Professional Documents
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NESTLE
NESTLE
Student Name
Professor
Victoria University
Melbourne
Table of Contents
Executive Summary………………………………………………………………………………3
Problem Identification………………………………………………………………………..4-5-6
Value Creation……………………………………………………………………………………9
Recommendations…………………………………………………………………………..…9-10
Reference List………………………………………………………………………………..11-12
Nestlé’s Breakthrough 3
Executive Summary
In 2022, Nestlé announced its “groundbreaking” success in developing two new Robusta
coffee varieties that produce 50% higher yield and thus generate 30% less carbon footprint.
While this success can potentially contribute to the global coffee industry and improve the
livelihood of Nestlé, it also generates problems such as greenwashing, deforestation and Nestlé’
monopoly of the coffee industry. This case study examines Nestlé’s success under the lens of
Creating Shared Value (CSV) and other ethical concepts. It dives into Nestlé’s value creation on
the business level and on the societal level. Additionally, the case study also discusses
I. Problem Identification
developed two new Robusta coffee varieties that produce 50% higher yield and thus generate
30% less carbon footprint. The company considers the success a “breakthrough” in advancing
regenerative food systems and in Creating Shared Value (CSV), claiming that the new coffee
varieties would benefit farmers and the environment. However, there are three main problems
Firstly, Nestlé’s “break-though” claim lacks evidence. Both new Robusta coffee varieties
are in the preliminary development stage and only one has shown success in Nestlé’s farm. Of
the two new varieties, only one was being grown in Central America, with no quantifiable
metrics or statistics. Additionally, Nestlé only provides scientific evidence and statistics from its
employed scientists and does not link any external research for cross verification. Here, it is
evident that Nestlé is solely focused on attracting publicity with its “break-though” rather than
Secondly, Nestlé is trying to establish an excessive and misleading link between higher
yield and lower carbon footprint. On the one hand, Nestlé is trying to mask its profit driven
intention with seemingly good social causes. Higher yield has always been a desired goal in
agriculture operations because higher yield means higher profits. However, Nestlé has been
advertising its investment in higher yield coffee R&D as a social obligation to reduce carbon
footprint. This practice is called greenwashing, which can be difficult to notice, prove or resist in
public discourses. On the other hand, there is no guarantee that higher yield will result in lower
carbon footprint. To understand this point, let’s take one coffee tree for example. When growing
the new variety, Nestlé’s farmers would still start with the same amount of land, fertilizer,
Nestlé’s Breakthrough 5
energy, labor and water to grow one tree, like with the normal variety. While it is true that
Nestlé’s farmers would be producing more coffee beans, the excess coffee beans would generate
carbon footprint during the manufacturing and sales process. Hence, the new coffee bean
Thirdly, Nestlé’s “breakthrough” will not result in a new generative food system, which
refers to one that "produces sufficient, nutritious, and accessible food in a way that enhances
ecosystem services, conserves biodiversity, and supports social justice and economic
opportunity" (Diamond, et al, 2019). At the most basic level, a food system can only be called
generative when it enhances the ecosystem and biodiversity. However, there is no evidence that
Nestlé’s new coffee varieties enhance the ecosystem. For instance, there is no evidence that
Nestlé’s “breakthrough” satisfies the key principle of “equity” to ensure that everyone has access
to safe, nutritious, and affordable food (Union of Concerned Scientists, 2020). Additionally,
Nestlé’s “breakthrough” can actually harm the ecosystem and biodiversity. Coffee by itself is not
a nutritious source of food, and thus not an essential part of the ecosystem. The invention of
higher yield coffee would incentivise farmers to abandon traditional, essential agricultural
production or destroy the natural landscape to grow more coffee beans. For instance, according
to Tefera & Pelletier (2017), in some regions, coffee farms have expanded by deforestation,
which can have significant ecological impacts, including the loss of biodiversity and disruption
degradation can occur, reducing fertility and long-term productivity of the land. In addition,
coffee cultivation often requires substantial amounts of water for irrigation and processing. In
regions with limited water resources, this can lead to over-extraction of water, potentially
depleting local water sources and impacting surrounding ecosystems. The pesticides and
Nestlé’s Breakthrough 6
