Rosemond Acquaye

Location: Accra, Ghana

Contact: +233 546142052 |Email: acquayerosemond@gmail.com

Education
• Bachelor of Arts in Linguistics and Psychology, University of Ghana, Legon, 2018
• West African Senior Secondary Council Examination, Krobo Girls Senior High
School, Krobo Odumasi, 2014

Professional Experience

NADABERT Enterprises-Administrative Support and Customer Service

(07/2020 to Present)
• Perform tasks such as answering phones, greeting clients, scheduling
appointments, providing customer service, processing orders, and handling
complaints.
• Maintain customer relationships by providing product information and promotional
offers.

Field Enumerator-Care International in Ghana (06/2022-08/2022)

• Conducted surveys, explained their objectives to participants, and interpreted
questions for better understanding.
• Assisted with form-filling, verified data accuracy, recorded and compiled
information into a database, and ensured confidentiality.

Executive Assistant-Ghana Education Service (09/2018 – 08/2019)

• Managed information flow, executive calendars, and set up meetings.
• Organized travel and accommodation arrangements, tracked expenses, and
prepared reports.
• Also acted as an office manager by maintaining inventory.

Client Service Intern-Stanbic Bank Ghana (01/2012-12/20212)

• Managed incoming phone calls and generated sales leads.
• Assessed customer needs, built sustainable relationships, and provided accurate
information.
• Handled customer complaints, provided appropriate solutions, and ensured follow-
up for resolution.

References
Available upon request.