Professional Documents
Culture Documents
11 - Chapter 2
11 - Chapter 2
REVIEW OF
STRATEGIC PLANNING AND PERFORMANCE:
A STUDY OF SELECT COMPANIES IN INDIAN
LITERATURE
AUTOMOBILE INDUSTRY
STRATEGIC PLANNING AND PERFORMANCE:
A STUDY OF SELECT COMPANIES IN INDIAN
AUTOMOBILE INDUSTRY
STRATEGIC PLANNING AND PERFORMANCE:
A STUDY OF SELECT COMPANIES IN INDIAN
AUTOMOBILE INDUSTRY
STRATEGIC PLANNING AND PERFORMANCE:
A STUDY OF SELECT COMPANIES IN INDIAN
AUTOMOBILE INDUSTRY
CHAPTER OUTLINE
2.1 Introduction 17
2.1 Introduction
The core of this review of literature is the study of strategic planning on performance.
This chapter considers the importance of strategic planning in different companies and
industries. The most important points of strategic planning in this review of literature
is flexibility of the organization in the operational, technological, financial and
structural areas, which affect on financial and non-financial performance. The role and
importance of these factors has been studied through the impact of rapid adaptation of
company’s resources to the market situation as well as competitiveness. A detailed
analysis of internal and external environment of the organization, identification of the
strengths and weaknesses, external opportunities and threats play a very important role
in designing strategic planning, which has been referred in this review of literature. One
of the most important points in this chapter is that companies should pursue cost
leadership or differentiation strategy in order to compete in market.
Kaleka and Morgan (2017) survey that marketing capability has the most significant
role on future strategic intention.
Medvecká et al (2017) claimed that companies for better decision making in the new
global market need strategic planning.
Papulova and Gazova (2016) consider that strategic decision making includes basic
decisions which determine the future direction and orientation of an organization.
Amoli and Aghashahi (2016) found that strategic management affect the process of
planning, predicting changes and managing the organization. Strategic management
17
Review of Literature
Karakaya et al (2016) stated that managers are willing to know about the corporate
philosophy of competitiveness, entrepreneurial vision, self-motivation of managers,
their creativeness in decision-making for organizational strategic planning.
Riahi and Moharrampour (2016) suggested that strategies of the company and
company situation can help the managers for planning the future of business strategy.
Nazemi et al (2015) identify that the barriers in implementing strategic plan at Mashhad
Electronic Energy Distribution Company. By qualitative research method data were
collected from11 top managers of MEEDC through face to face interview from January
2014 to March 2014. The interview was based on Snowball sampling method. They
recognized eight barriers in this study. Barriers include: cultural, structural, managerial,
environmental, lack of sufficient resources, independent strategy formulation, HRM,
lack of effective performance measure. They found that: 1. Manager should believe
Strategic planning. 2. Top managers should motivate senior managers and their
subordinates by participating them in deciding about company’s goal. The incentives
can be financial or non-financial.
Sari (2015) considers key performance indicators at corporate level using PT.Inti
Lunhur Fuja Abadi(ILUFA).They use Prism method for integration of key performance
indicators. Performance Prism facets involve: Satisfaction, Contribution, Strategy,
Process, Capabilities. The results show that financial audit in investor, customer
complaint, healthy level of employees and time of payment for supplier are the most
important key performance indicators for financial audit. All these have been done for
development of organization, increasing efficiency and effectiveness in all levels of
organization and achieving objectives to meet stakeholder satisfaction.
18
Review of Literature
Stancu and Meghisan (2014) analyse the factors that influence the buying decision
towards mobile telecommunication. Factors include: economic factors, social factors,
cultural factors, and psychological factors. The research was done during March – April
2013 by questionnaires survey and a sample of 165 telephone owners. Statistical
methods for interpreting data are: t-test, factor analysis and descriptive statistics and
analysing the data have been done with SPSS software. Factors that are important for
customer in decision making are: operator’s identity, history of successful relationship
between operator and customer that is dependent on operator to ensure customer
satisfaction with a product or service. Customers choose telecommunication companies
whom staff focuses on helping customers to meet long term needs and wants. So,
mobile companies should have a close relationship with customer and provide them
attractive offer.
