peliaved Baggage File Reference number: ee CU ea ¢ 7 eee? ed, ( PIL llores Nas |col(ssat //'/, CALS fe ¢ AFRICA / 7 NAS COL VICES OSSAL AVIATION SER re? ¢ dearcuest, §— JI RE 1 60° We are sorry that your baggage has not arrived today. Please be assured that our teams are doing everything they possibly can to reunite you with your baggage. As new information becomes available, we will provide you with regular updates on the status of your baggage either telephonically or email. Please let us know the mobile number and email address to reach you on so that you receive these updates. or further information on any of our baggage procedures including delayed or damaged baggage claims, please contact our office on the below details Telephone Hours of Opening +27 11390 8556/8557 6:00-2:00 Email: LostpropertyJNB@Nascolossal.co.za In the unlikely event that after seven days from today you have not been reunited with your baggage, we will contact you again to advise you of the next steps. We will do everything we can to reunite you with your baggage as quickly as possible and we appreciate your patience and understanding. Kind regards, NU apavey Nascolossal baggage office International arrivals