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Question 1: The basic functions of a business are:

a. Operations, marketing, and human resource management.

b. Marketing, human resources, and finance/accounting.

c. Sales, quality management, and operations management.

d. Marketing, operations, and finance/accounting.

Question 2: Operations management provides knowledge for an administrator to know:

a. The job of an operations administrator.

b. How goods and services are produced.

c. Measures to reduce production costs.

d. All of the above ideas.

Question 3: Choose the option that best describes the definition of product-focused production (product
mass export)?
a. Low output, many product types.
b. Products are often produced according to the "Manufactured to order" option.

c. High fixed costs, low variable costs.

d. It is difficult to determine the amount of inventory.

Question 4: High output and many product types should be produced using the process
which of the following:

a. Mass customization.

b. Process focus.
c. Product focus.
d. Repeat production.

Question 5: Find a solution to describe the definition of effective capacity.

a. Maximum output of a system at a given time.

b. Plant capacity is expected to be achieved under current production conditions .
c. Average power can be achieved under ideal conditions.

d. The sum of all factory inputs.

Question 6: The break-even point in output is the number of products, at which:
a. Total revenue equals total variable costs.

b. Total revenue equals total fixed costs.

c. Total profit equals total cost.

d. Total revenue equals total costs.

Question 7: Choose the statement that best describes the definition of office space layout?

a. Group workers, equipment, and space/offices to stimulate work

information exchange.

b. Arrange for best utilization of personnel and equipment in the production environment
repetitive (batch production) and continuous production (mass production).

c. Define space for groups to accommodate customer behavior.

d. Suitable for low output production and high product variety.

Question 8: Balancing between storage fees and ordering fees is an important criterion when arranging premises
which of the following:

a. Fixed location premises.

b. Process-oriented layout (single unit production).

c. Office premises.
d. Warehouse premises.

Question 9: Find the correct statement about integrated planning?

a. Use advertising and promotions to manage production.

b. Adjust output to satisfy demand.

c. Assigning tasks to work stations is a task of aggregate planning.
d. Overtime or idling is a way to control demand.
Question 10: Find the FALSE statement about the definition of production planning?

a. Hiring, firing, overtime, subcontracting are strategies for adjusting production

quantity.

b. Comprehensive planning forms a detailed schedule of production and machine plans

machinery and equipment used for production.

c. Adjust factory capacity to satisfy demand.

d. The transportation problem is applied as a method to find the optimal solution to the problem
plan.
Question 11: Select item NOT as one of the 4 inventory categories?
a. Raw material inventory.

b. Inventory for sale.

c. Safe inventory.

d. Spare parts inventory.

Question 12: Which of the following is not an object of inventory?

a. Selling products.

b. Ingredient.

c. MRP

d. Finished product.
Question 13: Select the statement that describes the definition of the MPS master production plan (Master
Production Schedule).

a. Is the material plan for production.

b. The planning table outlines the details and components of the product that needs to be ordered (product
export), and time of ordering and receiving goods?

c. The planning table determines the product and the time of ordering and receiving the product.

d. Time required to produce products.

Question 14: According to the definition of continuous production (make-to-stock), planning
Master Production Schedule (MPS) is often described in terms of quantities
Which of the following?

a. Final category (product).

b. Product ingredients.
c. Number of orders from customers.

d. Product details.
Question 15: Choose the statement that does NOT highlight the advantages of applying the production system
JIT timing matching?

a. Reduce production costs.

b. Increase variable costs.

c. Increase product quality.

d. Reduce waste.

Question 16: Choose a production style that emphasizes the aspect of continuous improvement for people
and work norms?
a. JIT-matched production.

b. Lean production system.

c. Kanban

d. Toyota TPS production system.

