Basic Sep Question Bank For Crew - R0 - R - 10jul20

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CHINHANH
TRUNG TAM HU.AN LuviN
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Tp. H8 Chi Minh, ngay 10 thang ::J- niim 2020
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QUYETDJNH
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CHI NHANH T6: ir;.1 ·l GL i il tT NAM. CTCP
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qm\n tri Tflng cong Hang khong Vii%t Nam- CTCP vs vi c ban hanh Quy ch6 tfl chuc
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Theo dS nghj cua Khoa HLCN tsti cong van s6 34ffTHL-HLCN ngay 06/07/2020;
Theo dJ nghj cua Phong DBCL,
QUYETBJNH:
Di u 1. Phe chudn ban hanh Idn 03, sua dfli 00 Ngan hang cau h6i an toan bay ca
ban cho lap ca ban va lap djnh ky danh cho phi ccing va ti€p vien g6m 419 cau h6i
(trong d6 c6 47 cau h6i khcing duqc sai).
DiOu 2. Quy6t djnh nay c6 hi u h,rc tu ngay ky. Cac quy8t djnh trai v6i quy6t dinh
nay deu bi bai b6.
Di u 3, Ngan hang cau h6i an toan bay ca ban duqc ap di,mg trong cong tac hudn
luy n phi ccing, titlp vien hang khong t(li TTHL.
Diau 4. Can b◊ quim ly Khoa HLCN. Phong QLDT, giao vien, h9c vien vii cac ca
nhan lien quan chju trach nhi m thi hilnh quyet djnh nay.I.
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Ha Duy Quang
SEP QUESTION BANK FOR CREW - RECURRENT TRAINING
CHAPTER 2: POLICY
1. (PCA) All cabin crew are under the authority of the commander. Who is this
authority is normally delegated to?
a. The Purser.
b. The First Officer.
c. All mentioned.
2. (CA) What are the duties and responsibilities of cabin crew?

a. Informing passengers on emergency and safety procedures and ensuring the safety
of passengers through all phases of a flight.
b. Managing any emergency situation in accordance with Operations Manual(s) and
c01mnander instmctions.
c. All mentioned.
3. Deleted this question
4. (PCA) The minimum number of cabin crew members (minimum safety crew) is:
a. One for every 50 or fraction of 50 passenger seats, and not less than the number of
cabin crew, who are actually participated in the cabin evacuation demonstration or
analysis required during aircraft certification.
b. One for every 30 or fraction of 30 passenger seats, and not less than the number of
cabin crew, who are actually participated in the cabin evacuation demonstration or
analysis required during aircraft certification.
c. One for every 50 passengers and not less than the number of cabin crew, who are
actually participated in the cabin evacuation demonstration or analysis required
during aircraft certification.
5. (PCA) Which statement is TRUE?

a. The minimum number of cabin crew members shall not be less than the number of
cabins exits.
b. In long-range over water flights, the number of cabin crew members shall not be
less than the number oflife rafts carried.
c. In long-range over water flights, the number of cabin crew members shall not be
less than the number of slides/rafts carried.
6. (PCA) A purser must be nominated for every flight. If the initial purser is
incapacitated, the c01mnander shall:
a. Designate the most senior cabin crew member as a new purser.
b. Designate any cabin crew member as a new purser.
c. Delay the flight until another purser is nominated.
8. (CA) Crew members shall, on request of a law enforcement officer or the Authority,
yield to a test to indicate the presence of alcohol or psychoactive substances in the
blood at any time:
a. Up to 8 hours before acting as a crew member.
b. When finding any suspicion, without prior notice.
c. All mentioned.
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9. (CA) Which statement is UNTRUE?

a. Crew members that are identified as engaging in any kind of problematic use of
psychoactive substances, including alcohol shall be removed from duty.
b. Problematic use of psychoactive substances is the use of one or more
psychoactive substances by aviation personnel in a way that causes a mental or
physical problem or a disorder.
c. A psychoactive substance that can produce mood changes or distorted perceptions
in humans, including alcohol, coffee and tobacco.
10. (CA) Before a flight assignment, a crew member should not:

a. Practice deep diving to a depth exceeding 10 meters within 72 hours.
b. Donate blood within 48 hours.
c. Take any medication.
11. (CA) Crew members must not commence a flight duty period with a blood alcohol
level in excess of:
a. 0.2 mg/1
b. 0.2 g/1
C. 0.5g/l
12. (CA) Within how many hours before a flight assignment shouldn't crew members
practice deep diving to a depth exceeding 10 meters?
a. 24 hours.
b. 48 hours.
c. 72 hours.
13. (CA) Within how many hours before a flight assignment shouldn't crew members
donate blood?
a. 24 hours.
b. 48 hours.
c. 72 hours.
14. (CA) All crew members who are required by the licensing authorities to wear
corrective lenses are required to carry at least .... pair(s) of spectacles with them on
all occasions whilst operating their license.
a. 2
b. 1
C. 3
15. (CA) After any surgical operations, what should crew member do prior to returning to
their flying duties?
a. Aero-medical advice.
b. 48 hours rest time.
c. All mentioned.
16. (PCA) On each flight, who has authority to discharge all his statutory and company
responsibilities for the operation, the disposition and safety of the aircraft and the
safety of all persons on board?
a. Captain of the flight.
b. PIC of the flight.
c. Chief purser of the flight.
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17. (PCA) Which statement is UNTRUE?

a. The PIC shall have the right to refuse transportation of any person, or any part of
the cargo, which in his opinion, may cause a potential hazard to the safety of the
aircraft or its occupants.
b. The PIC shall not allow a person to be carried in the aircraft who appears to be
under the influence of alcohol or dmgs to the extent that the safety of the aircraft
or its occupants is likely to be endangered.
c. The PIC shall have the right to refuse transportation of inadmissible passengers,
deportees or persons in custody if they are escorted by an armed man.
19. (PC) Who are authorized for travel in the flight deck with penmss1011 and with a
possession of a flight deck pennit issued by the CAAV or by VNA?
a. Flight Inspector/Flight Operations Inspector of the CAAV in a specific function
on board; Experts and other persons of the CAAV with a specific or general
function on board; Air traffic controllers on familiarization flights.
b. Flight crew or cabin crew members on positioning flights; Experts and other
persons of the CAAV with a specific or general function on board; Air traffic
controllers on familiarization flights.
c. Engineers with duties relating to the flight; Flight crew or cabin crew members on
positioning flights; Flight operations employees on duty.
20. (PC) What are requirements for vacant crew seat users who are not members of the
operating flight or cabin crew?
a. He/she is requested to wear a valid Aviation Identification Card at all times of the
flight.
b. He/she shall be properly briefed on safety procedures and equipment and relevant
operating procedures.
c. All mentioned.
21. (CA) Which statement is TRUE?

a. In the absence of duty cockpit crew, the duty Purser will assume responsibility for
the operation of cabin access doors only.
b. In the absence of duty cockpit crew, the duty Purser will assume responsibility for
the operation of all aircraft doors, including cabin access and cargo doors.
c. In the absence of duty cockpit crew the Ground Engineers, trained in the A/C
type, shall assume responsibility for the operation of all aircraft doors, including
cabin access and cargo doors.
22. (CA) If an emergency situation develops during takeoff or landing, what shall cabin
crew do?
a. Advise the c01mnander by interphone immediately in spite of the sterile flight
deck phase, then advise the purser.
b. Advise the purser by interphone due to the sterile flight deck phase.
c. Advise the purser by interphone immediately, who will in turn advise the
c01mnander due to the sterile flight deck phase.
23. (PCA) Before unlocking and opening the flight deck door, what must crew member
check and confirm with the pilot in the flight deck?
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a. The entire area outside the flight deck door is clear.

b. The agreed password and signal are correct.
c. No passenger is in the FWD lavatory.
24. (PC) Which statement is UNTRUE?

a. The number of flight deck entries/exits should be minimized.
b. Prior to one pilot leaving the flight deck for any reason, a cabin crew member
must be called to the flight deck.
c. For aircraft fitted with security cameras (CCTV), the flight deck crew may
observe the video screen to confirm the identity of the crew member requesting
flight deck entry and unlocking the flight deck door without using the "Request
entry to the flight deck procedure".

a. The commander shall be notified in advance when special categories of
passengers are to be carried on board and approve of transportation of them.
b. The commander must be informed and approve of the transportation of any sick
passengers or persons with reduced mobility.
c. The transportation of special categories of passengers shall be approved by the
Passenger Handling Department and the commander shall be notified before the
flight.
26. (PCA) The escort of the special categories of passengers must be:
a. At least 18 years old, well-training, physically and mentally able and willing to
evacuate the special categories of passengers in case of emergency.
b. Understanding cabin crew's instmctions, physically and mentally able and willing
to evacuate the special categories of passengers in case of emergency.
c. At least 18 years old, understanding cabin crew's instmctions, physically and
mentally able and willing to evacuate the special categories of passengers in case
of emergency.
27. (PCA) What is the definition of tenn "Ambulatory"?

a. Passengers whose physical, medical or mental condition necessitates special
consideration from airline personnel during ground handling, embarkation, in
flight, disembarkation or during an emergency situation.
b. Disabled passengers able to embark, move around the cabin and disembark
unassisted.
c. Disabled passengers without the capability of movement and who require
assistance.
28. (CA) During boarding, what should cabin crew do if he/she finds out that a disabled
passenger happens to seat in an exit row?
a. Re-seat the disabled passenger to a non-exit row seat then inform the purser.
b. Report to the purser.
c. Inform the ground staff who shall re-seat disabled passenger.
29. (CA) When there is a disabled passenger on board, what should cabin crew personally
brief him/her?
a. In the event of an emergency, cabin crew members will assist disabled passengers
to evacuate the aircraft in the most appropriate manner.
b. The nearest emergency exit and the time to move to the emergency exit in cases of
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emergency (non-ambulatory).
c. All mentioned.
30. (PCA) What is the acceptant number of BLND passengers travelling without escort
on each flight?
a. It is equal to the number of emergency exits of each aircraft.
b. It is equal to half of the number of emergency exits of each aircraft.
c. No limitation.
31. (PCA) What is the acceptant number of DEAF passengers travelling without escort on
each flight?
c. No limitation.
32. (PCA) What is the acceptant number of WCHC passengers travelling without escort
on each flight?
c. No limitation.
33. (PCA) What is the acceptant number of DPNA passengers travelling with escort on
each flight?
c. No limitation.
34. (PCA) What is the acceptant number ofUMNR from 2 to 6 years of age passengers on
each flight?
c. No limitation.
35. (PCA) What are the limitations applying to adults/cabin crew accompanymg an
INFT/CHLD?
a. Maximum 01 INFT and 01 CHLD under 6 years of age.
b. Maximum 02 CHLD, each is under 6 years of age.
c. All mentioned.
36. (CA) When there is a BLND passenger on board, cabin crew should personally brief
him/her on the following:
a. Cabin crew the call button, the control of the seat table and air vents.
b. Fastening and release of the seat belt, the location of the nearest exit.
c. All mentioned.

a. Any walking sticks, cmtches or other aids of physically challenged passengers
should be taken after boarding and stowed until those passengers are ready to
disembark or needs to use them in flight.
b. Any walking sticks, cmtches or other aids of physically challenged passengers
should be stowed next to them in order to use in an emergency evacuation.
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c. All physically challenged passengers require help to varying degrees and, if

necessary, they should be given a personal safety briefing before take-off.
38. (C) What are restrictions on MEDA passengers carrying syringes on board?
a. MEDA passengers carrying syringes on board are carried only in flights with
minimum flight time is 2h30'.
b. MEDA passengers are allowed to carry syringes and hypodermic needles more
than 3 cm long on board if a prior notice is advised and confirmed by VNA.
c. All mentioned.
39. (C) Which statement is UNTRUE?

a. The purser receives the set of syringes and hypodermic needles from the ground
handling unit and hand over to MEDA passengers right after take-off.
b. Cabin crew supervise passengers during the time the passengers uses syringes and
hypodermic needles on board.
c. Cabin crew withdraw used syrmges and hypodermic needles
immediately after passengers have finished the use of them and follow
"Requirements for storage of medical waste" for storage instmctions.

a. The escort of OXYG passengers can connect or disconnect oxygen dispensing
equipment to or from an oxygen cylinder during the flight.
b. STCR/ OXYG passengers must be accompanied by escort, who must be a medical
qualified physician.
c. No more than one (01) MEDA passenger requiring STCR/ OXYG is accepted for
carriage per flight.
41. (CA) What are the regulations of transporting INFT on VNA flights?
a. Infants of seven days old and younger are not accepted; Infant seat belts must be
distributed; Cabin crew shall demonstrate the correct method of holding an infant
in an emergency landing (The BRACE position).
b. Infants of seven years old and younger are not accepted; Infants will be
accompanied by an adult who are the parent only; There will be one escort for
each infant.
c. Infants of seven days old and younger are not accepted; The infant shall be held in
the anns of the accompanying adult and the safety belt of this adult seat must also
strap the infant.

a. Basinets or baby cots, if available, will not be distributed by cabin crew until after
the FASTEN SEAT BELT sign has been switched off.
b. Infant weight must less than 11 kilograms if he or she wishes to use an in-flight
baby basinet.
c. All mentioned.
43. (CA) For safety reason in emergency situations, each adult/cabin crew member can
accompany:
a. Maximum O1 INFT and O1 CHLD under 6 years of age or 02 CHLD, each is
under 6 years of age.
b. Maximum 02 INFT and O1 CHLD under 6 years of age or 03 CHLD, each is
under 6 years of age.
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c. Maximum 02 INFT or 02 CHLD, each is under 6 years of age.
44. (PCA) What is the total number of infants accepted on VNA flights?
a. 15% total number of passenger seats for ATR72/A321/A350/B787.
b. 12% total number of passenger seats for ATR72/A321/A350/B787.
c. 10% total number of passenger seats for ATR72/A321/A350/B787.
45. (CA) Who is an Unaccompanied Minor (UMNR)?

a. An Unaccompanied Minor is a child from 2 to 12 years of age travelling without
his/her parent.
b. An Unaccompanied Minor is an infant from 0 to 2 years of age travelling without
his/her parent.
c. All mentioned.
46. (CA) Which Unaccompanied Minors (UMNRs) are required cabin crew accompanied
service?
a. UMs aged between 2 and less than 6 years.
b. UMs aged between 6 and less than 12 years.
c. All mentioned

a. Each UM aged between 2 and less than 4 years must be accompanied by one
cabin crew member.
b. Each cabin crew member is allowed to accompany a group of maximum 2 UMs
aged between 4 and less than 6 years.
c. The total UMs aged between 6 and less than 12 years accepted for carriage on
Business class will not be restricted.
48. (CA) For safety reasons and if possible, seat allocation for UMNRs is as follows:
a. Be placed next to a sympathetic adult but not elderly passengers.
b. If two or more children are travelling unaccompanied, be grouped in such a way
that they can be supervised by cabin crew.
c. All mentioned.
49. (PCA) Who is an Inadmissible Passenger (INAD)?

a. An INAD is a passenger who is not immigrated into a country because he/she
does not own legal travel documents.
b. An INAD is a passenger who is not accepted for carriage in a connecting flight.
c. All mentioned.
50. (PCA) Who is a Deportee passenger?

a. A deported passenger is a person who is not immigrated into a country because
he/she does not own legal travel documents.
b. A deported passenger is a person who is refused to carry by the carrier owing to
not having a valid ticket or legal travel documents...
c. A deported passenger is a person who has immigrated into a country legally or
illegally but then is requested to depart from the country by the local authorities.

a. The commander must be informed and approve of the transportation of any
Inadmissible Passengers, Deportees and Criminals.
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b. VNA has the right to refuse to carry deportees, criminals if there is a suspicion of
being unsafe and insecurity to the flight.
c. Transferring a deportee from a country to a certain point is the obligation ofVNA.
52. (PCA) What is the limitation for carriage of refused immigrants with security escort
on VNA flights?
a. No more than 5 persons per flight.
b. No more than 3 persons per flight.
c. No limit.

a. For a passenger who is a criminal, there must be at least one security escort to one
criminal.
b. There must be no more than 5 criminal passengers per flight.
c. If there are more than 5 criminal passengers per flight, the Station Manager will
inform the Aviation Security Division by fax or SITA to receive approval of the
Civil Aviation Authority of Vietnam 2 days prior STD.
54. (CA) What is the handling procedure for INAD passengers?