fertilizers in coffee farming can also leach into waterways, harm non-target species, and
contribute to soil and water pollution. All of these have a significant negative impact on
According to Nestlé Creating Shared Value Report 2011, Creating Shared Value (CSV)
is “a holistic and sustainable approach to business, which addresses the needs of society, while
reconceiving products and markets, redefining productivity in the value chain and building
positive contributor to meet the growing demand. According to Pimentel et al. (2022), the global
coffee market is valued at over $200 billion and factors such as increasing urbanization, rising
incomes, and growing demand for specialty coffee are pushing the industry growth. In fact, the
global coffee industry is expected to grow at a CAGR of 2.5% over the next five years, with
coffee consumption expected to reach 181.1 million bags by 2025, up from 167.1 million bags in
2021. By developing a cost effective and resilient coffee variety, Nestlé is furthering the
potential of the global coffee industry. Nonetheless, by pioneering the invention of new coffee
beans and incentivizing farmers to use its seeds and follow its practice (Angel, 2023), Nestlé is
assuming monopoly and domination over the global coffee industry, which can devastate small-
Secondly, regarding redefining productivity in the value chain, the new coffee varieties
not only cut internal production cost but increase the value of the coffee industry value chain,
which can generate a positive impact on Nestlé’s employees and coffee farmers.
location, Nestlé’s continued investment in R&D is a supportive industry cluster that enhances the
Overall, under the lens of the CSV model, it is evident that the beneficiary of Nestlé’s
“breakthrough” is the company itself. In this case, it appears the Shareholder theory is still more
applicable than the Stakeholder theory as the company favors narrow economic objectives
instead of its social responsibility to broad communities such as farmers, other smaller and local
b. Ethical Concerns
As discussed above, Nestlé’s focus on leading the coffee industry toward its vision of
sustainable coffee farming presents several ethical concerns. Firstly, Nestlé is overvaluing the
outcome rather than focusing on ethical issues and repercussions that may result from its R&D in
new coffee varieties. In particular, Nestlé’s only focus is on the goal of making higher yield
coffee with the same amount of resources. However, this approach endangers traditional, local
coffee varieties. The invention of superior lab-developed coffee beans would eliminate
traditional coffee varieties and make a market oversaturated with one type of high yield coffee
bean. This approach diminishes the diversity of coffee culture and also threatens the livelihood
of farmers who refuse to join under Nestlé’s umbrella. For instance, farmers and of low-yield,
specialty coffee varieties would not be able to compete with Nestlé and would be forced into
bankruptcy. Additionally, Nestlé has been controlling the global price for coffee for decades
Nestlé’s Breakthrough 8
(Hardings, 1) and the new invention of high yield coffee beans would only extend the company’s
monopoly, which threatens the marketing share of small, independent coffee brands. Secondly, it
can be said that Nestlé is engaging in motivated blindness, which refers to when people only see
what they want to see and ignore contradicting information (Bazerman and Tenbrunsel, 61). By
advancing its high yield coffee monopoly, Nestlé is knowingly ignorant to the plight of the
one hand, the company is positively endorsing SDG #13 Climate Action. The company serves as
a brilliant example of corporate responsibility toward climate change, which can inspire other
corporations to join the fight against climate change. Additionally, the new high yield coffee
varieties save resources while increasing yield, which create a better living environment for
Nestlé’s employees and farming communities. In this sense, Nestlé’s action is in accordance with
SDG #1 No Poverty, SDG #2 Zero Hunger, SDG #11 Sustainable Cities and Communities, SDG
#15 Life on Land and SDG #17 Partnership for the Goals. On the other hand, Nestlé's monopoly
power makes it a dangerous force for the diversity of the global coffee market. Firstly, since
Nestlé is one of the largest food and beverage companies in the world, with over 2,000 brands
and 291,000 employees, and immense economic as well as political influence, it is difficult to
hold Nestlé accountable for its actions. Even if there are institutions that recognize Nestlé’s
wrongdoings, it is unlikely that they can resist such a powerful corporation or induce relevant
change from Nestlé. Secondly, many consumers are not aware of or do not care about Nestlé’s
environmental claims and media campaigns. Additionally, some customers only care about
product price and quality rather than product source or the ethical background of the product.
