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Entry Level - Part Time, Call Center Rep 1

Job Category: Call Center
Requisition Number: ENTRY002895
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Posted: July 29, 2022
Part-Time
Corporate
Rancho Cucamonga, CA 91730, USA
Job Details
Description
We believe that culture is everything! Our culture is warm, caring, and friendly, and we strive every day to make our little
piece of the world better. We are looking for people who feel the same as we do!
A Call Center Representative 1 is an entry-level position dedicated to providing service to members over the phone while
learning and mastering the foundation of financial services.
Essential Functions and Responsibilities
1. Providing excellent member service.
2. Providing member assistance with everyday transactions, including transfers, withdrawals, and payments.
3. Assisting members with digital and online services.
4. Identifying opportunities to educate members of Arrowhead products and services.
5. Answering and resolving member account inquiries.
No aggressive sales goals – our focus is serving Members.
Benefits Include:
Medical, Dental, and Vision Insurance for part-time and full-time employees.
401K Retirement Savings Plan with company match.
Starting annual accrual of 15 days of paid time off, 11 paid holidays, and paid sick leave (and increases with tenure!).
Company-provided life insurance at twice your annual salary.
Perks include consumer loan discounts, DoorDash DashPass, Modern Health members, Care.com subscription, and
more.
To learn more about Arrowhead Credit Union and our service culture, visit our Career page, and our ArrowHeart Foundation

Qualifications
Education
Required
High School or better.

Experience
Required
1 year: A minimum of one year of experience in an environment directly providing a high degree of proactive service is
required.

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