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Unit - 1 • assessing the organization's current strategic direction;

Schendel and Hofer (1979) – Strategic management is a process that deals with
• identifying and analyzing internal and external strengths and weaknesses;
Strategic Management – Evolution the entrepreneurial work of the organisation, with organisational renewal and
growth, and, more particularly, with developing and utilizing the strategy which is • formulating action plans;
to guide the organisation’s operations.
In the initial days, typically in early 1920s till the 1930s, managers used to do day- • executing action plans; and
to-day planning methods. However, after that, managers have tried to anticipate
Bracker (1980) – Strategic management entails the analysis of internal and • evaluating to what degree action plans have been successful and making
the future. They have tools like preparation of the budgets and by using control
external environments of firms to maximize the utilization of resources in relation changes when desired results are not being produced.
systems like capital budgeting and management by objectives, and various other
tools. However, as these techniques and tools were unable to emphasize the role to objectives.
of the future adequately.
The next step was to try and use long-range planning, which was soon replaced by
Jemison (1981) – Strategic management is the process by which general Objectives Of Strategic Management
strategic planning, and later by strategic management, a term that is currently managers of complex organisations develop and use a strategy to co-align their
being used to describe the process of strategic decision-making. organisation’s competence and the opportunities and constraints in the 1. To exploit and create new and different opportunities for tomorrow
environment.
Strategic Management – Definition 2. To provide the conceptual frameworks that will help a manager understand
Van Cauwenbergh and Cool (1982) – Strategic management deals with the the key relationships among actions, context, and performance.
formulation aspects (policy) and the implementation aspects (organisation) of 3. To put an organisation into a competitive position.
Strategic management can be defined as the formal process for defining company
calculated behaviour in new situations and is the basis for future administration 4. To sustain and improve that position by the deployment and acquisition of
vision & mission, assess internal & external environment, formulate strategies
when repetition of circumstances occurs. appropriate resources and by monitoring and responding to environmental
under resource constraints, implement strategies, and evaluate the strategies.
changes.
Strategic management is the art and science of formulating, implementing and Schendel and Cool (1988) – Strategic management is essentially work associated 5. To monitor and respond to the demands of key stakeholders.
evaluating cross function decision that enable the business to achieve its with the term entrepreneur and his function of starting (and given the infinite life 6. To find, attract, and keep customers.
objectives. of corporations) renewing organisations. 7. To ensure that the company is meeting the needs and wants of its customers,
Lamb Robert (1984) – Strategic management is an on-going process that which is a cornerstone in providing the quality product or service that
Fredrickson (1990) – Strategic management is concerned with those issues faced
evaluates and controls the business and the industries in which the company is customers really want.
by managers who run entire organisations, or their multifunctional units.
involved; assesses its competitors and sets goals and strategies to meet all 8. To sustain a competitive position.
existing and potential competitors; and then reassesses each strategy annually or 9. To utilize the company’s strengths and take full advantage of its competitor’s
Teece (1990) – Strategic management can be defined as the formulation,
quarterly [i.e., regularly] to determine how it has been implemented and whether implementation, and evaluation of managerial actions that enhance the value of a weaknesses.
it has succeeded or needs replacement by a new strategy to meet changed business enterprise. 10. To understand the various concepts involved like strategy, policies, plans and
circumstances, new technology, new competitors, a new economic environment, Five stages of strategic management process programmes.
or a new social, financial, or political environment. 11. To have knowledge about environment—how it affects the functioning of an
There are many schools of thought on how to do strategic management, and
academics and managers have developed numerous frameworks to guide the organisation.
Learned (1965) – It is the study of the functions and responsibilities of general
strategic management process. In general, the process typically includes five 12. To determine the mission, objectives and strategies of a firm and to visualize
management and the problems which affect the character and success of the
phases: how the implementation of strategies can take place.
total enterprise.
1 2 3 4

13. To find the solutions of problems in real-life business. 3. Dependent on Personal Qualities formulating various strategies to combat the risks making risk management a  Corporate strategy is the design framework of the firm growth and
14. To develop analytical ability to identify threats and opportunities present in form or variety of strategic management. development.
the environment. The above two considerations make it amply clear that Strategic Management is  Its main objectives is the growth of the company in a particular direction, extent,
15. To develop the skills of strategic decision making. heavily dependent on the personal qualities of the managers occupying the 9. Drives Innovation pace and timing.
toplevel positions.  Corporate strategy involves the objectives design, implementation, control of
The development of strategy is not a simple process and requires making the best the objectives of firms which are helpful for growth of company’s.
Characteristics of Strategic Management 4. Goal-Oriented Process out of often very restrictive situations. This drives innovations and allows  It determines the company’s mission, vision and long-term development and
managers to approach problems from different angles and solve problems more growth of firms.
The following are the characteristics of strategic management: The process of Strategic Management is a goal-oriented process. The process is efficiently. After all, necessity is the mother of all inventions.  Corporate policy depends on its corporate strategy management will be made
done with the intention and goal of analyzing the various elements through SWOT by strategist of the company.
• Involvement of top management analysis and other tools and to develop a plan or strategy that effectively allows
• Handles long-term issues the business to maneuver itself around every hurdle and make use of its strength.
• Offers competitive advantage Nature & Scope
• Future-oriented 5. Facilitates decision making
• Long-term implications Corporate strategy is basically concerned with the choice of businesses, products
• It affects operational challenges positively Strategic Management plays an integral role in making important decisions. and markets of the company’s. Nature, scope and concerns of corporate strategy
• Organisation-wide impact Whenever a manager has to make a decision he has to think about the bearing of as outlined below:
• It tends to be complex such a decision on the overall strategy and the business’ trajectory.
• Facilitates strategic implementation  It can be involved and viewed with objectives designed framework strategy
6. Primary Process of the firm.
 A strategy designed framework is filling the firm’s strategic planning gap.
Strategic Management is the primary process in any business. The strategies that UNIT-2
Features of Strategic Management  Actually, it is concerned with the different choice of the firm’s products and
the business has to apply in its activities is developed at the initial stage itself and markets. It generally involves the changes/ additions / deletions in the firm’s
1. Conscious Process only after the creation of the strategy that other processes commence by making existing product market postures in businesses. It serves the customers
the strategy as its basis. needs and requirements and meets and serves the business requirement.
Strategies are a product of the developed conscience and intellect that we 7. Pervasive Process Corporate strategies
 It's able to ensure that the right fit to businesses and how to achieve between
humans proudly possess and employ. Strategic management implies the usage of A corporate strategy is a valuable tool for expanding and defining the values of a the firm’s and its business environment.
the brain and the heart and is not a routine ever-continuing process. It requires Strategic Management is a pervasive process seen in all levels of the business. company. Companies use corporate strategies to create and identify long-term  vIt helps and focuses to build up the relevant competitive advantages for the
great skill and experience to be carried out effectively and requires a full goals aimed toward improvement and success. Understanding what a corporate firm’s in the market.
application of one’s conscience. The core strategies are formulated for the entire business by the top-level
strategy is can help you increase overall profits and financial stability for your  Both corporate objectives and corporate strategy bring together and describe
management and strategies to efficiently achieve the overall goal so laid down by
company. In this article, we discuss corporate strategies by defining what they the firm’s business concepts.
2. Requires Foresight the top-level management is developed through the various lower business units.
are, listing their different types and components and providing steps to evaluate a
corporate strategy with examples. A corporate strategy is a long-term plan that
The future is uncertain. We cannot predict what will happen. However, on the 8. Allows for Risk Management CONCEPT OF CORPORATE STRATEGY
outlines clear goals for a company. While the objective of each goal may differ,
basis of the information that is available to us, we will be able to presume certain the ultimate purpose of a corporate strategy is to improve the company.
things about the future. Risk management can be considered as a subset or a specific form of strategic The word strategy is derived from the Greek word “strategtia” which was used
management. Risk is the probability of a future loss and risk management involves first around 400 B.C. This connotes the art and science of directing military forces.
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In 18 19 Introduction to Corporate Strategy business parlance, there is no definite • What types of impact are most important (e.g. customer acquisition vs. 5. Review and revise the plan
meaning assigned to strategy. revenue)?

