1(a) A library is removing borrowers from its database who have not borrowed a book for three or more

years.

Identify the data analysis tool which would be used to complete this task. Justify your choice.

Data analysis tool

Justification

[4]
(b) Describe one disadvantage to the borrowers if the data is not removed safely from the database.

[2]

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 2 Stored data and information must be kept secure by organisations.

Explain two impacts on an organisation of keeping data and information secure.

[4]

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 3 Compare the use of the information styles braille text and tactile images.

[4]

4 Many organisations have employees who work remotely.

Identify two ways a secured online area could be used by employees to communicate.

2 [2]

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 5(a) This question relates to the case study on Progress BikeSafe (see Insert for Unit 2, June 2017).

Progress BikeSafe is considering using an intranet to enable the part-time staff to access their course details.

Describe what is meant by an intranet.

[2]

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 (b) Identify and describe two characteristics of an intranet which would make it suitable for part-time staff to access
their course details.

[6]

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 6(a) An on–line clothing retailer is carrying out market research. Qualitative data can be collected during market
research.

Describe two benefits and one limitation of using a spreadsheet to manipulate the information gathered in the
survey.

Benefit 1

Benefit 2

Limitation

[6]

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 (b) Explain how a spreadsheet could be used when analysing the results of the survey.

[6]

END OF QUESTION PAPER

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