/

tlJHrii
S6: ©i /2023/QD-HV-D I
HOA XA H()I CHU NGHiA VItT NAM
Dl)c lip - T\J' do - H~nh phuc
Tp. H6 Chi Minh, ngay{X thang 10 nam 2023

QUYETDJNH
(Viv Ban hanh Quy ilinh Phong H9c V!I}

- Can cu- vao Quy chi 16 chuc hor;it i19ng cua Cong ty Cb phdn DA YONE ASIA (sau ilay
g9i tdt la "Cong ty"J;
- Can cu vao Quy chi hor;it i19ng cua Cong ty;
- Can cu chuc nang, nhi~m V!I va quy§n hr;in cua Giam i16c;

QUYETDJNH
Di~u I: Ban hanh kem theo Quy~t dinh nay la "Qu1 djnh Phong H9c v1,1" da dugc Giam
d6c ky duy~t.

Di~u 2: Phong H9c v1,1, cac Phong ban lien quan va toan th~ can b(> nhan vien Cong ty c6
trach nhi~m thi hanh Quy~t dinh nay.

Nui nhp.n:
- Ban Giam a6c;
- NhuDi§u 2;
- Phong HCNS (Luu).

TON THAT NGUYEN THI

 .. · CONG TY CO PHAN Mil:
DAYONEASIA ®i/2023/QyD-HV-D I

tJJI ·;

QUY DJNH PHONG HQC VV

Hi~u l\Ic:66110/2023
Trang: 1/10
Sunny Days

QUYD~H
PHONG HOC VU.
. . . . .
(Ban hanh kem theo (!uyiut;nh s6: 0Di/2023/QD-HV-Dl ngay ... thong JO niim 2023 cua
Giam D6c Cong ty C6 phtin DAY-O NE ASIA)

TRACU: SO~NTHAO xACNH~N XETDt,"1:T PHEDUYtT

NHq;M :

Chil'"ky

,
HQ ten Le Viet Quy Dirung VII Trjnh Ha Phirung Nguy~n Khanh Thanh Vil Ton Th§t Nguyin Thi

ChirCV\l Chuyen"vien KSNB Chuyen vien HCNS Giam a6c v(in himh Giam a6c

Ngily Icy Ngily: /;t{:} ! $ 3 . Ngily: i?.r/ D I ol.DcL5 · Ngayx?.). / .,fj) I _,l(l,2_ Ngay:~ !AD I .J.-OJ)

CONG TY CO PHAN DA YONE ASIA

_t)JI
CONG TY CO PHAN . . Ma:
DAYONEASIA cmL/2023/QyE>-HV-D1
Hi~u I\Ic: t%110/2023 -Sunny Days
QUY llJNH PHONG HQC VV
"Trang: 2/10

TRANG KIEM SOAT

SIT Lin sfrad6i Ngay sfra d6i DiSu khoan sfra d6i Trang

;?"
C
C
tA,

-~

'

CONG TY CO PHAN DA YONE ASIA

 CONG TY CO PHA~ Mt!:

t)JI
DAYONEASIA <17>.i/2023/QyE>-HV-D I
Hi~u i\rdl6.! I0/2023
Sunny Days
QUY DJNH PHONG HQC VV Trang: 3/10

ClllfONG I: MVC BiCH VA DIEN GI.AI

Bi~u 1: M\lc dich

- Quy djnh Phong HQC V\l dUQ'C ban hanh nh~m giup cac Nhan S\l' Phong HQC V\l hi~u
ro Quy djnh, cac ch~ til\ va each th\fc hi~n cac nhi~m V\l cua Phong HQc V\l dung vm Chinh
sach ma Cong ty da ban hanh.
- Phong HQC V\l co nghia V\l va trach nhi~m th\l'C thi cac Chinh sach, Quy djnh ma Cong ty da
ban hanh ciing nhu ph6i hqp vm cac Phong Ban khac d~ th\fc thi cac Chinh sach,: Quy dinh
nay.
Bi~u 2: B6i tuvng lip d\lng >NG.
,' " H)
Ap d\lflg d5i vm to_an Nhan S\f Phong HQC Y\l va cac Nhan S\f phong ban khac
INE
co lien quan.
Di~u 3: Giii thich tir ngii' va vi~t tit:
TVV : Tu vdn vien.

