257D Multi Terrain Loader EZW00001-UP (MACHINE) POWERED BY C3.3B Engine(...

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Product: MULTI TERRAIN LOADER

Model: 257D MULTI TERRAIN LOADER EZW
Configuration: 257D Multi Terrain Loader EZW00001-UP (MACHINE) POWERED BY C3.3B Engine

Troubleshooting
C3.3B and C3.8 Engines for Caterpillar Built Machines
Media Number -UENR3423-05 Publication Date -01/09/2015 Date Updated -24/09/2015

i06147539

Data Link - Test

SMCS - 1900-038

Use this procedure to troubleshoot the electrical system if a problem is suspected with the CAN data
link or the Cat Data Link. Also use this procedure if a diagnostic code in the table is active or easily
repeated.

If the Caterpillar Electronic Technician (ET) will not communicate with the ECM, refer to
Troubleshooting, "Electronic Service Tool Does Not Communicate" before you begin this procedure.
The procedure verifies that electrical power is being supplied to the ECM and to the service tool
connector.

The data links are used to communicate information between the engine ECM and other control
modules that are a part of the application. Cat ET also communicates with the ECM via the data links.

The service tool connector contains connections for electrical power and for the data links.

CAN Errors
Table 1
Diagnostic Codes
Code Description Conditions Notes
Battery voltage CAN Frame time error.
CAN CCVS (Parking Switch is normal.
523591-
ad Vehicle Speed) frame error Engine ECU assumes that parking
2
No Start switch switch is Off and Vehicle Speed is
signal. 0.
523592- CAN CM1 (Regen SW) frame CAN Frame time error.
2 error

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257D Multi Terrain Loader EZW00001-UP (MACHINE) POWERED BY C3.3B Engine(... Page 2 of 2

Regeneration is Inhibited.

Parked Regeneration is Inhibited.

523593- CAN DDC1 (Transmission)
CAN Frame time error.
2 Frame Error
523594- CAN ETC2 (Neutral Switch)
CAN Frame time error.
2 Error
523595- CAN ETC5 (Neutral Switch)
CAN Frame time error.
2 Frame Error
523596-
CAN TSC1 Frame Error CAN Frame time error.
2
CAN Frame time error.
523597-
CAN EBC1 Frame Error
2
Engine derated
CAN1 Bus +B or Ground Open
Circuit or high traffic error for 2
Key switch is seconds or more.
ON.
523604-
CAN1 Bus Off EGR Stop
2
Battery voltage
is normal. Engine derated

Warning Level 3

Note: When the machine ECM is flashed, any of the codes will be active. The code is logged after the
key switch is cycled. In order to clear the codes turn the key switch to the ON position.

If the codes are active, they are indicating a harness issue.

Code 523604-2 is indicating a harness issue in the wires for CAN communication between the engine
ECM "Pins 16 and 36 on machine connector side" and to either the service tool or to the NRS Valve.
Check the harness and the connectors in this circuit.

The remaining codes are indicating a harness issue in the CAN communication between the engine
ECM and the machine ECM "Pin 17 and 37 on machine connector side". Check the harness and the
connectors in this circuit.

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