a. INAD passengers will be embarked the aircraft before other passengers and
disembarked last.
b. If the inadmissible passenger is violent or is likely to pose a security risk to the
aircraft, crew and other passengers, then the procedures for handling a deportee
must be followed.
c. All mentioned.
55. (CA) Seat allocation and handling procedure for Deportee passengers:
a. The deportee's seat must be allocated in the rear of the cabin, away from the
emergency exit.
b. Deported passenger and escort (if any) should not be served any alcoholic drinks
and instmments that can be used as a weapon to create danger to other passengers.
c. All mentioned.
56. (CA) What is the handling procedure for unaccompanied deportee passengers?
a. Station manager has the responsibility to keep and handover the deportee's
passport to the purser.
b. Upon arrival, cabin crew handover the deportee together with the "Order of
Deportee" form to the station manager at arrival station.
c. All mentioned.
57. (CA) What actions must be taken ifthere is a severely ill passenger onboard?
a. The ill person should be isolated for the comfort and the safety of the ill person
and of the others passengers.
b. First aid must be provided by cabin crew or by a medically qualified passenger.
c. All mentioned.
58. (PCA) If a passenger is considered death onboard, which of the following information
that cabin crew shall inform the commander?
a. The full name of the passenger; Nationality; Passenger's items related to the death
(if any).
b. Date of birth; Departure/arrival station; The history of diseases.
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c. The full name of the passenger; Nationality; Passenger's companion (if any).

a. Cabin crew must keep passenger's items related to the death (if any), such as:
meal, drink...
b. Cabin crew has no responsibility to keep and itemized passenger's valuables.
c. Cabin crew may move the dead passenger to another seat (if seat available)
instead of changing seats for other closed passengers.

a. If a passenger is considered death onboard, the purser makes a report about the
passenger on a "Passenger's health irregularity report".
b. If a passenger is considered death onboard, symptoms and diagnosis before and
after the passenger's death must be remarked.
c. If a passenger is considered death onboard, the signatures of two passengers on
the flight as the witness of the situation must be made.
61. (PCA) Who will take the responsibility to manage the situation of handling
passengers under influence of alcohol or dmg?
a. The Co1mnander.
b. The Purser.
c. The flight crew will leave the flight deck to help the cabin crew manage the
situation.

a. Baggage should not be placed behind passenger's legs or in front of their legs at
any fixed bulkhead, during take-off or landing.
b. Access to emergency exits and aisles must be kept clear of obstmction when the
aircraft is moving on the surface, during take-off or landing, or while passengers
remain on board.
c. For security reasons, cabin crew should not assist passengers in stowing their
belongings.
63. (CA) What does limitation apply to passengers' carry-on baggage?

a. All mentioned.
b. Maximum carry-on baggage allowance applicable to Business class passengers is
two (2) pieces plus one (1) accessory and total weight is not exceed 18 kg.
c. Maximum carry-on baggage allowance applicable to Economy class passengers is
one (1) piece plus one (1) accessory and total weight is not exceed 12 kg.

a. Each passenger is allowed to carry the capacity ofliquids not greater than 1000ml
on his/ her person.
b. Liquid must be carried in containers with a capacity not greater than 100ml and
such containers must be completely closed.
c. Liquid could be carried in any containers but a capacity of liquids not greater than
100ml and such containers must be completely closed.
65. (CA) What is the cabin crew responsibility with the Cabin baggage service (CBBG)?
a. Cabin crew is responsible for securing CBBG to the seat by a seat belt and/ or an
extra seat belt at the departing airport.
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b. Cabin crew is responsible for stowing CBBG in the available compartment at the
departing airport.
c. Cabin crew is responsible for helping passengers stowing CBBG in the overhead
locker at the departing airport.
66. (PC) VNA shall not accept to transport weapons and munitions carried on the person
of passengers or in carry-on baggage or loaded in the flight deck or cabin areas,
except for the following cases:
a. Soldiers of Protection Police Division - Police Ministry for Communist,
Government High ranking leaders, Foreign guests, VIP protection on Vietnam
Airlines flights, with weapons permission and weapon carrying on board
permission issued by Protection Police Division-Police Ministry and CAAV.
b. Airline's security staff on duty.
c. Passengers carry sporting weapons and ammunition for sporting weapons.
67. (PC) What are the mles applying to passenger(s) carrying weapons and munitions
once accepted?
a. The cartridges must be removed from firearms for safe transport.
b. The Purser shall ensure that all armed individuals on board the aircraft are known
to each other, even their seating positions.
c. All mentioned.

a. Any infant must be attended by an adult (more than 18 years old). This adult may
hold the infant in his/her arms and the safety belt of this adult seat must not strap
the infant but only the adult.
b. All persons on board aged 2 years or more must occupy a fixed seat fitted with a
safety belt.
c. Cabin crew must fasten the seat belt and shoulder harness whenever the SEAT
BELT sign is ON.
69. (CA) What are the regulations applying on infant restraint?

a. A supplementary loop belt must be used for the infant while the SEAT BELT sign
is ON.
b. An extension seat belt must be used for the infant while the SEAT BELT sign is
ON.
c. Child/infant restrain devices such as child safety seats (car seats) will not be
accepted on board.
70. (CA) When may babies be accommodated on aircraft fitted carry-cots?

a. During cmise, from after take-off until before landing.
b. During cmise, from after take-off until before landing but not during period when
the SEAT BELT sign is ON.
c. From the time they have boarded the aircraft until disembarking.
71. (CA) Which conditions will child safety seats (car seats) be accepted on board for
child use?
a. The child safety seat must be properly secured to an approved forward facing seat.
b. The safety seat must bear the appropriate label that indicated the certification for
use in aircraft.
c. All mentioned.
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72. (CA) Which of the following conditions is NOT compulsory for the wearing of seat
belts and safety harnesses by all cabin crew members at their assigned stations?
a. During taxiing except when cabin crew perform safety-related duties.
b. When the aircraft is flying at an altitude ofless than 1,000 Ft above terrain.
c. Whenever cabin crew members are at their assigned stations.
73. (PCA) What are the regulations applying on passenger restraint?

a. Each passenger occupying a seat or berth shall fasten his or her safety belt and
keep it fastened while the SEAT BELT sign is lighted.
b. Each passenger must have his/her seat belt fastened while sleeping.
c. All mentioned.
74. (PCA) What actions that cabin crew SHOULD NOT do when the SEAT BELT sign is
ON:
a. The purser shall make an appropriate PA announcement, regarding the
requirement that passengers must ensure their seat belts are fastened.
b. Cabin crew visually check that passengers are seated with seat belts fastened and
cabin baggage stowed.
c. All cabin crew must be seated, ensure that passengers in the general area have
fastened their seat belts; Any cabin crew member that observes passenger(s) have
not fastened their seat belts should remain in position and visually demonstrate the
necessary actions to correct the situation.
75. (PCA) What are regulations applying on the use of seat belts in turbulent conditions?
a. When a passenger is seen to unfasten his seat belt or attempts to leave his/her seat,
the passenger must be asked to remain seated and strapped in.
b. If a passenger insists on moving, he/she should not be prevented, but must be
warned by cabin crew to take particular care.
c. All mentioned.
76. (PCA) In the interests of safety, which of the following regulations DO NOT apply on
flight crew meals and drinks:
a. Flight crew members can be served at the same time but not the same dishes to
avoid risks from food contamination.
b. Meal containers, foods and drinks must be carefully handled in the cockpit to
avoid the possibility of spillage that might put equipment at risk. Drink containers
should not be filled more than two-thirds (2/3) full.
c. No alcoholic drinks (in any form) are to be served in the cockpit during periods of
duty.
77. (PCA) Which of the following is NOT TRUE on the in-flight handling procedure of
live animals in the cabin:
a. Captain shall be informed of the content of the "Special Information to the Cabin
Crew" form by the purser.
b. Before closing aircraft door, if the pet annoys cabin crew or any other passenger,
the cabin attendants could ask for approval from the captain to remove that pet
from the cabin to the cargo hold.
c. During take-off and landing, the cabin attendants instmct the passenger to keep the
pet on the floor with the pet chain secure to a rigid stmcture.
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78. (CA) For the ramp safety, which of the following matters must be ensured by the
cabin crew:
a. Prior to passenger boarding by the bridge, cabin crew must ensure that there is no
ice or snow on the bridge.
b. Ramp safety is not cabin crew's responsibility.
c. Cabin crew must not allow passengers to walk on the ramp to access the tenninal
building.
79. (CA) To minimize the risk of injuries for the elderly or adults carrying an infant when
using stairs to disembark the aircraft, cabin crew must:
a. Walk ahead of special attention passengers (the elderly or adults carrying an
infant ... ) during deplaning.
b. Not allow the elderly or adults carrying an infant to disembark the aircraft by stairs.
c. Ask the ground staff to walk with the elderly or adults carrying an infant.
80. (CA) What is the meaning of the term "Contaminated surface awareness"?
a. All surfaces of the aircraft including wings, flaps/ slats and all control surfaces,
horizontal stabilizer and elevators, fin and mdder must be free of frost, ice and
snow prior to take-off. Cabin crew must report to the commander any observed
surface contamination of ice.
b. All surfaces of the aircraft including wings, flaps/ slats and all control surfaces,
horizontal stabilizer and elevators, fin and mdder must be free of dust prior to
take off. Cabin crew must report to the commander any observed surface
contamination of dust.
c. All surfaces of the aircraft including wings, flaps/ slats and all control surfaces,
horizontal stabilizer and elevators, fin and mdder must be free of oil prior to take
off. Cabin crew must report to the commander any observed surface
contamination of oil.
81. (PCA) What kinds of PEDs are permitted to be used at all times on VNA flights?
a. Electronic shavers.
b. Radio controlled toys.
c. Personal air purifiers.
82. (PCA) What kinds of PEDs are permitted to be used during flight at and above 10,000
feet?
a. Customer-owned electronic noise-cancelling/reduction headphones.
b. Computers and printers modems connected directly to aircraft satellite phones or
via wireless internet.
c. All mentioned.
83. (PCA) What kinds of PEDs are prohibited to be used at all times on VNA flights?
a. Portable personal listening devices (compact disc, cassette players).
b. Electronic games without a remote control.
c. AM/FM transmitters and receivers (including televisions, radios).
84. (PCA) Which devices are Transmitting Portable Electronic Devices (T-PEDS)?
a. Bluetooth devices.
b. Wireless mouse.
c. Personal air purifiers.
12
85. (PCA) Which devices are prohibited during taxi, take-off, landing and flight
operations below 10,000 feet?
a. E-readers equipped with a transmitting function.
b. Hearing aids.
c. Heart pacemakers.
86. (PCA) What are PEDs pennitted for use during taxi, take-off, cmise, approach and
landing with restrictions?
a. Tablets, Bluetooth devices, Electronic games with a transmitting function being off.
b. Digital media players, Electronic games without remote controls, Electronic
simulated smoking devices.
c. E-readers, VHF scanner receivers, Mobile phones / smart phones.
87. (PCA) Which of the following is included in PED on board using instmctions?
a. Large PEDs (laptop or computer) must be stowed in overhead lockers or under the
seats.
b. All PEDs, when being used, must be set SILENT to minimize interference with
higher priority in-flight co1mmmication.
c. All mentioned.
88. (PCA) According to PED on board using instmctions, passengers must be advised:
a. To leave their PEDs unsecured in adjacent empty seats or on the laps.
b. Not to use the seat pockets for securing PEDs of over 1.3kg in weight.
c. Not to secure small PEDs (not heavier than 1.3kg) by placing them in the seat
pockets.
89. (PCA) Which of the following is included in PED-related procedures during boarding?
a. Cabin crew make an announcement on instmctions of using, stowage and
securing ofPEDs.
b. Cabin crew members prohibit the use of suspected PEDs.
c. Cabin crew make an announcement to instmct passenger(s) to tenninate the use of
PEDs.
90. (PCA) Which of the following is included in PED-related procedures after take-off?
a. An announcement is made for pennission of using and restrictions applied for
PED (at or above 10,000 feet).
b. An announcement is made to remind passengers of compliance with the PED's
policy.
c. An announcement is made on the prohibitions of restricted TPEDs.
91. (PCA) During refueling, Cabin crew makes an announcement:

a. On restricted use of PEDs.
b. On instmctions of using, stowage and securing of PEDs.
c. On the prohibitions of restricted TPEDs.
92. (PCA) During descent, Cabin crew makes an announcement:

a. On restricted use of PEDs.
b. On instmctions of using, stowage and securing of PEDs.
c. On the prohibitions of restricted TPEDs.
93. (PCA) What do cabin crew have to do if interference with the aircraft systems or
13
equipment is suspected from use of a device?

a. Instmct passenger(s) to use devices.
b. Check the passenger compliance with the PED's policy.
c. Prohibit the use of suspected device.
94. (P) What shall the Commander do if interference with the aircraft systems or
equipment is suspected from use of a device?
a. Enter Technical Log any suspect of causing interference to aircraft operation
relating to the use of PED.
b. Photograph the suspected PED, if possible and report incidents of PED interference.
c. Recheck the aircraft systems and equipment failure.
95. (P) What is information in the Co1mnander report of PED interference incidents?
a. The description of interference.
b. The aircraft systems affected.
c. All mentioned.
96. (PCA) Passengers who do NOT adhere to the policy regarding the use of PED are
considered:
a. Unmly passengers.
b. Trouble making passengers.
c. Bothering passengers.
97. (PCA) What are PEDs prohibited at all times?

a. Personal air purifiers, AM/FM transmitters and receivers (including televisions,
radios).
b. Remote-control devices (customer-owned), Digital media players.
c. AM/FM transmitters and receivers (including televisions, radios), E-readers.
98. (PCA) What are PEDs pennitted during flight at and above 10,000 feet?
a. Computers and printers' modems connected directly to aircraft satellite phone or
via wireless internet, hearing aids.
b. E-readers, customer-owned electronic noise-cancelling/reduction headphones,
hearing aids.
c. Electronic calculators, voice recorders, computers and printers modems connected
directly to aircraft satellite phone or via wireless internet.
99. (PCA) Which kinds of PED are prohibited during refueling?

a. Computers and printers' modems connected directly to aircraft satellite phones or
via wireless internet.
b. AM/FM transmitters and receivers (including televisions, radios).
c. All mentioned.
100. (PCA) Cabin crew has schedule of standby from 05:00 until 15:00. If not
leading to assignment of an FDP, the standby time counts as:
a. Flight Time.
b. Rest Period
c. Duty Time.
101. (PCA) Flight duty period begins:
14
a. When passengers board the aircraft.