CHAPTER 1:

17. Which of the following functions is not an operational function?

A. Quality management

B. Maintenance planning

C. New product development

D. Calculate employee salaries

18. Why does the labor factor have the least impact on productivity?

A. The quickness of hand is not equal

B. Limitation of human operations

C. Due to irregular training

D. Because it depends on the working spirit

19. In what period was TQM total quality management born?

A. 1776-1880

B. 1910-1980

C. 1980-1995
D. 1995-present

CHAPTER 2:

20. Which of the following is NOT a reason for globalization?

A. Increase sales

B. Reduce costs

C. Improve operations

D. Understand the market

21. Which of the following strategies has production facilities located only in the company's home country?

A. Globalization

B. Transnational

C. Internationalization

D. Localization
22. Which strategy to compete through operations is NOT part of the 3 basic strategies
copy?

A. Low price

B. Quick response

C. Customer-oriented
D. Difference

CHAPTER 3:

23. Which forecasting method does NOT belong to the qualitative group?

A. Moving average

B. Expert opinion
C. Do a survey

D. Distributor's opinion

24. To use the seasonal index of each year, the data must be from at least how many years?

A. 1
B. 2
C. 3
D. 4
25. The weighted moving average forecasting method should have the largest weight
assigned to:

A. The farthest period

B. Most recent period

C. Interval period in the past

D. Period has an average value

CHAPTER 4:

26. Which type of operation has the smallest number of product varieties?

A. Process oriented

B. Assembly direction

C. Product orientation

D. Mass customization

27. Which type of operation has the largest number of product varieties?

A. Process oriented

B. Assembly direction

C. Product orientation

D. Mass customization

28. What type of operational process requires customer feedback before creation
product?
A. Process oriented

B. Assembly direction

C. Product orientation

D. Mass customization

CHAPTER 5:

29. When arranging premises according to the process, in order to improve, we should prioritize re-arrangement

The following 2 processes are side by side:

A. There is similar technology

B. There are workers who can operate on both processes

C. Have the same level of pollution

D. There is a high frequency/volume of transportation back and forth

30. When arranging premises according to products, the calculated cycle time is:

A. Maximum time allowed to produce a product at the end of the line

B. Minimum time allowed to produce a product at the end of the line

C. Average time allowed to produce a product at the end of the line

D. The time needed for a product to go from the beginning of the line to the end of the line

31. When arranged by product, we have 2 lines consisting of 3 stations: The middle station
(station 2) has a station time greater than the station before it (Station 1) and the station after it (Station

3). Which of the following statements is correct?

A. The previous station is always congested; The next station is always empty

B. The previous station is always empty; Trahm is always backlogged

C. Both stations 1 and 3 are always overloaded

D. Both stations 1 and 3 are always empty

CHAPTER 6:

32. In the economic order model EOQ, if annual demand (D) increases 4 times then
The optimal order quantity Q* will

A. Increase 4 times

B. Reduced by 4 times

C. Increase by 2 times

D. Reduced by 2 times

33. The total annual inventory cost of the EOQ and POQ models includes only 2 quantities.
The third quantity is the purchase cost during the year which is not taken into account because:

A. Too small, insignificant

B. Is constant - does not depend on the quantity ordered each time Q

C. Fluctuations are too erratic

D. Belongs to a random variable

34. In the self-production model for POQ demand, which of the following statements is FALSE?

A. The rate of production can be equal to the rate of consumption

B. The production rate may be smaller than the consumption rate

C. The cost per production run is the ordering cost in the EOQ model

D. The formula for calculating the optimal production quantity Q* is the well-understood formula for calculating EOQ

CHAPTER 7

35. In integrated planning, which of the following statements is FALSE?

A. If monthly output is the same, it will cause inventory fluctuations

B. Product quality cannot be completely guaranteed when subcontracting is used

C. Firing costs are often greater than hiring costs

D. Cannot use multiple strategies/solutions at the same time

36. In integrated planning, which of the following solutions belongs to the group of proactive impacts?
demand?

A. Change inventory levels

B. Slow delivery
C. Change in labor usage level

D. Increase/decrease shifts or working hours per day

37. Which of the following is a disadvantage of subcontracting solutions to carry out production 1
Finished products?
A. May lose customers
B. Reduce waste of equipment investment

C. Reduce management costs

D. Reduce inventory

CHAPTER 8:

38. Normally, what Level is assigned to finished products in the Product Structure Tree?

A. Level 1
B. Maximum level

C. Arbitrary starting level

D. Not the above mentioned ideas

39. If 1 part A needs 2 B and 5 C. There are only 10 C left in stock. Which of the following statements is correct?

WRONG?