Al Hijji (2014) claimed that this model involves strategy formulation, strategy
implementation, strategy evaluation and control. The model is used by three sequential
steps: pre-planning, planning and post-planning. It suggests that three connection
channels link with the relevant elements of model.
19
Review of Literature
Zhang et al (2013) affirm that strategic flexibility has a significant influence on the
adaption of green management activities.
Arasa and K'Obonyo (2012) analyse the relationship between strategic planning and
firm performance with regards to strategic planning steps. Strategic planning steps
consist of: defining firm’s corporate direction, appraisal of business environment,
identification and analysis of firm’s strategic issues, strategy generation, evaluation and
control system (independent variables), firm performance (dependent variable). Two
objectives of this study are: 1. To examine the relationship between strategic planning
steps and firm performance. 2. To examine the relationship between strategic planning
constituent variables and firm performance. Findings indicate that strategic planning
steps have positive relationship with firm performance. There is a positive relationship
between strategic planning and financial and non-financial performance.
Tafti et al (2012) explain the evolutionary trend of strategic planning from traditional
economy to innovation economy. Strategic planning was from 1950s and consists of
four stages: first stage: emerging strategic planning, Second Stage: Emerging Balanced
scorecard (BSC), third stage: Emerging Robust strategy and forth stage: Emerging
Poised strategy. This paper is based on discussion of evolutionary trend in strategic
planning. In innovation economy, Poised strategy has been introduced and some of its
tools are as follows: customer knowledge management (CKM), communities of
practice (COPs), Prosumerism, open innovation and Poised strategy Scorecard.
Traditional strategic planning involves: Analysis, Formulation, Implementation and
change. New strategic planning includes Business ecosystem sense-making, Business
model reinvention and strategy thrust.
Owolabi and Makinde (2012) considers the effects of strategic planning on corporate
performance in university education. Babcock University is case study of this paper and
both primary and secondary data are used by survey method, also descriptive and
inferential statistics are used for analysing the data. The objective of the study is to
assess whether the workers understand and also have knowledge about strategic
planning in an organization. Three hypotheses in this paper are: Hypothesis 1: the
category of workers involved in strategic planning has no significant effect on how
effective the plan is. Hypotheses 2: The level of compliance with corporate
performance. Hypotheses 3: There is no relationship between the extents of strategic
20
Review of Literature
planning and corporate performance. The results show that universities are a part of
economy in the world and they must be aware about what is happening in the world.
All workers are important variables and can help to reach organizational goals and also
better performance.
Bastian and Muchlish (2012) discussed that there is an important and positive
correlation between the strategic and non-financial measure in evaluation of firm
performance.
21
Review of Literature
Nadkarni and Narayanan (2007) considers the role of moderating effect on industry
clock speed as a mediator on the relationship between strategic schemas, strategic
flexibility and firm performance. A sample of 225 firms from 14 industries are selected,
which 7 industries are fast-clock speed and the remaining are slow-clock speed between
1980 and 1990. The data were taken in COMPUSTAT data base. Complexity and focus
are two main characteristics of strategic schemas that are mostly relevant to strategic
flexibility. Finding of the study describes that strategic flexibility has an important role
on strategic schemes, and increases strategy in slow-clock speed industries.
22
Review of Literature
strategic options. Three indicators for measuring strategic complexity and visibilities
are: 1. product-market domain 2. Product-market dynamism 3. Product-market
innovation. Result shows that variability has a positive relationship with forecasting
practices.
Zabid et al (1991) consider the extent of planning and the essential characteristics of
planning in Malaysian Insurance. The questionnaires sent to 59 companies which were
active in life, general and composite insurance and only 36 companies responded the
questionnaires. The questionnaires were about the nature, type of planning, mission,
objective, internal and external analysis. Planning activities in these studies involve:
functional level, short term and medium term. Findings show that almost 89% of firms
follow a combination strategy of growth and stability, 75% focus on the effectiveness
of the planning system in gaining corporate goals and 37% are trying to reach better
performance. Employees should be aware of organizational goals; organization must
increase the level of commitment and confidence of the employees and also support
them for effective performance of strategic plans.