b. At 1 hour before ETD.
c. When cabin crew present at the aircraft.
102. (PCA) Flight Time is calculated when an aircraft first moving from its parking
place for the purpose of taking off until:
a. The last passenger disembarks the aircraft.
b. It is chocked on.
c. It comes to rest on the designated parking position and all engines are shut
down.
103. (PCA) Comparing Flight Time to Flight Duty Period,

a. Flight Time is less than Flight Duty Period
b. Flight Time is more than Flight Duty Period
c. Flight Time is equal to Flight Duty Period.
104. (PCA) Minimum Rest Time required before undertaking a Flight Duty Period
at home base when the company is not responsible for your accommodation is:
a. the greater of preceding duty period or 12 hours.
b. the greater of preceding duty period or 13 hours.
c. the greater of preceding duty period or 14 hours.
105. (PCA) Flight Duty Period consists of:

a. Transit time if suitable resting accommodation
b. Standby if suitable resting accommodation
c. Deadheading time prior to operating sector
106. (PCA) Night Duty means a duty period:

a. From 23:00 to 06:00 local time
b. From 23:00 to 04:00 local time
c. All mentioned (CCOM 2.7.1)
107. (PCA) The assignment of duty on reserved days must be notified:

a. At least 24 hours before such day
b. At least 24 hours before EDT
c. at the time no later than 10:00pm before such day
108. (PCA) Minimum number of cabin crew member for flight SGN - HKG - SGN
operated on 16C/162Y-A321 shall be:
a. 4 cabin crew members
b. 5 cabin crew members
c. 6 cabin crew members
109. (PCA) Minimum number of cabin crew member for flight SGN - PQC - SGN
operated on 8C/195Y-A321 shall be:
a. 4 cabin crew members
b. 5 cabin crew members
15
c. 6 cabin crew members
110. (PCA) When passengers are on board a parked aircraft, the minimum number
of cabin crew member shall be:
a. The number that required for flight operation
b. One-half that required for flight operation
c. The number that required for main door exits of such aircraft
111. (PCA) Dead head transportation shall

a. Count as a sector
b. Count as duty period
c. Count as Flight Time
112. (PCA) If the initial purser is incapacitated or not fit for duty inflight, who
shall be designated as a new purser?
a. The other purser on positioning flight
b. The most senior cabin crew member be designated by the commander
c. The training purser on such flight
113. (PCA) Maximum daily Flight Duty Period (FDP) for crew member can be
increased to
a. Max FDP + 1/2 Break time (on the ground) if consecutive hours break< 3
hours
b. Max FDP + 1/2 Break time (on the ground) if consecutive hours break>/=
3 hours
c. Max FDP + 80% Break time (on the ground) if consecutive hours break>/=
3 hours
114. (PCA) Split duty is applied for:

a. Consecutive hours break >= 3 hours
b. Flight with in-flight rest
c. All mentioned
115. (PCA) Which statement is UNTRUE:

a. The maximum duration of standby is 16 hours
b. Standby time does not count as duty time
c. A part of time spent on standby counts as duty time
116. (PCA) The minimum recurrent extended recove1y rest period shall be:
a. 36 hours
b. 2 local nights
c. Combination of all mention
117. (PCA) In which case, the max daily Flight Duty Period is limited to 10 hours
a. 6 sectors for acclimatized crew member
b. 4 sectors with reporting time in 05:00 - 05:14 local time
c. More than 3 night duties are assigned consecutively
16
118. (PCA) Time spent on an aircraft as relief crew member (resting) shall not be
included in Flight Duty Period
a. Trne
b. False
119. (PCA) If minimum in-flight rest with class 3 rest facility is 2 hours, the
maximum extended FDP for cabin crew is:
a. Up to 14:30 hours
b. 14:31 - 15:00 hours
c. 15:01 - 15:30 hours
120. (PCA) The total duty periods to which a crew member may be assigned shall
not exceed:
a. 60 hours in any 7 consecutive days
b. 110 hours in 28 consecutive days
c. All mentioned
121. (PCA) The combination of standby and FDP do not lead to more than:
a. 18 hours of continuous awake, except when in-flight rest facility
available and used
b. 18 hours of continuous awake, even when in-flight rest facility
available and used
c. 16 hours of continuous awake, except when in-flight rest facility
available and used
122. (PCA) Cabin crew should NOT practice the deep diving to a depth exceeding
10 meters within...
a. 48 hours before any flight duty
b. 24 hours before duty time.
c. 72 hours before duty time.
123. (PCA) Is there any limitation for inadmissible passengers each flight?
a. Yes. Maximum 5 paxs
b. Yes. Maximum 3 paxs.
c. No limitation.
124. (PCA) The maximum number of unaccompanied blind passengers are

allowed to cany each flight ....
a. not more than the number of emergency exits of the individual aircraft.
b. not more than half the number of emergency exits of the individual aircraft.
c. not more than 10% of the total passenger seats.
125. (PCA) According to FOM & CCOM, on A321 aircraft with configuration
l 6C/l 68Y, the minimum 5 cabin crew members will apply on which of the
following flights?
a. SGN-VDH-SGN.
17
b. CXR - HGH - CXR.

c. All mentioned.
126. (PCA) Which statement is UNTRUE? (Refer to FOM & CCOM)

a. Long-range over-water flight is a flight on route where the aircraft may be
over water at more than a distance from land suitable for making an
emergency landing corresponding to 30 minutes at crnising speed or 100
NM, whichever is the lesser ...
b. Long-range overwater flights operated by VNA A321 are flights over the
sea.
c. Long-range overwater flights operated by VNA A321 are flights from
Vietnam to destinations in Southeast Asia.
127. (PCA) According to FOM & CCOM, which of the following flights (operated
by A321) is not long-range over water flight and the minimum of cabin crew
required for this flight shall apply to "Other flights" column:
a. SGN - PQC - SGN
b. SGN - SIN - SGN
c. SGN - TPE - SGN
16C/168Y, the minimum 5 cabin crew members will apply on which of the
following flights?
a. SGN -PQC- SGN.
b. DAD - CTU - DAD
c. All mentioned
16C/168Y, the minimum of 5 cabin crew members will apply on which of the
following flights?
a. SGN-VDH-SGN.
b. CXR - HGH - CXR.
c. All mentioned.
by 8C/195Y-A321) requires the minimum of 6 cabin crew members:
a. SGN-DAD-SGN
b. SGN - SIN - SGN
c. All mentioned
by A321) is not a long-range over water flight and the minimum of cabin crew
members required for this flight shall apply to the "Other flights" column:
a. SGN - PQC - SGN
b. SGN - SIN - SGN
c. SGN - TPE - SGN
18
132. (PCA) The minimum number of cabin crew members for flight SGN - VDH
- SGN operated on 16C/162Y-A321 shall be:
a. 4 cabin crew members.
b. 5 cabin crew members.
c. 6 cabin crew members.
l 6C/l 68Y, the minimum of 5 cabin crew members will apply on which of the
following flights:
a. SGN -PQC- SGN.
b. DAD - CTU - DAD.
c. All mentioned
NOTE:
P: Pilot
C: Chief purser / Purser
A: Cabin attendant
19
THESE ANSWER MUST BE RIGHT
1. (CA) After landing, if a crew member is aware that he/she is too fatigued or will be
too fatigued before next landing, what shall he/she do?
a. Not continue a flight duty.
b. Take medication and continue a flight duty.
c. Report to the purser and continue a flight duty.
2. (PC) Who are authorized for travel in the flight deck with permission but without a
possession of a flight deck permit issued by the CAAV or by VNA?
a. Engineers with duties relating to the flight; Flight crew or cabin crew members on
positioning flights; Flight Inspector/Flight Operations Inspector of the CAAV in
a specific fi.mction on board.
b. Engineers with duties relating to the flight; Flight crew or cabin crew members on
positioning flights; Flight operations employees on duty.
c. Engineers with duties relating to the flight; Flight crew or cabin crew members on
positioning flights; Air traffic controllers on familiarization flights.
3. (PC) Who are permitted to use cabin crew seats:

a. Flight crew or cabin crew members on positioning flights; Flight crew trainees as
part of their training program.
b. Vietnam Airlines staffs holding valid VNA air tickets; Flight operations
employees on duty.
c. All mentioned
4. (PC) According to the requirements for vacant crew seat users, which of the
following requirements shall the persons who have occupied the vacant crew seats be
advised?
a. Not to distract and/or interfere with the operation of the flight.
b. Not to disturb flight/cabin crew members in critical phases of the flight or when
pilots are in communication.
c. All mentioned.

a. Only cabin crew members who have been trained and certificated for the aircraft
type concerned, and who have been designated for duty on that aircraft shall
operate aircraft doors, and only during the period of his or her duty on that
aircraft.
b. Only cabin crew members who have been trained and certificated for the aircraft
type concerned can operate aircraft doors, and only during the period of his or her
duty on that aircraft.
c. Only cabin crew members who have been trained for the aircraft type concerned,
and who have been designated for duty on that aircraft shall operate aircraft doors.
6. (PCA) According to the sterile flight deck, Interphone contact with the flight deck is
prohibited from after the PA announcement from the flight deck "Cabin crew, seated
for takeoff'' until the SEAT BELT sign is switched OFF and ....
a. from five (5) minutes after the PA announcement from the flight deck "Cabin
crew prepare for landing" and the SEAT BELT sign is switched ON, until after
landing.
b. after the PA announcement from the flight deck "Cabin crew prepare for landing"
and the SEAT BELT sign is switched ON, until after landing.
21
c. from five (5) minutes after the PA announcement from the flight deck "Cabin
crew, seated for landing" and the SEAT BELT sign is switched ON, until after
landing.
22
7. (PCA) To request access to the flight deck the Purser shall activate the flight deck
call system and...
a. request entry to the flight deck using the phrase "Captain, I must come to cockpit".
b. request entry to the flight deck using the phrase "This is ... (password). Please
unlock the door" with an agreed password.
c. request entry to the flight deck using an agreed password and signal.
8. (PC) When can the aircraft passenger entry doors be closed in preparation for taxi or
pushback?
a. At least one required crew member has verified that each article of baggage has
been properly stowed in overhead racks with approved restraining devices or
doors, or in approved locations aft of the bulkhead.
b. All passengers have boarded and all documents are on board.
c. All mentioned.
9. (PCA) Which of the followings is true about Transmitting Portable Electronic

Devices (T-PEDS)?
a. All restricted TPEDS are prohibited during refueling.
b. All restricted TPEDS are prohibited during taxi, take-off, landing and flight
operations below 10,000 feet.
c. All restricted TPEDS are permitted for use during taxi, take-off, cruise, approach
and landing.
10. (PCA) What kinds of Transmitting Portable Electronic Devices (T-PEDS) must be
unplugged, switched off and stowed properly during taxi, take-off, approach and
landing?
a. Laptops and notebooks.
b. Portable DVD players.
c. All mentioned.
23
CHAPTER 3: SAFETY EQUIPMENT
I. Deleted this question
2. (CA) What is the main purpose of the fixed oxygen system in the cabin?
a. To supply oxygen to passengers and crew in case of rapid cabin decompression.
b. To supply oxygen to passengers and crew in cases of cabin decompression.
c. To supply oxygen to passengers in cases of serious illnesses that require oxygen in
flight.
3. (CA) On B787, at which cabin attitude will the oxygen masks drop down automatically
from the fixed oxygen system?
a. 14,000 feet.
b. 13,800 feet.
C. 15,000 feet.
4. (CA) On A350, at which cabin attitude will the oxygen masks drop down automatically
from the fixed oxygen system?
a. 14,000 feet.
b. 13,800 feet.
C. 15,000 feet.
5. (PCA) When one mask is pulled sharply downward as a primary action in case of cabin
decompression, what happens on that PSU?
a. The oxygen generator/cylinder is activated which causes oxygen to flow to all the
masks in that PSU.
b. The oxygen generator/cylinder is activated which causes oxygen to flow to that mask
in the PSU only.
c. The oxygen generator/cylinder is activated which causes oxygen to flow to all the
masks in that seat row.
7. (PCA) What selector on the cockpit quick donning mask should be chosen in case of the
cockpit crew incapacitated?
a. N (nonnal) selector
b. 100% selector
c. EMER selector
8. (CA) How to perform the pre-flight check of a SCOTT oxygen bottle (picture attached)?
a. Quantity and stowage correct - Remove the bottle from the mounting - A minimum
pressure of 1500 PSI - The oxygen mask always connected to the LOW outlet - No
oil or grease on its fittings - A serviceable shoulder strap - Replace the bottle securely
in its mounting.
b. Quantity and stowage correct - Remove the bottle from the mounting - A minimum
pressure of 1500 PSI - The oxygen mask always connected to the HI outlet - No oil
or grease on its fittings - A serviceable shoulder strap - Replace the bottle securely in
its mounting.
c. Quantity and stowage correct - Remove the bottle from the mounting - A minimum
pressure of 1500 PSI - ON/OFF switch is OFF - No oil or grease on its fittings - A
serviceable shoulder strap - Replace the bottle securely in its mounting.
9. (CA) How does a SCOTT oxygen bottle operate (picture attached)?
a. Make sure that the mask is connected to the outlet - Turn regulator valve knob slowly
to the 'ARM' position - Make sure the oxygen is flowing before donning the mask -
Don the mask on the victim's face - After use, tum the regulator valve knob to 'OFF'.
b. Make sure that the mask is connected to the outlet - Tum the on/off control knob
counter-clockwise to the 2 litters per minute or 4 litters per minute position - Make
sure the oxygen is flowing before donning the mask - Don the mask on the victim's
face - After use, turn the regulator valve knob to 'OFF'.
c. Make sure that the mask is connected to the outlet - Turn regulator valve knob slowly
to the 'ON' position - Make sure the oxygen is flowing before donning the mask - Don
the mask on the victim's face - After use, turn the regulator valve knob to 'OFF'.
10. (CA) What are correct precautions when an oxygen bottle is used?
a. In use, when the gauge indicates 200 PSI, the valve should be turned off and the bottle
is considered empty.
b. Infonn the cockpit crew after use.
c. Ensure tubing is kinked when using.
11. (CA) When using this type of oxygen mask on an infant (picture attached), what should
the cabin crew do:
a. Reverse the mask (nose part under the chin) and hold gently against the face.
b. Use as another type of mask.
c. Use the same way as adults'.
2
12. (CA) How does an AVOX oxygen bottle operate (picture attached)?
a. Make sure that the mask is connected to the outlet - Tum regulator valve knob slowly
to the 'ARM' position - Make sure the oxygen is flowing before donning the mask -
Don the mask on the victim's face - After use, turn the regulator valve knob to 'OFF'.
b. Make sure that the mask is connected to the outlet - Tum the on/off control knob
counter-clockwise to the 2 litters per minute or 4 litters per minute position -
Make sure the oxygen is flowing before donning the mask - Don the mask on the
victim's face - After use, tum the regulator valve knob to 'OFF'.
c. Make sure that the mask is connected to the outlet - Tum regulator valve knob slowly
to the 'ON' position - Make sure the oxygen is flowing before donning the mask - Don
the mask on the victim's face - After use, tum the regulator valve knob to 'OFF'.
13. (CA) How to perfonn the pre-flight check of a PULSE oxygen bottle (picture attach)?
a. Quantity and stowage correct - Remove the bottle from the mounting - ON/OFF
switch is OFF - Oxygen pressure gauge is between 1500 PSI and 1850 PSI - Mask is
attached to the bottle - Replace the bottle securely in its mounting.
b. Quantity and stowage correct - Remove the bottle from the mounting - Oxygen
pressure gauge is between 1500 PSI and 1850 PSI - The oxygen mask always
connected to the HI outlet - No oil or grease on its fittings - A serviceable shoulder
strap - Replace the bottle securely in its mounting.
c. Quantity and stowage correct - Remove the bottle from the mounting - ON/OFF
switch is OFF - Oxygen pressure gauge is between 1850 PSI and 2000 PSI - Mask is
attached to the bottle - Replace the bottle securely in its mounting.
14. (CA) How does a PULSE oxygen bottle operate?
3
a. Flip the ON/OFF switch to the ON position, the power LED will Illuminate, place
mask over nose and mouth.
b. Flip the ON/OFF switch to the ON position, the power LED will flash, place mask
over nose and mouth
c. Tum regulator valve knob slowly to the 'ON' position, place mask over nose and
mouth
15. (CA) When using an AVOX oxygen bottle with one outlet, cabin crew must ensure the
oxygen well flow by:
a. Seeing the number 2 or 4 appear on the bottle.
b. Seeing the power LED illuminate
c. Seeing the mask plastic bag be filled with oxygen
16. (PCA) To perform pre-flight check of a "L' AIR LIQUID" PBE, you have to remove the
hood from the mounting and check:
a. The yell is intact.

