Republic of the Philippines

Department of
Education

Document Code: SDO-OC-OSDS-ICT-QF-TAF-001

Quality Form for QMS and ISO 9001:2015 Revision: 01
Effectivity Date: 01-20-2021
FORM TITLE: TECHNICAL ASSISTANCE FORM Name of Office:
OSDS-ICTS Unit
Requested By: IVAN MOWIE B. MOLINA Date Submitted: 01/05/2024
Office/School: DUHAT ELEMENTARY SCHOOL Date Received:

Software Issue(s) Hardware Issue(s) Network Issue(s) Other Things

Operating System PC, Laptop Setup Input/Output Error Print Job
System Software Hardware Error Router, WIFI Config Tarpaulin Layout
Driver Issue Connector Internet Connectivity Web Updates
Anti-Virus Setup Power Problems Cable Issue Email Problem
Installation/Updates NAS Access / Others

Details of the Problem: RESET OF MICROSOFT ACCOUNT

Kindly rate the quality of service provided. Use the number rating 5 being the highest.
(5 - Outstanding, 4 - Very Satisfied, 3 - Satisfied, 2 - Unsatisfied, 1 - Poor, N/A - Not Applicable)
Service Provided
Service Dimensions User Account Management for Technical
Troubleshooting of Uploading of
Centrally Managed Systems Assistance
ICT Equipment Publications
(DepEd Issued Accounts)
Responsiveness
Reliability
Access and Facilities
Communication
Costs N/A N/A N/A N/A
Integrity
Assurance
Outcome
Suggestions/Compliments/Comments (Suhestiyon/Papuri/Komento)

IVAN MOWIE B. MOLINA

Signature over Printed Name
ACTION FORM
Date Completed:

STATUS / RECOMMENDATION
Good Under For Software Hardware Obsolete /
Returned Warranty Replacement Upgrade Upgrade Unserviceable
Remarks: Received / Approved by:

RICHARD C. BIGLETE
Job Order No: 2024 - _____ - ______ Information Technology Officer I

Address: Provincial Capitol Compound, Brgy. Guinhawa, City of Malolos, Bulacan

Website: https://bulacandeped.com
Email: bulacan@deped.gov.ph
Address: Provincial Capitol Compound, Brgy. Guinhawa, City of Malolos, Bulacan
Website: https://bulacandeped.com
Email: bulacan@deped.gov.ph