ISSUE

APR-MAY 2024 #04

Level Up:
AI-Powered
Employee
Evolution (Part II)
Issue 04 Contents
April-May 2024

ISSUE
APR-MAY 2024 #04
4
Miscellanea

Learn To Speak AI:

The Art Of Prompt
Engineering

Level Up:
AI-Powered
Employee
Evolution (Part II)
8
Highlights of the Month
AI-GENERATED IMAGE

BizSol team joined SAP Partner

Advising Editors Summit in Singapore
Steven Prussky
Poungthong Thipdang
AOS CSR 2024
Sandra Petryk

Editor-in-chief Aware TechClass Summer 2024

Kanchalika Ruksakiati | Flutter Fundamentals
Editors & Translators
Songkran Day 2024
Matana Wiboonyasake
Amonnat Wongprasert
Sean Carabine Allan
Pakorn Tantavach 10
Art Editor Wanted
Somporn Prommetchit
The Latest Job Openings
Contributors at Aware Group
Ingo Dettmar
Vinai Tiempitak
Thanthip Suratthanyakorn

Copyright ©2024 Aware Corporation Ltd.

All rights reserved.

www.aware.co.th

AwareGroup

@AwareGroup

@AwareCoTh

Back Issues: 2023 2024

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What’s New
Hi everyone,
Welcome back to the Aware Newsletter! This month, we've
got a mix of content to keep you informed and engaged. And
plus, I will share with you the big news from our editor team.
As our newsletter them on upskilling with GenAI, we have
a simple guide on how to work with AI in this Part 2 of
our series. Ingo's article explores "prompt engineering,"
a fascinating (and surprisingly approachable!) way to
communicate with AI. Trust me, I know how it sounds like,
but it’s not a rocket science.
In Highlights of the Month, we curate the vibrant happenings
at Aware! We've got the Aware TechClass Summer session,
AOS's inspiring CSR activity, the BizSol team joining SAP
Summit in Singapore, and a glimpse of how Aware people
celebrated Songkran in our various offices!
As usual, we've highlighted exciting openings and referral
campaigns in our "Wanted" section.
Now, for some exciting news!
The Aware Newsletter, as you know it, will be on a break!
We're committed to continuously improving your reading
experience, and it's time to embrace a more accessible and
Please share your content suggestions with our editorial team at awaresocial@aware.co.th
Aware Newsletter 2024 Issue 04
engaging format. Over the years, we've learned a lot from
your feedback, and we're excited to present a new way to
stay connected to what's happening around Aware.
Don't worry, you won't miss a beat of Aware News!
From next month onwards, we'll be introducing Aware Beat
– a concise monthly update featuring the latest happenings
around Aware. It's a shorter, more focused format designed
to keep you informed on the go.
But wait, there's more!
We're also working on a revamped version of the Aware
Newsletter – a different platform or format focused on in-
depth articles and stories. Stay tuned for updates on this
exciting development!
We're incredibly grateful for your constant support as we
embark on this exciting new chapter. Until then, happy
reading, and take care!
P’Kay and the Editor Team
AI-GENERATED IMAGE
3
 Miscellanea

Learn To Speak AI:

The Art
Of Prompt
Engineering
Writer: Ingo Dettmar
Thai Translator: Vinai Tiempitak

4
AI-GENERATED IMAGE
 Aware Newsletter 2024 Issue 04

In this article, we will explore the concept of prompt engineering, a

key technique in interacting with artificial intelligence (AI) systems,
such as ChatGPT. Prompt engineering is akin to learning the most
effective way to communicate with AI, ensuring that it understands
and responds accurately to your queries.

It is crucial for extracting precise and valuable responses

from AI, whether it's for solving complex problems or
sparking creative ideas. As AI continues to advance,
mastering prompt engineering becomes an essential
skill, enabling us to navigate and leverage the ever-
expanding capabilities of AI technology.

As you get started with designing prompts, you

should keep in mind that it is really an iterative
process that requires a lot of experimentation to get
optimal results.

Here are some helpful things to keep in mind while you

are designing your prompts.