b. The ind e box is not
damage.
C. The indi damage.
17. (PCA) How
a. Place your thumbs at marked by the arrows, open the neck seal as widely as possible,
don the hood from front to rear.
b. Place your thumbs at marked by the arrows, open the neck seal as widely as possible,
don the hood from rear to front.
c. Place both hands inside the neck-seals, open the neck seal as widely as possible, don
the hood from rear to front.
18. (PCA) To perfonn the pre-flight check of a PURITAN BENNETT hood, you have to
remove the hood from the mounting and check:
4
a. PBE visible, the white tamper proof seals around the box are intact, the foil pouch is
not expanded.
b. PBE visible, the white tamper proof seals on the access door are intact, the foil pouch
is not expanded.
c. The indicator is GREEN, the box seal or sticker is intact, the foil pouch is not
expanded.
19. (PCA) Toperfonn thepre-flightcheckofaDRAGEROXYCREWPBE Type 1 onA321,

you have to remove the hood from the mounting and check:
a. The container seal is intact, the GREEN indicator is visible, the box is not damage.
b. The container seal is intact, the foil pouch is not expanded inside the box.
c. The container seal is intact, the yellow indicator is not broken, the box is not damage.
20. (PCA) To perfonn the pre-flight check of a OXYCREW PBE Type 2 on A350, you have
to remove the hood from the mounting and check:
a. The container seal is intact, the GREEN indicator is visible, the box is not damage.
b. The container seal is intact, the foil pouch is not expanded inside the box.
c. The container seal is intact, the yellow indicator is not broken, the box is not damage.
21. (PCA) When donning a smoke hood, you have to make sure that .........
a. All hair and hair clothing must be put inside the neck shield.
5
b. The hood becomes hot and moist at the beginning

c. The oxygen must be removed from hair
22. (PCA) What are correct precautions when a smoke hood is used?
a. Remove heavy make-up, brush hair after using, secure mask on nose and mouth.
b. If the hood begins to deflate and becomes hot and moist, the user should open the
neck seal to get air.
c. If the hood begins to deflate and becomes hot and moist, grasp the start toggle and
pull forward finnly to activate again.
23. (CA) The PBE is a demand device. It means that:

a. The harder you work; the more oxygen will be produced.
b. The PBE must be used whenever a fire is fought as a "demand"
c. Oxygen will be supplied on demand however long you use it
24. (PCA) To perform the pre-flight check of the HALON fire extinguisher type 1, remove
it from the bracket and check:
a. The pressure gauge arrow is in the GREEN band, the plastic seal and safety ring pin
are set.
b. The pressure gauge arrow is in the GREEN band, the wire seal and safety latch are
set.
c. The pressure gauge minimizes l 500PSI, the plastic seal and safety ring pin are set.
a. The pressure gauge arrow is in the GREEN band, the plastic seal and safety ring pin
are set.
b. The pressure gauge arrow is in the GREEN band, the wire seal and safety latch are
set.
c. The pressure gauge arrow is in the GREEN band, the safety latch is in its position.
6
a. The pressure gauge (on the body) is in the GREEN band, the red indicator disc in
place, the ring pin is in its position.
b. The pressure gauge (on the bottom) is in the GREEN band, the red indicator disc in
place, the ring pin is in its position.
c. The pressure gauge (on the bottom) is in the RED band, the red indicator disc in place,
the ring pin is in its position.
27. (PCA) When using a HALON fire extinguisher, you must:

a. Use in a confined space so that the extinguisher should discharge entire content.
b. Keep a safe distance between 1.5m and 2m with an open fire.
c. Direct the discharge at the top of the fire, by starting at the near edge and moving the
extinguisher from side to side working back into the fire.
28. (CA) When a pre-flight check ofa water fire extinguisher is perfonned, the broken copper
seal/lead seal but the extinguisher is still serviceable whenever:
a. The CO2 cartridge is visible inside the handle.

b. The CO2 cartridge is invisible inside the handle.
c. The CO2 cartridge does not puncture.
30. (CA) These precautions must be taken when a water fire extinguisher is in use:
a. Do not use it to fight a fire in the cockpit or cabin seat area.
b. Do not drink contents in a survival situation.
c. Discharge the extinguisher directly at a person.
31. (CA) What should you observe when performing the pre-flight check of a smoke detector
in a lavatory?
a. The sensor clears of obstruction, the red indicator light illuminates.
b. The sensor clears of obstruction, the green indicator light illuminates.
c. The sensor clears of obstruction, the green indicator light flashes.
32. (CA) What should you check when perfonning the pre-flight check of a toilet automatic
fire extinguisher?
a. The nozzle tip(s) is black colour.
b. The visible pressure gauge indicates in GREEN band.
c. All mentioned.
33. (CA) When is toilet auto fire extinguisher activated?

a. When the heat approximately 80 degrees C.
7
b. When the nozzle tip(s) turns white.

c. When the smoke detector is activated.
35. (CA) What is the main purpose of the emergency lighting system?
a. To illuminate the main cabin doors and the galleys in the case evacuation.
b. To illuminate the main cabin doors and the exits in the case of emergency.
c. To illuminate the main cabin doors and the exits in the case of evacuation.
36. (PCA) What does interior emergency lighting system include?

a. EXIT Lights, EXIT signs, cabin emergency ceiling lights and the PEEPL.
b. EXIT Lights, EXIT signs, cabin emergency floor lights and the PEEPL.
c. EXIT Lights, EXIT signs, cabin emergency ceiling lights and lights on slide raft.
37. (CA) (1) Exit light; (2) Cabin ceiling light; (3) Cabin floor path markings; (4) Exterior
emergency light; (5) FWD/AFT entry light; (6) Cabin window light. Which of the above
are in the emergency lighting system?
a. 1 - 3 - 5
b. 1 - 3 - 4
C. 2 - 4 - 6
38. (PCA) How does the interior emergency light system activate automatically?
a. The emergency light switch in the cockpit is put in ARMED position and the loss of
electrical power.
b. The emergency light switch in the cockpit is put in ON position and the loss of
electrical power.
c. The emergency light switch in the forward cabin crew's panel is put in ARMED
position and the loss of electrical power.
39. (PCA) What is the exterior emergency light system?

a. Lights on the slide/raft and the exit area inside the aircraft.
b. Lights on the wings and the exit area outside the aircraft.
c. Lights on the slide/raft and the exit area outside the aircraft.
40. (PCA) When perfonning the pre-flight check of the emergency torch type 1 (picture
attached), cabin crew will make sure it works properly if:
a. The LED light flashes every 3s to 10s intervals.
b. The plastic guard seal intact.
c. All mentioned.
41. (PCA) How does an emergency torch type 1 activate?

a. Pull out the touch, the light comes on automatically.
b. Tum on the touch, the light comes on automatically.
c. Unscrew the bottom cap, connect the plug inside
and replace the cap.
8
42. (PCA) What are requirements of regulations on life vests carried by a civilian passenger
aircraft?
a. Whenever aircraft operates over water at a distance greater than 50 nautical miles
from land.
b. When life vests are provided, it is also required that passengers be infonned of their
location and operation.
c. All mentioned.

a. Slide/raft is an escape slides used for on-land evacuation and in the event of
ditching, slide/raft can be detached from the girt bar and used as life raft.
b. Slides/raft can be single or dual lane, depending on the width of the exit.
c. A successful deployment is complete in about 10-15 seconds, depending on
conditions.
46. (PCA) How does the slide/raft deploy?

a. When an anned door is opened in an emergency, the slide/ raft will automatically
inflate and deploy.
b. Pull the manual inflation handle on the right side of the girt bar.
c. All mentioned.
47. (PCA) How to detach the slide/life raft from the aircraft?
a. Pull the red handle on the right side of the girt bar.
b. Unsnap the flap on the middle of the girt bar. Pull the red release handle.
c. Unsnap the flap on the middle of the girt bar. Pull the white detachment handle.
48. (PCA) When the slide/raft has been released from the girt bar, it is still connected with
the aircraft by a mooring line. How to completely disconnect the raft?
a. Pull the lanyard (release handle) at the end of the mooring line.
b. Cut the mooring line with a safety knife.
c. All mentioned.
50. (PCA) How to launch the life raft (Extra raft)?

a. Push it into water, it will be automatically inflated. Cut the mooring line with the
safety knife.
b. Attach the retaining line to a metal section. Throw it into water. Pull the inflation
line to inflate the raft. Cut the mooring line with the safety knife.
c. Pull the inflation handle. Push the raft into water & let it be inflated. Cut the
mooring line with the safety knife.
51. (CA) When performing the pre-flight check of a life raft (Extra raft), you check that the
pressure gauge shows:
a. In GREEN band or at least 1500 PSI.
b. "FULL" mode or 3-5 mBar (0.043-0.050 PSI).
9
c. In GREEN band or at least 200 PSI.

a. A survival kit is a package of basic tools and supplies prepared in advance as an
aid to survival in an emergency.
b. Cabin crew must attach the survival kit to the cabin door before opening the door
in a ditching case.
c. Survival kits contain supplies and tools to provide a survivor meeting basic health
and first aid needs such as food and clothes.
54. (CA) What is the purpose of the signaling mirror?

a. The signaling mirror can be used to attract attention of search and rescue aircraft
or ships after an emergency landing or ditching evacuation by reflecting the sun's
rays in their direction.
b. The signalling mirror can be used to attract attention the other aircraft in the air by
reflecting the sun's rays in their direction in case of emergency.
c. The signalling mirror can be used to attract attention of the other crew members
after a ditching evacuation by reflecting the sun's rays in their direction.
55. (CA) Which statement is UNTRUE:

a. The signaling mirror is useless if there are no rescuers to be heard or seen.
b. The signaling mirror should be hung around the neck when in use.
c. The signaling mirror should be aimed at the rescuer if they are heard or seen.
56. (CA) How to use the sea dye marker?

a. Put all bags into water at once to make as much sea water dyed as possible.
b. The sea dye marker is use to dye the sea water only.
c. Group all the rafts together & use sea dye marker one by one to avoid wasting them.
57. (CA) (1) Replace the bag every 2 to 3 hours; (2) Let the bag float in the water; (3) Tear
off the tag on the sea marker fabric bag; (4) Attach the cord to the raft. How to use the
sea dye marker?
a. 3 - 4 - 2 - 1
b. 4 - 3 - 2 - 1
C. 3 - 2 - 4 - 1

a. The use of day-night flare is a primary method of giving SOS signals following an
evacuation, as it can be seen from up to 50 km.
b. Use the day-night flare when rescuers are seen or heard only.
c. Use the day-night flare in clear weather only, it is not well sighted through the haze.
59. (CA) What are precautions when the day-night flare is used?
a. Once you have activated one end, the other end becomes unusable & should be
thrown away into water to avoid damaging the raft.
b. When you have activated one end, douse it in water and keep it until both ends
have been fired.
c. You should use both ends at the same time
d. Day & night ends should be activated one right after another
10
60. (CA) To activate the day-night flare, you should:

a. Stand downwind - Raise the flare over your head. Ignite the flare.
b. Stand at the edge of the raft with your back against the wind - Raise your hand over
water at 45 degrees from head - Ignite the flare.
c. Stand at the edge of the raft facing the wind - Raise your hand at 45 degrees from
head - Ignite the flare.
61. (PCA) What is the Emergency Locator Transmitter (ELT) used for?
a. To provide a homing signal for search aircraft by automatically transmitting a
signal simultaneously.
b. To contact the search aircraft by transmitting voice message on the satellite
network.
c. To contact the search aircraft by transmitting text-based messages on the telex
network.
62. (CA) Which statement is correct?

a. Ribbed ring end of flare is for night time - Smooth ring end is for day time.
b. Ribbed ring end of flare is for day time - Smooth ring end is for night time
c. The day side of flare shoots Bengal light - The night side shoots Orange smoke
64. (CA) How to perform the pre-flight check of Emergency Locator Transmitters KANNAD
406AS and ADT 406 transmitter?
a. Check q is in ON
position
b. Checkq inARM
position
C. Checkq sin OFF
position
65. (CA) How to water?
11
a. Connect it to the raft - Put it into water - The antenna will be automatically erected
& SOS signals will be transmitted.
b. Connect it to the raft - Erect the antenna manually- Put it into water and check that
the buzzer operates and the visual indicator flashes periodically.
c. Connect it to the raft - Erect the antenna manually - Switch the ON/OFF/ARM
switch to ARM position. Put it into water.
66. (CA) How to operate an Emergency Locator Transmitter KANNAD 406AS and ADT
406 transmitter on land?
a. Carry the he antenna

manually ater- based
fluid - Im nsmitter in
upright p
b. Carry the he antenna
manually
C. Carry th ct antenna
manually
67. (CA) How is th

a. The acce e indicator
light and
b. Place the cator light
and the a
C. All menti
68. (CA) What are er RESCU

406SE and othe
12
a. It has an ON/OFF switch.

b. Its water-activated battery can be activated by either fresh or salt water.
c. All mentioned.
a. When using RESCU 406 transmitter on land, you should shake the liquid container
every 15 minutes.
b. To activate RESCU 406 transmitter on land, you should immerse the device into
liquid containers & make sure that the liquid level must be over the hole on its
body.
c. RESCU 406 transmitter can be operated either in upright or lateral positions.
70. (CA) Can you use the megaphone inside the aircraft?
a. No. It should be used outside the aircraft in case of evacuation only.
b. Yes, when the cabin passenger address system (PAS) has failed and it may be used
for normal passenger briefing.
c. Yes. It can be used in emergency cases, when passenger address system (PAS) has
failed.
a. The warble & talk function of megaphone type 2 can be used at the same time.
b. The siren pin is removed/replaced to activate/deactivate the warble function of the
megaphone type 2.
c. The warble function stops temporarily when the handle is pressed.
72. (CA) When perfonning the pre-flight check of the megaphone type 1, you should remove
it from its stowage then:
13
a. Press the operating button and listen for the amplified "click", then speak into the
microphone to test the operation of the megaphone.
b. Hold the microphone close to the mouth, squeeze the handle and speak.
c. Pull out the PIN, then speak into the microphone to test the operation of the
megaphone.
73. (PCA) To perfonn the pre-flight check of the emergency torch type 2 (picture attached),
push the Push-to-test button and check the LED light:
a. Illuminated green, one flash during test.
b. Illuminated red, one flash during test.
c. Illuminated green, three flash during test.
NOTE:
P: Pilot
A: Cabin attendant
14

1. (PCA) How to activate the PURITAN BENNETT hood after don?
a. Grasp two straps and pull forward firmly to activate, then backward to seal the cone
over the nose and mouth.
b. Grasp two straps and pull downward firmly to activate, then backward to seal the
cone over the nose and mouth.
c. Grasp the start toggle and pull forward firmly to activate, then backward to seal the
cone over the nose and mouth.
2. (PCA) How to operate the OXYCREW PBE?
a. Don the hood - Fit oral-nasal mask to nose and mouth - Pull down quick start toggle
to activate - Tie straps around the waist.
b. Don the hood - Grasp two straps and pull forward firmly to activate, then backward
to seal the cone over the nose and mouth.
c. Don the hood - The oxygen will start automatically - Tie straps around the waist.
3. (PCA) To operate the HALON fire extinguisher type 1, you must:
a. Pull out the ring pin - One hand supports the bottom - Hold the extinguisher with the
fingers of one hand under the handle and the thumb on the top of the lever - The other
hand should be placed on the bottom of the bottle to steady it - Aim the extinguisher
at the base of the fire and press the lever down with the thumb.
b. Press down the safety latch to break the wire seal - One hand supports the bottom -
Hold the extinguisher with the fingers of one hand under the handle and the thumb
on the top of the lever - The other hand should be placed on the bottom of the bottle
to steady it - Aim the extinguisher at the base of the fire and press the lever down with
the thumb.
c. Pull out the safety pin - Raise safety catch on back of operating head by pushing
up with thumb - Grasp the operating handle and put forefinger through loop provided,
at
16
the same time firmly pressing the trigger to the back of the handle with the heel of the
hand - Aim at the base of the fire and firmly squeeze the actuation trigger.
4. (PCA) How to operate the HALON fire extinguisher type 2?
the thumb.
c. Pull out the safety pin - Raise safety catch on back of operating head by pushing up
with thumb - Grasp the operating handle and put forefinger through loop provided, at
5. (PCA) How to operate the HALON fire extinguisher type 3?
the thumb.
c. Pull out the safety pin - Raise safety catch on back of operating head by pushing up
with thumb - Grasp the operating handle and put forefinger through loop provided, at
17
CHAPTER 4: STANDARD OPERATING PROCEDURE
1. (CA) The objective of the cabin crew pre-flight briefing conducted by the purser is:
a. To check the validation of documents and Cabin crew electronic document (VNA
EDOC) of crew member.
b. To remove from the flight any cabin crew member that he/she thinks is not
appropriate.
c. To ensure cabin crew are fully aware of their duties in normal operation, abnormal or
emergency situations and to prepare them to react more quickly if an emergency
arises.
2. (CA) During the cabin crew pre-flight briefing, the Purser ...
a. Has the authority to ask all crew members questions that include: Evacuation
procedures, Security knowledge, Dangerous goods regulations ....
b. Has the authority to request that the Cabin Crew Department rostering section
remove from the flight any cabin crew member that displays inadequate knowledge
of the questions asked.
c. All mentioned.
3. (PCA) What is the main purpose of the crew greeting and formalities?
a. The Commander and the Purser will greet each other and carry out a personal briefing.
b. Assigning a specific cabin crew to take care of the cockpit due to security reasons.
c. Creating a friendly working atmosphere that will positively contribute to the cockpit
crew and cabin crew coordination.

