Professional Documents
Culture Documents
REPORT
REPORT
BY
KOMUGOR JEBET
BA/218/16
ELDORET
DECLARATION
I hereby declare that this industrial attachment report is my original work and uniquely
prepared after the completion of 12 week’s work n at the Nakuru east sub county which is
presented to Moi University School Of Arts and social science as a partial fulfillments of the
requirement for the award of a Bachelor’s Degree in history political science and public
administration.
Sign……………….. Date………………………
KOMUGOR JEBET
This report has been submitted with my approval as Moi university industrial supervisor.
Sign…………………… Date…………………….
DEDICATION
The most gratitude goes to God almighty for his care throughout my learning period.
I dedicate this attachment report to my dear family. I do not take for granted their continued
financial and material support and goodwill that has seen me through my university
education. I am truly grateful for their sacrifices and will remain forever indebted
ACKNOWLEDEMENT
Many thanks goes to the management and staff of the Nakuru East sub county for offering me
the opportunity and for their contributions during the attachment period. Worth mentioning is
the valuable support and guidance that I constantly got throughout my industrial attachment. I
express my deepest gratitude to Madam Monica Thiong’o and Mr Kingori for leading me
throughout my training, their guidance and relevant suggestions have been a building block
and an avenue for acquiring necessary skills during the training.
My appreciation goes to ward administrator Rahab Njuguna who has been a coach to me.
She guided me through the operational policies and procedures pertaining to public
administration, daily activities and provided timely assistance whenever I needed.
Mr Wathika his mentorship during this period has contributed to my personal growth into a
professional individual.
I extend my gratitude to my colleagues at the firm for their motivation and warmth
Finally, all appreciation goes to those who participated in one way or another towards the
completion of this report.
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TABLE OF CONTENT
Acknowledgement…………………………………………………………………………. ii
1.0 Abstract………………………………………………………………………………….
3.0 How public administration assisted on planning, design and modes of implementation….
Chapter four…………………………………………………………………………………
ABSTRACT
The Industrial Attachment is a prerequisite for all undergraduate students as such; the Third
Year Studies will not be complete without the Industrial Attachment.
The attachment period is usually around three months, during which the students are expected
to acquire additional practical experience to supplement their course of study in the
university.. They are also exposed to the real world of work and its challenges, which will
prepare them towards their future professional roles. It also enables them to blend into the
outside world with ease and to be responsible citizens.
This report is the outcome of thirteen weeks practical training I had at the Nakuru East Sub
County which I comprehensively gathered on that period. As a student, my involvement in
this attachment was to make sure that I acquire knowledge and practical skills, improving my
confidence in problem solving and to utilize the opportunity to relate with different category
of people likely to be met in real life situations. This is in accordance to the move to get the
gist of what is in the real workplace away from what I learn in class. This report gives all the
activities I undertook at the administrators office which include; the experience I gained, the
practical skills acquired and the personal inputs to the organization. My report gives a brief
introduction about the organization and the work/duties of the different departments that I got
involved with at the organization. In a more insight, the information I am giving in this report
comprehensively reflects all the achievements I got according to my objectives. This report
shows the benefits, the success as well as the challenges I encountered and how I was able to
overcome the challenges. It also shows my recommendations and the conclusion of my
training period.
CHAPTER ONE
1.0 INTRODUCTION
Nakuru County is one of the 47 counties of the Republic of Kenya provided in the
constitution of Kenya 2010. The county lies within the great rift valley and borders eight
other counties namely;Kericho and Bomet to the west,Baringo and Laikipia to the
north,Nyandarua to the east,narok to the south west and Kajiado and kiambu to the south.
The county is divided into eleven administrative sub counties namely; Naivasha,Gilgil,nakuru
east, Nakuru west , Rongai,NakuruNorth,Subukia,Njoro,Molo and kuresoi. Njoro and kuresoi
were hived off from Molo Sub County, Gilgil from Naivasha, and Rongai from Nakuru town
and Subukia from Nakuru north. The county population is predominantly youthful with about
51.87% aged below 20 years and about 71.63% of the total population aged below 30 years.