A few definitions stated below may clarify the concept of corporate strategy:
Process of Corporate Strategic Planning • How will the competition react? The final stage of the plan—to review and revise—gives you an opportunity to
reevaluate your priorities and course-correct based on past successes or failures.
Corporate Strategic Planning is a companywide approach at the business unit and • Which initiatives are most urgent?
KENNETH ANDREWS(1955), “The pattern of objectives, purpose, goals and the
corporate level for developing strategic plans to achieve a longer-term vision. The • What will we need to do to accomplish our goals? On a quarterly basis, determine which KPIs your team has met and how you can
major policies and plans for achieving these goals stated in such a way so as to process includes defining the corporate strategic goals and intentions at the top
How will we measure our progress and determine whether we achieved our continue to meet them, adapting your plan as necessary. On an annual basis, it’s
define what business the company is in or is to be and the kind of company it is or and cascading them through each level of the organization. Many organizations

goals? important to reevaluate your priorities and strategic position to ensure that you
is to be” This definition refers to the business definition. confuse the annual budgeting process with corporate planning. Corporate strategic stay on track for success in the long run.
planning should come first and annual budgeting should be driven by the strategy,
IGOR ANSOFF(1965) explained the concept of strategy as “the common thread Objectives should be distinct and measurable to help you reach your long-term
not by prior year’s budget spend.
among the organizations, activities and product markets, that defines the strategic goals and initiatives outlined in step one. Potential objectives can be
essential nature of business that the organization was or planned to be in future”. updating website content, improving email open rates, and generating new leads
The definition stressed on the commonality of approach that exists in diverse
Strategy formulation
Strategic planning process steps in the pipeline.
organizational activities. Strategy formulation is the process of establishing goals and determining the
3. Develop a plan proper plan of action to achieve those goals. An organization uses strategy
HENRY MINTZBERG (1987) explains that “strategies are not always the outcome of Before you begin the strategic planning process, it is important to review some
formulation to plan for success and make improvements to workplace strategies as
rational planning. ………….a pattern in a stream of decisions and actions. The steps to set you and your organization up for success.
Now it's time to create a strategic plan to reach your goals successfully. This step needed. Strategy formulation is essential for achieving and measuring the
definition makes a distinction between intended strategies and emergent requires determining the tactics necessary to attain your objectives and designating attainability of goals. After creating strategies, an organization typically educates
1. Determine your strategic position
strategies. a timeline and clearly communicating responsibilities. its employees so they know the organization's purpose, workplace objectives and
FUNCTIONS OF CORPORATE STRATEGY This preparation phase sets the foundation for all work going forward. You need to
goals.
Strategy mapping is an effective tool to visualize your entire plan. Working from the
Corporate strategy performs the following functions: know where you are to determine where you need to go and how you will get there. top-down, strategy maps make it simple to view business processes and identify Levels of strategy formulation
gaps for improvement.
1. It provides a dual approach to problem solving. Firstly, it exploits the most Involve the right stakeholders from the start, considering both internal and external In business, there are three levels of strategy. Defining a strategy for each of these
effective means to overcome difficulties and face competition. Secondly, it sources. Identify key strategic issues by talking with executives at your company, Be prepared to use your values, mission statement, and established priorities to say levels may help your team align your efforts and optimize your operations. It may
assists in the deployment of scarce resources among critical activities. pulling in customer insights, and collecting industry and market data. This will give “no” to initiatives that won’t enhance your long-term strategic position. also help you visualize the future of the organization and determine what steps
2. It focuses attention upon changes in the organizational set up, you a clear picture of your position in the market and customer insight. you should take to scale your operations along with changing market conditions.
administration of organizational process affecting behaviour and the 4. Execute and manage the plan Here are the three levels of strategy:
development of effective leadership. 2. Prioritize your objectives
Corporate level: How you structure the organization and coordinate across
3. It offers a technique to manage changes. The management is totally Once you have the plan, you’re ready to implement it. First, communicate the plan
Once you have identified your current position in the market, it is time to determine business units
prepared to anticipate, respond and influence to look at changes. It also to the organization by sharing relevant documentation. Then, the actual work
offers a different way of thinking. objectives that will help you achieve your goals. Your objectives should align with begins. Business level: How you target and retain customers and compete with other
your company mission and vision.
4. It furnishes the management with a perspective whereby, the latter gives organizations in your market
equal importance to present and future opportunities. Turn your broader strategy into a concrete plan by mapping your processes. Use
Prioritize your objectives by asking important questions such as: key performance indicator (KPI) dashboards to communicate team responsibilities Functional level: How you plan to grow and improve the organization
5. It provides the management with a mechanism to cope with highly complex
clearly. This granular approach illustrates the completion process and ownership
environment characterized by diversity of cultural, social, political and • Which of these initiatives will have the greatest impact on achieving our company
for each step of the way.
competitive forces. mission/vision and improving our position in the market?
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6 steps to execute strategy formulation Customers: Identifying purchasing habits and behaviors of target customers is a W: Weaknesses company culture. Project plan may keep on changing depending on the
large part of developing a business goal, so consider how they might use your complexity, budget and size of the project. These differences limit in any way valid
When formulating a strategy, consider the following steps: product and what factors guide purchasing decisions. O: Opportunities for growth and relevance off the model. But when we are discussing about business project
T: Threats to the business management, it is highly recommended that an engineer should follow the below
1. Develop a strategic mission Offerings or goods: Reflect on how you can distinguish and improve your products
four phases of the business project life cycle structure in any type of project
or services, explore the benefits of your offerings and determine what price point A SWOT analysis helps you objectively assess your current operations while also
A strategic mission is a foundational statement that includes the organization's making future plans. You can use this tool to identify risks, implement management model. With you follow the proper p project
roject model, it will benefit you in many ways
is best to sell the products or services.
values and long-term goals. To identify your company values, think of practices you procedures and policies, reduce error and develop realistic predictions for sales. An
Adaptation to changes and challenges: Anticipating obstacles and planning Project Life Cycle Stages:
would like to see your employees implementing on a daily basis. A strategic mission effective SWOT analysis can help you implement proactive strategies to help you
is a high-level understanding of a company's purpose and philosophies, and it can solutions to them can help an organization develop a plan of action to mitigate
risk and excel. remain resilient. Let us understand about various stages involved in project life cycle when we are
guide your strategies. The three major components of a strategic mission are as
discussing about business project management. Below listed are the stages and
follows: 5. Implement a plan of action
phases of project life cycle.
Time: Think of where you'd like the business to be in one, five and 10 years from 3. Create departmental plans
Define what methods you plan to use to active your strategy. You can also make
now. Having long-term perspective can help you identify aspects of your strategic Then, you can dissect your goals and develop a plan for each department, team or adjustments to your strategies as market or industry changes occur. It may be
mission which may involve your target market, customers and challenges. business unit. This help you create tasks for employees to reach company goals and helpful to have regular meetings with management across all departments to
improve key performance indicators (KPIs). At this stage, you can establish discuss how the strategy applies to their team's work. Allocate business resources
Core values: Understanding core values can help you decide how to achieve goals accordingly so each team can promote organizational goals
and identify why you're working toward achieving these goals, how they could numerical targets that you aim or establish practical goals toward which you can
affect the company and what outcome they may produce. A mission often includes take action. Here are some examples of departmental goals:
6. Revise your strategy as needed
core values that have a deeper meaning to the organization.
• Develop and use a customer database. As you implement a new strategy to reach organizational goals, be sure to monitor
Business description: A description of what the organization does and hopes to • Improve workplace safety. your progress and consistently conduct analyses to evaluate the effectiveness of a
achieve can also assist with developing a strategic mission. Ask yourself what • Invest in customer management. strategy. Using metrics to evaluate the results of your strategy may help you make
industry your organization is in, what you hope to create and how you plan to sell • Convert more than 10 leads per month. objective, data-backed decisions. Remember to monitor industry news and
your goods or services. relevant financial markets so you can adapt your strategy accordingly. It's vital to
• Increase company revenue by 15%.
set regular times to review progress and re-evaluate strategies like every month,
4. Conduct a performance analysis quarter or year.
2. Establish organizational goals 1. Identification Phase:
After gaining perspective on what to achieve, an organization might conduct a This is the first stage of project life cycle. It is also known as initiation phase. In
Organization goals are actionable objectives that can bring your team closer to
performance analysis on internal and external departments to assess its current this stage project objectives are identified and requirements are clarified. Apart
achieving your strategic mission and improving your operations. Understanding Project Life Cycle
performance. This may help you learn if the organization is competitive and from this, business opportunities, business problems and business needs are
what you're working toward can help you develop appropriate processes and
valuable, if its goals are attainable and if it aligns with trends in the industry. An Project life cycle is a workflow of activities defined in the systematic ways to gain discussed.. Further investigation is done to find the feasibility
procedures to reach your business goals efficiently. To identify organizational goals,
analysis can reveal gaps between your stasis and your goals, and it may help you maximum benefits from business project. A project stands out for its life cycle,
consider the following factors: Once project is been approved, hiring of employees and managers are conducted.
determine what techniques are the best fit for your needs/ which is usually presented as consisting of phases. The number of phases and Team are built to deliver the business project. Finally detailed planning is been
Target market: This factor identifies a specific demographic and market an their designation may vary from one application to another, from one application performed on the project by key membermemberss of the projects. Here comes the next
One common type of analysis you might perform is a SWOT analysis, which
organization would like to sell its products or services to. area to another and from one author to another. stage of project which is planning.
investigates the following:
The project engineer will sometimes define the phases of the project under its
S: Strengths responsibility by taking account of parameters specific to the project or the 2. Planning Phase:
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In project planning phase, scope of the project is defined more accurately. Once Portfolio Analysis opportunities. Portfolio analysis in strategic management helps in laying down the Step 3: Compare Core Businesses With Mission
the project team is been finalized and work is been identified, schedules of strategy of expansion as well
deliverables and estimated cost are been figured out. Detailed planning is Portfolio analysis in strategic management involves analyzing every aspect of After separating the activities, the next step in portfolio analysis in strategic
established for its duration; timelines, resources and expenditures, as well as product mix to identify and evaluate all products or service groups offered by the 3. To Take Decisions Regarding Product Retention management is to compare the core starts with vision and mission and defined
policies and management procedures. company on the market, to prepare the detailed strategies for each part of the goals and objectives. The business should directly support the statements. If the
product mix to improve the growth rate. Another reason for corporate portfolio analysis in strategic management is to comparison differs, then companies should discontinue allocating the resources in
In planning stage, it is a good time to identify possible risk and prepare the risk determine the life of the product i:e, to determine which product should be that sector.
management strategies. Further you can create a communication plan for project It can also be used to make a strategic decision about strategic business units. retained longer and which product should be removed from the product line.
stakeholders describing risks, planning, scope and delivery timelines. Finally after Portfolio analysis in strategic management has, as its major objective, the optimal Step 4: Define Products In Each Line Of Business
drafting and presenting project plan, acceptance plan is been prepared by project gathering of the resources among the business activities comprising a diversified
managers. It is assumed that all the project planning activities are been business portfolio. Process For Portfolio Analysis The next step of portfolio analysis in strategic management is to categorize each
completed and now project is ready to move to next phase of implementation. relevant product line I;e, subdivide, and define each product relevant product
line.