a. During the join pre-flight briefing, the commander will provide the cabin crew with
information about unusual operations, non-routine operations or any other items that
may affect the in-flight service.
b. Upon flight origination or whenever a crew change occurs, the commander will
conduct a verbal briefing, preferably with all the flight attendants.
c. During the join pre-flight briefing, the purser will inform the commander of the total
number of safety equipment onboard and any inoperative equipment.
8. (PCA) The PA announcement: "Cabin crew prepare for landing" will be heard when:
a. The aircraft is at 20,000 feet or top of descent if cmising below 20,000 feet.
b. The aircraft descends to 10,000 feet.
c. The aircraft starts to descent.
9. (PCA) The Captain PA announcement: "Cabin crew disarm all slides and cross-check"
(Except ATR-72) will be heard:
a. When Passengers disembark.
b. When the aircraft completely stops.
c. After landing and the aircraft turns off the nmway, into taxiway.
10. (CA) What is the correct command when Purser orders the cabin crew to perform the
safety equipment check?
a. "Cabin crew, safety equipment checks".
b. "Cabin crew, safety equipment and system check".
c. "Cabin crew, cabin system check".
11. (CA) What is the correct c01mnand when Purser orders the cabin crew to perform the
cabin system check?
a. "Cabin crew, safety equipment checks".
b. "Cabin crew, safety equipment and system check".
c. "Cabin crew, cabin system check".

a. The aircraft safety equipment and the cabin system shall be conducted by the cabin
crew after an aircraft has been left unattended by a flight crew or cabin crew for any
period of time.
b. The aircraft safety equipment and cabin system shall be conducted by the cabin crew
prior to the first flight of the crew of the day.
c. If any safety/aircraft equipment or systems are found out-of-order, sub-standard or
missing, the purser must inform immediately to the co1mnander, the technical staff
and VNA's Representative for handling.
13. (CA) Who are permitted to carry out the safety equipment check?
a. Trainee cabin crew who are on duty of the flight.
b. Cabin crew members who are certificated of that type of aircraft.
C. Cabin crew members who are certificated of that type of aircraft and who are on duty
of the flight.
14. (CA) When performing cabin system checks, cabin crew must check all of the following:
a. Emergency lighting system, cabin interphone system, passenger call system, lavatory
system.
b. Emergency lighting system, emergency interco1mnunication system.
c. Emergency lighting system, cabin interphone system, passenger call system, lavatory
system, water and waste system.
15. (CA) When performing lavatory system checks, cabin crew must check all of the following:
a. Auto1natic fire extinguishers, lavatory smoke detectors, lavatory passenger call buttons.
b. Auto1natic fire extinguishers, lavatory smoke detectors, water and waste system.
c. Auto1natic fire extinguishers, lavatory smoke detectors, water heaters.
16. (PCA) The security checks shall be performed:

a. Prior to passenger boarding but after the ground service personnel (1naintenance,
cleaners and catering staff) have completed their duties and left the aircraft.
b. Prior to passenger boarding but after cleaners and catering staff have completed
their duties and left the aircraft, the ground engineer may re1nain on board if
necessary.
c. Prior to passenger boarding, when the ground service personnel (1naintenance,
cleaners and catering staff) are performing their duties.
17. (CA) After hearing the c01mnand "Cabin crew, security checks", cabin crew will:
2
a. Go to assigned areas and check all items following the "Aircraft Normal Security
Checklist Report".
b. The purser shall read in turn all the items in the "Aircraft Normal Security Checklist
Report" - Every cabin attendant shall listen to the purser's c01mnands and perform
the security checks in their designated areas.
c. Go to assigned areas and check all items in the cabin then perform cross check
procedures to minimize mistakes.
19. (PCA) What is the correct passenger boarding procedure?

a. Cabin crew may permit the boarding or serving of any person who appears to be
intoxicated.
b. Carry-on baggage exceeding the allowed limit standard is sometimes pennitted.
c. Cabin crew must check passenger boarding passes to ensure that the passenger is on
the correct flight with a proper seat allocation.
20. (PCA) What precautions must be taken during passenger boarding?

a. Cabin crew must check for excessive carry-on baggage and that boarding passengers
are not smoking.
b. Once all passengers are aboard, a check of toilets for passengers without boarding
passes should also be made.
c. All mentioned.
21. (PCA) Which statement is UNTRUE about passenger seating and distribution requirements?
a. A seat can be occupied by one or more than one person who is over 2 years old.
b. Passengers are seated comfortably with their seat belts properly fastened, their seat
backs upright and tray tables stowed.
c. Infants are correctly secured in accordance with regulations. Infant seat belts must be
distributed.
22. (PCA) No cabin crew member may seat a person in a passenger exit seat if:
a. That person has a condition or responsibilities, such as caring for small children.
b. That person is more than 15 years of age and has the ability to read and understand
instrnctions required by this section and understand oral crew c01mnands.
c. That person is a crew member travelling as a passenger.

a. No PIC 1nay allow taxi or pushback unless at least one required crew member has
verified that all exit rows and escape paths are unobstrncted and that no exit seat is
occupied by a person the crew member determines is likely to be unable to perform
the applicable evacuation functions.
b. Each passenger shall comply with instrnctions given by a crew member or other
authorized employee of Vietnam Airlines implementing exit seating restrictions.
c. All mentioned.
24. (PC) In which situation does the Co1mnander have the right to refuse to carry a passenger?
a. The passenger does not comply with the instrnctions regarding exit seating
restrictions prescribed by VNA/the Authorities.
3
b. The passenger does not observe regulations on aviation safety and security and air
transportation.
c. All mentioned.
25. (PC) In which situation does the Co1mnander have the right to off-load a passenger at any
airport?
a. The passenger has an act affecting public order, jeopardizing the flight's safety,
causing discomfort or making himself objectionable to other passengers, or affecting
others' life and health or properties.
b. The passenger is under influence of alcohol, beer and other stimulants that he/ she
does not control his/ her behavior.
c. All mentioned.
26. (CA) The cabin crew will perform passenger head count:
a. In the case where a piece of checked-in luggage has been through formalities and
loaded on board but the passenger does not join the flight.
b. For checked-in and/or hand luggage of transit passengers, if for some reason a
transit passenger cannot take the onward flight.
c. All mentioned.

a. Passengers must be given a verbal briefing about safety 1natters. Parts or all of the
briefing may be provided by an audio-visual presentation.
b. When conducting overwater operations, the co1mnander must ensure that all
passengers have been orally briefed on the location and operations oflife preservers
and life rafts.
c. A flight crew member travelling onboard the aircraft as positioning and occupying a
passenger seat must not follow all requirements and restrictions applied for
passengers.
30. (PCA) Before takeoff, the PIC or Purser shall ensure that any persons of reduced mobility
are personally briefed on:
a. The route to the most appropriate exit and the time to begin moving to the exit in
event of an emergency.
b. The route to the most appropriate exit and their priority to move to the exit before the
other passengers in event of an emergency.
c. The route to the most appropriate exit and the time they move to the exit with the
other passengers in event of an emergency.
31. (CA) Before a flight, when cabin crew brief a passenger who seats at Emergency exit row
(exits 1 L/R on ATR72, exits 2 L/R and 3 L/R on A321, exits 3L/R on A350/ B787), he/she
does not seem to understand Vietnamese or English. What should cabin crew do?
a. Use a Safety Instruction Card to show the passenger how to open the exits in an
emergency case.
b. Change his/her seat.
c. Skip that passenger and brief another.
4
33. (PCA) When is the sterile cockpit applied?

a. 5 minutes after hearing command: "Cabin crew, prepare for landing".
b. When hearing "Cabin crew 10.000 Feet".
c. When hearing "Cabin crew, be seated for landing".
36. (CA) During cabin and passenger checks for takeoffllanding, cabin crew shall make sure
that:
a. Passengers are advised to comply with the policy of Portable Electronic Devices - All
exits are cleared - All overhead bins are closed and latched.
b. All cabin baggage is correctly stowed in the overhead bins or under the seats in front
of passengers - Partition curtains are drawn open and securely fastened - All cabin
lights are off.
c. Passengers are seated, with seatbelts fastened; However, if a passenger insists on
moving, he/she should not be prevented, but must be warned by cabin crew to take
particular precautions.
37. (CA) During the galley checks for takeoffllanding, cabin crew shall make sure that:
a. All galley carts/trolleys are stowed in their correct location with the brakes applied
and the restraining levers in the locked position.
b. All cupboards, coffee makers, etc. are appropriately locked with their restraining
latches and levers (as installed) in the locked position.
c. All mentioned.
38. (CA) What precautions should be taken for infants during cabin checks for takeoffllanding?
a. Infants with infant seatbelts are held in adult arms, outside adult belts.
b. Infants with infant seatbelts are seated with access to sufficient oxygen masks.
c. All mention.
39. (PCA) What is the final PA announcement from the flight deck just prior to takeoff that
alerts all cabin crew members to take their assigned seats?
a. "Cabin crew be seated for take-off'.
b. "Cabin crew ready for take-off'.
c. "Passenger and crew be seated for take-off'.
40. (CA) What do cabin crew do when the PA announcement: "Cabin crew be seated for
landing" is heard?
a. Take assigned seats and secure their own seat belts and shoulder harnesses.
b. Perform final cabin checks, take assigned seats.
c. Report to the purser via the interphone: "CA (... ) speaking, ready for landing".
41. (CA) What do cabin crew review while they are in their seats during takeoffllanding?
a. Cabin door; Brace for impact; Fire extinguisher; Evacuation plan.
b. Evacuation plan; Brace for impact; Fire extinguisher; ELT.
c. Oxygen bottle; Brace for impact; Evacuation plan; Smoke hood.
5
43. (CA) What is the purpose of the silent review checklist?

a. To get mentally ready to act efficiently under unpredictable circumstances.
b. To get mentally ready to act in an aborted takeoff.
c. To get mentally ready to act in the event of cabin fire.
44. (CA) When must cabin crew be at their station with their seat belt and harness fastened?
a. During taxi; During takeoffllanding; Turbulence with FSB sign on.
b. During taxi; During takeoffllanding; aircraft is flying at an altitude of less than 1,000
feet.
c. During takeoffllanding; Approaching; Turbulence when advised by the commander
and the FSB sign on.
45. (PCA) What do cabin crew do if Fasten Seat Belt (FSB) sign is ON during a flight?
a. Check that passengers are in the area of the cabin for which they are responsible to
have their seat belts correctly fastened.
b. Check that each infant must be kept in the supplementary loop belt of the
accompanymg person.
c. All mentioned.
46. (PCA) When aircraft descends to 20,000ft, the captain PA announcement is:
a. "Cabin crew prepare for landing".
b. "Cabin crew check cabin and galleys for landing".
c. "Cabin crew prepare cabin for landing".
49. (CA) According to cabin guidelines, what should cabin crew do to ensure safety and
reduce the probability of injuries from turbulence?
a. Check the cabin frequently and ensure that cabin is kept tidy.
b. Ensure that trolleys and equipment should be correctly stowed after use.
c. All mentioned.
50. (CA) What are cabin crew guidelines for light turbulence?
a. Make PA announcement, cabin crew take their seats and fit full harness.
b. Make PA announcement, visually check passengers are seated with seatbelts fastened.
c. Make PA announcement, visually check passengers are seated with seatbelts
fastened and hand baggage, PED is stowed.
51. (CA) Following the Fasten Seat Belt sign ON in a light turbulence situation, what should
cabin crew do if they find out that a passenger is asleep with his seat belt covered by a
blanket to prevent cabin crew verifying seat belt use?
a. Challenge the passenger in order to verify that his/her seat belt is fastened.
b. Do not disturb the passenger and repeat the PA announcement.
c. Skip that passenger in order to check the others.
52. (PCA) What are signals of unexpected moderate turbulence?

a. Fasten Seat Belt sign is turned ON and recycled.
6
b. Fasten Seat Belt sign is turned ON and recycled then PA: "All passengers and crew
fasten seat belts" is made.
c. Fasten Seat Belt sign is turned ON and recycled then PA: "Please fasten your seat
belt" is made.
53. (CA) What are cabin crew post turbulence duties?

a. Check for passenger injuries, give first aid if necessary.
b. Check for cabin damage.
c. All mentioned.
54. (CA) What does inflight surveillance mean?

a. Cabins, toilets, galleys must be monitored for early detection of accidents.
b. Cabins and toilets must be monitored for early detection of potential safety, security
and health related incidents.
c. Cabin crew must check cabins, toilets, galleys every 30' during cmising.
56. (CA) Can the cabin crew leave service carts or trolleys in the aircraft aisles?
a. Yes, but their braking devices must be engaged and these service carts or trolleys are
not out of cabin crew vision.
b. No, cannot leave service carts or trolleys unattended in the aircraft aisles.
c. Yes, if their braking devices are engaged.
57. (CA) What are in-flight surveillance duties of cabin crew?

a. Being alert for passengers who may be feeling unwell or showing signs of emotional
distress.
b. Being watchful for irresponsible behavior or suspicious persons approaching the
cockpit.
c. All mentioned.
58. (CA) What do cabin crew need to check for cabin preparation for landing?
a. All passengers are awake.
b. All PEDs are OFF.
c. All toilets are unoccupied and unlocked.
60. (CA) What should cabin crew check and observe after landing?
a. Passengers refrain from using of mobile phone.
b. Prevent any naughty actions from passengers to doors/exits.
c. All mentioned.
61. (CA) What does the second cabin attendant's duty when disarm door?
a. To read "disarm procedures" and cross-check.
b. To cross-check "disarm procedures".
c. To check the door is in the disarmed mode.
63. (CA) What phraseology shall cabin crew use to report a slide disarmed to the Purser?
7
a. "CA(... ) speaking, slides (doors number) disarmed and cross-checked".

b. "CA(...) speaking, all slides disarmed and cross-checked".
c. All mentioned.
64. (PCA) When shall the flight crew open the cabin door?
a. When the FASTEN SEATBELTS sign is OFF, the boarding bridge or stairs are in
place and the ground service personnel knock on the door.
b. When the boarding bridge or stairs are in place and the ground service personnel
knock on the door.
c. When the door is disarmed and the ground service personnel knock on the door.
65. (CA) When can cabin crew begin passenger disembarkation?

