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SIP Report On Hero Electric
SIP Report On Hero Electric
Submitted by
MD Salim Ansari
Enrollment No. A80306421142
BBA (5th Semester)
Guided by
Dr. Sikha Chauhan
July 2023
Submitted to:
AMITY BUSINESS SCHOOL
I MD Salim Ansari hereby declare that the Project Work with the title Market Analysis of
New Generation Bike of Hero Electrics submitted by me for the partial fulfillment of the degree
of BBA is my original work and has not been submitted earlier to any other University /Institution
for the fulfillment of the requirement for any course of study.
I also declare that no chapter of this thesis in whole or in part has been incorporated in this
report from any earlier work done by others or by me. However, extracts of any literature which
has been used for this report has been duly acknowledged providing details of such literature in
the references.
This is to certify that this project report entitled “Summer Internship Report on
Market Analysis of New Generation Bike of Hero Electric” Submitted to
AMITY BUSINESS SCHOOL, AMITY UNIVERSITY Raipur, is a bonafide
record of work done by “MD Salim Ansari” under my supervision from “5th July
2023” to “4th August 2023.”
This is to certify that this project report entitled “Summer Internship Report on
Market Analysis of New Generation Bike of Hero Electric” for “Hero Electric”
is a bonafide work carried out by “MD Salim Ansari” of BBA of AMITY
BUSINESS SCHOOL for fulfillment of BBA degree course of AMITY
UNIVERSITY Raipur.
Date:
Certificate by the Examiner
This is to certify that the project entitled “Summer Internship Report on Market
Analysis of New Generation Bike of Hero Electric” submitted by “MD Salim
Ansari” Enrollment No.: A80306421142 Has been examined by the undersigned as
a part of the examination for the award of Bachelor of Business Administration
degree of AMITY UNIVERSITY, CHHATTISGARH (C.G.).
Date:
Acknowledgement
The completion of this undertaking could not have been possible without the participation and
assistance of so many people whose names may not all be enumerated. Their contributions are
sincerely appreciated and gratefully acknowledged. However, I would like to express their deep
appreciation and indebtedness particularly to the following.
I am also thankful to my faculty guide Dr. Shikha Chauhan from AMITY UNIVERSITY,
CHHATTISGARH, for being a source of support during the preparation of Summer Internship
Report. Last but not least I am grateful to all relatives, friends, and others who in one way or another
shared their support, either morally, financially, or physically, thank you.
MD Salim Ansari
CONTENTS
HERO Electric is a pioneer and market leader in the Indian Electric Two- Wheeler Industry which
provides Eco-friendly and Cost-effective mode of personalized transportation with its diverse range
of Electric Two-Wheelers. HERO Electric offers a wide range of High Range and High-Speed
Electric Two-Wheelers manufactured in its state-of-the-art manufacturing facility at Ludhiana and
has a widespread network of Exclusive Sales and Service outlets across the country. The project
given to me is market analysis of electric bike of hero electric company with special reference to
Raipur city, Chhattisgarh. Firstly, my training starts from getting knowledge of
electric bike, after learning that part I have learned about features of vehicle. After learning about
electric bike deeply I was sent to Raipur city for doing field work and found out customer awareness
about e-bike, why customer won’t prefer e-bike, what is the market response of e-bike in Raipur city,
why sales are declining and all. The experience was very grateful and learn a lot about electric bike
that, from where they purchase and what are marketing conditions of e-bike.
2.0 ABOUT TWO-WHEELER INDUSTRY IN INDIA
Two wheelers have a special place on the Indian roads. They are extremely popular and versatile not
only as passenger carriers but also as good carriers. India is the second largest producer of two-
wheelers in the world. In the last few years, the Indian two-wheeler industry has seen spectacular
growth. The country stands next to China and Japan in terms of production and sales respectively.