3. Implementation, Monitoring and Controlling Phase: Step 5: Apply The Program Evaluation Matrix
This is the third stage of project life cycle. In this phase product or service is
The Program Evaluation Matrix helps in determining the fundamental question of
actually carried out according to plan and in accordance with the applicant’s
portfolio analysis in strategic management, which are:
requirements. Project managers keep close watch on implementation activities,
since this is one of the important stages of life cycle. During this stage, team
• Good fit with our other programs?
carryon with task assigned to them and daily status report is been presented to
• Easy to implement?
management to track the activities and schedule of the activities. Apart from this
• Low alternative coverage in the marketplace?
stakeholder are also been communicated on the activities on regular basis.
• Is competitive position strong? Step
4. Closure Phase: 6: Determine The Alternatives
1. Analysis Step 1: Identify Lines Of Business
This is the final stage of project life cycle. In this stage product or service is been At this stage, identification of alternatives is made i:e the competitors.
delivered to customer or a client for evaluation. Project documentations like user The organization’s first reason to conduct a portfolio analysis in strategic The first step of business portfolio analysis in strategic management is to identify Identification of similar products and their coverage area in the market. And the
manuals and other documents are been handed over to the client. All key management is to determine every product mix’s current position and determine all the current business lines and strategic business units. coverage is classified into:
members and stakeholders are been communicated regarding closure of the which SBUs (strategic business unit) need more or less investment. Management Step 2: Group Lines Of Business • Low coverage – few comparable programs offered elsewhere.
project. Lastly, documentation of lessons learn is been prepared by team needs to create the organization’s entire portfolio to analyze the present • High coverage –many similar programs are offered elsewhere.
members for the purpose of examinations and self learning for the future opportunities and threats to the market and the product. An organization has three levels of business operation, which are:
projects.
2. Formulate Growth Strategy • broad membership – directly support the objectives in the strategic plan Step 7 Determine Program Fit
• support functions – deliver the core business benefits to members
Another aspect that management wants to formulate from the portfolio analysis in • money-makers – the source of revenues which support core businesses Ideally, the association will be segregated into two types of programs:
strategic management is the growth strategy. According to other products and
markets, they develop a different strategy according to their potential threats and
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1.Well-fitting, accessible programs where the association has a strong position loyalty. Examples of organizational strengths are huge financial resources, Generic Strategies
and competes aggressively for a dominant position. broad product line, no debt, committed employees, etc.
These three approaches are examples of "generic strategies," because they can be
2. Well-fitting, difficult programs with low coverage that the association has the Advantages of SWOT Analysis applied to products or services in all industries, and to organizations of all sizes.
2. Weaknesses - Weaknesses are the qualities that prevent us from accomplishing
unique, strong capability to provide to essential stakeholders. They were first set out by Michael Porter in 1985 in his book, "Competitive
our mission and achieving our full potential. These weaknesses deteriorate a. It is a source of information for strategic planning.
influences on the organizational success and growth. Weaknesses are the Advantage: Creating and Sustaining Superior Performance."
b. Builds organization’s strengths. Porter called the generic strategies "Cost Leadership" (no frills), "Differentiation"
SWOT factors which do not meet the standards we feel they should meet.
c. Reverse its weaknesses. (creating uniquely desirable products and services) and "Focus" (offering a
SWOT Analysis is the most renowned tool for audit and analysis of the overall d. Maximize its response to opportunities. specialized service in a niche market). He then subdivided the Focus strategy into
Weaknesses in an organization may be depreciating machinery, insufficient e. Overcome organization’s threats. two parts: "Cost Focus" and "Differentiation Focus."
strategic position of the business and its environment. Its key purpose is to identify
research and development facilities, narrow product range, poor
the strategies that will create a firm specific business model that will best align an f. It helps in identifying core competencies of the firm.
decisionmaking, etc. Weaknesses are controllable. They must be minimized These are shown in figure 1 below.
organization’s resources and capabilities to the requirements of the environment g. It helps in setting of objectives for strategic planning.
and eliminated. For instance - to overcome obsolete machinery, new
in which the firm operates. h. It helps in knowing past, present and future so that by using past and current
machinery can be purchased. Other examples of organizational weaknesses are
huge debts, high employee turnover, complex decision making process, narrow data, future plans can be chalked out.
In other words, it is the foundation for evaluating the internal potential and
limitations and the probable/likely opportunities and threats from the external product range, large wastage of raw materials, etc.
environment. It views all positive and negative factors inside and outside the firm
that affect the success. A consistent study of the environment in which the firm 3. Opportunities - Opportunities are presented by the environment within which
operates helps in forecasting/predicting the changing trends and also helps in our organization operates. These arise when an organization can take benefit
including them in the decision-making process of the organization. of conditions in its environment to plan and execute strategies that enable it to
become more profitable. Organizations can gain competitive advantage by
An overview of the four factors (Strengths, Weaknesses, Opportunities and making use of opportunities.
Threats) is given below-

