system software there are so many draw aback
within the bank and outside the bank
In Gesuba branch so weak
Good but need some modification
By using electronic data processing information system to use any accounting or
bank operation & report at all
Accounting information system practice support companies long range objective the research
distributed questionnaire about the impact of AIS practice on bank long range plan and the
respondent as follows
25
Impact of AIS ONS Yes 19 95%
on long range plan
No
I don’t know 1 5%
Total 20 100%
Source:- researchers own computation from questionnaire
As indicated the above table 8(85.71%)of the respondent response that AIS practice impact
(affect)the bank long range plan? No response say that AIS practices does no impact the bank
long range plan and 2(14.29%) of the respondent response that they don’t whether the bank is
impacted or not so this implies that the majorette of respondent stated that AIS affected the bank
long range plan.
Total 20 100%
Source:- researchers own computation from questionnaire
Accounting information system is performance by manual which is using paper and pencil on the
traditional way and also performed by modernized technology which is called computerized and
there researcher tries to assess the kind of AIS practice the bank
Perform and respondent response as follow. As indicated table 10(100%) of respondent response
that the use computerized types accounting information.
26
FMISUB 1
DSSY 1
EXPERT 0
EIS 0
TOTAL 32
Source:- researchers own computation from questionnaire
As indicated each above table it refer that AIS is selected 11 times by response and EDP is
selected 10 time MIS is selected 6 times, EN is selected 2 times functional miss sub 1 times and
decision support system is selected 1 timesss From the above discussion that the AIS is mostly
used by the bank next to the AIS, EDP is mostly used in meeting mandatory information
requirement the primary consideration is minimizing cost while meeting minimize standard
reliability and usefulness when the provision of information is discretionary, the primary
consideration is that benefit exceed the cost of production so using the sixth of the type of
computer based information system is effective for the bank
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CHAPTER FIVE
CONCLUSION RECOMMENDATION
5.1 CONCLLUSION
Accounting information system is the most important tool to implement effective administration
system in the entire activities of a given organization. Its ultimate goal is to make the
administration of the organization more effective so as to improve the effectiveness of employee
and to provide routine and non- routine information which is used for decision making and also
to attract customers
Commercial bank of Ethiopian Gesuba branch the accounting information system practice is
good; in somewhat need to incorporated with other section, there are enough skilled and
qualified personnel and hard ware and software package; the attention given by management is
also good.
The problem identified I the analysis is that insufficient knowledge and lack of training problem
with identifying the properly using system information gap, and broad band service quality is
among the major problem that faces there day to day activities.
The bank use computerized type of information system it is one of the strongest side of the bank
because of using modernized technology.
The bank operate the sixth type of computer based information system from the eighth of type of
computer based information system, some employee do not know some of the type of computer
based information system the bank operated.
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5.2 RECOMMENDATION
Based on the discussion, analyzed, evaluation, interpretation, & conclusion the researcher tried to
indicate the following recommendation that can be possible solution identified problem.
The bank should give the highest priorities for AIS practice in order to accelerated its
growth
The AIS department should incorporate with other section, for the success of the bank
long rang objectives.
It should decrease its problem with identifying and properly using system by giving
sufficient training and knowledge about the system for newly employed and existed
employee.
By cooperating with Ethio telecom the bank should improve its broad band service
quality which is laced the bank day to activities.
The type of computer based information system the bank operated should be known
by newly and existed employee so the bank should give orientation and training about
the operated computer based information system.
And also should have to operate the other type of computer based information system
in order to meet its vision which is to become world class bank in 2025.
The bank should have to update its system in order to be competent in world
29
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APPENDIX
JIMMA UNIVERSITY
Questionnaire
Dear respondents the objective this questionnaire is to get feedback on the topic assessment
accounting information practice in case of commercial bank of Ethiopia Gesuba branch this in
order to hold right valve and attain the desired objective of this research, you are chosen as
valuable source of information. Your genuine response will contribute a lot for the fruitful
completion of the study. In addition, I ascertain you that the information you provide will only be
Instruction;
Put a right mark on the box of your choice and answer on the space provided.
1. Personal information
1. Work experience one year two year three year above three year
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4. How do you rate the appropriateness of the position given to the Accounting information
system practice?
5. Do you think that additional section could be incorporated in the accounting information
system practice,(AIS) yes No I don’t know 6.Do you have relatively qualified
7. Does accounting information system has an impact on the bank long range plan? Yes No
I don’t know
Computerized Manual
reason………………………………………………………………………………………………
……………………………………………………………………………………………………..
Electronic network
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Accounting information system
Expert system
11. Does the bank is giving proper attention for accounting information system?
Yes No
12. Is hardware and software package are necessary things for effective and efficient activities of
1 ……………………………………
2…………………………………..
15. What are the possible problems observed in CBE in Gesuba branch?
A. Daily in process
B. Data redundancy
C. Daily communication
D. In consistency
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16. How do you rate the standard service provider in the bank through the aid of AIS over the
past years?
A. Have improved
B. Have deteriorated
C. Do not known
D. Have not changed
17. In what way does AIS contribute for the satisfaction of customers?
A. By keeping confidential data
B. Reducing time
C. Rendering fast service
D. Did not increase satisfaction of customers
Other specify…………………………………………….
18. In what way AIS add value to your bank? You can tick or circle more than
One choic
A. It improves quality and reducing the cost the product or service
B. It improves efficiency
C. It improves decision making
D. It improves the chain of communication
E. It adds all value stated above
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REFERENCES
Elizabeth H. (2008) business information system
Marshal. B and Paul, J. (2003), accounting information system 9 Ed printce hall inc
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