Majority of Indians, especially the youngsters prefer motor bikes rather than cars. Capturing a large
share in the two-wheeler industry, bikes and scooters cover a major segment. Bikes are considered to
be the favourite among the youth generation, as they help in easy commutation. Large variety of two
wheelers is available in the market, known for their latest technology and enhanced mileage. Indian
bikes, scooters and mopeds represent style and class for both men and women in India. Indians prefer
the two wheelers because of their small manageable size, low maintenance, Pricing, and easy loan
repayments. Indian streets are full of people of all age groups riding a two-Wheeler. Motorized two
wheelers are seen as a symbol of status by the populace. Indian two-wheeler industry had a small
beginning in the early 50's. The Automobile Products of India (API) started manufacturing scooters
in the country. There are many two-wheelers Manufacturers in India. Major players in the
conventional 2-wheeler industry are Hero Honda Motors Ltd (HHML), Bajaj Auto Ltd (Bajaj Auto)
and TVS Motor Company Ltd (TVS).
The demand for two-wheelers has been influenced by a number of factors over the past five
Years. The key demand drivers for the growth of the two-wheeler industry are as follows:
Inadequate public transportation system, especially in the semi-urban and rural areas.
Increased availability of cheap consumer financing in the past 3-4 years
Increasing availability of fuel-efficient and low-maintenance models
Increasing urbanization, which creates a need for personal transportation.
Changes in the demographic profile
Difference between two-wheeler and passenger car prices, which makes two-wheelers the
Entry level vehicle.
Steady increase in per capita income over the past five years.
Increasing number of models with different features to satisfy diverse consumer needs.
Indian Government has planned to unveil the roadmap for the development of the domestic electric
and hybrid vehicles in the country. Ministries such as Petroleum, Finance, Road Transport and
Power are involved in developing a broad framework for the sector. Along with these ministries
big auto industry names such as Mr. Anand Mahindra (Vice Chairman and Managing Director,
Mahindra & Mahindra) and Mr. Vikram Kirloskar (Vice-Chairman, Toyota Kirloskar) are also
involved in this task. The government has also proposed to set up a Rs 740 crore R&D fund for
the sector in the 12th five-year plan during 2012-17. The idea is to reduce the high cost of key
imported components such as the battery and electric motor and develop such capabilities locally.
3.0 HERO ECO GROUP
Hero Eco group is a multi-company, multi-product, and a multi-location enterprise with interests
in Electric Vehicles, Exports, Bicycle, Healthcare and Real Estate with Corporate Office based at
New Delhi, India. Their diversified business interests have enabled them to validate their vision as
a global enterprise with presence in more than 25 countries that helps change lives for the better
– one that delivers innovative and quality products and services to customers.
HERO Electric is a pioneer and market leader in the Indian Electric Two- Wheeler Industry which
provides Eco-friendly and Cost-effective mode of personalized transportation with its diverse
range of Electric Two-Wheelers.
HERO Electric offers a wide range of High Range and High-Speed Electric Two-Wheelers
manufactured in its state-of-the-art manufacturing facility at Ludhiana and has a widespread
network of Exclusive Sales and Service outlets across the country.
Being a pioneer, HERO Electric has a number of first only initiatives to its credit like:
The only Electric Vehicles Manufacturer in India to launch the unique concept of
“Charging Stations” for “Anywhere, Everywhere Charging” with in-house design and
development.
Only Electric Vehicle Manufacturer to launch first-of-its kind Electric Bike Doorstep
Service branded as Electric Bike Assistance (EBA) for Electric 2-Wheelers for “Anywhere,
Everywhere Service”.
Founded and constituted the Society of Manufacturers of Electric Vehicles (SMEV), the
global representative body of Indian EV Industry comprising of members from theElectric
Four/ Three/ Two-Wheeler and Auto Components Industry.
With an in-house research and design center for development and invention of New
Greener & Innovative Technologies, HERO Electric has introduced first of its kind
innovative technologies like the Range Extender, Personal Charger, Charging Stations,
Easy Wheels etc.
Manufacturing
In 2007, Hero started its own manufacturing of Electric Bikes at its state-of-art manufacturing
facility at Mangli Plant -10kms from Ludhiana. The E-bike Mechanical critical parts viz. Frame,
Fork, Swing arm, Handlebar, Carriers, Center, and side stands are being manufactured in the plant.
