• P.O.BOX 94488 • DUBAI AIR NAVIGATION SERVICES • DUBAI • U.A.

E
PHONE 055-9955775 • E-MAIL ABDUL.RAUF@DANS.GOV.AE

ABDUL RAUF ABDUL GHAFOOR

OBJECTIVE
To successfully fulfil the challenging role of………. With demonstrable passion and pro-activeness,
ensure compliance with company procedures and operations, and enhance customer satisfaction
through the elevation of the quality of services provided by dans.

EDUCATION

Masters from Torrens/Chifley Business School – (Australia)

Campus Ras Al Khaimah,
MBA - Business Administration
Core Units
 Strategic Management Capstone
 Influencing and Making Decisions
 Marketing
 Financial Management
Elective Units
 Managing People and Teams
 Economic Principles and decision making
 Management Perspectives
 Dynamic Leadership

Grammar School Dubai, UAE

Secondary and Higher Secondary Schooling.
 GCE O’ Levels – British Council

Basic Aeronautical Information Services AIS Course completed with Honours.

QMS ISO Internal Auditor Course from British Standards International.
IOSH Managing Safely Course
Safety Auditor’s Aviation Specific Course completed.
IELTS – British Council – Overall score (8)

Other Courses
 Microsoft Excel and Word Advance Courses.
 Professional courses from Dubai Airports.
 Classroom Instruction Techniques – CIT
 On-Job Training Instructor – OJTI
 AMHS MCP Course

AWARDS AND RECONGINTION

 Awarded best employee for quarter three of year 2010.
 Deputy Project Manager for Automated AIM Project.
 Represented DANS in INFPL (New Flight Plan Format) seminar in Cairo, Egypt.
 Represented DANS in GCAA meetings and CANSO meetings.
PROFESSIONAL EXPERIENCE
May 2012 – Present Dubai, UAE
Quality and Assurance Specialist
 Maintain and develop a professional quality management system across DANS in
compliance with ISO 9001:2008 and ensure continued ISO certification. Plan, schedule
and resource the internal audit program.
 To work as part of the DANS Assurance team to ensure compliance with the DANS
Integrated Management System (DIMS) and document control system.
 Ensure DIMS is compliant to ISO 9001:2008 requirements, implement audit findings to
continually refine and improve the system.
 Plan, schedule and resource the internal audit program for DIMS ATS and IMS
procedures, collate and report on audit findings
 Plan, schedule and resource the internal audit program for DIMS ATS and IMS
procedures, collate and report on audit findings
 Assist other members of the team with Assurance related projects.

Jan 2010 – May 2012 Dubai, UAE

Standards and Safety Coordinator
 Works with the ANS Quality System to ensure adherence to all /regulatory and
corporate requirements
 Manages quality issues of the AIM section. Responsible for keeping all records up to
date.
 Establish and manage a program of regular competency and Standards checking.
 Audit on a regular basis AIM procedures and quality policies for compliance to
required standards and policies.
 Verifies source inspections, audit, and release of product from suppliers from a quality
perspective.
 Lead quality system efforts to identify any issues and ensure that appropriate
corrective plans are in place.
 Ensures compliance with all safety and security standards at all times

Jan 2004 – Jan 2010 Dubai, UAE

AIS/Flight Briefing Officer
 Thorough training for new team members to ensure they are fully supported during their
induction period.
 Providing training to the new joiners on the Aeronautical Information Fixed
Telecommunications Network, and AIP’s, NOTAM and everything related to Navigation
almost till they are confirmed to work alone.
 Check NOTAM checklist which comes once in a month to ensure all NOTAM are valid
and up to date.
 Check Terminal 2 operations
 Provide assistance concerning the use of hardware installation and basic
troubleshooting on AFTN system.
 Handling all the VFR/Military incoming faxes and following up as and when necessary.
 Sending messages to concerned authorities if flight plan data is missing or incomplete.
 Daily statistics for Flight plans, changed messages, delay messages, cancel messages
and other messages.
 In case of emergency issuing new NOTAM, and on public holidays.
 Solving Grounded flights and informing all the concerned authorities inside Dubai
Airport and the Airline concerned.
 Train any ATC personnel which come for a crash course in AIS BFG.
 Prepared an On Job Training Assessment for AIS Administration.
 Recommended for Star Performer.
 Preparing monthly statistics for Terminal 1 VFR, IFR, EFS and Terminal 2
 Preparing Charts explaining the statistics.
 Preparing Display chart for statistics.
 Can read METAR and well versed in Metrology.

Jan. 2000 – Dec 2003 Dubai, UAE

 AIS/Flight Briefing Assistant
 Receiving Flight Plans from Airlines checking and filing them.
 Ensuring Flight plan route and everything is according to GCAA rules otherwise
informing the concerned Airline or Crew.
 Addressing Flight plans according to the concerned Fir’s.
 Communicating with Air Traffic Control.
 Communicating with Airlines/Representatives or Crew regarding flights.
 Handling and Filing NOTAM - Notice to the Airmen Accordingly.
 Publishing new NOTAM as per ATC or Airside operations.
 Aeronautical Information Publications amendments
 Aeronautical Information Guides (AERAD, Jeppessen / Flight Guide) amendments.
 Updating the NOTAM Notice board.
 AJWAA (IT) representative for AIS/Briefing section.
 Created AIS/Briefing site on AJWAA.
 Recommended for Government Employee of the year.
 Recommended for Employee of the Month.

LANGUAGES

English Fluent in reading and writing – Overall score of 8.0/9.0 IELTS Result
Arabic Fluent in reading and writing
Urdu Fluent in reading and writing – “A” in “O” Level Exams
Baluchi Mother Tongue

PERSONEL DETAILS

Date of Birth : 11 Jan 1979.

Nationality : Pakistani.