Cool and Schendel (1988) investigate the relationship between firm performance and
strategic group membership. Data were collected from pharmaceutical industry in the
U.S in 1963-1982. A combination of variance-covariance matrix testing, multi varieties
analysis of variance and cluster analysis is used for measuring the data. The results
show that members of strategic groups have different performance, so those with
moderate view have more power in strategic group and performance relationship.
23
Review of Literature
Dyson and Foster (1982) survey the relationship of participation and effectiveness in
strategic planning. In this paper, 10 different organizations in the United Kingdom are
used as a sample and data were collected by interviews. Conceptual frameworks of
effectiveness involve the following: 1. Clear statement of objectives 2. Integration of
planning function 3. Catalytic action of planning function 4. Riskiness of formulation
5. Depth of evaluation 6. Treatment of uncertainty in evaluation 7. Resource planned
8. Data used 9. Iteration in process 10. Assumption made 11. Quantification of goals
12. Control system. Feasibility of implementation frameworks for measuring
participation are: i. Interest group participation ii. Degree of communication iii.
Involvement in decision-making. The result shows that changing in various attributes
of effectiveness would lead to changing in participation.
Zhikang (2017) claimed that for remaining in the future of the world’s economic
development companies should save resources, increase the competitiveness of
enterprises and protect the environment.
Badurdeen and Jawahir (2017) argue that capabilities and strategies in the product,
process and system areas are for empowering value creation via sustainable
manufacturing.
da Silva and Borsato (2017) consider company’s competitive market needs to strictly
control performance indicators. It is possible to determine the processes and activities
that are done satisfactory over competitors which influence the profitability of the
companies.
Inoue et al (2016) found that product design which can be improved is the main factor
for understanding a sustainable society and can potentially modify an underperforming
operation.
24
Review of Literature
Keckl et al (2016) found that strategic approaches are relying on the suitability of the
assembly groups, support reducing capability bottle-necks, work overload and reduce
idle-time.
Hasan and Ali (2015) stated that the main factors for success of firm performance are
green innovation and green promotion.
Aláč (2015) affirms that decision making and production planning are important factors
that effect on company’s flexibility in finding market demand.
Kızıloglu and Serinkan (2015) suggest that functional units play an important role in
preparation of strategic plan. Firms must support strategic management and specify best
alternative strategies in details.
Stanciu et al (2014) discussed that international and European standard are very
important for improving quality. Companies can be beneficial in competitive market
for long-term.
Aracıoğlu et al (2013) consider the indicators of critical factors that influence the
performance of the company. The goal of the study is to focus on measuring and
evaluating performance in strategic management perspectives. Data were collected by
questioners in Turkey. A logistic regression model was used for analysing data. In this
study, management indicators are: working hours, the number of faulty products and
production capacity of workers. The result shows that companies should measure
factors that affect efficiently in decision making process and performance of company.
25
Review of Literature
Idar et al (2012) examine the features, characteristics and role of performance system
in manufacturing companies. Data were collected by Semi-Structural interview with 10
open questions I Czech large companies. Analysis of 6 cases were done through Cross-
Case analysis. The result shows that it is not clear how strategy can affect on
performance. Some managers use PMS as a tool to control, evaluate, review the
strategic objectives and activities; others use PMS for the comprehensive overview of
business operation.
Striteska (2012) reported that automobile loans are major factors in production strategy
and it is very important in predicting for future sales.
Luo et al, (2011) conclude that firms from different economies in global market
become more interactive than before; so concurrently there is competition and
cooperation among them.
Lin (2011) affirms that the cost of green materials in automobile industry is high, so
companies should attempt to increase the quality of products as well as image of the
firms to succeed in the market.
Dangayach and Deshmukh (2003) claim that in automobile industry quality plays an
important role. In competitive automobile market, innovation and new product
development and continuous improvement of products are necessary.