a. When they ensure that the boarding bridge or steps are correctly positioned and
secured then begin passenger disembarkationwhen the ground service personnel are
in position at the exit.
b. When they ensure that the boarding bridge or steps are correctly positioned and
secured then begin passenger disembarkation.
c. When they hand over the completed flight documentation to the ground service
personnel then begin passenger disembarkation.
67. (CA) What are the cabin crew's duties after passenger disembarkation?
a. Collecting the infant seatbelts used in the flight and store them in the correct place.
b. Checking that nothing has been left behind by disembarking passengers.
c. All mentioned.
68. (CA) Shall cabin crew turn OFF all galley switches at night stop or layover?
a. Yes, cabin crew must ensure that they are switched off.
b. No, they will be off when the aircraft electrical system is shut down.
c. No, that is the engineer's duty.
69. (CA) What are cabin crew's duties at stopovers without cabin crew change?
a. When passengers are pennitted to remain on board, cabin crew must remain to
monitor aisle(s) and exits and to provide directions in the event of an emergency.
b. Cabin crew must be vigilant to prevent any unauthorized person from entering the
aircraft.
c. All mentioned.
70. (CA) What is the number of cabin crew required on board the aircraft during refueling with
passengers on board?
a. It is equal to the number of cabin main exits.
b. It is equal to half the number of cabin main exits.
c. It is equal to the minimum crew of that specific type of the aircraft.
71. (CA) What is the correct cabin signal during refueling with passengers on board?
a. ''NO SMOKING" sign will be ON - "EXIT" sign will be ON - "SEAT BELT" sign
will be OFF.
b. ''NO SMOKING" sign will be ON - "EXIT" sign will be ON - "SEAT BELT" sign
will be ON.
8
c. ''NO SMOKING" sign will be ON - "EXIT" sign will be OFF - "SEAT BELT" sign
will be OFF.
72. (CA) What must passengers do during refueling with cabin occupied?
a. Passengers must unfasten their seatbelts, refrain from smoking; and switch off all
mobile phones.
b. Passengers must refrain from using any object likely to cause a spark or flame,
switch off all items of personal electrical equipment.
c. All mentioned.
73. (CA) What are additional normal procedures carried out in case of an emergency exit
inoperative?
a. During the pre-takeoff passenger briefing, specific reference must be made to the
unavailability of the unserviceable exit.
b. At least 3 rows forward or aft of the unserviceable exit must not be occupied.
c. All the passengers who are seated in the cabin section with unserviceable exit must
be personally briefed about another usable exit in that section.
NOTE:
P: Pilot
A: Cabin attendant
9
1. (CA) How do cabin crew perform the cabin safety equipment check?
a. Cabin crew use Emergency Equipment Location as a checklist to check equipment
including fire extinguishers, smoke hoods, oxygen bottles ...
b. Cabin crew will check galley circuit breakers are in ON position, trolley brakes are in
good condition, the unserviceable carts are stowed and tagged for identifying and
replacement.
c. All mentioned.
2. (PCA) Cabin crew member may seat a person in a passenger exit seat if:
a. That person lacks the ability to read and understand instrnctions required by this
section and understand oral crew commands.
b. That person lacks of sufficient mobility, strength, or dexterity in both arms and
hands, and both legs.
c. That person is more than 15 years of age and has the ability to read and understand
instrnctions required by this section and understand oral crew commands.
3. (PCA) After hearing the command "Cabin crew, arm slides and cross-check", what shall
cabin crew do?
a. The assigned cabin crew member shall arm and then cross-check that the slides for
which he/she is responsible. A "thumbs-up" sign is to be made and the word "Check"
said to confirm slides armed and cross-checked.
b. The two cabin crew members who are responsible for arming and cross-checking
slides will take turns to read "arming procedures" and arm the slides.
c. The assigned cabin crew member shall arm the slide and then report to the purser via
the interphone system.
4. (PCA) After hearing the command "Cabin crew, disarm slides and cross-check", what shall
cabin crew do?
a. The assigned cabin crew member shall disarm and then cross-check that the slides for
which he/she is responsible. A "thumbs-up" sign is to be made and the word "Check"
said to confirm slides disarmed and cross-checked.
b. The two cabin crew members who are responsible for disarming and cross-checking
slides will take turns to read "disarm procedures" and disarm the slides.
c. The assigned cabin crew member shall disarm the slide and then report to the purser
via the interphone system.
5. (CA) Following a purser PA announcement: "Cabin crew, check cabin and galleys for take
offi'landing", cabin crew shall carry out the following cabin and passenger safety checks as
follows:
a. Passengers are advised to comply with the policy of Portable Electronic Devices.
b. Baggage is correctly stowed in the overhead bins or under the seats in front of
passengers. All overhead bins are properly closed and latched.
c. All mentioned.
6. (CA) Which of the following questions are included in the "Silence review checklist"?
a. What is the evacuation plane? How does the escape slide operate? Where are the fire
extinguishers?
b. How does the door exit open? What is the brace for impact commands and positions?
11
What should cabin crew do in case of pilot incapacitated?

c. What is the evacuation plan? How is the smoke hood used? What should cabin crew
do in case of rapid decompression?
7. (CA) How do cabin crew report to the purser upon completion of the safety check before
takeoffllanding?
a. Via interphone: "CA(... ) speaking, ready for takeoffllanding".
b. By giving thumb up to purser.
c. Via interphone: "CA (...) speaking, cabin secure".
8. (CA) Following a light turbulence situation, after checking passenger and securing galleys,
how shall the assigned cabin crew member report to Purser that cabin is secured?
a. "CA (...) speaking, cabin secured".
b. "CA (... ) speaking, cabin ready".
c. "CA (... ) speaking, passenger strapped in".
9. (PCA) Which command is announced from the flight deck when the aircraft experiences
unexpected severe turbulence?
a. "Please fasten your seat belt".
b. "Cockpit speaking, turbulence, cabin crew seated and fastened".
c. "All passengers and crew fasten seat belts".
10. (PCA) What do cabin crew do in an unexpected severe turbulence situation?

a. Stop all duties, sit down with seatbelts fastened and make a PA announcement to
passengers.
b. Stop all duties, do not serve hot drinks and make a PA announcement to passengers.
c. Make a PA announcement, visually check passengers are seated with seatbelts
fastened, secure the galleys and lock all lavatories.
11. (CA) What should cabin crew do when the FASTEN SEATBELTS sign is OFF and
ground staff knocks the door after landing?
a. Check the door is disarmed and open the door under supervision of another cabin
crew member.
b. Check the door is disarmed, the FASTEN SEATBELTS sign is OFF and open the
door.
c. Check the door is disarmed, the outside conditions and open the door.
12. (CA) What procedure must be followed during refueling with passengers on board?
a. At least one main exit door forward should be remained open with a jet
bridge/mobile stair in position.
b. The main right rear exit should be remained closed with the mode selector set to
"Armed".
c. All mentioned.
13. (CA) What are additional normal procedures carried out in case of an emergency exit
inoperative?
a. In the event of a prepared emergency landing/ditching the purser must notice
passengers about the unavailability of the unserviceable exit.
b. In the event of an evacuation, the cabin crew member with the assigned responsibility
for the particular exit must stand adjacent to the unserviceable exit to re-direct
passengers.
12
c. All mentioned.
13
CHAPTER 5: EMER PROCEDURE
1. (CA) The primary purpose of a cabin attendant being on board an aircraft is ...
a. To satisfy the regulatory requirements that trained personnel are available to assist
the aircraft's passengers under emergency situations.
b. To satisfy the Company requirements that trained personnel are available to provide
the high-quality service to the passengers.
c. To satisfy the regulatory requirements that trained personnel are available to make
sure the aircraft's passengers obey the law.
2. (PCA) How do cabin crew contact the cockpit crew in an emergency situation?
a. Use the emergency function in the interphone system.
b. Enter the cockpit and make face to face contact.
c. Report to Chief Purser, who will in turn report to the Commander.
3. (PCA) A cabin crew member provides notification to the commander when:

a. Anything abnormal is noticed that may affect passengers and/or safety.
b. A passenger reports something that is or has the potential to affect the safety of the
aircraft and/or passengers.
c. All mentioned.
4. (CA)What will cabin crew do in case of water heater overheating?

a. Isolate the heater electrically by switching it OFF - Open the tap to nm the water to
speed up cooling of the equipment - Inform the Purser.
b. Isolate the heater electrically by switching it OFF - Turn off the water supply system
- Inform the Purser.
c. Turn off the water supply system - Lock the affected lavatory - Inform the Purser.
5. (CA)In case of water heater overheating, one of the things cabin crew have to do is ...
a. To turn off the water supply system.
b. To turn OFF the water heater.
c. To inform all the crew members.
6. (CA) What will cabin crew do in case of flooding in a lavatory?

a. Turn off the water supply system - Turn off the water heater - Mop up water from the
affected area - Inform the Purser.
b. Turn off the water supply system - Mop up water from the affected area - Inform the
Purser.
c. Turn off the water supply system - Lock the affected lavatory - Inform the Purser.
7. (CA) When a circuit breaker of an electrical component in the galley (such as an oven) is
tripped during the flight, what should cabin crew do?
a. Get the approval from the Commander, switch off the affected equipment, reset the
circuit breaker and then turn on the equipment.
b. Allow a 3-minute cooling period and then reset the circuit breaker.
c. Make no attempt to reset the circuit breaker and consider that equipment is inoperative.
8. (CA) Following a reset of tripped circuit breaker of an oven, the circuit breaker is re-
tripped when the oven is turned on, what should cabin crew do?
a. Get the approval from the Co1mnander, switch off the affected equipment and then
reset the circuit breaker again.
b. Allow a 3-minute cooling period and then reset the circuit breaker again.
c. Make no attempt to reset the circuit breaker again and inform the Commander.

a. When conducting a safety check of toilets, cabin crew must ensure that covers/lids of
the waste bins are closed.
b. When conducting a safety check of toilets, cabin crew must ensure that smoke
detectors have not been obstmcted.
c. When conducting a safety check of toilets, cabin crew must ensure that the electrical
outlets in the toilets have not been obstmcted.
11. (CA) The fire fighter is ...

a. The first cabin crew member who discovers the fire.
b. The cabin crew member who alerts the Captain and the Purser.
c. The cabin crew member who keeps the Communicator informed of the situation.
12. (CA) In case of a fire in the cabin, the fire fighter should keep distance between himself
and the fire within ...
a. 0.5-1 meter
b. 1-1.51neters
c. 1.5-2 meters
13. (CA) Which action is correct for the firefighter's duty?

a. Move passengers away from the fire area.
b. Inform Captain how many extinguishers have been used.
c. Obtain the nearest suitable firefighting equipment and attack the fire immediately.
14. (CA) "Remove oxygen cylinders from the area" - This action should be done during
firefighting by ...
a. The fire fighter
b. The coordinator
c. The communicator
15. (CA) Which equipment is necessary for fighting a toilet fire?

a. Heat resistant gloves.
b. Halon fire extinguisher.
c. All mentioned.
16. (PCA) Which device is equipped in the lavatory to detect the smoke or fire?
a. Smoke detector.
b. Automatic fire extinguisher.
c. Fire alarm.
17. (CA) In case of a toilet fire, if the toilet door is too hot to touch, the cabin crew in the role
of fire fighter will immediately put on heat resistant gloves, obtain a halon fire extinguisher
and...
a. Open the toilet door slightly, discharge the entire contents of the extinguisher and
close the door.
b. Open the toilet door carefully, enter the lavatory and discharging the halon
extinguisher at the base of the fire.
2
c. Open the toilet door slightly, discharge one second burst of the extinguisher and close
the door.
18. (CA) In case of a toilet fire, if the toilet door is cool to touch, the cabin crew in the role of
fire fighter will immediately don a smoke hood and obtain a Halon fire extinguisher and ...
a. Open the toilet door slightly, discharge the entire contents of the extinguisher and
close the door.
b. Open the toilet door carefully, enter the lavatory and discharging the halon
extinguisher at the base of the fire.
c. Open the toilet door slightly, discharge one second burst of the extinguisher and
close the door.
19. (CA) The first action a fire fighter should do when dealing with an oven fire is ...
a. Switch the affected oven off and close the air vent.
b. Partially open the oven door and discharge one second burst inside.
c. Inform Captain about the fire.
20. (CA) If the fire is in the waste bin, the fire fighter will...
a. Use water bottles to extinguish the fire.
b. Discharge the extinguisher directly into the waste bin compartment.
c. Close the waste bin cover and wait until the fire is extinguished itself.
21. (CA) If the fire is in the waste bin and there are indications that the fire has spread (smoke
is seeping out of spaces between the panels), the fire fighter will...
a. Use the crash axe to tear away the panels if necessary and discharge the extinguisher.
b. Use the crash axe to chop a small hole in the upper part of the panel just big enough
to receive a fire extinguisher nozzle.
c. Move away any oxygen bottles nearby.
22. (CA) Put the following sentences in the right order for the oven fire procedure: (1) Switch
the affected oven off and close the air vent (as installed); (2) Partially open the oven door
and discharge a one second burst of extinguisher inside before shutting the door again; (3)
Retrieve a Halon extinguisher and put on heat resistant gloves; (4) Keep the oven door
fully shut.
a. 1-2-3-4
b. 3-4-1-2
C. 1-4-3-2
23. (CA) When conducting a safety check of toilets, cabin crew shall ensure that there is no
evidence of smoldering from waste bins due to a discarded cigarette.
a. Tme
b. False
24. (PCA) During a cabin fire, the Captain shall be told:

a. Who is speaking and what position is from.
b. If the source of fire has been identified.
c. All mentioned.
25. (CA) After extinguishing a NON electrical fire with a Halon extinguisher and if the area is
still hot or smoldering, what else can cabin crew do?
a. Use coats to cover the area.
b. Use water/non-alcoholic liquid to dampen the area.
3
c. Use blankets to cover the area.
26. (CA) Put the following sentences in the right order for the closet with door fire procedure:
(1) Use a crash axe to chop a small hole in the upper part of the door just big enough to
receive a fire extinguisher nozzle; (2) Open the closet door carefully and make sure the fire
is under control; (3) Discharge a complete Halon fire extinguishing agent into the hole; (4)
Thoroughly douse the burned materials with water; (5) Seal any space at the base of the
closet door with blankets.
a. 1-2-3-4-5
b. 5-1-3-2-4
C. 1-3-4-2-5
27. (CA) In case of a closet with door fire, if the closet door is cool to touch, the cabin crew
fire fighter will immediately don a smoke hood and obtain a Halon fire extinguisher and ...
a. Carefully open the door and locate the fire; Discharge the Halon fire extinguisher
onto the fire.
b. Use a crash axe to chop a small hole in the upper part of the door just big enough to
receive a fire extinguisher nozzle; Discharge a complete Halon fire extinguishing
agent into the hole.
c. Partially open the oven door and discharge a one second burst of extinguisher inside
before shutting the door again.
28. (PCA) If smoke is detected in a crew rest compartment while the crew rest is occupied....
a. At least one crew member must stay in the crew rest, don a smoke hood and obtain a
halon fire extinguisher, locate the source of the fire and fight the fire.
b. All crew member must evacuate the crew rest compartment by the main entrance or
the emergency hatches.
c. At least one crew member must push the HORN SHUT OFF switch in the entrance
area to silence the smoke detection system alarm horn and chimes immediately.
29. (PCA) If smoke is detected in a crew rest compartment while the crew rest is unoccupied
and the door is hot to touch, cabin crew will...
a. Immediately don a smoke hood, obtain a Halon fire extinguisher and open the crew
rest door slightly, discharge the entire contents of the extinguisher from above then
close the door
b. Use a crash axe to chop a small hole in the upper part of the door just big enough to
receive a fire extinguisher nozzle; Discharge a complete Halon fire extinguishing
agent into the hole.
c. Ensure the entrance door is closed, push the DISC push button to discharge the auto
fire extinguisher system in the crew rest compartment.
30. (CA) In the event of smoke or fire caused by any of the IFE components, what should
cabin crew do?
a. Remove the IFE power by depressing the IFE Master Power switch, located in the
VCC, to the OFF position.
b. Carry out the Cabin Crew Fire Drill and attack the fire if the fire is presented.
c. All mentioned.
31. (CA) What are the precautions against fire caused by any of the IFE components?
a. Once power is removed from the IFE system, do not turn the IFE Master Power
switch back on for the remainder of the flight.
4
b. Do not use a water fire extinguisher to fight the fire caused by any of the IFE
components.
c. All mentioned.
32. (CA) If a portable electronic device overheats or emits an electrical smell in flight, what
should cabin crew do?
a. Turn off the device immediately and disconnect the power supply.
b. Use a halon fire extinguisher to fight the fire immediately.
c. Use a water fire extinguisher to fight the fire immediately.
33. (CA) If a passenger says that he/she has lost his/her portable electronic device inside an
electrically adjustable seat and cabin crew cannot find it, what should cabin crew do?
a. Do not operate the seat electrically or mechanically in an attempt to find the device
and move the passenger to another seat.
b. Inform the passenger that cabin crew will seek assistance from engineering staff to
retrieve the device upon arrival.
c. Move the seat electrically or mechanically to find the device.
34. (CA) After a fire is extinguished by a Halon fire extinguisher in case oflithium battery fire,
cabin crew have to do:
a. Cool the device with ice.
b. Cool the device with copious amounts of non-flammable liquid.
c. Cover the device with a blanket.
35. (CA) If a portable electronic device contained in bag is involved in a fire, the flames have
been extinguished and the bag is intact, cabin crew will ...
a. Remove and place the bag into a suitable container such as a toilet waste bin or fire
containment bag and douse of water.
b. Do not touch or move the bag and cool the bag with copious amounts of non
flammable liquid.
c. Standby with the Halon fire extinguisher and monitor for any re-ignition.
36. (PCA) What should cabin crew do in case of passenger clothing fire?
a. Quickly get a blanket or other covering and wrap it around the passenger to smother
the fire.
b. Quickly get a Halon fire extinguisher to attack the fire.
c. Quickly get a water fire extinguisher to attack the fire.
37. (CA) When a right engine from a twin - engine aircraft is on fire during the flight, how
would cabin crew report?
a. Inform the cockpit crew that engine number 2 catches fire.
b. Inform the cockpit crew that the right engine catches fire.
c. Inform the Purser that the right engine catches fire, who in turn inform the cockpit.
38. (CA) In case of aircraft fire when parked at bridge with the absence of flight crew member,
what should cabin crew do?
a. Fight the fire as per normal procedures and evacuate the passengers through the front
entrance door and the rear doors if stairs are in position.
b. Fight the fire as per normal procedures and arm all slides then evacuate the
passengers through all doors with slides.
c. Fight the fire as per normal procedures and immediately contacted airport passenger
handling personnel.
5
39. (CA) In the event of smoke in the cabin and the area is identified, things that cabin crew
have to do are:
a. Don smoke hood and prepare firefighting equipment.
b. Remove all combustible materials.
c. All mentioned.
40. (CA) In the event of smoke in the cabin and there is no visual sign of flames, what should
Fire Fighter do?
a. Don smoke hoods, prepare firefighting equipment and immediately attempt to
ascertain the source of the smoke.
b. Don smoke hoods, prepare firefighting equipment and standby for any fire.
c. Immediately inform the commander smoke presence, severity of smoke and effect on
the passengers.
41. (PCA) What is the meaning of the Captain's PA: "Cockpit speaking, emergency descent,
cabin crew seated and fastened"?
a. Aircraft in rapid descent situation.
b. The rapid decompression situation.
c. The emergency landing situation.

