iv.

In case the PRC is not formed, the above function may be done by the
concerned nodal officer of user department.

2. Deliverable based assignments:

The deliverable based approach for engaging the empanelled agencies shall
be undertaken wherever feasible. The key aspect of feasibility being whether
the scope can be linked to an outcome directly. In this route the empanelled
partner shall take full responsibility of the desired outcome of the project. In
such projects the empanelled agencies will be asked to prepare a detailed
project plan with definite milestones and timelines along with detailed resource
requirement in a well-defined format in response to the clearly defined scope
of work i.e. Project Mode.

2.2 Scope of Work:

Scope of work includes an indicative list of works which the empanelled

agencies would be expected to perform through their consultants. As part of e-
governance initiatives, the work may be in any of the government sectors like
Agriculture, Security/defence, Real Estate/Housing, Urban Development,
Infrastructure- Transportation/Mobility, Education and Healthcare etc.
Therefore, the agencies must have consultants/resources experienced in
various domains.
Category A - Technology Development and Support:
1. Mobile solutions and technologies.
2. Open AI platform Solutions.
3. Agile application Development and support.
4. Solutions for digital repositories.
5. Collaborative digital platforms.
6. ICT solutions and services for rural areas.
7. Wi-Fi solutions and technologies.
8. Public and Private Cloud Solutions including Google Cloud / MS
Azure Cloud
9. Artificial intelligence/ machine learning/ Deep Learning (DL)/ Large
Language model (LLM)/ Natural Language Processing (NLP)
10. Data lake, Big Data Analytics.
11. Cyber Security Solutions/ Consulting/ Auditing for IT Systems.
12. e-Health and e-Education Solutions.
7
 13. GIS/LIS solutions and technologies.
14. Technologies for Digital Empowerment.
15. Technologies Management - SRS/FRS/Technical Management Of e-
governance projects/IMS/AMS etc
16. Emerging technologies (Blockchain AR-VR/IoT/Video & Image
Analytics/ Spectrum Analytics/GIS/GPS/Quantum/cryptography/ Digital
Signatures etc.)
17. Social impact analysis.
18. Policy advocacy.
19. Awareness Research Strategy.
20. Solutions to manage distribution of food, fertilizer, gas, fuel, coal,
medicines, minerals like sand etc distribution across the states and UT
21. Solutions for management of workshops of state transport
corporations, central and state forces for repair and maintenance also
parts procurement & inventory.
22. Zero trust security
23. Generative Ai on the existing applications and new applications
24. ⁠developing digital twin for manufacturing, construction, pipeline,
electricity etc
25. ⁠sustainability for zero carbon footprint print in the departments
26. Integration between multiple systems and applications for better
decision making
27. Solutions and Technologies for Digital India including copilot and
similar such applications
28. Data Centre building and management.
29. UI/UX App Design
Category B - Sectoral Consultancy and Program Management
1. Sectoral Consultancy for sectors like Agriculture, Security/defence, Real
Estate/Housing, Urban Development, Infrastructure-
Transportation/Mobility, Education and Healthcare.
2. Communication, Financial and end to end Program Management
3. Preparation of DPR/ EoI/ RFP/ Proposal/ Templates
4. Preparation of Roadmaps/ Guidelines/ Frameworks
5. e-Governance Project Management and Monitoring
6. Bid Process Management
7. Application Security Audit
8
 8. Application Quality Certification
9. Government Process Re-engineering
10. Contract Management
11. Change Management
12. Application Roll out process management
13. Strategy/Plan Preparation
14. Techno-legal
15. S/w licensing
16. MoU / Contracting / Master Service Level Agreement (MSLA)
17. Preparation of Test Plan
18. Application Performance Audit
19. Project Evaluation/Impact assessment
20. Copyright/ IPR

The work will be assigned to any one of the empanelled agencies.

Empanelled agency will be asked to deploy required number of
resources for a well defined period.

Agency’s consultants deployed on a work will use their own

computer/laptop, data cards, etc. when working from the user’s
premises. The user’s responsibility will be restricted to provide work
space and environment for the consultants’ official work related to the
assigned work.

2.3 Project Definition:

1. Project means any assignment having:

i) Defined milestones for each deliverable.
ii) Payments linked to milestones or payments are based on
transactions/licenses e.g. software as a service (SaaS)
2. Project does not include manpower deployment assignments on manmonth
cost basis.
3. Cost of hardware, licensed software and their realted cost like AMC etc. are
not to be included in Project Value.

