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CLP13 - 10 4 6
CLP13 - 10 4 6
HRS Chapter 443B actually defines five categories of entities that will qualify as
collection agency under the first definition. HRS §443B- 1 provides that a:
Defendants have not argued that they bought the Citibank debts and, therefore,
were not collecting "for another person." Defendants agree that under the FDCPA, a
purchaser of debts is covered. "It does not matter, for purposes of the FDCPA, whether
the debt collector owns the debt at the time it seeks to collect it, and therefore is not
2007). Thus, the debt buyers in Holmes v. Telecredit Service Corp., 736 F.Supp. 1289
(D.Del. 1990); Kimber v. Federal Financial Corp., 778 F.Supp 1480 (M.D.Ala. 1987);
Schlosser v. Fairbanks Capital Corporation, 323 F.3d 534 (7th Cir. 2003); and Brannan
v. United Student Aid Funds, Inc., 94 F.3d 1260 (9th Cir. 1996) were considered debt
collectors under the FDCPA although they were collecting for themselves. Defendants
have no quarrel with this fact. Defendants argue, however, that Unifund was not paid a
commission, fixed fee, or a portion of the sums so collected and, therefore, do not meet
this phrase of the first definition of a collection agency. Since Defendants agree that
Unifund can purchase debts, initiate its own collection activities, and still be considered
to be collecting "for another person", it is obvious then that Unifund need not be paid a
can pay itself and still be considered a collection agency under the first definition.
if it actually collects any money from consumers whose debts were purchased by
referred to as "Plaintiff’s Facts") confirm that Unifund paid $29,586,416.15 for debts
worth $554,156,511.60 or 5.339 cents on the dollar. For example, Plaintiff was sued by
Unifund in the state court collection suit (Exhibit 39, Plaintiff’s Facts) for $10,407.13.
Assuming Unifund only paid 5.339% of this amount or $555.64, Unifund’s commission
or portion of the amount collected would have been $9851.49. Thus, Unifund should
Defendants next argue that Unifund is exempt from coverage of Chapter 443B
because it conducted its collection activities through its attorney and cites Worch v.
Wolpoff & Abramson, L.L.P., 477 F.Supp.2d 1015 (E.D.Mo. 2007) as support. First of
all, Worch is inapplicable to liability under Chapter 443B. That case applied to whether
or not a process server was covered by the FDCPA as a debt collector and the court held
it was not because process servers were specifically exempt under the FDCPA and there
was no respondeat superior liability. That case had nothing to do with determining if a
debt purchaser could be considered a collection agency under state law. However, in this
case, Unifund admits it is a debt collector under the FDCPA, and it is liable for FDCPA
violations of Marvin Dang, its attorney, pursuant to Fox v. Citicorp Credit Services, Inc.,
15 F.3d 1507 (9th Cir. 1994). In any event, Plaintiff never made the claim that Unifund
was to be considered a collection agency simply because it hired Marvin Dang’s office to
sue Plaintiff and Plaintiff agrees that Hawaii licensed attorneys are exempt from Chapter
applies to all references to "collection agency" is simply wrong. Defendants argued that
"[w]henever the phrase "collection agency" appears in Chapter 443B, it means the same
thing." (Defendants’ Memo at 7). In short, Defendants argued that an entity must collect
for another person claims or money due and must be paid a commission, fixed fee, or
portion of the amount collected in order to qualify as a collection agency and imputes its
interpretation to all of the subsections which further defines collection agency to include:
(1) Any person using any name other than the person's own in collecting the
person's own claims with the intention of conveying, or which tends to convey the
impression that a third party has been employed;
(2) Any person who, in the conduct of the person's business for a fee, regularly
repossesses any merchandise or chattels for another; and
(3) Any person who regularly accepts the assignment of claims or money due on
accounts or other forms of indebtedness and brings suits upon the assigned claims
or money due on accounts or other forms of indebtedness in the person's own
name; provided that any suits shall be initiated and prosecuted by an attorney who
shall have been appointed by the assignee.
