To download the latest version directly from your environment's login page:

1. Navigate to Blackbaud.com and click Sign in and enter your BBID

credentials.
2. Click the solution menu in the upper left corner and select your solution (e.g.,
Raiser's Edge NXT).
3. Click the Database icon and choose Open database view to launch
the Citrix access page.
4. Click the Install Workspace link.
5. Once installation is complete, click Close or Finish (depending on your
Operating System).
6. NOTE: If prompted to enter an email address and create an account,
click Cancel. This feature would create a Citrix Receiver account, which is not
required in Blackbaud Hosting Services.
7. Return to the Citrix access page to log in and launch your hosted application.

If your solution has NXT Web View:

1. Navigate to your appropriate NXT URL:

o renxt.blackbaud.com
o fenxt.blackbaud.com
2. On the top, right-hand corner of the omnibar, click
the Databases icon > Install Workspace to be taken to the most applicable
version of the workspace for your workstation.
3. Click on the version to download this to your workstation.
4. Once downloaded, if the Installer does not start automatically, run the file.
o NOTE: When running the installer, if you receive the message "You
already have this version of Citrix Workspace installed, so the install
will exit," you are already on a supported version and no further action
is needed. Click OK to exit and skip to Step 5.
5. Once installation is complete, click Close or Finish (depending on your
Operating System).
o NOTE: If prompted to enter an email address and create an account,
click Cancel. This feature would create a Citrix Receiver account,
which is not required in Blackbaud's environments.)
6. Return to the NXT web view to log in and launch your application.