a. Loss of pressurization of the aircraft cabin as a result of stmctural failure or
pressurization system malfunction, this is referred to as decompression.
b. Depressurization is normally classified as rapid or gradual (slow), based on the time
interval over which cabin pressure is lost.
c. Most modem aircraft maintain a maximum cabin altitude of 10,000 feet.
44. (PCA) What is the meaning of the tenn "Time of Useful Consciousness"?
a. The period of elapsed time from the intem1ption of normal air supply until the time
when the ability of a person to function usefully is likely to be lost.
b. The time that after a decompression situation the cockpit crew descend the aircraft to
an altitude where the continuous use of oxygen is no longer necessary.
c. The duration of a gradual (slow) decompression happen.
45. (CA) In case of cabin decompression, the oxygen masks will drop down automatically when
a. The aircraft altitude reaches 14,000ft.

b. The cabin altitude reaches 14,000ft.
c. The cabin altitude reaches 10,000ft.
46. (CA) Which of the following effects can be seen in the cabin when rapid decompression
occurs?
a. Cause hot fluids to boil and cause pain to the ears and intestines.
b. Fill the cabin with smoke.
c. Trigger the decompression alarm in the cabin.
47. (CA) "Remain in position, fasten seat belt if available, and take the nearest free oxygen
mask. If not at seat, sit down on the floor or hold on to a rigid stmcture." - Which situation
does this paragraph describe the action of the cabin crew?
6
a. Decompression.
b. Unexpected heavy turbulence.
c. Emergency decent.

a. Following a decompression situation, any cabin crew member that observes
passenger(s) having difficulties with the retrieval or application of a mask should
remain in position, on oxygen, and visually demonstrate the necessary actions to
correct the situation.
b. Following a decompression situation, any cabin crew member that observes
passenger(s) having difficulties with the retrieval or application ofa mask should
assist the passenger(s) immediately.
c. Following a decompression situation, cabin crew must remain in position using the
oxygen mask until the commander makes a PA announcement stating "Masks off'.
49. (PCA) What are cabin crew actions when hearing the PA announcement "Masks off'
following a decompression situation?
a. Remove oxygen masks - Check on pilot status - Check colleagues - Check toilets -
Check passengers.
b. Remove oxygen masks - Check passengers - Check cabin & galley - Prepare for an
emergency landing.
c. Remove oxygen masks - Check passengers - Check cabin & galley - Prepare for
emergency descent.
50. (CA) What is a forced landing case?

a. The aircraft has to land on water.
b. The aircraft has to land away from an airport.
c. The aircraft has to make an emergency landing at an alternative airport.
51. (CA) What is a ditching case?

52. (CA) What is an abnormal landing case?

53. (PCA) Why do we have to apply the BRACE position before the aircraft impacts in the
case of emergency landing?
a. To reduce uncontrolled movement of the body.
b. To reduce secondary impact that may cause further injuries.
c. All mentioned.
54. (CA) The reasons why we do not cushion with pillows or blankets when brace for impact
are:
a. This does not improve absorption of impact forces to any great extent.
b. This does increase cabin clutter, impeding rapid evacuation after landing.
c. All mentioned.
7
55. (PCA) Cabin crew will immediately shout "Cl'.ii d u xu6ng - c11i d u xu6ng", "Heads down
- Heads down" after hearing which command from the cockpit?
a. "Brace - Brace".
b. "Brace immediately - Brace immediately".
c. "Brace for impact - Brace for impact".
56. (CA) Which statement describes the brace position of the rearward-facing cabin crew?
a. Sit well back into the seat with the feet placed together, squarely on the floor - Sit on
the hands, palms upwards - brace the head back against the seatback or headrest.
b. Sit well back into the seat with the feet placed together, squarely on the floor - Sit on
the hands, palms upwards -bend the head forward as far as possible.
c. Sit well back into the seat with the feet placed together, squarely on the floor - Sit on
the hands, palms downwards - brace the head back against the seatback or headrest.
57. (CA) Which statement describes the brace position of the forward-facing cabin crew?
a. Sit well back into the seat with the feet placed together, squarely on the floor - Sit on
the hands, palms upwards - brace the head back against the seatback or headrest.
b. Sit well back into the seat with the feet placed together, squarely on the floor - Sit on
the hands, palms upwards -bend the head forward as far as possible.
c. Sit well back into the seat with the feet placed together, squarely on the floor - Sit on
the hands, palms downwards - bend the head forward as far as possible.
58. (CA) Which statement describes the brace position of the passengers?
a. Feet placed squarely together on the floor - Body leaning forward as far as possible,
with arms around the knees - Head on the lap.
b. Feet placed squarely together on the floor - Cross the arms, hold onto the top of the
seatback in front - Rest the head on the arms.
c. All mentioned.
59. (PCA) In case of prepared emergency landing/ditching, the captain will brief the purser:
a. Nature of emergency and approximately time available before landing.
b. Type of emergency landing and other relevant information.
c. All mentioned.
60. (CA) While the purser is in the cockpit for the Captain's briefing in case of prepared
emergency landing/ditching situation, cabin crew member will....
a. Stop meal service, return trolleys to the galley and secure.
b. Check passenger seatbelts are fastened, tray tables are stowed and seatbacks are
upright.
c. All mentioned.

a. In prepared emergency landing/ditching procedure, the cabin crew member receiving
the purser's interphone briefing will repeat the instmctions to the purser.
b. In prepared emergency landing/ditching procedure, it is important that all cabin crew
are aware of and memorize the expected time oflanding.
c. All mentioned.
62. (CA) In prepared emergency landing/ditching procedure, during a purser 's PA

announcement to brief the passengers on the required emergency preparation, which of the
following that cabin crew SHOULD NOT do?
a. Talk with the passengers other than to ensure that they obey instmctions.
8
b. Follow the instmctions in the purser's PA announcement.

c. Check that passengers are following the instmctions.
63. (CA) Cabin crew will select an able-bodied passenger (ABP) to assist in an evacuation
from such...
a. Crew members travelling as passengers, other airline employees and military
personnel.
b. Crew members travelling as passengers or other airline employees.
c. Military personnel or any strong male passenger.

a. The selected able-bodied passengers ABPs must be taken to their applicable exit to
be briefed on their duties.
b. After briefing, able-bodied passengers ABPs will be re-seated close to cabin crew
stations at exits they have been assigned to.
c. The selected able-bodied passengers ABPs must be re-briefed ifthere is any
hesitation or reluctance shown after cabin crew briefing.
65. (CA) In prepared emergency landing procedure, the selected able-bodied passengers ABPs
must be briefed on...
a. How to open the door, where to look outside conditions, where the manual inflation
handle is located.
b. How to open the door, where to look outside conditions, where the manual inflation
handle is located, how to disconnect the raft.
c. How to open the door, where the manual inflation handle is located, how to
disconnect the raft.
66. (CA) In prepared emergency ditching procedure, the selected able-bodied passengers ABPs
must be briefed on...
a. How to open the door, where to look outside conditions, where the manual inflation
handle is located.
b. How to open the door, where to look outside conditions, where the manual inflation
handle is located, how to disconnect the raft.
c. How to open the door, where the manual inflation handle is located, how to
disconnect the raft.
67. (CA) Following an emergency evacuation on land and if the cabin crew member is
incapacitated, what are the duties of able-bodied passenger (ABP) at the door with slide?
a. Check outside conditions, open the door if safe, evacuate first and keep exit path
clear at the base of slide.
b. Open the door if safe, evacuate first and keep exit path clear at the base of slide.
c. Stay in the cabin and control the passenger evacuation.
68. (CA) Following an emergency evacuation on land and if the cabin crew member is NOT
incapacitated, what are the duties of able-bodied passenger (ABP) at the door with slide?
a. Evacuate last and control the passenger evacuation.
b. Evacuate first and keep exit path clear at the base of slide.
c. Check outside conditions, open the door if safe, evacuate first and keep exit path
clear at the base of slide.
69. (CA) Following an emergency evacuation on water and if the cabin crew member is NOT
incapacitated, what are the duties of able-bodied passenger (ABP) at the door with raft?
9
a. Board the raft first, balance and assist other passengers on the raft.
b. Remain on the aircraft and board last in order to disconnect the raft from the aircraft.
c. Remain on the aircraft and board last in order to control the passenger evacuation.
70. (CA) Following an emergency evacuation on water and if the cabin crew member 1s
incapacitated, what are the duties of able-bodied passenger (ABP) at the door with raft?
a. Check outside conditions, open the door if safe, board the raft first, balance and assist
other passengers on the raft.
b. Check outside conditions, open the door if safe but remain on the aircraft and board
last in order to disconnect the raft from the aircraft.
c. Stay in the cabin and control the passenger evacuation.
71. (CA) In prepared emergency ditching procedure, the selected able-bodied passengers ABPs
who are in charge oflaunching life raft must be briefed on....
a. How to remove the raft from its stowage and procedure for launching the raft.
b. Location of the raft and location of the nominated exit for launching.
c. All mentioned.
72. (PCA) After an emergency landing, when should cabin crew immediate evacuate
passengers?
a. When the commander order.
b. When there is thick smoke in the cabin.
c. All mentioned.
73. (PCA) As the aircraft has come to a complete stop after an emergency landing and ifthere
are no commands from cockpit crew after a long waiting, cabin crew must...
a. Try to have contact with cockpit crew by any means they can.
b. Check outside conditions and keep waiting for cockpit crew's command.
c. Check outside conditions and evacuate passengers immediately.
74. (CA) Following an emergency evacuation and a usable exit becomes unusable, cabin crew
must....
a. Block unusable exit, use strong/positive commands and direct passengers to the
nearest usable exits.
b. Continue evacuating passengers without delay.
c. Ask able-bodied passengers (ABPs) to slide down first and then assist other
passengers as directed by cabin crew.
75. (CA) What is the initial command given by cabin crew in the event of prepared emergency
landing?
a. "Open seat belt and get out".
b. "Open seat belt - Shoes off and get out".
c. "Hurry - Come this way"
76. (CA) What is the initial co1mnand given by cabin crew in the event of unprepared
emergency landing?
b. "Open seat belt - Shoes off and get out".
c. "Hurry - Come this way"
77. (CA) What is the initial c01mnand given by cabin crew in the event of prepared emergency
ditching?
10

b. "Open seat belt - Fit life vests - Shoes off and get out".
c. "Open seat belt - Fit life vests and get out".
78. (CA) What is the initial co1mnand given by cabin crew in the event of unprepared
emergency ditching?
b. "Open seat belt - Fit life vests - Shoes off and get out".
c. "Open seat belt - Fit life vests and get out".
79. (CA) What is purpose of the c01mnand "Wait - Wait" given by cabin crew to passenger in
the event of emergency evacuation?
a. Stop the passengers and wait while the slide/raft inflating.
b. Stop the passengers and wait for c01mnander's order.
c. Stop the evacuation.
80. (CA) What is the c01mnand given by cabin crew to redirect passengers to the nearest
alternative exit at an exit with obstmction outside?
a. "Go that way- go that way".
b. "Hurry go that way- Hurry go that way".
c. "Don't go this way- Don't go this way".
81. (CA) What is the co1mnand to passengers in an emergency landing evacuation at doors
with slide?
a. "Jump - Slide and nm".
b. "Foot first - Go to the rear - Slide down and nm".
c. "Step down and nm".
82. (CA) What is the co1mnand to passengers in an emergency landing evacuation at doors
with stair?
a. "Jump and run".
b. "Foot first - Go to the rear - Slide down and nm".
c. "Step down and nm".
83. (CA) What is the co1mnand to passengers in an emergency ditching evacuation at doors
with slide/raft?
a. "Inflate life vest - Move down the raft".
b. "Inflate life vest - Move down the raft - Sit close together".
c. "Inflate life vest - Swim to the raft".
84. (CA) What is the c01mnand to passengers in an emergency ditching evacuation at doors
without slide/raft?
a. "Inflate life vest - Move down the raft".
b. "Inflate life vest - Move down the raft - Sit close together".
c. "Inflate life vest - Swim to the raft".
85. (CA) On step 5th of the Evacuation plan, what should cabin crew do?
a. Check for and assist incapacitated or unconscious passengers.
b. Collect equipment as appropriate to the conditions.
c. Evacuate themselves.
86. (PCA) Non-Ambulatory passengers should...

11
a. Be evacuated after normal passengers have been evacuated from the cabin.
b. Be evacuated after all ambulatory passengers have been evacuated from the cabin.
c. Be evacuated before all ambulatory passengers have been evacuated from the cabin.
87. (PCA) The way to evacuate a non-ambulatory passenger. ..

a. Is similar to the way to evacuate an unconscious passenger.
b. Is similar to the way to evacuate an infant.
c. Is similar to the way to evacuate an ambulatory passenger.
88. (PCA) The way to evacuate a visually impaired passenger. ..

a. Is similar to the way to evacuate an ambulatory passenger.
b. Is similar to the way to evacuate a conscious adult.
c. Is similar to the way to evacuate a non-ambulatory passenger.
89. (PCA) How do flight crew members assist a non-ambulatory passenger to evacuate?
a. Sit behind, place their arms around the passenger and follow them down the slide.
b. Assist passenger to the nearest usable exit and instmct to evacuate by sitting on the
door sill before entering the slide.
c. Assist passenger to the nearest usable exit and push off into the slide without hesitation.
90. (CA) How do cabin crew assist an ambulatory passenger to evacuate?

a. Sit behind, place their arms around the passenger and follow them down the slide.
b. Assist the passenger to the nearest usable exit and instmct to evacuate by sitting on
the door sill before entering the slide.
c. Assist the passenger to the nearest usable exit and push off into the slide without
hesitation.
91. (CA) How do cabin crew move a non-ambulatory passenger to the nearest door exit?
a. Carry the passenger with the assistance of another cabin crew or ABPs.
b. Drag them with hands under their arms.
c. All mentioned.
92. (CA) Following an emergency situation, passenger would take their independent actions
and attempt to find their way out because of fear and panic. What should cabin crew do?
a. Not hesitate to take c01mnand for passenger control.
b. Remain where they are and await further instmctions from cockpit crew.
c. Let passengers do things that they need to do for their evacuation.
93. (CA) State key factors in a successful passenger evacuation.

a. Assertiveness, dedicated assist space, unusable exit, exit bypass.
b. Assertiveness, dedicated assist space, unusable exit, submissive.
c. Assertiveness, dedicated assist space, unusable exit, dried up exit, exit bypass.
94. (CA) During an emergency evacuation, the assertiveness of cabin crew member means:
a. Delivering the c01mnand to call passengers to exits.
b. Using physical contact to get passengers rapidly and through the exits.
c. All mentioned.
95. (CA) What kinds of exits have the Dedicated Assist Space?
a. Most exits have dedicated assist space, forward and/or aft door(s).
b. Only the front door exits have dedicated space.
c. Only the rear exits have dedicated space.
12
96. (CA) What is "Dedicated Assist Space"?

a. A space forward and/or aft of the exit that allows crew members to safely position
themselves while assisting passengers in emergency evacuation.
b. A space at the crew station that allows crew members to safely position themselves
while assisting passengers in emergency evacuation.
c. A space at between the exit and the bulkhead that allows crew members to safely
position themselves while assisting passengers in emergency evacuation.
97. (CA) Why do cabin crew have to be at the "Dedicated Assist Space" while assisting
passengers in evacuating the aircraft?
a. This space allows crew members to safely position themselves.
b. Crew members who maintain position in the assist space will keep the exit path clear
and keep from interfering with the passenger evacuation flow.
c. All mentioned.
98. (CA) What is the Dried Up Exit?