VBV : V~ hanh vien.

HV : HQC vien.

HLV : Hudn luy~n

. .
vien .(Piano Trainer).

ct : Class Trainer (Hudn luy?n vien l&p CLASS).

HD : Hqp dbng.

VB : Phong v~ hanh.

PTF .:. Piano Test Form - ph1iu danh gia hQC thfr hQC vien.

GPP : Guest ·Piano Profile - phi~u thong tin khach hang Piano . . ·

MSR ·; Member service request - phi~u yeu du h9c vien.

BOD : Board of Director - Ban Giam d6c.

CLASS ·: Chuang trinh lap h9c co kem thai h1m member.

1-1 : Chuang trinh giao vien I kem I cung HV.

Trial : Trai nghi~m djch V\l'.

Pl Pl : Bu6i t~ng Piano PI P2 khi khach hang dang ky goi MBS.

c6NG TY co PHAN DAvoNE ASIA I.I

 CONG TY CO PHAN Ma:

't)JI DAYONE ASIA .

QUY DJNH PHONG HQC VV

®f/2023/QyE>-HV-D I
Hi~u h,rc:09./10/2023
Trang: 4/10
Sunny Days

CHU'ONG II: N(>I DUNG QUY flJNH

Mv.c I: Khach hang va cac nqi dung lien quan d@n khach hang
Diiu 4: Phan lo=,.i khach hang
1. Khach hang mm:
- La tit ca cac khach hang chua tung dSn Sunny Days va chua co thong tin tren h~ th6ng.
- La khach hang cu cua Sunn>' Days nhung da hSt hllll1 lID trong vong 06 thang tra Jen.
2. Khach hang cu: ..
- La nhiing khach hang dang co HD HY 4ti Sunny Days.
- Ho~c nhiing khach hang da hSt hi,m HD vm Sunny Days nhung dum 06 thang kB tir ngay hBt
hl[U1 HD.
'Di~u ~: Phi@u GPP - phi@u tho.ng tin kh:ich hang
1. Khach hang khi 1§.n d§.u dBn .Sunny Day se phai di€n PhiBu QPP dB ghi nh~ thong tin.
'z: Be;, ph~ VH va TVV s~ emu triich nhi~m ghi PhiSu nay ~ho khach hang. •"',SIA)
.
_3. Sau khi~TVVh& trg. khach hang di€n xong. .
PhiBu GPP, TVV. se ban giao PhiBu GPP cho
HL V nb thong ti~ va tiBp tl,lc h&·trg khach hang.
f)
Di~u 6: Trai nghi~~ djch VI}. - Trial time

1. Din4 nghia: Trai nghi~rri djch v1,1 (Trial) la chuang trinh ma Cong ty ,ban hanh theo tung thcri
'ctiB~ d~ khach ha.v..g h9c tbu cac khoa h9c t~i Sunny Days (co tim phi h~gc kh6ng t6n phi theo
Chi~h sach va chuarigtrinh fUG Cong ty} , . .
2. D~i,tugng ap d1,1ng dti'.<7,c nh~~ trai nghi~m djch v1,1: La khach hang mm (kh6ng ap d~ng cho
kliach hang cu) theo-Quy djnh.,
3. Chu ky trai nghi~m: · .
- Chu ky'trai nghi~m cua khach hang la m&i 06 thang cho 0 1 Ida trai nghi~m.
- D6i vm Ida trai nghi~m d§.u tien: Theo chuang trinh ap d1,1ng 41i thm qi€m do.
07
;.,. D6i vo{ 1§.n :trai nghi~in,th_(r hai: T6i da la ngay cho m&i Ik trai nghi~m va m&i Ida trai
nghi~m ca:ch nha:u 06 thang; rn&i khach hang chi ·co t6i .d~ 02 1§.n trai nghi~m 41i S~y Days. ·
Diiu 1.'niinh gia h{lc vien hqc thir . ..
i. l\16i.khach hang khi th~ bu6i h9c Tdal ~i Sunny.Days ph_ai tiSn hanh di€n PhiBiI PTF,
' phiSu nay clifun danh gia kst' qua·_bu6i h9c, danh gia nll~g h,rc vii na!'!g khiBu cua k:hach hang
d€,.Sunriy·_bays xiiy dt,rQg chuang trinh h9c cho khach hang sau nay.
2. HLY co trach .nhi~m h~ trg khach hang danh gia d§.y du vao PhiSu PTF va chuyBn phiBu nay
x46rtgb9 ph~n TVV d~ tiSp'tl,lc tu vfin.