Start Simple Be Specific

You can design effective prompts for various simple
tasks by using commands to instruct the model what
you want to achieve, such as “Write”, “Classify”,
“Summarize”, “Translate”, “Order”, etc.
You can start with simple prompts and keep adding
more elements and context as you aim for better
results. Iterating your prompt along the way is vital for
this reason. In many situations, specificity, simplicity,
and conciseness will give you better results.
When you have a big task that involves many different
subtasks, you can try to break down the task into
simpler subtasks and keep building up as you
get better results. This avoids adding too much
complexity to your prompt design at the beginning.
Be very specific about the instructions and tasks you
want the model to perform. The more descriptive and
detailed the prompt is, the better the results will be.
This is particularly important when you have a desired
outcome or style of generation you are seeking. There
are no specific tokens or keywords that guarantee
better results. It's more important to have a good
format and descriptive prompt.
When designing prompts, you should also keep in
mind the length of the prompt as there are limitations
regarding how long the prompt can be. Thinking about
how specific and detailed you should be. Including
too many unnecessary details is not a good approach.
The details should be relevant and contribute to the
task.

Keep in mind that you also need to experiment to
see what works best. Try different instructions with
different keywords, contexts, and data and see what
works best for your particular task. Usually, the more
specific and relevant the context is to the task you
are trying to perform, the better.
Example: “List the following details of the 10 largest
tech companies in the world, by revenue.
Desired format: Comma separated list of company
names, names of their CEO, and their annual revenue.
Sort the list descending by revenue.”
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 Miscellanea
AI-GENERATED IMAGE
Avoid impreciseness
It's easy to fall into the trap of wanting to be too clever
about prompts and potentially creating imprecise
descriptions. It's often better to be specific and
direct. The analogy here is very similar to effective
communication: the more direct, the more effective
the message gets across.
For example, you might be interested in learning the
concept of prompt engineering. You might try something
like: “Explain the concept prompt engineering. Keep
the explanation short and don't be too descriptive.”
It's not clear from the prompt above how many
sentences to use and what style. You might still get a
usable response with the above prompt but the better
prompt would be one that is very specific, concise, and
to the point, such as: “Use 2-3 sentences to explain
the concept of prompt engineering to a high school
student.”
Explain the concept Use 2-3 sentences to explain
prompt engineering. the concept of prompt
Keep the explanation
engineering to a high school
short and don't be too student.
descriptive.
6
Include context
Just like humans, LLMs perform best when the
understand the context of what they are being asked
to do. This includes key information like the goal of the
presentation, the audience for the presentation, and
other requests like tone, style, or supplemental data.
Use the RGIO formula:
Role + Goal + Input + Output
You are a [role]. Your goal is to help [type of person]
[task to be accomplished]. You will be given [type
of input] and asked to create [type of output]. Here
is an example: Input: [example input] Output:
[example output]
Using this formula is a great way to ensure your
prompts are clear and will get you a good output from
the start. To improve on this, you can provide more
'step-by-step' requests, change the specific words
for roles, the task, and better examples.