Murray et al (1995) investigate the relationship between sourcing strategy and market
performance and how this relationship was influenced by contingency factors. Data
26
Review of Literature
were collected through personal interview from subsidiaries of six multinational firms
in the American Midwest in 1992. In this study, they want to measure product market
performance (dependent variable), sourcing strategy (independent variable) and
sourcing related variables (moderator). The result shows that financial, product
innovation, process innovation and asset specificity are important moderate variables
that support the contingency model of global sourcing strategy.
Falát and Holubčík (2017) argue that marketing communication has a significant role
in consumer acceptance of new products. Marketing communication causes growth and
financial stability in any organization.
Klačmer Čalopa (2017) found that business managers and owners do not affect the
financial decision-making of the whole organization; Even though they are worried
about financial results.
Tietjen and Jørgensen (2016) concluded that strategic planners have a crucial role in
financing and they should perceive the productive relationships between goals, human
resources and work places.
Bonifaci et al (2016) suggested that there is strength and weakness of action in a project
and both depends on exogenous and endogenous elements. It demonstrates that
financial evaluation is as an indicator for identifying weaknesses that effect the
implementation of project.
Andrikopoulos and Markellos (2015) found that on the basis of past variation, the
leasing automobile values can be changed in automobile market price.
27
Review of Literature
Altuntaş (2014) claimed that competitive strategy of cost leadership has a positive
relationship with bargaining power of suppliers. In brand image, financial strategy has
most significant relationship with competitive strategy of differentiation.
Coombs and Gilley (2005) examine the effect of stakeholder management on CEOs
compensation level and interaction between stakeholder management and financial
performance for predicting CEO compensation level. A sample of 406 Fortune 1000
firms and their CEOs are used from 1995 to 2001 for analysing the data. There are
dependent variables (salary, bonus, stock option granted value and total companies) and
independent variables (community relation, diversity, employee relation,
environmental impact and product safety /quality). In this research they found that
stakeholder management has a negative effect on CEO compensation and the only form
of compensation that is affected by interaction between SM and financial performance
is generative. SM wants to increase their level of financial performance by reducing
CEOs compensation, thus CEOs may risk on their personal wealth by adapting
stakeholder- related initiatives.
Baker (2003) examines the impact of formal strategic planning and financial
performance on food processing sector. In this paper, five processing food industries
are used to consider the relationship between formal strategic planning and financial
performance. The processing food industries are Confectionary, dairy (fresh milk),
28
Review of Literature
canned and frozen vegetables, baked goods, Jams, jellies and spreads. The survey
technique is used for collecting data from five processing food industries. Average pre-
tax return on assets (ROA) was used for measuring financial performance for 3 years.
The results show that there is a positive relationship between strategic planning and
financial performance in food processing industries.
29
Review of Literature
integration that combines with traditional data, subjective evaluation and planning
model for improving the effectiveness of Wood Processing Company.
30
Review of Literature
Pearce et al (1987) investigate the impact of grand strategy and planning formality on
financial performance. The specific areas that they analysed are as follows: The
relationship between grand strategy and performance and the relationship between
grand strategies and strategic planning formality. Questionnaires were sent to 97
manufacturing firms for collecting the data. The finding of the study shows that the
value of a product or service that is in the mind of consumer and he is willing to pay
for it, is a means for improving a firm’s financial performance. Strategic planning
formality is an important factor in organization performance. In general, formality is
related to performance in a positive manner and to the grand strategic in a comparable
degree.
Chakravarthy (1987) surveys tailoring a strategic planning system to its context. Data
were collected by questionnaire survey from 111 firms and respondents were senior
executive. For exploring the relationship between internal and external fits regression
and one-way analysis were used. External fit includes: portfolio and financial pressure.
Internal fit focuses on cultural context. Finding of the study describes that system rating
is unrelated to financial performance. There is no important fit between planning system
and its rating. There is no fit between planning system which is used in the context of
the firm surveyed. The planning system of the firm surveyed were poor in external and
internal fits.