.CONG TY CO PHAN DAYONE

 CONG TY CO PHAN Ma:

t)JI DAYONE ASL\.

QUY DJNH PHONG HQC VV

OD.!12023/QyD-HV-D I
Hi~u l\fc: r/:,1I0/2023
Trang: 5/10
Sunny Days

f>i~u 8. Hqp d6ng HV

1. Hgp d6ng Piano Membership Full (MBS Full): La HD . HV dang ky d~ tham gia goi .
Membership da bao g6m djch V\l lop CLASS.
2. Hgp d6ng djch V\I Piano Membership Basic (MBS Basic): La HD HV dang ky d~ tham gia goi
Membership khong.bao g6m djch V\I cua lop CLASS.

*Luu y: Trong trn<'mg h<1JJ khach hang trong i19 tu6i tu 05 - 11 tu6i bdt bu9c phai iJiing ky goi
djch HL V kem theo khi iliing ky HD MBS Basic.

3. Hgp d6ng djch V\I HLV: La HD HV dang ky them sau khi da co HD MBS Basic d~ tham gia _
h9c rieng 1 - 1 cung vm HL V, Bao g6m 02 goi dich V\I, C\I th~ nhu sau:
- Goi 1~1 Private (Khach himg iJU(YC xay di.mg giao an ca nhdn va h()c trong khong gian rieng);
- Goi 1-1 9eneral (Khacfz hang iJU(YC xay d,,mg giao an ca nhan va h()C irong khong gian chung).
. - .
4: Hgp d6pg nh~ chuy~n goi, $~ chuy~n c9c dugc xem la H~ mm va dugc tinh la 0 1 HD khi
kh~an th~ toan da hoim cit · ·· · · ·· ·
*Luu y: Trong trn<'mg h<1[J chuyin xu6ng goi thdp h<rn, sci tiJn chenh /¢ch se khong ilu(YC hoan
/qi. .

5. Hgp d6ng tai ky (Renew) la J-!:D thu 2 tr& di rria khach hang dang ky.
6. Hgp d6ng cit toan la ·vi~c HV mua HD B b~ng each dung gii tri con Ii.ti cfut HD A. :
Cach tfuh: HE> tftt toan =100% s6 tien HD B - sf> tien con lii cua HD A (gia trj c~n !¢ cua HD
ilU(YC tinh_<!¥a vao Quy dinh. tdt loan ilii ilu(Yc ban hanh). O