The county covers an area of 7, 495.1 km2 .The county headquarter is in Nakuru
Municipality which was previously the headquarters of rift valley province provided for in
the old constitution until 4th August 2010.
. The county has a robust ecological system that the residents depend on for agriculture,
tourism, energy and many other benefits. The county’s topographical features namely
Menengai Crater, Longonot Crater and Hells Gate among others are an interesting niche for
research as well as great tourist attraction sites.
Nakuru boasts of large fertile agricultural lands. Notably, about 72.5% of lands in the county
have title deeds with less than 20% of the households in the county being considered landless.
Crop and livestock farming remains the biggest economic activity with the acreage under
food crops and cash crops in Nakuru County amounting 243,711.06 Ha and 71,416.35 Ha
respectively. Dairy farming under zero grazing system is emerging as an important economic
activity due to diminishing land size, favourable weather environment and ready market for
milk.
The county has its fair share of natural wealth being endowed with three National parks
within Nakuru namely, Mt. Longonot National Park, Hells Gate National Park and Lake
Nakuru National Park. The county is estimated to have about 220 tourism related hotels with
a capacity of 12,000 beds. Tourism is an important sub sector in the development of the
county.
Nakuru east Sub County was created in the early 2010. It was curved from then Nakuru east
district. Neighbouring sub counties are Gilgil to the east, Bahati to the south, Rongai to the
North and Nakuru west to the west.
The sub county pegged an adequate and timely disbursement of funds, proper coordination in
the implementation of development activities and robust monitoring and evaluating on-going
programs and project funded through the county government and external resources.
The constitution of Kenya promulgated in 2010 guides the extent and the apportionment of
mandate, role, function and power in devolved system in chapter eleven, the fourth Schedule
and the Acts of parliament that enable and give effect to constitutional provisions. The
objects of devolved governments include:
This department is the charge of county human resource. It deals with legal affairs, alcohol
and drug abuse, special programmes, county affairs enforcement and county public relations.
The department responds the constitutional functional of county planning with a focus on
land use and management; survey and mapping; housing; human resource development;
research and development and automation.
VISION
MISSION
CORE VALUES
Custom – focused
We consistently endeavour to create enduring relationships with our customers; in so doing
our approach goes beyond standard people participation methods and makes their input an
integrated, formalized part of setting county projects/program goals, performance measures,
and standards. At the heart of our activities is a county ready to provide solutions in the short
and long term.
Professionalism
Competency and uncompromising service delivery is exuded in every facet of our work. We
reward merit amongst colleagues while applying most appropriate skills and competencies to
serve our constituents. We apply the same ethics and ethos with our stakeholders.
Equitable
We do not regard status or personal preferences but approach our work as guided by
principles of fairness and non-bias.
Accountability
We promote how to centre daily work in ethical values and use clear ethical thinking
and decision making in order to build lasting trust.
Responsiveness
To practice open, truthful and timely communication with stakeholders by listening and
responding to their concerns and expectations so as to improve service delivery.
Integrity
To demonstrate impartiality, fairness and honest while upholding the highest ethical
standard.
Professionalism
To apply and maintain a high level of knowledge, skills and standards in the provision of
services to the public
OBJECTIVE
To plan and implement policies and programme that provide efficient service delivery to
various county entity bodies and members of the public.
1.4 ORGANIZATIONAL STRUCTURES
CHAPTER TWO
Public Service Training and devolution is the main administrative department of the County
Government its mandate is to plan and implement policies and programmes that will lead to
provision of efficient services to various county entity members of the public. It also
performs key functions like human resource management and payroll administration. The
mandate is drawn from Article 235 of the constitution of kenya2010 Act. The county
government Executive order NO.1 of 2014 also defines the departmental responsibilities and
relationship with other departments. The department is also in charge of sub-county
administration, which is the coordinating arm of the County Government for all grassroots
development. The department operates through five directorates. The department executes
wide ranging mandate including coordination of departments and Sub-counties, Legal
services, Human Resource Management, Law enforcement and Public Participation.