31
Review of Literature
planning (1 year) 4. Long-range planning (5, 10, or 15 years) 5. Strategic planning (5,
10, or 15 years). For this study the following proposition is suggested: long-term
financial performance related to firm’s industry will be positively related to planning
systems at a higher point on the planning continuum. A survey method is used for
collecting data and evaluated with one tailed t-test method. Firms with planning system
show long-term financial performance relative to their industry. Firms with superior
performance are able to recognize industries that have potential profits.
Pearce (1983) investigates the relationship between internal versus external orientation
to financial measures of strategic performance. Eight commercial banks were selected
for collecting data with questionnaires. Performance measure includes: profitability
policy and risk policy. Profitability policy involves: 1. Profit margin 2. Return on
average assets 3. Net interest spread 4. Return on average equity. Result indicates that
four profitability policies have positive relations with high internal and low external
orientation. Top management should be aware of market situation and external
environment for satisfying the company’s planning requirement.
32
Review of Literature
goods, targets and objectives are strongly significant and formal planners placed more
emphasis on goods and objectives.
Ali et al (2018) reported that strategic human resource management is a positive factor
and has an important relation with operational performance. Employee’s relations are
a mediator between strategic HRM and organizational performance.
Burger et al (2017) suggested that particular flexibility types and abilities are necessary
for motivating companies to reconfigure the processes of achieving their goals in
competitive market.
Badawy et al, (2016) argued that key performance indicators have a specific role for
planning and controlling the organization via supporting information, making
transparency and supporting the decision making of management to achieve the
organizational goals.
Bagheri (2016) affirms that the process of economic, social and technological changes
are significant in the strategic planning and human resources. Organization must adapt
itself with these changes. The important factors for human resource development are:
cooperation, coordination, integration and alignment of human resources.
Kazmi et al (2016) found that there is a significant relationship between the theoretical
concepts of strategic management and product innovation which support the
effectiveness of industrial team working.
33
Review of Literature
date technologies are very important for technological support and for better interaction
between the company’s structural patterns.
Nam and Kim (2016) concluded that in semiconductor industry, rational culture and
group culture affect job satisfaction. Automobile industry is affected by group culture,
hierarchical and development culture. Development and rational culture have a positive
impact on organizational commitment.
Rashid et al (2016) found that the leadership change flexibility is essential in accepting
the situation and strategic planning performance.
Ibrahim (2016) The significant factors of distributive justice and motivations are
manager’s political interests and it is the main factor of employee’s job satisfaction in
the organization.
Ursić et al (2016) found that there is not certain conceptual framework in second
homes planning and it should be concerned.
Striteska and Jelinkova (2015) reported that strategic concept is dynamic and flexible
in every organization and it must react rapidly to the changes in competitive
environment. Companies must have awareness about the implementation of strategic
concept.
Koch et al (2014) found that effective element for industrial enterprise is fluctuations
of manufacturing systems in highly dynamic environment. The reconfiguration
planning needs investigation and realization of affected manufacturing resources and
processes.
Şentürk (2012) states that the most important factors in hotel industry are:
organizational factors, innovation activities, improve communication and competitive
planning.
Dekkers and Kanapathy (2012) reported that in organizational structure, the key
factors for the firms are flexibility, cost and responsiveness.
34
Review of Literature
Besler and Sezerel (2012) concluded that one of the important management tools in
human resource is increasing employees’ loyalty and commitment, high responsibility
and improving corporate image.
I Ürü et al (2011) found that risk taking has a high innovation and creativity and can
improve performance in dynamic environment.
Lee (2007) examines whether the new ventures success in the biotech industry relates
with the characteristics of strategic alliance. A sample of 189 Taiwan biotech firms
were selected and data were collected by benchmarking questionnaires. In this study 6
hypothesis were tested. Factors analysis are involved: alliance, structure, alliance
partner relationship, alliance type, absorptive capacity and new venture success. The
result reveals that strategic alliance has important role in the improvement of SMEs
new venture success.