7. Chuy~n CQc Hgp d6ng lhi~c khac4 hang dang d~t c9c ch~ rri{,t HD tiµ Sunny Days nhung
khong mu6n ky HD d6 nfra ma chuy~n quyen ·ky HD nay cho m{,t ngi.rai khac: _
8. Chuy~n goi Hgp d6ng la vi~t: khach hang d~t c9c m{,t HD ti.i,i Sunny _Days nhung m~6n chuy~n
sf> tien·da CQC ·sang m{,t HD khac trong cung m<)t loi.i,i 4ich V\l.
"9. B~o luu Hgp dBng la vi~c. !¢a.ch hang ti.i,m dung th~~ hi~n goi djch V\I ti.i,i"Sunny p~ys trong
~<)t thin gian nh&t dinh (t6i thiiu Q1 thang-va t6i ila 12 thang). Trong trugng hgp i:iay khach hang
phai tra phi cho khoan~ thai giim bao luu HD, mfrc phi bao luu d\fa tren chinh sach·cua Cong ty.
y
Mis°~ pbf. b~o luu v&i ly- do thai san; v&n de suc-\<h6e.co ~hi dinh hgp p~ap cua ca quan t~ co
thfun quyen ho~c du h9c _sinh co gi&y t<:1 nh~p h9c cua truang. . -
Diiu 9. Q~y djnh ban hang cua BLV
HL V dug~ 'tu v&n ya ban cac goi h9c I - I cung HL V cho khach hang the9 Quy d_inh cua Cong
ty.

CONG TY c6 PHAN DAYONE_ASIA

 CONG TY CO PHAN Mil:

t)JI DAYONEASIA WJ./2023/QyD-HV-D I

Hi~u 111c: i:¥1/ 10/2023 s_unny Days
QUY l>JNH PHONG HQC VV
Trang: 6/10

Di~u 10. Gilio trinh ctia HV

1. Sau khi hoan cit cac khoan thanh toan cua HE> MBS Full m6i HV se dugc xuftt giao trinh theo
dung l(\ trinh da dang ky tren HE> MBS.
2. M6i HV Sunny Days se c6 giao trinh rieng, khong su di.mg chung.
3. Bia ngoai cung cua giao trinh se bao g6m thong tin cua HV.
4. Giao trinh dugc cllp d€n HV ldn ddu va HV c6 trach nhi~m bao quan giao trinh cua minh.
5. Ti'ong trucmg hgp bi milt giao trinh, phi cllp li;ti giao trlnh la 200.000 d6ng/ldn/cu6n.
6. Sau m6i bubi hQc, giao trinh phai dugc CTI ky xac nh~ va Phong v~ hanh se xac nh~n cu6i
cung dB luu vao h~ th6ng nhfun theo doi l(\ trinh hQc cua HV (tlay ciing la ciin c11 tli cdp lr;,i giao
trinh).
7. Trong -cac trucmg hgp giao .trinh dugc cllp li;ti, Phonghanh c6 trach nhi~m phai d6i soat
tren h~ th6ng v~ s6 bubi da ~Qc lap MBS cua ~v va dong dilu vao cac o bubi hQc ma HV da hQc
tru&c khi cdp li;ti giao trinh. ' . ·
8, Tilt ~a cac bubi ma HV aa h9c, n€u giao trinh khong dugc ky xac nh~ bai CTI vao cu6i bu6i
h9c thi dugc xem la vi phi;trn nghiem tr9ng. Cac phong ban lien quan chiu trach nhi~m theo Quy
djnh xu ly vi ph~m cua Cong ty.
*L~-y: CT/HLV kh6ng gifi giup giao trinh cho HV ho¢c cho HV mu<;m giao trinh ho¢c dqy
cho,HV ma kh6ng c6 giao trinh .
DiSu· il. Thiri IU'Q'llg) ~qc clan cti~·khach hang
- 1. Khach hang tµ h9c khu vµc Practice: Khach hang dugc tµ h9c dan t6i da 90 phut/ldn/ngay
hJ
(co SI! tr()' CUQ HLY t6;: tla JO phut). . . - .
4. Kh~ch hang h9c theo HD MBS Full: Thai lugng theo chucrng trinh cua bu6i h9c CLASS la 90
phut, khach hang d€n hi qua 15 phut theu Quy dinh lap hQc thi se khong dugc tham gia vao lap
h9c. M6i ·tudn h9c t6i d~ 02 b~6i lap Class.
3:· Khach himg h9c I .- I v6-J HL V: Thai ·iugng the~ chu~g trinh cua iap h9c 1 - i cl'ing HL V la
~ophut Khong gi&i hlitil s6 bubi.hQc treri tµAn cua HV. · .
4. Khachihang h<jc th(/ (Trialy°: Thai lugng,bu6i h9c Trial la 60 phut. HLV c6 thB tach h9c vien
dB di;ty. bubt trial dugc,•t6t nhAt, ti€u kho~g du HL V dB h6 trg khach hang tiµ m(\t HL V c6 thB
di;ty nhi~u khach hang ~ung m(\t luc nhung khon~ dugc d~y qua 04 khach hang trorig h9c
Tria:l. . . .
5. Khach hang h9c bu6i Pl P2: Thai lugng bu6i h9c la 60 phut, m6i b~6i h9c Pl P2 chi di;ty
m(lt khachhang.
l ' '• . l
Di'e_u p. Ba_o hru HQ'P dong -_
E>6_i ~&i Hgp d6ng 'Piano Membership Full/Basic:

. CONG TY co pHAN D~YONE ASIA

 -
CONG TY CO PHAN Ma:
®i/2023/QyE>-HV-D I

t)JI
DAYONEASIA sunny Days
Hi~U (\fC: ~ ./J0/2023
QUY BJNH PHONG HQC VV Trang: 7/10

- T6ng thoi gian bao hru HE> t6i thiSu 01 thang va t6i da· 12 thang. Khach hang phai dong phi
bao hru la 60,000 d6ng/thang. Cach tfnh gia tri HE> bao luu nhu sau:
Gia tri HJ) bao Luu = 60,000 il6ng * t6ng s6 thang boo luu.
- Ngay kBt thuc m6i cua HE> duqc tinh nhu sau:
Nga.v kit thuc mui cua HD = Ngay kit thuc tru<'tc khi biro luu + T6ng th<'ri gian boo luu.
- Mi~n phi bao luu v6i ly do thai ~an, vful ~€ sue khc'le c6 chi djnh hqp phai, cua ca quan y tB c6
thfun quy€n ho~c du h9c sinh c6 gi!y ta nh~p h9c cua tnrang.
Thin han cua HD 1 - i = 07 ngay * t6ng s6 bu6i.
- Qua thoi hiµt _HE> ma HV khong su dvng hBt s6 bu6i h9c thi d6ng nghia HE> 1 - 1·nay hSt hi~u )\66
:,---
lµc.
- Vi~c gia hi.m HE> 1 - 1 se duqc phe duy~t -tuy theo quySt djnh tu BOD.
co~
c6
*Luu y:,Dc5i v<'ti nhiing kha_c.h hang co nhu cdu boo luu H(JJJ il6ng thi CT/HL.V hu<'tng ddn HV AYOl
xu6ng,qutiy Ii tan iii ilu(Jc h6 tr(l: •
. .. \

_Ml}C 2: Quy dpih d,c tho P~ong Hqc VI}

Biiu 13. Lap hqc va Quy _c;finh lap hqc

l. Lopn,r hQC (P;a~tice $tudio): La lop hQC ma HY c6 th~ IlQC on luy~n dan t\I do theo Quy djnh.
2. Lop h9c CLASS: La lop h9.c theo giao trinh, H_V c6 thS ch9n h9c bit ky ngay nao/bu6i nao
trong .tuftn m:1~n la ~ao cac kh~g gia c6 lop: T6i da 02 bu6i/tllfin dS dam ba~ c6 thoi gian cho
. ' . . . .
cua HV..•.,.
'