9
 SECTION III: ELIGIBILITY CRITERIA

3.1 General Eligibility - Pre Qualification - Startup

3.1.1 Bidder must be a Company registered in India under the Companies Act
1956 or a partnership registered under the Indian Partnership Act 1932 or a
Limited Liability Partnership registered under the Limited Liability
Partnership Act, 2008 or Proprietary firm with their registered office in India
3.1.2 Should have been in operation for at least 1 years as on December 31,
2023
3.1.3 Should have a valid
i. Startup Certificate
ii. PAN
iii. GST Registration
as on December 31, 2023
3.1.4 Startup certicate should not have incorporation/registration date of
agency prior to 01-04-2017 i.e. not more than seven years as startup
company.
3.1.5 Agency should not have crossed 100 Crore turnover in any of the
Financial Year since inception of agency as a startup organisation
3.1.6 The bidder’s annual average turnover in India should be more than Rs.
Five Crores in any three out of the last five financial years viz. 2018-19,
2019-20, 2020-21, 2021-22 and 2022-23.
Average can be calculated of two or one year, if audited reports are not
available for three years due to any legitimate reason. Please specify
the reason.
3.1.7 Should have undertaken at least 5 consulting projects of over INR 10
lakh (including taxes) each in private or public sector as on December
31, 2023 of which at least 1 should be successfully completed; in last
five years.
3.1.8 Should have an office in NCR or submit undertaking to open office in
NCR within three months of signing empanelment.
3.1.9 Should have atleast 10 full time professionals on the rolls of the
company as on December 31, 2023
3.1.10 The bidder, as on the date of bid submission, must not be under
blacklisting period /active debarred list by NICSI or any of the Central
or State Government Organisation / Public Sector Undertaking /
Autonomous Body etc.
3.1.11 The bid has been submitted strictly in prescribed format as per
Annexure 16.

3.2 General Eligibility - Pre Qualification - MSME

10
 3.2.1 Bidder must be a Company registered in India under the Companies Act
1956 or a partnership registered under the Indian Partnership Act 1932 or a
Limited Liability Partnership registered under the Limited Liability
Partnership Act, 2008 or Proprietary firm with their registered office in India
3.2.2 Should have been in operation for at least five years as on December
31, 2023
3.2.3 Should have a valid
i. UDYAM OR MSME Certificate
ii. PAN
iii. GST Registration
as on December 31, 2023
3.2.4 The bidder’s annual average turnover in India should be more than Rs.
Twenty Five Crores and less than Rs. One hundred Crores in any
three years out of the last five financial years viz. 2018-19, 2019-20,
2020-21, 2021-22 and 2022-23.
3.2.5 Should be profit making (PAT) in any three years out of the last five financial
years viz. 2018-19, 2019-20, 2020-21, 2021-22 and 2022-23 and positive
net worth as on December 31, 2023.

3.2.6 Should have undertaken at least 5 consulting projects of value over

INR 1 Crore (including Taxes) each in private or public sector as on
December 31, 2023 of which at least one should be of Rs. 10 Crores
and one should have been successfully completed; in last five years
i.e. since 01-Jan-2019.
3.2.7 Should have an office in NCR or submit undertaking to open office in
NCR within three months of signing empanelment.
3.2.8 Should have atleast 50 full time professionals on the rolls of the
company as on December 31, 2023
3.2.9 The bidder, as on the date of bid submission, must not be under
blacklisting period /active debarred list by NICSI or any of the Central
or State Government Organisation / Public Sector Undertaking /
Autonomous Body etc.
3.2.10 The bid has been submitted strictly in prescribed format as per
Annexure 16

3.3 Technical Evaluation - Startup

i.Quality Certification in the name of the bidding entity – Subsidiary or

affiliate company credential will not be considered (ISO 9001,
ISO14001, ISO 27001, CMMi – 3 or above).
• Each to be 5 Marks – Total 20 Marks

11
 ii. Projects: Maximum 10 Projects of value minimum 10 Lacs, with private
or public sector each representing areas mentioned in the scope
of work executed within last five financial years.
• To be evaluated as under.

• Each project to be of 8 Marks -Total 80 Marks

• Projects not related to scope of work will not be considered

and will be assigned Zero Marks.