This department is headed by a County Executive Committee member for PSM.The policy
implementation arm is headed by the chief officer (CO) who is in charge of five directorates
namely; legal service, Human resource management, administration and public affairs. The
departmental core business is creation of structures, systems, procedures and policies
necessary for efficient and effective functioning of the County Government. This is prompted
by the need for key personnel to provide the requisite leadership and direction of the county
government functions under the Constitution. As such, the role of the department spins across
administration of personnel and taking care of employee compensation and general welfare.
Notably, this human resource role is tied to a need for optimal staff levels as well as the right
mix of the necessary skills that meets the goals and aspirations of the citizens. In liaison with
the County public service Board, the department also conducts research, directly and through
services of independent consultants, aimed at continuous improvement of County service
delivery.
By the year 2017, Public Service Management and Administration has grown to be a key
component of the County Government. Since its inception, the department has witnessed and
midwifed growth and expansion of the county government in terms of numbers of employees
as well as in execution of functions under its mandate. The initial number of employees
inherited from defunct local authorities comprised 1671 members of staff. The number grew
to 5127 following transfer of devolved staff from national government ministries.
Public service management & administration headquarter is made up of the County Executive
Committee Member, Chief Officer, Human Resource Management, Payroll, Registry and
Enforcement. This section of PSM is housed at the County Government headquarter. This
department has the following directories:
1) Legal directorate
2) Enforcement directorate
3) Administration directorate
4) Directorate of human resource management
5) Directorate of public affairs
Legal Directorate
This directorate is made up the county attorney and legal officers. It has seven staff in total.
Enforcement Directorate
It is made up director HRM, Departmental HR officers, sub county HR officers and the
county HR unit. This directorate has 30 staffs in total.
This directorate is made up of public participation & civic education officers. It has 10 staff.
Administration Directorate
To assess the interest of the student in the occupation he/she plans to undertake.
To expose the students to work methods not taught in the University and to provide
access to products equipment not normally available in the environment of the
University.
To provide the students with an opportunity to apply knowledge in real work situation
thereby closing the gap between University work and the actual practice.
To make the transition from school to the world of work smoothly and to enhance
student contacts for job placement.
To enlist and strengthen employers involvement in institutional activities and in the
entire educational process of preparing the students for employment in industry.
To enhance industry's satisfaction with the graduate of the Faculty in particular and
the University at large. The attaché learnt the value of working in teams as opposed to
working alone on projects.
The attaché learnt how to pay attention at work. Several instructions were usually
given to the attaché in relation to the day to day assignments.
The attaché learnt the value of being hardworking which is a source of admiration and
effective performance.
The attaché learnt value of descent dressing during the attachment period. The attaché
had to change her mode of dressing so as to fit into the office environment.
The attaché learnt how to be welcoming to people since she had to treat people nicely
and equally since many people came to see the administrator for different reasons and
the attaché had to learn how to deal with the diverse people.
CHAPTER THREE
3.0 HOW PUBLIC ADMINISTRATION ASSISTED ON PLANNING, DESIGN AND
MODES OF IMPLEMENTATION.
To implement policies that relate to training and career development so as to equip the
county government manpower with requisite skills at all levels. Ensuring that the
society is safe by keeping in custody those who break the law and are deemed
To offer equal opportunities for all the inmates for the benefit of their development.
For example, the inmates are given vocational training whereby they develop skills to
help them when they go out of prison to sustain their lives and those of their families
administrator department handles any person who is either coming to coming to report
mission, objective and goals It ensures that there is accountability in all the
are qualified for their post hence provision of the services becomes easy and smooth
Approve the borrowing by the County Government in accordance with Article 212 of
the Constitution
Formulate policies that are in accordance with the expectation of the national
government to the public. This helps to reduce duplication of projects
CHAPTER FOUR
I have come to learn from my attachment at Nakuru east Sub County the role of an
administrator in an organisation.
The attachment enabled me to have first-hand experience with the public in various
wards such as Menengai, Biashara, Kivumbini and Nakuru east. I came to understand
that being a profession is a matter of service delivery, service to all human regardless
of their races, nationality, religion or tribe. The administrator where I was attached
where able to demonstrate a lot of kindness to all citizens during public participation
or when they came for inquiry at the county administrator’s office.