The parts after fabrication are pretreated and powder coated in the plant to increase the life. The
inspection is done at various manufacturing stages. The plant has in-house paint shop facilities to
paint Plastic parts in different variants. The E-Bike assembly is done on a conveyorized set up
with Audio-Visual controls and modern manufacturing concepts backed by stringent quality
system.
Reliability Test
E-Bike parts are tested in the Lab for reliability test. The plant has state-of-the-art reliability testing
facilities like endurance test for tyre, fatigue test for handlebar, life test for all electrical
components, brake wire testing, water dip test for motors, salt spray testing for steel parts, battery
testing and analysis, UV/weather test for plastic painted parts and brake shoe performance testing.
The E-Bike is also tested for reliability on a Bump Testing Machinekeeping in minds the Indian
road conditions and customer expectations for product life.
Product Testing
E-Bikes are tested in-house on the parameters of electrical performance on a Dynamometer testing
machine which is designed on the basis of imported advanced technology. In addition, 100% E-
Bikes are tested on a specially developed E-BIKE TEST TRACK, designed, and constructed for
bad road conditions, uneven bumps, rain showers, water logging on roads and steep gradients on
flyovers.
Assembly Line
The E-bikes are finally arranged systematically in the plant once the vehicle is properly tested.
Pre-Dispatch Inspection
All the E-bikes in the plant are rigorously inspected before dispatching to the dealers.
Final Dispatch
E-bikes are dispatched in specially designed truck containers to avoid any transit damages during
the journey from plant to dealership destinations.
As I joined the company, my company mentor divided my work into different sectors. For the first
fifteen days he assigned me to work in the showroom and learn about the behavior of different
customers and the way to interact with them. After that the owner told me about the production of
vehicles and how they import the electric vehicle from the manufacturer plant.
There are eleven sub stations and eighteen main stations on the assembly line through which a
vehicle is passed and get ready.
Frame loading
Main lock assembly
Controller & convertor fitting
Fork fitting
Motor fitting
Front wheel fitting
Battery fitting
Handle installation
Harness (wire fitting)
GC body, foot board & tail light
Main body & seat below cover
Lower wind shield & front mud guard
Centre wind shield & head light housing
Seat
Carrier
Q-check point(quality)
Final Q point(quality)
Final roll out
Dynamometer testing
Currently the plant in Ludhiana is producing 75 vehicles or e-bikes per day in a shift of eight hours.
The quantityof producing vehicle changes according to production planning and market demand.
About 65% plastic parts of ebike are import from China because of cost effective and 35% are
purchased from India only. China is the leading player in electric vehicle industry in the world due
to which it provides better quality products as lower prices as compared to Indian market.
3.5 TECHNOLOGY AND RELATED PROCESS
ELECTRIC HUB MOTOR to drive the rear wheel directly and there are two types of
Electric Hub Motor i.e., DC Brush Motor and DC Brush less motor having two basic parts
namely Permanent Magnet Stator and Wound Rotor.
ELECTRONIC MOTOR CONTROLLER is the central controlling unit of any Electric
two wheelers provides electric power to the motor based on inputs from the accelerator.
ELECTRONIC ACCELERATOR sends electronic signals to the Electronic Motor
Controller to man oeuvre the bike or scooter.
BATTERY PACK is like the fuel tank of E Bike or Scooter. There are different kinds of
batteries like Lead Acid, Nickel Metal Hydrate (Ni-MH), Lithium, etc. that are used for
supplying energy.
BATTERY CHARGER is used to charge the battery pack of E Bikes or Scooters, just
like a mobile phone or a laptop. Some battery chargers are in-built, and some are separate
that carried always on the move. The charger converts an AC supply to DC to store power
in the battery and it can be used with any normal domestic AC plug point. This makes
charging the battery pack easy and convenient.
3.6 MODELS OF E-BIKE AVAILABLE AT HERO ELECTRIC
SHOWROOMS
PDI stands for Pre dispatch Inspection. It is done before dispatching the vehicle to the dealer.
Vehicle is checked and observed at three different levels.
At final QC inspection
During track testing
During pre-dispatch inspection
There is a proper format for each and every level through which a vehicle is passed and checked,
forward for loading in the truck. Before pre dispatch inspection a vehicle is observed at final
quality check inspection which is done at assembly line only.