vi~c-~. p luy~n
. . .
3. Lop .h<;>c thu (Trial): La lop h9c danh cho khach hang m6i tham gia h9c thu trai nghi~m.·
*Luu j: .Khach hang khong" du(Jc h9c thu tr~ng cac khu V!fC,l<'tp h9c thgt ilang ·dil~ ;a bao g6m
cac l<'tp theo g6i im MFS F~lt, luy¢n ilan hf.•do.
4.).,ap hQ<;: _1 ,: 1 cimg,HL V Pnvate: La l&p h9c ri~ng cua HV cimg vai HL V su d\lllg khong gian
rieng va giao·an _dugc xay d\fllg ~theo nhu c&u, dinh hu&p.g cua rung HY. Su d\lllg dan di~n cao
c§p c6 tai nghe. ,, · · · ·
5. Lap h9c 1 - _l: _cung HL V_9eneral: La 16-p h9c cua HV cimg v6i HL V su d\llig khong gian
chung ya gi~~ an du~c xay d{rfig_theo nhu cfiu;:djnh hu&ng cua timg;HV. Su d\llli dan di~n cao
.cftp c6 tai nghe. .
· *Ltiu iHL V tu win ilu~g chu(JYlg trinh va ~6ng m'ing cu~ lop h9c cho HV

CONG TY CO PHAN.DAYONE ASIA

 CONG TY CO PHAN Mil:

tlJI
DAYONEASIA <!Zl.i2023/Qy0-HV-D I
Hi~u l\fc:<:b./ l 0/2023 Sunny Days
QUY BJNB PHONG HQC VV
Trang: 8/10

Diiu 14. Quy djnh vi thoi gian giang dJy

- D6i v6i lap CLASS: CT phai c6 m?t trucrc 15 phut dB kiBm tra va chufut bi phong h9c. Lap
h9c phai di€n ra theo dung thoi lm;mg theo Quy dinh clia Cong ty.
- 06i v6i lap I - I cung HL V: HL V phai c6 m?t d6ng thoi cung HV dB ky xac nh?fl buf>i h9c
~i qudy I~ tan. Lap h9c phai di€n ra theo dung thai lugng theo Q~y dinh clia Cong ty.
Diiu 15. Quy djnh vi xac nh,n lich giang dJy

1. D6i v6i CT: Sau khi dang ky thoi gian lam vi~c va duqc x8p lich giang d?Y boi Giam sat
CT, CT phai xac nh?fl lich d?Y ctia minh va th\fc hi~n giang d?y theo dung Quy dinh ctia Cong ·
ty.
2. D6i v6i HLV:
se
- Lich _giang d?y clia cac lap Trial va lap PI P2. duqc trt.iong nh6m HL V sip x8p theo Quy :; T
.di~- HL V c6 trach nhi~in xac nh~ lich giang d?y ctia minh va thµc hi~n.gifulg d?y the9 dung . HA
Quy djnh clia Cong ty. lE I
- Lich gi~ng d?y clia lap I - I cung HL V, HL V va HV t\l sip x8p lie~ h9c phli hgp v6i khung
gia ho?t d{mg t?i Su~y Days _sau d6 HL V phai thong bao t6i Truong nh6m HL V v~ lich <l?Y -
clia m~ trong ngay.
' : ' .1 ••

l>iSu ~6. Quy djnh yS 'nha ngiroi dijy i:hay

1. Trirtnrong hgp bdt'kha kharrg, m9i ~\I th~y df>i lien qu~n d8n lich gifulg d?y CT/HLV phai
thong bli~
d8n Giam s~t er h~?C Truong nh6m HQC Vl,l trong thm gian smn nh!t (t6i thi€u 24
• . 1 . • .

gi&).
2. Trong trum,ig hgp nha d~y thay, ca CT/HLV.nha d?y thay va CT/HL V nh~n_d~y thay d~u
phai thong bao _va duqc sµ dbng y clia Truong nh~m CT bo?c Truong nh6m h9c V\1-
3. M9i•truong hgp .thay df>i ljch d?y va d?y thay Illa khong duqc S\f d6ng y clia Giam sat CT
h~?c Tru&ng nh6m H9c v1,1 d~u la vi ph?m nghiem tr9ng va phai chju nhung ch8 ta1 theo Quy
dinh cua·c~rr~ ty. ·· · ·

l>iSu 17. -Quy djnh vS kiim tra giao trinh tririrc bu6i hqc va so,~ giao an triroc bu6i_hqc
. .
I. Trucrc m6i buf>i h9c CT/HL V phai kiBm tra giao trinh clia HY. trucrc khi bit ddu buf>\ h9c,
dB bi'~t chinh xac 19 trinh h<;\c cung nhu n(li dung;HV da duqc h9c t?i buf>i tn{crc. _
,, ., .. - . ·. ,. i , . ' "~ . ·_ .