• Bidders are to choose the best of their completed/ongoing

projects meeting evaluation criterion mentioned in this
section and NOT to provide Project Details of more than 10
projects. If bidders provide more than the required number
of projects, first 10 projects will only be considered for
evaluation.

S.No Criterion Max

Marks - 8

Project Status:

1.a Project Status - Completed 2

1.b Project Status - Ongoing 1

Project Value:

2.a Project Value > 50 Lacs 2

2.b Project Value between 10 to 50 Lacs 1

Type of Project:

3.a Works for Government/ PSUs 1

3.b Private/corporate 0.5

Unique Scope Coverage

4.a Project scope coveres the area (as defined 1

in scope of work section of this document)
which is different from other projects

12
4.b Project scope coveres the area (as defined 0
in scope of work section of this document)
which is same as that of some other
project(s)

Projects Accompanied by Citation:

Excellent Quality of Experience including
5.a 2
any recognition by GoI or State Goverment

5.b Citations broadly covers experience sought 1

5.c Citations not available or does not 0

adequately covers the experience sought

iii. Scope coverage: Number of scope areas covered under different

projects under taken by the agency. Agency can submit
additional projects (only one project per scope area), if the
project belongs to the area which is not covered under the
projects submitted for evaluation.
• One Mark for each area | Max 10 Marks

iv.Average annual Turnover:

S.No. Average Turnover of last audited Marks

reports (maximum last three - (Max 2)
reports)
1 > 5 to 10 Crores 5
2 > 10 to 20 Crores 10
3 > 20 to 30 Crores 15
4 > 30 Crores 20

v. Number of offices in India | Offices (excluding Project Offices ) :

1 Mark per city (NCR considered 1) - Maximum 10 Marks

vi. Presence Across India : Offices (excluding Project Offices ) : 2.5

Marks for office presence in each Zone: Maximum 10 Marks
• Delhi/Haryana/Punjab or any other state in Northern India
• Maharashtra/Gujarat or any other state in West India
• Karnataka/Tamil Nadu or any other state in South India
• Assam/Bihar/West Bengal or any other state in East India
13
vii. Number of technical/consultancy resources (Minimum Graduate):

S.No. Criterion Marks

- (Max 2)
1 10 to 25 Resources 5
2 26 to 50 Resources 10
3 50 to 100 Resources 15
4 More than 100 Resources 20

viii. Profile of resources:

CVs and ID Cards (minimum Photo with Company name on ID card) of

10 resources, who are on the company payroll, in the format as per
Annexure 10 should be shared. Max 3 marks for each resource

S.No. Criterion Marks -

(Max 3)

1.a Degree from Premier 1

Institutes (IITs / IIMs /
Goverment Professional
Colleges/ recognized
international university)
1.b Degree from other Colleges 0.5

2 Any recognised 0.5

professional Certification –
other than educational
qualification / State or
national level award or
cetificate
3 Relevant experience on 1.5
similar work
<3 years – 0 marks
3- 5 years – 0.5 marks
5 - 10 years – 1.0 marks

>10 years – 1.5 Marks

14
 The bids consisting of documents in support of the above criteria and those
required as per Annexure-2 should be submitted in the PDF format having a
resolution so that on printing it can be read easily. Each page of this document
must be signed by the authorizedsignatory of the organization along with the
seal of the organization.

3.4 Technical Evaluation - MSME

i.Quality Certification in the name of the bidding entity – Subsidiary or

affiliate company credential will not be considered (ISO 9001,
ISO14001, ISO 27001, CMMi – 3 or above).
• Each to be 5 Marks – Total 20 Marks

ii. Already empanelled with state or Centre government agencies, or is

registered as GSP (GST Suvidha Provider) and the
empanelment/registration are active as on the date of last date of
bid submission.
• Each to be 5 Marks – Max 25 Marks
iii.Projects: Maximum 10 Projects of value minimum 1 Crore, with private
or public sector each representing areas mentioned in the scope
of work executed within last five financial years.
• To be evaluated as under.

• Each project to be of 8 Marks -Total 80 Marks

• Projects not related to scope of work will not be considered

and will be assigned Zero Marks.

• Bidders are to choose the best of their completed/ongoing

projects meeting evaluation criterion mentioned in this
section and NOT to provide Project Details of more than 10
projects. If bidders provide more than the required number
of projects, first 10 projects will only be considered for
evaluation.

S.No Criterion Max

Marks - 8

Project Status:
15