Organization should be careful and recognize the opportunities and grasp them
whenever they arise. Selecting the targets that will best serve the clients while UNIT-3
1. Strengths - Strengths are the qualities that enable us to accomplish the getting desired results is a difficult task. Opportunities may arise from market, What are Porter's Generic Strategies? 1. The Cost Leadership Strategy
organization’s mission. These are the basis on which continued success can be competition, industry/government and technology. Increasing demand for
telecommunications accompanied by deregulation is a great opportunity for Porter's generic strategies are ways of gaining competitive advantage – in other
made and continued/sustained. Porter's Generic Strategies is a group of four categories of competitive
new firms to enter telecom sector and compete with existing firms for revenue. words, developing the "edge" that gets you the sale and takes it away from your
strategy: Differentiation, Cost Leadership, Focus (Cost), Focus
Strengths can be either tangible or intangible. These are what you are competitors. There are two main ways of achieving this within a Cost Leadership
(Differentiation).
wellversed in or what you have expertise in, the traits and qualities your strategy:
4. Threats - Threats arise when conditions in external environment jeopardize the
employees possess (individually and as a team) and the distinct features that reliability and profitability of the organization’s business. They compound the • Increasing profits by reducing costs, while charging industry-average prices.
give your organization its consistency. vulnerability when they relate to the weaknesses. Threats are uncontrollable. • Increasing market share by charging lower prices, while still making a reasonable
Strengths are the beneficial aspects of the organization or the capabilities of an When a threat comes, the stability and survival can be at stake. Examples of profit on each sale because you've reduced costs.
organization, which includes human competencies, process capabilities, threats are - unrest among employees; ever changing technology; increasing
financial resources, products and services, customer goodwill and brand competition leading to excess capacity, price wars and reducing industry
profits; etc.
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You, therefore, need to be confident that you can achieve and maintain the number 3. The Focus Strategy • As the company starts to offer products that complement its existing
one position before choosing the Cost Leadership route. Companies that are product line, it may result in economies of scale. Particularly the selling and
successful in achieving Cost Leadership usually have: Companies that use Focus strategies concentrate on particular niche markets and, distribution expenses. And this eventually translates into lower cost
Access to the capital needed to invest in technology that will bring costs down. by understanding the dynamics of that market and the unique needs of customers reduction.

within it, develop uniquely low-cost or well-specified products for the market. • It enables the firm to expand its product line. Also, it makes the company’s
• Very efficient logistics. Because they serve customers in their market uniquely well, they tend to build product line more robust.
• strong brand loyalty amongst their customers. This makes their particular market • This strategy may allow a company to attract new customers even for its
A low-cost base (labor, materials, facilities), and a way of sustainably cutting
segment less attractive to competitors. core products. The new product may attract new customers, who may also
costs below those of other competitors. buy the company’s current product.
The greatest risk in pursuing a Cost Leadership strategy is that these sources of cost As with broad market strategies, it is still essential to decide whether you will • It helps a company to better its quality, both of existing and new products.
Diversification strategy, as we already know, is a business growth strategy
reduction are not unique to you, and that other competitors copy your cost pursue Cost Leadership or Differentiation once you have selected a Focus strategy Since a company analyses its complete existing product line before coming
identified by a company developing new products in new markets. That definition
reduction strategies. This is why it's important to continuously find ways of as your main approach: Focus is not normally enough on its own. up with a new product, it gives it an opportunity to improve the existing
tells us what diversification strategy is, but it doesn’t provide any valuable insight
reducing every cost. One successful way of doing this is by adopting the products.
into why it’s an ideal business growth strategy for some companies or how it’s
Japanese Kaizen philosophy of "continuous improvement." But whether you use Cost Focus or Differentiation Focus, the key to making a • This type of diversification supports several various optimizations by
implemented.
success of a generic Focus strategy is to ensure that you are adding something extra encouraging a company to come up with products that fit the market.
as a result of serving only that market niche. It's simply not enough to focus on only • It helps in increasing the skill set of the employees as they now are
2. The Differentiation Strategy
one market segment because your organization is too small to serve a broader Types of diversification strategy responsible for overseeing two or more products.
market (if you do, you risk competing against better-resourced broad market • Such a strategy gives companies greater price control.
Differentiation involves making your products or services different from and more
companies' offerings).
attractive than those of your competitors. How you do this depends on the exact 1.Horizontal diversification Following are the drawbacks of this type of diversification: • A company
nature of your industry and of the products and services themselves, but will The "something extra" that you add can contribute to reducing costs (perhaps If your company decides to add products or services that are unrelated to what you
typically involve features, functionality, durability, support, and also brand image through your knowledge of specialist suppliers) or to increasing differentiation offer currently, but may meet some more needs of your existing customers, this is
that your customers value. (though your deep understanding of customers' needs). gets more susceptible to regulatory changes.
known as horizontal diversification.
To make a success of a Differentiation strategy, organizations need:
• If an existing customer is not satisfied or there is some dispute with the
• Good research, development and innovation. Horizontal diversification is typically the diversification strategy with the least new product, they may also stop buying the core product.
Diversification strategy (Horizontal and vertical) amount of risk involved, as you’re working mostly within familiar customer and
• This diversification strategy does not focus on adding new customers.
• The ability to deliver high-quality products or services. market segments. Say you’re the CEO of the Dunder Mifflin Paper Company — it
Diversification strategy is one of the four main strategies for growth identified by might make complete sense to move into the production of printers. This is a
• Effective sales and marketing, so that the market understands the benefits Igor Ansoff in 1957, which enables companies to look at other markets they could different product altogether, but it has the potential to attract many of your 2.Vertical diversification
offered by the differentiated offerings. tap into, or new products they could launch to increase their reach and revenue. existing customers. (And with excellent quality control, hopefully those printers
Large organizations pursuing a differentiation strategy need to stay agile with their Vertical diversification is also known as vertical integration, and occurs when a
won’t catch on fire.) company moves up or down the supply chain by combining two or more stages of
new product development processes. Otherwise, they risk attack on several fronts The Ansoff Matrix given by “lgor Ansoff”
by competitors pursuing Focus Differentiation strategies in different market These four growth strategies were identified by Ansoff using a 2×2 matrix (now production normally operated by separate companies. This typically means the
known as the Ansoff Matrix) and was made up of new or existing products on one Pros and Cons of Horizontal Diversification company decides to start taking over some or all of the functions related to the
segments.
axis and new and existing markets on the other. The Ansoff matrix is a widely used Following are the advantages of this type of diversification: production and distribution of their core product, such as the purchase of raw
strategic planning tool that provides a simple, yet effective framework to help material, manufacturing processes, assembly, distribution and sale.
companies plan and implement an effective growth strategy.

