The Intelligent Governance

Bringing Madagascar in a digital world

SAP’s framework for the Intelligent Governance

Sales & Marketing Supply Chain Manufacturing Procurement Construction

SAP
S/4HANA
Asset Management Services Finance Human Resource Cross Topics

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SAP S/4 HANA e-Gov Madagascar

Central Governance

Moadagascar Now
The Future of Smart Cities
Citizen Documents
Ministry SAP Applications
Madagascar Central Governance – The Vision

Central Government
Applications O

Driving License
Government Analytics
and Reporting Central SAP Government
Driving Permit
System

License Plates Government Ministry

Citizen Global
Intelligence
Information
Records Tax
National Id Network Management
Database

Birth Madagascar Digital Core

Certificate Ministry SAP
Common data foundation for all Citizen and
Systems
Government Related Information
General
Digital IDs
Municipality
Other Applications
Governmental
Documents
Infrastructure
Systems

Passport

VISA
Central SAP HANA Database
All Other Country
and Related Apps
Future Documents
Madagascar builds the base for the Future
To improve citizen’s lives, foster economic growth, and attract businesses, leaders in both
the public and private sector are turning to innovative digital technologies.

Smart Smart Energy

Intelligent Assets Telecom
and Infrastructure Digital Currencies and
Payments

Intelligent
Sustainable Travel,
Core Platform
Environment and Transportation
Resources and Mobility

Smart
Population
Sustainable Health
Economy
Smart City Intelligent
Planning and Buildings
Construction
SAP HEPHALU – The Driving License (Permis de Conduire)

• Unique Citizen Identification

• Protocol Process
• Biometric Data Management
per ISO Standards

• SAP Driving License Application

SAP HEPHALU – The Vehicle Permit (Carte Grise)

• Unique Citizen Identification

• Vehicle Management
• License Plates
• SAP Carte Grise Application
Madagascar Central Governance – Ministry SAP Implementation Proposal

Ministry of National
Ministry of Economy, Ministry of Interior & Ministry of Mining and Education &
Finance & Budget Decentralization Strategic Resources Professional Ministry of Justice Ministry of Public Health
Development
• Success Factors HR • Success Factors HR • Success Factors HR • Success Factors HR • Success Factors HR • Success Factors HR
• Financials • Financials • Financials • Financials • Financials • Financials
• Budget Planning and • Budget Planning and • Budget Planning and • Budget Planning and • Budget Planning and • Budget Planning and
Consolidation Consolidation Consolidation Consolidation Consolidation Consolidation
• Procurement • Procurement • Procurement • Procurement • Procurement • Procurement
• Reporting and Analytics • Reporting and Analytics • Reporting and Analytics • Reporting and Analytics • Reporting and Analytics • Reporting and Analytics
• Tax and Revenue • Operations • IS Utilities • Student Lifecycle • Law and Governance • Healthcare
Management • IS Mines Management • Document Management
• Production
Management

Ministry of Ministry of Environment

Ministry of Energy Water Ministry of Public Works Ministry of Agriculture, Ministry of Employment
Communication & & Sustainable
& Hydrocarbons & Infrastructure Livestock, & Fisheries Culture & Public Service Development
• Success Factors HR • Success Factors HR
• Financials • Financials • Success Factors HR • Success Factors HR • Success Factors HR • Success Factors HR
• Budget Planning and • Budget Planning and • Financials • Financials • Financials • Financials
Consolidation Consolidation • Budget Planning and • Budget Planning and • Budget Planning and • Budget Planning and
• Procurement • Procurement Consolidation Consolidation Consolidation Consolidation
• Reporting and Analytics • Reporting and Analytics • Procurement • Procurement • Procurement • Procurement
• Operations • Engineering & • Reporting and Analytics • Reporting and Analytics • Reporting and Analytics • Reporting and Analytics
• IS Oil and Gas Construction • Engineering & • Engineering & • Engineering &
• Maintenance Construction Construction Construction
Management • Maintenance • Maintenance • Maintenance
Management Management Management
• Health and Safety

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SAP S/4 HANA e-Gov Madagascar

National ID
SAP HEPHALU – The National ID
National ID Standards
• Exceeds ISO Compliance Physical Card –
ISO 7810:2019
• ISO Compliance Biometric Encoding of
Citizen Data – ISO 1786-11:2017
• Multi-Use Card, Ability to deploy new
applications
• Dual Chip (NFC – Contactless and
Contact Chip)
• Each Chip has at least 64K of memory and
can support multiple applications
• Cloud Application deployment via Official
Madagascar National ID application
Madagascar National Identity
• Physical Proof of Identification
• Biometric Proof of Identification
• Digital Identification
• Consolidated Citizen Data (including
Biometrics) into Centralized Madagascar
Citizen Data Warehouse
• Tamper and Counterfeit Proof
• Central Issuance via Madagascar
Government Approval
Future Use Cases
• Two Factor / Multifactor Authentication
(2FA / MFA)
• Access Control (Physical and Digital)
• Government Identification (Military, Police,
Interior, etc)
• Digital Signature(s)
• Voter Registration and Identification
• Digital License and Revocation
• Banking (Credit Card, Payment)
• Blockchain Tokenization
Madagascar National ID Process

1. Create Protocol

8. Citizen Info digitized

and stored in SAP

2. Check Proof
Identity Data

SAP Core Platform 7. Print National ID

3. Get Citizen
Biometrics

4. Enter
Required 6. Final Approval
Information 5. Encode
and Encrypt
HEPHALU – Passport
• Live Image Capture System for Face, fingerprint and signature –
at 6 sites in Madagascar and 11 Embassies

• Biographic Data Capture from previous record or manually

• Supporting documents checked, scanned and stored against applicant

record

• Automated Fingerprint Identification System (AFIS) capability

• Automated centralised personalisation

• Personalisation of datapage and page 3

• Quality assurance – full page reader with integrated chip

reader used at issuance

• Inventory system

• Passport personal biometric data protection based on ICAO

Extended Access Control (EAC)

• Full production and Data Disaster recovery (DR) site replicating Central
site

• Issuance
HEPHALU – CIM Center

Center Immatriculateur de Madagascar

CIM’s are governmental offices where Citizens

can apply and receive any type of public
documents. Hephalu Mada renovates and
equips them with the necessary equipment such
as PC’s, security printers, furniture.
SAP Solutions for the Government – Industry Overview

Aerospace and Media

Healthcare Retail
Defense

Higher Sports &

Automotive Mill Products
Education entertainment

Banking High Tech Mining Telecom

Industrial Travel &

Chemicals Oil & Gas
Machinery transportation

Consumer Professional
Insurance Utilities
Products Services

Defense and Wholesale

Life Sciences Public Sector
Security Distribution

Engineering and
Construction

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Together we will achieve..

• Madagascar will be the first country with eGov in the

Continent
• Central Citizen Document Management
• Government Process Digitization
• Ministry ERP Applications
• Central Budget Planning
• Complete Visibility and Transparency in all
Government processes
• Real Time Reporting and Analytics
• Efficient Centralized Management and Collaboration
• Higher Status in Investments and Financing

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Thank you.

The Journey begins … Thank you