Defendants’ interpretation to subsection 1 would not make any sense. Under this
subsection, a person collecting its own debt but uses another name in its collection
claims or money due to another and is not being paid a commission, fixed fee, or portion
of the sums collected. This person, in theory, would keep all of the money it collected for
itself and would not pay anything to anyone else. Thus, if Unifund used the name "Debt
Collector" in its collection activities instead of its real name, it would be considered a
"collection agency" under subsection 1. It would be collecting for itself, not for another,
and it would keep all of the money collected. Hence, Defendants ’ interpretation that the
Defendants’ interpretation was taken as true, there would be no need to further define
"collection agency." The repossessor does not collect claims or money due on accounts
and Defendants’ interpretation is again inapplicable. The only reasonable and obvious
reason for listing the various categories is to define the various entities that can qualify as
[hereafter referred to as "Defendants’ Facts"] and Exhibits 19-20 where Unifund was
assigned Citibank accounts and pg. 16 of Exhibit 20-where Unifund was assigned
293,117 accounts). Unifund also "brings suits upon the assigned claims or money due on
accounts or other forms of indebtedness in [Unifund’ s] own name" and the suits were
"initiated and prosecuted by an attorney [Marvin Dang] who [was] appointed by the
assignee." (Defendants’ Facts ¶ 11; and Plaintiff’s Facts, Exhibits 22 and 39 and ¶ 2 of
Defendants also mistakenly argue that HRS §443B-3.5 (a) does not apply to
Unifund because of its interpretation that the first definition also applies to this section.
Again, applying Defendants’ interpretation does not make any sense. Obviously, this
section was enacted to regulate out-of-state collection agencies as its title clearly states
and its provisions clearly apply to those entities. Unifund admits it is an out-of-state
collection agency. (Defendants’ Facts, ¶ 7). An out-of-state collection agency can apply
under this section to be exempt from registration under Chapter 443B if it meets certain
criteria. The whole point of this section is to exempt these entities from registering under
§443B-3 and they would only be subject to sections "443B-9, 443B-15, 443B-16,
443B-17, 443B-18, and 443B-19, and all remedies provided by this chapter and by any
other law". HRS §443B-3.5 (f). In other words, an out-of-state collection agency that
wants to conduct collection activities in Hawaii need only comply with §443B-3.5. In
short, if you are an entity that meets any of the definitions in §443B-1, you must register
pursuant to §443B-3. If, however, you are a licensed collection agency in another state,
you have the option to register pursuant to §443B-3 or seek an exemption under
§443B-3.5. Unifund did not register under §443B-3 or seek an exemption under
§443B-3.5 prior to April 24, 2006 (Defendants’ Facts, ¶ 4-5) whereas the collection suit
against Plaintiff was filed on September 16, 2005 in violation of §443B-3.5 (e) which
provides:
An out-of-state collection agency shall not collect or attempt to collect
any money or any other form of indebtedness alleged to be due and owing
from any person who resides or does business in this State without first
registering under this chapter or receiving an exemption pursuant to this
section. (Emphasis added).
Hence, Chapter 443B applies to Unifund in several different ways due to its collection
§443B-3.5.
In the District of Hawaii, Judge Ezra has already ruled on the issue of demanding
an amount due on a date different than the date of the demand letter in Mayes v. Tharp,
Civil No. 01-00128 (D. Hawai‘i March 13, 2002): "The court agrees that so long as the
amount due on May 15, 2000 was the same amount due on April 26, 2000, the fact that
an April 26, 2000 ledger was cited does not violate §1692g." As already explained in
Plaintiff’s memorandum in support of her motion for partial summary judgment at 8-9,
because Unifund added 27% interest to the amount due, the balance owed changes daily
and Unifund should have advised Plaintiff of this fact and not engage in confusion.
Plaintiff had no idea nor could anyone else know what was owed on April 28, 2005.