After that the vehicle is passed to the track testing team which checks the vehicle by driving it on
actual road conditions, which is available in the factory area only. The problems which are
observed by the track testing team are reworked by proper and expert mechanics and verified by
the head of the track testing team.
Then the last step is pre dispatch inspection which includes proper and final checking of vehicle
in which they check any type of scratch, any crack, or any type of manufacturing fault.
It also includes adding and checking user manual, owner’s certificate, RV mirrors, charger, battery,
tool kit, polarity of the charging socket, first aid box and expiry date. Without theseitems a
vehicle should not be dispatched.
HERO ELECTRIC
VEHICLES (P) LTD DATE:
HERO ELECTRIC INSPECTION JOB CARD
SWOT analysis (alternatively SWOT Matrix) is a structured planning method used to evaluate the
Strengths, Weaknesses, Opportunities, and Threats involved in a project or in a business venture.
A SWOT analysis can be carried out for a product, place, industry, or person. It involves specifying
the objective of the business venture or project and identifying the internal and external factors
that are favorable and unfavorable to achieving that objective.
Strengths
Weakness
Opportunities
Fuel prices are reaching the highest peak rates.
Use electrical vehicles to drive exponential growth as it is noise less, non- polluted
andenvironment friendly.
Government subsidies on electric vehicles
Launch of three wheelers and four wheelers of electric vehicles
Proud of saving earth from global saving
New and better option for change
Threats
Lack of electricity
Raw material is becoming costlier.
New product to the market
Increasing competition
Environment friendly product as it does not produce any type of noise pollution or air
pollution.
No registration of vehicle required.
No license required.
Low maintenance
Economical
Easy to drive.
Safe and healthy
5.0 MARKETING ANALYSIS
The pilot survey was conducted with the sample size of 5 despondences in order to test the type of
data what we gathered. On the basis of response, a questionnaire was prepared. The pilot survey
helped us to know the area we need to bring changes to the questionnaire. The final survey was
conducted for 250 respondents.
The data obtained was analyzed with the help of Microsoft excel sheet.
Data Data
Collection Collection
Method Method
PRIMARY SECONDARY
EXTERNAL/INTERNAL
PRIMARY SOURCE OF DATA: The collection of primary data comprises of firsthand data
from the customers and at the point of purchase, direct interactions with the dealers, retailers of
showroom and focused group.
Primary data includes.
Questionnaire
Personal Interview
MS excel Sheet: In excel sheet the data from the questionnaire was stored and then
usedfor further analysis.
QUESTIONNAIRE: This is the major source of primary data used for research; it has been
directly collected from the respondents according to the sample size. It has detailed questions on
awareness, market share, sales, and promotions.
SPECIFYING SAMPLING UNIT: It is the „basic unit‟ containing the elements of the target
population.
SPECIFICATION OF SAMPLING METHOD
Sample size denotes the number of elements selected for the study. For the present study, 250
respondents were selected at random. All the 250 respondents are two-wheeler riders.
Personal Interview Method: I interviewed the manager and experts in that field to know the
reason for which the sale of the Electric bikes is low.
Questionnaire: This is the most important source of our research as our research is purely
subjective and exhibits the view of the customers. The format of our questionnaire is structured.
5.9 ANALYSIS OF QUESTIONIARE
A
G
3%
7%
20%
0
18-25
26-33
70% 33-41
0
41 above
INTERPRETATION
From the above pie chart, we get to understand that about 70% of people out of 250 are of age
group 18-25,20% of are between 26-33,3% are of age group 33-41 and 7% are of age group 41
and above.
Question-3 Gender
GENDER
75
MALE
FEMALE
175
7
INTERPRETATION
From above pie chart I found that about 70 % of the respondents were male and 30 % of them
were female.
Question-4 Occupation of people
Govt.
employee,49
Self-employed, 26
INTERPRETATION
From the above pie chart out of 250 respondents, there are 20 % private employees, 19.6 % are
govt.employees, 10.4 % self-employees and about 50 % are working in other professions.