2. Doi vcri lap CLASS neu HV khong mang theo giao trinh thl HV khong duqc tham gia,Jap
h9c d6. ·· · . ' · -' ·

c6NG TY c6 PHAN DAvoNE ASIA

 CONG TY CO PHAN Ma:

t)JI DAYONEASIA

QUY DJNH PHONG HQC VV

®.{/2023/QyD-HV-D I
Hi~u lµc: (»./ I0/2023
Trang: 9/10
Sunny Days

3. HL V khi d~y bu8i Pl P2 se khong duqc ky vao Giao trinh cua HV lap CLASS ma chi duqc
d~y ni)i dung dinh hucmg theo nhu cfru cua HV trong bu8i h9c do.

4. Giao an 1-1 phai duqc so~ tru&c theo Quy dinh t6i thi~u Ia oI gia d6ng h6 va phai duqc
duy~t ooi ngum ph\l trach, cac truang hqp khong so~ giao an theo Quy dinh duqc xem la vi
ph~m va khong duqc tinh gia d~y do.

5. H.L V khong duqc so~ giao an theo giao trinh cua trung tam khac ho~c sir d\lng giao trinh
cua trung tarn khac d~ giang d~y. Cac giao trinh khong phai cua trung tarn phai duqc duy~t
m&i co th~ su d\!Ilg t~i Sunny Days.

6. HL V co trach nhi~m bao quan va giu gin giao an·cua HV, cac trumi.g hqp giao an bi m:it,
hu hong .thl HL V co tcich nhi~m, b6i thuang giao ari va so~ I~i giao an cho khach hang (phi
·b6(thu<'mg gi<io an tuy_ vao logi ~i<io an tuO'rlg ~g tgi thm aiim i16).
7. Khi HLV nghi vi~t cfrn phai ban giao cong vi~ cho HL V m&i va phai thong bao v&i HV
cua minh
• .
v~
Sl,l thay dBi nay (ban giao kh<ich ·hang
' ; •
gi<io <in).
• I
va
Diiu 18. Quy <ljnb vi ky xac nh,n bu6i hqc

I. Tru&c·m6i bu8i h9c 1-1: HL Yva HV phai cung ky xac nh~ bu8i h9c ~i qufry IS tan. .

2. Tru~c m6i bu8i h9c Tri~i•va Pl P2: HLV va HV phai curig ky xac nh~ bu8i h9c ~i qufry
IS tan. ,
' '• • • I • • .,

3. Tru&c m6i bu8i h9c CLASS: CT co trach nhi~m ky_xac nh~ bu8ih9c t~i qufry IS tan va ghi .
nh~n s6 l~crog HV trong lap vao cu6i gia. D6ng thm, sau khi k~t thuc bu8i h9c CTI (Cla;s
.
Trainer J)phai ky xac nh~n tren
' .
giao trinh cua m6i HV.
\

*Luu y: Vi¢,c ky x<ic nhq,n_nay °giup aam bao quy€n !(Ji tinh bu6i h9c cua HV, ciin cy tinh luang
. cua ·criHL Vauic ~Hinh xa~. Cac tru<'mg ~(,J) khong kj ten m6i cu6i bu6i h'9c QU(JC x~m la vi
phg~ nghiem tr9ng va_se phaz chfu nhimg chi tat ~u ly vi phgm.theo Quy afnh cua Co~g ty,
.. .. .
19:\,~·sinh ~a ·ng~n nli~ tirng khu
. '

Di@u Vl}'C giiini d'y

.I. Tru&~
.
m8i bu8i h<;>t CT~L V'se duqc ban giao ~hia khoa va phong h9c tu. .Bi) ph~n
;- . YH.
2. CT/HL V c6 trach Iilii~m :na/tAt cac thi~t bi di~n tru6-c va sau khi k~t thuc _lap h9c cu6i cung ·
trong ngay theo Quy dinh cua Cong ty.