Defendants have themselves identified the confusion that can occur by giving two dates
That is exactly the point Plaintiff is making. There is no way to determine what the exact
amount is owed as of April 28, 2005. Furthermore, Defendants stated in Exhibit 2 that
"You should call our office for any updated amount". However, this does not comply
with the safe harbor and more detailed language that the 7th Circuit provided with respect
Defendants knew that 27% interest was added to the amount assigned to it by Citibank
and should have provided the safe harbor language in order to avoid FDCPA liability
under 15 U.S.C. §1692g (a). Merely listing a telephone contact does not suffice as "[t]he
§1692g (a) according to the 7th Circuit’s decision in Chuway v. National Action
Financial Services, Inc., 362 F.3d 944 (7th Cir. 2004). In Chuway, the debt collector
identified the creditor and stated the balance due was $367.42 and "Please remit the
balance listed above in the return envelope provided." It also stated "To obtain your most
current balance information please call 1-800-916-9006." Id. at 947. The 7th Circuit held:
So if the letter had stopped after the "Please remit" sentence, the
defendant would be in the clear. But the letter didn't stop there. It went
on to instruct the recipient on how to obtain "your most current
balance information." If this means that the defendant was dunning her
for something more than $367.42, it's in trouble because the "something
more" is not quantified. Id. (Emphasis added).
In this case, it is undisputed that Defendants were collecting more than the $9,953.18
Facts, ¶ 60 and Exhibit 39 suing for $10,407.13). Thus, Unifund was also collecting
"something more" and did not quantify that amount in violation of §1692g (a) (1).
If the debt collector is trying to collect only the amount due on the date
the letter is sent, then he complies with the Act by stating the "balance"
due, stating that the creditor "has assigned your delinquent account to our
agency for collection," and asking the recipient to remit the balance listed-
and stopping there, without talk of the "current" balance. If, instead, the
debt collector is trying to collect the listed balance plus the interest
running on it or other charges, he should use the safe-harbor
language of Miller: . . . Id. at 949. (Emphasis added).
Since Defendants were collecting interest on the amount demanded in Exhibit 2 and did
not provide the Miller safe harbor language, Defendants violated §1692g (a) (1). Again,
since all Defendants have admitted they are debt collectors as defined under the FDCPA,
Unifund is also liable for violations made by Marvin Dang’s office. Fox v. Citicorp
without informing Plaintiff of the accrual, and failing to provide the amount due on the
date of letter, i.e. April 28, 2005 also violated 15 U.S.C. §1692e(2) and (10). See Dragon
v. I.C. Systems, Inc., 2007 WL 1098686 (D. Conn. 2007). In Dragon, the plaintiff
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knew would increase on a per diem basis, and monthly, by the amount of interest accrued
and late charges." Id. at 3. The court agreed with the plaintiff and held:
this case is nevertheless one where not only did the collection notice not
specifically indicate the date as of which the "BALANCE DUE" amount
was the full amount of the debt, it also was potentially misleading for the
"least sophisticated consumer" who could readily conclude that the total
amount stated as due ($136.64) was due at any time, when in fact it was
not and was subject to adjustment by Dell on a periodic basis.
Accordingly, plaintiff's Motion for Summary Judgment on this violation
will be granted. Id. at 4. (Italics in original).
Similarly, Exhibit 2 does not state the $9953.18 amount due as of April 1, 2005 was the
full amount due of the debt and the least sophisticated consumer could also conclude that
such amount was payable at any time when, in fact, it was not because the amount due
was also subject to monthly interest adjustments by Unifund. Again, the Dragon court
admonished the defendant that use of the Miller safe harbor language would have
complied with the law and any deviation therefrom is risky. These failures also violate
§1692f. Fields v. Wilber Law Firm, P.C., 383 F.3d 562, 566 (7th Cir. 2004).
