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PSM AUG 30082021 0306PM 30082021 NADIA Managing Modern Health Care Organisations
PSM AUG 30082021 0306PM 30082021 NADIA Managing Modern Health Care Organisations
PSM_AUG_30082021_0306PM_3008202 ch ch
1_NADIA_Managing_Modern_Health_car
e_Organisations.edited.docx.pdf
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Apr 25, 2024 2:21 PM GMT+5:30 Apr 25, 2024 2:22 PM GMT+5:30
Summary
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MANAGING MODERN HEALTH CARE ORGANISATIONS
Executive Summary
The main purpose of this report is to choose, describe and analyze various aspects of
managing modern healthcare organizations. In recent times, it is considered an important
factor as it helps to manage the workforce efficiently in any sector. However, this study has
chosen ‘Leadership Gap in hospital staff’ as leadership can be taken as one of the major
factors to be considered here. The study has attempted to shed light on qualities of a leader,
particularly in a healthcare organization, that can motivate other workers to perform their job
roles efficiently. Research aims and objectives have been developed here so that those aims
and objectives can satisfy the purpose at the end of this report. However, the report has dealt
with the concept and importance of efficient leadership, the necessity of proper education and
training for leaders in the healthcare industry, and the requirement of improvising healthcare
policies to enhance the overall quality of healthcare services.
This particular study has attempted to produce a clear and systematic understanding of the
chosen issue. Relevant contemporary healthcare policy, information systems, as well as
appropriate leadership theories, have been critically appreciated in this report. Moreover, this
report further highlights the methods that have been used to apply research and theories in
future practice. It further attempts to discuss the effectiveness of engaging advanced IT tools
for improving the leadership approach within a healthcare organization, hence enhancing
employee performance along with patient safety. However, the study has recommended that
the administration of a healthcare organization must select a person, who is capable of
making sound decisions, maintaining a line of communication with other workers of that
organization, and sustaining a level of motivation among them, as their leader. Moreover, the
study has suggested the incorporation of various modern tools and technologies like
"electronic sign out tools", "patient data management system”, “clinical decision support”,
and others to negotiate related issues.
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Table of Contents
Executive Summary...................................................................................................................2
1.0 Introduction..........................................................................................................................4
2.1 Description.....................................................................................................................4
Reference list............................................................................................................................12
3
1.0 Introduction
1
2.0 Description and Analysis: Leadership Gap in hospital staff
2.1 Description
Three authentic sources have been taken, discussed, and analyzed to shed light on the overall
concept of leadership along with the leadership gap in hospital staff and its impact. However,
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the key purpose of this report is to evaluate the role of leadership in managing the workforce
of a healthcare organization effectively. The first source is based on primary research of the
4
given topic, the second one deals with professional policies, guidelines, and standards. The
third source refers to the importance of healthcare data and the implementation of IT
solutions to mitigate or resolve issues related to leadership gaps in hospital staff.
2.1.1 Source 1
Initial information
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This study has been developed by Hargett, Doty, Hauck, Webb, Cook, Tsipis, Neumann,
Andolsek, and Taylor. This article has been derived from Google Scholar and was published
back in 2017. The name of the article, where this article has been published, is “Journal of
healthcare leadership”. This particular study has outlined and developed an effective model
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of efficient leadership in healthcare along with a concept mapping approach. It further
outlines the impact of the paternalistic leadership concept, hence maintaining the ethical
environment within a healthcare organization and improving the performance of hospital
staff.
The setting of the Paper
It has been observed that the setting of the paper is the healthcare industry and the employees
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engaged within the sector. The primary aim of this research article is to identify the bond
between three organizational factors in the healthcare industry that are competencies in
leadership, mapping approach, and the performance of employees in the healthcare industry.
Research Methodology
The researchers have attempted to conduct the research by following an authentic research
methodology. Here, the mixed method has been selected and the data has been collected by
considering focus group discussion. It is so as the group discussion is as an authentic source
and has been done on 92 research participants serving the healthcare industry. The study has
engaged a versatile range of employees that include doctors, nurses, administrative staff, as
well as other healthcare employees responsible for providing healthcare services to their
respective patients.
Data Analysis
Thematic analysis has been conducted here to portray various aspects of this given topic by
analyzing collected data. A set of research questions has been mutually designed by the
researcher and it has been done at an initial stage of the research, hence examining it along
with the research outcomes and findings. However, coding has been used here by the
researchers to generate research themes based on the collected data.
5
Major Findings
The study has been developed on a detailed study highlighting the connection among shared
leadership models discussed in this research. Moreover, it has been further identified that the
performance of healthcare employees and an efficient leadership approach have also carried a
strong and positive bond between them.
Ethical Issues
This research has maintained all the ethical issues in a true sense as it considered ethics as an
utmost priority. During data collection, the consent of every participant has been collected
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while making them aware of the purpose, aims, and objective of this research.