A. The product structure includes 2 levels

B. If you need to produce 10 A, you need to buy/make an additional 40 C

C. If 5 A needs to be produced, an additional 25 C needs to be purchased/made

D. Related symbols when drawing a Structure Tree are: B(2), C(5)

40. When calculating MRP tables for a product, which of the following statements is true?
CORRECT?

A. Calculate sequentially from small to large levels, complete all details in 1 level and then move on
to the next level

B. Calculate from large level to small level, complete all details in 1 level and then move on
next level
C. The details must use a single batching technique
D. Production time for a batch depends on batch size (quantity/production time/order)

CHAPTER 9:

41. In the dispatching problem on 2 machines, the objective function is to minimize the completion time
complete the entire job, which of the following statements is TRUE?

A. The order of work execution does not affect the objective function value

B. Johnson algorithm gives near optimal results

C. Johnson algorithm gives optimal results

D. Instead of using Johnson's algorithm, calculate the time for all available arrangements
You can still find the optimal solution, and it doesn't take much time even though the problem has numbers

big deal.

42. In the job assignment problem using the Hungrary algorithm, which of the following statements is FALSE?

A. The step of subtracting each row and column from the largest number only needs to be done once

B. The loop achieves optimal results when the row/column crossed out is equal to the number of jobs
C. Any number "0" crossed out is not counted

D. Any number "0" that is the intersection of two dashed lines remains the same for the next loop

44. Among the dispatching rules on single machines, which of the following rules takes into account delivery date information?

row
A. FCFS
B. EDD
C. SPT
D. LPT

PART 2:
1. Which type of operating process has the most flexible way of connecting stages?

A. Product direction

B. Assembly direction

C. Process oriented

D. Mass customization

2. What type of operating process harmonizes the number of product types and quantity of products?
product of each type?

A. Process oriented

B. Assembly direction

C. Product orientation

D. Mass customization

3. Which type of operation requires the most specialized production equipment?

A. Process oriented

B. Assembly direction

C. Product orientation

D. Mass customization

4. When calculating the efficiency of floor layout according to process, 2 values between each pair of processes
The following are used:
A. Shipping frequency & shipping fee
B. Transportation & Transportation Safety

C. Shipping Frequency & Shipping Safety

D. Shipping time & Shipping frequency

5. When arranging premises according to products, the formula to determine the theoretical minimum number of stations will be

said:
A. Is the exact number of stations to which jobs need to be allocated

B. The minimum number of stations that can be arranged while still ensuring the required output

C. Is the upper limit when determining the number of stations to be arranged

D. Information about the order required when performing tasks

6. For weighted moving average forecasting method, the number of periods should be used to assign weights
To be:

A. Greater than 2

B. 1
C. 2
D. 3
7. When arranged by product, we get a line consisting of 3 stations: Middle station (station 2)
has a station time greater than the station before it (Station 1) and the station after it (station 3). Which sentence is next?

is this correct?

A. The time difference between the longest station and the fastest station should be as small as possible

B. The total idle time of all stations is maximum

C. The total idle time of all stations is minimum

D. The longest station time should be as small as possible

8. In the economic EOQ ordering model, if annual demand increases 18 times, ordering costs
goods reduced by 2 times, the optimal order quantity Q* will be:

A. Reduced by 6 times

B. Reduced by 3 times

C. Increase 6 times
D. Increase 3 times

9. Using the seasonal index of each year, which of the following statements is TRUE?

A. The value of the entire year to be forecast is calculated directly from the season index just calculated

B. The season index becomes smaller when there is one season in previous years which is the smallest

C. The average seasonal index over years is greatest when the seasonal index of the most recent year is largest

D. The value of the entire year to be forecast must be stated

10. Which of the following is NOT part of Holding Cost:

A. Fees for transporting goods to the warehouse

B. Loss due to theft

C. Financial fees due to buried capital

D. Periodic inventory