Griffin Underwood

Tucson, AZ
928-910-6701 | gunderwood21@arizona.edu | linkedin.com/in/gunderwood21
EDUCATION
University of Arizona, Eller College of Management Tucson, Arizona
Bachelor of Science in Business Administration May 2024

● Major: Marketing
● Minor: Sports Management
● GPA: 3.4
● Honors: FC Tucson Intern, Digital Advertising, IAE Ethics, HubSpot SEO, MLS Pre-Season Gameday Hospitality and
Operations, Desert Showcase Operator, Captain of Tri-City Preparatory Soccer, Captain of Yavapai Soccer Club 02

PROFESSIONAL & LEADERSHIP EXPERIENCE

FC Tucson | USL League 2 Tucson, Arizona
Sales/Marketing Executive June 2023- Current
• Initiate revenue generation efforts as Sales Manager at FC Tucson, employing strategic sales tactics to maximize profits
across various ticket product lines including season plans, partial plans, group sales, and premium seating packages.
• Played a pivotal role in organizing and promoting high-profile events such as the MLS preseason tournament, including
matches featuring CF Montreal and Minnesota United, through effective coordination and collaboration.
• Implemented targeted cold-calling strategies to identify and engage potential partners within the Tucson area,
contributing to the expansion of FC Tucson's corporate network.
• Spearheaded the establishment of strategic partnerships with PepsiCo and Barrio Brewing, leveraging persuasive
communication and negotiation skills to cultivate mutually beneficial relationships.
• Managed key client accounts, ensuring satisfaction and retention while identifying opportunities for upselling and
cross-selling.
University of Arizona Campus Recreation Tucson, Arizona
Facility Services Manager March 2022 - Current
● Directed operations as a Facility Manager at Campus Recreation, overseeing a team of 43 student attendants and
collaborating with 27 managers to ensure seamless facility operations.
● Managed aspects of membership sales, catering to a diverse student body, community members, faculty, staff, and
alumni, contributing to increased revenue and enhanced community engagement.
● Solely accountable for enforcing access protocols, and meticulously monitoring facility entrance and exit to uphold
membership exclusivity and security standards.
● Exhibited exceptional crisis management skills by effectively handling various situations ranging from administering
CPR and first aid to coordinating with emergency medical services and law enforcement agencies to address medical
emergencies, theft, altercations, and other incidents.
Dusk Music Festival Tucson, Arizona
Marketing and Event Promotions Intern July 2022- December 2022
● Spearheaded outreach efforts as Events and Promotions Intern at Dusk Music Festival, actively engaging attendees at
tents and pop-up events to encourage participation in surveys and ticket giveaways, resulting in valuable data
acquisition for email marketing campaigns.
● Cultivated strategic partnerships, including a collaboration between Dusk Music Festival and the Rec Center,
leveraging negotiation skills and networking prowess to establish mutually beneficial alliances.
● Demonstrated versatility by orchestrating tabling booths at various events and concerts, effectively promoting Dusk
Music Festival to diverse audiences, and expanding brand awareness.
In-N-Out Prescott & Tucson, Arizona
Associate March 2018 – June 2022
● Orchestrated shifts and facilitated team assignments, ensuring adherence to food safety standards and rotational
protocols, thus maintaining optimal operational efficiency and compliance with In-N-Out health guidelines.
● Facilitated the implementation of In-N-Out's rigorous training protocols, ensuring all employees received necessary
instruction and guidance to maintain the company's high standards of service and food preparation.
● Maintained a fast-paced and efficient work environment by overseeing food preparation processes, emphasizing
accuracy and consistency in food quality to guarantee a superior dining experience for customers while optimizing
order fulfillment speed.

SKILLS, VOLUNTEERING & CERTIFICATIONS

Skills: Proficient in Microsoft Word and Excel, exemplary in Tableau, Canva, and MS Access. Sufficient in SPSS
Volunteering: Southern Arizona Center Against Sexual Assault volunteer
Certifications: Digital Marketing (Hubspot), Digital Advertising (Semrush), IAE Ethics, SEO Toolkit (Semrush), Social Media
Toolkit (Semrush), CPR (American Red Cross)