Limitation of the Study
The researchers have faced time and finance-related limitations while pursuing the research.
Moreover, the study has been conducted within particular organizations, hence facing
difficulty regarding the generalization of the outcomes on research populations other than
research samples. It further lacks predictability in considering data sets from secondary
sources, hence finding it difficult to rely on those data.
Summary Table
6
data is style. service provided journal. conclusion of
primary by them has the topic.
sources. improved.
Conclusion
The study has been conducted by Hargett et al. (2020) to identify the bond between three
organizational factors in the healthcare industry that are competencies in leadership, mapping
approach, and the performance of employees in the healthcare industry. It has further
measured the correlation between competencies inefficient leadership and performance of
healthcare employees. However, the relationship among these variables has been considered
significant as per the final outcome of the study.
2.1.2 Source 2
Initial information
This source has been developed by Rahbi, Khalid, and Khan and was published in 2017. It
deals with professional policies, guidelines, and standards, particularly of the healthcare
industry and workers engaged. It has been published in the journal named “Academy of
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Strategic Management Journal” and is based on the effects of leadership style on team
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motivation. It further investigates the impact of leadership in enhancing organizational
performance along with the whole framework related to healthcare.
The setting of the Paper
It has been observed that the setting of the paper is the perception of leadership among
healthcare employees. It has further addressed team motivation with a particular reference to
4
the turbulent and ever-changing healthcare sector. It highlights practices necessary to improve
7
the performance of leaders and other healthcare professionals and highlights the effectiveness
of health policy and dynamic leadership strategy in a cost-effective medical setting.
Research methodology
5
This study has attempted to investigate the correlation between leadership style and team
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motivation in the healthcare industry. Researchers have selected a quantitative research
3
approach and data has been collected here by using the primary data collection method. A
questionnaire has been designed and distributed among the targeted population to record their
opinion related to the matter.
Data Analysis
10
Data has been analyzed here by using SPSS to score an authentic result on the impact of an
effective leadership approach on team motivation and employee performance in the
healthcare sector along with a special reference to organizational practices, healthcare
policies, academic purposes, and others.
Major Findings
The study has highlighted the perception of leadership among healthcare employees and team
motivation with a particular reference to the turbulent and ever-changing healthcare sector. It
4
highlights practices necessary to improve the performance of leaders and other healthcare
professionals and highlights the effectiveness of health policy and dynamic leadership
1
strategy in a cost-effective medical setting. It has been identified that proper education and
training are required in the healthcare industry to polish the leadership qualities of their
employees.
Ethical issues
This research has maintained all the ethical issues in a true sense as it considered ethics as an
6
utmost priority. During data collection, the primary data collection method has been used and
the consent of each participant has been recorded. The reliability and credibility of the
collected data have formed the key ethical issue here that is negotiated and resolved
thoroughly by researchers.
Limitation of the study
The researchers have faced time and finance-related limitations while pursuing the research.
Moreover, the study has been conducted within particular organizations, hence facing
difficulty regarding the generalization of the outcomes on research populations other than
research samples.
Summary table
8
Authors Methodology Result Recommendatio Credibility Summary
n
Rahbi et The research During their The concept of One can The study has
al. 2017 has study and dynamic consider highlighted
considered a internship, leadership is the article the perception
quantitative doctors, required to be as credible of leadership
approach and nurses, and enhanced. The as the among
3
a primary other existing strategy author has healthcare
data healthcare of education is published it employees
collection professional required to be in a and team
method. A s are modified by credible motivation
questionnaire encouraged considering and and with a
has been to develop improving authentic particular
designed and their healthcare medical reference to
distributed leadership services and journal. the turbulent
among the skills. They policies. and ever-
targeted are further changing
population to encouraged healthcare
record their to develop sector.
opinion. and modify
healthcare
policies for
betterment.
9
Conclusion
The study has attempted to identify personal integrity, allows critical thinking along with an
5
effective communication strategy, hence ensuring a definite impact of leadership on
employee motivation and efficiency of healthcare employees. However, this study has been
conducted by Rahbi et al. (2017) to highlight the measures of improving healthcare policies
and medical programs to improve services and overall standard of the healthcare industry
while enhancing the efficiency of doctors, nurses, and other healthcare employees.
2.1.3 Source 3
Initial information
This research has been conducted by Feldman, Buchalter, and Hayes, and was published in
2
2018. The paper has conducted a literature review on health information technology in
healthcare quality and patient safety. The research article has been published on “JMIR
2
medical informatics” and highlights the role and effectiveness of health information
technology in restricting reportable events before they become or form any issue. Moreover,
it has focused and worked on various events that are considered impossible to be avoided.