Independent
I was able to finish my work assign to me on time hence the administrator was able to
rely on me when she was absent or when she needed to delegate some of her duties. Thus
the internship program improved my ability to work independently with minimum
supervision.
Adaptability
The attachment programme has enabled me to learn how to adapt quickly to new
environments, get composed and perform my duties without any fear.
Interpersonal skills
I was able to improve my interpersonal communication skills as I was interacting with the
staff and clients in very regularly. I managed to link what I had learnt from class into the real
world. The internship program involved serving the community through service delivery to
the public. Through this I was able to build successful relation with the public and all the staff
in the organisation.
In the organization where I was attached it was more of service delivery to the society. Those
who came to visit the administrator most had a problem settling their problem with those who
were working together at the market or shops. They brought their cases to the administrator,
where we were able to handle and solve the problem with the help of the county
administrator.
Most of the work and activities in the organization are conducted as a team as it is dependent
on a team’s effort. This enabled me to understand how to work with other individuals in a
team and how to manage them.
I was able to learn good professional habits since most of my time with the Managing
Director whom I took as a mother for she not only mentored me but also guided and
advised me on various issues concerning life and also how to live my youthful life
responsibly
Currently four of the ward administrators have no substantial offices for instance the
flamingo and Nakuru east administrator operates in a dispensary and the biashara
ward administrator operates in the market office. This is ineffective since there is less
privacy in their duties.
Lack of vehicle for effective movement from one place to another
Insufficient tractors in wards to enhance collection of garbage. There should be
additions of tractors
Duplication of projects
The attaches were not well oriented hence making it difficult for them to understand the
organization rules and regulation and even to interact with the employees and to get to
know the operations in the office
The office environment was not always so friendly hence the attaché encountered
competition from other interns. Some of the interns were project snatchers who were
competing for future job openings or a good letter of recommendation
During my attachment period I had to be positive minded and self-driven. This enabled me to
perform my duties despite the challenges.
The attaché could ask other employees in the department who seemed overwhelmed by work
if he or she they could delegate some of the work. The other way was to chat with the
organization’s employees about the dynamics of their work so as to get an overview of their
role in the organization.
To overcome the above challenge the attaché ensured he or she was friendly to the other
attaches. The attaché ensured to be open minded, drama free and easy to work with. Most
employee can work with be who are positive minded and those who have desire to work
The supervisor should be in a position to teach the attachee on work to assign and give clear
instruction on complex work before submitting to them Lack of facilitation by the supervisor
when the attachee is assigning duties on the field.
The supervisor should facilitate transportation when he or she assigns duties outside the field
to the attachee.
CONCLUSION
I highly rate my success industrial attachment a success. I believe that I did my best in all the
duties assigned to me during my time at the sub county. This attachment has influenced me
more on the aspect of working together with fellow staff, it has helped me view employment
and working in a team not as a chance to show off one’s skills or expertise, but a chance and
opportunity to work in harmony, togetherness and with concern for one another.
I do believe it is the best way to achieve good and productive results.
RECCOMENDATION
The leadership role is crucial in every organisation .Hence the executive staff should know
they have authority over standards, dignity and wellbeing in their work place, and expect to
be held accountable for it, and take the action they deem necessary in the interests of the
community. The organisation should play a leading role in coordinating services to provide
the most dignified and seamless care for each person in the society.
The university can organize for the funding of the students during attachment so as to enable
them carry out the attachment with ease. This can help student facilitate themselves in terms
of transportation and accommodation.
The university should partner with corporates so as to enable the students to get attachment
with ease because students spend a lot of time looking for attachment. Other student even
does not get a chance to do there attachment at the right time since some of the companies
does not give a chance to unknown students.
All in all the Industrial Attachment programme gives students the opportunity to apply
knowledge in real work, exposing students to work methods not taught in the university and
provide access to products equipment not available in the university as well as assessing
students interest in the occupation he/she plans to undertake, the programme should therefore
be maintain and the period extended.