25 26 27 28

For example, If you’re a retailer, vertical diversification might mean moving into • Such a strategy may result in higher costs if a company is unable to Unit -4 a. Market penetration strategy
manufacturing the products you currently sell. While this can help lower costs by efficiently manage and integrate the activities.
b. Market Development strategy
covering all the needs of your business “in house”, the downside is that it can • Generally, this strategy helps companies to reduce competition. So, the lack Growth Strategies
reduce the flexibility of your business and reduce the opportunity for horizontal of competition may make a company complacent and result in inferior c. Product Development strategy
diversification in the future. quality products.
• The use of this strategy may result in less flexibility. ‘Growth Strategy’ refers to a strategic plan formulated and implemented for
There are two forms of vertical diversification, which are identified by the • A company using this strategy grows bigger in size and thus, faces a higher expanding firm’s business. Every firm has to develop its own growth strategy
direction you move in the supply chain. risk of legal repercussions. according to its own characteristics and environment. #2. Diversification: Diversification is another form of internal growth strategy.
i. Forward diversification • Combining the synergies of the two companies may get difficult for the The purpose of diversification is to allow the company to enter new lines of
management.
If you’re at the beginning of a supply chain in terms of your business positioning, business that are different from current operations.
you might decide you want to control operations further along the chain as well.
There are four types of diversification:
An example of this could be a mining company that decides it wants to expand 3.Concentric diversification
into processing and development of its raw product. Concentric diversification occurs when a company enters a new market with a
a) Vertical diversification
new product that is technologically similar to their current products and therefore
ii. Backward diversification
are able to gain some advantage by leveraging things like industry experience, b) Horizontal diversification
If you’re closer to the end of a supply chain, you can think about how to diversify
technical know-how, and sometimes even manufacturing processes already in
into the markets that funnel into your product. For example, Netflix began as a c) Concentric diversification
place. Concentric diversification can be beneficial if sales are declining for one
media distribution platform, but now manufactures its own content.
product, as loss in revenue can be offset by a rise in sales from other products.
I. Internal Growth Strategies d) Conglomerate diversification
Advantages and Disadvantages of Vertical Diversification 4.Conglomerate diversification
If you’re looking to diversify into completely new markets with unrelated products #3. Modernisation: Modernisation involves replacing worn-out and obsolete
Following are the advantages of this type of diversification: • This strategy
to reach brand new customer bases, this is known as conglomerate Internal growth strategy refers to the growth within the organisation by using
diversification. The term conglomerate refers to a single corporate group machines etc. by modern machines and equipment’s operated according to latest
internal resources. Internal growth strategy focus on developing new products,
helps companies to reduce the cost of production. operating multiple business entities within entirely different industries. The increasing efficiency, hiring the right people, better marketing etc. Internal growth technology; to achieve objectives like better quality, cost reduction etc.
parent company that owns all of the individual entities is known as a strategy can take place either by expansion, diversification and modernisation. Modernisation is a growth strategy in the sense that it helps to achieve more and
• It also allows companies to better the quality of supplies and acquire crucial conglomerate, and it became one by successfully implementing a conglomerate
resources. diversification strategy. qualitative production at lower costs; thus helping to increase sales and profits for
#1. Expansion: Business expansion refers to raising the market share, sales
• By using this strategy, a company can improve coordination in the supply the enterprise.
revenue and profit of the present product or services. The business can be
chain. Active and Passive alternatives
This strategy enables a company to secure the distribution channels and expanded through product development, market development, expanding the
• 2. External Growth Strategies:
develop new competencies. line of product etc.
• Eventually, this strategy may lead to higher revenues and more market
Expansion leads to better utilisation of the resources and to face the competition
share.
1. Mergers
• A firm may also use such a strategy to invest in specialized assets. efficiently. Business expansion provides economics of large-scale operations.

Following are the disadvantages of this type of diversification: Business can be expanded through:- A merger takes place when two firms agree to form a new company. Shareholders
and managers of those two businesses bring both firms together under a common
29 30 31 32
Board of Directors (BOD) with shareholders from both businesses owning shares Associated Cement Companies (ACC) are some popular examples of horizontal Takeovers are hostile. In contrast to an acquisition, a takeover occurs when a 2. To enter a new market.
in the newly merged business proportionally to their past holdings. merger. company purchases enough shares (more than 50%) in another target firm and
becomes the controlling owner of it. However, the purchase is done without the 3. To finance the new company less expensively.
(b) Vertical Mergers: permission of the company or its Board of Directors (BOD). To encourage
shareholders of the target company to sell their shares, the offer price will most 4. To increase the customer base.
Vertical merger arises as a result of integration of those units which are engaged in likely to be well above the value of the shares as quoted on the stock market.
different stages of production of product. It is also known as sequence or process
merger. Vertical merger may be backward or forward. When manufacturers at 5. To expand the business in new geographical areas.
Types of. Acquisitions / Takeovers
successive stages of production integrate backwards up to the source of raw
materials; it is known as backward merger. 6. To eliminate competition in the market.
i) Amalgamation or consolidation is the merger and acquisition of many smaller
(c) Concentric Merger: companies into a few much larger ones. In the context of financial accounting,
consolidation refers to the aggregation of financial statements of a group company 7. To achieve synergy by bargaining with suppliers and customers.
(Concentric means having the same centre) Concentric merger takes place when as consolidated financial statements. The taxation term of consolidation refers to
companies which are similar either in terms of technology or marketing system, the treatment of a group of companies and other entities as one entity for tax 8. To introduce a new product in the market.
combine with each other i.e. combining units do production with the same purposes. Under the Halsbury's Laws of England, 'amalgamation' is defined as "a
technology or use the same distribution channels. blending together of two or more undertakings into one undertaking, the Advantages of amalgamation.
shareholders of each blending company, becoming, substantially, the shareholders
(d) Conglomerate Merger: of the blended undertakings. There may be amalgamations, either by transfer of 1. The first and most important advantage of choosing for amalgamation is the
Disadvantages of Merger:- two or more undertakings to a new company or the transfer of one or more elimination of competition in the market. When two or more competing
(Conglomerate means a larger company that is formed by joining together different companies to an existing company". companies come together, the competition automatically gets eliminated.
1. Brand Projection. firms). When two or more unrelated or dissimilar firms combine together; it is
known as a conglomerate merger. It implies dissimilar products or services under Types of business amalgamations
2. Big size and scale. 2. The operating cost of the business can be curtailed by opting amalgamation.
common control. When e.g. a footwear company combines with a cement
3. Customer Services. company or a ready-made garment manufacturer etc.; a conglomerate merger • Statutory Merger: a business combination that results in the liquidation of 3. Research and development facilities can be improved.
4. Lack of Human Approach. Valuation problems. comes into existence. the acquired company's assets and the survival of the purchasing company.
5. Dysynergy effect.
2. Acquisitions / Takeovers 4. The controlled price of goods in the market.
6. Failure to integrate well. • Statutory Consolidation: a business combination that creates a new
company in which none of the previous companies survive.
7. Long Incubation Period. An acquisition happens when a company buys enough shares (more than 50%) in 5. Diversification can be achieved.
another target firm and becomes the controlling owner of it. An acquisition is quite • Stock Acquisition: a business combination in which the purchasing
Mergers are of the following four types: similar to a takeover, in that, one company will purchase a majority stake in the 6. Amalgamation is one of the best ways when a company wants to expand its
company acquires the majority, more than 50%, of the Common stock of
other. However, it is usually on a pre-planned, friendly and orderly manner in which the acquired company and both companies survive. business.
(a) Horizontal Mergers: both parties strongly agree as it is beneficial to both firms. In an acquisition, the 7. The goodwill of a company increases in the market when it associates with a
• Variable interest entity Reasons
company that acquires the target company will be entitled to all the target more prominent company.
In this type of merger, different business units which have been competing with company’s assets such as cash, land, buildings, equipment, patents, trademarks,
one another in the same business line join together and form a combination. The to perform amalgamation:-
etc., as well as liabilities such as bank loans, etc. 8. Managerial effectiveness can be achieved by opting for amalgamation.
Indian Jute Mills Association, the Indian Paper Mill Makers’ Association and
1. To acquire new technologies.
33 34 35 36