The setting of the Paper
The entire healthcare industry has been considered as the setting of this paper from where the
researcher collected necessary data. The study has attempted to examine the interest of using
health information technology for motivating and managing workers of the healthcare
industry.
Research Methodology
A qualitative approach has been taken here along with secondary data sources to evaluate the
scenario regarding the importance of healthcare data and the implementation of IT solutions
to mitigate or resolve issues related to leadership gaps in hospital staff. The research has
further considered an inductive thematic analysis and reviewed a total of 41 journal articles
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along with other sources. All the journals have been collected from authentic sources and is
reviewed, examined, and analysed to have an appropriate outcome for pursuing this study
further.
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Reference list
Hargett, C.W., Doty, J.P., Hauck, J.N., Webb, A.M., Cook, S.H., Tsipis, N.E., Neumann, J.A.,
Andolsek, K.M. and Taylor, D.C., 2017. Developing a model for effective leadership in
healthcare: a concept mapping approach. Journal of healthcare leadership, 9, p.69.
Rahbi, D.A., Khalid, K. and Khan, M., 2017. The effects of leadership styles on team
motivation. Academy of Strategic Management Journal, 16(3), pp. 1-15.
Feldman, S.S., Buchalter, S. and Hayes, L.W., 2018. Health information technology in
healthcare quality and patient safety: literature review. JMIR medical informatics, 6(2),
p.e10264.
Clay-Williams, R., Ludlow, K., Testa, L., Li, Z. and Braithwaite, J., 2017. Medical leadership,
a systematic narrative review: do hospitals and healthcare organisations perform better when
led by doctors?. BMJ open, 7(9), p.e014474.
Al-Habib, N.M.I., 2020. Leadership and organizational performance: Is it essential in
healthcare systems improvement? A review of literature. Saudi journal of anaesthesia, 14(1),
p.69.
Widyanti, R., 2020. Do Leadership Style and Organizational Communication Increase to
Organizational Commitment? Study Among Hospital Staff. HOLISTICA–Journal of Business
and Public Administration, 11(2), pp.17-24.
Sfantou, D.F., Laliotis, A., Patelarou, A.E., Sifaki-Pistolla, D., Matalliotakis, M. and
Patelarou, E., 2017, December. Importance of leadership style towards quality of care
measures in healthcare settings: a systematic review. In Healthcare (Vol. 5, No. 4, p. 73).
Multidisciplinary Digital Publishing Institute.
Saygili, M., Özer, Ö. and Karakaya, P.Ö., 2020. Paternalistic leadership, ethical climate and
performance in health staff. Hospital topics, 98(1), pp.26-35.
Berghout, M.A., Fabbricotti, I.N., Buljac-Samardžić, M. and Hilders, C.G., 2017. Medical
leaders or masters?—A systematic review of medical leadership in hospital settings. PloS
one, 12(9), p.e0184522.
Chatterjee, R., Suy, R., Yen, Y. and Chhay, L., 2018. Literature review on leadership in
healthcare management. Journal of social science studies, 5(1), pp.38-47.
Belrhiti, Z., Giralt, A.N. and Marchal, B., 2018. Complex leadership in healthcare: a scoping
review. International journal of health policy and management, 7(12), p.1073.
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Chen, T.Y., 2018. Medical leadership: An important and required competency for medical
students. Tzu-chi medical journal, 30(2), p.66.
Özer, Ö., Ugurluoglu, Ö., Kahraman, G. and Avci, K., 2017. A study on toxic leadership
perceptions of healthcare workers. Global Business and Management Research, 9(1), p.12.
Alilyyani, B., Wong, C.A. and Cummings, G., 2018. Antecedents, mediators, and outcomes
of authentic leadership in healthcare: A systematic review. International journal of nursing
studies, 83, pp.34-64.
Asif, M., Jameel, A., Sahito, N., Hwang, J., Hussain, A. and Manzoor, F., 2019. Can
leadership enhance patient satisfaction? Assessing the role of administrative and medical
quality. International journal of environmental research and public health, 16(17), p.3212.
Weintraub, P. and McKee, M., 2019. Leadership for innovation in healthcare: an
exploration. International journal of health policy and management, 8(3), p.138.
McKimm, J., Redvers, N., El Omrani, O., Parkes, M.W., Elf, M. and Woollard, R., 2020.
Education for sustainable healthcare: leadership to get from here to there. Medical
teacher, 42(10), pp.1123-1127.
Weeks, K., Swanson, M., Hansen, H., Merritt, K., Nellis, J., Charlton, M. and Reed, A., 2020.
An unmet need in healthcare leadership: a survey of practicing physicians’ perspectives on
healthcare delivery science education. Journal of Healthcare Leadership, 12, p.95.
Yang, M. and Fry, L.W., 2018. The role of spiritual leadership in reducing healthcare worker
burnout. Journal of Management, Spirituality & Religion, 15(4), pp.305-324.
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