The April 28, 2005 letter contained more violations because of the false statement
and misrepresentation made therein. The letter states that "The Creditor had given you
prior notice concerning the delinquent account." It is undisputed that Unifund did not
send any notices to Plaintiff prior to the April 28, 2005 letter. (Defendants’ Facts, ¶ 18).
Defendants now argue that "the undifferentiated term "Creditor’ means either the
Original Creditor or the Current Creditor, or both." (Defendants Memo at 13). Taking
this from the point of view of the least sophisticated consumer, Defendants have admitted
that the statement, at issue, is confusing as both creditors did not send her any notices as
Unifund readily admits it did not. Also, if the least sophisticated consumer should
interpret this statement as coming from Unifund, then the statement would be false and
misleading because Unifund did not send her any notices. Obviously, there are several
interpretations that can be made as to who is the correct creditor referred to in the letter as
Thus, given Defendants’ interpretation of the word "Creditor" which could refer to the
Additionally, Defendant Park testified that "Creditor" referred only to Unifund and it is
undisputed that Unifund did not send any notices to Plaintiff. Thus, §1692e and §1692f
violations are established. Violations of §1692e and §1692f also establish the violations
Defendants agree that a collection lawsuit can be the initial communication under
15 U.S.C. §1692g but argues that the April 28, 2005 letter suffices because Unifund need
not send its own "g" notice or debt validation letter because Marvin Dang’ s office
already did. The court in Turner v. Shenandoah Legal Group, P.C., 2006 WL 1685698
at 11 (E.D.Va. 2006) relied on Thomas v. Law Firm of Simpson & Cybak, 392 F.3d 914
(7th Cir. 2004), Griswold v. J & R Anderson Bus. Servs., 1983 U.S. Dist. LEXIS 20365
(D.Or. Oct. 21, 1983) and on Sutton v. Law Offices of Alexander L. Lawrence, 1992 U.S.
Dist. LEXIS 22761 (D. Del. June 17, 1992), in reaching its conclusion that each debt
Defendants have admitted that they are 15 U.S.C. §1692a(6) debt collectors and that they
1-2). As such, Unifund is also required to issue its own debt validation notice to Plaintiff
and failed to do so. Furthermore, Defendants’ assertion that "[e]very other court [except
Turner] to consider the issues has concluded that each debt collector attempting to collect
the same debt need not send a separate debt validation notice" is just plain wrong and
misleading. A cursory reading of Turner and even Senftle v. Landau, 390 F.Supp.2d 463
(D.Maryland 2005) that Defendants cited would reveal otherwise. The reasoned opinion
in Turner and the cases cited therein should be adopted by this Court.
The collection suit itself also contained violations of other provisions of the
FDCPA and HRS Chapter 443B. First, Defendants’ Memo at 17 argues that "The
preparation service, from Unifund’s computer system, utilizing the information received
from Citibank" and cites to Defendants’ Facts, ¶64. ¶ 64, in turn, refers to Mr. Schaffer’s
deposition transcripts, pages 37-38 & 41. Defendants have again misled this Court as
these pages do not confirm that a document preparation service prepared the Affidavit
nor does it confirm that this service prepared it using Unifund’s computer system. In
fact, Ms. Lengade testified that the Affidavit was prepared by an independent company
called Focus One and was sent to her in a box containing about 2000 Affidavits, that she
has no personal knowledge of the contents of the Affidavit, that she never saw the
collection complaint, and that she just signs the Affidavit without reading them or
checking the accuracy of the statements on her computer program because she does not
have enough time. (Defendants’ Facts,¶30-31 & 34-35). She also testified that she does
not know where Focus One is located, does not know what state it is in, has never been to
the offices of Focus One, does not know what kind of computer system it has, and does
not know what kind of documents are given to Focus One. In short, there is no evidence
that Focus One uses Unifund’s computer system and no evidence that it uses information
from Citibank.
Defendants admit that the verification was replaced by Ms. Lengade’s affidavit,
prepared in advance of the collection complaint, that Ms. Lengade did not read or adopt
the complaint, and that the Affidavit did not refer to the allegations in the complaint.