9. Amalgamation results in an increased market share of the newly formed buys 66.67% and more of the equity capital in B, B company is the subsidiary of A (iii)Lack of co-ordination among thinking and actions of co-venturers may affect When it comes to financial disputes, the partner with the checkbook usually
company. company where B does not go into liquidation but its managemen and control is successful functioning of the joint venture. For example, co-venturers may not wins.
resting with company A. 3. Joint Ventures (JV) agree on common objectives of the joint venture or the composition of the board
of directors. -- Herb Cannon
10. Diversification can be achieved using amalgamation.
A Joint Venture (JV) happens when two businesses agree to work closely together 5. Your JV partner has a conflict of interest
11. Amalgamation is the best solution for reviving the business of failing on a particular project. They create a new legal entity (a new company) to do so. + 10 Problem faced by joint venture:-
long-standing relationship
Let's assume that your partner has long nship with the client. You
companies. Sometimes, it benefits two businesses to work closely together on a new business
10. Lack of Joint Venture Experience were brought into this project because it was too large or they required your
opportunity which they would not be able to pursue individually. Those two
When it comes to your first joint venture, it seems like Murphy's Law take expertise and reputation to win a major commission. Once the JV has won the
companies in the Joint Venture (JV) will do a 50:50 split of the costs, risks, control,
12. Amalgamation is an excellent way of creating a monopoly in the market. precedence. Before jumping into your first Joint Venture, please do yourself a big project, you may have served your purpose and your partner is now more
responsibilities and profits or losses in a business project.
favor and talk to a trusted advisor or design firm owner that has Joint Venture rested in their relationship with the client than maintaining JV relations,
interested
13. The last but not least advantage of amalgamation is the tax advantage. experience. It's a small investment of time that can save countless hours of including you in the project decisions or making a profit. Address your concerns
Advantages of Joint Ventures:
aggravation and substantial dollars. early on.
Disadvantages (i) In case joint venture involves a foreign partner, the problem of foreign
9. Competing Against Your JV Partners on Other Projects 4. Thinking your JV partner will look out for your interests
exchange is solved to a great extent; if the foreign partner brings latest machines
1. Amalgamation sometimes eliminates the healthy competition in the market. Let's say your JV has an exclusive long-term arrangement to pursue educational Refer to #7. They might nott even be looking out for their own interests. You must
etc. from the other country.
projects in the State of Louisiana. Eventually you will wind up competing against be proactive in your JV relationship. If you are concerned about your own
(ii) Through joint venture approach, risk of business is shared among partners. each other on non-educational projects or you could wind up competing against interests, it is up to you to take care of it.
2. Amalgamation can also result in increased debt.
In fact, high risk involved in a new project can be reduced considerably by mutual each other on educational projects outside of Louisiana. Consider the implications
3. Forgetting that you now have a partner
sharing of such risk. and how you might deal with them before the situation arises.
3. Companies taking part in amalgamation lose their identity, which affects the In our efforts to please our clients and produce a great project, it is easy to forget
goodwill of the company and its products. (iii) The foreign partner in a joint venture can provide advanced technology, not 8. No Joint Control of the Cash that we now have a partner. Make sure that you lay down ground rules as to each
available within the country I have seen many joint venture partners get involved in disputes among the making authority and when consultation is needed with your
party's decision-making
4. The monopoly achieved through amalgamation is not always healthy for the partners. When it comes to financial disputes, the JV partner with the checkbook partner.
market. (iv) Joint venture of companies, within the same country, helps to reduce usually wins. You can level the playing field by insisting upon a joint checking
competition. 2. No Regular Financial Update
account that requires dual signatures. By this I mean that a signature of each joint
5. The amalgamation of two or more companies results in the reduction of the Usually one of the partner firms will be put in charge of the JV finances. Make sure
venture firm is required on every check disbursed.
number of employees. That means employees working in the companies (v) Joint venture strategy provides opportunity to small firms to become big that monthly financial statements are provided along with invoice copies and
become unemployed, which is not healthy for the economy. through joining with others and add to their prospects of survival. 7. Thinking Your JV Partner is a Good Business Person bank statements. No partner should be put in the position of aasking
sking for the
(vi) In joint-venture, the managerial competence of co-venturers is integrated Let's face it, many firms that do a terrible job of managing their finances. Your information, it should be distributed every month automatically.
6. The management of newly formed companies becomes very complicated. towards better managerial efficiency. partner might be one of them. Proceed with caution.
1. There Is No Way to End the Joint Venture
ii) sales of asset a company can sell its asset to another company and cease Limitations of Joint Ventures: 6. Failure to recognize there is no such thing as equal partners pre-nuptial
Yes, a Joint Venture is like a marriage. Your pre nuptial agreement should spell
to exist. If company A sells its asset to B company, it is acquired and A companies
Chances are that one party will do a lot more than the other to earn the fee. out the specifics of how to end the joint venture. It's a lot easier to negotiate a
goes out of existence. (i) Problems arise in matter of agreement on equity participation; as both
Chances are it will be you who contributes more than 50% of the effort. Try to fair deal when both parties still like each other.
partners to a joint venture may desire to have majority of stake in joint venture.
iii) Holding Company Acquisition, It is a quasi form of merger. It involves the recognize that each party brings something different to the table - this is why we
acquisition of either the total or the majority of firm's share capital or stock by a (ii)Differences in the culture of countries which co-venturers belong to may create needed a JV partner to begin with. Address the level of effort and fee split before
company. The purpose is to manage and control another company. If A company problems of achieving mutual understanding; and may lead to conflicts. you start the project.
37 38 39 40

Organizational structure of the organization. The financial problems may be due to the 3) Malpractices by Competitors: the competitors may adopt
following cases: malpractices to malign the name of the other organizations.
An organizational structure details how certain activities are delegated toward i) Poor Management of working capital Some of the malpractices include: a)
achieving an organization's goal. It outlines an employee's role and various ii) Poor management of fixed capital Duplication of products
responsibilities within a company. The more authority employees have, the higher iii) Defective credit policy iv) Lack of b) Unethical comparative advertising and publicity
up they'll be on the organizational structure. In addition, the more organized a retained earnings c) Pressurizing the dealers not to stock the products of the
structure is, the more efficiently a company operates. 4. Marketing Problems:A Company may become sick due other organization
to marketing problems. Some marketing problems include: i) d) Pressurizing the suppliers to delay the supplies or to supply
Types of Organizational Structure Poor product design ii) Defective pricing strategy iii) Ineffective poor quality of materials to other organizations etc. 4) Other
promotion mix iv) Faulty distribution strategies external causes:There are several other external causes that
There are seven basic types of organizational structure: 5. Defective HRM:A firm may adopt defective HR policies can have adverse effect on the business firms. Some of such
and practices. The HRM problems may be due to the following causes may include floods, earthquakes, wars and other
(1) functional, (2) divisional by geographic area, (3) divisional by product, (4) Corporate Development
causes: calamities. Recession in the international markets may also
divisional by customer, (5) divisional by process, (6) strategic business unit (SBU),
and (7) matrix. Companies, like people and armies, strive to be better i) Poor manpower planning ii) have an adverse effect on the working of business
Faulty recruitment and selection ii) organizations. Corporate Development has a lasting impact on the business and other concerned
organized/structured than rivals, because better organization can yield agencies due to its numerous considerations and immense advantages viz.,
tremendous competitive advantages. There are countless examples throughout Faulty placement of employees
iii) Lack of training and development improved corporate performance and better corporate governance.
history of incidents, battles, and companies where superior organization overcame
massive odds against the entity. Line and Staff Functions
6. Poor Production Policies:A firm may suffer losses on account Corporate development is an expression, by which a company can consolidate its
The line functions are those which are direct responsibility for achieving the
business operations and strengthen its position for achieving its short-term and
of poor production processes and practices such as follows’ organizational goals. Production and Sales (and sometimes finance) are classified long-term corporate objectives - synergetic, dynamic and continuing as a
ORGANIZATIONAL FAILURES – CAUSES i) Lack of Production planning and control as line functions. Line positions are engaged with line personnel and line managers. competitive and successful entity.
ii) Faulty inventory management iii) Lack
Line personnel carry out the primary activities of a firm and are considered
Most business failures are due to internal and external causes. of quality control iv) Lack of emphasis on Corporate development structure
significant to the basic functioning of the organization. Line managers make the
R&D
I. Internal causes of Organizational Failures: majority of the decisions and direct line staff work to achieve company goals. An Corporate development is usually implemented in large companies led by a
II. External causes: example of a line manager is a finance executive. corporate development executive with a mergers and acquisitions
1. Ineffective Management style: The CEO or the founder of (M&A) background. They are typically certified public accountants (CPA) or hold a
a company is often is reluctant to delegate authority or 1) Government Policies: At times, changes in Government The staff functions are those who provide service & help and advice the line to work
master’s degree in business administration. Team members likely have experience
refuses to do so. The CEO may lack trust or faith in the policies may have an adverse effect on the domestic firms. For most effectively in accomplishing the objectives of the enterprise. Staff positions
in investment banking and law.
subordinate managers. This may lead to poor relationship instance, government may liberally allow foreign firms to enter serve the business by indirectly supporting line functions. Staff positions include
between the CEO and the rest of the management team. 2. the Indian markets, and as such the domestic firms may have to staff personnel and staff managers. Staff personnel contribute technical In general, a corporate development team includes:
Over – diversification: The business may resort to face heavy competition. competencies to support line personnel and aid top management in various
unwarranted diversification to reduce risk. However, over 2) Poor financial climate: The poor financial climate may • Vice president or head of corporate development
business activities. Staff managers provide support, advice, and knowledge to other
diversification may lead to overburden on functional areas prevail in the economy due to recession in the market. Therefore, Director or senior director
individuals in the chain of command. •
such as production, marketing finance and HRM. business firms may find it difficult to obtain funds from banks and
3. Weak Financial Position: A company may face financial financial institutions • Manager or associate
problems due to various reasons which may lead to downfall
41 42 43 44

