Siemens WL Circuit Breaker
BDA Troubleshooting Guide
ISSUE DESCRIPTION
An error message appears (e.g. Modem is not
initialized, recognized, etc.)
Nothing happens after the language is selected
on the first page.
SOLUTION
Ensure that you are using a fully-assigned null
modem cable. With a null modem cable, pins 2
and 3, 4 and 6, and 7 and 8 must be assigned
and reversed with respect to each other.
Ensure that 24VDC is available at the breaker
or via the adaptor plug.
Before starting the BDA, disconnect the null
modem cable from the BDA and reboot the
BDA (DEVICE LED is green), then reconnect
the cable.
The COM port that you are using on the PC
must not be utilized by a different application
(go to the Device Manager to check it and free
it up if necessary).
Check the modem and data communications
connection settings. You must choose "555" as
the phone number and "ppp" as the user name.
Set the baud rate for the COM interface that
you are using to 115200.
It is highly recommended to use Internet
Explorer V5.5 or higher or Netscape Navigator
V6.2 or higher.
Ensure that the option "Use Java v1.4.0
<applet>" is active in the browser.
Delete the cache memory of the browser.
Open the Java plug-in operator panel in the
Control Panel. Check that the plug-in is active
and Version 1.4.0 is selected under
"Extended". On the "Browser" tab page, the
browser that you are using must be active, and
the Java VM cache can be deleted to be on the
safe side. Then restart the system.
The correct version of JAVA can be
downloaded from this website
http://java.sun.com/products/archive/j2
se/1.4.0_01/index.html
If the problem persists, remove any older
versions of Java you may have.
ISSUE DESCRIPTION
You can not establish a connection with the
BDA.
The system displays a message about security
settings and the BDA pages stop loading.
SOLUTION
Use a test ping to check that the connection
has been established correctly. Select Start
and enter "ping 2.2.2.1" in the Run window. A
DOS box appears that displays either
"Reply from 2.2.2.1 after..." (connection OK) or
"Reply timed out" (connection not available).
Under Internet Options in the browser (under
Tools in Microsoft Internet Explorer) select
Connections. Under LAN settings disable the
proxy server.
Check Network Connections to verify that the
Standard 28800 bps Modem is selected and
assigned to the right COM port (under
properties of the “BDA Communication via
RS232” dial-up connection).
Verify that the Standard 28800 bps Modem is
enabled and is working properly. Go to Phone
and Modem Options in the Control Panel or
Modems in the Hardware Device Manager.
If the problem persists, disable any other
modems that may be enabled. Go to Phone
and Modem Options in the Control Panel or
Modems in the Hardware Device Manager.
The security level of the browser is set to
"secure" and stops Java applets from running.
For this reason, you have to reduce the
security level to a level where the security
message no longer appears and the BDA
pages are displayed.
 CHECK FOR PROPER CONFIGURATION

JAVA Set-up

Go to Control Panel, then double click on Java Plug-in

Select version JRE 1.4.0_01. If this version is not one of the selections, go to the Sun website
and download this version.

http://java.sun.com/products/archive/j2se/1.4.0_01/index.html

Go back to the Java Plug-in screen above and now select the proper version under Advanced. Under
Browser make sure that Microsoft Internet Explorer is selected. Under Cache, it should look like this.

If there are problems viewing the pages in the BDA, clear the Cache by selecting Clear on this
screen.
RS-232 Cable

The cable between the BDA and the PC must be a fully assigned null modem cable configured
per the following drawing.

Power Requirements to the BDA

24VDC must be connected to the circuit breaker trip secondary terminals (X8.3 and X8.4) or a
24VDC power supply must be connected to the BDA. The front connection on the trip unit or the
CubicleBUS will provide the 24VDC power to the BDA as long as terminals X8.3 and X8.4 have
24VDC connected to them.

Device LEDs

The Device LED must turn to green after boot-up of the BDA. If the BDA is connected to the
CubicleBUS (via the front connection on the trip unit or an RJ45 plug at a CubicleBus accessory)
the CubicleBUS led must also turn to green.
Verifying Modem Settings

Go to control panel and double-click on Modem or Phone and Modem Options. Disable any other
modems on this screen by selecting Properties/General and disabling the modem in the current
hardware profile. Go back to the main screen and select the Standard 28800 bps Modem and
click on Properties.

Under General verify that the Modem is enabled and that it is working properly. Under Modem
verify that the port is COM1 and that the maximum port speed is 115200.
Verify Port Settings

Go to Control Panel and double-click on System, select Hardware and then select Device
Manager. Under General verify that the COM port being used is enabled and that it is working
properly. Under Port Settings verify the settings shown on the following screen.

Verify Network Connection set-up

Go to control panel and right click on Network Connections and select Properties. Under General
verify that the Standard 28800 bps Modem is selected and the phone number is 555. Single-click
on Configure and verify that the Maximum speed is 115200 and hardware control is enabled.
Under Security verify that the Typical (Recommended Settings) box is selected and that the
check box under the Typical option shows “Allow unsecured password”. Under Networking verify
that the boxes Internet Protocol (TCP/IP) and Client for Microsoft Networks are checked. Under
Advanced select Settings, then select Advanced on the Windows Firewall screen. Verify that
BDA Communications is not selected (the Firewall is not enabled).