a. The Dried up exit is an unusable exit.
b. The Dried up exit is an useable exit where there are too many evacuating passengers.
c. The Dried up exit is an useable exit where there are no evacuating passengers.
99. (CA) Why do cabin crew have to use the Exit Bypass during passenger evacuation?
a. To maintain the awareness of conditions inside the cabin.
b. To maintain a balanced flow to all useable exits.
c. To minimize evacuation time at one exit.
100. (CA) During an evacuation if there are no more passengers approaching your exit and the
exit across from you, what should you do as a crew member?
a. Attract additional passengers to come toward your exit by strong, loud, positive
commands.
b. Move down the aisle toward an adjacent exit, if conditions permit, to gain the
attention of an attendant to initiate the redirection of passengers toward your exit.
c. All mentioned.
101. (CA) Following a rejected take off, cabin crew must remain in their seats until the aircraft
has come to a complete stop and give the command:
a. "Passengers remain seated and await farther instmctions".
b. "Passengers and crew remain seated".
c. "Remain seated and await farther instmctions".
102. (PCA) To announce pilot incapacitation to cabin crew, which of the following signals will
the pilot in control make?
a. "Cockpit speaking, Purser is required in the cockpit".
b. "Cockpit speaking, Purser is required in the cockpit" with the Seatbelt sign ON.
c. "Cockpit speaking, Purser is required in the cockpit" with the Seatbelt and No
smoking signs ON.
103. (PCA) Following a cockpit incapacitation and when being asked to support the
incapacitated cockpit crew member, purser or designated cabin members must...
13
a. Pull the incapacitated cockpit member upright, secure him with seatbelt/shoulder
harness, lower/move his seat away from control panels and give him oxygen if
required.
b. Secure him with seatbelt/shoulder harness and give him oxygen ifrequired.
c. Pull the incapacitated cockpit member upright, lower/move his seat away from
control panels and give him oxygen if required.
104. (PCA) In case of pilot incapacitation, when the checklist is made by the pilot in control
and a cabin crew member, the meanings of the following hand signals are:
a. Raised open hand: Stop.
b. Re-co1mnence reading at the point of intem1ption when the "thumbs up" signal is
given agam.
c. All mentioned.
105. (PCA) In case of cabin crew incapacitation, if the incapacitated cabin crew members affect
to minimum operation cabin crew as required, who will make the decision?
a. The Purser.
b. The Captain in control.
c. The Operation Control Center.
106. (CA) During an emergency evacuation, a flight attendant who is not assigned to an exit
must:
a. Assist another cabin crew member to evacuate passengers at their exit.
b. Assess the cabin conditions and redirect passengers to maintain the evacuation
balanced flow to all usable exits.
c. Assist the ambulatory and non-ambulatory passengers to the exit area.
NOTE:
P: Pilot
A: Cabin attendant
14
1. (PCA) What kind of information should the communicator report to the Captain in the case
of a cabin fire?
a. The reaction and state of the passengers.
b. The number of halon fire extinguishers on board.
c. The number of smoke hoods on board.
2. (CA) To prevent oven fires, cabin crew shall...

a. Keep an eye on the oven whenever it is switched on.
b. Always check the contents of the oven before switching on.
c. Switch the oven on maximum 10 minutes at a time.
3. (CA) Ifa portable electronic device in the overhead locker is involved in a fire and the
flames have been extinguished by a Halon fire extinguisher, cabin crew will ...
a. Leave the device where it is and cool it with copious amounts of water until there are
no signs of fire or smoke.
b. After monitoring for at least 15 minutes, the device should be immersed in water in a
suitable container.
c. All mentioned.
4. (CA) In the event of thick smoke in the cabin, what should cabin crew do?
a. Move passengers as far away as possible from the source of smoke, provide wet
towels and instruct them to keep heads low.
b. Move passengers as far away as possible from the source of smoke and instruct them
to lie down on the floor.
c. Immediately inform the cockpit and the commander will manually deploy the fix
oxygen system for passenger to use.
5. (PCA) In case of cabin decompression, the command which must be announced from
cockpit crew 1s:
a. "Cockpit speaking, all passengers and crew seated and fastened".
b. "Cockpit speaking, Purser is required in the cockpit".
c. "Cockpit speaking, emergency descent, cabin crew seated and fastened".
6. (PCA) What is a prepared emergency landing case?

a. This is an emergency landing which sufficient time exists to brief the passengers and
crew and prepare the cabin.
b. This is an emergency landing which sufficient time exists to select Able Bodies
Passengers.
c. This is an emergency landing which time available for briefing the passengers and
crew and preparing the cabin is more than 10 minutes.
7. (PCA) What is an unprepared emergency landing case?

a. This is an emergency landing which time available for briefing the passengers and
crew and preparing the cabin is less than 10 minutes.
b. This is an emergency landing which there is insufficient time to brief the passengers
and crew.
c. This is an emergency landing which time available for briefing the passengers and
crew and preparing the cabin is less than 05 minutes.
16
8. (CA) Following a command from cockpit "Brace for impact - Brace for impact", cabin
crew must:
a. Brace themselves and shout aloud "Heads down - Heads down" until landing.
b. Brace themselves and shout aloud "Brace for impact - Brace for impact" until landing.
c. Brace themselves and shout aloud "Heads down - Stay down" until landing.
9. (PCA) As soon as it is expected that an emergency landing is required, how will the purser
be summoned to the cockpit?
a. By the PA announcement "Cockpit speaking, Purser required in the cockpit" and the
Fasten Seatbelt & No Smoking sign ON.
b. By the PA announcement "Cockpit speaking, Purser required in the cockpit".
c. By the PA announcement "Cockpit speaking, emergency landing, Purser required in
the cockpit" and the Fasten Seatbelt & No Smoking sign ON.
10. (CA) In prepared emergency on land evacuation procedure, what are the contents of purser
's PA announcement to brief the passengers on the required emergency preparation?
a. Removal of hard objects - Loosen tight clothing - Identify exit positions -Brace
position.
b. Removal of hard objects - Loosen tight clothing - Identify exit positions - How to
wear life vest - Brace position.
c. Removal of hard objects - Loosen tight clothing - Identify exit positions -Brace
position - how to open the door in armed mode.
11. (CA) In prepared emergency ditching procedure, what are the contents of purser 's PA
announcement to brief the passengers on the required emergency preparation?
a. Removal of hard objects - Loosen tight clothing - Identify exit positions -Brace
position.
b. Removal of hard objects - Loosen tight clothing - Identify exit positions - How to
wear life vest - Brace position.
c. Removal of hard objects - Loosen tight clothing - Identify exit positions - How to
wear life vest - Brace position - How to open the door in armed mode.
12. (CA) In prepared emergency landing/ditching procedure, what should cabin crew check on
cabin & galley preparation?
a. Cabin crew seat belt & harnesses, clear exits, stow loose articles, galley equipment,
slide/ raft.
b. Oxygen and fire extinguishers secure, ensure flash light is available, lock toilet
doors, at night turn cabin lights to their lowest setting.
c. All mentioned.
13. (PCA) In which case cabin crew can initiate the evacuation without commander's order
after an emergency landing?
a. Uncontrollable fire inside or outside threatening the passengers or thick smoke in the
cabin.
b. Ditching or parts of the aircraft broken.
c. All mentioned.
14. (PCA) Upon hearing the cockpit crew's command "Cockpit speaking, cabin crew to your
stations", cabin crew will:
a. Go to assigned exit, check outside conditions and await further instructions from the
commander.
b. Go to assigned exit, check outside conditions and evacuate passenger immediately.
17
c. Stay in the assigned station await further instructions from the commander.
15. (PCA) Following an emergency landing, cabin crew should evacuate passenger
immediately when hearing the command:
a. "Cockpit speaking, cabin crew to your stations".
b. "Evacuate, evacuate".
c. "Open seatbelt and get out".
16. (PCA) Following an emergency landing, if the commander decides that an evacuation is
not required, which of the following PA announcements will he make?
a. "Cockpit speaking, cabin crew seated and fastened".
b. "Passengers and crew remain seated".
c. "Passengers remains seated and await further instructions".
17. (PCA) Upon hearing the command "Evacuate, evacuate" from cockpit crew following an
emergency landing, the first action of cabin crew will ...
a. Give initial command, open usable exits and evacuate passengers.
b. Open usable exits, give initial command and evacuate passengers.
c. Check outside area, open the exit, collect equipment and evacuate.
18. (CA) In the event of evacuation, what kinds of equipment cabin crew should collect?
a. Torches, first aid kit, survival kit, megaphones, ELT.
b. Torches, first aid kit, survival kit, oxygen bottle, ELT.
c. Torches, oxygen bottle, survival kit, megaphones, ELT.
19. (CA) How can cabin crew recognize rejected take-off or abort take-off?
a. The sudden deceleration of the aircraft after the take-off has commenced.
b. The sudden acceleration of aircraft during take-off roll.
c. The PA announcement: "Cockpit speaking, cabin crew to your station".
18
CHAPTER 6: SURVIVAL
1. (PCA) Which principles does survival depend on?

a. The will to survive and knowledge of survival equipment.
b. Survival instinct and knowledge of survival techniques.
c. The will to survive and knowledge of survival techniques.
2. (PCA) What are priorities of survival?

a. Protection - location - water - food.
b. Protection- location- food-water.
c. Location - protection - water - food.
3. (PCA) What is the meaning of the term "Protection" in survival techniques?

a. Protect from harsh environment or adverse effects of injury and shock.
b. Protect from dangerous animals.
c. Protect from getting lost in a strange area.
4. (PCA) What is the meaning of the term "Location" in survival techniques?

a. Identify the location of the landing or ditching by setting up signaling aids and
emergency transmitters.
b. Stay in the vicinity of the aircraft unless there are compelling reasons for doing
otherwise.
c. All mentioned.
5. (PCA) When looking for water sources, what are precautions survivors should take?
a. Stagnant water must be avoided unless it can be filtered, purified and boiled.
b. Do not drink sea water.
c. All mentioned.
6. (PCA) What are immediate actions after evacuation on land?

a. Assemble all survivors in a safe, upwind location and administer first aid.
b. Leave the aircraft if there is a risk of fire.
c. Set up transmitter (radio beacon) and assemble signal flares and signal. mirrors.
7. (CA) What are immediate actions after evacuation at sea?

a. Cut the mooring line and move away from the aircraft.
b. Deploy the emergency transmitter.
c. All mentioned.
8. (PCA) When survival at sea, what're subsequent actions in a cold climate?

a. If the aircraft remains intact and when risk of fire has passed, re-enter to remove
equipment and supplies including food, water...
b. Erect the raft canopy and close entrances, remove wet clothing and keep wann by
bailing out water.
c. Erect the raft canopy and keep entrances open to create a through draught.
9. (PCA) How should the crew rescue the unconscious or exhausted survivor from the sea
to the raft?
a. Tum him/her with the back to the raft; place your anns under the annpits and
around the chest, and pull aboard.
b. Use the rescue line to pull them towards the raft.
c. All mentioned.
10. (PCA) What is one of the important tasks the crew should do after erecting canopy in a
sea survival situation?
a. Assign lookout duties to suitable persons.
b. If the aircraft remains intact and when risk of fire has passed, re-enter to remove
equipment and supplies including food, water...
c. Move all the rafts away from the vicinity as far as possible.
11. (PCA) Related to location, what should the crew do after an evacuation in jungle?
a. Position emergency transmitter on nearest high ground and operate.
b. Scatter life vests and clothing in any clear space to attract attention of search
aircraft.
c. All mentioned.
12. (PCA) What should the crew do after an evacuation in jungle?

a. Stay in the vicinity of the aircraft.
b. Leave the aircraft and move away from the vicinity as far as possible.
c. Leave the area to contact nearby habitation.
13. (PCA) What are the precautions against unfamiliar plants when survival in jungle?
a. We must be careful with brightly colored plants, plants with a milky sap.
b. We can eat brightly colored plants, plants with milky sap.
c. We must be careful with brightly colored plants, plants with a milky sap but we
can eat all jungle mushroom (fungi).
14. (PCA) What are the safe sources of water that we can find when survival in jungle?
a. Vines suspended from tall trees.
b. Rain traps can be made from broad leaves.
c. All mentioned.
15. (PCA) In the event of an emergency landing in the desert, which rules should be
followed?
a. Conserve energy as much as possible.
b. Protect the skin immediately from the effects of solar radiation, the eyes and head
from intense sunshine.
c. All mentioned.
16. (PCA) After an evacuation in the desert, what should the crew do?
a. Stay in the vicinity of the aircraft.
b. Walk away from the vicinity of the aircraft if there is a risk of fire.
c. Leave the area to contact nearby habitation.
17. (PCA) After a survival situation, what should crew member remember to do?
a. Crew member should avoid contact with media.
2
b. Crew member should recognize symptoms of mental problem in themselves and

colleagues.
c. All mentioned.
NOTE:
P: Pilot
A: Cabin attendant

Basic Sep Question Bank For Crew - R0 - R - 10jul20

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TCT HANG KHONG YIE,T NAM CQNG HOA XA HQI CHU NGHiA V TNAM

Nu/ 11!, 111 6c

2. (CA) What are the duties and responsibilities of cabin crew?

3. Deleted this question

5. (PCA) Which statement is TRUE?

7. Deleted this question

9. (CA) Which statement is UNTRUE?

10. (CA) Before a flight assignment, a crew member should not:

17. (PCA) Which statement is UNTRUE?

18. Deleted this question

21. (CA) Which statement is TRUE?

a. The entire area outside the flight deck door is clear.

24. (PC) Which statement is UNTRUE?

25. (PC) Which statement is UNTRUE?

27. (PCA) What is the definition of tenn "Ambulatory"?

37. (CA) Which statement is UNTRUE?

c. All physically challenged passengers require help to varying degrees and, if

39. (C) Which statement is UNTRUE?

40. (C) Which statement is UNTRUE?

42. (CA) Which statement is TRUE?

c. Maximum 02 INFT or 02 CHLD, each is under 6 years of age.

45. (CA) Who is an Unaccompanied Minor (UMNR)?

47. (C) Which statement is UNTRUE?

49. (PCA) Who is an Inadmissible Passenger (INAD)?

50. (PCA) Who is a Deportee passenger?

51. (PC) Which statement is UNTRUE?

53. (PC) Which statement is UNTRUE?

54. (CA) What is the handling procedure for INAD passengers?

59. (CA) Which statement is TRUE?

60. (PC) Which statement is UNTRUE?

62. (CA) Which statement is UNTRUE?

63. (CA) What does limitation apply to passengers' carry-on baggage?

64. (CA) Which statement is UNTRUE?

68. (CA) Which statement is UNTRUE?

69. (CA) What are the regulations applying on infant restraint?

70. (CA) When may babies be accommodated on aircraft fitted carry-cots?

73. (PCA) What are the regulations applying on passenger restraint?

91. (PCA) During refueling, Cabin crew makes an announcement:

92. (PCA) During descent, Cabin crew makes an announcement:

equipment is suspected from use of a device?

97. (PCA) What are PEDs prohibited at all times?

99. (PCA) Which kinds of PED are prohibited during refueling?

101. (PCA) Flight duty period begins:

a. When passengers board the aircraft.

103. (PCA) Comparing Flight Time to Flight Duty Period,

105. (PCA) Flight Duty Period consists of:

106. (PCA) Night Duty means a duty period:

107. (PCA) The assignment of duty on reserved days must be notified:

c. 6 cabin crew members

111. (PCA) Dead head transportation shall

114. (PCA) Split duty is applied for:

115. (PCA) Which statement is UNTRUE:

124. (PCA) The maximum number of unaccompanied blind passengers are

b. CXR - HGH - CXR.

126. (PCA) Which statement is UNTRUE? (Refer to FOM & CCOM)

THESE ANSWER MUST BE RIGHT

3. (PC) Who are permitted to use cabin crew seats:

5. (CA) Which statement is TRUE?

9. (PCA) Which of the followings is true about Transmitting Portable Electronic

CHAPTER 3: SAFETY EQUIPMENT

I. Deleted this question

6. Deleted this question

9. (CA) How does a SCOTT oxygen bottle operate (picture attached)?