D'costa (1995) confirms that Indian automobile industry reflects the interaction of
changing institutional elements and global forces that effect industrial restructuring in
a developing economy.
35
Review of Literature
Ruiz-Jiménez and del Mar Fuentes-Fuentes (2016) argue that in technology sector,
management capabilities have a special effect on innovation performance of SMEs.
SMEs in technology sector can get better outcome in product and process innovation
with managers who have particular capabilities.
Ahmad and Zabri (2016) realized that there is a positive relation between the size of
the company, modern technology and participation of owner/manager.
Harsasi (2015) concluded that supply and technological uncertainty play an important
role in strategic supply management. The strategic supply management has a crucial
effect on the performance of buyer and seller.
Mišanková and Kočišová (2014) discussed that strategic management is very vital for
the firms and without it companies cannot succeed in the competitive market for long-
run.
Lee et al (2010) found that regulatory standard has an effective role in forcing
technological innovation and specifying role of technological modification.
Uotila et al (2009) analyse the relative exploration versus exploitation orientation and
financial performance. Exploration activities consists of: search, variation, risk taking,
experimentation, play, flexibility, innovation and discovery. Exploitation activities
involve the following: refinement, choice, efficiency, production, selection,
implementation and execution. Data were collected from279 manufacturing firms from
1989 to 2004. There are 2 hypotheses in this study. 1. The relative exploration
orientation of the firms exhibits a curvilinear (inverted u-shaped) relationship to the
36
Review of Literature
Rudd et al (2008) consider the mediating effects of four type of flexibility on strategic
planning and performance relationship. Four types of flexibility are as follows:
operational flexibility, financial flexibility, structural flexibility and technological
flexibility. Dependent variables include: financial and non-financial performance.
Flexibility acts as a mediator between strategic planning and firm performances. Data
were collected by questionnaires from large and medium size U.K manufacturing
organization. Path analysis is used as a method for analysing the data. It found that
operational and financial flexibility have an important role in improving financial
performance; non- financial performance is improved through structural and
technological flexibility. Non-financial performance is focused on moral and relation
of employees and financial performance is searching for financial returns.
Mohdzain and Ward (2007) investigate the information system strategic planning
(ISSP) in multinational organization. Three aspects of ISSP that are important in
showing the nature of ISSP among subsidiaries are: Responsibility for ISSP, the focus
of ISSP and the approach used for ISSP. The research was done by interview and
collecting data was by semi-structure interview. Nine companies were involved in
collecting data. Two Japanese, three US companies and four European companies.
Three companies in the field of electronic industry, two companies are active in food
and beverage and four remaining are in financial, chemical, machinery, equipment and
37
Review of Literature
Morgan and Strong (2003) examine the relationship between business performance
and dimensions of strategic orientation. It considers an empirical investigation of
medium and large high technology, industrial and manufacturing firms. The
relationship between 6 dimensions of firm’s strategic orientation and business
performance are studied. The 6 dimensions are as follows: Aggressiveness, Analysis,
Defensive, Proactiveness, Futurity and Riskiness. Data were collected by survey
questionnaires. The results describe that in strategic orientation analysis futurity and
defensiveness have relation to business performance.
Joshi et al (2003) claimed that the firm with sufficient experience about technology
can only be successful in short-time.
Luo and Park (2001) investigate strategy alignment and performance of market-
seeking MNCs in China. It focuses on uncertain and dynamic market of China based
on the special formation of business strategy and environment. Data were collected
from 113 foreign subsidiaries in China based on survey questionnaires in 1997. The
questionnaires measure three dimensions: complexity, dynamism and hostility. These
three dimensions evaluates each of the eight environmental sectors: buyers, suppliers,
competitors, economic, technological, regulatory, social-cultural, international sectors.
T-test method used for measuring data. MNCs in China are facing with uncertain
environment, ambiguity in property right and institutional requirement to enter
transition economies. It is important for MNCs subsidiaries to recognize and perceive
local market to success in uncertain market.
38
Review of Literature
3. There are limited researches about the role of strategic planning in automobile
industry in India.
39