Create step-by-step
requests
One of the best ways to getter high-quality results
from AI is to give the AI time to "think." The easiest
way to accomplish this is to include "thinking"
instructions in your prompt. For example, if you are
asking the AI to solve a math problem, you should
ask it to explain its work step by step.
For more complex processes and workflows, you
can even include a step-by-step process guide in
your prompt and ask the AI to follow it to produce
your output. For example, “You will be asked to
extract important data from this article: First, save
the name of the author. Then read the first paragraph
to determine the primary topic of the article. Next,
analyze the tone of the first paragraph to determine
the sentiment of the article.”
Provide examples
The best way to train AI to understand what you want
is to just show it what you want. If you can provide
some examples of good outputs for a set of inputs
in your prompt, your AI will do a much better job of
predicting what you want the next time you put in a
new input.
One thing to watch out for when providing examples
is to ensure there is a varied set of inputs and outputs,
so that the AI picks up on the right signals from your
examples, rather than just producing the same output
every time.
Aware Newsletter 2024 Issue 04
Use delimiters to
direct the AI
Humans often use fonts, formatting, line breaks, and
other visual hints to understand the significance of
different parts of an article. To help AI understand
the different input types from an instruction use
“machine language” (delimiters) to mark breaks in
the input formats.
For example, you may want to mark the end of user
instructions and the start of examples for the AI. You
can use symbols like quotes or brackets before and
after your text to create distinct sections for your
prompt.
Dos work better than
don’ts
Another common tip when designing prompts
is to avoid saying what not to do but say what to
do instead. This encourages more specificity and
focuses on the details that lead to good responses
from the model.
Conclusion
Writing AI prompts can be tricky, especially
when you don't get great results right
away. However, continuing to practice and
following the best practices in this article
can help you create better prompts and
better AI outputs.
Remember, writing prompts is an iterative
process that involves a lot of trial and error.
As you continue to work on more prompts,
you will get better at revising and improving
prompts over time.
7
Highlights of the Month
March 26, 2024
AOS CSR 2024
This March, Aware Outsourcing Services
donated office furniture to the Mirror
Foundation as they had just renovated
their office space, which left a lot of
good quality furniture without a home.
The AOS team decided to donate the
furniture to the Mirror Foundation so that
it could be put to good use again.
March 28, 2024
Aware TechClass Summer 2024 |
Flutter Fundamentals
8
March 12-13, 2024
BizSol team joined
SAP Partner Summit in
Singapore
Our BizSol team joined the annual SAP Partner
Summit for SME in Singapore on March 12th-13th!
Led by Business Solutions Director P'Wan, the
team – Long (Senior Technical Consultant), Yo
(Business Consultant), and P'Kay (Marketing
Director) – connected with fellow SAP partners
from across APJ and China. The summit offered
valuable insights, networking opportunities,
and access to educational resources. They also
had the chance to learn from other partners
and connect directly with SAP personnel. This
participation strengthens BizSol's expertise and
positions them to deliver even greater value to
our clients.
On March 28 th, the Group Marketing Team
organized an online mini workshop called "Aware
TechClass Summer 2024 | Flutter Fundamentals"
for students who are interested in mobile
development using Flutter. The workshop
covered the basics of Flutter and featured real-
world business cases to give students a glimpse
of practical applications. This was the first time
we invited students from various universities
to join a class together. It was an opportunity
to share knowledge and gain experience for
both us and the students who joined on their
summer break.
The workshop was moderated by P’Mod
Amonnat, Marketing Communication Lead at
ACL, led by P’Tao Koolapat, Sr. System Analyst at
ATS, and N’Yusoh and N’Win, both are Software
Engineers at ATS and alumni of Prince of Songkla
University, who presented their work to the
students.
 Aware Newsletter 2024 Issue 04

April 11,19, 2024

Songkran Day 2024

The staff at Aware HQ in Chiang Mai
organized an alms-giving ceremony to This year, AOS Back Office organized
make merit, giving rice and dried food. a traditional Songkran event for their
They also decorated the office with colleagues including bathing Buddha
Lanna-style flags to bring good luck and statues, eating delicious food, and
carry on traditions of Songkran and Thai of course, played some fun games
New Year in 2024. together.

ATS's fun-filled Songkran event is

back once again with the theme
"ATS Thai Baan" on April 19th. The
celebration was held both onsite
and online so that everyone could
join in the fun and win prizes from
anywhere.

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Wanted

POSITIONS
OF THE MONTH
Curator: Thanthip S. (Nat)

You can view the latest job openings for each of

our affiliates listed below or find more details of
the job openings at www.aware.co.th/it-jobs

ACL Vacancy ATS Referral Program Vacancy

ISO 27001 Consultant CNX 1 Senior React JS Developer BKK / CNX / CEI 1
WordPress Developer CNX 1 .NET Developer BKK / CNX / CEI 1
Golang Developer BKK / CNX / CEI 1
Test Lead BKK / CNX / CEI 1
System Analyst (.NET) BKK / CNX / CEI 1
AOS Referral Program Vacancy

C#.NET Developer 2
Java Developer 3
Front End Developer 2
ITR Referral Program Vacancy
Back End Developer 8
Full Stack Developer (.NET/Angular) 2 Java Developer 10
NodeJS Developer 2 .NET Developer 10
Magento Developer 2 Front End Developer (Angular.JS, Typescript) 5
PL/SQL Developer 1 Back End Developer (Node.JS, Typescript) 5
Software Tester (Manual) 18 Full Stack Developer (Node.JS, React.JS) 15
Senior Software Tester (Manual) 7 Senior Power BI Developer 1
Business Analyst 1 PL/SQL Developer 7
System Analyst 6 Assistant IT Finance Manager 1
Data Analyst 1 Computer Vision Engineer 1
Data Engineer 5 Senior Business Analyst 3
Project Coordinator 2 Project Manager 1
Technical Consultant 1 Sales (IT Outsourcing Services) 1
Project Manager 5 IT Recruiter 1

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