(Defendants’ Memo at 17-18). Defendants then argue that Ms. Lengade’s lack of
participation in the collection process does not violate anything. This particular argument
is confusing to the undersigned as these admissions clearly establish that Defendants have
prepared false statements and establish the verification of the complaint by Ms. Lengade
was false as she did not read the complaint and obviously could not verify anything in it.
Yet, Defendants attached her Affidavit in lieu of a signed verification. This is a clear
Defendants now admit this Declaration is false. Not only is the collection suit false in
this case, it is also a fraud on the court as it appears that Unifund employees verify
collection suits without ever seeing them and submits affidavits not on personal
knowledge as a regular business practice and Marvin Dang’s office processes these types
of suits with knowledge of these false statements also as a regular business practice. "Not
any fraud connected with the presentation of a case amounts to fraud on the court. See
11 C. Wright, A. Miller & M. Kane, Federal Practice and Procedure: Civil 2d § 2870,
at 416 (1995). It must be a ‘direct assault on the integrity of the judicial process.’Id."
Schefke v. Reliable Collection Agency, Ltd., 96 Hawai'i 408, 431, 32 P.3d 52, 75 (2001).
Defendants’ business practices clearly establish this direct assault as the court and anyone
sued by Defendants would not know of the fraud if just the collection pleadings were
read. On its face, the suit does not reveal any wrong doing but discovery in this case
Defendants also mentioned that they used a court form complaint which is mandatory
under the District Court Rules as some kind of excuse for their perjured document.
Although the court forms may be mandatory, verification of the complaint is not
mandatory under the rules. Defendants simply could have left the verification box blank
but because Unifund is a collection mill, Unifund "verifies" their complaints with false
affidavits in order to obtain default judgments without having to prove the claims further.
Defendants were not forced to verify the complaint. They had the option to leave it
blank. See District Court Rules of Civil Procedure, Rule 11 which states, in pertinent part,
that "Except when otherwise specifically provided by rule or statute, pleadings need not
Also, Defendants missed the point of HRCP, Rule 56's requirement that affidavits
be made on personal knowledge. Ms. Lengade testified she had no personal knowledge
of the contents of the Affidavit, did not check the information on her computer system,
and just signed the Affidavit along with 2000 affidavits almost on a daily basis. If she
had no such personal knowledge and signed the Affidavit, then all of the statements
contained therein are false regardless of the fact she is authorized to sign such Affidavits.
An authorized representative of a company would still have to have personal knowledge
Plaintiff repeats and realleges her position on the unlicensed status of Unifund,
supra, which forms the basis of Plaintiff’s claim that the entire collection suit violated
both the FDCPA and Chapter 443B. With respect to the credit card agreement itself that
was attached to the collection complaint, Plaintiff maintains that the two pages she has
and the six pages presented by Defendants do not raise an issue of fact. Plaintiff ’s claim
with respect to the credit card agreement was that it did not provide any information as to
a 27% interest rate and that claim still applies. Defendants’ Exhibit A, the credit card
agreement at page 2 "Variable Annual Percentage Rates for Purchases and Cash
Advances", states that if default occurs the annual percentage rate on all balances may be
increased to a higher rate of "up to 23.99%". The original APR was 19.99%. Nothing in
the credit card agreement says anything about a 27% interest rate. Thus, the 27% figure
contained in Exhibits 40 and 41 are false and deceptive especially considering that
Defendants have agreed that "Exhibits 42-43 were not the complete agreement and there
should be more than the two pages of the credit card agreement and the other pages
would provide the 27% APR." (Defendants’ Facts, ¶37). Defendants have violated 15
U.S.C. §1692e and §1692f. In turn, these are also violations of HRS §480-13 (b). See
Guerrero v. RJM Acquisitions, 2004 U.S. Dist. LEXIS 15416 at 11 (D. Hawai‘i 2004)
where this Court found a violation of 15 U.S.C. §1692e and other "FDCPA violations ...