Question-5 Income per month
20 30
50
Nil
<10000
100 0 10000-25000
50 26000-40000
40000-above
INTERPRETATION
Income varies from person to person. From 250 respondents about 12 % respondents are having
no income they are dependent on their parents or on family members, about 40 % of respondents
were having less than Rs 10000 income and between Rs 10000-25000 and 26000-40000 only 20-
20 % respondents were having income and only 8 % of people were having more than Rs 40000
income. Income plays an important factor for the buying behavior of customers. The income is
based on a monthly basis.
Question-6 Size of the family.
size of family
15
60
below 4 members
125 5-6 members
50
555 2 6-7 members
More than 8
INTERPRETATION
Every respondent was having different family size, according to above pie chart I found that about
50 % of respondents were having 5-6 members in a family, about 20 % were having 6-7 members,
about 24 % were having more than 8 members in a family and only 6 % were having less than 4
members in a family.
Question-7 what is the main source of financing while purchasing a two-wheeler?
Source of finance
50
bank
120
cash payment
2
others
80
INTERPRETATION
From the above pie chart, I understand that most people were dependent on bank loans for
purchasing the vehicle. About 48 % of respondents were dependent on bank loan as source of
finance; about 32 % of them use cash payment as source of finance and 20 % of them were
dependent of other types of sources of finance.
Question-8 Do you own a two-wheeler vehicle?
No, o25
Yes, 125
y
es,
INTERPRETATION
The above pie chart states that about 90 % of people own their two-wh eeler and only 10 %
out of250 respondents do not own a two-wheeler. It means most of people want and own a two-
wheeler as it is easy to drive and also cost effective.
Question-9 how many members in a family legally eligible to ride two-wheeler?
30 20
Member
90 110
1 Member
Member
More than 4
INTERPRETATION
From this pie chart I come to know that how many members in a family are legally eligible in a
family to drive two-wheeler. Only 8 % respondents are having one member in a family who is
eligible to drive two-wheeler, 44 % were two members in family to drive two-wheeler, 36 % were
having three members and only 12 % were having more than 4 members in a family who are
legally eligible to drive a two-wheeler. No. of members in a family who are eligible to drive two-
wheeler also affects the sale of two-wheeler.
Question-10 On an average how many kilometers do you drive in a day?
No of kilometers in a day
20
30
108
0 less than 10 kms
11-20 kms
90 21-30 kms
More than 30 kms
INTERPRETATION
From the above pie chart, I found that out of 250 respondents 36 % of people drive their vehicle
between 11 – 20 kms per day, 43.2 % of people drive less than 10 kms per day, 12 % of people
drive between 21 -30 kms per day and 8.8 % drive for more than 30 kms.
Question-11 Are you aware about e-bike?
Awareness of e-bike
115 1 135
3
yes
no
INTERPRETATION
From the above pie chart I come to know that only 54 % respondents were aware of electric bike
andabout 46 % of respondents were not aware about electric bike, what type of product it is.
Question-12 from which source did you come to know about electronic bikes?
50 Not aware
Newspaper
Internet
15 115
1 Hoarding
10 Pamphlets
On road promotion
30 Word of mouth
10
20
INTERPRETATION
From the above Bar chart, we found that out of 250 respondents 46 % of the people are not aware
of Electric Bikes, 8 % of people are aware through Newspaper, 20 % of people are aware through
word of mouth, 4 % of people are aware through Internet, 12% of the people are aware through
hoardings, 4 % from pamphlets and about 6 % were aware from on road promotions.
Question -13 which brands of electric bike are you aware of?
10
Not aware
115 YO BYKE
120 1
HERO ELECTRIC
2
AVON
INTERPRETATION
From the above pie chart, I found that about 48 % percent of people were aware about hero electric
brand, 2 % were aware of yo byke, 4 % were aware of Avon brand and 46 % of people were not
aware of any brand of electric bike.
Question-14 After purchasing a bike for how many years would you prefer to use it?
30
70
0-2 years
90 2-4 years
60 5-6 years
More than 7 years
5-6 years
more
than 7 years
INTERPRETATION
From the above Pie chart, we found that out of 250 respondents 24 % of people use the bikes for
5-6 years, 36 % of people use for 2-4 years, 28 % of people use for more than 7 years and 12 %
use for less than 2 years.