• Analyst gain economies of large scale production and distribution. business firm may take over another business or entered into a Draw a logic model A logic model is a diagram which shows, step-bystep,
Therefore, a firm would be in a better position to produce quality new line of business which may not match with the current line why the activities you plan should achieve your aims.
Their responsibilities typically include:
The logic model forms the basis for evaluating the
• Identifying potential target companies goods and at lower prices. of business. whole project - you are going to test whether these
3. Corporate image: Corporate development may be 8. Obsolete Products: At times, a firm may withdraw steps happened as you predicted.
• Developing relationships with target companies
undertaken to improve the image of the firm to improve its obsolete products from the market. After withdrawing obsolete Identify Use the logic model to identify indicators (i.e.
• Conducting mergers and acquisition-related activities (negotiation, Indicators and measurements or observations) that things actually
diligence and integration) performance. products the firm can utilize its resources on existing brands. monitor your happen as you predicted. You will need to collect
Improved performance enables a firm to improve its image. model data about your project FROM THE START on inputs,
• Securing financing
activities, users, short, medium and long-term
4. Concentration on core business: Corporate development Types of Corporate Development:
• Performing financial modeling and analysis outcomes.
may be undertaken to enable a firm to focus on core business. In The most commonly applied tools of corporate development are :-amalgamation, Evaluate logic Analyse the data you've collected on your various
• Managing portfolios
merger, demerger, acquisition, joint venture, disinvestments etc. Corporate model indictors to evaluate how well your project worked
some cases, a firm may find it difficult to manage growing development refers to reorganizing a business firm. It may include a major
• Improving the customer experience for your various users. Report on whether your data
business, and therefore, it may divest non core business to reorganizing such as in the case of mergers, or a minor development such as
suggests the logic model worked as planned. Be
• Communicating strategic plans to company executives downsizing of workforce. The main purpose of corporate development is to make
concentrate on core business. honest about any areas which were less effective.
best use of resources in order to generate higher return on investment.
5. Debt servicing problem: Some firms may face the problem
Need for Corporate Development
of debt burden. They may find it difficult to service the debt .i.e.,
Corporate development is concerned with arranging the business activities of the The 5-step approach to evaluation of organizational structure
corporate as a whole so as to achieve certain predetermined objectives at repayment of loan installment and interest. Some firms may Identify the If your ultimate aim is to change people's behaviour,
corporate level. problem you need to be clear what it is you are trying to
divest a part of the business so as to generate funds for the Change management
change and why there is currently a need for this to
Such objectives include the following: purpose of repayment of debt. Change management is a systematic approach to dealing with the transition or
happen
transformation of an organization's goals, processes or technologies. The purpose
1. Growth and Expansion: Corporate development helps a 6. Market Share: Corporate development may be undertaken
Review the What you intend to do should be grounded in the of change management is to implement strategies for effecting change, controlling
firm to grow and expand. For instance, merger may enable a to increase market share. For instance, firms may adopt the evidence evidence of 'what works' and why. Service providers change and helping people to adapt to change.

company to grow faster as compared to firms that undertake should review the available evidence in order to plan
strategy of merger or takeover in order to increase the market
activities which can be expected to achieve the
internal expansion. share. The merger or takeover may enable the firm to take the intended behaviour change. The evidence should Process of Management of Change
2. Competitive Advantage: Corporate development may guide what you do and help you to understand the
advantage of goodwill of enjoyed by the merged firms. 1. Identifying need for a change: The first step in the process
process through which it should work.
enable an organization to gain competitive advantage in the of management of change is to identify the need for a change.
7. Mismatch Problem: Development may be undertaken to
Often a need for a change arises due t forces in the external
market. For instance takeover or merger may enable a firm to overcome the problem of mismatch of business. At times, a environment such as technological factor may force the
management to introduce a change in the organization. Internal
45 46 47 48
factors may require a change in the organization such as high any. According to the Paul O’Neill introduction of a change 7 Key Steps in the Strategic Implementation Process 3. Assign Work
cost of production, high maintenance costs. Fall in sales, decline involves a three step procedure: 1. Set Clear Goals and Define Key
in profits, increase in employee grievances, increases in • Unfreezing means that the old ideas and practices need Assign tasks to your team members. Each individual should understand the
Variables
absenteeism etc. to be kept aside so that new one can be learned. overarching goal and how their specific assignment supports it. Deadlines should
• Changing means the new ideas and practices are be clearly communicated to ensure the project stays on task.
2. Determine Roles, Responsibilities, and
2. Decision on elements of change: After identifying the need accepted and learnt by the employees.
for a change, the management must decide in the elements Relationships
• Refreezing means the new techniques which are learnt is 4. Execute and Monitor
which require a change. For instance a company’s sales may put into practice. 3. Delegate the Work
decline due to faulty promotion, defective pricing policies and
It’s time to put your strategic plan into action. All team members should have the
problems in distribution, problems in the product. 8. Review: There must be a review to ensure that the change is 4. Execute the Plan, Monitor Progress
resources they need to complete the task at hand. Regularly check in with your
progressing in the right direction. The change should bring the and Performance, and Provide
team to monitor progress and address any roadblocks that may arise.
3. Planning for change: After identifying the elements that desired results. For this purpose, the management should Continued Support
require a change, eh management should plan for a change. constantly monitor the performance of the change process. If 5. Take Corrective Action (Adjust or
Planning for a change need to answer the following questions like there are any problems due to the change, such problems should 5. Adjust and Revise
Revise, as Necessary)
who should introduce a change? When to introduce a change? be handled immediately. The timely identification of problems
How to introduce a change? and appropriate solutions to such problems will enable the This is often the most important step of the process. As issues or challenges arise,
6. Get Closure on the Project, and
change to bring the desired results into the organization. shift your approach, and take corrective action to your process as needed. So long
4. Assessing Possible Impact: The management should also Agreement on the Output
as you share updates with your team and all stakeholders, staying agile
assess the impact other change on the stake holders such as throughout strategic implementation will greatly improve your project outcome.
employees, customers, etc. For instance, introduction of new
technology may have a direct impact on the work force such as
1. Set Goals 6. Complete the Job
reduction in work force, Problem of social networking and need
Unit -5 Ensure from the onset that all goals are realistic and attainable within your set
or additional training.
timeframe and resource allocation. Determine whether the goals are companywide Continue to check in on your team members to ensure the project is on track and
5. Communicating the change: The management must or department specific. Then identify any key variables or obstacles that may arise that no additional resources are needed to achieve the goal. Update all
communicate the change to the various stakeholders. For and develop contingency plans. stakeholders with any important details of the job or delays in your team’s
Strategy Implementation progress.
instance, if there is change in the price of goods, the
management must inform to the customers, dealers, sales - force 2. Determine Roles
Strategy implementation is crucial because it concerns action rather than just
and other concerned parties. 7. Review and Reflect
brainstorming ideas. It enables a team to understand that the strategies presented
are viable. Strategy implementation serves as a great tool for team development Communicate your implementation strategy with your team. This will help you
6. Overcoming the resistance to change: At times there may establish what responsibilities each department will take on and outline your
as every member can participate in the process. It relies on thorough The final step of the process is to conduct a retrospective of the strategy
be resistance to change. For instance, employees may resist action plan for colleagues and stakeholders.
communication and the right tools. implementation. Reflect on the overall process, and review what went well and
automation for the fear of retrenchment, problem of adjustment
what did not. Use these learnings to improve your strategy for future projects.
to new technology, etc.

