ASM404 COMMUNICATION FOR

PROFESSIONALS

INDIVIDUAL ASSIGNMENT- POSITION PAPER

THE IMPACT OF USING MANY JARGON
WORDS, WHILE COMMUNICATING WITH THE
ORGANZATION EMPLOYEES

NAME NUR ANISAH BINTI ROSLI

STUDENT ID 2022458566
CLASS BA2321A
PREPARED FOR MADAM NURHAFIZAH
BINTI MOHD ZOLKAPLI
DATE OF SUBMISSION 11 DECEMBER 2022
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“The Impact of Using Many Jargon Words While Communicating with the
Organization Employees”

The article that I choose for my position paper is titled “The Impact of Using

Many Jargon Words While Communicating with the Organization Employees. This

article was written by Ngueviuta Patoko and Rashad Yazdanifard (Ngueviuta Patoko,

2014), and was published on 2 May 2014. This article is related to Chapter 3 in subject

Communication for Professionals that I have learned, which includes about language

to avoid when speaking and one of them is jargon. According to a source, jargon

means a specialized or technical language that is used in a particular context usually

by a particular profession, and may not be well understood by members of another

profession or people outside of the profession (Ifioque.com, n.d.). Jargon also can be

translated as meaningless talk or writing that one does not understand and it can be

characterized by unfamiliar vocabulary (Ngueviuta Patoko, 2014). Referring to this

article, I would like to discuss about the impact of using jargon language in

communications with employees.

First and foremost, the impact of using too many jargon words when

communicating is it might confuse the employees and cause unnecessary implications

(Schraeder, 2009) such as misinformation of the instructions given by organization to

employee. Some of the workers may be not familiar with the particular terms and it will

difficult for them to receive information from the high-ups. I am very sure when the top

management uses the clearer and simple words, the messages will positively

understood by the employees which can result in good quality of their works. The

problem could also happens to the organizations when managers tend to make

decisions in uncertainty because they are not sure how effectively information should

be shared to the employees (Nothhaft, 2010). This obviously shows that the

communication barrier are not only develop to employees, but to employers as well.
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Next, when the employees are facing the hardships in understanding the

messages given by the organization management, they are more likely to feel the job

insecurity and having a doubt towards the employers as well as the organization

(Salem, 2008). This is because the employees probably feel that the organization

might underestimating their ability and knowledge by using jargon language to

communicate. I believe that the organization should consider using the common

language as not all of the employees has the professional educational background that

encourage them to use them jargon terms. Especially in management department,

most of them are from management background so it is not efficient to use these

professional terms in communicating between organization and employees.

Last but not least, the communication barrier will result to difficulty in

transferring knowledge from organizations to employees and vice versa (Margaret L.

Sheng, 2013). The knowledge are commonly their skills and experiences with a

specific knowledge that need to be shared to employees so that they can get a new

idea about their work. In my opinion, it is better to share the knowledge in the common

language rather than the professional language, as long as the receiver can

understand the messages. However, it is not wrong to use the jargon terms in certain

part, it is to make the employees understand better about their work. At the same time,

the employees can learn about the terms that are usually used in the work space. By

this, they will not feel left out when they understand the organizational issues.

As a conclusion, I would like to say that communication is one of the influential

elements in the work space to make sure that all of the information are understood by

both of the employees and organization. The communication barrier might disturb the

efficiency of information transfer and will reduce the quality of outcome. The employees

may struggle to understand a few terms that can influence their work performance.

Instead of using too much jargon language in their daily statements or instructions, the

organization should try to alternate the terms with daily common language to prevent
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his problem from happening. It may result to a better communication and can help the

organization to achieve their goals smoothly.

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REFERENCES

Ngueviuta P., Rashad Y. (2014). The Impact of Using Many Jargon Words, While
Communicating with the Organization Employees. American Journal of
Industrial and Business Management, 4, 567-572.
http://dx.doi.org/10.4236/ajibm.2014.410061
Ifioque.com. (2019). How Jargons Can Pose Barrier in Communication. Retrieved from
Ifoque.com website: https://www.ifioque.com/communication-barrier/jargon
Schraeder, M. (2009). Incongruence in the Value of Employees: Organizational
Actions Speak Louder than Words. Development and Learning in Organization,
23, 4-5. http://dx.doi.org/10.1108/14777280910933702
Salem, P. (2008). The Seven Communication Reasons Organizations Do Not Change.
Corporate Communications: An International Journal, 13, 333-348.
http://dx.doi.org/10.1108/13563280810893698
Nothhaft, W. (2010). Communication Management as a Second-Order Management
Function: Roles and Functions of the Communication Executive—Results from
a Shadowing Study. Journal of Communication Management, 14, 127- 140.
http://dx.doi.org./10.1108/13632541011034583
Sheng, M.L. and Chang, S.Y. (2013). Knowledge Barriers, Knowledge Transfer, and
Innovation Competitive Advantage in Healthcare Settings. Management
Decision, 51, 461-478. http://dx.doi.org/10.1108/00251741311309607