Question -15 if you are willing to purchase a bike which one you would prefer?
Willing to purchase.
57
Petrol bike
Electric bike
193
INTERPRETATION
From the above pie chart, I come to know that about 77.2 % people wants to purchase petrol
bikeand 22.8 % are the only people who wants to purchase electric bike.
Question -16 according to which source of advertisement is more effective in Raipur to
increase the sales of electric bike?
Source of advertisement
52
Newspaper
TV advertisements
6
Salesperson
15
Hoarding
160
8 Mobile Messaging
6
9
Sponsoring events
INTERPRETATION
From the above Bar chart, we found that out of 250 respondents 64 % of people think that
Newspaper is the best source of creating awareness about Electric Bikes, 3.6 % of people through
TV Ads, 6 % through Hoarding, 3.2 % through Sales person, 20.8 % people through Sponsoring
events and 2.4 % people through Mobile Messaging.
Question-17 do you think that sales of electric bikes are doing well?
69
yes
181
8 no
INTERPRETATION
From the above pie chart, I found that out of 250 respondents 27.6 % think that sales of
electricbike are doing well and 72.4 % think that sales are not doing well.
5.10 LIMITATIONS
Despite all these limitations best efforts have been put to make the report correct, genuine and
fulfilling the objectives of the report.
5.11 FINDINGS
46% people are not aware about Electric bikes in Raipur City.
22.8% people are willing to purchase Electric bikes in Raipur city.
5.12 SUGGESTIONS
There is a need to bring more awareness of various other features of HERO ELECTRIC
BIKES in the mind of customer by advertising in newspapers, Television commercials and
hoardings.
Not suitable for long rides.
Good for learners and youths.
6.0 CONCLUSION
There should be more charging points so that it can be easily charged conveniently.
More brand awareness should be created by adapting a proper promotion mix for HERO
ELECTRIC BIKES through Television advertising, Road shows, Trade Fair, Hoardings.
More display in showrooms and open more showrooms or small outlets nearbyRaipur city
to create the awareness among people and make it easy to people to getservice their vehicle
and many more things.
The promotion of HERO ELECTRIC BIKES should be done rigorously to save petrol and
diesel and it should be promoted as a vehicle which is Pollution free.
The speed factor has to be increased and the appearance must be worked upon price is high.
The carrying capacity needs to be improved.
They should design the bikes in such a way that it attracts youths.
Bikes pick up and speed is relatively low.
Fed up with daily charging.
Fear of battery getting exhausted while travelling.
QUESTIONNAIRE
Dear Sir/Madam
I need your help and support to complete this research. The success of this research will depend
on your trust and clear response. So kindly provide me with your opinion to fill these
questionnaires.
I hereby declare that the information will be confidential and will not be misused.
1) Name:
2) Age:
3) Gender:
a) Male
b) Female
4) Occupation
a) Government employee
b) Private employee
c) Self-employed.
d) Others
a) Below 10000
b) 10000-25000
c) 26000-40000
d) More than 41000
6) Size of the family
a) Below 4 Members
b) 4-6 Members
c) 7-8 Members
d) More than 8 Members
a) Bank loan
b) Full cash payment
c) Others
a) Yes
b) No
a) 1Member
b) 2 Members
c) 3 Members
d) more than 4 Members
a) Less than 10 km
b) 11-20 kms
c) 21-30 kms
d) more than 31 kms
a) Yes
b) No
If not, go to question no 14.
12 From which source did you come to know about electronic bikes?
a) Newspapers
b) Magazines
c) Internet
d) Hoardings
e) Pamphlets
f) On road promotion
g) Word of mouth
a) Yo Bykes
b) Hero Electric
c) Not Aware
d) Avon
14) After purchasing a bike for how many years would you prefer to use it?
a) 0-2 Years
b) 3-4 Years
c) 5-6 Years
d) More than 7 Years
15) If you are willing to purchase a bike which one, would you prefer?
a) Petrol bike
b) Electronic bike
a) Newspaper
b) TV Ads
c) Sales Persons
d) Hoarding
e) Mobile Messaging
f) Sponsoring Events
17) Do you think that sales of Electronic Bikes are doing well?
a) Yes
b) No