7. Introducing a change: The management introduces the


change after communicating and on overcoming the resistance, if ELEMENTS OF EFFECTIVE STRATEGIC PLANNING

49 50 51 52

• Levels of conflict and how it is dealt with • It influences employee happiness and productivity – A positive organizational Keeping them updated- Efficient and effective leaders keep themselves updated about what

• Having confidence in the appropriate records climate can lead to happier, more motivated employees, improved job is happening within their organization. They have various formal and informal sources of
satisfaction, and ultimately greater efficiency and productivity. information in the organization.
• Employee responsibility
• It helps a business achieve its long-term goals – The organizational climate has Judicious use of power- Strategic leaders makes a very wise use of their power. They must play
• Operating procedures
the power to impact your employee’s performance, your business the power game skillfully and try to develop consent for their ideas rather than forcing their
• The degree of centralization
performance, and your ability to achieve goals.
ideas upon others. They must push their ideas gradually.
• Employee safety
Have wider perspective/outlook- Strategic leaders just don’t have skills in their narrow
• Physical space Leadership - Definition and Qualities of a Strategic Leader
specialty but they have a little knowledge about a lot of things.
Strategic leadership refers to a manager’s potential to express a strategic vision for
• Organizational values the organization, or a part of the organization, and to motivate and persuade others
Motivation- Strategic leaders must have a zeal for work that goes beyond money and power
to acquire that vision. Strategic leadership can also be defined as utilizing strategy
and also they should have an inclination to achieve goals with energy and determination.
• Leadership and decision making styles in the management of employees. It is the potential to influence organizational
Organizational climate members and to execute organizational change. Strategic leaders create
organizational structure, allocate resources and express strategic vision. Strategic Compassion- Strategic leaders must understand the views and feelings of their subordinates,
• The goals and mission of the organization
long-lasting
Organizational climate refers to an employee's long lasting perception of the working leaders work in an ambiguous environment on very difficult issues that influence and make decisions after considering them.
environment and culture of the business they work for. You can think of climate as similar and are influenced by occasions and organizations external to their own.
to personality: every person has a unique personality, and every organization has a unique Self-control- Strategic leaders must have the potential to control distracting/disturbing moods
climate.
Impact of organizational climate The main objective of strategic leadership is strategic productivity. Another aim of
strategic leadership is to develop an environment in which employees forecast the and desires, i.e., they must think before acting.
According to Forehand and Gilmer,
Gi , “Climate consists of a set of characteristics that • It can operate as a constraint system – Organizational climate provides organization’s needs in context of their own job. Strategic leaders encourage the
employees in an organization to follow their own ideas. Strategic leaders make
Social skills- Strategic leaders must be friendly and social.
describe an organisation, distinguish it from other organisations are relatively employees with information on what kind of behavior will be rewarded or greater use of reward and incentive system for encouraging productive and quality
employees to show much better performance for their organization.
enduring over time and influence the behaviour of people in it.” Factors that punished. Therefore, it can influence the behavior of those who value the Self-awareness- Strategic leaders must have the potential to understand their own

including:
affect organizational climate, includi rewards on offer. moods and emotions, as well as their impact on others.
A few main traits / characteristics / features / qualities of effective strategic
• Working with a competent manager • It helps employees form a perception of the organization – In turn, this leaders that do lead to superior performance are as follows: Readiness to delegate and authorize- Effective leaders are proficient at delegation. They are
perception influences an employee’s behavior. Loyalty- Powerful and effective leaders demonstrate their loyalty to their vision by their well aware of the fact that delegation will avoid overloading of responsibilities on the leaders.
• Working with cooperative, agreeable employees
• It affects leader efficacy – Higher leader efficacy equates to words and actions.
• Perception of risk
improved employee retention, customer happiness, and higher revenue.
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Articulacy- Strong leaders are articulate enough to communicate the vision(vision of resources, and whether to take actions such as expanding operations through a 1. stablish frequent communication 1. Determining What To Control
joint venture or merger. Prioritize evaluation of elements that relate directly with the mission and vision of
where the organization should head) to the organizational members in terms that boost You can facilitate communication through company tools, such as
project management software or messaging software. Managers can the organization and which can affect the organization’s goals.
2. Strategy Implementation
those members. make themselves more available by setting up office hours or leaving
After a strategy is formulated, the company needs to establish specific targets or their email addresses open for the entirety of the workday. 2. Setting Standards
Constancy/ Reliability- Strategic leaders constantly convey their vision until it becomes goals related to putting the strategy into action, and allocate resources for the 2. Promote honesty
strategy’s execution. The success of the implementation stage is often determined Past, present and future actions must be evaluated. Setting qualitative or
a component of organizational culture. Being honest with the team and with yourself can help everyone grow
by how good a job upper management does in regard to clearly communicating the quantitative control standards help in determining how managers can evaluate
chosen strategy throughout the company and getting all of its employees to “buy and reach the goal, which can create a more cohesive team and progress and measure goals.
into” the desire to put the strategy into action. facilitate trust among team members. If there's a challenge that's
Strategic Planning holding back the team, looking at it through an honest view can give a 3. Measuring Performance
3. Strategy Evaluation more complete perspective of the problem.
Strategic planning is the art of creating specific business strategies,
3. Ensure clarity Measuring, addressing and reviewing performance on a monthly or quarterly
implementing them, and evaluating the results of executing the plan, in regard
Strategy evaluation involves three crucial activities: reviewing the internal and basis can help determine a strategy’s progress and ensure that standards are
to a company’s overall long-term goals or desires. It is a concept that focuses Goals and strategies often work best when you define them clearly. A
external factors affecting the implementation of the strategy, measuring being met.
on integrating various departments (such as accounting and finance, marketing, good strategy typically includes clear goals and specific methods of reaching
performance, and taking corrective steps to make the strategy more effective. For
and human resources) within a company to accomplish its strategic goals. The example, after implementing a strategy to improve customer service, a company those goals.
term strategic planning is essentially synonymous with strategic management. may discover that it needs to adopt a new customer relationship management 4. Comparing Performance
4. Offer team support
Strategic Planning Process (CRM) software program in order to attain the desired improvements in customer
relations. When challenges arise, a supportive team uses its collective Performance comparison is done to determine if an organization is falling short of
knowledge to address and resolve the problem quickly so the project the set benchmark and if these gaps between target and actuals are normal for
The strategic planning process requires considerable thought and planning on the
Strategy implementation can move forward. You can encourage team support by providing that industry.
part of a company’s upper-level management. Before settling on a plan of action
communication tools and modeling what a support figure looks like.
and then determining how to strategically implement it, executives may consider Strategy implementation is the act of executing a plan to reach the
many possible options. In the end, a company’s management will, hopefully, settle desired goal or set of goals. The brainstorming process helps formulate 5. Provide the right tools for the job 5. Analyzing Deviations
on a strategy that is most likely to produce positive results (usually defined as these ideas, while the implementation process puts those strategies
Not having the proper tools to complete a project can be challenging.
improving the company’s bottom line) and that can be executed in a cost-efficient or plans into action. Strategy implementation depends heavily on If there are deviations, managers have to analyze performance standards and
A great way to help the team move forward and reach its goal is to
manner with a high likelihood of success, while avoiding undue financial risk. feedback and status reports to ensure the strategy is working and to determine why performance was below par.
provide the right tools for the job.
rework any areas that may need improvement.
3 Strategic Planning Process are as follows:-
5 Tips for effective strategy implementation 6. Corrective Action
1. Strategy Formulation
Effective strategy implementation means the team reaches its end The Strategic Control Process
goal before the deadline and learns more about themselves, the If a deviation is due to internal factors such as resource shortage, then managers
In the process of formulating a strategy, a company will first assess its current can act to sort them out. But if it’s caused by external factors that are beyond
project and the company along the way. Here are some tips for
situation by performing an internal and external audit. The purpose of this is to help Every technique of strategic evaluation follows the same method. Here are the six one’s control, then incorrect actions can worsen the outcome.
effective strategy implementation:
identify the organization’s strengths and weaknesses, as well as opportunities and steps involved in the strategic control process: Traditional control concepts have to be replaced by the strategic control process,
threats (SWOT Analysis). As a result of the analysis, managers decide on which plans as it recognizes the unique needs of long-term strategies.
or markets they should focus on or abandon, how to best allocate the company’s
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Importance Of Strategic Control

Let’s look at the importance of strategic control:

• Measuring Progress

Strategic control can help measure organizational progress. As a strategy is


chosen or implemented, an outcome is determined based on the likeliness. In
strategic management, it’s important to measure results during and after
implementation. This allows timely corrective actions as well.

• Feedback For Future Actions

Since strategic management is continuous, it helps in recycling actions that are


essential for achieving the objectives of an organization. This acts as inputs for
making adjustments and implementing them in other future processes.

• Rewards And Recognition Based On Performance

A reward system based on performance that recognizes employees throughout


the implementation period is crucial for performance, desired outcome and talent
retention.
The purpose of strategic control is to let managers identify changes in
circumstances and allow them to modify strategies.

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