C.I.

10 STEP - GUIDE
STEP WHAT HOW
1.Get Cover Page: *School Profile:
Organized
* Project Title first ● Type of School
* School below
● Enrolment M/F
* Use prescribed template to be provided
● No. of Teachers
* Pictures of the Team members must be
uniform in size and also in teacher’s uniform ● Location

* Principal must be a part of the team as project ● School I.D.

consultant
● Special Features
* Include also the process owner in the C.I
Team ● Yr. Established

* School Profile not behind text of the school

picture

* Project background (Broad statement)

* Slide must be 7x7 with black text in calibri

font size 28

* Uniform color of graphs all throughout the

presentation

▪ School Head/ Cluster head

▪ Team Members

▪ Team Leader

▪ Scribe

▪ Documentation

▪ Communication

▪ Process Observer

▪ Process Owner

STEP 2 - Consider the project background

VOICE OF Formulate 1 question
(drop-out, reading level, etc…)
THE Based on project background (why)
COSTUMERS

2w22wwl1¹ o Validation of respo Themes/ Big ideas

7h8878m.nses – Validation table
Depending on the responses
● Affinity of the responses (commonalities)

● Have the frequency for each response

 STEP WHAT HOW
● Select the theme with the greatest number of
responses/frequencies. The theme helps in
choosing the correct process to investigate or
focus.
● After validation and thorough analysis, the
team will formulate conclusion on the chosen
process

STEP 3 Current Process (SIPOC) LEVEL 0 - SIPOC

Process: identify the process based on the

current state
Walk the
Process ▪ Observation –validation of the
process
▪ Identify inputs (materials)

▪ Customer-receiving end

LEVEL 1

▪ Processes – depend on the actual

observation
⮚ With storm clouds placed on the specific
process/activity/ step where there is a
problem

LEVEL 2

▪ Step-by-step activities per process

Process Flowchart

rectangle- process

Oval – start

Circle – link to another flow/step

Diamond – decision

STEP 4 Focus Problem Statement & Objective ❖ Current performance output is the basis
Statement
Identify PIAs in formulating the focus problem
statement & objective statement (in one
slide)

STEP 5 Root Cause Analysis (the team’s analysis) Why-why (English)

Root Cause Take Note:

Analysis
⮚ Head – contains the main problem
 STEP WHAT HOW
⮚ quantify the data in the storm clouds

⮚ RCA is a team analysis – inputs for this

may come from SIPOC, Storm Clouds,
FGD and actual observation results
● Validate the root causes using the root
cause validation template
● Identify priority valid causes

● Prioritize all the validated root causes

STEP 6 Develop Solutions Solutions developed based on priority valid

causes using the template (2-columns-
Develop
priority root cause & recommended
Solutions
improvements)

⮚ Implementation Plan

⮚ Based on the recommended

improvements, formulate the future
SIPOC/improved process

Take note:

✔ No more storm clouds

✔ The color of the box/font of the

improved step/process will be changed

STEP 7 Implementation Plan – Finalize improvement ▪ Potential Problem Analysis

plan
Finalize
▪ Ghantt Chart/Table on the plan of
improvement
plan implementation

STEP 8 Implementation Status ❖ Ghantt Chart/Table on the plan of

Pilot Solutions implementation
❖ Improvement Highlights – the enhanced
processes / something new in the
processes

Performance Outputs (Pilot) – before & after Graphical presentation

Learnings (Pilot)

STEP 9 ⮚ Implementation Plan & Status (Rollout) Graphical presentation

Rollout
⮚ Performance Outputs (Rollout) – comparison
Solutions
of pilot & rollout results ● Pictorials with descriptions
⮚ Implementation Highlights (rollout)
 STEP WHAT HOW
⮚ Learnings (rollout)

STEP 10 A3 of C.I. Project (Brochure) – the 3 A’s

Check Next Steps

Progress