3. CT/HLV cotrach nhi~rri nhll.c nh& khach hang tuiin th:u cac Quy djnh phong hQc_va"bao quan
,tii san cua Cong ty theo dung "N9i quy phimg h9c" da duqc ban hanh.

CONG TY CO PHAN DAYONE ASIA

 CONG TY CO PHAN Ma:

t)JI DAYONEASIA roi./2023/QyE>-HV-D 1

Hi~u l11c:O,(,JJ0/2023
Sunny Day$
QUY f)JNH PHONG HQC Vl} ,
Trang: 10/10 -
4. CT/HL V c6 trach nhi~m nhilc nh<'r khach hang dam bao v~ sinh cua khu \f\IC phong h9c.
5. CT/HL V c6 trach nhi~m bao quan thi~t bj, d\111g C\I giang d~y trong phong h9c theo Quy
djnh.

Di~u 20. Quy djnh v~ tac phong cua CT/HLV khi tham gia giang dfy tfi Sunny Days:
I. Trang ph1,1c CT nam: Ao polo ho~c ao scr mi ui philng, qu!n tay t6i mau va bo ao vao qu§.n
(scr vin) ljch Sl!, t6c chili g9n gang.
2. Trang ph1,1c CT nu: Ao polo ho~c ao scr mi, qu!n tay ho~c vay/d§.m.
3. Trang ph1,1c HLV: HL V m~c ao d6ng ph1,1c, qu§.n_tay t6i mau, vay/d§.m.
4. Tra!)g ph1,1c Trm'mg Phong H9c v1,1: Tucrng 11! nhu HL V.
5. CT/HLV hilt buqc phai deo the ten trong su6t qua trinh lam vi~c 4ti Sunny Days.
*Luuy:

- D6i v&i CT khong QU(,TC mi;ic ao thun khong c6, ao sarnach, ao d<iy, qu<in/vay/il<im ngiin tr~n
il<iu g6i.,

- D6i v&i HL v khong QU(,TC mi;ic qu,<in jean rach, flO sat nach, qu<in/vay/tl<im ngiin tren il<iu g6i,
Di@u 21. Quy djnh v@ irvc phong Practice ·
I. HL V tivc phong Practice tli.eo Quy dinh d~ dam bao trach nhi~m va quyen lgi .dSn khach
hang.

2. Ca~ tnrbng hqp khong thl!c )li~n tfl!c phong Practice dugc xem la vi ph~ va bi xfr ly ky
\
• . . . . , ·~ . . i _' . : ;
3. Trong qua trinh tfl!~ phong Practice, HLV phai di qlian sat va h6 trg·khach hang, khong sfr
di,mg di~n,tho~i' trong qiia trinh tri,rc phong Practice. Khong t~p dan ho~c la~ 6n ao, ~At tr~t tl!
anh huqng dSn kha?h hang, ho~c Phong, Ban,'BQ ph~n khac.
CHUONG III: Ch~ tai XII' phft va thlfC hifn
Di@u 22. Ch~ tai XII' phft
· Ap d\lng.theo Quy ?jnli. cua Cong ty thi;o tung thcri di~m
Di@u 23, T6 ~hire thlfc hifn·

Qi.ly djnh Phong H<;>c V\J bao gf>m 23 0ieu dugc thqhg qua b<'ri Giam d6c. C~c-Nhan SlJ°C6 trach
nhi~m, nghia V\I thl!C thi va tuan thu Quy djnh nay . .

CONG TY CO PHAN,DAYONE AS~A -