determines that Unifund is not a collection agency that should have registered under HRS
§443B-3 or §443B-3.5, then there would be no violation of Chapter 443B by Unifund but
liability would still exists for violations of HRS §480-2 by Unifund and all the other
FRCP, Rule 56 (f) that Defendants’ motion for summary judgment be continued until
such time discovery is completed. In short, Mr. Schaffer testified that Unifund can
produce hard copies of computer screens that were not earlier produced to Plaintiff that
deal with the source of information relating to Plaintiff’s employment data. Plaintiff is
U.S.C. §1692b and §1692c (b). (Exhibits 12-13). Plaintiff propounded requests for
production of documents to Unifund on this issue on March 12, 2007 and have not had a
response yet. The pertinent request was for hard copies of computer screens in its
Therefore, this Court can postpone ruling on Count 1 until the necessary documents are
produced by Unifund.
First, Defendants have totally misread Plaintiff’s request for statutory damages
under the FDCPA. Plaintiff requested the maximum of $1000, not $3421.27, as
Defendants argued. Plaintiff only converted into 2006 dollars what the $1000 award
would have to be increased to from the date of enactment of the FDCPA in 1977 to the
present. The $3421.27 figure is the 2006 equivalent of $1000 in 1977. Plaintiff only
Additionally, Plaintiff seeks actual damages under the FDCPA of $7222.92 which
is the amount of fees and costs still owed by Plaintiff to the undersigned’s office for
representation in the collection suit. The total was $7798.50 but Defendants paid $575.58
toward this amount as ordered by Judge Ige in the collection suit. Defendants now argue
that Judge Ige’s ruling should collaterally estopp Plaintiff from seeking the balance and
Defendants have misled this Court again in stating that Plaintiff sought $7687.45
for fees in the collection suit. On March 9, 2006, Plaintiff filed a motion for fees and
costs in the collection suit as the prevailing party and requested $2710.01 for fees and
$84.28 for costs. Alternatively, Plaintiff requested $6093.71 for fees and $84.28 for costs
Furthermore, Judge Ige did rule that "[t]he court is satisfied that Defendant’s [Plaintiff
herein] attorney has submit [sic] an affidavit stating the amount of time he spent on the
action as required by HRS §607-14." Id. Judge Ige’s ruling only applied to the fees and
costs requested as of the March 9, 2006 motion but Plaintiff incurred more fees and costs
thereafter because Defendants herein filed an opposition memorandum and Plaintiff had
to file a responsive reply memorandum and the total fees and costs for defending Plaintiff
in the collection suit was $7798.50. There was no ruling, nor could they be, that
Plaintiff’s fees and costs incurred therein could not be considered damages under the
FDCPA and/or HRS §480-13. Plaintiff had a duty to mitigate her damages, Malani v.
Clapp, 56 Haw. 507, 542 P.2d 1265 (1975) by filing for the award of fees in the
collection case since Defendants did not volunteer to pay any fees. Thus, collateral
estoppel is not applicable herein and this Court can still award the $1000 statutory
damages under the FDCPA and leave the issue of actual damages for trial if this Court
Likewise, treble damages under HRS §480-13 of $22,819.92 for violation of HRS
Chapter 443B and/or HRS §480-2 can also be awarded at this stage of the proceedings
unless there is a fact question on the amount of damages which Plaintiff asserts there is
none. Plaintiff incurred $7798.50 in fees and costs and that amount should be used as the
basis to determine her actual damages under §480-13 because she incurred "expenses that
would not otherwise have been incurred." Wiginton v. Pacific Credit Corp., 2 Haw.App.
Plaintiff respectfully requests that her motion for partial summary judgment be
CERTIFICATE OF SERVICE
I hereby certify that, on this date as allowed by the court and by the method of
service noted below, a true and correct copy of the foregoing was served on the following