Nestlé’s investment in new coffee varieties R&D generates positive values on both the
business scale and the social scale. On the one hand, Nestlé invests in the sustainable
development and long term prosperity of its business model. By leading the trend with its coffee
bean and coffee cultivation method, Nestlé strengthens its position as the industry leader and
secures a larger portion of the global coffee market. On the other hand, Nestlé indirectly benefits
its employees, farmers and partners. For instance, thanks to Nestlé’s domination of farming
communities around the world, many farmers earned a “living income” and were able to
transform the faith of their families, which was not a common scenario before the entrance of
V. Recommendations
There are a number of strategies that Nestlé and the global community can adopt to
address current flaws in Nestlé's “groundbreaking” project. Firstly, more institutions and global
governments should call out Nestlé’s wrongdoings. For instance, Nestlé should be held
accountable for its greenwashing technique and environmental impact. This can be done by
supporting shareholder activism and by boycotting Nestlé products. When Nestlé receives
enough backlash, it is more likely to adopt more humane and sustainable approaches. Secondly,
it is important to raise awareness in the public so that customers are more aware of companies’
wrongdoings and more active in defending social issues. This can be done through public
education campaigns or social media campaigns. According to Grabs (2017), customers are the
greatest influence force in the global economy and should use their collective power to push for
Nestlé’s Breakthrough 10
support companies that are really committed to sustainability. This can be done by buying
products from companies that have been certified by independent third-party organizations. By
taking these steps, we can help to create a world where companies like Nestlé are rewarded for
Reference List
Angel, M. (2023). Nestle trials giving cash to coffee farmers who grow beans sustainably.
Reuter. https://www.reuters.com/sustainability/nestle-trials-giving-cash-coffee-farmers-
who-grow-beans-sustainably-2023-06-06/
Bazerman, Max H., and Ann E. Tenbrunsel. (2011). Ethical Breakdowns: Good People often Let
Coffee, S. M., & others. (2015). The impact of coffee cultivation on biodiversity: A review.
library/documents/library/documents/corporate_social_responsibility/2011-csv_creating-
shared-value.pdf
Diamond, S. E., Foley, J., Goldstein, J. E., & Fanzo, J. L. (2019). Generative food systems: A
framework for designing and assessing food systems that support human health,
102.
Grabs, Janina. (2017). The Rise of Buyer-Driven Sustainability Governance: Emerging Trends in
the Global Coffee Sector. ZenTra Working Paper in Transnational Studies No. 73,
https://ssrn.com/abstract=3015166
Harding, Erika. (1992). Brief On Nestle's Control Over Cocoa, Coffee & Milk Prices."
https://digitalrepository.unm.edu/notisur/10446
Marcola, M. (2018). Stakeholder Theory in Ethical Business Decisions: The Case of Nestle.
https://scholarworks.wmich.edu/honors_theses/3069
Nestlé’s Breakthrough 12
We are helping to close the living income gap for cocoa-farming communities. Nestle
income/cocoa
Pimentel, D., Fonseca, F. G., & Corbeels, M. (2022). The global coffee market: a review of
Tefera, D., & Pelletier, J. (2017). Environmental impacts of coffee production: A review.
(2020). The generative food system: A vision for a future where food and nature thrive together.